SYSTEMS ADMINISTRATOR

Salary: R535,425.07 – R661,172.55

JOB PURPOSE:

• To ensure that the conguration, implementation and maintenance of various systems, technologies and infrastructure managed by the ICT department contribute to the quality and eciency of the JCPZ information systems.

KEY PERFORMANCE AREAS

Systems Administration: Lead the design, implementation, installation, conguration, maintenance, repair,
optimization, and performance monitoring of the JCPZ servers, systems, and related ICT infrastructure devices
and connections • Manage virtual and physical servers with Windows Server 2012 R2 – Windows Server 2022
operating systems • Manage and maintain the Active Directory, Microsoft Oce 365, including a hybrid setup
of Outlook 365 and on-premises Exchange • Have familiarity with MS SQL server, windows clustering, domain
controller setup, and group policy administration • Manage and maintain end-user accounts, permissions,
access rights, and server storage allocations in accordance with JCPZ policies, procedures, and industry best
practices guidelines.
Systems Maintenance: Perform system and data backups and routine test restores as well as participation in the
disaster recovery planning and testing • Recommend, schedule, and perform software and hardware upgrades,
patches, and recongurations in accordance with the JCPZ change management policies and procedures

• Liaises with external service providers to ensure the maintenance of systems and networks across the
  organisation.
  ICT Advisory: Performs periodic performance reporting to support capacity planning • Evaluates, tests, and
  recommends appropriate technology for JCPZ • Makes recommendations for new computer equipment
• Assists with the procurement of hardware and Netware • Assist with software license renewals, and vendors
  performance management.
  ICT Asset Management: Keep an updated register of all JCPZ ICT hardware, including servers, storage, security,
  computing, printing, telephony, and network hardware • Liaises with nance to ensure stocktakes are
  performed on all ICT infrastructure • Reports hardware losses • Ensures that any ICT equipment are congured
  properly before being installed in the environment or issued to users • Ensures that ICT equipment repairs are
  conducted timeously.
  Technical Support: Performs on-site and remote technical support• Provides server, network and systems support
  to all JCPZ ICT systems • Transfers applicable skills to the support team and end users • Troubleshoots problems
  reported by users • Develop and maintain systems conguration management documentation about current
  environment setup, standard operating procedures, and applicable best practices • Anticipate, mitigate,
  identify, troubleshoot, and correct hardware and software issues on servers, and workstations • Escalate
  incidents as necessary • Develop required reports in response to business user and management needs.

MINIMUM JOB REQUIREMENTS:

National Diploma or Degree in IT or equivalent NQF level 6 qualication • MCSE
(Microsoft Certied Solutions Expert) or MCITP (Microsoft Certied IT Professional) • 3 to 5 years relevant
technical experience within ICT

COMPETENCIES:

Management of IT data networks and systems • Capabilities to perform basic ICT hardware and
software repairs • Information security maintenance and management • Management of Microsoft software
and Dynamics• Knowledge of hardware, software, operating systems and data networks • Knowledge of
network data security • Up-to-date understanding of technology and the Data Protection Act • Training and
transfer of ICT knowledge • Data Analysis and judgement • Report writing and presentation skills • Planning and
Organisation • JCPZ policy and procedure framework • JCPZ mandate, strategy and stakeholder analysis

• Alignment with JCPZ values • Integrity and honesty • Interpersonal skills • Results orientation • Resilience
• Creativity and Innovation • Task management

Workplace: Head Oce •Contact Person: Abongwe Mini •Tel: 011 712 6601
Email CVs to: talentmanagement@jhbcityparks.com •Reference: SA02052023 •Closing Date: 16 May 2023
“Quote the reference number on the subject; failure to adhere to the given instruction will result in disqualifying your application”

Note: Johannesburg Parks and Zoo is an equal opportunity employer. If you do not receive a response from us within 21 days after the closing date of this advertisement, please accept that your application was unsuccessful.