Share this post on
To apply, click on the link at the end of the posts and all the best with your applications.
Multichoice Graduate Programme
| Category: | MultiChoice South Africa |
| Level: | Junior |
| Closing date: | 09 Aug 2024 |
| Position Type: | Fixed Term Contract |
| Location: | MultiChoice City |
Job Description:
Kick-Start your Career at Multichoice in our Graduate Programmes
Are you looking to work for a company as unique as you are?
Are you creative, hungry to grow, and comfortable with an incredibly competitive environment, then look no further.
MultiChoice is looking for dynamic young people to be part of the driving force behind our Content Acquisition (Law, Economics), Content Specialist (Film, Television – Portuguese Speaking*), Audio Final Mix Engineer (Sound Engineering), Commissioning Editor (Film Making), Production Accountant (Accounting & Finance), Channel Ops (Film Making- Portuguese Speaking*), Marketing Specialist, Data Analytics & Project Management Specialist, Communications Specialist (Public Relations Journalism/equivalent) and Graphic Designer.
Our Graduate Programme will provide young talent with a comprehensive experience, including rotations throughout our business. The programme will equip you with all the skills necessary for a successful career.
We are looking for graduates with the following qualifications with a minimum aggregate of 65%:
- BCom Economics with Law
- BA Film Making (Production Knowledge a MUST*)
- BA in Film and Television (Portuguese speaking*)
- BA Sound Engineering
- BCom Marketing
- Project Management & Data Analytics
- BA Public Relations, Journalism or equivalent
- Bachelor’s Degree in Graphic Design, Visual Arts, or a related field
How to apply
If you are a South African citizen, who recently graduated with an interest in working within MultiChoice:
Please send us your Resume, Academic Results, a copy of your ID, and a short cover letter describing what makes YOU special. (Max 150 words)
Technical & Payments Consultant
| Category: | MultiChoice South Africa |
| Level: | Skilled |
| Closing date: | 09 Aug 2024 |
| Position Type: | Permanent |
| Location: | MCSA Cape Town N1 City |
Job Description:
The Organization
The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.
By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.
Join Africa’s most loved storyteller!
Key Customers
Internal: Affiliated Departments; Employees.
External: Subscribers and Business Partners
Location
South Africa across regions (North, South, East, and Central)
Purpose of the Position:
- The customer service representative position is responsible for providing quality and efficient customer service to customers through the daily customer management by rendering sales and technical support.
- To deliver sales targets, service performance and achieve customer satisfaction as per the set targets.
Key Performance Objectives
Tasks
Business Operations
- To be one stop resolution agent for each customer that walk into the Service/Experience Centre.
- Ensure customers experience is of high standard and service by delivering individual performance indicators on a day-to-day basis.
- Contribute to the achievement of the team’s sales targets as contracted and to the team’s sales effort including the primary responsibility to maintain healthy customer relations.
- Ensure the successful resolution and follow-ups of escalated customer queries from customers within agreed timelines.
- Have full understanding on the products and promotions for effective customer engagements and attend all trainings and ensure compliance on all assessments where required.
- Adhere to all operational processes and procedures.
- Participate and understand all changes and updates made in the team and the business.
- Follow through the communication procedure, policies, standard operating procedures, and guidelines to build instantaneous rapport with the customer for a sustainable engagement through trust, open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Be the Company gatekeeper and information centre by understanding all the product and service offerings and being able to assess and offer additional services to the customer while engaging to resolve their problem.
Qualifications
- Matric/Prior equivalent work experience
- Post Matric qualification advantageous
Experience
- 3 – 4 year’s work experience in customer service environment
Technical Competencies (List the key technical competencies)
- Product and Service Offering understanding.
- Negotiation Skills
- Customer Service Management
- Good communication skills
- Time Management
- Active Listening Skill
Behavioral Competencies (List the key behavioral competencies)
- Problem Solving
- Results Orientation
- Attention to Detail
- Time Management
- Planning & Organising
- Resilience
- Ideas Generating
- Collaboration
Assistant Manager: IT Audit
| Category: | Group Finance |
| Level: | |
| Closing date: | 09 Aug 2024 |
| Position Type: | Permanent |
| Location: | MultiChoice City |
The Organisation
The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.
By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.
Join Africa’s most loved storyteller!
Reports to: IT Audit Manager
Direct Reports: Snr IT Auditor and IT Auditor
Division: MultiChoice Group
Department: Group Internal Audit Services
Key Customers: MCG (EBS, Technology, Irdeto and Connected Video)
Location: South Africa, Johannesburg, Randburg
P Purpose of the Position
To manage IT internal audit reviews in line with the audit plan for the MultiChoice Group (MCG) Internal Audit Services (IAS).
To carry out internal audit work as assigned, in line with the standards and methodologies set by IAS. This role also performs analysis on internal controls, providing recommendations on improvements, ensuring that internal control processes and systems are robust enough to mitigate risk.
To manage key activities for each assigned engagement including planning, client communication, quality of fieldwork, reporting, engagement, team performance evaluation.
Key Performance Objectives
Operational delivery
Develop and maintain in-depth understanding of the various businesses and business models within MCG.
Maintain IAS’ understanding of general business developments, key risks and assurance needs within the segment.
Manage relationships with key stakeholders in MCG.
Gather, maintain and share knowledge with the broader IAS team.
Promote the strategy and role of the IAS department within the portfolio.
Live our values and lead by example.
Career coaching and mentoring, identification of development/learning needs and assistance with development planning.
Summarise and present all performance evaluation feedback for the half, and year end performance review process.
