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- Strategic HR Sourcing & Research Specialist
- Virtual Sales Consultant
- Financial Advisor
- Flexicare Healthy Company Business Consultant
- Data Scientist
- Finance Administrator
- Analyst (Junior)
- Administrator
- JAVA Developer (Senior)
- Tax Specialist
- Fire Technician
- Learning & Development Consultant
Strategic HR Sourcing & Research Specialist
Key Purpose
This is an opportunity is for a Strategic Sourcing & Research Specialist to work closely with the Head of Talent Acquisition and Brand in the Centre of Excellence. The purpose of this role is to provide strategic sourcing expertise which include building, sourcing, attraction, qualification, and maintenance of talent pipelines, equip Business with the latest recruitment research and the management of the end-to-end recruitment process and optimisation initiatives.
Areas of responsibility may include but are not limited to
- Development of strategic sourcing & research strategy and implementation
- Build a diverse sustainable and future-fit talent pipelines whilst also providing insights that guide the sourcing strategies for critical/scarce talent segments.
- Work closely with the BU recruiters to manage the recruitment process for search assignments and measurement of recruiting metrics, like source of hire, quality of hire and time-to-fill.
- Forecasting of future talent needs in line with the business requirements by understanding shifts in the marketplace.
- Management of the end-to-end recruitment process, technologies, and recruitment related initiatives (i.e., in-house events)
- Design attraction methodologies leveraging recruitment marketing channels (i.e., social media), ATS system, referrals, and other creative avenues to generate robust talent pipelines.
- Partner with Business leaders to analyse and interpret internal and external market intelligence data and derive insights for strategic business decision making.
- Contribute to strategic projects i.e., content building, business process optimization, multidisciplinary team engagement.
- Management of external relationships with solution partners i.e., LinkedIn
- In partnership/networking with universities, professional associations, and talent communities to identify critical and diverse candidates.
- Build an intentional professional brand as a subject matter expert on LinkedIn.
- Talent Acquisition policy documentation updates and monthly reporting to monitor and measure return on investment of recruitment solutions. Personal Attributes and Skills Role Model: Acts with integrity, impartiality, and independence, balancing personal, organisation and legal parameters.
- Has a deep sense of own core values and operates within personal boundaries.
- Consistently acts according to organisational and legal principles and agreed processes
- Delivers to expectations and promises
- Accepts responsibility and takes remedial and developmental action when mistakes are made.
- Deals with personal data and information in a highly professional manner and within the boundaries of relevant legislation.
Education and Experience
Essential
HR (Human Resources) or business-related degree 5- 7 years’ experience in strategic recruitment and sourcing at senior levels (executive and critical skills) Sourcing research experience (preferably recruitment agency or executive search firm) In-depth knowledge of candidate attraction and selection strategies Has presence and impact Strength in building and maintaining relationships Advantage: Data-analytics capabilities (advanced excel skills)
Virtual Sales Consultant
Job Description
The Virtual Sales Consultants are expected to be highly motivated and professional ambassadors for Discovery Connect, supporting clients after their initial product take-up via the Discovery Connect channel. Successful consultants are those that build trust-based relationships, offer world-class service and reliability, always doing what is best for our clients.
Consultants are expected to generate sales opportunities via targeted existing Discovery Connect clients (>100,000 high value target clients) through on-going servicing and upsell campaigns across the Discovery product range. Consultants must carry themselves off professionally, conducting virtual (Zoom-based) client appointments and completing holistic FNAs and sales across the product range.
Consultants will be expected to manage their own diary, client appointments and sales pipelines; proactively seeking sales opportunities and offering solutions tailored to a clients’ needs.
