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To apply, click on the link at the end of the posts and all the best with your applications.
- Senior Crime and Data Analyst
- Sales Skills Programme
- Team Lead: Shoprite Money Transfers
- CSI Intern
- Debtors Reconciliation Clerk
Senior Crime and Data Analyst
| Closing Date | 2024/04/18 |
| Reference Number | SHO240411-4 |
| Job Title | Senior Crime and Data Analyst |
| Job Type | Permanent |
| Location – Country | South Africa |
| Location – Province | Western Cape |
| Location – Town or City | Brackenfell, Cape Town |
| Purpose of the Job | The Senior Data and Crime Analyst leads a team of data and crime analysts, reporting directly to the Team Leader. They are responsible for training and managing the team, ensuring they effectively fulfil their roles. The primary purpose of the Senior Crime and Data Analyst role is to support and drive the prevention and detection of crime while mitigating business risk. This is achieved through incident management, incident analysis, gap identification, and enhancement of information to support investigations, prosecutions, and intelligence-driven operations. The Senior Crime and Data Analyst oversees the analysis and interpretation of data to provide insights into developing structures and processes for proactively detecting and reducing crime across the business. Moreover, they analyse data and intelligence to plan the deployment of resources for the prevention of criminal activities. By leveraging their team’s analytical capabilities, the Senior Data and Crime Analyst contributes significantly to enhancing the organization’s security measures and safeguarding against potential threats. |
| Job Advert Details | |
| Job Category | Finance |
| Job Objectives | Lead a team of data and crime analysts, providing guidance, training, and management. Report directly to the Team Leader, ensuring effective communication and alignment with organisational goals. Identify and interpret criminal incidents, patterns, and trends. Forecast trends to aid in the prevention of criminal incidents. Collect, review, evaluate and summarise data from multiple sources, databases and CiiMS. Produce crime analysis products (analytical, intelligence, court documents, link reports etc.) to disseminate within the department as well as nationally. Proactively conduct analysis on all available and relevant sources of data for patterns, hotspots, modus operandi, case linkages, suspect and vehicle identification and profiling, trends and/or anomalies that may be of value and that contributes towards improving operational effectiveness. Analyse incident reports to determine patterns and trends in criminal activity. Capture incidents on the centralised database (CiiMS). Conduct quality assurance on all data, information and intelligence captured on CiiMS, and documents produced by the team to ensure application, analysis, and reputational integrity. Conduct database clean-ups to ensure effective and efficient use thereof. Testify in court regarding analysis performed and findings as part of an investigation. Write comprehensive reports and prepare presentations for management and stakeholders, highlighting clear trends and making suitable recommendations. Train service providers and internal resources where and if necessary. Provide support on CiiMS and other professional activities within the department as required. Build and maintain sound working relationships with internal employees, service providers and any other relevant role-players, establishing and maintaining effective and open lines of communication. |
| Qualifications | Degree in Criminology, Forensics, Risk Management, or a related field – (essential). Post Graduate Degree in the above or related fields – (desired). |
| Experience | +5 years’ experience in a similar role with demonstrable experience and practical knowledge analysing, investigating, producing, and reporting comprehensive data and insights on crime and risk behaviour, processes, and statistics – (essential) Moderate to advanced experience with CiiMS – (essential). Experience using data analysis software including crime mapping systems – (essential). Experience in overseeing tasks and allocating resources. Ability to set clear objectives, delegate tasks, and monitor team performance to ensure successful outcomes – (desired). Research capability along with sound knowledge of statistical methodologies – (essential). Knowledge of criminal procedures and related legislation – (essential). Strong proficiency in MS Office 365 – (essential). Experience in a retail environment – (desired). |
