Capitec Operations

To apply, click on the link at the end of the posts and all the best with your applications.

1. Service Consultant
2. Assessor: Non-Medical Claims
3. Assessor: Non-Medical Claims (Senior)

Service Consultant

Location: Robertson, Western Cape, ZA

Company: Capitec Bank Ltd

Apply by:  

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what this job is about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below 

Purpose Statement

• To enhance the lives of our clients by providing excellent client service, fulfilling and exceeding the client’s needs, by using the Global One product offering in order to support our clients to Bank Better and Live Better  
   

Experience

Minimum:

• 3 to 6 months previous client service experience within a retail/ financial/ banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered”

Ideal:

• More than 1 year’s client service experience within a retail/ financial/ banking environment
• Demonstrated track record of engaging in a sales and client facing environment 

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Commerce or Similar
• Certification in Finance or Banking

Knowledge

Minimum:

• Knowledge and understanding of:
  • Basic calculations
  • Retail/consumer service environment

Ideal:

• Knowledge and understanding of:
  • Capitec Bank Products
  • Internal business processes and procedures
  • Organisational Policies, including (but not limited to) the Branch Credit Granting Policy principles (BCGP)

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Assessor: Non-Medical Claims

• d coordination skills

Conditions of Employment

• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Assessor: Non-Medical Claims (Senior)

Location: Bellville, Western Cape, ZA

Company: Capitec Bank Ltd

Apply by:  

We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below.

Purpose Statement

To improve claims operational excellence, increase customer satisfaction, minimize losses for Capitec Insurance through accurate and holistic assessment of non-medical claims (Life, Funeral, Credit Life Insurance etc.) in accordance with terms and conditions of the policy, S.A legislative frameworks and goals, objectives, processes and standards sets by Capitec Life

Experience

• Minimum of 3 years functional/practical experience in funeral and or life insurance claims assessment.
• Experience in stakeholder management and client engagement

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant qualification in Healthcare or Science

Knowledge

Minimum:

• Understanding of the long-term insurance industry and claims handling processes and 
• Knowledge of Funeral and Life Insurance Products
• Knowledge of relevant legal framework relating to funeral and life insurance claims 

Ideal:

• Knowledge or practical experience on assessment of Credit Life Insurance products, especially retrenchments and death claims.
• Occupational certificate or course on long-term life Insurance Claims Assessor 

Skills

• Administration Skills
• Attention to Detail
• Decision making skills
• Numerical Reasoning skills
• Planning, organising and coordination skills

Conditions of Employment

• Clear criminal and credit record

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Click here to apply

All the best with your applications.