Raise awareness of matters requiring attention within the team at management meetings.
Planning
Communicate the details of the assignment, to client and the team, within acceptable timelines.
Agree the engagement objectives and engagement admin with the IT Audit Manager.
Perform adequate research for each area under review.
Maintain audit file on TeamMate in line with set methodology.
Prepare project deliverables in conjunction with the IT Audit Manager.
Guide each team through allocated sections; On-board and manage outsourced resources.
Ensure that quality standards are being applied to documentation applicable at this stage.
Fieldwork
Prepare own and review team’s engagement work papers to ensure appropriate quality standards are met.
Execute fieldwork where necessary.
Provide a clear understanding of all issues identified during an engagement.
Understand and apply the IAS escalation framework.
Reporting
Prepare a draft report with management comments for review by the IT Audit Manager.
Discuss and close out audit findings as raised in the report with key stakeholders
Project Management
Manage deadlines and budget.
Provide weekly planning input, updates and raise project issues (eg. project delays, replanning, teaming) to the Manager.
Identify areas of improvement to improve team efficiency.
Quality Assurance
Assess and signoff on quality of engagements in relation to the IIA/IAS standards (this includes the Project checklist, the Project Performance Assessment, the Client Survey and all Individual Performance Assessments).
Maintain all IT Files in line with defined methodology and as per QAIP.
General
Support the broader IAS team in achieving delivery milestones and the department’s strategy
Perform additional assigned tasks in in the function e.g Audit committee reporting and reporting into various governance forums.
Qualifications
Relevant Bachelor’s degree in IT, Information Systems or Computer Science
Professional qualification in IT Audit: Certified Information Systems Auditor (CISA).
Professional qualifications CRISC and CISSP are advantageous.
Business education at academic level.
At least 4 years’ experience in internal audit, with an additional 2 years of experience in supervising teams.
Experience
Clear interest in the technology and media industry.
Other: Proficiently skilled in the use of Microsoft Office suite and TeamMate.
Exceptional report writing skills.
Technical Competencies
Core ITGC understanding
Project Management
I&T Governance
IT Risk Management
Data Engineer
| Category: | Information Technology |
| Level: | Skilled |
| Closing date: | 09 Aug 2024 |
| Position Type: | Permanent |
| Location: | MultiChoice City |
Job Description:
The Organization
The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.
By joining our passionate and creative team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.
Join Africa’s most loved storyteller!
Location
South Africa, Johannesburg, Randburg
Purpose of the Position:
The purpose of the Data Engineer for Technology role is to design and implement data models and architectures that enable business stakeholders to gain insights from large-scale datasets. This individual will work closely with cross-functional teams to understand business requirements and develop solutions that enable data-driven decision making. The Data Engineer will be responsible for designing, developing and supporting ETL processes, pipelines, and data validation processes to ensure accuracy and consistency of data. They will also be responsible monitoring and supporting the production environment to maintain SLA for dashboards, reports, and visualizations that provide insights into key business metrics and trends. The purpose of this role is to help organizations leverage their data to make informed decisions and improve business outcomes.
Manage production environment on a 24/7 rotation to ensure data reliability, quality to all stakeholders
Work across teams of data engineers, data architecture, data scientist, data analyst to maintain datawarehouse standards and governance
Analyse, interpret and display data sets to ensure data driven solutions that address challenges and business needs within Multichoice
Key Performance Objectives
Tasks
Environment Support and Governance
Track, Monitor and Analyse performance and issues on the production environment and perform corrective actions to restore services
Communication of issues to all relevant stake holders
Perform quality checks to ensure solutions deployed into production are of high quality
Perform production systems and process audit and continius improvement of production systems
Ensure 24/7 system uptime on a rotational support schedule
Compliance
Ensure solutions adhere to standards and best practices and participate in solution reviews to ensure all solutions fit within standards
Operate within project environments and participate in CII continuous improvement efforts
Operational Delivery
Assist in designing and develop data models, ETL processes, and pipelines to support data ingestion, transformation, and analysis.
Work with cross-functional teams to identify data requirements, prioritize data initiatives, and drive solutions that enable data-driven decision making.
Develop and maintain dashboards, reports, and visualizations that provide insights into key business metrics and trends.
Design and implement data quality and data validation processes to ensure accuracy and consistency of data.
Develop and maintain documentation for data models, data lineage, and data flow.
Technical Competency
Be accountable for solutions, their sustainability and accuracy as well as dates against it’s deliverables
Share knowledge and practical experience with community.
Implement best practice Data warehousing development based on methodology adopted for solution by Architecture
Qualifications:
A Bachelor’s Degree in Computer Science, Information Technology or Equivalent Qualification
Technology Certifications in Databricks, Azure, Data Engineering and other technologies highly advantageous
Experience
Minimum 3 years’ experience as a Data Engineer or BI Developer
Experience with SQL Server Tool Stack
Experience with data visualization tools such as Paginated reports (SSRS), Power BI, Tableau or QlikView.
Experience in developing solutions in cloud technologies including but not limited to Azure, Databricks, SQL and Data Lake
Experience in Dimensional Modeling
Technical Competencies
Languages:
Transact SQL
Python
Technologies:
SQL Server
Azure Data Factory
Azure Synapse Analytics
Azure DevOps
Data Lake
Power BI
Databricks
Behavioral Competencies
Accountability
Relationship building
Detail Orientated
Problem Solving
Teamwork
Interpersonal Support
Perseverance
Motivation
Prioritization
Analytical Thinking
Strong communication and interpersonal skills.
All the best with your applications.
Leave a Reply