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Trainee Store Manager – Kanyamazane, MP, South Africa
Cashier – Johannesburg, GP, South Africa
PIC Perpetual Inventory Controller – Makhanda, EC, South Africa
End Controller – Makhanda, EC, South Africa
Cashier – Makhanda, EC, South Africa
General Assistant – Mahalapye, Central District, Botswana
General Assistant – Cofimvaba, EC, South Africa
General Assistant – Rustenburg, NW, South Africa
General Assistant – Mossel Bay, WC, South Africa
Cashier – Mossel Bay, WC, South Africa
Cashier – Serowe, Central District, Botswana
General Assistant – Roodepoort, GP, South Africa
Cashier – Roodepoort, GP, South Africa
Assistant Manager – Komani, EC, South Africa
General Assistant – Mkhondo, MP, South Africa
General Assistant – Cape Town, WC, South Africa
General Assistant – Soshanguve, GP, South Africa
Cashier – Mmabatho, NW, South Africa
General Assistant – Pretoria, GP, South Africa
General Assistant – Tembisa, GP, South Africa
General Assistant – Akasia, GP, South Africa
Sales Coordinator – Pilane, Kgatleng District, Botswana
General Assistant – Soweto, GP, South Africa
General Assistant – Kanyamazane, MP, South Africa
Area Manager – Mthatha, EC, South Africa
Divisional Internal Auditor – Vryheid, KZN, South Africa
Training and Development Facilitator – Johannesburg South, GP, South Africa
COMPLIANCE OFFICER – Johannesburg South, GP, South Africa
Trainee Store Manager – Qonce, EC, South Africa
System Supervisor – Qonce, EC, South Africa
General Assistant – Cape Town, WC, South Africa
Sales Coordinator – Marapyane, MP, South Africa
Assistant Manager – Klerksdorp, NW, South Africa

Click on the link at the end of the posts and all the best with your applications.

Trainee Store Manager

About the job Trainee Store Manager

Description

Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy

Requirement

· Grade 12 with at least 2 (two) years retail management experience

· Valid Drivers license

· Valid ID or valid work permit (local)

· Must have strong accounting skills

· Must be able to work under pressure

· Must be computer literate (Basic computer literacy)

· Must have strong leadership skills

· Must have strong administrative skills

· Must have own transport and cell phone

· Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation

· Must have strong Human Resources skills

Strategic Management

· Assist the Store Manager to develop, implement and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Divisional Manager and Operations Manager from time to time

Grow and Protect Market Share

· Assist the Store Manager to achieve growth in markets share in your Store as defined in the strategy plan

· Assist the Store Manager to achieve sales budgets and growth objectives by Category

· Assist the Store Manager to promote customer loyalty programmes (e.g. VIC, charge cards, etc)

· Assist the Store Manager to manage the distribution of advertising material to ensure maximum efficiency

· Assist the Store Manager to develop action plans proactively to protect your market where you trade when competitors enter the market

Customer Service

· Assist the Store Manager with implementing and monitoring the Customer Service strategy

· Assist the Store Manager to maintain Customer Audits above 95%

· Assist the Store Manager with a reliable, prompt Customer Delivery Service

· Assist the Store Manager to grow and maintain VIC client base

· Assist the Store Manager to achieve Transaction budgets

· Assist the Store Manager to recommend Range improvements to suite the market

· Assist the Store Manager to take action on Customer Surveys (implement action plans when required Asset Control: Stock

· Assist the Store Manager to manage and control shrinkage within the Store

· Assist the Store Manager to manage the PIC process

· Assist the Store Manager to manage Wall to wall Stock take

· Assist the Store Manager to manage and control stock movement inside the store

· End Control

· IBTs

· Customer Returns

· Receiving

· Assist the Store Manager to manage Damage, Obsolete and Slow moving stock items

· Assist the Store Manager to analyze security requirements and implement changes.

· Assist the Store Manager to manage and maintain physical measures

Asset Control: Cash

· Assist the Store Manager to manage Debtors and RD Cheques within the Store

· Assist the Store Manager to manage Petty Cash

· Assist the Store Manager to manage daily Banking

· Assist the Store Manager to manage Shorts and overs

· Assist the Store Manager to manage Cheques and Credit Cards

Asset Control: Fixed Assets

· Assist the Store Manager to maintenance and protection of racking and displays

· Assist the Store Manager to maintenance and protection of signage (internal & external)

· Assist the Store Manager to maintenance of forklift and generator

· Assist the Store Manager to maintenance and protection of IT Equipment and Telephone systems

· Assist the Store Manager to maintenance and protection of the Safe

Human Resource Management

· Assist the Store Manager to recruit and Induct all Employees

· Assist the Store Manager to ensure Training & Development are in place for the Store

· Assist the Store Manager to ensure Succession Planning & Career pathing is in place within the Store

· Assist the Store Manager to manage manpower requirements in line with the Division and Store strategy and Company benchmarks

· Assist the Store Manager to ensure open communication/relations (CARE Meetings, CB Mail) with the Store Employee Committee

· Assist the Store Manager to manage Employee Relations

Store Safety (OHSA) Standards

· Assist the Store Manager to manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:

· Ensure Checklists complete

· Appointment of Safety Reps as per OHSA Act

· Report Incidents

· Assist the Store Manager to make immediate action on any non-compliance once identified

· Assist the Store Manager to record all incidents

Store Trading Standards

· Assist the Store Manager to maintain Housekeeping standards

· Assist the Store Manager to manage Merchandising standards

· Assist the Store Manager to implement and maintain the correct Planograms

· Assist the Store Manager to maintain Yard and Parking Areas

Profitability

· Assist the Store Manager to achieve operating income budget

· Assist the Store Manager to manage the Store according to the Financial Model, benchmarks and budgets

CB Way

· Assist the Store Manager to achieve the Audit Benchmark – Monitor adherence of Company standard compliance in Store (Internal Audit Results)

· Assist the Store Manager to implement and maintain controls and disciplines

· Assist the Store Manager to implement Corrective Action Plans where necessary

Cashier – Johannesburg, GP, South Africa

About the job Cashier

Description

Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring Customer satisfaction. Ensure that no goods / stock pass through the Point of Sale (POS) without it being paid for.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must have strong administration skills

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Cash Handling

· Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)

· Ensure goods are correctly identified and captured on the Point-of-Sale Terminal.

· Capture the correct payment type received from Customers on the Point-of-Sale Terminal

· Ensure you always have sufficient change

· Ensure Pickups are done accurately and within the set parameters

· Ensure Cash ups are done accurately at the end of your shift

· Ensure all your daily takings have been dropped into the Drop Safe / vault

· Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.

Administration

· Sign, compile and file all related documentation relating to the Cashiers function

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Customer Service

· Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customers goods

· Direct Customers to relevant person who can assist him / her

· Ensure that you comply with the companys dress code

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., ensure Customer and staff safety) within area of responsibility

· Report any discrepancies to the Store Manager

Security Awareness

· Security (e.g., ensure system password control at till point are adhere to)

· Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements

PIC Perpetual Inventory Controller – Makhanda, EC, South Africa

About the job PIC Perpetual Inventory Controller

Job Description:

Perform physical cycle stock counts and verify to system stock on hand. Reconcile and investigate cause for discrepancies and capture variances identified. Identify and report on damaged stock, incorrect pricing, SKUs.

