TFG Human Resources

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To apply, click on the link at the end of the posts and all the best with your applications.

  1. Talent Management Specialist
  2. Intern: Instructional Designer (HR)
  3. HR Administrator
  4. Intern Graphic Designer (Digital Learning)
  5. Change Management: Change Lead
  6. Reward Consultant
  7. HR Consultant
  8. WFM Real Time Analyst
  9. WFM Analyst
  10. Senior BI Analyst
  11. IT Intern
  12. Instructional Designer

Talent Management Specialist

JOB DESCRIPTION

Key Responsibilities 

  • Participate in design of programs, processes, guidelines, tools, and instruments that support our talent initiatives at TFG such as, talent planning, leadership development, career growth and performance management.
  • Assist with programmes to enhance employee engagement and experience.
  • Supporting senior management at TFG on succession planning and talent development strategies.
  • Keeping up to date with industry trends and changes and providing input to the organisation on how to best address them.
  • Analyse quantitative/qualitative data, identify trends, and report relevant and actionable insights to inform and influence COE action plans.
  • Develop and propose integrated solutions talent related business challenges. 
  • Participate in other Talent Management & Organisational Effectiveness projects as assigned.

Qualification and Experience 

  • 3-year Degree  
  • Minimum of 3 years’ experience in talent management

Skills

  • Strong communication and interpersonal skills. 
  • Knowledge of talent management strategies and best practices. 
  • Analytical and critical thinking abilities to identify potential talent gaps. 
  • Project management skills to coordinate talent management initiatives. 
  • Networking and relationship building skills.
  • Able to conduct target research to support proposed solutions.
  • Ability to use data and metrics to measure the effectiveness programmes. 
  • Continuous learning and staying updated on industry developments.

Behaviours: 

  • Business Insight – applies market and business insights in order to drive organisational objectives
  • Communicates Effectively – conveys information and communicates ideas in a clear, concise and impactful manner
  • Drives Engagement – inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
  • Drives Results – sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
  • Ensures Accountability – takes accountability and ensures others are held to account on agreed upon performance targets
  • Manages Complexity – interprets and simplifies complex and contradictory information when resolving organisational problems
  • Organizational savvy – understands and navigates dynamics created by processes, systems, and people
  • Strategic Mindset – thinks and plans strategically, focusing on the long-term goals and objectives of the organisation

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Intern: Instructional Designer (HR)

JOB DESCRIPTION

Key Responsibilities:

  • Collaborate with instructional designers to develop learning materials. 
  • Design and develop learning solutions. 
  • Stay updated on industry trends in learning and development. 
  • Support in executing learning projects and ad hoc initiatives. 
  • Assist with administrative tasks. 

Qualifications and Experience:

  • Have a relevant HR qualification – Degree or National Diploma 
  • Strong administration skills for managing data in a fast-paced setting. 
  • Excellent interpersonal, communication, and project management skills.

Skills: 

  • Proficiency in Microsoft Office.  
  • Detail-oriented.
  • Strong customer service focus. 
  • Team player with multitasking abilities

Behaviours: 

  • Conveys information and communicates ideas in a clear, concise, and impactful manner.
  • Takes accountability and ensures others are held to account on agreed upon performance targets.
  • Inspires trust and gains the confidence of others by displaying honesty and integrity.
  • Interprets and simplifies complex and contradictory information when resolving organisational problems.
  • Assesses and improves the efficiency, effectiveness, and quality of various work processes.
  • Develops plans and prioritises initiatives that align to the organisational goals and objectives.
  • Leverages new technology to enhance productivity, improve problem solving, and support business growth.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

HR Administrator

JOB DESCRIPTION

Key Responsibilities:

  • To provide efficient first-time service completion of administration delivery while providing an all-round superior service delivery experience, and adhering to SLA’s and quality standards
  • Process all relevant administration across HR functions including requirements like:
  • Employee Relations administrative support
  • Talent Acquisition, Capability, Development Leadership, Performance and Transformation administrative support.
  • General admin support across HR functions e.g. OD, Employee Engagement, Well-being, Reward and Benefits.
  • Validation and compliance checks of HR Connect Workflows

Qualifications and Experience:

  • HR related qualification
  • 1 – 3 years administrative experience
  • Knowledge of HR systems is advantageous
  • Previous exposure to a Shared Services or HR Admin type of environment an advantage.
  • Relevant systems familiarity and experience in a shared services environment highly desirable
  • High service delivery and performance mindset
  • Good understanding of HR administrative, consulting and transactional activities