Key Outputs
The successful individual will be required to perform on, but not limited to the following key outputs:
• Achieve sales targets through participation in proactive sales and marketing initiatives / campaigns
• Maintain a professional approach to selling and manage the high networth clients efficiently
• Communicate to members via telephone, email and video-calls
• Conduct Financial Needs Analysis
• Comply with the compliance requirements
• Achieve quality targets
• Adherance to service level agreements
• Build relationships with internal departments to ensure superior service offering to clients
• Keep up-to-date with competitor product and service offerings and industry developments
• Deal with client queries and provide information on a range of sales and service issues
Personal attributes and skills
The successful individual will be required to demonstrate the following competencies:
• Self motivated
• Goal orientated
• Team Player
• Ability to perform under pressure
• Adaptable to change
• Persuasive and resilient
• Self managed with sound time management
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans
Qualification & Experience
• Matric
• At least 2 years sales experience
• Minimum 1 year Discovery Life product knowledge
• Minimum 1 year Discovery Insure product knowledge
• Minimum 1 year Discovery Health product knowledge
• Minimum 1 year Discovery Bank product knowledge
• Minimum 1 year Discovery Invest product knowledge
• PC literacy, email, word, excel (proficiency in MS Office)
• Tertiary qualification an advantage
• Essential NQF5 and RE5 qualification
• COB Qualification
Beneficial:
• Tertiary qualification, particularly a business degree (or progress towards one)
• Sound investment, life and other insurance knowledge
• Broker consulting experience in the financial services industry
• An understanding of financial planning
Financial Advisor
Personal Attributes and skills:
- Strong Customer focus
- Networking skills
- Able to work autonomously.
- Strong Planning and organisational skills
Experience Required:
- NQF 5 industry recognized qualification (minimum of 120 credits)
- RE 5 (preferrable but not essential)
Important Information about the Role:
- Own Insured Vehicle and Driver’s License (essential)
- Durban based but working from home (office allowance offered)
- Full product training & financial planning training offered.
- Ongoing support and assistance
- Be willing to be a part of a team
- Training allowance offered during first two months.
- Commission only & incentives paid on targets reached.
- Full employee benefits – group life, income protection & pension / provident offered
Flexicare Healthy Company Business Consultant
Key Purpose of the role
Increase the sales of the product range through building relationships, superior client service and technical knowledge.
Key Responsibilities
Your tasks will typically involve:
- Increase Flexicare and Healthy Company product sales.
- Provide expert technical training at adviser, employer and member level.
- Relationship building with internal and external stakeholders.
- Flexicare and Healthy Company inductions on site
- Facilitate Flexicare and Healthy Company quotations.
- Implement projects as required.
- Consistently deliver Discovery Health value proposition.
- Escalated query resolution and troubleshooting
- Review Flexicare and Healthy Company new business pipeline, follow-up and tracking.
- Keep up to date with competitor product and service offering and industry developments and trends
- Participate in sales and marketing initiatives and onsite activations.
Personal Attributes and skills:
- Logical, analytical problem-solving ability.
- Excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to work independently.
- Ability to take accountability, responsibility and ownership.
- Able to take initiative and exercise sound judgment and decision making.
- Ability to work in a highly pressurised, target oriented environment.
- Ability to deal positively with change and uncertainty.
- Strong business acumen.
- Strong sales and persuasive skills.
- Strong quality orientation.
- Good organizational skills.
- Proactive, self-motivated.
- Able to identify, nurture and x develop talent.
- Customer oriented.
- Ability to meet deadlines timeously.
Qualifications and Experience:
Qualifications
- Matric
- Industry related Degree
- RE5 qualification
- NQF Level 5 – Wealth Management of Financial Planning
- Knowledge of MS Office Suite
Experience
- Sound health industry experience ( Medical scheme, medical insurance)
- 2 – 3 years’ working experience in the medical scheme industry.
- Sales experience
Requirements
- Valid drivers licence and insured and reliable car
- Smart-phone
- Willingness to travel
Data Scientist
About the Position
We have a vacancy for a data scientist to work on cutting-edge Natural Language Processing (NLP) and Large Language Model (LLM) projects. The team has been researching, using, training, and engineering systems which leverage NLP and LLMs for years, and we are looking for team members to help expand and accelerate this research and development.
Responsibilities include:
- Working with huge quantities of unstructured text data from a variety of sources.
- Being responsible for and owning, along with the rest of the team, the delivery of projects from inception through to business adoption, including:
- Completing reviews of relevant academic literature and industry releases.
- Prototyping code for data science and ML systems, particularly those using NLP and LLMs.
- Running scientific experiments to evaluate different models and system components within prototypes during development.
- Working with data engineers and systems architects to deploy solutions should the experiments prove successful.
- Working with data engineers and systems architects to monitor deployments and maintain models and systems.
