To apply, click on the link at the end of the posts and all the best with your applications.

1. IT Procurement Sourcing Specialist
2. Telesales Consultant
3. Incident Analyst (Junior) – Health Systems
4. Administrator
5. Professional Assistant – Executive
6. Android Developer (Senior)
7. Servicing Administrator
8. New Accounts Consultant

IT Procurement Sourcing Specialist

Discovery Corporate Services – Group Procurement

IT Procurement Sourcing Specialist

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About (Group Procurement)

Discovery conducts a centre-led Procurement department which has three strategic objectives, namely optimising cost efficiency, supplier partnering to create shared value and transformation through preferential procurement. These are underpinned by the principles of proper governance and good corporate citizenship.

Key Purpose

The main purpose of the Commodity specialist is to implement sourcing strategies for IT Software services that will drive the objectives of increased savings and inclusive procurement while adhering to governance and managing the objectives of the internal stakeholders. The specialist will effectively manage the assigned portfolio and departmental objectives. An important aspect of this role is optimizing cost efficiencies, supplier performance and supporting Discovery’s business plans.

Areas of responsibility may include but not limited to

Strategic

• Support the Procurement Manager with developing and implementing commodity sourcing strategies based on existing and forecasted spend.
• Assist with optimising sourcing per category spend analysis and optimisation with a total cost of ownership approach.
• Participate on cross-functional teams to ensure that Discovery is leveraging spend and driving best value.
• Support internal customers for the sourcing of goods and services by following established and approved procurement policies and procedures in order to provide the lowest cost consistent with quality and service requirements while maintaining good supplier relations.
• Optimise procurement savings.
• Maintain effective working relationships with external customers and /or suppliers with a view to assess or improve the quality of the procurement and purchasing.
• Work with cross functional team with the aim to increase contract coverage and process efficiency.
• Assist with preparation of monthly reports for exco and recommend areas of improvement for the procurement division.

Administration

• Chairing daily, weekly or monthly procurement forums which review procurement requests for purchase orders, for the categories under management.
• Review planned orders, create requisitions for purchased items, capture new purchase orders and assign for approval.
• Facilitate interactions with suppliers and internal business stakeholders on a daily basis to resolve transactional issues and gather critical information (invoices, tracking info, tax docs etc.)
• Contract pricing validation for all purchase requests under category management.
• Request competitive quotes and proposals.
• Matching and receipting of orders for payment to ensure payments are made in required 30 days.
• Creating catalogues for service providers against which they can purchase items within the portfolio.

B-BBEE

• Engaging vendors that do not meet the minimum B-BBEE requirements to agree on a plan to improving their B-BBEE levels.
• Scanning the market to identify vendors that we could onboard to help us reach our shortfalls.
• Recommending vendors to take part in RFP and other sourcing processes.

Contract Management

• Work with internal business stakeholder to ensure 80% of spend with suppliers is under contract.
• Engaging with suppliers for contracts renewal prior to expiration.

Managed Spend under procurement

• Meeting with business areas to see how we can influence and increase spend within the areas.
• Discussing the procurement policy and process with the various business areas to use this as part of the compliance.

Savings

• Developing category strategies that will assist in reaching the required savings targets.
• Recording savings achieved into the relevant registers once approved and signed off by business areas.
• Meeting with vendors to see how we can reduce our overall costs and Total cost of ownership (TCO).

Supplier Relationship Management

• Conducting Quarterly Business Reviews (QBR) with strategic suppliers to identify changes in the environment that could impact on Discovery.
• Where suppliers are not meeting the required SLA’s to meet with vendors to provide a remedial plan on how to rectify this.

Reporting

• Development and generate monthly, weekly, ad-hoc reports for business units and Procurement Management Team

Personal Attributes and Skills

• Must be able to operate independently and under pressure
• Able to perform multiple concurrent tasks and responsibilities and to deal with changing priorities while maintaining personal effectiveness
• Strong negotiation skills at all levels
• Must have a strong understanding of contract management and risk mitigation
• Ability to communicate (orally and in writing) and be responsive to internal customer requirements
• Must be decisive and driven by deadlines
• Must be willing to challenge ideas and provide suggestions which are in the best interests of the company
• Ability to work collaboratively with internal customers and other procurement professionals
• Must exhibit sound interpersonal skills involving interfacing, coordinating and negotiating with internal customers and suppliers

Education and Experience

• Qualification in Supply Chain preferred, preferably CIPS accredited.
• 5 years procurement experience, with at least 2 years a commodity specialist
• Demonstrated experience in developing and implementing sourcing strategies which resulted in a world-class supply base that continually exceeded cost, quality, delivery and service objectives.