Skills:

  • Human resources systems and tools
  • Keen judgement and decision-making skills
  • Strong written and verbal communication skills

Behaviours:

  • Readily takes on new challenges and opportunities with a sense of urgency and eagerness
  • Applies market and business insights in order to drive organisational objectives
  • Conveys information and communicates ideas in a clear, concise and impactful manner
  • Takes accountability and ensures others are held to account on agreed upon performance targets
  • Inspires trust and gains the confidence of others by displaying honesty and integrity
  • Interprets and simplifies complex and contradictory information when resolving organisational problems
  • Assesses and improves the efficiency, effectiveness, and quality of various work processes
  • Develops plans and prioritises initiatives that align to the organisational goals and objectives
  • Leverages new technology to enhance productivity, improve problem solving, and support business growth

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Intern Graphic Designer (Digital Learning)

JOB DESCRIPTION

Key Responsibilities:

  • Create visual boards from instructional design storyboards that will be used to build digital courses using the CMS (Content Management System)
  • Analyse and interpret the Instructional Designer’s storyboards to design courses that will enable the learner to best meet the learning outcomes
  • Follow design standards to ensure that course designs can be effectively and efficiently built using the CMS
  • Follow CI for a wide selection of retail brands as well as corporate brand guidelines
  • Prepare assets to be used in videos such as illustrations and other supporting visuals
  • Perform basic video editing and enhance video with custom graphics
  • Create assets to be used in animations built with rapid authoring animation applications like Vyond as well as industry standard animation suites like Adobe After Effects
  • Engage with Instructional Designers and Content Developers to give feasibility and creative input into prospective course designs
  • Scope design effort and meet deadlines

Qualifications and Experience:

  • A qualification in graphic design and multimedia
  • Exposure to digital learning methodologies would be preferred
  • An understanding of Learning Experience or Instructional Design

Skills: 

  • Proficient in the Adobe Creative Cloud suite with a focus on Illustrator 
  • Past Exposure to Vyond and/or After Effects preferred
  • Experienced in applying good visual design principles, typography, good visual hierarchy, grid-based design, colour harmony, and gestalt

Behaviours: 

  • Adhering to Principles & Values – Shows a commitment to ethical conduct, integrity and a strong sense of responsibility 
  • Adhering to Standards – Ensures quality and compliance in the delivery of their work
  • Continual Improvement – Actively seeks opportunities to continually improve processes 
  • Driving & Perservering 
  • Entrepreneurial thinking
  • Planning & Organising – Uses a structured approach to effectively manage tasks 
  • Presenting & Communication – Articulates ideas clearly to different audiences

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

Change Management: Change Lead

JOB DESCRIPTION

Key responsibilities:

  • Apply a structured methodology and contribute to change management activities. 
  • Apply a change management process and tools to develop a strategy to drive adoption of the changes required by the project. 
  • Support communication efforts including drafting of comms for various stakeholders cascading key messages and interventions required at various stages of the project. 
  • Design, develop, deliver, and manage communications for a wider project team. 
  • Assess and plan change interventions. 
  • Conduct Change Impact Assessments, assess change readiness, identify, and map key stakeholders in order to develop a coherent plan that will address change needs
  • Identify training needs. 
  • Create Training Needs Analysis to support change programs. Influence the design and delivery of training programs, including coaching of project teams as required. 
  • Reporting and documentation

Qualification and Experience:

  • A matric qualification
  • A related Degree / Diploma
  • At least 6 to 8 years of proven work experience in Project and Change Management
  • Solid experience of a minimum of 5 years of retail industry across functions will be advantageous
  • Change and impact analysis
  • Knowledge of Prosci ADKAR Model will be advantageous

Skills:

  • High attention to detail, accuracy and a methodical approach
  • Strong problem-solving abilities
  • A strong customer centric approach with a high service delivery mind set
  • A professional approach with a solution focused orientation
  • The ability to work independently and team orientated
  • The ability to work in a pressurized, high volume environment
  • Adaptability in a constant changing environment
  • Good Communication and Interpersonal skills
  • Excellent verbal reasoning skills
  • Written communication skills

Behaviours:

  • Applies market and business insights in order to drive organisational objectives 
  • Effectively works with others to achieve shared goals 
  • Creates an environment that fosters and nurtures a culture of creativity which drives success 
  • Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation 
  • Develops plans and prioritises initiatives that align to the organisational goals and objectives 
  • Understands and navigates dynamics created by processes, systems, and people 
  • Assesses and improves the efficiency, effectiveness, and quality of various work processes 
  • Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment 
  • Interprets and simplifies complex and contradictory information when resolving organisational problems 
  • Takes accountability and ensures others are held to account on agreed upon performance targets 
  • Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results 

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Reward Consultant

JOB DESCRIPTION

Key Responsibilities:

  • Deliver outputs as per Reward principles, guidelines, and processes defined by the Centre of Expertise.
  • Keep up to date with key policy changes; new legislations; and new initiatives / projects as directed by the Remuneration Manager
  • Prepare offers, restraint/retention and relevant packages accurately using updated templates, matrices and signed off by relevant stakeholders as per processes.
  • Responsible supporting remuneration operational delivery, implementation and execution of projects as directed, including but not limited to supporting line managers during the recruitment offer stage.
  • Guided by the annual calendar, meet business deadlines within SLA standards, including readiness for key internal meetings (e.g. Forums, annual increase mandates, annual remuneration report, variable pay and structural changes)
  • Implementation of annual increases, variable pay activities, Sectorial determination increases and salary benchmarks calculations as per principles and guidelines for RSA and Rest of Africa 
  • Partner with internal key stakeholders 
  • Participate in salary surveys as defined by the Centre of Expertise 
  • Ensure allocated Remuneration activities, including queries are prepared and delivered within SLA and meet quality standards
  • Remuneration calculations and offers for new and existing employees

Qualifications, Skills and Experience:

  • Relevant Degree 
  • GRP modules (completed or in progress)
  • 2 to 5 years’ relevant remuneration experience, preferably in a corporate environment
  • Strong technical understanding of variable pay, pay review processes, Sectorial determination, EEA4, Remchannel and other salary survey data submissions and Incentive calculations
  • MS Office package proficiency (Excel intermediate to advance)
  • Ability to operate in a complex environment with highly demanding stakeholders
  • Strong ability to build and manage relationships at all levels

Skills:

  • Review and Reporting 
  • Managing Change 
  • Business Case Contribution 
  • Business Process Modeling (BPM) 
  • Perform Gap Analysis 
  • Human resources systems and tools 
  • Presentation Creation 
  • Spreadsheet Expertise 
  • The ability to interpret and simplify complex and contradictory information when resolving remuneration queries  
  • Be able to convey information and communicate clearly, concisely, and impactful  
  • Readily takes on new challenges and opportunities with a sense of urgency and eagerness
  • Act as the specialist when providing advice and support to various stakeholders
  • Self-manage, with strong planning, organising and time management skills

Behaviours:

  • Applies market and business insights in order to drive organisational objectives 
  • Effectively works with others to achieve shared goals 
  • Creates an environment that fosters and nurtures a culture of creativity which drives success 
  • Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation 
  • Develops plans and prioritises initiatives that align to the organisational goals and objectives 
  • Understands and navigates dynamics created by processes, systems, and people 
  • Assesses and improves the efficiency, effectiveness, and quality of various work processes 
  • Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment 
  • Interprets and simplifies complex and contradictory information when resolving organisational problems 
  • Takes accountability and ensures others are held to account on agreed upon performance targets 
  • Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results 

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

HR Consultant

JOB DESCRIPTION

Key Responsibilities: 

  • Deliver efficient first-time call resolution while providing an all-round superior service and excellent employee experience  
  • Responsible for talent acquisition including sourcing, screening, assessment coordination and placement of candidates  
  • Provide employee relations advice and support  
  • Provide support and advice related to, among others:  
  • Talent Acquisition  
  • Employee Relations  
  • Training and Development  
  • Performance and Transformation  
  • OD and Reward  
  • Maintain and ensure adherence to agreed policies and procedures  
  • Assist and advise line managers and employees on the effective utilisation of relevant self-service options  
  • Maintain employee data and reporting  
  • Adhere to service level agreements and quality standards  

Qualifications and Experience: 

  • HR related Diploma, Degree or Postgrad is preferred  
  • 2 – 3 years’ experience in HR  
  • Cross function HR knowledge (Non- negotiable)  
  • Good MS Office (Excel) skills  
  • Customer service / user experience passion  
  • Continuous improvement performance mindset  
  • Understanding of the TFG business context  