Requirements:

Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years related experience
Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
Must be literate
Must have strong numeric skills
Must be accurate and able to work under pressure
Must have basic computer skills
Must be willing to work shifts, weekends and Public Holidays.

Benefits

Cashbuild is South Africas largest retailer of building materials and offers excellent equal opportunity career prospects for the individual in a fast-moving consumer goods environment. Cashbuild offers competitive remuneration and fantastic personal and career advancement in a dynamic growth industry.

End Controller – Makhanda, EC, South Africa

About the job End Controller

Description

Ensure relevant documentation for all transactions is checked and recorded when stock and / or fixed assets leave the Store or when Customers return stock.

Requirements

· Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Must be literate

· Must have strong numeric skills

· Proven attention to detail

· Must be able to work under pressure

· Must be willing to work shifts, weekends and Public Holidays

Security

· Ensure no goods leave Cashbuild stores without the relevant documentation

· Completed correct and full

· Correct date, time, sequence and signature on document has been captured

· Ensure all Customer returns are correctly recorded in the End Controller book and authorised

· Ensure back up employee available for area of responsibility with shift changes, lunch and tea breaks

· Sign the End Control keys IN / OUT daily

· All exit / entry doors must be closed if not in use

· To ensure that loading and off-loading shutter doors are closed at all times where not in use

· Report all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its Customers to Management

· Conduct random searches on Employees when they leave the Store

Customer Service

· Offer fast, friendly and efficient service to all Cashbuild Customers when checking in and out Customers goods

· Direct Customers to relevant person who can assist him / her.

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Cashier – Makhanda, EC, South Africa

About the job Cashier

Description

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must have strong administration skills

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Cash Handling

· Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)

· Ensure goods are correctly identified and captured on the Point-of-Sale Terminal.

· Capture the correct payment type received from Customers on the Point-of-Sale Terminal

· Ensure you always have sufficient change

· Ensure Pickups are done accurately and within the set parameters

· Ensure Cash ups are done accurately at the end of your shift

· Ensure all your daily takings have been dropped into the Drop Safe / vault

· Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.

Administration

· Sign, compile and file all related documentation relating to the Cashiers function

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Customer Service

· Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customers goods

· Direct Customers to relevant person who can assist him / her

· Ensure that you comply with the companys dress code

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., ensure Customer and staff safety) within area of responsibility

· Report any discrepancies to the Store Manager

Security Awareness

· Security (e.g., ensure system password control at till point are adhere to)

· Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements

General Assistant – Mahalapye, Central District, Botswana

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Customer Service

· Acknowledge all Customers and determine their needs

· Advise Customers correctly on product

· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

· Advise Customers on the additional services provided:

· Delivery service / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

· Must be certified in Product Knowledge

· Must be available in aisle of responsibility

Housekeeping

· Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

· Correct shelf price labelling within area of responsibility.

· Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

· Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

· Report any discrepancies to the Store Manager

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

· Identify any gaps in the displays, investigate causes and report any concerns to management

· Be aware of suspicious behaviours or people and report any suspicions to management

· No product to be loaded for a Customer without proof of purchase or required documentation

General Assistant – Cofimvaba, EC, South Africa

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Customer Service

· Acknowledge all Customers and determine their needs

· Advise Customers correctly on product

· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

· Advise Customers on the additional services provided:

· Delivery service / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

· Must be certified in Product Knowledge

· Must be available in aisle of responsibility

Housekeeping

· Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

· Correct shelf price labelling within area of responsibility.

· Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

· Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

· Report any discrepancies to the Store Manager

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

· Identify any gaps in the displays, investigate causes and report any concerns to management

· Be aware of suspicious behaviours or people and report any suspicions to management

· No product to be loaded for a Customer without proof of purchase or required documentation

General Assistant – Rustenburg, NW, South Africa

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Customer Service

· Acknowledge all Customers and determine their needs

· Advise Customers correctly on product

· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

· Advise Customers on the additional services provided:

· Delivery service / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

· Must be certified in Product Knowledge

· Must be available in aisle of responsibility

Housekeeping

· Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

· Correct shelf price labelling within area of responsibility.

· Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

· Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

· Report any discrepancies to the Store Manager

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

· Identify any gaps in the displays, investigate causes and report any concerns to management

· Be aware of suspicious behaviours or people and report any suspicions to management

· No product to be loaded for a Customer without proof of purchase or required documentation

General Assistant – Mossel Bay, WC, South Africa

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Customer Service

· Acknowledge all Customers and determine their needs

· Advise Customers correctly on product

· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

· Advise Customers on the additional services provided:

· Delivery service / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

· Must be certified in Product Knowledge

· Must be available in aisle of responsibility

Housekeeping

· Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

· Correct shelf price labelling within area of responsibility.

· Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

· Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

· Report any discrepancies to the Store Manager

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

· Identify any gaps in the displays, investigate causes and report any concerns to management

· Be aware of suspicious behaviours or people and report any suspicions to management

· No product to be loaded for a Customer without proof of purchase or required documentation

Cashier – Mossel Bay, WC, South Africa

About the job Cashier

Description

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must have strong administration skills

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Cash Handling

· Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)

· Ensure goods are correctly identified and captured on the Point-of-Sale Terminal.

· Capture the correct payment type received from Customers on the Point-of-Sale Terminal

· Ensure you always have sufficient change

· Ensure Pickups are done accurately and within the set parameters

· Ensure Cash ups are done accurately at the end of your shift

· Ensure all your daily takings have been dropped into the Drop Safe / vault

· Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.

Administration

· Sign, compile and file all related documentation relating to the Cashiers function

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Customer Service

· Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customer’s goods

· Direct Customers to relevant person who can assist him / her

· Ensure that you comply with the company’s dress code

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., ensure Customer and staff safety) within area of responsibility

· Report any discrepancies to the Store Manager

Security Awareness

· Security (e.g., ensure system password control at till point are adhere to)

· Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements

Cashier – Serowe, Central District, Botswana

About the job Cashier

Description

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must have strong administration skills

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Cash Handling

· Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)

· Ensure goods are correctly identified and captured on the Point-of-Sale Terminal.

· Capture the correct payment type received from Customers on the Point-of-Sale Terminal

· Ensure you always have sufficient change

· Ensure Pickups are done accurately and within the set parameters

· Ensure Cash ups are done accurately at the end of your shift

· Ensure all your daily takings have been dropped into the Drop Safe / vault

· Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.

Administration

· Sign, compile and file all related documentation relating to the Cashiers function

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Customer Service

· Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customer’s goods

· Direct Customers to relevant person who can assist him / her

· Ensure that you comply with the company’s dress code

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., ensure Customer and staff safety) within area of responsibility

· Report any discrepancies to the Store Manager

Security Awareness

· Security (e.g., ensure system password control at till point are adhere to)

· Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements

General Assistant – Roodepoort, GP, South Africa

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Customer Service

· Acknowledge all Customers and determine their needs

· Advise Customers correctly on product

· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

· Advise Customers on the additional services provided:

· Delivery service / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

· Must be certified in Product Knowledge

· Must be available in aisle of responsibility

Housekeeping

· Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

· Correct shelf price labelling within area of responsibility.

· Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

· Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

· Report any discrepancies to the Store Manager

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

· Identify any gaps in the displays, investigate causes and report any concerns to management

· Be aware of suspicious behaviours or people and report any suspicions to management

· No product to be loaded for a Customer without proof of purchase or required documentation

Cashier – Roodepoort, GP, South Africa

About the job Cashier

Description

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must have strong administration skills

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Cash Handling

· Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)

· Ensure goods are correctly identified and captured on the Point-of-Sale Terminal.

· Capture the correct payment type received from Customers on the Point-of-Sale Terminal

· Ensure you always have sufficient change

· Ensure Pickups are done accurately and within the set parameters

· Ensure Cash ups are done accurately at the end of your shift

· Ensure all your daily takings have been dropped into the Drop Safe / vault

· Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.

Administration

· Sign, compile and file all related documentation relating to the Cashiers function

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Customer Service

· Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customer’s goods

· Direct Customers to relevant person who can assist him / her

· Ensure that you comply with the company’s dress code

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., ensure Customer and staff safety) within area of responsibility

· Report any discrepancies to the Store Manager

Security Awareness

· Security (e.g., ensure system password control at till point are adhere to)

· Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements

Assistant Manager – Komani, EC, South Africa

About the job Assistant Manager

Description

Protect and grow profitable market share within a Store in accordance with the Store, Division and Company strategy

Requirement

· Grade 12 with at least 2 (two) years retail management experience

· Valid Driver’s license

· Valid ID or valid work permit (local)

· Must have strong accounting skills

· Must be able to work under pressure

· Must be computer literate (Basic computer literacy)

· Must have strong leadership skills

· Must have strong administrative skills

· Must have own transport and cell phone

· Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation

· Must have strong Human Resources skills

Job Description

Strategic Management

Grow and Protect Market Share

· Assist the Store Manager to achieve growth in markets share in your Store as defined in the strategy plan

· Assist the Store Manager to achieve sales budgets and growth objectives by Category

· Assist the Store Manager to promote customer loyalty programmes (e.g., VIC, charge cards, etc)

· Assist the Store Manager to manage the distribution of advertising material to ensure maximum efficiency

· Assist the Store Manager to develop action plans proactively to protect your market where you trade when competitors enter the market

Customer Service

· Assist the Store Manager with implementing and monitoring the Customer Service strategy

· Assist the Store Manager to maintain Customer Audits above 95%

· Assist the Store Manager with a reliable, prompt Customer Delivery Service

· Assist the Store Manager to grow and maintain VIC client base

· Assist the Store Manager to achieve Transaction budgets

· Assist the Store Manager to recommend Range improvements to suite the market

Assist the Store Manager to take action on Customer Surveys (implement action plans when required Asset Control: Stock

· Assist the Store Manager to manage and control shrinkage within the Store

· Assist the Store Manager to manage the PIC process

· Assist the Store Manager to manage Wall to wall Stock take

· Assist the Store Manager to manage and control stock movement inside the store

· End Control

· IBT’s

· Customer Returns

· Receiving

· Assist the Store Manager to manage Damage, Obsolete and Slow-moving stock items

· Assist the Store Manager to analyse security requirements and implement changes.

· Assist the Store Manager to manage and maintain physical measures

Asset Control: Cash

· Assist the Store Manager to manage Debtors and RD Cheques within the Store

· Assist the Store Manager to manage Petty Cash

· Assist the Store Manager to manage daily Banking

· Assist the Store Manager to manage Shorts and overs

· Assist the Store Manager to manage Cheques and Credit Cards

Asset Control: Fixed Assets

· Assist the Store Manager to maintenance and protection of racking and displays

· Assist the Store Manager to maintenance and protection of signage (internal & external)

· Assist the Store Manager to maintenance of forklift and generator

· Assist the Store Manager to maintenance and protection of IT Equipment and Telephone systems

· Assist the Store Manager to maintenance and protection of the Safe

Human Resource Management

· Assist the Store Manager to recruit and Induct all Employees

· Assist the Store Manager to ensure Training & Development are in place for the Store

· Assist the Store Manager to ensure Succession Planning & Career pathing is in place within the Store

· Assist the Store Manager to manage manpower requirements in line with the Division and Store strategy and Company benchmarks

· Assist the Store Manager to ensure open communication/relations (CARE Meetings, CB Mail) with the Store Employee Committee

· Assist the Store Manager to manage Employee Relations

Store Safety (OHSA) Standards

· Assist the Store Manager to manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:

· Ensure Checklists complete

· Appointment of Safety Reps as per OHSA Act

· Report Incidents

· Assist the Store Manager to make immediate action on any non-compliance once identified

· Assist the Store Manager to record all incidents

Store Trading Standards

· Assist the Store Manager to maintain Housekeeping standards

· Assist the Store Manager to manage Merchandising standards

· Assist the Store Manager to implement and maintain the correct Planograms

· Assist the Store Manager to maintain Yard and Parking Areas

Profitability

· Assist the Store Manager to achieve operating income budget

· Assist the Store Manager to manage the Store according to the Financial Model, benchmarks, and budgets

CB Way

· Assist the Store Manager to achieve the Audit Benchmark – Monitor adherence of Company standard compliance in Store (Internal Audit Results)

· Assist the Store Manager to implement and maintain controls and disciplines

· Assist the Store Manager to implement Corrective Action Plans where necessary

General Assistant – Mkhondo, MP, South Africa

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Customer Service

· Acknowledge all Customers and determine their needs

· Advise Customers correctly on product

· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

· Advise Customers on the additional services provided:

· Delivery service / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

· Must be certified in Product Knowledge

· Must be available in aisle of responsibility

Housekeeping

· Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

· Correct shelf price labelling within area of responsibility.

· Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

· Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

· Report any discrepancies to the Store Manager

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

· Identify any gaps in the displays, investigate causes and report any concerns to management

· Be aware of suspicious behaviours or people and report any suspicions to management

· No product to be loaded for a Customer without proof of purchase or required documentation

General Assistant – Cape Town, WC, South Africa

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Customer Service

· Acknowledge all Customers and determine their needs

· Advise Customers correctly on product

· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

· Advise Customers on the additional services provided:

· Delivery service / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

· Must be certified in Product Knowledge

· Must be available in aisle of responsibility

Housekeeping

· Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

· Correct shelf price labelling within area of responsibility.

· Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

· Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

· Report any discrepancies to the Store Manager

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

· Identify any gaps in the displays, investigate causes and report any concerns to management

· Be aware of suspicious behaviours or people and report any suspicions to management

· No product to be loaded for a Customer without proof of purchase or required documentation

General Assistant – Soshanguve, GP, South Africa

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Customer Service

· Acknowledge all Customers and determine their needs

· Advise Customers correctly on product

· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

· Advise Customers on the additional services provided:

· Delivery service / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

· Must be certified in Product Knowledge

· Must be available in aisle of responsibility

Housekeeping

· Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

· Correct shelf price labelling within area of responsibility.

· Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

· Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

· Report any discrepancies to the Store Manager

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

· Identify any gaps in the displays, investigate causes and report any concerns to management

· Be aware of suspicious behaviours or people and report any suspicions to management

· No product to be loaded for a Customer without proof of purchase or required documentation

Cashier – Mmabatho, NW, South Africa

About the job Cashier

Description

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must have strong administration skills

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Cash Handling

· Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)

· Ensure goods are correctly identified and captured on the Point-of-Sale Terminal.

· Capture the correct payment type received from Customers on the Point-of-Sale Terminal

· Ensure you always have sufficient change

· Ensure Pickups are done accurately and within the set parameters

· Ensure Cash ups are done accurately at the end of your shift

· Ensure all your daily takings have been dropped into the Drop Safe / vault

· Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.

Administration

· Sign, compile and file all related documentation relating to the Cashiers function

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Customer Service

· Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customer’s goods

· Direct Customers to relevant person who can assist him / her

· Ensure that you comply with the company’s dress code

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., ensure Customer and staff safety) within area of responsibility

· Report any discrepancies to the Store Manager

Security Awareness

· Security (e.g., ensure system password control at till point are adhere to)

· Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements

General Assistant – Pretoria, GP, South Africa

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Customer Service

· Acknowledge all Customers and determine their needs

· Advise Customers correctly on product

· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

· Advise Customers on the additional services provided:

· Delivery service / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

· Must be certified in Product Knowledge

· Must be available in aisle of responsibility

Housekeeping

· Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

· Correct shelf price labelling within area of responsibility.

· Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

· Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

· Report any discrepancies to the Store Manager

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

· Identify any gaps in the displays, investigate causes and report any concerns to management

· Be aware of suspicious behaviours or people and report any suspicions to management

· No product to be loaded for a Customer without proof of purchase or required documentation

General Assistant – Tembisa, GP, South Africa

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Customer Service

· Acknowledge all Customers and determine their needs

· Advise Customers correctly on product

· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

· Advise Customers on the additional services provided:

· Delivery service / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

· Must be certified in Product Knowledge

· Must be available in aisle of responsibility

Housekeeping

· Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

· Correct shelf price labelling within area of responsibility.

· Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

· Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

· Report any discrepancies to the Store Manager

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

· Identify any gaps in the displays, investigate causes and report any concerns to management

· Be aware of suspicious behaviours or people and report any suspicions to management

· No product to be loaded for a Customer without proof of purchase or required documentation

General Assistant – Akasia, GP, South Africa

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Customer Service

· Acknowledge all Customers and determine their needs

· Advise Customers correctly on product

· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

· Advise Customers on the additional services provided:

· Delivery service / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

· Must be certified in Product Knowledge

· Must be available in aisle of responsibility

Housekeeping

· Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

· Correct shelf price labelling within area of responsibility.

· Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

· Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

· Report any discrepancies to the Store Manager

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

· Identify any gaps in the displays, investigate causes and report any concerns to management

· Be aware of suspicious behaviours or people and report any suspicions to management

· No product to be loaded for a Customer without proof of purchase or required documentation

Sales Coordinator – Pilane, Kgatleng District, Botswana

About the job Sales Coordinator

Job Description:

Grow sales through constant Customer interaction; costing of building plans and issuing Customers with accurate quotations. Ensuring that all housekeeping and merchandising standards are maintained at all times. Ensuring a cost effective and efficient delivery service.

Requirements:

Grade 12 plus 5 (five) years related experience or a minimum of 10 (ten) years’ work related experience

Plan reading experience would be advantageous

Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.

Above average numeric skills

Proven ability to provide exceptional Customer Service

Proven ability to work under pressure

Must be computer literate

Proven strong organising, planning and delegation skills

Customer Service

– Effective Customer Service Desk Management

– Record, follow up and resolve Customer Complaints

– To ensure an efficient Customer Service at all times (all Customers are attended to)

– Telephone etiquette (to ensure that all calls are answered within the required time)

Store Standards

– Effective management of the Ready for Business Checklists and – – processes with regards to area of responsibility and those of the –

– General Assistant, Sales Advisors and Forklift Drivers.

– Price changes to be implemented in line with advertised prices.

– Implementation of planograms

People Management

– Ensure that all General Assistants, Sales Advisors and Forklift Drivers are present and available in their area of responsibility in order to assist Customers and perform all their responsibilities

– Ensure General Assistants, Sales Advisors and Forklift Drivers have a trained backup available.

– Ensure General Assistants, Sales Advisors and forklift Drivers execute their daily duties (Ready for Business and Beyond my Control)

Safety (OHSA) Requirements

– Ensure that safety standards are adhered to

– Ensure Employees under control of Sales Coordinator wear correct protective clothing and safe use of equipment.

Security Awareness

– Be aware of any suspicious people and / or activities in and outside the Store.

– Password security

General Assistant – Soweto, GP, South Africa

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Customer Service

· Acknowledge all Customers and determine their needs

· Advise Customers correctly on product

· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

· Advise Customers on the additional services provided:

· Delivery service / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

· Must be certified in Product Knowledge

· Must be available in aisle of responsibility

Housekeeping

· Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

· Correct shelf price labelling within area of responsibility.

· Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

· Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

· Report any discrepancies to the Store Manager

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

· Identify any gaps in the displays, investigate causes and report any concerns to management

· Be aware of suspicious behaviours or people and report any suspicions to management

· No product to be loaded for a Customer without proof of purchase or required documentation

General Assistant – Kanyamazane, MP, South Africa

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Customer Service

· Acknowledge all Customers and determine their needs

· Advise Customers correctly on product

· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

· Advise Customers on the additional services provided:

· Delivery service / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

· Must be certified in Product Knowledge

· Must be available in aisle of responsibility

Housekeeping

· Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

· Correct shelf price labelling within area of responsibility.

· Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

· Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

· Report any discrepancies to the Store Manager

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

· Identify any gaps in the displays, investigate causes and report any concerns to management

· Be aware of suspicious behaviours or people and report any suspicions to management

· No product to be loaded for a Customer without proof of purchase or required documentation

Area Manager – Mthatha, EC, South Africa

About the job Area Manager

Description:

Protect and grow market share and profitably within a division in accordance to the Division and Company strategy.