Telesales Consultant

Discovery – Connect
Telesales Consultant
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Job Description
Identifying sales opportunities.
Answering inbound calls timeously and making required outbound calls
Co-ordination of own administration
Identifying sales opportunities
Maintaining accurate details and statistics of all queries
Key purpose
This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Insure telesales.
Key Outputs
The successful individual will be required to perform on, but not limited to the following key outputs:
• Achieve Insure Sales target
•Communication to members telephonically via fax and email
•Attending to general administration
Achieve more than YOU BELIEVE
Discovery Ltd. registration number: 1999/007789/06. Companies in the group are authorised financial services providers.
Discovery Group – Talent Acquisition
Page 2 of 2
Confidential
•Conduct Financial Needs Analysis
• Achieve quality target
•Overcome objections
•Adhering to service level agreements
Personal attributes and skills
The successful individual will be required to demonstrate the following competencies:
• Target Driven
•Team Player
•Goal orientated
•Self motivated
•Ability to perform under pressure
•Adapt to change
•Persuasiveness
•Resilience/Tenacity
•Sound Time Management
•Self managed
•Attention to detail
•Ability to learn quickly and apply knowledge
•Speak fluently (accent neutral) English/Afrikaans
Qualification & Experience
• Matric
• At least 2 years sales experience, preferably in an outbound telesales environment
Minimum 2 years short-term product knowledge
• PC literacy, email, word, excel
•Tertiary qualification an advantage
•NQF5 and RE5 qualification
•Class of Business
Employment Equity
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Incident Analyst (Junior) – Health Systems

Discovery – Health Systems

Junior Incident Analyst

About Discovery 

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Health Systems

The Discovery Health Systems (DHS) is a world class software development house that enables the Discovery Health Business to use digital transformation as a competitive advantage. It focuses on rapid quality software delivery. Innovation and excellence are key attributes to all our initiatives. The skills and expertise in the team allows a diverse product development on all strategic, tactical and operational changes. Our environment is fast-paced and demands energy, drive, enthusiasm, ownership and creativity, but it rewards with an extremely fulfilling and stimulating environment that actively supports career growth and development. 

Key Purpose

Resolves incidents common to a set of tickets, by analysis of underlying systems, evaluation of alternatives and the coordination of the implementation of fixes. Identify issues from sets of tickets by conducting trend analysis. Provides periodic reporting on incidents, as well as Incident Reports for major outages.

Areas of responsibility may include but not limited to

Incident Initiation Form

• Receive a ticket related to an incident from the service desk (or multiple tickets) and initiate Incident Management Process.

Incident Analysis Board

• Analyse incident trends and liaise with external teams to determine root cause. 
• Prepare and publish incident communications as per process. 
• Coordinate necessary meetings/discussions with all stakeholders to restore affected services. 
• Diagnose possible fixes/work-around, evaluate and eliminate possible causes. 
• Evaluate recurring incidents to establish common trends/patterns. 
• Initiate Problem Management Process where relevant.

Incident Report

• For major incidents investigate the conditions and document the findings in an Incident Report. 
• If required, present the findings in the relevant forums.

End of Day Summary Report

• Create an end-of-day summary report on incidents. 
• Contribute to the summary monthly report of the area.

Guidelines, Standards and Reference examples

• Participate in internal forums such as Support Services Work Group and lead work streams, to contribute to the methodology and standards. 
• Ensure that knowledge acquired in the Release process is shared within the larger Support community.

Personal Attributes and Skills

Behavioural skills

• Stress management, Time management and prioritisation, Customer/Service orientation, learning orientation Analytical thinking, and Technical Skills.
• Troubleshooting and problem analysis, Business writing, Incident trend analysis (statistical skills.

Education and Experience

• Matric – essential
• ITIL Foundation course – beneficial
• Minimum 18 months’ experience in Incident Management or Service Desk environment
• Process knowledge of Incident management and ITIL processes
• Technical knowledge of Service desk monitoring and support tools
• Telephone etiquette.