| Knowledge and Skills | Self-motivated and driven with strong personal and professional integrity – Sets high standards and makes decisions in the best interest of the organisation. Takes accountability for actions and mistakes. Analytical with strong investigative and critical thinking skills – Deconstructs problems and systematically investigates various components to gain insight into situations, problems or processes and discover meaningful patterns. Big picture orientated while at the same time able to drill down into granular detail – Has a complete picture of the context while at the same time able to see the detail and identify patterns on a microscopic level. Makes a conscious effort to understand causes instead of just the effects. Collaborative partner – Works well alongside the Lead Crime Analyst and other Crime Analysts within the team. Able to build strong relationships with external and internal stakeholders. Open, honest, and direct, comfortable giving and receiving constructive feedback. Thinks and acts independently as well as collaboratively. Establishes and maintains effective relationships with stakeholders while gaining their trust and respect. Planning and organising with strong time management skills. Able to prioritise and execute multiple and high-volume projects simultaneously in a fast-paced environment. Identify urgent and important tasks and priorities to ensure delivery to clients and stakeholders. Solution-orientated – Thinks outside of the box. Sound judgment, quick decision-making, and the ability to generate both short- and long-term solutions that serve the flow of work and deadlines. Communication skills – Able to provide expert advice in writing and verbally to management and other stakeholder groups on technical, systems-, or process-related topics in a concise manner. Governance, compliance, and ethical behaviour – Applies the Governance Policy, Code of Conduct, and ethical behaviour. Addresses non-compliance and implements suitable corrections |
Sales Skills Programme
| Closing Date | 2024/04/13 |
| Reference Number | SHO240411-3 |
| Job Title | Sales Skills Programme |
| Job Type | Learnership |
| Location – Country | South Africa |
| Location – Province | Mpumalanga |
| Location – Town or City | Nelspruit |
| Purpose of the Job | We are offerering a national skills programme to upskill unemployed Youth to promote and sell our Money Market accounts, assist customers in account creation and onboarding, and provide ongoing support to ensure customer satisfaction. |
| Job Advert Details | |
| Job Category | Sales |
| Job Objectives | Sales and Promotion: Promote and sell Money Market accounts to customers in-store, explaining the benefits and features of the accounts.Customer Onboarding: Assist customers in creating and setting up their Money Market accounts. Provide clear instructions and support throughout the onboarding process.Customer Support: Provide ongoing support to customers, helping them navigate and use their Money Market accounts effectively.Market Awareness: Stay updated on trends and developments in the low-cost banking sector to provide relevant and up-to-date information to customers.Team Collaboration: Work closely with the in-store team and the Money Market Sales Manager to achieve sales targets and improve customer service. |
| Qualifications | Grade 12/Matric or Equivalent |
| Experience | 6 months prior experience in sales and customer service.6 months knowledge of banking or financial services. |
| Knowledge and Skills | Ability to work under pressure to achieve daily targets and goals |
Team Lead: Shoprite Money Transfers
| Closing Date | 2024/04/15 |
| Reference Number | SHO240405-8 |
| Job Title | Team Lead: Shoprite Money Transfers |
| Job Type | Permanent |
| Location – Country | South Africa |
| Location – Province | Western Cape |
| Location – Town or City | Brackenfell, Cape Town |
| Purpose of the Job | In the role of Money Market Supervisor your portfolio leverages your specialised tactical knowledge of the Money Market activities across business entities as a key success factor in providing support to a variety of financial, operational and project scenarios. In addition to shaping Group wide Money Market partnerships, policies and processes, debtor payments and bulk gift card ordering, core to this role is the oversight of daily, weekly, monthly and annual account reconciliation and reporting activities related to all Money Market transactions. The team will look to you for accurate financial execution, process refinements, collaborative integration guidance and coaching to ensure that an accurate, high quality of ongoing Money Market support and performance is maintained. You will lead and supervise a core Money Market team and work closely with a cross-functional team of technical and business stakeholders who participate in matrix structured projects, facilitating, co-creating and implementing sustainable Money Market solutions. The scope of the role is SA and NON-RSA based. |
| Job Advert Details | |
| Job Category | Finance |
| Job Objectives | Provide oversight and actively participate in all Money Market support related activities including but not limited to: account reconciliations and resolution of Money Market transactional activities (including debtor payments and bulk gift card order processing), finops guidance and ongoing project support. Support and participate in the various aspects of the Money Market portfolio requirements in the Shoprite Group. Ensure the accurate and timeous delivery of management reports. Prepare daily, weekly and monthly financial transactional information as required and ensure compliant data storage and accessibility for future reference: reporting, customer request, audit etc Implement and streamline finance systems and procedures through automation, control implementation and monitoring. Participate in various Financial Services projects generally. Act as a project Money Market participant. Manage and maintain relationships with the various Money