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- Actuarial Analyst
- Senior Manager: Data and Analytics
- Senior Manager: Digital Agility
- Senior Man: Business Relationship Mngmt
- Specialist: Statistical Modelling & Forecasting
- Learner: Quality Assurance and Complaints
- Senior Officer: Security Operations – Durban, Kwazulu-Natal, ZA
- Senior Officer: Security Operations – Centurion, Gauteng, ZA
- Senior Officer: Security Operations – Johannesburg, Gauteng, ZA
- Senior Officer: Security Operations – East London, Eastern Cape, ZA
- Officer: Bill Review x4
- Senior Officer: Security Operations – Cape Town, Western Cape, ZA
- Officer: Travel Management
- Administrator: Procurement Coordination
- Senior Legal Advisor: Legal Contracts
- Senior Officer: Acquistn Mngmt – Tenders
Actuarial Analyst
Division: Claims
Centurion, Gauteng, ZA
Employment Type: PermanentDisability (EE targeted role): YesT.A.S.K Grade: 12Job Posting Salary: R579,259.00Job Posting End Date: 28 May 2024The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Reporting to the Senior Analyst: Actuarial, the successful incumbent is responsible for rendering effective and efficient actuarial services to the RAF business.
Key Performance Areas
Implement Calculation of Loss of Income Calculation Models
- Demonstrate understanding of the principal elements in the actuarial basis of income valuations such as mortality, interest, contingencies, earnings progression, and taxation.
- Running model and reporting on results.
Research on Calculation Methodologies
- Assist with research on loss of Income calculation methodologies that ensure determination of fair, reasonable and equitable compensation for victims of road accidents.
- Assisting with research on factors and statistics that are more relevant for accurate determination of loss of income compensation.
- Assist with continuous updates to underlying assumptions used in the models and ensure that they remain in line with best practice.
Accident Data Management and Forecasting
- Assist in accident data capturing, analysis and reporting from different sources.
- Implement models to forecast the number of accidents and claims.
Claims Risk Management
- Assist the claims administration team with developing reporting matrices and identifying risk management strategies that can be used in managing claims risks.
- Assist the claims administration team with modelling and establishing forecasts for claims volumes and settlements to monitor and improve operational efficiencies.
Reporting
- Extracting data and data reports from IT claim system(s).
- Ensure regular and periodic reports are sent to the Senior Analyst for review and submitted as and when required to provide progress updates and/or inform management decisions.
- Maintenance and storage of proposals, briefings, presentations, reports, and other documentation and providing management information both verbally and in report format.
Conduct Actuarial Investigations
- Investigate the potential impact of various assumptions underlying loss of income calculations such as discount rates, mortality and morbidity rates, contingencies, earnings progression, inflation, taxation, remarriage, inheritance and accelerated benefits, etc.
- Assist with expense investigation for the company budgeting purposes.
- Produce appropriate reports for different relevant users of investigation results.
- Conduct statistical and regression analysis.
Stakeholder Management
- Assist with maintaining proactive and progressive relationships with key stakeholders.
- Assist with inquiries and requests for information from both internal and external stakeholders.
- Aid in the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
- Assist with presentation of data findings in an easy-to-read and understood format.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in Actuarial Science/Mathematics related qualification.
- Relevant 2 – 4 years’ experience in an Actuarial environment.
- 1 year experience in Quantification of Damages (Loss of Earnings and Loss of Support) will be advantageous.
- Professional actuarial exams passed are advantageous.
Technical and Behavioral Competencies Required
- Planning, organising and coordinating.
- Personal mastery.
- Judgment and decision making.
- Ethics and values.
- Client service orientation.
- Strong Microsoft Excel, Access and MS Word skills.
- Complex problem identification, solving and decision making.
- Sound actuarial judgment.
- Strong technical background in reserving/valuations.
- Analysis of business results.
- Excellent analytical, problem solving & data manipulation skills.
- Excellent verbal and written communication skills.
Senior Manager: Data and Analytics
Division: Strategy and Transformation
Reference No: 4398
Location:
Centurion, Gauteng, ZA
Employment Type: Permanent
Disability (EE targeted role): Yes
T.A.S.K Grade: 18
Job Posting Salary: R1,371,054.00
Job Posting End Date: 29 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Reporting to the Head: Technology and Digital, the successful incumbent is accountable for overseeing the alignment of the data initiatives, data governance and data architecture in line with RAF’s strategic priorities and objectives to ensure that data-informed decision-making and analytics capabilities are leverage for optimal business outcomes.
Key Performance Areas
Data Strategy and Governance
- Develop and implement a comprehensive data strategy that aligns with RAF objectives.
- Establish and enforce data governance policies and procedures to ensure data quality, security, and compliance with relevant regulations.
- Implement Transformation and Digital specific responsibilities on data stewardship programmes.
- Establish Transformation and Digital specific data quality metrics and monitoring.
- Develop Transformation and Digital specific data privacy and security policies.
Analytics and Business Intelligence
- Leverage analytics and business intelligence tools to provide actionable insights that drive decision-making and improve business outcomes.
- Monitor and report on the performance of analytics initiatives against defined metrics and objectives.
- Implement predictive analytics projects.
- Organise data discovery and exploration sessions.
- Establish metrics for measuring analytics impact.
Data Architecture and Management
- Design and maintain a scalable and secure data architecture, in collaboration with Enterprise Architecture and other stakeholders, that supports the needs of RAF.
- Ensure the effective management of data assets, including data storage, quality, integration, and lifecycle management.
- Conduct performance tuning of databases.
Technology Leadership and Innovation
- Develop and lead a high-performing data and analytics team, ensuring they have the skills and resources needed to achieve their objectives.
- Promote continuous learning and professional development within the team.
- Facilitate technology strategy workshops.
Operational Excellence
- Streamline data and analytics processes for efficiency, scalability, and agility.
- Ensure high availability and reliability of data and analytics services to support business operations.