Administrator

Key Purpose
Operations specialist to assist manager and team with driving implementation of key objectives and strategic initiatives within Payments Team.

Areas of responsibility may include but not limited to

• Administration of Discovery Invest Products
• Death claim processing
• Emigration Claim Processing
• Maturity claims processing
• Ill Heath Claims Processing
• Discretionary Claims Processing
• Retirement Claims Processing
• Handling telephonic queries from policyholders, financial advisors and franchises
• Liaising with clients and franchise in obtaining outstanding requirements
• Relationship building with financial advisors and internal and external colleagues /clients
• Statistics of workloads to ensure that daily targets are met
• Ensure that all standard operating procedures and business rules are adhered to.
• Assisting with testing and system implementations

Personal Attributes and Skills

• Client Centric
• Values Driven
• Resilient
• Optimistic
• Drives Results
• Instils Trust
• People Savvy
• Excellent Communication Skills
• Problem Solver
• Learns on the Fly
• Detailed and Focused
• A strong ability to apply information
• Enthusiastic and flexible to change

Education and Experience

• Matric
• Business Degree (Advantageous)
• A minimum 2 years experience in the LISP industry
• Knowledge and Experience of the Pension Funds Legislation
• Knowledge if Long-Term Insurance Legislation
• Knowledge of the Collective Investment Schemes Legislation

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Professional Assistant – Executive

Assistant Company Secretary

Core Description

Responsible for high level provisioning of high-level support to the to the Group Company Secretary in relation to corporate governance, ensuring compliance with requirements of the Companies Act, Code on Corporate Governance and JSE listings requirements, Delegation of Authorities, internal processes and board resolutions

Job Responsibilities

• Providing high level support for the Group Company Secretary, the Group Exco Team,the Boards of Directors of Discovery and all its subsidiaries and Regulators.
•  Providing high level support at/ for strategic workshops & meetings, board evaluations and implementation, as well as tracking of Performance Management, including, but not limited to:
• Handling activities which are logically carried out by a Group Secretariat
• Supporting and coordinating directors# activities (board performance assessment, board training and awareness (including Subsidiaries)).
• Facilitating relations between management and Board and Committees (including Subsidiaries).
• Ensuring proper statutory administration.
• Ensuring compliance with requirements of the Companies Act, Corporate Governance practices and JSE Listing Requirements.
• Providing high level advice and guidance on corporate governance matters.
• Ensuring leadership and performance that is aligned with the Telkom culture and values.
• Ensuring regulatory and corporate governance compliance
• Attending and guiding all statutory company secretarial needs of the Group.
• Guiding the submission of regulatory returns to CIPC as well as relevant notifications and applications to the various regulators.
• Providing ongoing support to the Board and Board Committee chairperson, and Group Exco Members.
• Attending Board and its Committee Meetings of the Board, including other subsidiary governance structures.
• Providing general secretariat, governance and other services that may be required from a Company Secretary.
• Attending to all director and committee member queries.
• Reviewing and implementing of the Delegation of Authority for the Group.
• Reviewing and implementing of the Board Charter, Committee Mandates and Annual Work Plans
• Management of Board Evaluation Processes.
• Developing and implementing of the Corporate Governance Corporate Calendar for the Group (including Subsidiaries).
• Developing initial appointment letter and other documents.
• Preparing of Written Resolutions (Round Robins) for the various governance structures.
• Preparing of certified extracts from various governance structures and distribution thereof to relevant person(s).
• Updating policies with amendments approved by relevant committee / board and preparing execution copies.
• Assisting in the preparation of prescribed submissions to the regulator e.g., notification of termination/ appointment of key individuals.
• End-to-end Board and Committee meeting administration:
• Preparing and drafting agendas and other meeting papers for the Board and its Committees (including designated Subsidiaries).
• Preparing meeting packs for the Board and its Committees (including designated Subsidiaries).
• Preparing meeting packs to ensure compliance with statutory and corporate governance prerequisites.

