Pedros – Head Office

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POS Database Administrator

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Manage and maintain databases for Micros, GAAP, Uber Eats, Mr. D, and Yumbi, ensuring data accuracy, integrity, and security
  2. Provide POS support and troubleshooting, leveraging expertise in Micros and other applications
  3. Develop and implement data backup and recovery procedures to prevent data loss
  4. Ensure efficient data exchange between systems, resolving communication issues promptly
  5. Collaborate with internal teams to identify and prioritize database improvements
  6. Monitor system performance, optimizing database configuration for enhanced speed and reliability
  7. Document database changes, updates, and procedures for knowledge sharing
  8. Stay up to date with industry developments, applying best practices to our database management

REQUIREMENTS:

  1. 3+ years of experience in database administration, preferably in a QSR or retail environment
  2. Strong knowledge of Micros and other POS systems
  3. Experience with database management systems, Micros & GAAP
  4. Familiarity with data integration and API connectivity (e.g., Uber Eats, Mr. D, Yumbi)
  5. Excellent problem-solving skills, with the ability to troubleshoot complex issues
  6. Strong communication and collaboration skills
  7. Flexibility to work varied shifts, including weekends and holidays (if required)

Nice to Have:

  1. Experience with GAAP and other financial systems
  2. Knowledge of ITIL principles and service management
  3. Certification in database administration or a related field (e.g.Oracle Certified Professional)

ICT System Administrator

Job Description

ROLE OVERVIEW:
The 3rd Line Support System Administrator will be responsible for providing comprehensive support for our IT infrastructure. The candidate will manage system administration tasks, including patch management, cybersecurity, switch configuration, firewall management, backups, and Azure cloud management. This position requires a highly skilled individual who can work independently and is self-managed.

KEY RESPONSIBILITIES:

  1. Run patch management using RMM tools like Datto RMM to deploy security patches and scripts.
  2. Understand and apply cybersecurity principles.
  3. Set up HP switches with VLAN segmentation.
  4. Manage firewalls, with a preference for Sophos and Fortinet.
  5. Oversee backups and restores.
  6. Manage Microsoft Azure cloud environments.
  7. Implement robust security measures for Azure, Hyper-V, Exchange, and Active Directory.
  8. Identify opportunities for automation in Azure workflows and on-premises systems.
  9. Create and maintain detailed documentation related to system configurations, processes, and procedures.

REQUIREMENTS:

  1. A relevant IT qualification.
  2. Hands-on experience with Datto RMM or similar RMM tools.
  3. Strong understanding of cybersecurity principles.
  4. Experience configuring HP switches with VLAN segmentation.
  5. Proficiency in managing firewalls, preferably Sophos and Fortinet.
  6. Proven experience in managing backups and performing restores.
  7. Significant experience managing Microsoft Azure cloud environments.
  8. Valid Microsoft Certified Azure Administrator Associate certification.
  9. Proven experience as an IT Systems Administrator, with significant hands-on experience in managing Microsoft Azure, Hyper-V, Exchange, and Active Directory.
  10. Ability to implement robust security measures and identify automation opportunities.
  11. Strong documentation skills.

Administrative Assistant – Product Development

Job Description

We are looking for a proactive and organized Product Development Administrative Assistant to provide essential support to our Product Development team in the Quick Service Restaurant (QSR) sector. In this role, you will be the backbone of the department, ensuring that day-to-day operations run smoothly by managing administrative functions, facilitating communication, and assisting with project coordination. Your role will be pivotal in helping the team focus on their core activities by handling the logistical and administrative tasks that keep everything on track. If you have a passion for the food industry and excel at multitasking in a fast-paced environment, this position is for you

DUTIES AND RESPONSIBILITIES:

  • Provide administrative support to the Product Development team
  • Assist in the preparation and distribution of reports, presentations, and other documentation related to product development
  • Maintain and organize department files, records, and databases, ensuring that all information is up to date and easily accessible
  • Handle internal and external communications, including responding to inquiries and coordinating with other departments or Suppliers
  • Assist with the logistics of product testing, including ordering supplies, equipment, and coordinating with stores
  • Track and manage the department’s budget, processing invoices and expenses, and ensuring that financial records are accurate
  • Support the team with data entry, analysis, and preparation of summaries for product evaluations
  • Provide general office support