- Develop standard operating procedures (SOPs) for data tasks.
- Utilise automation tools for repetitive tasks.
Reporting.
- Report quarterly on progress with implementation of operational plans.
- Ensure development of functional reporting systems, project or performance reporting for management.
- Ensure the development of reports/ policies/ procedures and guide the process through the alignment of these documents to the overall RAF’s Strategy.
- Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform management decisions.
Financial Management
- Ensure that the periodic financial and strategic goals of RAF as well as the performance expectations of the various teams are achieved.
- Report and review operations financial and non-financial goals.
- Ensure sufficient internal control measures are implemented for adherence to PFMA, RAF and other relevant legislation and regulation.
- Manage, monitor and control the department expense budget.
Stakeholder Management
- Maintain proactive and progressive relationships with key stakeholders.
- Assess and communicate the value of the strategic digital portfolio.
- Engage with relevant internal stakeholders.
- Delegate inquiries and requests for information from both internal and external stakeholders.
People Management
- Ensure sourcing, development and retention of a high-performing team.
- Ensure the motivation, cohesiveness, and alignment of the organization’s team members.
- Manage staff and monitor performance of the team and implement corrective actions for poor performance.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in an Information Technology or Computer Science or Engineering or Commercial/ Business related qualification.
- Postgraduate in an Information Technology or a Computer Science or Engineering or Commercial/Business related qualification.
- Relevant 9 -10 years’ experience in any of the IT domains at the highest level of management within the Data and Analytics environment of which 3 years must be on a management level.
Senior Manager: Digital Agility
Division: Strategy and Transformation
Reference No: 4397
Location:
Centurion, Gauteng, ZA
Employment Type: Permanent
Disability (EE targeted role): Yes
T.A.S.K Grade: 18
Job Posting Salary: R1,371,054.00
Job Posting End Date: 29 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Reporting to the Head: Technology and Digital, the successful incumbent is responsible for overseeing the enablement and technical delivery of digital initiatives, solutions and transformation methodologies aimed at ensuring that the RAF remains responsive to the claimants. The incumbent will be responsible for adapting swiftly to digital trends, able to leverage emerging technologies as well as driving continuous improvement at a fast-paced landscape.
Key Performance Areas
Digital Portfolio Plan
- Conduct market and technology trend analysis to inform strategic decisions.
- Facilitate strategic planning workshops with key stakeholders to define digital outcomes.
- Benchmark against industry leaders to set realistic yet challenging digital performance targets.
- Secure executive sponsorship and cross-functional support for digital initiatives.
Agile Methodology Implementation
- Implement agile training programmes, in collaboration with People Management’s Learning and Development as well as Organistional Transformation departments, for T&D and business teams to ensure understanding and adoption.
- Oversee the selection and integration of Agile project management tools to enhance team collaboration.
- Establish cross-disciplinary team to foster rapid development cycles.
Quality Engineering, Assurance and Testing
- Oversee the implementation of automated testing tools to enhance the speed and accuracy of testing processes.
- Establish CI/CD pipelines as part of the Software Development Lifecycle (SDLC) to enable automatic testing and deployment phases thus reducing the time-to-value and enhance product quality.
- Ensure that performance monitoring tools and analytics are leveraged to continuously assess the software performance in real and simulated environments.1
- Ensure the development and implementation of a comprehensive set of quality metrics and KPIs that are tracked in real-time through dashboards.
- Integrate customer feedback directly into the Quality Assurance, Quality Engineering, and Testing process.
- Review proposals for Quality Engineering, Assurance and Testing tools, automation, or training initiatives.
Technology Enablement and Adoption
- Monitor and adapt Agile practices based on project feedback and outcomes to continuously improve processes.
- Evaluate and pilot emerging technologies, in collaboration with relevant business unit(s), Business Analysis function and Enterprise Architecture function, to assess their potential impact on business processes and outcomes.
- Establish a technology laboratory for experimenting with new tools and methodologies.
- Organise challenges and hackathons to encourage creative problem-solving and idea generation.
- Integrate customer feedback into technology selection and development processes to ensure relevance.
- Champion a culture of progress by advocating for open communication, risk-taking, and experimentation.
- Identify, in collaboration with People Management Department, recognition and reward mechanisms for innovative behaviours and successful implementation of new ideas.
Customer Experience and Digital Solutions
- Map customer journeys, in collaboration with Organisational Transformation, other business units, and relevant T&D stakeholders to identify pain points and opportunities for digital enhancement.
- Design and test digital solutions using customer feedback to ensure they meet user needs and expectations.
- Implement customer experience metrics to evaluate the success of digital solutions and identify improvements.
- Collaborate with customer service teams to integrate digital solutions into the customer support process.
Risk Management and Compliance
- Conduct risk assessments, together with the Digital Cybersecurity function, for digital projects to identify potential security, privacy, and compliance issues.
- Oversee regular security audits and compliance checks, together with Digital Cybersecurity function, for digital systems and infrastructure.
Strategy Development and Operational Planning
- Provide input into the development of the Technology & Digital (T&D) strategy and plan that ensure alignment with short-term and long-term objectives.
- Provide input into the development, implementation and annual review of an overall Strategic Plan for the T&D department.
- Provide input in determining and setting specific key performance indicators and measures against outcomes detailed in the departmental strategic plans.
- Oversee and guide the implementation of the T&D plan as approved, including as appropriate any special tasks or projects requested by management.
Policy Review and Implementation
- Oversee the development and implementation of policy, standards & procedures, and processes.
- Provide advice and guidance to the Policy department on legislative compliance, emerging issues, risks and the implementation of changes required on policy matters.
Reporting.
- Report quarterly on progress with implementation of operational plans.
- Ensure development of functional reporting systems, project or performance reporting for management.
- Ensure the development of reports/ policies/ procedures and guide the process through the alignment of these documents to the overall RAF’s Strategy.
- Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform management decisions.
Financial Management
- Ensure that the periodic financial and strategic goals of RAF as well as the performance expectations of the various teams are achieved.