Technical Knowledge

• Companies Act, JSE Listings Requirements, King IV Code of Corporate Governance, Project Management; Products; Administration; Financial Management; Communication; Computer; Company secretariat/ statutory/ governance/ stock exchange

Education and Qualifications

• Relevant Tertiary Qualification
• CGISA – advantageous
• Membership of the Institute of Chartered Secretaries and Administration (ICSA) will be anadded advantage

Experience

Minimum 5 years experience in a Company Secretariat

Excellent drafting skills, particularly in respect of minute taking and attention to detail.

Good administration and organisational skills.

Excellent communication and interpersonal skills.

Ability to work under pressure.

Experience in working in the Group Secretariat or similar environments.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Android Developer (Senior)

Discovery – Group Information Systems – Digital Channels

 

Senior Android Developer – Mobile Team

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Digital Channels

Working in a high performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward.

The Digital Channels team works on dynamic new projects and product enhancements within the web and mobile platforms in order to improve business inefficiencies, gain competitive advantage on our products and ultimately to provide better service to our clients. Using knowledge of the organization’s technology infrastructure and specific software applications, Application Platform Services helps the business to address changes through technologies.

Key Purpose

This team is responsible for the Discovery member application published to the Play Store. They work with other Discovery business units to deliver innovative solutions to all members.

Within the Digital Channels system area, the Android developer will work on the Discovery application together with Product Owners from various business units, Business Analysts, UX/UI designers & Content Teams, System Architect, and managers to understand the overall business need and the requirements, design the system solution using various approaches and technologies, implement the designed solution in the system with high quality source code.

Android developers will support the projects throughout the project lifecycle, including requirements, design, implementation, release, and post release support.

Android developers in the Digital Channels area must be able to technically support and maintain the deployed applications on dev, test and production environments. 

Areas of responsibility may include but not limited to

The senior Android developer must have a competent understanding of:

• The system development life cycle and can explain the Android developer role in each stage
• The defined system development tools, processes and workflows
• The distinction between business, functional and non-functional requirements and how to implement them
• The importance of delivering high quality source code and how to achieve it
• The technologies used and the systems components structure
• The domain and business terminologies and link them back to system implementations 

The senior Android developer should be able to demonstrate that they can:

• Develop, test, and maintain the deployed application software with high quality
• Collaborate with product managers and designers to ensure a successful, high-quality product and great user experience
• Analyse, maintain and enhance existing application and troubleshoot issues with efficiency.
• Perform accurate development estimation
• Produce technical specifications and designs. Participate in new business development through ideation, prototype development, and project estimates
• Research new techniques, tools, and best practices and share that knowledge with the team and community
• Maintain high standards 
• Analytical and problem solving skills
• Self-starter who takes ownership, is accountable, and is able to work under minimum supervision
• Excellent written and verbal communication skills
• Can help with quality assurance and provide comments                                          

Within 6 months of being in the position, an Android developer should be able to demonstrate strong domain knowledge and technologies in relation to the environment that they work in.

Personal Attributes and Skills

Behavioral Skills

• Stress Management
• Time management and prioritization
• Creativeness
• Learning orientation
• Negotiation skills
• Innovation
• Clean code thinking

Technical Skills

• Project Management
• Business Writing Skills
• Presentation and Facilitation Skills
• Solution Architecture
• Process Mapping
• Entity Diagram mapping
• Software testing pack design, functional testing

Education and Experience

Minimum

• 3+ Year IT related Degree or Diploma (BSc/BTech or similar)
• 4+ years’ experience developing Android applications
• Have worked on multiple published apps in the Play Store

Advantageous

• 4+ years of hands-on experience developing native apps for Android
• Deep understanding of REST, JSON, HTTP and related mobile networking frameworks
• Unit testing and mocking frameworks.
• Knowledge of OO design principles and development patterns
• Experience with agile development methodologies
• Experience with automated testing tools and techniques
• Experience in Kotlin beneficial
• Experience with GIT
• Have worked on at least 1 app published in the Play Store

Methodologies

• Waterfall and Agile
• Knowledge of OO design principles and development patterns

Tools

• SoapUI (SOAP) / REST client (JSON)
• Android Studio
• Atlassian tool suite (Jira, Confluence)

Processes

• ITIL (Incident, Release, Problem Management)

Technologies

• J2EE, Sprint Boot
• Android, Java, Kotlin
• WebLogic, Apache

• UML
• XML, JSON
• SOAP and REST Web Service Development

Other

• Software architecture
• JAD sessions
• Data modelling techniques

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Servicing Administrator

Discovery Corporate & Employee Benefits

Servicing Administrator

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Corporate & Employee Benefits

Discovery Employee Benefits- Group Risk Inspire employees to lead healthier lives and unlock financial value from our dynamic Group Risk protection benefits and wellness programmes.