Market business partners and other stakeholders (divisions, store managers etc). Effectively lead, partake and give feedback in meetings with various stakeholders in the Money Market area with both internal and external parties As a Money Market subject matter expert, communicate with relevant stakeholders regarding various Money Market queries and controls and provide them with the necessary guidance to ensure a smooth transactional experience. Work closely with the audit function to ensure that all risks and related areas of reconciliations are identified for audit purposes – at an in-store, Divisional and Head Office level. Communicate with, participate in and support all audit activities and closing of findings etc Manage and lead the Money Market team Conduct regular 1:1 briefings with direct reports on an on-going and regular basis and demonstrate a close understanding of the status of their work and related performance. Actively share insights and information with relevant stakeholders – Act as a Money Market knowledge resource for functional teams and provide knowledge transfer to team members as necessary |
| Qualifications | BCom/Btech or similar degree – (essential) |
| Experience | 3-5 years relevant experience in the Financial Services (or similar) industry with specific exposure to Money Market and account reconciliations at a group level with exposure to debtor management and gift card processing – (essential). 2-3 years experience in a team leadership role with specific exposure to managing and coaching a finance team of clerks – (essential). Exposure to and an understanding of Corporate, Retail, and/or Customer interfacing environment in a similar role (non sector specific) – (preferred). Solid Advanced Excel – (essential) Accounting package exposure (like SAP, Pastel etc.) – (preferred). Exposure to SAP, Google applications (Gmail, sheets, docs etc.) – (preferred). |
| Knowledge and Skills | Self-motivated and driven with strong integrity – take accountability for actions and mistakes. Independent problem solver and analytical thinker Team leadership and supervision – a positive leader and coach who serves the team and shows an appreciation for the development of individual talent and overall team effectiveness Collaborative partnering – build relationships both internally and externally. Open, honest and direct, is comfortable in giving and receiving constructive feedback. Think and act independently as well as collaboratively. Operational efficiency – someone who can spread themselves across multiple tasks simultaneously by working smartly, efficiently and effectively. Diligently staying on top of the details and understanding how they fit into the big picture. Time management – ability to prioritise a high volume of activities simultaneously in an unpredictable environment. Adapting and responding to change – Ability to work under pressure and in a fast paced, changing environment. Exceptional communication – approachable with excellent listening skills, adopt a range of communication styles to facilitate successful outcomes within the team and cross-functionally in a matrix structure. Writing and reporting skills – understands the importance of accuracy, succinct messaging Financial Services / Money Market expert – an ongoing growth and learning mindset. Innovative and solution-orientated – creating and applying sound judgment and the ability to generate solutions that serve the flow of work and meeting deadlines. |
CSI Intern
| Closing Date | 2024/04/12 |
| Reference Number | SHO240403-4 |
| Job Title | CSI Intern |
| Job Type | Internship |
| Location – Country | South Africa |
| Location – Province | Western Cape |
| Location – Town or City | Brackenfell, Cape Town |
| Purpose of the Job | The purpose of the CSI Intern role is to render administrative support to CSI and Sustainability Department. The role plays an enabling function by assisting with tracking finances for the CSI and Sustainability team.The role is well suited to an organised individual, who has a keen interest in corporate social investment in a fast-paced and dynamic environment. |
| Job Advert Details | |
| Job Category | Other |
| Job Objectives | Work with the CSI team to create, interpret and analyze surveys. Attend to processing donations. Support with making calls to beneficiaries. Participate in event support. Maintain note taking during meetings and engagements. Assist with site visits. Support with data capturing. Continuously conduct proactive research and analysis. Ensure that assigned duties and responsibilities are completed according to the sequence required and agreed prioritisation. Suggest and implement new initiatives to support the development of the role as required |
| Qualifications | Grade 12 / Matric – (essential). Diploma or Degree in Social Work/Project Management, or similar – (essential) |
| Experience | Proficiency in MS Office 365 with basic Excel skills – (essential). Experience in a retail or FMCG environment would be an advantage – (desired). |
