Pedros Head Office

To apply, click on the link at the end of the posts and all the best with your applications.

1. IT Administrator/Junior Support Analyst
2. Accountant
3. Bulk Recruitment Officer
4. HR Generalist
5. Treasury Clerk
6. Bookkeeper
7. Data Analyst
8. Employee Relations Consultant
9. Creditors Clerk
10. Business Analyst
11. Debtors/Creditors Clerk
12. Procurement Administrator

IT Administrator/Junior Support Analyst

The IT Administrator/Junior Support Analyst will be responsible for attending to all things, administration, basic IT support and maintenance within the Pedros organization.

DUTIES AND RESPONSIBILITIES:

1. Embody the 11 Pedros leadership principles: To conduct oneself in an honourable, professional, and kind manner when reporting to work duties, make it a priority to familiarize oneself with the leadership principles, and align.
2. End-user support (Tech & Administrative support) – Operations: Act as a first line of support for IT related queries and issues. Involves systematically recording and tracking all support requests or issues reported by users within the IT support system. It includes creating detailed records for each ticket, assigning unique identifiers (ref number), categorizing issues, prioritizing based on urgency, maintaining a communication log (internal comments), documenting resolution details, and lastly closing of tickets.
3. Project Collaboration: Collaborate with the IT department members to plan and execute new IT projects, particularly those related to store support. Focus on seamless integration, minimal downtime, and alignment with business objectives.
4. System Support: Provide Basic level first and/or second line support to end-users, offices, and stores; for hardware, software, complex issues when they arise, perform system upgrades/updates, installations, patching and config.
5. Billing & IT Administration: Carry out and manage all things associated with IT infrastructure, ensuring smooth operations. Carry out and enforce IT policies and Governance implemented by management, creation and management of Requisitions, Purchase Orders, Approvals, etc.
6. Asset tracking and management: Maintain and update comprehensive and up-to-date asset registers, inventory reports and/or bringing in of any hardware items (this includes Microsoft licensing).
7. Enforce and uphold IT policies and governance: By enforcing and upholding IT policies and governance, work towards the organization’s goal, which is to create a secure, efficient, and compliant IT environment that supports the overall objectives of the business.
8. Security awareness and educating end users: Adopt and monitor a Security Education and Awareness attitude to ensure that end users possess a robust understanding of security protocols and practices, fostering a secure organizational environment through continuous education relaying.
9. Adherence to SLAs / MSAs: familiarize yourself with all internal and vendor SLA’s, adhere and operate accordingly.
10. Service delivery metrics – Supporting metrics of ticketing platform: Efficiently utilizes the ticketing platform for timely resolution, achieving a high first-time resolution rate. Accurately assigns tickets, optimizes automation features, and ensures adherence to SLAs. Maintains high-quality documentation, showcasing proficiency and contributing to overall user satisfaction. Proactively manages issues, demonstrating a commitment to continuous improvement in service delivery. Leverages platform training to enhance proficiency, effectively impacting the technician’s role in optimizing the IT support process.
11. User satisfaction (End-user health checks, organization satisfaction, etc.): Regularly assesses organization satisfaction through user feedback and engagement metrics. Strives for a high satisfaction rate by addressing user concerns promptly and effectively. Utilizes proactive measures to enhance user experience and overall satisfaction levels. Demonstrates a commitment to continuous improvement in user satisfaction, contributing to positive organizational feedback.
12. Reporting, tracking and documentation: Accurately reports and document all technical activities, ensuring comprehensive records. Demonstrates proficiency in utilizing tracking tools for efficient task management and resolution. Adheres to documentation standards, providing clear and detailed records of troubleshooting processes. Contributes to streamlined operations by consistently meeting reporting deadlines. Exhibits a commitment to organizational transparency and accountability through meticulous reporting and documentation practices.
13. Store support, maintenance, special colab projects and new store builds: Provides efficient support and maintenance for store IT systems, showcasing adaptability and project management skills. Demonstrates expertise in new store builds, contributing to smooth IT infrastructure setup. Strives for minimal downtime in store operations through proactive support initiatives. Enhances overall store IT functionality, aligning with organizational goals and customer satisfaction. Successfully collaborates on store projects.
14. User lifecycle and management (user onboarding and offloading of end users leaving the organization): Efficiently handles user onboarding, ensuring seamless integration into IT systems. Manages offboarding processes for departing users, safeguarding data, and access security. Strives for a smooth transition during user role changes, minimizing disruptions. Demonstrates proficiency in user account provisioning and deprovisioning procedures (licensing, user profiles, etc.), Contributes to organizational security by maintaining accurate user access records throughout the lifecycle.