- Presenting analyses and project updates to both technical and business audiences.
- Keeping an open mind and looking for new opportunities for the use of existing datasets and tools, as well as new ones, for novel business applications.
- Supporting existing deployments of NLP models, including sentiment and topic models.
- Constantly reviewing academic literature and industry releases to ensure that our research and systems remain state-of-the-art.
Personal Attributes
- A creative and eager attitude to unearthing valuable insights and generating value for Discovery clients.
- Enthusiasm for building solutions and analyses scientifically and robustly.
- Ability to balance multiple priorities and step back to see how your work fits into the wider business context.
- Aligned to Discovery values and core purpose.
Technical Skills
- Required
- SQL and working with databases.
- Python for data science and machine learning.
- Ability to formulate a clear problem statement, develop a plan for tackling it, and clearly communicate findings verbally, visually, and in writing.
- Advantageous
- Version control (Git).
- Experience with R.
- Experience with using and/or developing NLP packages and models.
- Experience with TensorFlow and/or PyTorch.
- Experience with using and/or training LLMs.
- Experience with Spark and/or Dask.
Education and Experience
- Honors or Master’s degree in Computer Science, Mathematics, Statistics, Data Science, Actuarial Science, Statistics, Operations Research, Industrial engineering, Applied Mathematics, or similar quantitative field. A PhD degree would be advantageous. Other qualifications will also be considered if accompanied by relevant experience.
- We will consider candidates at all levels of experience.
Finance Administrator
Key purpose
To take responsibility for the timely and accurate processing, payment allocation and reconciliation of supplier transactions for Healthy Company and HomeCare. To take responsibility for the timely and accurate allocation of payments to customer/client accounts and follow up on outstanding amounts to ensure maximum debt recovery.
Key Outputs
- Reconciliation of monthly statements to invoices and goods received notes
- Follow up on invoices, credit notes and statements
- Follow up on proof of payments
- Achievement of department metrics as set out and agreed on debtors and creditors
- Adhere to all company SOP’s
- Assisting with stock takes
- Attending meetings / team builds/training onsite/offsite from time to time
Personal attributes and skills
The following competencies and behavioural indicators are relevant to the position:
- Customer Focus – is dedicated to meeting the expectations and requirements of internal and external customers
- Deciding and initiating action
- Integrity and Trust – can present the unvarnished truth in an appropriate and helpful manner
- Compassion – is available and ready to help
- Action Orientated – is action oriented and full of energy for the things he/she sees as challenging
- Planning – sets objectives and goal
- Learning on the fly – learns quickly when facing new problems
- Problem Solving skills
- Attention to detail and high level of accuracy
- Excellent Communication skills
- Ability to work under pressure
- Ability to multitask and prioritize
Qualification & Experience
- Matric
- Good understanding of rejection codes on claims with Discovery Health Medical Scheme
- An accounting diploma is advantageous
Analyst (Junior)
Key Purpose
This role is to provide business with operational and incentive research, analysis and reporting produced from survey data sources (internal) to support its business operations.
Gather, synthesize and summarize information to support decision making and communication
Areas of responsibility may include but not limited to
- Information gathering (research, question structuring and interviewing)
- Information synthesis (making sense of information from many sources)
- Summarising (identifying and illustrating key concepts)
- Reporting (conveying key concepts in writing and diagrams)
- Presentation design and building
- Information analysis (turning data into information to support decision makers)
- Initiatives: Ways to improve a process or procedure to better support business
- Quality – pays high attention to detail
- Run large research projects with little assistance, including new experimental projects in terms of approach, technology etc (Pharmacy usage-, customer effort surveys)
Behavioural Attributes and Skills
- Ability to analyze/interpret data, take appropriate action and use good judgment to escalate issues when necessary.
- Proficient in advanced excel.
- Project management/administration ability
- Discovery Service operations knowledge an advantage
- Experience with data analysis and reporting.
- Strong written and verbal communication skills
- Assertiveness and self-motivation
- Attention to detail.
- Ability to coordinate various projects simultaneously.