Minimum Requirement:

Grade 12 with at least 5 (five) years retail management experience
Valid Drivers license and must be able and willing to travel extensively
Valid ID or valid work permit (local)
Must have strong accounting skills
Must be able to work under pressure
Must be computer literate
Must have strong leadership skills
Must have strong administrative skills
Must have own transport and cell phone
Must have sound knowledge of OHSA

Must have strong Human Resource skills
Strategic Management
- Develop, implement and manage a strategy plan for the Division by Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Board of Directors from time to time
Grow and Protect Market Share
- Grow transactions, sales and market share in existing Stores as defined in the strategy plan
- Achieve sales budgets and growth objectives by Category
- Open up new Stores in line with the Division and Company strategic plan
- Manage the promoting of the customer loyalty programmes (e.g. VIC, charge cards, etc)
- Manage the advertising campaign within Division (Distribution, Budgets etc.)
- Implementing of the Customer Service strategy
- Relocate or refurbish old Stores
- Develop action plans to protect the markets where competitors are entering the markets.
Customer Service
- Implementing and monitoring the Customer Service strategy
- Maintain Customer Audits above 95%
- Reliable, prompt Customer Delivery Service
- Grow and maintain VIC client base
- Achieve Transaction budgets
- Recommend Range improvements to suite the market
- Take action on Customer Surveys (implement action plans when required)
Asset Control
- Manage and control shrinkage within the Division by Store
- Protect Assets (Cash, Stock and Fixed)
- Managing Debtors and RD cheques within the Division by Store
- Analyze security requirements and recommend changes. Implement and maintain physical measures
Business Trade Licenses
- Ensure that the all Trade Licenses are up to date and renewed timeously, where applicable
Open New Stores
- Ensure stores open according to program
- Ensure Work to be carried out is according to set specifications
- Ensure stores open within budget
- Reporting of progress on site
- Creation of project plans
- Minimum store audit achieved
- Ensure all orders placed according to project plan
- Ensure orders placed according to budget
- Ensure payments to suppliers and contractors coordinated
- Sourcing of new sub-contractors and suppliers
- Record of sub-contractors and suppliers used
- Ensure range sheets received according to project plan
- Ensure store layout according to standard specifications
- Ensure planogram file distributed to stores according to project plan
- Obtain sign off of store layout from Operations Director
Refurbish relocate existing stores
- Ensure stores are refurbished according to program
- Ensure Work to be carried out is according to set specifications
- Ensure stores open within budget
- Reporting of progress on site
- Creation of project plans
- Minimum store audit achieved
- Ensure all orders placed according to project plan
- Ensure orders placed according to budget
- Ensure payments to suppliers and contractors coordinated
- Sourcing of new sub-contractors and suppliers
- Record of sub-contractors and suppliers used
- Ensure range sheets received according to project plan
- Ensure store layout according to standard specifications
- Ensure planogram file distributed to stores according to project plan
- Obtain sign off of store layout from Operations Director
Human Resource Management
- Recruit and train Store Management and employees in line with the Company and Division strategy
- Ensure sign-off of all Key positions in area of responsibility
- Manage manpower requirements in line with the Company and Division strategy
- Ensure Succession Planning & Career pathing is in place within the division by store
- Ensure open communication/relations with the Store Employee Committee, staff and Management.
- Manage OHSA
- Ensure training & Development is in place for the Division by store.
- Manage Employee Relations within the Division
Maintaining Store Standards
- Do Store visits and note actions to be taken by Store Management
- Ensure Store Business plans are implemented and updated
- Do a DMs Checklist per Store quarterly
- Implement Action Plans (PIPs) where necessary
- Monitor adherence of Company standard compliance in Division
- Maintain Housekeeping standards
- Maintain Merchandising standards
- Authorise Delivery Service Contracts
- Ensure stores are ready for business
Stock Management
- Ensure that Damage stock is cleared weekly as per policy
- Implement Obsolete stock action plans to clear stock
- Manage the Slow moving lines by Store and Division
Store Safety (OHSA) Standards

· Manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:
- Ensure Checklists complete
- Appointment of Safety Reps as per OHSA Act
- Report Incidents
- Record all incidents
Communication
- Ensure that all the Company initiatives are communicated, implemented and maintained
- Manage & maintain SLAs with regards to Communication between Divisional Managers, Store Managers and Support Office
Profitability
- Achieve operating income budgets for the Division per Store
- Manage the Store and Division to the Financial Model and benchmarks
Insurance Claims Administration

Liaison with broker and underwriter on the claim particulars and validity of the claim
Submission of quantum documentation to the broker
Managing of claim settlement and recovery process
Preparation of monthly insurance report for department

Budgets

Review and preparation of budgetary information
Maintenance of budget within division

CB Way
- Achieve minimum Audit Benchmark
- Implement and maintain controls and disciplines

Divisional Internal Auditor – Vryheid, KZN, South Africa

About the job Divisional Internal Auditor

Description:

Provide internal audit service delivery at store / divisional level with primary focus placed on providing assurance to management regarding compliance to policies, procedures and guidelines

Requirement:

NQF level 6 (six) Internal Audit diploma and 4 (four) years internal audit work related experience
Knowledge of IIA standards
General working knowledge of key processes that are critical to the business such as accounting, finance, procurement and inventory
Ability and willingness to travel extensively
CIA qualification and prior experience in the retail industry will be beneficial
Knowledge and experience with the use of internal audit software (BarnOwl skills and experience will be beneficial)

Compliance reviews

Perform the following types of audits at store level which comprises of detailed testing of adherence to company policies and procedures.

Compliance audits

Roaming audits

Store opening audits

Store closure audits

Follow-up reviews

Perform follow-up review audits to determine the extent of corrective action.

Technical / professional / special projects (as and when required)

Improvement of audit programs

Creation of new audit programs for new focus areas

Review of company policies and procedures

Participation in special investigations and or adhoc assignments (as and when required)

Forensic / tip-off / management request

Investigation of high risk areas identified through CAATs

Stock take reviews

Competencies

Description

Concern for excellence

Work within a team/ individually to meet standards set by others;

Check own work for order, accuracy, quality;
Work towards a standard of excellence for self and others within framework of existing structure and time boundaries;

Work to improve quality and efficiency of existing systems.

Decision making

Make decisions within a strictly supervised & structured environment;
Make decisions within the framework of work standards & procedures;
Make decisions that impact 1 day to 1 week;
Make decisions where immediate and physical consequences are observable on self & others in direct work environment.

Planning

Assist in establishing monthly/weekly operational plan;
Meet goals established by others;
Schedule activities necessary for operational work completion;
Plan according to lists of tasks or activities;
Plan within framework of workplace standards, and procedures;
Plan on day-to-day basis up to one month ahead;
Take into account physical workplace, tools, targets and individual safety.

Communication

Required to display effective communications skills in the work situation;

Recognise miscommunication between parties & deal with it effectively;
Consciously use direct, open, two-way communication in area of responsibility;
Assess the needs of audience in order to deliver appropriate message and content.

Persuasion

High levels of persuasiveness required;
Negotiate on regular basis with internal parties in organisation to ensure objective achievement;
Use multiple customised actions to influence with each one adapted to the specific audience;
Anticipate and prepare for reactions;
Apply appropriate negotiation & influencing techniques to build support for ideas and achieve buy-in;
Has work knowledge of influencing/negotiation methods with experience utilising them.

Assertiveness

High levels of assertiveness required as part of work;
Regularly drive others towards adherence to stringent deadlines/ objectives;
Make a positive personal impact that is clear and succinct for the audience.

Problem-solving

Use info available in own department and work environment;
Trends limited to concrete results and consequences;
Solve problems having impact 1 6 months;
Analyse basic patterns & relationships among a few parts of problem/situation;
Observe discrepancies, trends, and interrelations in data or in operational environment;
See similarities between current situations & things that have happened before;

Find solutions to problems in operational environment, team, cost, production targets, equipment, and physical safety issues.

Compliance reviews

Perform the following types of audits at store level which comprises of detailed testing of adherence to company policies and procedures.