- Report and review operations financial and non-financial goals.
- Ensure sufficient internal control measures are implemented for adherence to PFMA, RAF and other relevant legislation and regulation.
- Manage, monitor and control the department expense budget.
Stakeholder Management
- Maintain proactive and progressive relationships with key stakeholders.
- Assess and communicate the value of the strategic digital portfolio.
- Engage with relevant internal stakeholders.
- Delegate inquiries and requests for information from both internal and external stakeholders.
People Management
- Ensure sourcing, development and retention of a high-performing team.
- Ensure the motivation, cohesiveness, and alignment of the organization’s team members.
- Manage staff and monitor performance of the team and implement corrective actions for poor performance.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in an Information Technology or a Computer Science or Commercial or Engineering or Business Management or related qualification.
- Postgraduate in an Information Technology or a Computer Science or a Business Management related qualification.
- Certification(s) related to Project Management (Agile, Scrum Master)/ Digital Transformation/ Innovation Management/ Technology Frameworks (e.g. ITIL, COBIT, TOGAF, etc.) will be an added advantage.
- Relevant 9 – 10 years’ experience in a leadership role within the Technology/ Business Development/ Product Development Management or related environment of which 3 years must be on a management level.
- Proven experience in leading digital transformation initiatives or implementing innovative technological solutions.
Senior Man: Business Relationship Mngmt
Division: Strategy and Transformation
Reference No: 4396
Location:
Centurion, Gauteng, ZA
Employment Type: Permanent
Disability (EE targeted role): Yes
T.A.S.K Grade: 18
Job Posting Salary: R1,371,054.00
Job Posting End Date: 29 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Reporting to the Head: Technology and Digital, the successful incumbent is accountable to act as a strategic interface between the Technology and Digital Department and the Business Units within RAF. The role is responsible for establishing, developing and maintaining strong, value-producing relationships between Technology and Digital and the business stakeholders. The incumbent is responsible to ensure that Technology and digital services and solutions align effectively with the business strategies and objectives, fostering a partnership that supports growth, innovation as well as continuous business improvement. The role is tasked with advocating on behalf of the Business Units within Technology and Digital, ensuring that the technology solutions provided meet the evolving needs of the business by means of coordinating with Technology and Digital leaders and teams to prioritise projects, manage expectations, and communicate progress and outcomes.
Key Performance Areas
Business Needs Identification and Analysis
- Conduct surveys and interviews, in collaboration with Business Analysis, to gather business requirements.
- Organise focus groups with end-users, in collaboration with Business Analysis, to identify functional requirements for T&D solutions.
- Implement a process for ongoing needs assessment to adapt to changing business environments.
- Analyse industry trends to anticipate future business needs.
Strategic Partnership Development
- Develop and implement a stakeholder engagement strategy that identified key individuals and groups, their needs, and preferred communication channels.
- Organise regular meetings and awareness workshops to foster collaboration and information exchange with stakeholders.
- Collaborate with business leaders to identify T&D requirements aligning with strategic outcomes.
- Conduct regular strategy review sessions with Technology and Digital and Business Units.
- Establish one-on-one relationships with key decision-makers to understand their priorities and challenges.
Effective Communication
- Conduct needs assessments to understand the target audience, their preferred communication styles, and information gaps.
- Develop clear and concise communication materials tailored to different audiences and channels (e.g., email, presentations, videos).
- Utilise multimedia platforms and interactive tools to enhance engagement and knowledge retention.
- Organise training sessions and workshops to equip employees with the necessary skills to effectively communicate technical information.
Process Improvements and Innovation
- Benchmark against industry best practices to identify areas for improvement in BRM processes.
- Conduct internal audits and process reviews to identify inefficiencies and opportunities for optimisation.
- Participate in professional development opportunities related to BRM and process improvement methodologies.
- Collaborate with technology teams to leverage automation and digital tools to streamline processes.
Value Realisation and Optimisation
- Conduct business readiness impact assessments and collaborate with ePMO and other stakeholders for resolutions and appropriate risk mitigation.
- Collaborate with project sponsors and the project team to ensure success.
- Ensures that all defined business readiness deliverables are completed on time and on budget.
- Facilitate Business Readiness Playbook activities.
- Develop metrics and KPIs, in collaboration with business stakeholders, to measure T&D contribution to business value.
- Conduct RoI analysis, together with business stakeholders, on T&D investments and report findings to business stakeholders.
- Implement a continuous improvement programme for T&D services based on performance data.
- Organise value realisation workshops with Business Units to identify and maximise benefits from T&D investments.
- Use benchmarking against industry standards to identify areas for value optimisation.
Strategy Development and Operational Planning
- Provide input into the development of the Technology & Digital (T&D) strategy and plan that ensure alignment with short-term and long-term objectives.
- Provide input into the development, implementation and annual review of an overall Strategic Plan for the T&D department.
- Provide input in determining and setting specific key performance indicators and measures against outcomes detailed in the departmental strategic plans.
- Oversee and guide the implementation of the T&D plan as approved, including as appropriate any special tasks or projects requested by management.
Reporting.
- Report quarterly on progress with implementation of operational plans.
- Ensure development of functional reporting systems, project or performance reporting for management.
- Ensure the development of reports/ policies/ procedures and guide the process through the alignment of these documents to the overall RAF’s Strategy.
- Ensure regular and periodic reports are prepared and submitted as and when required to provide progress updates and/or inform management decisions.
Financial Management
- Ensure that the periodic financial and strategic goals of RAF as well as the performance expectations of the various teams are achieved.
- Report and review operations financial and non-financial goals.
- Ensure sufficient internal control measures are implemented for adherence to PFMA, RAF and other relevant legislation and regulation.
- Manage, monitor and control the department expense budget.
People Management
- Ensure sourcing, development and retention of a high-performing team.
- Ensure the motivation, cohesiveness, and alignment of the organization’s team members.
