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To apply, click on the link at the end of the posts and all the best with your applications.
- Head: Fraud Response
- Head: Fraud Prevention and Detection
- Executive Associate (Risk)
Head: Fraud Response
Location: Sandton, Western Cape, ZA
Company: Capitec Bank Ltd
Apply by: 12/04/2024
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
1. To see what life at Capitec is all about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below.
Join Us in Becoming the Best Bank in the World!!
We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.
Who We Are
We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.
Why Choose Us
At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.
Main Purpose
| The Capitec Risk department is looking for a Head: Fraud Response. The Head will be accountable to ensure swift and effective responses to fraudulent activities, managing consequences for perpetrators, and protecting the bank’s assets and reputation.You will lead and manage the department/function, be accountable for departmental/functional strategy and optimal performance through business planning, budgets, goals and metrics, people, standards, principles and processes. |
We are looking for an experienced Head who will take on the responsibility for the:
Department business planning and strategy
- Serve as the thought leader for fraud response and consequence management.
- Develop and implement robust fraud response strategies and protocols to ensure timely and effective actions are taken in response to suspected or confirmed fraudulent activities.
- Create a business plan and operating model, and plan initiatives that will service and achieve the strategic and business objectives.
- Build and maintain professional relationships which will enable and enhance the achievement of the business plans.
- Remain up to date with advancements and developments related to fraud response and consequent management including technology, best practice and legal/statutory requirements to optimise performance.
Leadership of the fraud response and consequence management team
- Lead a multidisciplinary team of fraud investigators, legal experts and intelligence analysts across Capitec Retail and Business.
- Provide big-picture direction, guidance and support in executing fraud response, deterrence and consequence management initiatives.
- Create and support a leading intelligence based investigation framework and predicatively identify and response to external and internal threats.
- Establish and embed an effective people structure to optimise delivery of the business plan, goals and targets.
- Manage and evaluate the management team, identify improvement opportunities, ensure succession planning and drive performance from the team.
Stakeholder and general department management
- Collaborate with cross-functional teams, including fraud prevention, physical security, risk management and operations to enhance fraud response capabilities and mitigate emerging threats.
- Drive a culture of awareness and vigilance among employees and customers, promoting fraud prevention education and training initiatives across the organisation.
- Accountable for the effective leadership, oversight and overall management and performance of the fraud response and consequence management department
Department function/technical specific/responsibilities
| Oversee the investigation process for suspected fraud cases, ensuring thorough and comprehensive analysis of evidence, documentation of findings and adherence to legal and regulatory requirements.Manage relationships with external partners, such as law enforcement agencies, regulatory bodies and legal counsel to facilitate investigations, share information and pursue legal actions against fraud perpetrators.Develop and maintain a network of industry contacts and resources to stay informed about emerging fraud trends, tactics and technologies, incorporating relevant insights into fraud response strategies.Implement measures to recover losses resulting from fraud incidents, including pursuing restitution from perpetrators, initiating recovery procedures and optimizing insurance coverage where applicable.Monitor and analyse fraud-related data and metrics to identify patterns, trends and systemic issues, proactively recommending enhancements to fraud prevention and detection systems and processes.Prepare and present reports on fraud response activities, key performance indicators and mitigation outcomes to senior management, board of directors, and regulatory authorities as required. |
The ideal candidate will have:
- Advanced Degree in Law, Criminolgy, Forensic Accounting or related field
- Professional Certification (e.g., Certified Fraud Examiner, Certified Commercial Forensics Practitioner
- Extensive experience (10+ years) in fraud investigation, response, and consequence management within the banking or financial services industry with a proven track record of delivering results.
- Strong leadership and management skills with the ability to build, motivate and empower high-performing teams in a fast-paced and challenging environment.
If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you!
Head: Fraud Prevention and Detection
Location: Sandton, Western Cape, ZA
Company: Capitec Bank Ltd
Apply by: 12/04/2024
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
1. To see what life at Capitec is all about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below.
Join Us in Becoming the Best Bank in the World!!
We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.
Who We Are
We are a bank, but we’re much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.
Why Choose Us
At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.
Main Purpose
| The Capitec Risk department is looking for a Head: Fraud Prevention and Detection. The Head will be accountable for overseeing all aspects of fraud prevention and detection strategies, ensuring the security and integrity of customers’ accounts and mitigating financial risks associated with fraudulent activities. |
We are looking for an experienced Head who will take on the responsibility for the:
Department business planning and strategy
- Serve as the thought leader for fraud prevention and detection.
- Develop and implement comprehensive fraud prevention and detection strategies in alignment with the bank’s objectives and regulatory requirements.
- Remain up to date with advancements and developments related to fraud prevention and detection including technology, best practice and legal/statutory requirements to optimise performance
Leadership of the fraud prevention and detection management team
- Lead a team of Fraud Prevention and Detection Specialists and Analysts.