Compliance audits

Roaming audits

Store opening audits

Store closure audits

Follow-up reviews

Perform follow-up review audits to determine the extent of corrective action.

Technical / professional / special projects (as and when required)

Improvement of audit programs

Creation of new audit programs for new focus areas

Review of company policies and procedures

Participation in special investigations and or adhoc assignments (as and when required)

Forensic / tip-off / management request

Investigation of high risk areas identified through CAATs

Stock take reviews

Competencies

Description

Concern for excellence

Work within a team/ individually to meet standards set by others;
Check own work for order, accuracy, quality;

Work towards a standard of excellence for self and others within framework of existing structure and time boundaries;

Work to improve quality and efficiency of existing systems.

Decision making

Make decisions within a strictly supervised & structured environment;
Make decisions within the framework of work standards & procedures;
Make decisions that impact 1 day to 1 week;
Make decisions where immediate and physical consequences are observable on self & others in direct work environment.

Planning

Assist in establishing monthly/weekly operational plan;
Meet goals established by others;
Schedule activities necessary for operational work completion;
Plan according to lists of tasks or activities;
Plan within framework of workplace standards, and procedures;
Plan on day-to-day basis up to one month ahead;
Take into account physical workplace, tools, targets and individual safety.

Communication

Required to display effective communications skills in the work situation;

Recognise miscommunication between parties & deal with it effectively;
Consciously use direct, open, two-way communication in area of responsibility;
Assess the needs of audience in order to deliver appropriate message and content.

Persuasion

High levels of persuasiveness required;
Negotiate on regular basis with internal parties in organisation to ensure objective achievement;
Use multiple customised actions to influence with each one adapted to the specific audience;
Anticipate and prepare for reactions;
Apply appropriate negotiation & influencing techniques to build support for ideas and achieve buy-in;
Has work knowledge of influencing/negotiation methods with experience utilising them.

Assertiveness

High levels of assertiveness required as part of work;
Regularly drive others towards adherence to stringent deadlines/ objectives;
Make a positive personal impact that is clear and succinct for the audience.

Problem-solving

Use info available in own department and work environment;
Trends limited to concrete results and consequences;
Solve problems having impact 1 6 months;
Analyse basic patterns & relationships among a few parts of problem/situation;
Observe discrepancies, trends, and interrelations in data or in operational environment;
See similarities between current situations & things that have happened before;

Find solutions to problems in operational environment, team, cost, production targets, equipment, and physical safety issues.

Training and Development Facilitator – Johannesburg South, GP, South Africa

About the job Training and Development Facilitator

Requirements:

Relevant Human Resource Diploma/Degree.
Minimum 2-3 years experience in Wholesale and Retail.
Or 5 years related experience.
Experience in delivering and administering skills programmes
Working knowledge of training methodologies
Ability to handle pressure
Qualified facilitator will be advantageous
Working knowledge of MS Office, (Word, Excel and Power point)

Key Performance Area

Description

Facilitation

Conduct relevant Learnerships skills programs and short courses as per the operations training calendar

Portfolios of evidence

Ensure portfolios of evidence are correctly and timeously completed by delegates and assessed within specified time lines
Conduct follow up visits with delegates after the classroom training to ensure principles taught in the classroom can be applied practically

Certification

Ensure all delegates receive their certificates once received from the SETA or internally

Administration

Ensure all required documentation relating to the facilitation of a programme is submitted to Support Office
Draft and submit monthly report on training conducted and make any recommendations if required

Course design

Design training programme material in line with the required outcome as and when required.

Competencies

Description

Drive for results

Achieves set targets and completes work accurately and at the required standard.
Delivers best practice quality/ standards as established in the company.
Makes an effort to follow through on commitments

Solve Problems

Identifies problems and seeks root cause.
Resolves problems and escalates issues accordingly.
using relevant information available in own department and operational work environment to resolve problems

Make Decisions

Makes decisions within framework of company policies and within set timelines.
Makes decisions giving due consideration to consequences of the decision made in area of responsibility.
Implements decisions made in line with agreed processes and policies

Plan

Plans within framework of operationally/department policies and procedures

Handle Pressure

Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures.
Remains focused and rational by not showing frustration or anger when resisted and displays self-confidence when dealing with difficult situations.
Calms others who are expressing frustration or anger “

Influence

Persuades, convinces and influence others towards point of view as leader of the department by being aware of self, others and context.
Displays appropriate, written presentation and oral communication aligned to audience requirements.
Projects credibility and confidence even when faced with obstacles.

Assert Authority

Gets ones point across with credibility and self-confidence ensuring adherence to policies despite work pressures experienced
Asserts self during interpersonal situations.
Maintains and projects confidence, even in adverse circumstances.
Makes a positive personal impact that is clear and concise for the audience.
Facilitates open, direct two-way communication.

Communicate

Assesses the needs of audience in order to deliver appropriate message and content.
Applies communication strategies to ensure inputs from role players are discussed and acted upon
Actively shares information and ideas, and encourages others to share their views and concerns.”

COMPLIANCE OFFICER – Johannesburg South, GP, South Africa

About the job COMPLIANCE OFFICER

Description:

To ensure legal compliance with laws, regulations, and rules relevant to the Cashbuild Group of companies in the territories within which the Group operates.

Requirements:

Relevant university degree (i.e., LLB, BCom etc.).
Up to date awareness / knowledge of the compliance universe
At least three years experience in legal compliance.
Practical experience in the application of compliance methodologies.
Proficient computer literacy (including working knowledge of MS Office) and with working knowledge and ability to learn and understand new systems.

Skills and competencies

Excellent skills to communicate confidently, professionally, and effectively with clients, staff, and management (verbal and or written).
Ability to work independently, confidently, proactively, use initiative,
be decisive/ assertive and be able to consistently perform well when under pressure.
Highly organised, efficient, and professional with a sense of urgency and good time management.
Ability to manage other senior management members to complete tasks required by the compliance area.
Detail and quality conscious accountable, responsible, and adaptable.
Problem solving.

Highly ethical

Legal compliance
- Review full suite of Cashbuild and P&L Hardware Way policies and ensure compliance with the relevant legislation for each policy.
- Perform regular reviews and oversight of all policies.
- Ongoing compliance monitoring.
- Co-ordinate implementation of shortcomings requiring remediation of company policies.
- Develop and maintain a compliance framework.
- Ensure legal risk universe is continually update-to-date.
- Monitor, report and advise on critical changes in laws and regulations.
- Support to the Company Secretary in the management of regulatory relationships and other such relevant parties.
- Produce reports as required.
- Research on various matters and fields of law as required.
- Structure, draft, and review contracts, reports and other legal documents from time to time.
- Prepare or conduct or facilitate ongoing employee awareness and training.