- Manage staff and monitor performance of the team and implement corrective actions for poor performance.
Qualifications and Experience
- Bachelor’s Degree/Advanced Diploma in Information Technology or Computer Science or Business Administration or Commerce/Business or Engineering.
- Postgraduate in Information Technology or a Computer Science or Engineering or Commercial/Business related qualification.
- Professional certification in ITIL/ COBIT/ Project Management/ relevant BRM framework(s) will be an added advantage.
- Relevant 9-10 years’ experience in IT/ Business Development, or a related environment, of which 3 years’ experience must be in a Business Relationship Management role or similar/stakeholder engagement focused role with experience in developing and implementing strategies to drive adoption of new technologies and 3 years on a management level.
Specialist: Statistical Modelling & Forecasting
Division: Claims
Reference No: 4489
Location:
Centurion, Gauteng, ZA
Employment Type: Permanent
Disability (EE targeted role): No
T.A.S.K Grade: 15
Job Posting Salary: R891,176.00
Job Posting End Date: 28 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Reporting to the Senior Manager: Actuarial Quantification and Claims Risk, the successful incumbent is responsible for the assessment of potential risks to inform claim related decisions or outcomes using statistics, financial theories and forecasting.
Key Performance Areas
Statistical Modeling and Forecasting
- Provide statistical modeling advice to the Claims Risk departments.
- Consult financial literature to ensure use of the latest models or statistical techniques.
- Monitor business indicators.
- Ensure the appropriateness of the methodologies and underlying models used as well as the assumptions made in the calculation done for the Claim Risk department.
- Make use of modelling and forecasting tools to quantify all risk exposures, including operational risk.
Policy Review and Implementation
- Contribute to the development and implementation of departmental policy, procedures and processes.
- Keep up to date with effective policy and practice execution strategies.
Reporting
- Prepare and submit regulation reports as and when required to provide progress updates and/or inform management decisions.
- Develop reports/ policies/ procedures and guide the process through the alignment of the documents to the overall RAF’s Strategy.
- Develop functional reporting systems, for management, projects or performance reporting.
- Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.
Stakeholder Management
- Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
- Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on Time.
- Communicate with all levels of stakeholder contact.
- Liaise with attorneys appointed to handle complex matters.
Qualifications and Experience
- Bachelor’s Degree/Advanced Diploma in a Statistics related qualification.
- Relevant 5-7 years’ experience in a Statistical Modelling related environment.
Technical and Behavioral Competencies Required
- Resilience.
- Network and alliance.
- Employee engagement.
- Ethics and values.
- Change management.
- Critical and innovative thinking
- Policy conceptualisation and formulation.
- Risk Management.
- Stakeholder development and relations.
- Reporting.
- Claims management process/ processes and systems (including handling, verification and validation, investigation, assessment/settlement, litigation, legal costs assessment and settlement).
- Post claim management and settlement.
- Medical bill reviewing.
- Medical case management.
- Complex problem identification, solving and decision making.
- Customer value proposition.
- Good financial management skills.
- Strong Analytical capabilities.
- Knowledge of Motor Vehicle Accident legislation.
- PFMA knowledge.
- Knowledge of budgeting, sales, business development, and strategic planning
Learner: Quality Assurance and Complaints
Division: 3300
Reference No: 4006
Location:
East London, Eastern Cape, ZA
Employment Type: Learnership
Disability (EE targeted role): No
T.A.S.K Grade: LN
Job Posting Salary: R54 000,00
Job Posting End Date: 19 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Learnership: The Organization is committed to youth skills development by providing learnership programmes as legislated in the skills development Act Applications are invited for individuals who have completed matric/grade 12 and are between the age of 18
and 23. The learnership program will run for a period of eighteen (18) months.
Please apply in the region you are based.
Work based exposure may include the following:
- Exposure to administrative functions within the relevant departments.
- Learners will be required to attend classes and complete assignments/portfolios of evidence,
- The learners will be required to go through formal learning programme and practical work exposure components before they can be awarded their formal qualification in either Business Administration NQF level 5/Supply Chain Management NQF/Business Analysis NQF level 5.
Qualifications and other requirements
- Certified copy of grade 12 results with English with Mathematical Literacy or Pure Mathematics at NQF Level 4.
- Applications with no statement of results will not be considered.
- Certified copy of your ID
- Your CV and motivational letter
- Applicants must be unemployed, have never been employed in the field of the post and have never participated in a learnership programme in the relevant field of the post previously.
- The applicant must not have served previously on a learnership.
Technical and behavioral competencies
The successful candidate will be required to display the following competencies in this role:
- Customer orientation and Customer focus
- Communication
- Computer literacy
- Team player
- The learnership programme will give you the opportunity to work while studying towards a nationally recognised qualification: Either Business Administration NQF level 5/Supply Chain Management NQF level 5 or Business Analysis NQF level 5.
Remuneration
The learner will be awarded a monthly stipend.
Closing date: 19 May 2024
NB: Applications can be forwarded to the RAF website via the e-recruitment platform.
No hand delivered applications will be accepted.
INSTRUCTION TO PROSPECTIVE APPLICANTS
- Submit a short CV and a motivational letter as to why your application should be considered with a maximum of 3 pages, applications with no statement of results will not be considered.
- Applicants must be unemployed, never employed previously in the field of the post and never participated in a learnership programme in the relevant field of the post previously.
- The applicant must not have previously served as intern before.
- Should it be found that the applicant previously served as an intern and did not disclose that info and it is discovered later, the applicant will be disqualified.
- Please note that the prospective employees will be subjected to security vetting.
Senior Officer: Security Operations – Durban, Kwazulu-Natal, ZA
Division: Office of the CEO
Reference No: 4391
Location:
Durban, Kwazulu-Natal, ZA
Employment Type: Permanent
Disability (EE targeted role): Yes
T.A.S.K Grade: 12
Job Posting Salary: R579,259.00
Job Posting End Date: 28 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Reporting to the Manager: Security Operations, the successful incumbent is accountable to provide physical security services for the safety of employees, property, information, stakeholders, relevant RAF offices as well as hospitals in line with the geographic footprint.