- Advanced knowledge of MS Office products including Excel, Access, and PowerPoint
- Knowledge of structured query language (PL/SQL and COGNOS reports) and/or Python
Qualification Experience
- Matric studying towards a degree
- Tertiary qualification with Research, Statistics, Mathematics or other/similar quantitative modules
- Knowledge of structured query language (PL/SQL and COGNOS reports)
- 1 years experience working in a data analysis and reporting role
Administrator
Key Purpose
Ensure the correct and accurate capture of invoices and quotes to the relevant Internal companies. Prepare monthly/weekly creditors reconciliations for supplier payments and perform month end Accounts payable reconciliations to the general ledgers.
Areas of responsibility may include but not limited to
- Capture orders and invoices for processing
- Follow up on approvals and match supplier transactions
- Manage creditors cycle as per the approved policies and procedures
- Manage and assist with the accrual process
- Prepare monthly\weekly creditors reconciliations for supplier payments
- Ensure that suppliers are paid per the agreed terms and conditions
- Prepare and review monthly uploads of supplier transactions
- Liaise effectively with procurement, treasury, and management and ensure team work, encourage co-operation.
- Mange and resolve supplier, internal other relevant queries
- Assist with audit preparation and liaise with auditors/accountants
- Perform any other related functions requested by management
- Ensure compliance with the VAT Act
- Develop an understanding in order to assist with the BEE requirements relating to procurement and related reporting
NB: The role is not limited to the key outputs mentioned above
Personal Attributes and Skills
- Communication – communicates clearly and professionally.
- Interpersonal skills – relates well to diverse people
- Detail orientation – accurately captures or communicates information
- Desire and potential to learn
- Ability to conduct research
- Self-motivated
- Basic computer skills
- Priorities tasks as needed
- Excellent time management
- Communication and administrative skills
- Attention to detail
- Sense of urgency
Education and Experience
Essential:
- Matric
- Relevant tertiary qualification advantageous
- 3-5 Years’ experience in Procurement, General Accounting and Accounts Payable within a large corporate environment
JAVA Developer (Senior)
About the role
The Senior Java Developer’s role is to support and maintain key custom software applications primarily written in Java. The developer will follow approved life cycle methodologies, create design documents, write code, and perform unit and functional testing of software. This includes contributing to the overall standards of the group as well as ensuring software meets a high-quality standard; reviewing and creating processes to drive timely, quality deliverables. The developer will contribute to overall architecture, and act as a subject matter expert in relevant technical domains. The developer will assist in maintaining stage, test, and production database environments by responding to support requests and updating database information. An important aspect of this role is achieving client satisfaction through troubleshooting and resolving customer issues, as well as focusing on client satisfaction throughout the design and development process.
Key Outputs / Job Responsibilities may include but are not limited to:
| Work closely with architects, senior developers, and other team members to solve problems and support existing code bases.Work closely with product owners and production support analysts to analyze and understand the business requirements and business case, in order to produce simple, cost effective and innovative solution designs.Maintain the system in production and provide support in the form of query resolution, data fixes, and defect fixes.Take full accountability to solve a problem from start to finish by either directly fixing the issue or coordinating and tracking with others to make sure resolution is expedient.Assisting in the creation/support/maintenance of lower development environments including Test and Staging.Support Role (including weekend support) is required on a rotational cycleImplement the designed solutions in the required development language (typically Java) in accordance with the Vitality Global standards, processes, tools and frameworksTesting the quality of produced software thoroughly through participation in code reviews, the use of static code analysis tools, creation and execution of unit tests, functional regression tests, load tests and stress tests and evaluating the results of performance metrics collected on the software.Participate in proof of concepts, JAD sessions, estimation, and costing sessionsParticipate in the process of reviewing code for consistent application of standards, logic and effective use of libraries and reusable aspects of the applicationDriving the skills development of team members, coaching of team members for performance and coaching on career development, recruitment, staff training, performance management, etc. |
Work Experience
- 5+ years of relevant development experience
- Experience developing and maintaining production web applications
- Demonstrated teamwork and co-operation
Advantageous
- Structured and analytical problem solver
- High standards for delivery
- Software testing pack design, functional testing
- Clean code thinking
- Self-driven, proactive
Education / Qualifications / Accreditations with Professional Body
- Bachelor’s Degree in Computer Science or other IT related field
- SAFe certifications
Technical Skills or Knowledge
- Java
- SQL
- REST
- Junit
- Agile software Development
- Proficiency in at least 1 Web Application Server (WildFly, JBoss, WebLogic, Tomcat, etc)
- Spring
- JMS
- HTML / XML / JSON / JavaScript
- JavaScript
- ELK Stack
- Kafka
- Microservices
Tax Specialist
About Group Tax
The Group Tax Department is responsible for the Tax Strategy of Discovery. This encompasses the following functions:
- Responsible for tax planning, compliance, reporting throughout the group
- Provides technical advice to business to ensure compliance with existing and new legislation
- Responsible for tax calculations, tax return submissions, tax accounting and reporting
- Engaging with and managing relationships with SARS
Key Purpose of the role
The successful candidate will be required to assist in meeting the tax compliance and reporting requirements for various companies within the group.