Skills:  

  • Review and Reporting 
  • Managing Change 
  • Business Case Contribution 
  • Business Process Modeling (BPM) 
  • Enterprise Readiness Assessment 
  • Perform Gap Analysis 
  • Human resources systems and tools 
  • Presentation Creation 
  • Spreadsheet Expertise 
  • Employee Relations 
  • Learning Solutions Development

Behaviours:  

  • Applies market and business insights in order to drive organisational objectives 
  • Effectively works with others to achieve shared goals 
  • Creates an environment that fosters and nurtures a culture of creativity which drives success 
  • Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation 
  • Develops plans and prioritises initiatives that align to the organisational goals and objectives 
  • Understands and navigates dynamics created by processes, systems, and people 
  • Assesses and improves the efficiency, effectiveness, and quality of various work processes 
  • Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment 
  • Interprets and simplifies complex and contradictory information when resolving organisational problems 
  • Takes accountability and ensures others are held to account on agreed upon performance targets 
  • Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results 

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. 

WFM Real Time Analyst

JOB DESCRIPTION

Who we are is because of our people. We invest in them because they make us better. We value our people, putting our customer’s first, working fast and smart and doing the right thing. TFG is a diverse, multi- faceted retail lifestyle group, woven into the lives of millions. We exist to genuinely be a part of our customer’s lives and we are passionate about inspiring our customers to live their best lives. Our vision is to create the most remarkable omnichannel experiences for our customers.

WFM department & HR Analytics we are part on the shared services I HR, we look after all stores employees of all TFG group brands, Distribution centres, Financial Services and the bash team.
A Workforce Management Real Time Analyst is accountable to interpret, analyze and assess the workforce processes and metrics for Operations in short term to real time basis. WFM RTA is responsible on hands on and real time suggesting, implementing, and monitoring a range of human resource initiatives to support and achieve the desired business outcomes. This role is an Operational day-to-day focus and also considering for Vela in future.
 

Key Responsibilities:

  • Responsible for a multiple portfolio of store staff short term and real time scheduling needs, clocks and business requirements monitoring and in which the incumbent needs to manages and checks that stores receive optimal and efficient staff schedules in line with cost and budgets and customer experience/retail operational requirements, constantly communicate with the business managers and update the schedules for short term people and business needs changes.
  • Reporting – Unpaid Grace impact on employees pay, OT1.5, OT2 & OT2TAFW impact on the business on a weekly basis to identify problems stores, areas, regions or brands | Budget VS Cost VS Actuals weekly. 
  • Timesheets – real time reporting, UAR and Schedule Adherence.
  • Schedules – inputs to scheduling (trading hours, skills, keyholders) & trends identified which will need to be provided to WFM Scheduling Analyst 
  • Feedback – provide feedback to WFM Analyst based on findings 
  • Provides line manager/user support and query management related to WFM in real time
  • Systems Support and maintenance – Real Time and Monitoring incident logging and product support calls and managing background jobs (adding/creating jobs for stores automated processes, checking systems parameters)
  • Responsible for real time reporting/monitoring and tracking of WFM compliance, Real time and short-term adherence and trends analysis.
  • WFM’s first response team in real time and monitoring stores clocks

Qualifications and Experience:

  • A relevant tertiary qualification in Math, BSC, Bcom Stats or IT 
  • Minimum of 1 + years’ experience in a similar role 
  • WFM (scheduling, forecasting & real time)
  • MS office – Database analysis and problem solving 
  • Aspect (Alvaria) , Genesis, Day force, Kronos, Total IX.

Skills: 

  • Review and Reporting 
  • Managing Change 
  • Business Case Contribution 
  • Business Process Modeling (BPM) 
  • Enterprise Readiness Assessment 
  • Perform Gap Analysis 
  • Human resources systems and tools 
  • Presentation Creation 
  • Spreadsheet Expertise 
  • Employee Relations 
  • Learning Solutions Development 

Behaviours: 

  • Applies market and business insights in order to drive organisational objectives 
  • Effectively works with others to achieve shared goals 
  • Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation 
  • Understands and navigates dynamics created by processes, systems, and people 
  • Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment 
  • Interprets and simplifies complex and contradictory information when resolving organisational problems
  • Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

WFM Analyst

JOB DESCRIPTION

Who we are is because of our people. We invest in them because they make us better. We value our people, putting our customer’s first, working fast and smart and doing the right thing. TFG is a diverse, multi- faceted retail lifestyle group, woven into the lives of millions. We exist to genuinely be a part of our customer’s lives and we are passionate about inspiring our customers to live their best lives. Our vision is to create the most remarkable omnichannel experiences for our customers.