REQUIREMENTS:

  • Certificates or qualifications in administration or project management
  • 2-3 years of experience in an administrative role, preferably within a fast-paced environment such as a QSR, food service, or hospitality industry
  • Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Attention to detail and accuracy in all tasks
  • Ability to work independently and as part of a team

Personal Assistant

Job Description

We seek a highly organized and proactive Personal Assistant (PA) to provide comprehensive administrative and personal support to the Executive GM. The successful candidate will manage day-to-day tasks, including scheduling, correspondence, and providing administrative support

KEY RESPONSIBILITIES:

  1. Calendar Management: Maintain and organize the executive’s calendar, schedule meetings, appointments, and travel arrangements
  2. Communication: Handle all correspondence, including emails, phone calls, and letters, ensuring prompt and professional communication
  3. Travel Arrangements: Coordinate travel plans, including booking flights, accommodations, transportation and preparing itineraries
  4. Task Management: Manage and prioritize tasks and projects, ensuring deadlines are met
  5. Document Preparation: Prepare and edit documents, reports, presentations, and other materials as needed
  6. Event Planning: Assist in planning and coordinating events, meetings, and other special occasions
  7. Confidentiality: Maintain confidentiality and discretion at all times, particularly when handling sensitive information
  8. Compiling of reports and Excel spreadsheets


REQUIREMENTS:

  1. Must have a minimum of 3 years Personal Assistant experience
  2. Excellent organizational and time-management skills
  3. Strong written and verbal communication abilities
  4. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
  5. Ability to multitask and prioritize tasks efficiently
  6. High level of discretion and confidentiality
  7. Strong attention to detail and problem-solving skills
  8. Ability to work independently and as part of a team
  9. Previous experience working in a high-paced environment
  10. Ability to anticipate needs and act proactively

Research and Development Supervisor

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Oversee the improvement of our current product offerings
  2. This role is focused on enhancing existing menu items and ensuring that they meet the highest standards of quality, consistency, and customer satisfaction
  3. The R&D Supervisor will also be responsible for testing new equipment and ensuring it integrates seamlessly with our product preparation processes
  4. This is a crucial role for someone passionate about the quick service restaurant industry who excels in process optimization and product refinement
  5. Lead efforts to improve the quality, taste, and consistency of existing menu items
  6. Test and evaluate new equipment for product preparation, ensuring it meets operational standards
  7. Collaborate with cross-functional teams including operations, marketing, and supply chain to implement product enhancements
  8. Conduct sensory evaluations and product testing to identify areas for improvement
  9. Analyse customer feedback and performance data to make data-driven recommendations for product improvements
  10. Maintain documentation on product modifications, testing procedures, and outcomes
  11. Ensure that all product improvements comply with regulations and company standards
  12. Provide training and support on new processes or equipment introduced as part of product enhancements
  13. Report writing and product trial feedback
  14. Monitor industry trends and competitor offerings to ensure our products remain competitive

REQUIREMENTS: 

  1. Degree in Food Science or Food Tech, or a related field
  2. 3-5 years of experience in a quick service restaurant (QSR) environment, with a focus on product development or process improvement
  3. 2-3 Years experience in a supervisory role managing a team
  4. Strong understanding of food preparation processes and quality control
  5. Experience with equipment testing and evaluation in a food production environment
  6. Excellent analytical skills with the ability to interpret data and translate it into actionable improvements
  7. Strong communication and collaboration skills to work effectively with cross-functional teams
  8. Own vehicle required – for travel between stores and head office

Employee Relations Consultant

Job Description

An Employee Relations Consultant provides support to the HR department by maintaining and following HR policies, regulations and procedures. Advises management on all issues relating to conflict and the process and procedures to follow.