Areas of responsibility may include but not limited to
- Assume full responsibility for various provisional, income tax, deferred tax calculations and IFRS reporting requirements for various companies within the group, as well as submission of various tax returns and resolving any related tax queries.
- Researching the tax consequences of business transactions to ensure compliance with the Income Tax Act, VAT Act and Tax Administration Act.
- Independently drafting responses to SARS, liasing with them directly and maintaining a healthy relationship with them by responding to queries efficiently.
- Liase directly with business units in terms of their tax related queries for new products and/or new transactions in order to advise them on the relevant tax consequences and tax efficiency considerations
- Liase directly with auditors and external advisors and resolve tax matters as required
- Resolve any tax administration matters that arise for various subsidiaries across the SA group
- Analysing financial data and preparing informational reports, schedules and dashboards.
- Drafting technical tax research papers and file notes
- Providing technical training updates as required.
- Performing additional tasks and projects to support the Group Tax team and Head of Group Tax as required.
Qualifications, Knowledge and Experience
- CA (SA)
- Post graduate studies in taxation beneficial
- Excellent Excel knowledge
- Detailed knowledge, understanding and application of South African tax legislation.
- Knowledge and understanding of IFRS
- 3-5 years’ experience in a tax department within a consulting firm or corporate, (financial services / insurance is advantageous) dealing with various tax matters including Income tax.
Personal Attributes
- Strong analytical, interpretation and problem solving skills
- Strong interpersonal skills
- Strong attention to detail and accuracy
- Excellent communication skills (Verbal and Written)
- Ability to cope with pressure and deadlines in a fast moving environment
- Ability to work in a team or alone
- Display tenacity by managing deadlines and stimulated by working in a pressurised environment.
- Ability to plan, organize and control own work effort
- Clear and concise organization and presentation of work
- Be willing to learn and take accountability for new projects independently
Fire Technician
Job Purpose
The CRES BMS/Fire Technician Team Leader collaborates with the team and various providers to ensure the efficient and reliable operation of fire and BMS systems and contributes to the overall functioning of the Discovery premises.
Key Outputs may include but are not limited to:
| Strategic Planning and ExecutionImplement strategic plans to ensure operational costs are kept within budget, taking into consideration company requirements and industry best practices.Identify business opportunities, market trends and competitive landscapes to inform strategic decision making. Operational OversightProvider management by overseeing operations of inhouse and specialized outsourced providers, ensuring, SLA adherence, high quality services and customer/stakeholder satisfaction.Implement and optimize operational processes to improve efficiency, reduce costs and enhance service delivery.Participate in provider selection, to ensure optimal service levels and value for money for services rendered. Stakeholder ExperienceFocus on enhancing the overall experience across within technical operations ensuring customer satisfaction.Implement improvements to meet and exceed customer expectations therefore enhancing stakeholder experience. Financial Management and Provider ManagementAdminister cost control and financial forecasts, as well as financial reporting for the cost Centre in technical operations.Scrutinize costs to make informed business decisions and drive cost prudence without compromising standards and service. Compliance and Risk ManagementEnsure that operational compliance is aligned and implemented with industry regulations, legal requirements and company policies and audits.Highlight risks and findings to develop contingency plans to address potential issues. Project ManagementEstablish scope with relevant stakeholders to ensure successful project objectives.Manage the effective implementation of project deliverables.Deliver effective communication and foster strong partnerships with key stakeholders. Management of the functionTeam management – Lead and motivate a diverse team fostering a collaborative and high-performance work culture.Maintain accurate data records, via dashboards and relevant management reports for your portfolio. |
Job / Role Requirements
| Work Experience | |
| Required | Minimum 5 years Fire experience in the managing a premises fire systems and team+2 years Computer skills and proficient in Microsoft packages, Facilities management software. |
| Preferred (would be advantageous) | Data center experience |
| Education / Qualifications / Accreditations with Professional Body | |
| Required | CommissionerMust have driver license and own vehicle |
| Preferred (would be advantageous) | Qualification in Facilities Management |
| Professional Registration | SAQC registration |
| Technical Skills or Knowledge | |
| Required | Gas suppressionDetectorsFire PhoneFire sprinkler systemsBMS knowledge |
| Preferred (would be advantageous) | BMS |
Learning & Development Consultant
Job Purpose:
Training of Financial Advisors, Broker Consultants, and Independent Financial Advisers through first level initial support, through to development and ongoing proficiency training sessions. This role involves partnering with key stakeholders to proactively identify learning requirements aligned to franchises/business objectives.
