Gautrain Jobs

BOC has exciting opportunity for an individual to join our dynamic team,if this is you,we want you!

Mission

Purpose

• To operate the day-to-day activities of a Gautrain station and resources so that our safety, quality and performance targets are achieved.
• To ensure customer safety at a station.
• To follow standards and practices at the station level.
• To ensure seamless travel for our customers that is safe, reliable, comfortable and friendly.

Principal Accountabilities

• To ensure the safe operation of the station.
• To ensure the application of the appropriate safety standards for service delivery.
• To participate in the investigations into station operational incidents.
• Cash handling.

Specific Responsibilities

• Serves as first point of contact with customers.
• Selling tickets to customers during revenue service.
• Cash handling
• Information & Customer handling (verify validity of tickets; forward complaints to CSO)
• Follow, in a strict adherence, the safety rules and procedures. 
• Restart, control and monitor equipment and systems according to the operation procedures
• Inspect the station to make sure that all is in order (Lighting, Tickets Vending Machine, lifts, escalators).
• Ensure that the outsourced station cleaning services comply with their duties.
• Handle incidents and emergencies.
• Report to the OCC Manager, incidents or activities likely to affect passenger flow.
• Any other duties as assigned.

To apply, click on the link at the end of the posts and all the best with your applications.

1. Customer Service Attendant x 3
2. Project Coordinator- Non-Core System

Customer Service Attendant x 3

Profile

Educational Level

• Grade 12 with Maths and or accounting 

Years of Experience

• At least 2 years’ customer service experience.

Other Technical/ Professional Skills/Qualifications

• Numeracy
• Literacy
• Basic Computer skills

Language Ability

• Fluent in English

Desirable Traits

• Possess communication skills (Verbal and written)
• Relationship building skills. Adherence to Company procedures
• Mentally reacting quickly to emergency situations.

Project Coordinator- Non-Core System

Profile

Educational Level

• B. Tech Civil/Electrical Engineering.

Essential Technical/ Professional Skills/Qualifications

• Basic knowledge of Project Management and planning principle
• Safety management
• Civil Design and Installation experience
• Electrical Design and Installation experience
• Construction experience
• General technical knowledge
• AutoCAD experience is essential.

Years of Experience

• At least 5 years working experience in Project Coordinating works.
• Three (3) years’ experience of managing teams.

Desirable Traits

• Computer literate and report writing
• AutoCAD skills
• Microsoft Office applications
• Possess analytical and critical ability
• Ability to communicate with staff of all levels
• Possess leadership quality.
• Ability to delegate, supervise and control.
• Innovative, creative and strategic thinking
• Problem solving ability.
• Negotiation and decision-making ability
• Possesses self-drive and enthusiasm.
• Abilities to supervise, control and issue written technical reports.

Click here to apply

All the best with your applications.