| Knowledge and Skills | A fast and enthusiastic learner with a passion for making things happen. Detailed, rule-orientated and organised – Follows procedures, vigilantly watches over work processes, tasks and outputs to ensure accuracy and initiates action to correct any quality concerns. Ability to work under pressure and manage multiple demands while organizing, prioritizing and reordering workload in a rapidly changing and fast-moving environment. Able to operate independently and plan and communicate deliverables, timelines and responsibilities to ensure on-time delivery. Has well developed communication, presentation and reporting writing skills with the ability to clearly, accurately and succinctly convey information and data in a meaningful way. Motivated self-starter, with personal drive and energy and strong integrity – Takes accountability for actions and mistakes. Collaborative partner – Works effectively across functions and as part of a multi-disciplinary team. Is collaborative and able to build sound, professional relationships with internal and external stakeholders. Ability to clearly communicate, expressing requirements and expectations to a wide range of individuals |
Debtors Reconciliation Clerk
| Closing Date | 2024/04/11 |
| Reference Number | SHO240403-3 |
| Job Title | Debtors Reconciliation Clerk |
| Job Type | Permanent |
| Location – Country | South Africa |
| Location – Province | Western Cape |
| Location – Town or City | Brackenfell, Cape Town |
| Purpose of the Job | The purpose of the Debtors Recon Clerk is to accurately process and effectively reconcile complex trade debtors’ accounts. This role is part of the debtors’ accounts team that provides administrative support to the finance function including the collection of debt, whilst applying in-depth financial reconciliation knowledge to assist and liaise with debtors in recovering and reducing outstanding debt. |
| Job Advert Details | |
| Job Category | Finance |
| Job Objectives | Account for and reconcile all debtor transactions and records within the payment term period. Prepare for and ensure that all the required debtors’ transactional data (including month-end journals), are received on time and accurately captured into the debtor’s ledger and processed, whilst maintaining inflexible deadlines. Follow up on outstanding payments that are outside of normal terms. To identify and allocate all members liable (for customers) accounts. Review Month-Age Analysis and action the necessary corrective measures to limit doubtful debt. Ensure transactions are properly recorded and entered into the computerized accounting system I.e., SAP Finance. Maintain the computerized accounting system and financial files and records. Maintain the accounts receivable systems in order to ensure complete and accurate records of all funds. Maintain and support customers with good customer etiquette on any job-related inquiries. |
| Qualifications | National Diploma in Financial Accounting or related field (essential) |
| Experience | +1 years’ experience as a Debtors’ Reconciliation Clerk or similar role with in-depth knowledge of reconciling accounts, core administrative support and processing of complex recon data – (essential). Practical experience and in-depth knowledge of Debtors Accounting principles including general ledger and journals – (essential) Strong understanding and practice of good client care including telephone etiquette. Practical experience in SAP Finance – (desired). Demonstrates understanding of high-level accounting and mathematics (essential) Practical knowledge of O365 with a strong proficiency in Microsoft Excel – (essential) |
| Knowledge and Skills | Analytical with problem solving skills – examines and integrates multiple sources of numerical data and other information to systematically understand complexities relating to the function and make sound judgement; applies experience and in-depth knowledge to manage complex situations and identifying opportunities. Numerical skills – Ability to reason and apply fundamental numerical concepts such as addition, subtraction, multiplication and division. Detail-oriented and devoted to quality – A natural affinity to details and conscious effort in understanding the cause and effect of a situation whilst displaying a high quality of provided services. Results-driven – Efficiently executes priorities tasks and priorities, setting stretch goals for self, while remaining focused and working tenaciously to meeting and exceeding expectations within quality standards. Administrative support with planning and organising skills – Able to timeously and efficiently prioritise and execute multiple and competing demands in a fast-paced environment. Identifies urgent and important tasks / priorities to ensure delivery. Communication skills – Effective with verbal and written communication skills. Able to simplify technical concepts relating to the role, and convey messages and ideas to users across organisational levels. Ability to work under pressure and under tight time constraints, managing multiple demands while organizing, prioritizing and reordering workload in a rapidly changing and fastmoving environment. Highly ethical with a strong commitment to organizational processes and values, understanding and carefully executing instructions whilst enjoying rewards of complying with organizational values and disapproving of counter-productive work behavior. Delivering results and meeting customer expectations – Focuses on customer needs and satisfaction. |
All the best with your applications.
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