REQUIREMENTS:

1. Relevant certifications, such as CompTIA A+ or Network+, diploma and/or degree in CS/IS – IT will be advantageous.
2. Minimum of 1-3 years of experience in IT support or a related field.
3. Experience in user/systems first and second line support and operational efficiency.
4. Knowledge of common IT systems and software used in the retail and QSR industry.

Accountant

DUTIES AND RESPONSIBILITIES:

1. Financial reporting, managing operating capital, the accounting function, implementing SOP’s and improving internal financial controls
2. Managing, recruiting, developing and supporting the finance team
3. Financial reporting: Collate, prepare and interpret reports
4. Manage the accounts payable, and accounts receivable functions
5. Ensuring tax compliance and compliance with statutory regulations
6. Managing the audit process and ensuring financial statements are completed
7. Managing budgets, variance analysis, identify and implement cost cutting and process improvements across the group
8. Implement, enhance and oversee internal controls, SOP’s and promote best practices
9. Liaising with managerial level staff and third-party stakeholders

REQUIREMENTS: 

1. 5 years’ experience managing a team in a similar role
2. Tertiary Financial Management / Accounting qualification
3. Valid code 8 Drivers Licenses (own vehicle) – advantageous
4. Full MS Office
5. Sage 50/ Pastel Evolution or similar system
6. Sound understanding of the finance function and a hands-on approach
7. Experience in the FMCG, Fast Food or Retail sectors – advantageous
8. Ability to communicate effectively across all levels of the organisation
9. Must have strong attention to detail and a proven track record

Bulk Recruitment Officer

SUMMARY OF JOB:  

Recruitment Officer plays a critical role in identifying, attracting, and hiring top talent for an organization. Maintaining an active pipeline and recruiting for bulk roles for new stores and replacement roles.

 DUTIES AND RESPONSIBILITIES:

1. Building relationships with Line Managers.
2. Posting job advertisements onto Simplify HR.
3. Sourcing, screening, shortlisting, and interviewing candidates.
4. Recruitment for Franchise Partners and Corporate stores for bulk positions.
5. Conducting assessments, MIE, and reference checks for shortlisted candidates.
6. Gathering supporting documents and putting together a recruitment pack.
7. Ordering of uniforms.
8. Pack submission to the Human Resource Administrators.
9. Working closely with the Operations and Training department.

REQUIREMENTS:

1. A Diploma in Human Resources or a related qualification.
2. Must have a minimum of 2 years of Bulk Recruitment experience.
3. Must be a self-starter.
4. Organisational skills.
5. Attention to detail.
6. Must be a team player.
7. Good verbal and written communication skills.
8. Must have MS Office experience.
9. Willing to travel for new store openings.

HR Generalist

DUTIES AND RESPONSIBILITIES:

1. Facilitate interview and induction processes
2. Completing and collating employee documents
3. Communicating and assisting stores with HR related matters and queries
4. Assisting with disciplinary enquiries, Department of Labour & CCMA cases
5. Assist to implement and improve systems and procedures related to the HR department
6. Review HR policies and improve / adjust / align when necessary to create consistency across the Group
7. Ensure HR policies are implemented and maintained by all parties
8. Assist in training and development
9. Executing IPM

REQUIREMENTS: 

1. Diploma in Human Resources
2. Minimum 3 years HR Generalist experience required
3. Recruitment experience 
4. Basic understanding of labor legislations 
5. Understanding of CCMA processes
6. Able to work independently
7. Organizational skills
8. Attention to detail
9. Good verbal and written communication skills

Treasury Clerk

DUTIES AND RESPONSIBILITIES:

1. Loading of all Payments and Beneficiaries for corporate stores
2. Loading of all EFT payments for corporate stores on the Nedbank Business banking Portal
3. Loading of all Imali payments for corporate stores on the Nedbank Business banking Portal
4. Loading of beneficiaries for corporate stores on the Nedbank Business banking Portal
5. Preparation of the “Due now” email to the financial manager in accordance with payment submission deadlines and SOP
6. Submission of payment packs to the financial manager in accordance with payment submission deadlines and SOP
7. Review of payments submitted by creditors clerks and raising of queries
8. Contingency function for accounts payable supervisor role