Key Performance Areas
Crime and Loss Prevention
- Supervise control room operations.
- Monitor CCTV, fire detection, panic alarms, radio and telecommunication equipment, PA system, UPS generator and access control systems.
- Activate emergency procedures in case of emergency.
- Monitor access control (programming, issuing, enabling, disabling of access disks).
- Control all security registers.
- Investigate security breaches and compile reports.
- Undertake security threat and risk assessment (TRA)
- Implement effective access control measures.
- Develop post orders for security personnel.
- Monitor a security-guarding contract.
Reporting
- Contribute to the preparation and submission of Regulation reports.
- Aid in the development of functional reporting systems, for management, project or performance reporting.
- Report regularly and periodically, perform necessary submissions as and when required to provide progress updates and/or inform management decisions.
Event Security
- Coordinate security services during Board/ ministerial meetings.
- Conduct Close protection if and when necessary.
- Coordinate security during RAF approved offsite events.
- Supervise contract security during RAF events.
- Examine and transport claims documents.
- Ensure Safety and Security of stakeholders.
- Escort and guard RAF assets during the on the road projects.
Stakeholder Management
- Maintain proactive and progressive relationships with key stakeholders.
- Deal with inquiries and requests for information from both internal and external stakeholders.
Qualifications and Experience
- National Diploma in Security Management related qualification.
- PSIRA Grading.
- Security Management Certificate (SSA) added advantage.
- Relevant 4 years’ experience in a Security environment.
Senior Officer: Security Operations – Centurion, Gauteng, ZA
Division: Office of the CEO
Reference No: 4394
Location:
Centurion, Gauteng, ZA
Employment Type: Permanent
Disability (EE targeted role): Yes
T.A.S.K Grade: 12
Job Posting Salary: R579,259.00
Job Posting End Date: 28 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Reporting to the Manager: Security Operations, the successful incumbent is accountable to provide physical security services for the safety of employees, property, information, stakeholders, relevant RAF offices as well as hospitals in line with the geographic footprint.
Key Performance Areas
Crime and Loss Prevention
- Supervise control room operations.
- Monitor CCTV, fire detection, panic alarms, radio and telecommunication equipment, PA system, UPS generator and access control systems.
- Activate emergency procedures in case of emergency.
- Monitor access control (programming, issuing, enabling, disabling of access disks).
- Control all security registers.
- Investigate security breaches and compile reports.
- Undertake security threat and risk assessment (TRA)
- Implement effective access control measures.
- Develop post orders for security personnel.
- Monitor a security-guarding contract.
Reporting
- Contribute to the preparation and submission of Regulation reports.
- Aid in the development of functional reporting systems, for management, project or performance reporting.
- Report regularly and periodically, perform necessary submissions as and when required to provide progress updates and/or inform management decisions.
Event Security
- Coordinate security services during Board/ ministerial meetings.
- Conduct Close protection if and when necessary.
- Coordinate security during RAF approved offsite events.
- Supervise contract security during RAF events.
- Examine and transport claims documents.
- Ensure Safety and Security of stakeholders.
- Escort and guard RAF assets during the on the road projects.
Stakeholder Management
- Maintain proactive and progressive relationships with key stakeholders.
- Deal with inquiries and requests for information from both internal and external stakeholders.
Qualifications and Experience
- National Diploma in Security Management related qualification.
- PSIRA Grading.
- Security Management Certificate (SSA) added advantage.
- Relevant 4 years’ experience in a Security environment.
Senior Officer: Security Operations – Johannesburg, Gauteng, ZA
Division: Office of the CEO
Reference No: 4393
Location:
Johannesburg, Gauteng, ZA
Employment Type: Permanent
Disability (EE targeted role): Yes
T.A.S.K Grade: 12
Job Posting Salary: R579,259.00
Job Posting End Date: 28 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Reporting to the Manager: Security Operations, the successful incumbent is accountable to provide physical security services for the safety of employees, property, information, stakeholders, relevant RAF offices as well as hospitals in line with the geographic footprint.
Key Performance Areas
Crime and Loss Prevention
- Supervise control room operations.
- Monitor CCTV, fire detection, panic alarms, radio and telecommunication equipment, PA system, UPS generator and access control systems.
- Activate emergency procedures in case of emergency.
- Monitor access control (programming, issuing, enabling, disabling of access disks).
- Control all security registers.
- Investigate security breaches and compile reports.
- Undertake security threat and risk assessment (TRA)
- Implement effective access control measures.
- Develop post orders for security personnel.
- Monitor a security-guarding contract.
Reporting
- Contribute to the preparation and submission of Regulation reports.
- Aid in the development of functional reporting systems, for management, project or performance reporting.
- Report regularly and periodically, perform necessary submissions as and when required to provide progress updates and/or inform management decisions.
Event Security
- Coordinate security services during Board/ ministerial meetings.
- Conduct Close protection if and when necessary.
- Coordinate security during RAF approved offsite events.
- Supervise contract security during RAF events.
- Examine and transport claims documents.
- Ensure Safety and Security of stakeholders.
- Escort and guard RAF assets during the on the road projects.
Stakeholder Management
- Maintain proactive and progressive relationships with key stakeholders.
- Deal with inquiries and requests for information from both internal and external stakeholders.
Qualifications and Experience
- National Diploma in Security Management related qualification.
- PSIRA Grading.
- Security Management Certificate (SSA) added advantage.
- Relevant 4 years’ experience in a Security environment.
Senior Officer: Security Operations – East London, Eastern Cape, ZA
Division: Office of the CEO
Reference No: 4392
Location:
East London, Eastern Cape, ZA
Employment Type: Permanent
Disability (EE targeted role): Yes
T.A.S.K Grade: 12
Job Posting Salary: R579,259.00
Job Posting End Date: 28 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Reporting to the Manager: Security Operations, the successful incumbent is accountable to provide physical security services for the safety of employees, property, information, stakeholders, relevant RAF offices as well as hospitals in line with the geographic footprint.