Trainee Store Manager – Qonce, EC, South Africa

About the job Trainee Store Manager

Description

Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy

Requirement

· Grade 12 with at least 2 (two) years retail management experience

· Valid Drivers license

· Valid ID or valid work permit (local)

· Must have strong accounting skills

· Must be able to work under pressure

· Must be computer literate (Basic computer literacy)

· Must have strong leadership skills

· Must have strong administrative skills

· Must have own transport and cell phone

· Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation

· Must have strong Human Resources skills

Strategic Management

Grow and Protect Market Share

· Assist the Store Manager to achieve growth in markets share in your Store as defined in the strategy plan

· Assist the Store Manager to achieve sales budgets and growth objectives by Category

· Assist the Store Manager to promote customer loyalty programmes (e.g. VIC, charge cards, etc)

· Assist the Store Manager to manage the distribution of advertising material to ensure maximum efficiency

· Assist the Store Manager to develop action plans proactively to protect your market where you trade when competitors enter the market

Customer Service

· Assist the Store Manager with implementing and monitoring the Customer Service strategy

· Assist the Store Manager to maintain Customer Audits above 95%

· Assist the Store Manager with a reliable, prompt Customer Delivery Service

· Assist the Store Manager to grow and maintain VIC client base

· Assist the Store Manager to achieve Transaction budgets

· Assist the Store Manager to recommend Range improvements to suite the market

· Assist the Store Manager to take action on Customer Surveys (implement action plans when required Asset Control: Stock

· Assist the Store Manager to manage and control shrinkage within the Store

· Assist the Store Manager to manage the PIC process

· Assist the Store Manager to manage Wall to wall Stock take

· Assist the Store Manager to manage and control stock movement inside the store

· End Control

· IBTs

· Customer Returns

· Receiving

· Assist the Store Manager to manage Damage, Obsolete and Slow moving stock items

· Assist the Store Manager to analyze security requirements and implement changes.

· Assist the Store Manager to manage and maintain physical measures

Asset Control: Cash

· Assist the Store Manager to manage Debtors and RD Cheques within the Store

· Assist the Store Manager to manage Petty Cash

· Assist the Store Manager to manage daily Banking

· Assist the Store Manager to manage Shorts and overs

· Assist the Store Manager to manage Cheques and Credit Cards

Asset Control: Fixed Assets

· Assist the Store Manager to maintenance and protection of racking and displays

· Assist the Store Manager to maintenance and protection of signage (internal & external)

· Assist the Store Manager to maintenance of forklift and generator

· Assist the Store Manager to maintenance and protection of IT Equipment and Telephone systems

· Assist the Store Manager to maintenance and protection of the Safe

Human Resource Management

· Assist the Store Manager to recruit and Induct all Employees

· Assist the Store Manager to ensure Training & Development are in place for the Store

· Assist the Store Manager to ensure Succession Planning & Career pathing is in place within the Store

· Assist the Store Manager to manage manpower requirements in line with the Division and Store strategy and Company benchmarks

· Assist the Store Manager to ensure open communication/relations (CARE Meetings, CB Mail) with the Store Employee Committee

· Assist the Store Manager to manage Employee Relations

Store Safety (OHSA) Standards

· Assist the Store Manager to manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:

· Ensure Checklists complete

· Appointment of Safety Reps as per OHSA Act

· Report Incidents

· Assist the Store Manager to make immediate action on any non-compliance once identified

· Assist the Store Manager to record all incidents

Store Trading Standards

· Assist the Store Manager to maintain Housekeeping standards

· Assist the Store Manager to manage Merchandising standards

· Assist the Store Manager to implement and maintain the correct Planograms

· Assist the Store Manager to maintain Yard and Parking Areas

Profitability

· Assist the Store Manager to achieve operating income budget

· Assist the Store Manager to manage the Store according to the Financial Model, benchmarks and budgets

CB Way

· Assist the Store Manager to achieve the Audit Benchmark – Monitor adherence of Company standard compliance in Store (Internal Audit Results)

· Assist the Store Manager to implement and maintain controls and disciplines

· Assist the Store Manager to implement Corrective Action Plans where necessary

System Supervisor – Qonce, EC, South Africa

About the job System Supervisor

Description

To manage and supervise all relevant Point of Sale (POS) transactions ensuring total Customer satisfaction. Handle all Cash Office and banking processes and related Point of Sale (POS) Administrative functions.

Requirements

· Grade 12 plus 5 (five) year related experience or minimum of 10 (ten) years work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Above average numeric skills

· Proven ability to provide exceptional Customer service

· Proven ability to work under pressure

· Must be computer literate

· Previous Cashier experience

Customer Service

· Ensure that all speed point transactions, i.e. credit and debit card transactions are done effectively and efficiently.

· Be willing to assist Customers with their needs through clear and effective communication

· Assist the Customers with requests, queries and complaints and resolve or escalate to management

· Offer fast, friendly and efficient service to all Customers

· Control and ensure the availability of stationary and consumables, within the Store

Cash Handling and Banking

· Controlling of Store floats (Petty Cash, Till Floats, Change Floats)

· Change ordering and dispensing

· Balancing and recording of Petty Cash expenses and vouchers in the Petty Cash Ledger

· Processing Back Office transactions and Cashing up of Cashiers and the Back Office Till (e.g. Bulk Deposits, Special Deposits, Charge Cards, Loyalty Cards, and Returns etc.)

· Ensure that all returns are valid and done correctly

· Cash Clearance to be actioned and queries to be resolved

· Ensure pick-ups are done timely

· Carry out End of Day sessions on all Point of Sale (POS) terminals

· Daily Cash Up of all Point of Sale (POS) terminals including the Back Office terminal

· Ensure 2nd (second) Cashbuild designated Employee to be present with CIT money collection

· Ensure daily takings are collected by the Cash in Transit (CIT) Company.

Ready for Business

· Ensure Ready for Business processes implemented

· Ensure the Cashiers maintain their area of responsibility

· Ensure the Cash Office is neat and tidy at all times

· Only Cash Office related documentation within the Cash Office and that all documentation is filed neatly and that all filing is up to date

People Management

· Ensure that all Cashiers are present and available in their area of responsibility in order to assist Customers and perform all other responsibilities.

· Ensure Cashiers have a trained backup available

· Ensure Cashiers execute their daily duties. (Ready for Business and Beyond my Control checklists).

· Ensure scheduling of subordinates is done on time

· Take responsibility of Product Knowledge training to Cashiers as per Store Manager agreement

· Scheduling and supervising of all Point of Sale (POS) Employees. (Leave, Time Off, Day off etc.)

· Monitor and evaluate performance of subordinates

· Ensure all cashiers comply with the company dress code

Safety (OHSA) Requirements

· Ensure that safety standards are adhered to.

Security Awareness

· Be aware of any suspicious people and / or activities. In the Store and outside.

· Password security

· Ensure that the Cash Office is secured

· Ensure that the Cash Office door is always locked when Pick-Ups, Cash-Ups, and Cash in Transit (CIT) collections are done

· Ensure till Pick ups are done within the set parameters

· No unauthorised persons allowed in the Cash Office

· Safe keys are locked away and in safe custody

· No Rations, stock, and unrelated documentation to be kept in the Cash Office.

General Assistant – Cape Town, WC, South Africa

About the job General Assistant

Description

Ensure comprehensive Customer Service in the Store. Loading and merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.