REQUIREMENTS: 

1. 3 Years’ experience in a similar role
2. Matric
3. Full MS Office
4. Nedbank Business Banking Portal experience – Advantageous

Bookkeeper

DUTIES AND RESPONSIBILITIES:

1. Financial reporting, maintaining fixed asset registers, the accounting function, implementing SOP’s and analysis of financial reports
2. Financial reporting: Collate, prepare and interpret reports
3. Review the accounts payable, and accounts receivable records
4. Inventory valuation and verification of count sheets
5. Ensuring tax compliance and compliance with statutory regulations
6. Audit process and ensuring financial statements are completed
7. Managing budgets and variance analysis
8. Implement internal controls and SOP’s
9. Liaising with the operations team

REQUIREMENTS: 

1. 3 Years’ experience in a similar role
2. Tertiary Financial Management / Accounting qualification
3. Valid code 8 Drivers Licenses (own vehicle) – Advantageous
4. Full MS Office
5. Sage 50/ Sage 200 or similar system
6. Sound understanding of accounting concepts and a hands-on approach
7. Experience in the FMCG, Fast Food or Retail sectors

Data Analyst

DUTIES AND RESPONSIBILITIES:

1. Responsible for leading our data analysis efforts, uncovering insights, and providing actionable recommendations to drive strategic decision-making
2. Lead the development and implementation of data analysis strategies to support business objectives
3. Conduct in-depth analysis of large datasets, identifying trends, patterns, and correlations
4. Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions; including, but not limited to Operations, Marketing, Customer Care and IT teams
5. Design and implement data models, dashboards, and reports to visualize key performance indicators and business metrics
6. Conduct thorough business case studies to evaluate market trends, competitor analysis, and potential opportunities, with a bias for strong ROI and profitability
7. Utilize statistical techniques and predictive modelling to forecast future business outcomes and mitigate risks
8. Interpret complex data and present findings to senior management in a clear and concise manner
9. Stay current with industry trends and best practices in business intelligence, data analysis, and data visualization techniques
10. Drive continuous improvement initiatives to enhance data quality, accuracy, and accessibility across the organization
11. Provide leadership and mentorship to team members, fostering a culture of innovation, collaboration, and excellence

REQUIREMENTS: 

1. Bachelor’s degree in Business Administration, Statistics, Mathematics, Computer Science, or related field
2. Proven experience (3+ years) in business intelligence, data analysis, or related roles within the QSR or FMCG/Retail industries
3. Proficient with key MS Office applications (MS Teams, Excel, PowerPoint, etc.)
4. Experience with business intelligence tools such as Tableau, Power BI, or Qlik for data visualization
5. Experience with retail POS systems such as Micros and Gaap will be highly advantageous.
6. Firm grasp on business modelling and building business case scenarios
7. Must be based in Durban, or willing to relocate
8. Position is office-based

Employee Relations Consultant

An Employee Relations Consultant provides support to the HR department by maintaining and following HR policies, regulations and procedures. Advises management on all issues relating to conflict and the process and procedures to follow.

DUTIES AND RESPONSIBILITIES:

1. Assist employees and management with queries and requests
2. Advise management on all matters that involve conflict between employees
3. Assist in the development of HR, IR / ER labour protocols, operating procedures and handbooks
4. Maintain and follow HR policies, regulations and procedures related to the function, rights and responsibilities of all staff
5. Advise employees and management on the interpretation and application of relevant policies and procedures to ensure compliance
6. Investigate and chair disciplinary and grievance hearings
7. Provide advice on grievance and disciplinary hearings to ensure procedural and substantive fairness is applied in the company
8. Counsels and guide staff on work-related issues in order to enhance employee morale
9. Represents and articulates company position in labour related disputes at CCMA
10. Contribute in the development of policies and procedures
11. Ensure all safety and control standards (Health and Safety) are in place

REQUIREMENTS:

1. Diploma / Degree in Human Resource Management or relevant experience relating to HR, IR/ ER and SA Labour Legislation
2. Minimum of 1 – 2 years experience in labour law, OHS, POPI and regulations and compliance
3. Excellent command of the English language, both written and spoken
4. Good negotiation skills
5. Basic knowledge of labour legislations
6. Understanding of CCMA processes
7. Attention to detail, systems oriented, organized and analytical
8. The ability to function well under pressure, prioritize matters and act on them accordingly
9. The ability to function both independently and in a team, take initiative, shows commitment and is motivated to achieve tasks in the required time frame

