Truworths Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

1. Call Centre Operator
2. YDE Designer

Call Centre Operator

Closing Date	2024/07/13
Reference Number	TRU240408-1
Job Title	Call Centre Operator
Business Area	Credit Service
Job Type	Permanent
Workplace Type	On-site
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Cape Town
Job Description	At Truworths, you’ll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you’ll encounter an infectious love of fashion and a tangible will to succeed among the people who make up our business – both of which are key to keeping us at least one step ahead of the competition. We’re looking for energetic and motivated people to work in our dynamic Fashion Call Centre in the city of Cape Town. Applicants should be able to work shifts and should have access to reliable transport.
Key Responsibilities	• Preparation for Inbound and Outbound Calls. • Quality of Call Opening. • Quality of Collections Call. • Quality of Credit Line Affordability Calculations. • Educating the Customer – education with regards to benefits of payment; NCA, Fashion Delivery Service and consequences of non-payment. • Administration – demonstrates an ability to adhere to administrative call procedures with speed and accuracy and updates customer details, summarises comments in the memo field. • Quality of Call Ending
Qualifications and Experience	Qualification/s: • Matric or equivalent qualification Experience / Knowledge: • Previous relevant experience is advantageous
Competencies	Technical: Essential Competencies: • Computer literate (Excel, Word) Behavioural: • An ability to focus and concentrate • Excellent customer relations and people skills • Excellent communication skills and writing skills in English • The ability to work independently, in a fast paced environment • Accuracy and attention to detail • An ability to focus and concentrate • Proactive, self-motivated and flexible • Problem solving skills. • Telephone Personality – displays a customer-orientated, energetic, friendly, respectful and empathetic telephone personality.

YDE Designer

Closing Date	2024/08/09
Reference Number	TRU221215-2
Job Title	YDE Designer
Business Area	Merchandising
Job Type	Temporary Contract
Workplace Type	On-site
Location – Country	South Africa
Location – Province	Western Cape
Location – Town / City	Cape Town
Job Description	Are you an aspiring Designer, ready to find a platform to launch your Label? Then we have an opportunity for you! We are passionate about our business and our talented group of Designers at YDE and are always eager to hear from fresh and emerging Designers who wish to be part of the YDE family.
Key Responsibilities	1. Your YDE Designer label and merchandise must be exclusively sold in YDE. Upon acceptance into YDE, it is imperative that you, the Designer, have your label or brand name immediately registered as a trademark. 2. Manufacturing of merchandise. All clothing must be manufactured in South Africa. YDE does allow selected categories of clothing (i.e. denim, knitwear) to be imported, but prior approval from YDE on these imports is required. Footwear, jewellery, bags and accessories may be imported. 3. Distribution to YDE stores. All Designers’ merchandise is supplied by the Designer to YDE on a consignment stock basis only and Designers are paid for their total sales by YDE, excluding costs, at the end of each trading calendar month. 4. Financing Designers would be required to have secured sufficient funding to start a range in YDE. YDE is an Emporium of designers does not purchase any merchandise from Designers.
Qualifications and Experience	A relevant fashion related tertiary qualification Previous experience in a similar background within a fashion retail environment
Competencies	Criteria such as design (i.e. commercial viability), quality, originality, strong business acumen, available finance and general background are all factors that would be considered. *Upload photos of the range you would like to supply in YDE (minimum 5 images required)/portfolio of your range.

Click here to apply

All the best with your applications.