Requirements

· Grade 12 or minimum of 1 (one) year work related experience

· Ability to communicate in English and the dominant language spoken in the geographical area where the position is available

· Ability to perform basic calculations accurately

· Must be willing to work shifts, weekends, and Public Holidays

· Must be able to work under pressure

Job Description

Customer Service

· Acknowledge all Customers and determine their needs

· Advise Customers correctly on product

· Assist Customer with any product queries

· Assist with Customer complaints timely

· Add on sales, e.g. paint v/s paint brushes, thinners, etc.

· Ensure efficient Customer service by ensuring that Customer’s purchases are loaded without any delay’s

· Ensure Customers purchase are loaded carefully without damaging the goods or the Customers vehicle

· Advise Customers on the additional services provided:

· Delivery service / bulk deposits

· Glass cutting

· Plan reading

· Credit programmes

· Special orders

· Trusses

· Distant ordering

· VIC Customer Programme

· Must be certified in Product Knowledge

· Must be available in aisle of responsibility

Housekeeping

· Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.

· Correct shelf price labelling within area of responsibility.

· Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule

Safety (OHSA) Requirements

· Safety (OHSA) compliance (e.g., use of safety gear, ensure Customer, and staff safety) within area of responsibility

· Ensure area of responsibility (racking and bulk) stock merchandised safe to Customers and Colleagues to move safely within Store

· Report any discrepancies to the Store Manager

Ready for Business

· Adhere to Ready for Business and Beyond my Control as per the CB Way

Loss Prevention and Security

· Identify any gaps in the displays, investigate causes and report any concerns to management

· Be aware of suspicious behaviours or people and report any suspicions to management

· No product to be loaded for a Customer without proof of purchase or required documentation

Sales Coordinator – Marapyane, MP, South Africa

About the job Sales Coordinator

Job Description:

Requirements:

Grade 12 plus 5 (five) years related experience or a minimum of 10 (ten) years’ work related experience

Plan reading experience would be advantageous

Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.

Above average numeric skills

Proven ability to provide exceptional Customer Service

Proven ability to work under pressure

Must be computer literate

Proven strong organising, planning and delegation skills

Customer Service

– Effective Customer Service Desk Management

– Record, follow up and resolve Customer Complaints

– To ensure an efficient Customer Service at all times (all Customers are attended to)

– Telephone etiquette (to ensure that all calls are answered within the required time)

Store Standards

– Effective management of the Ready for Business Checklists and – – processes with regards to area of responsibility and those of the –

– General Assistant, Sales Advisors and Forklift Drivers.

– Price changes to be implemented in line with advertised prices.

– Implementation of planograms

People Management

– Ensure General Assistants, Sales Advisors and Forklift Drivers have a trained backup available.

– Ensure General Assistants, Sales Advisors and forklift Drivers execute their daily duties (Ready for Business and Beyond my Control)

Safety (OHSA) Requirements

– Ensure that safety standards are adhered to

– Ensure Employees under control of Sales Coordinator wear correct protective clothing and safe use of equipment.

Security Awareness

– Be aware of any suspicious people and / or activities in and outside the Store.

– Password security

Assistant Manager – Klerksdorp, NW, South Africa

About the job Assistant Manager

Description

Protect and grow profitable market share within a Store in accordance with the Store, Division and Company strategy

Requirement

· Grade 12 with at least 2 (two) years retail management experience

· Valid Driver’s license

· Valid ID or valid work permit (local)

· Must have strong accounting skills

· Must be able to work under pressure

· Must be computer literate (Basic computer literacy)

· Must have strong leadership skills

· Must have strong administrative skills

· Must have own transport and cell phone

· Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation

· Must have strong Human Resources skills

Job Description

Strategic Management

Grow and Protect Market Share

· Assist the Store Manager to achieve growth in markets share in your Store as defined in the strategy plan

· Assist the Store Manager to achieve sales budgets and growth objectives by Category

· Assist the Store Manager to promote customer loyalty programmes (e.g., VIC, charge cards, etc)

· Assist the Store Manager to manage the distribution of advertising material to ensure maximum efficiency

· Assist the Store Manager to develop action plans proactively to protect your market where you trade when competitors enter the market

Customer Service

· Assist the Store Manager with implementing and monitoring the Customer Service strategy

· Assist the Store Manager to maintain Customer Audits above 95%

· Assist the Store Manager with a reliable, prompt Customer Delivery Service

· Assist the Store Manager to grow and maintain VIC client base

· Assist the Store Manager to achieve Transaction budgets

· Assist the Store Manager to recommend Range improvements to suite the market

Assist the Store Manager to take action on Customer Surveys (implement action plans when required Asset Control: Stock

· Assist the Store Manager to manage and control shrinkage within the Store

· Assist the Store Manager to manage the PIC process

· Assist the Store Manager to manage Wall to wall Stock take

· Assist the Store Manager to manage and control stock movement inside the store

· End Control

· IBT’s

· Customer Returns

· Receiving

· Assist the Store Manager to manage Damage, Obsolete and Slow-moving stock items

· Assist the Store Manager to analyse security requirements and implement changes.

· Assist the Store Manager to manage and maintain physical measures

Asset Control: Cash

· Assist the Store Manager to manage Debtors and RD Cheques within the Store

· Assist the Store Manager to manage Petty Cash

· Assist the Store Manager to manage daily Banking

· Assist the Store Manager to manage Shorts and overs

· Assist the Store Manager to manage Cheques and Credit Cards

Asset Control: Fixed Assets

· Assist the Store Manager to maintenance and protection of racking and displays

· Assist the Store Manager to maintenance and protection of signage (internal & external)

· Assist the Store Manager to maintenance of forklift and generator

· Assist the Store Manager to maintenance and protection of IT Equipment and Telephone systems

· Assist the Store Manager to maintenance and protection of the Safe

Human Resource Management

· Assist the Store Manager to recruit and Induct all Employees

· Assist the Store Manager to ensure Training & Development are in place for the Store

· Assist the Store Manager to ensure Succession Planning & Career pathing is in place within the Store

· Assist the Store Manager to manage manpower requirements in line with the Division and Store strategy and Company benchmarks

· Assist the Store Manager to ensure open communication/relations (CARE Meetings, CB Mail) with the Store Employee Committee

· Assist the Store Manager to manage Employee Relations

Store Safety (OHSA) Standards

· Assist the Store Manager to manage Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation:

· Ensure Checklists complete

· Appointment of Safety Reps as per OHSA Act

· Report Incidents

· Assist the Store Manager to make immediate action on any non-compliance once identified

· Assist the Store Manager to record all incidents

Store Trading Standards

· Assist the Store Manager to maintain Housekeeping standards

· Assist the Store Manager to manage Merchandising standards

· Assist the Store Manager to implement and maintain the correct Planograms

· Assist the Store Manager to maintain Yard and Parking Areas

Profitability

· Assist the Store Manager to achieve operating income budget

· Assist the Store Manager to manage the Store according to the Financial Model, benchmarks, and budgets

CB Way

· Assist the Store Manager to achieve the Audit Benchmark – Monitor adherence of Company standard compliance in Store (Internal Audit Results)

· Assist the Store Manager to implement and maintain controls and disciplines

· Assist the Store Manager to implement Corrective Action Plans where necessary

Click here to apply

All the best with your applications.

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