Creditors Clerk

DUTIES AND RESPONSIBILITIES:

1. Complete accounts payable function
2. Reconciling accounts
3. Processing of supplier invoices
4. Correct allocations of transactions per GL coding
5. Verification of supplier documents including delivery notes, GRV’s and tax invoices
6. Prepare supplier payments per credit terms
7. Reconciling of supplier accounts
8. Resolution of all outstanding items on supplier reconciliation
9. Sending proof of payments to suppliers
10. Ensuring the supplier age analysis is accurate and updated

REQUIREMENTS: 

1. 3 Years’ experience in a similar role
2. Matric
3. Full MS Office
4. Sage 200 Evolution, Pastel Partner or any similar accounting package
5. Sound understanding of the accounts payable function and a hands-on approach
6. Experienced on Sage 200 Evolution or similar package
7. Ability to communicate effectively

Business Analyst

DUTIES AND RESPONSIBILITIES:

1. Analysis of trends, variances, inventory control, business valuations, feasibility analysis, budgeting, target setting as well as driving integration and automation to enhance financial analysis/ reporting
2. Conduct analysis and determine reasons for variances in actual gross profit percentages achieved in comparison to the target
3. Propose solutions for improving Gross Profit percentages
4. Monitor Stock variances and report on trends group wide
5. Conducting project feasibility analysis using best practice methodology and conducting business valuations
6. Target setting, Forecasting, and budgeting
7. Investigate integrations and Business Intelligence Report development for the Micros POS System
8. Assist with compilation of monthly statistics and reporting
9. Analyse and report on store stock ordering trends in relation to sales quantity and sales mix
10. Analyse and report on weekly staff Rostering in relation to turnover and report on efficiency

REQUIREMENTS: 

1. 5 Years’ experience in a similar role
2. 3 years’ experience on GAAP and Micros POS Systems or similar – advantageous
3. Pastel Evolution Experience – advantageous
4. Advanced Microsoft Excel skills
5. Must have strong attention to detail and a proven track record
6. Degree in Computer Science or Finance

Debtors/Creditors Clerk

DUTIES AND RESPONSIBILITIES:

1. Daily Sales order listings
2. Processing of customer and suppliers invoices at correct price and qty
3. Prepare and submit DC Accounts on Hold register
4. Prepare weekly POD file and prepayment listing for review
5. Run customer statements per Pedros SOP
6. Assist with customer and supplier queries 

REQUIREMENTS:

1. 1-3 Years experience in a similar role
2. Sound understanding of the finance function and a hands-on approach
3. Previous experience dealing with large volumes in the FMCG, Fast Food or Retail sectors
4. Ability to communicate effectively across all levels of the organisation
5. Strong presentation skills
6. Must have strong attention to detail and a proven track record
7. Sage 200 Evolution/Pastel Partner or similar program – 1-2 years experience 

Procurement Administrator

We are looking for a Procurement Administrator to join our procurement team

DUTIES AND RESPONSIBILITIES:

1. Carry out all the activities necessary to purchase goods in compliance with the given cost/time/quality requirements and with company policies and standards and work instructions
2. Issue to the vendor the request for a quotation based on the given purchasing request
3. Support the vendors during the preparation of the technical /commercial proposals with the obligation of confidentiality of the related bid 
4. Manage procurement process flow from determining stock required until receipt of goods meeting
5. Perform the required assigned activities in compliance with procedures and provided systems and tools
6. Ensure that SOP’s are being adhered to at all times
7. Follow up and negotiate
8. Build and maintain productive relationships with staff, stakeholders and suppliers
9. Ability to add value, reduce costs and input to business improvements
10. Prepare reports and submit to the team leaders
11. Perform ad-hoc procurement-related tasks

REQUIREMENTS:

1. Must have a minimum of 2 years of experience in a procurement role (chilled FMCG experience is advantageous)
2. Experience in purchasing, procurement, buying, and expediting
3. Knowledge of the procurement process complemented with expediting
4. Must have completed Matric
5. A tertiary qualification in Purchasing or Supply Chain is an added advantage
6. Proficiency in MS Office is required
7. Strong MS Excel skills
8. Data analysis
9. Must have excellent interpersonal and multi-tasking skills
10. Keen attention to detail and accuracy
11. Ability to problem solve

Click here to apply

All the best with your applications.