Key Purpose

The key purpose of this role is to administer Group Risk policies, reconciling scheme and reassurance premiums and to handle all queries relating to any of the above with external and internal clients

Areas of responsibility may include but not limited to

• Processing of all daily and monthly transactional activity within agree service levels.
• Process data comparison to prepare reconciliation of premiums to ensure that the client is applying correct rates against internal billing.
• Liaison with both internal and external clients to ensure resolution of client queries (TWT); as per SLA
• Responsible for entire billing process including monitor monthly billing, contributions allocation and sending statements

• Compare bank statement against scheme batch remits to ensure the accurate allocation of payments/premiums to correct schemes.  Issue credit control where necessary.
• Handling of general admin queries

Personal Attributes

• Leading and Supervising
• Planning & Organizing skills
• Working with People – Communication
• Persuading and Influencing
• Adhering to Principles and Values – Self management
• Delivering Results and Meeting Customer Expectations
• Coping with Pressure and Setbacks
• Relating and Networking
• Team work and analytical skills

• Communication
• Problem solving
• Initiative and enterprise
• Learning
• Technology

Education and Experience

• Matric – essential
• MS Office – Proficient in Excel
• Group Life /Risk Insurance experience – an advantage
• Full compliance and legislative universe relating to employee benefits, FAIS and Umbrella Funds.
• 3 – 5 years’ experience within a Group Life Administration environment – an advantage

Employment Equity  

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

New Accounts Consultant

About Discovery 

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society. 

About Discovery Bank 

Discovery Bank is a bank like no other – a shared-value bank, designed with our clients in mind. We’re all about sharing the value that clients create when they manage their money well, back with them through exceptional interest rates and rewards. Our Vitality Money programme measures how well clients manage their finances, informs them of what it means to be financially healthy, and empowers them with the knowledge to get enhanced rewards for managing their money well. If you’re adaptable, a problem-solver, always questioning the way things are done, passionate about doing what is right, and obsessed with providing a quality service experience, we have a job for you where you can be your best in an environment that’s safe and nurturing. 

Key Purpose

The New Accounts Consultant assists with the opening of new accounts (with specific focus on FICA or KYC), as well as captures and/or maintains account information ensuring data integrity. The incumbent will prompt, request and resolve/remediate any required information that is outstanding or incorrect, with various stakeholders. Further, report on/act on errors within the account origination KYC process and/or other manual remediation tasks.

Areas of responsibility may include but not limited to

• Ensures completeness and quality of New Business remediation and updating client information within agreed SLAs.
• Accurately classifies, registers, routes and indexes documentation either manually or on the system.
• Takes action on incomplete information, in order to adhere to requirements with clients, third parties or any stakeholders (e.g., Brokers, Corporate BPs, etc.)
• Achieves specified production targets, turn-around-times, handle times, etc.
•  Supports internal stakeholders with remediation activities.
•  Engages with clients with regards to soliciting documents and/or information, queries and FICA requirements.
• Keeps abreast with legislative and industry changes (FIC Act, FAIS, POPI, etc.)

Education and Experience

• Matric.
• Relevant degree.
• At least 1 year working experience in a data capturing, servicing, operations or administrative environments is required.
• At least 1 year in a new business or client acquisition role within Financial Services is preferred.

Personal attributes and skills

Values Driven:

• Committed to integrity and ethics in business.
• Behaves consistently with Discovery Values

Optimistic:

• Motivated by a positive future.
• Energised by challenges.

Learns on the Fly:

• Embraces the unfamiliar
• Experiments to find solutions.

Resilient:

• Recovers quickly from setbacks.
• Grows from negative experiences.

Instils trust:

• Follows through on commitments.

People Savvy:

• High EQ with low ego

Drives Results:

• Energises self and others to achieve.
• Consistently exceeds goals.

Problem Solver:

• Looks beyond the obvious
• Finds sustainable solutions.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Click here to apply

All the best with your applications