Key Performance Areas
Crime and Loss Prevention
- Supervise control room operations.
- Monitor CCTV, fire detection, panic alarms, radio and telecommunication equipment, PA system, UPS generator and access control systems.
- Activate emergency procedures in case of emergency.
- Monitor access control (programming, issuing, enabling, disabling of access disks).
- Control all security registers.
- Investigate security breaches and compile reports.
- Undertake security threat and risk assessment (TRA)
- Implement effective access control measures.
- Develop post orders for security personnel.
- Monitor a security-guarding contract.
Reporting
- Contribute to the preparation and submission of Regulation reports.
- Aid in the development of functional reporting systems, for management, project or performance reporting.
- Report regularly and periodically, perform necessary submissions as and when required to provide progress updates and/or inform management decisions.
Event Security
- Coordinate security services during Board/ ministerial meetings.
- Conduct Close protection if and when necessary.
- Coordinate security during RAF approved offsite events.
- Supervise contract security during RAF events.
- Examine and transport claims documents.
- Ensure Safety and Security of stakeholders.
- Escort and guard RAF assets during the on the road projects.
Stakeholder Management
- Maintain proactive and progressive relationships with key stakeholders.
- Deal with inquiries and requests for information from both internal and external stakeholders.
Qualifications and Experience
- National Diploma in Security Management related qualification.
- PSIRA Grading.
- Security Management Certificate (SSA) added advantage.
- Relevant 4 years’ experience in a Security environment.
Officer: Bill Review x4
Division: Operations
Reference No: 4429
Location:
Durban, Kwazulu-Natal, ZA
Employment Type: Fixed Term Contract
Disability (EE targeted role): Yes
T.A.S.K Grade: 10
Job Posting Salary: R434,656.00
Job Posting End Date: 28 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Review Medical Bills
Key Performance Areas
Audit & review medical bills.
- Analysis of claimed items/services in correlation with available tariff structures and ICD 10 /CPT 4 codes.
- Requesting motivation for unreasonable accounts
- Line by line analysis of claim items/service. Matching those appropriate tariffs/ ICD/CPT codes.
- Flagging rejected items/services.
- Recommendations to the department responsible for processing payments
- Auditing medical claims and assisting in technical aspects of bill review
- Ensure that accounts submitted to the Fund from service providers are valid in terms of RAF guidelines and the Road Accident Fund Act
- Assess and monitor claims to curb over servicing or abuse and fraudulent claims.
- Ensuring that the accounts are paid timeously according to the service level agreements.
- Ensure that the services and treatments claimed are accident related/ (related to the accident under consideration
- Reduce future healthcare cost and improve efficiencies by analyzing trends in injured person’s use of services.
- Compare outcomes and cost of different therapeutic modalities and surgical techniques and the information provided.
- Manage future healthcare costs and improve efficiencies by analyzing trends in utilization of services.
- Formal assessment of medical necessity and appropriateness of procedures the will be effective in curbing fraud and over servicing unreasonable demand of benefits from victims of road accidents.
Promote good working relations with Stake Holders
- Check and advise on tariffs used on accounts.
- Provided training on new developments.
Approve medical expenses in accordance with relevant DOA
- Authorization in accordance with mandate
- Inform service provider of payment decision.
Assisting in technical aspects of bill review
- Develop and manage relationships with department of health services, government dept and other key external stake holders.
Check & approve Payments.
- Receive invoices and check payment request for accuracy and correctness.
Determine the level of care based on functional ability.
- Analysis of medical data available e.g. Case Manager’s Reports, Clinical Records and Medico – Legal Reports
Preauthorization of procedures
- Analyse medical data to determine the need for the service.
- Timeous assessment of urgent files e.g. Road Shows
Qualifications and Experience
- Bachelor’s Degree or Advanced Diploma in nursing/ Allied Health Professions or related qualification
- Relevant 3 years’ experience in a medical field
- Registration with the relevant Health Professional Council
Technical and behavioral competencies required.
- Computer literacy
- Ability to interpret the rules of the UPFS tariffs.
- analytical skills
- Organizational & administrative skills
- Planning and Organizing
- Decision making
- Negotiation skills
- Personal mastery
- Emotional wisdom
- Ethics and governance
- Customer orientation and customer focus
Senior Officer: Security Operations – Cape Town, Western Cape, ZA
Create Alert
Senior Officer: Security Operations
Division: Office of the CEO
Reference No: 4390
Location:
Cape Town, Western Cape, ZA
Employment Type: Permanent
Disability (EE targeted role): Yes
T.A.S.K Grade: 12
Job Posting Salary: R579,259.00
Job Posting End Date: 28 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Reporting to the Manager: Security Operations, the successful incumbent is accountable to provide physical security services for the safety of employees, property, information, stakeholders, relevant RAF offices as well as hospitals in line with the geographic footprint.
Key Performance Areas
Crime and Loss Prevention
- Supervise control room operations.
- Monitor CCTV, fire detection, panic alarms, radio and telecommunication equipment, PA system, UPS generator and access control systems.
- Activate emergency procedures in case of emergency.
- Monitor access control (programming, issuing, enabling, disabling of access disks).
- Control all security registers.
- Investigate security breaches and compile reports.
- Undertake security threat and risk assessment (TRA)
- Implement effective access control measures.
- Develop post orders for security personnel.
- Monitor a security-guarding contract.
Reporting
- Contribute to the preparation and submission of Regulation reports.
- Aid in the development of functional reporting systems, for management, project or performance reporting.
- Report regularly and periodically, perform necessary submissions as and when required to provide progress updates and/or inform management decisions.
Event Security
- Coordinate security services during Board/ ministerial meetings.
- Conduct Close protection if and when necessary.
- Coordinate security during RAF approved offsite events.