- Provide big-picture direction, guidance and support in executing fraud prevention and detection initiatives.
- Establish and embed an effective people structure to optimise delivery of the business plan, goals and targets.
- Manage and evaluate the management team, identify improvement opportunities, ensure succession planning and drive performance from the team.
Stakeholder and general department management
- Collaborate with cross-functional teams, including IT security, risk management, compliance and operations to enhance fraud detection capabilities and mitigate emerging threats.
- Drive a culture of awareness and vigilance among employees and customers, promoting fraud prevention education and training initiatives across the organisation.
- Accountable for the effective leadership, oversight and overall management and performance of the fraud prevention and detection department
Department function/technical specific/responsibilities
- Analyse fraud data and trends to identify patterns, anomalies and emerging risks, proactively developing and implementing countermeasures to mitigate potential losses.
- Conduct regular reviews of existing fraud prevention processes, controls and technologies, recommending enhancements or changes as necessary to improve effectiveness and efficiency.
- Manage relationships with external partners, such as law enforcement agencies, regulatory bodies and industry associations, to enhance collaboration on fraud prevention efforts.
- Prepare and present reports on fraud prevention activities, key performance indicators and mitigation strategies to senior management and relevant stakeholders.
- Stay abreast of industry trends, best practices and regulatory developments in fraud prevention and detection, integrating relevant insights into the bank’s strategy and operations.
The ideal candidate will have:
- Honours Degree in Finance, Legal, Risk Management or related Field
- Professional certification: e.g Certified Fraud Examiner
- Extensive experience (10 years+ years) in a fraud prevention and detection
- Relevant experience within the banking or financial services industry
- Solid experience in implementing successful strategies and initiatives.
- Extensive Leadership experience
If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you!
Executive Associate (Risk)
Location: Stellenbosch, Western Cape, ZA
Company: Capitec Bank Ltd
Apply by: 11/04/2024
We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
1. To see what life at Capitec is all about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below.
Introduction
Are you ready to take on a pivotal role that empowers and shapes the future of our Risk Management function?
At Capitec, we are seeking the right candidate for the position of Executive Associate to our Groups Risk Management Executive. Here’s how you can contribute to our mission
Responsibilities and Performance Expectations
Business Unit / Divisional Strategic Support:
- Conduct thorough internal and external research to provide valuable insights for crafting our Risk Management strategy.
- Facilitate meaningful discussions and draft insightful proposals based on research findings to guide our strategic decisions.
- Bring clarity to our strategy and ensure that senior management has a clear line of sight to our objectives, fostering alignment and a shared vision across departments.
Executive Support:
- Elevate and maintain the profile of our Executive and BU/Division both internally and externally through various means, including social media, keynote speaking, and conference attendance.
- Attend executive-level meetings and ensure that appropriate actions are taken on findings.
- Develop Executive presentations and related materials as required.
Business Planning, Integration, and Optimization:
- Take responsibility for integrating our strategic initiatives and projects across the Business Unit/Division.
- Collaborate closely with the key stakeholders to develop a cohesive and integrated divisional delivery plan.
- Lead the coordination of our business planning and budgeting reviews, workshops, and leadership sessions, aligning our senior team with our strategic goals.
- Apply a strategic lens to identify areas of efficiency and work collaboratively with stakeholders to implement solutions and optimize our processes.
- Work closely with our Finance Business Partner to support budgeting and headcount management.
- Manage reporting requirements on behalf of our Executive.
Business Unit / Divisional Senior Team Alignment
- Be the key point of contact and address issues on behalf of our Executive.
- Keep our management team focused and aligned with our strategic objectives.
- Provide crucial support to our teams in planning and successfully delivering their business plans.
- Oversee and hold senior management accountable for strategic focus and levers.
- Ensure seamless alignment of projects or initiatives spanning across functions.
- Establish agendas and complete minutes for Risk Management
The Ideal Candidate Will Have
- 8+ years of experience across various functional practices, preferably within risk management with at least 5 years in a middle management role.
- Extensive knowledge of risk management discipline
- Proven expertise in using influence and relationships to drive and achieve objectives.
- A successful track record of leading, planning, and managing projects or initiatives within a large organization.
- Demonstrated ability to develop new business cases and innovative ideas.
- Strong skills in building and managing business partnerships and relationships.
- Effective interaction, engagement, and knowledge transfer to a wide range of internal and external stakeholders, including executives.
Qualifications (Minimum):
- Bachelor’s Degree – STEM, Finance, law or business-related majors are appropriate with majors related to Risk Management
We would expect that you have developed your ability to act strategically and tactically to achieve outstanding results. You would need to have a high organizational awareness and proven leadership skills to help you across Capitec. We are looking for an “energy-giver,” someone who is emotionally connected to the business to feel the pulse of the organization even before results are published.
If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you!
All the best with your applications.
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