Clinical Mentor/ Clinical Associate

Job Ref #: 20240010
Industry: Pharmaceutical And Medical/Healthcare
Job Type: Contract
Salary: Market Related


NACOSA is looking for candidates to fill the Clinical Mentor positions.  This role will be required to contribute to the quality of clinical care, and achievement of project targets, through mentoring of clinicians, and implementation of Post Violence Care services and awareness creation strategies within the specified geographical area. 

  • Western Cape
  • Eastern Cape
  • Limpopo

Born out of a national convention to draft the first national strategic plan for AIDS, NACOSA is now a leading national civil society organisation working collectively to build stronger, more equal, and healthy communities free from the burden of HIV. We do this by strengthening community systems, mobilising and managing resources, facilitating networking and collaborations, providing and enabling access to services and advocating, learning and sharing widely.

NACOSA works at all levels across the country – from international donor agencies, the corporate sector and national government, right through to sub-district services and small, community groups. Strengthening Community systems for NACOSA focuses of building networks of Community Based Organisations and Community Leadership.

The duties and responsibilities of the Clinical Mentor will include, but not limited to:

  • Support the implementation of GBV clinical care and HIV care and treatment services within the supported sub-districts, including but not limited to the implementation of HIV testing, Post Exposure Prophylaxis, STI prophylaxis, Emergency Contraceptives, Trauma containment and linkage to ART initiation, retention strategies, and differentiated models of care.
  • Identify gaps in clinical guideline implementation at the facility level and develop plans to address these.
  • Support the implementation of clinical guidelines at the facility level through on-site mentoring support and contribute to the achievement of priority programme targets.
  • Provide direct service delivery to support the achievement of Post Violence Care services to adolescent girls and young women, and other survivors of GBV.
  • Support team members with the management of complex clinical cases, including facilitating all referrals to other services needed by survivors.
  • Track and monitor all programme components, including operational research projects as applicable, using agreed indicators.
  • Ensure compliance with clinical guidelines and policies at all supported facilities, in collaboration with other NACOSA USAID GBV teams and other DREAMS partners.
  • Support the identification and implementation of Quality Improvement projects.
  • Participate in monthly progress meetings with the district teams to monitor progress of the strategic plan and deliverables.
  • Identify training needs of DOH and Direct Implementation staff and Implementing partner staff.
  • Capacitate DOH and Direct implementing teams to deliver on the clinical components of the project and other related strategies, through formal and on-site training.
  • Monitor the implementation of training and mentoring activities.
  • Ensure the transfer of skills and knowledge to DOH and NACOSA colleagues.
  • Support the implementation of clinical support materials related to Post Violence Clinical care services.
  • Support clinical file reviews and audits to identify skills gaps.
  • Participate in the development of training and mentoring plans in the supported districts.
  • Complete training and mentoring reports including description and analysis of participant assessment and evaluation and communicate report to relevant stakeholders.
  • Report on key achievements, challenges, and successes according to programme reporting timelines.
  • Ensure high-quality data is reported for the programme area according to reporting timelines.
  • Ensure clinical and program data is regularly reviewed and analysed, gaps identified, and action plans or mitigation plans implemented in collaboration with other team members.
  • Track facility-level progress towards achieving targets.
  • Disseminate accurate reports to internal and external stakeholders on an ongoing basis.
  • Take ownership and accountability for tasks and demonstrate effective self-management.
  • Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained.
  • Maintain a positive attitude and respond openly to feedback.
  • Take ownership of driving your own career development by participating in ongoing training and development activities such as forums, conferences, policy-setting workshops, etc.


  • A Degree or Diploma in Nursing.
  • A minimum of 3 years working experience in Public Health, HIV Management, SRH or Mental Health is a must.
  • Experience working in Primary or Community Healthcare facilities.
  • Experience in NIMART, PHC or Mental Health will be an added advantage.
  • Experience in Clinical Forensic Medicine will be an added advantage.
  • Certification in HIV Management.
  • Sound technical knowledge of HIV prevention strategies and sexual and reproductive health.
  • Experience implementing retention interventions, and linkage to care interventions an advantage.
  • Experience working in a donor-funded organisation/NGO or project-based environment.
  • Qualification or experience in training, mentoring, project management and quality improvement methodologies an advantage.
  • Knowledge of clinical systems and data management.
  • Good computer skills, specifically in MS Word, Excel, PowerPoint
  • Read, write, and speak in two official South African languages, of which one must be English.
  • Travel will be required within and outside of the district.
  • Ability to work in a highly demanding and pressurized environment, flexibility, management, training, and leadership experience.
  • Candidates must reside within the Province and District they are applying for.

Personal Competencies

  • Good communication and inter-personal skills on all levels
  • Team player
  • Supervisory skills and effectively managing a team.
  • Exceptional organizational, administrative, and effective communication skills together with working knowledge of Microsoft Office and Excel.
  • Ordered and systematic in approach to tasks.
  • Attention to detail.
  • Pro-active, able to exercise discretion and independent decision-making.
  • Able to prioritise own workload and work towards deadlines.
  • Self-motivated, able to work independently and work as part of a multidisciplinary team.
  • Able to speak relevant local languages.

Application closing date: 31 December 2023


NACOSA has a zero tolerance for sexual exploitation, abuse, and harassment (SEAH) and related abuse of power and is committed to protecting its staff and all people receiving services through our programs from this type of misconduct.  

Preference will be given to suitably qualified applicants who are members of the designated groups in line with the employment equity plan and targets of NACOSA.  We also encourage people with disabilities to apply. NACOSA is guided by the principles of Employment Equity. Candidates with disabilities are encouraged to apply and an indication in this regard will be appreciated 

In the event that you do not hear from us after 2 weeks of the closing date, please consider your application unsuccessful. NACOSA reserves the right to amend and/or withdraw adverts at any time without notification. NACOSA respects the privacy of its stakeholders and will treat all personal information provided in line with our recruitment policy and in accordance with the Protection of Personal Information Act. 

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All the best with your applications

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