- Supervise contract security during RAF events.
- Examine and transport claims documents.
- Ensure Safety and Security of stakeholders.
- Escort and guard RAF assets during the on the road projects.
Stakeholder Management
- Maintain proactive and progressive relationships with key stakeholders.
- Deal with inquiries and requests for information from both internal and external stakeholders.
Qualifications and Experience
- National Diploma in Security Management related qualification.
- PSIRA Grading.
- Security Management Certificate (SSA) added advantage.
- Relevant 4 years’ experience in a Security environment.
Officer: Travel Management
Division: Finance
Reference No: 4359
Location:
Centurion, Gauteng, ZA
Employment Type: Permanent
Disability (EE targeted role): Yes
T.A.S.K Grade: 10
Job Posting Salary: R434,656.00
Job Posting End Date: 28 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Reporting to the Senior Officer: Logistics Management the successful incumbent is responsible for facilitating tactical procurement operations for the procuring of travel bookings for the RAF employees.
Key Performance Areas
Effectively and Efficiently Administering the Tactical Procurement Function
- Request quotations.
- Processing Purchase Orders, submitting them for approval.
- Scanning and filing of purchase documents.
- Prepare requests for travel based on requisitions from different departments and business units.
- Record transgressions in transgressions register.
General Purchasing Administration
- General purchasing and office administration.
- Filing of orders and scanning correct documents to SAP.
- Closing off of booking transactions on SAP.
- Practising compliance to policy and regulations.
Expediting of Travel Bookings
- Make follow-ups with suppliers on Purchase Orders issued to them with regard to travel bookings.
- Update end users on progress made on their requests for expenditure.
- Provide feedback to end users regarding issuing of their travel documents.
- Implement effective travel management processes.
Risk Management Contribution
- Assess business and travel management risks.
- Draft risk management strategies and processes for risks identified.
Reporting
- Assist in the preparation and submission of regulation reports.
- Contribute to the development of functional reporting systems, for management, project or performance reporting.
Stakeholder Relations
- Assist with inquiries and requests for information from both internal and external stakeholders.
- Contribute to the maintenance of relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in a Logistics Management/ Supply Chain Management/ Finance related qualification.
- Relevant 3 years’ experience in a Travel Management related environment.
- Experience in procurement/ supply chain management within State Owned Entities (SoEs) will be an added advantage.
Technical and Behavioral Competencies Required
- Planning, organising and coordinating.
- Personal mastery.
- Judgement and decision making.
- Ethics and values.
- Client service orientation.
- Travel management.
- Planning and organizing.
- Administration.
- Basic risk management.
- Logistics Management.
Administrator: Procurement Coordination
Create Alert
Administrator: Procurement Coordination
Division: Finance
Reference No: 4356
Location:
Centurion, Gauteng, ZA
Employment Type: Permanent
Disability (EE targeted role): No
T.A.S.K Grade: 09
Job Posting Salary: R376,515.00
Job Posting End Date: 21 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Reporting to the Head: Procurement, the successful incumbent is responsible to provide administrative support to the Bid Adjudication Committee (BAC), Asset Disposal Committee (ADC) and BBBEE Committees.
Key Performance Areas
Organise BAC, ADC and B-BBEE Committee Meetings
- Prepare meeting schedule.
- Prepare agendas for Committee Meetings
- Monitor progress of submissions for the agenda
- Ensure Logistical arrangements (venue reservation, etc.) are made and communicate changes where applicable.
- Ensure facilities including recording, video conferencing and presentations are in good working condition.
Meeting Administration and Management of the BAC, ADC and BBBEE Committee
- Administer and provide quality support relevant to the specific committee (Chairpersons of Committees).
- Ensure that the committee meetings’ attendance registers and declaration of interests’ forms are signed by committee members as well as invitees present at the meeting.
- Circulate the draft electronic committee packs to the chairperson and ensure that any amendments are attended to after the review by the chairperson.
- Ensure that the approved electronic packs are scanned and loaded onto the Board Portal by the agreed time frames.
- Circulate the agenda and pack sufficiently in advance of the meetings so that co-opted members also have time to read and prepare for the meeting.
- Produce and submit draft minutes for consideration by the Chairpersons.
- Ensure that all documents and recordings are filled in accordance with applicable legislation.
- Assisting with the review of terms of reference for the committees
- Maintain a record of members’ terms of office and timelines for appointing or re-appointing of members.
Reporting
- Prepare a monthly report on irregular expenditures condoned by the BAC.
- Reporting of Compliance violations.
Compliance
- Compile the compliance checklist.
- Monitoring of Compliance with National Treasury Instruction Notes & Circulars as per checklist.
- Keep abreast of internal standards and business goals to ensure adherence to sound internal control.
Qualifications and Experience
- National Diploma in Office Administration/ Paralegal related qualification.
- Relevant 3 years’ experience in Office Administration, Paralegal/ Secretariat, Procurement Processes.
Senior Legal Advisor: Legal Contracts
Division: Governance
Reference No: 4395
Location:
Centurion, Gauteng, ZA
Employment Type: Permanent
Disability (EE targeted role): Yes
T.A.S.K Grade: 15
Job Posting Salary: R891,176.00
Job Posting End Date: 21 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Reporting to the Manager: Legal Contracts, the successful incumbent is accountable provide technical support for the Contracts function of the Legal, Compliance and Regulation Department in line with the strategic objectives of the organisation as determined by the Board of the RAF and to manage, monitor and report on interaction with the Supply Chain Management Department; participation in the various procurement committees; drafting and vetting of procurement contracts; drafting and vetting of non-procurement contracts; drafting and vetting of other non-contractual agreements and provision of legal advice to the organisation.
Key Performance Areas
Provision of Contract Management Support to the Organisation
- Draft and vet procurement and/or other commercial contracts.
- Monitor and report on the status of contracts and other agreements drafted / vetted.
- Research Legal and Contractual issues.
- Draft specific contractual terms to accompany bid specifications.
