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Closing Date | 2023/06/27 |
Reference Number | SAA230612-2 |
Job Title | Crew Movement and Resource Planning |
Division | Operations |
Business Unit | Global Operation Control Centre |
Job Type | Permanent |
Location – Country | South Africa |
Location – Province | Gauteng |
Location – Town / City | Kempton Park |
Job Purpose | The incumbent of the role will proactively manage the movement of crew in the planning and operational within strict compliance to the SACAA, other industrial agreements and SAA regulations in collaboration with Flight Operations, Inflight services, Crew Movement and Operations Control Centre. The role supports optimization of the strategic crew plan and crew training whilst providing on-time, well balanced crew schedules, efficient and proactive recovery of the schedule during irregular operations. The incumbent of this role also supports by supervising and liaising with the crew on a shift basis to ensure the control and maintenance of the Airline schedule. The role is to resolve irregularities in a prompt and effective manner to maintain continued efficiency and smooth movements and service delivery within the Department and furthermore, maintain compliance with APP; APIS; MCL and General Declaration. |
Principal Accountabilities | Demonstrates an understanding of the GOCC strategy and plan relevant to own work outputs Implements department strategy within own area of responsibility Provides recommendations to support the implementation of the departmental strategy and plan Contributes to the budget management and containment of costs Provides recommendations on profitability Equitable distribution of the monthly and quarterly workload in order to contain EFP payment according to budget Record and compile information for monthly bid packages and publish according to timeline Maintain information relating to crew qualifications, special requests and crew leave, roster flexibility and optimized solutions Well-balanced legal and equitable distribution of flights within the EFP baseline Effectively plan flying instructors workload, route training and check flights Planning of productive crew rosters and the equitable distribution of the monthly and quarterly workload Publication and distribution of individual rosters with all flying duties, training duties and duty free days Compiling of roster and flying hour statistics and all relevant reports Assist with the development of new scheduling systems and procedures Generate and optimise all Flight Deck crew pairings Exercise ongoing planning to quantify costs of solutions Liaison with other scheduling departments within SAA regarding optimum pairing solutions Assist with crew hotel bookings and transport arrangements Assist in the regeneration of pairings in the planning and operational window in the event of major disruptions Ensure compliance with flight schedule Calculating the necessary recurrent training requirements, SREC’s and PREC’s Planning efficient and accurate conversion training courses, within the limitations, stipulated in applicable contractual agreements Plan and allocate the above workload to the relevant instructors in conjunction with the Program Planners, Fleet Training Captains and Safety and Service Training Managers Transferring all above planning into PegaSys (CTR) Publish training plans to Program Planners, Heads of Training and Safety and Service Training managers Apply the check system to ensure total quality at all times Receive pairings and prepare documentation for monthly hotel room requirements and transport for cockpit crew – domestic Release hotel and transport requirements monthly to suppliers Make additional bookings for crew on training and for leisure/business for crew/staff/management on request Reconcile and follow up any additional bookings made by crew movement, Durban, Cape Town Offices and fleet maintainers for cockpit crew and cabin crew Advise hotels and transport suppliers of any cancellations on request Reconcile all transport requirements manually for cockpit and cabin crew Oversees the correct application of processes and systems in area of responsibility Utilises resources in area of responsibility/ own area of work in a time and cost-effective manner Utilises technology to enhance internal and external customer expectations Executes work outputs according to customer requirements Adheres to Governance and Risk Management policies, processes and systems Delivers on regular, irregular and timeous reporting of information to key stakeholders Participates in continuous optimisation programmes, projects and initiatives Create synergy with all relevant departments impacting on crew operations Develop and implement operational strategies to guide processes and procedures within Crew Movement Check the flight validation, unpaired flights and data load reports and rectify any abnormalities Contain crew costs emanating from irregular operations and optimise asset utilisation Manage operational changes adequately minimizing impact on Corporate Schedule integrity Ensure compliance to MCL, APP and APIS Maintain all stakeholder relationships including but not limited to labour, SACAA and foreign regulatory authorities Respond to all operational draft from OCC and build new/ amended pairings as required Check the flight validation, unpaired flights and data load reports and rectify any abnormalities Ensure synergy with all relevant departments impacting on cabin crew operations that arise out of irregular operations Manage own personal development and actively participate in performance management processes Implement own operational schedule to maximise productivity and ensure operational requirements are met |
Qualifications & Experience | Grade 12 (Matric) at NQF level 4 A 3-year Diploma in a Travel and Tourism or Aviation related field at NQF level 6 and/or 4 years’ experience derived from Crew Movement environment |
Knowledge and Skills | Application and understanding of PegaSys – CTS, MCS, Rostering and pairing systems Knowledge of regulating and EFP agreement Application and understanding of Aircraft working positions, complements and scenarios Application and understanding of airline operations control, especially delay management All collective agreements and legislation impacting on crew operations Flight and Duty rules Demonstrate a basic understanding of quality principles used in the workplace Demonstrate a good awareness of customer service Proficiency in MS Office: MS Word, MS Excel, MS Power Point and MS Outlook Resource allocation and utilization SAP will be an advantage Report Writing Planning skills Presentation skills Facilitation skills Negotiation skills Apply the organisation’s code of conduct in a work environment Apply the principles of ethics to improve organisational culture Apply basic business principles Apply problem-solving techniques to make a decision or solve a problem Apply research techniques to interpret and analyse data |
Attributes | Effective communication Technical expertise Stakeholder relationships Flexibility and adaptability Drives results Organisational awareness Ethics and integrity Collaboration Ability to work under pressure |
Additional Information | SAA is using an online recruitment tool. Applicants are required to complete an individual registration profile capturing essential personal and career selection criteria. Applicants must please note that they only need to complete the online registration once and thereafter they can update their online profiles as and when necessary. PLEASE NOTE: The onus are on applicants to ensure all mandatory fields are completed. Incomplete online profiles will be disqualified from the application process. Online profiles are used for screening and shortlisting purposes. A CV is only for verification and record keeping purposes. Applicants need to ensure that their online profiles are completed with correct and current information. Incomplete sections can disqualify applicants from the screening and selection process. This applies to all internal and external applicants. —oOo— SAA will make use of an internal employee referral programme for all permanent vacancies advertised externally on the E-recruitment site. The normal advert and application process will still apply alongside the programme. Terms and conditions as published on MySAA apply. |
We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.
All the best with your applications
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