Key Outputs may include but are not limited to:
- Conduct regular financial planning, practice management, product/systems and where relevant, human skills training sessions to Financial Advisors, Broker Consultants, IFA’s and any other necessary sales and distribution roles
- Conduct business needs analysis to determine training requirements to drive business and individual (DFc,BCs, DCs) performance
- Conduct research, develop and implement advanced fit for purpose workshops or training programs aligned to business requirements.
- Managing of stakeholders at all levels to support and deliver on Franchise/Business unit specific learning requirements
- Monitor and evaluate the effectiveness of training to ensure optimal learning and development
- Provide mentoring and coaching to team members within the Division
- Consider strategic alignment when co-creating learning solutions with the business area(s) ensuring the future learning needs of the business are met.
- Drive innovative and disruptive learning experiences, incorporating industry leading best practice, to enable the salesforce to meet the changing business priorities and challenges in terms of future skills and capabilities.
- Ensures continuous development of knowledge and skills related to products, financial planning and incorporates this into learning interventions
- Develop professional internal and external collaborative relationships to ensure that the business needs are constantly met, and continuous feedback is provided.
- Monitor, track and evaluate the success of learning initiatives/deliverables and recommend improvements to enable successful business solutioning/execution
- Analyse local and international trends, using insights to support the forecasting of future changes in the Financial Services industry.
- Use expert knowledge of learning principles to ensure that learning relevant, retained, and fit for purpose
- Maintain a high level tech and facilitation skill, both the physical and virtual classroom
- Travel as and when required to conduct the training
Experience:
- 3 – 4 years experience in Learning & Development
- Knowledge of Adult learning principles
- Extensive experience in Facilitation
- Financial planning and soft skills/ sales skills knowledge and experience in a learning context
- 2 years experience with dealing with complex projects ( end -to-end)
- Related BCOM degree
- CFP qualification NQF 6 financial planning qualification will be considered if additional experience is present
- Training qualification (Train The Trainer or ETDP)
Competencies:
- Passion for financial planning and the financial services industry
- Continuously gains ongoing knowledge about products and financial planning to operate on an expert level
- Takes initiative and works under own direction
- Takes responsibility for actions, projects and people
- Motivates and empowers others
- Upholds ethics and values; demonstrates integrity.
- Easily establishes good relationships with customers and relates well to people at all levels.
- Gains clear agreement and commitment from others by persuading,
- Consistently achieves all goals.
- Works hard and puts in longer hours when it is necessary.
- Analytical Thinking Ability: ability to split a task or problem into its component parts and use these in a logical and systematic manner to reveal all the implications of the consequences of situations.
- Communication Skills: able to communicate clearly both verbally and in writing.
- Reporting Skills: ability to consolidate information and compile reports reflecting the necessary relevant information
- Ability to communicate logically and objectively are essential components of this role.
- Assertiveness coupled with flexibility and adaptability.
- A quality orientation with acute attention to detail.
- Retain a formal and professional manner.
- Well organised
- Excellent facilitation skills
- Conflict Management
- Expresses opinions, information and key points of an argument clearly.
- Makes rational judgments from the available information and analysis.
- Probes for further information or greater understanding of a problem.
All the best with your applications.
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