WFM department & HR Analytics we are part on the shared services I HR, we look after all stores employees of all TFG group brands, Distribution centres, Financial Services and the bash team.
A Workforce Management Analyst is accountable to interpret, analyze and assess the workforce processes and metrics. WFM analyst is responsible for suggesting and implementing a range of human resource initiatives to support and achieve the desired business outcomes.
 

Key Responsibilities:

  • Responsible for a portfolio of store staff scheduling needs and requirement in which the incumbent needs to be manages and checks that stores receive optimal and efficient staff schedules in line with cost and budgets and customer experience/retail operational requirements.
  • Provides line manager/user support and query management related to WFM
  • Systems Support and maintenance – incident logging and product support calls and managing background jobs (adding/creating jobs for stores automated processes, checking systems parameters)
  • Responsible for reporting/monitoring and tracking of WFM compliance, adherence, and trends.
  • WFM Model Testing and User Acceptance Testing

Qualifications and Experience:

  • A relevant tertiary qualification in Math, BSC, Bcom stats, Stats or IT 
  • Minimum of 2 + years’ experience in a similar role 
  • WFM (scheduling, forecasting & real time)
  • MS office – Database analysis and problem solving 
  • Aspect (Alvaria) , Genesis, Day force, Kronos, Total IX.

Skills: 

  • Review and Reporting 
  • Managing Change 
  • Business Case Contribution 
  • Business Process Modeling (BPM) 
  • Enterprise Readiness Assessment 
  • Perform Gap Analysis 
  • Human resources systems and tools 
  • Presentation Creation 
  • Spreadsheet Expertise 
  • Employee Relations 
  • Learning Solutions Development

Behaviours: 

  • Applies market and business insights in order to drive organisational objectives 
  • Effectively works with others to achieve shared goals 
  • Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation 
  • Understands and navigates dynamics created by processes, systems, and people 
  • Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment 
  • Interprets and simplifies complex and contradictory information when resolving organisational problems
  • Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results 

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Senior BI Analyst

JOB DESCRIPTION

Key Responsibilities:

  • Responsible for the definition of user data requirements for BI projects and initiatives
  • Conduct workshops determining the data requirements
  • Produce detailed data requirements
  • Define data specification documentation from the business requirements to assist with business understanding
  • Interpret business information needs based on business process and priorities
  • Compiling and assisting with dashboard executions
  • Assist with unit and integration testing
  • Ensuring clear traceability between requirements and solution
  • Identifying gaps between requirements and solutions
  • General trouble shooting of production problems
  • Work across functional and technical teams
  • Provide post roll out support to business
  • Assist in the evolution of the BI maturity in the organisation

Qualifications and Experience:

  • A relevant tertiary qualification (3 Years plus) Essential – Degree in Business, Stats, Maths or IT (Desirable)
  • Minimum of 2-3 years’ experience in a similar role 
  • Experience with BI/Reporting tools (i.e Tableau, PowerBI, Qlikview, Business Objects, Microsoft Analysis Services, Pyramid, BI Office, Azure etc.)
  • Previous experience in Retail and/or Supply Chain BI initiative
  • Project management skill

Skills:

  • Review and Reporting 
  • Good interpersonal skills
  • Planning and organising skills
  • Sound business acumen
  • High level of influence and credibility
  • Strategic thinking ability, with an analytical approach to problem solving
  • Effective communication skills
  • Good facilitation skills
  • Conceptual Problem solving abilities
  • Solution Outcome Driven
  • Strong testing (QA) methodology
  • A strong customer service focus
  • To be able to anticipate and evaluate the impact of possible problem solutions prior to implementation
  • To provide the critical after roll out change management support
  • To be self-motivated and able to work under pressure to tight deadlines
  • To be able to work as part of a team

Behaviours:

  • Builds Effective Teams – forms, develops and leads a group of individuals toward the achievement of a common team objective
  • Builds Networks – establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
  • Business Insight – applies market and business insights in order to drive organisational objectives
  • Communicates Effectively – conveys information and communicates ideas in a clear, concise and impactful manner
  • Customer Focus – understands, anticipates, and meets the needs and expectations of customers
  • Directs work – effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
  • Ensures Accountability – takes accountability and ensures others are held to account on agreed upon performance targets
  • Plans and Aligns – develops plans and prioritises initiatives that align to the organisational goals and objectives

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

IT Intern

JOB DESCRIPTION

Key Responsibilities:

  • Assist in supporting HR systems and applications.
  • Provide technical support and troubleshooting for any HR technology issues.
  • Collaborate with HR and IT teams.
  • Participate in testing and quality assurance activities for system updates and enhancements.

Qualifications and Experience:

  • A 3-year degree/diploma in Information Technology, Computer Science, Business Science (Computer Science or IS), Maths & Stats/Analytics, or any tech-related field.
  • An interest in HR technology and systems.
  • Basic understanding of databases, programming languages, and web technologies.

Skills: 

  • Strong analytical and research skills.
  • Passion for learning and a proactive approach to acquiring new knowledge.
  • Excellent attention to detail to ensure accuracy in risk assessments and documentation.
  • Good interpersonal communication skills to interact with stakeholders at various levels.
  • Proficient in Microsoft 365 Applications, including PowerPoint, Excel, Word.
  • Able to leverage new technology to enhance productivity, improve problem solving and support business growth.

Behaviours: 

  • Adhering to Principles & Values – Shows a commitment to ethical conduct, integrity and a strong sense of responsibility. 
  • Adhering to Standards – Ensures quality and compliance in the delivery of their work.
  • Continual Improvement – Actively seeks opportunities to continually improve processes. 
  • Driving & Persevering 
  • Entrepreneurial thinking
  • Planning & Organising – Uses a structured approach to effectively manage tasks. 
  • Presenting & Communication – Articulates ideas clearly to different audiences.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

Instructional Designer

JOB DESCRIPTION

Key Responsibilities:

  • Collaborate with business Subject Matter Experts (SMEs) to identify and obtain course objectives and content.
  • Collaborate with other roles in the team and business stakeholders, negotiating timelines and drawing up project plans where necessary.
  • Work closely with internal teams, subject matter experts, and clients to understand their requirements and deliver solutions that meet the business need.
  • Present learning solutions to key stakeholders within the business.
  • Work closely with internal teams, subject matter experts, and clients to understand their requirements and deliver solutions that meet their needs.
  • Lead the design and development of a variety of learning materials, including online courses, training modules, videos, simulations, assessments and workshops.
  • Design and develop learning frameworks, storyboards, video scripts, delivery plans, workshop materials, etc. 
  • Apply tested instructional design theories, practices, and methods.
  • Develop evaluation and assessment of the instruction and its impact.
  • Maintain project plans, documentation, course folders and workflow using relevant internal tools.
  • Remain abreast of trends and technologies in the field of learning and development.
  • Provide input into internal processes and learning methodologies to aid continuous improvement.
  • Provide internal QA.
  • Coach and | or mentor within your domain.

Qualifications and Experience: 

  • A qualification in Human Resource Management, Instructional Design, Educational Technology, or a related field.
  • 4+ years’ proven working experience in the relevant field.
  • Project management and change management experience or exposure.
  • Curriculum planning and design skills.
  • Able to create high quality digital, facilitated, and blended learning frameworks and storyboards.

Skills: 

  • Perform learning analysis 
  • Learning solutions development 
  • Excellent communication (verbal and written) and interpersonal skills
  • Excellent attention to detail
  • Excellent problem solving skills
  • Change management skills
  • Strong organisational and planning skills

Behaviours: 

  • Applies market and business insights to drive organisational objectives.
  • Effectively works with others to achieve shared goals.
  • Creates an environment that fosters and nurtures a culture of creativity which drives success.
  • Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation.
  • Develops plans and prioritises initiatives that align to the organisational goals and objectives.
  • Understands and navigates dynamics created by processes, systems, and people.
  • Assesses and improves the efficiency, effectiveness, and quality of various work processes.
  • Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment.
  • Interprets and simplifies complex and contradictory information when resolving organisational problems.
  • Takes accountability and ensures others are held to account on agreed upon performance targets.
  • Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Click here to apply

All the best with your applications.

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