- Drafting and vetting of non-procurement contracts.
- Compile Reports.
- Update Contracts Register.
- Maintain an updated file in the share folder.
Provision of Procurement Support to the Organisation
- Develop bid specifications.
- Research Legal issues pertaining to procurement matters.
- Provide legal support on contracts to the Contract Management section of Supply Chain Management Department.
- Draft articles for publication.
Provision of Legal Advice to the Organisation
- Provide legal advice on arising legal matters and contracts.
- Provide well researched legal advice on matters impacting on the organisation.
- Conduct legal research and prepare legal opinions.
- Advise on legal risks impacting on the organisation.
Policy Review and Implementation
- Contribute to the development and implementation of departmental policy, procedures and processes.
- Keep up to date with effective policy and practice execution strategies.
Reporting
- Develop functional reporting systems, for management, projects or performance reporting.
- Prepare proposals, briefings, presentations, reports, and other documentation and provide management information both verbally and in report format.
Stakeholder Management
- Facilitate and manage communication with relevant internal and external stakeholders in relation to investments and proactively and progressively manage the relationships.
- Manage relationships with vendors, service providers or procurement teams and ensure that all relevant procured items are invoiced and paid on time.
People Management
- Manage staff in the department to ensure that they achieve their objectives in line with the strategic objectives of the RAF.
- Manage the implementation of human capital processes and procedures to control/ regulate workplace conflict and/ or institute corrective measures and consultation processes to address deviations from standards.
- Allocate, direct, motivate and evaluate subordinates to help them achieve their individual goals.
Qualifications and Experience
- Bachelor’s Degree in law or equivalent.
- Relevant 5 – 7 years’ experience in a contracts function and general corporate law.
- Proven contract drafting, vetting and negotiation experience.
- Proven Legal Advice experience.
- Proven prior experience in a public law environment.
- Legal Research experience.
- Code 8 driver’s License.
Technical and Behavioral Competencies Required
- Communication.
- Network and alliances.
- Planning, organising and coordinating.
- Ethics and values.
- Change Management.
- Risk management.
- Stakeholder development and relations.
- Reporting.
- Microsoft Office packages.
- Networking and collaboration.
- Financial management.
- General management.
- PFMA.
- RAF Act.
- Ability to analyse and solve problems.
- Thorough knowledge of PFMA and its Regulations.
- Thorough knowledge of legislation and laws that are applicable to the organization.
- Ability to pay attention to detail.
- Good organisational skills.
- Facilitation and coordination.
- Excellent communication.
- Time management.
- Negotiation.
- Administrative law.
- Procurement processes.
- Contract law.
- Corporate law.
- PFMA, PAIA, PAJA and other relevant legislation.
- Analytical and problem solving.
- Commercial legal drafting.
- Resource management.
Senior Officer: Acquistn Mngmt – Tenders
Division: Finance
Reference No: 4357
Location:
Centurion, Gauteng, ZA
Employment Type: Permanent
Disability (EE targeted role): No
T.A.S.K Grade: 12
Job Posting Salary: R579,259.00
Job Posting End Date: 21 May 2024
The Road Accident Fund’s mission is to provide appropriate cover to all road users within the borders of South Africa; to rehabilitate and compensate persons injured as a result of motor vehicle accidents in a timely and caring manner; and to actively promote safe use of our roads.
Purpose of the Job: Reporting to the Lead: Acquisition Management – Tenders/ ICT/ Operations/ General, the successful incumbent is responsible for the end-to-end tendering process ensuring that goods and services are procured in accordance with policy and procedures of RAF.
Key Performance Areas
Procurement of Quality Goods and Services
- Review processes resulting in final procurement.
- Review supplier vetting.
- Engage in supplier negotiations.
- Engage the business to understand and plan work requirements to support the sourcing process.
- Negotiate prices, terms and conditions with suppliers.
Effective and Efficient Procurement and Expediting Goods and Services as per Service Level Agreement
- Provide guidance on SCM processes.
- Review processes to ensure no bottlenecks.
- Provide feedback to business on procurement processes.
- Coordinate the completion of projects.
Manage and Monitor Process of Performance Management as per Service Level Agreement
- Management of BU’s as per SLA.
- Ensure full compliance to defined policies, procedures, regulations and standards.
- Implement, monitor, report and manage attainment of procurement metrics / SLA.
Ensure Confidentiality of the Bidding Process from End-to-End
- Utilize prescribed documents to ensure that confidentiality of sensitive information in the bidding process is maintained.
- Engage committees on the issues of good governance in dealing with Declaration of Interests, Code of Conduct and Sworn to Secrecy on bidding information.
Monitor, Review and Manage Compliance to the Relevant Policy, Procedures and other Regulations Governing SCM Operations
- Prepare RFP documents with accuracy and completeness and submit for review.
- Participate in BSCs/BECs to ensure consistency of practice and compliance.
- Support with accessing and making available information timeously to Auditors and management in the correct format, content, completeness and accuracy.
Reporting
- Report process performance against SLA (weekly/monthly).
- Reporting on procurement lead times as per SLA.
- Report on deviations (quarterly):
- Retrospective transaction’s,
- Deviations from process,
- Single source
- Timeous preparation of reports for discussion with Business Unit/Divisions – as per the SCM Dashboard (monthly).
Manage and Monitor Process of Effective, Accurate and Complete Records Management for Audit Purposes
- Maintain accurate records for all RFP’s – recording and placing on record all decisions/ actions taken.
- Ensure the safe keeping and confidentiality of all bids received.
Promote Strong Customer Service Orientation and Delivery
- SLA assessment and customer feedback on rating.
- Dealing and resolving process and customer queries in an expedient and competent manner – 100% resolution within the timelines for each case.
Qualifications and Experience
- Bachelor’s Degree/ Advanced Diploma in a Supply Chain Management/ Commerce related qualification.
- Relevant 4 years’ experience in procurement/ tender environment.
All the best with your applications.
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