DUTIES AND RESPONSIBILITIES:

  1. Assist employees and management with queries and requests
  2. Advise management on all matters that involve conflict between employees
  3. Assist in the development of HR, IR / ER labour protocols, operating procedures and handbooks
  4. Maintain and follow HR policies, regulations and procedures related to the function, rights and responsibilities of all staff
  5. Advise employees and management on the interpretation and application of relevant policies and procedures to ensure compliance
  6. Investigate and chair disciplinary and grievance hearings
  7. Provide advice on grievance and disciplinary hearings to ensure procedural and substantive fairness is applied in the company
  8. Counsels and guide staff on work-related issues in order to enhance employee morale
  9. Represents and articulates company position in labour related disputes at CCMA
  10. Contribute in the development of policies and procedures
  11. Ensure all safety and control standards (Health and Safety) are in place

REQUIREMENTS:

  1. Diploma / Degree in Human Resource Management or relevant experience relating to HR, IR/ ER and SA Labour Legislation
  2. Minimum of 1 – 2 years experience in labour law, OHS, POPI and regulations and compliance
  3. Excellent command of the English language, both written and spoken
  4. Good negotiation skills
  5. Basic knowledge of labour legislations
  6. Understanding of CCMA processes
  7. Attention to detail, systems oriented, organized and analytical
  8. The ability to function well under pressure, prioritize matters and act on them accordingly
  9. The ability to function both independently and in a team, take initiative, shows commitment and is motivated to achieve tasks in the required time frame

Research and Development Supervisor

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Oversee the improvement of our current product offerings
  2. This role is focused on enhancing existing menu items and ensuring that they meet the highest standards of quality, consistency, and customer satisfaction
  3. The R&D Supervisor will also be responsible for testing new equipment and ensuring it integrates seamlessly with our product preparation processes
  4. This is a crucial role for someone passionate about the quick service restaurant industry who excels in process optimization and product refinement
  5. Lead efforts to improve the quality, taste, and consistency of existing menu items
  6. Test and evaluate new equipment for product preparation, ensuring it meets operational standards
  7. Collaborate with cross-functional teams including operations, marketing, and supply chain to implement product enhancements
  8. Conduct sensory evaluations and product testing to identify areas for improvement
  9. Analyse customer feedback and performance data to make data-driven recommendations for product improvements
  10. Maintain documentation on product modifications, testing procedures, and outcomes
  11. Ensure that all product improvements comply with regulations and company standards
  12. Provide training and support on new processes or equipment introduced as part of product enhancements
  13. Report writing and product trial feedback
  14. Monitor industry trends and competitor offerings to ensure our products remain competitive

REQUIREMENTS: 

  1. Degree in Food Science or Food Tech, or a related field
  2. 3-5 years of experience in a quick service restaurant (QSR) environment, with a focus on product development or process improvement
  3. 2-3 Years experience in a supervisory role managing a team
  4. Strong understanding of food preparation processes and quality control
  5. Experience with equipment testing and evaluation in a food production environment
  6. Excellent analytical skills with the ability to interpret data and translate it into actionable improvements
  7. Strong communication and collaboration skills to work effectively with cross-functional teams
  8. Own vehicle required – for travel between stores and head office

Bookkeeper

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Financial reporting, maintaining fixed asset registers, the accounting function, implementing SOP’s and analysis of financial reports
  2. Financial reporting: Collate, prepare and interpret reports
  3. Review the accounts payable, and accounts receivable records
  4. Inventory valuation and verification of count sheets
  5. Ensuring tax compliance and compliance with statutory regulations
  6. Audit process and ensuring financial statements are completed
  7. Managing budgets and variance analysis
  8. Implement internal controls and SOP’s
  9. Liaising with the operations team

REQUIREMENTS: 

  1. Relevant qualification in accounting/finance
  2. Experienced in the full bookkeeping function including the preparation of monthly management accounts (not just printing off a system but experienced in the analysis and adding in commentary/ notes to justify variances etc)
  3. Experience with Pastel Evolution, Sage 50/ Sage 200 or similar system – advantageous
  4. FMCG, Fast Food or retail industry experience – advantageous
  5. Full MS Office

Creditors Clerk

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Complete the accounts payable function
  2. Reconciling accounts
  3. Processing of supplier invoices
  4. Correct allocations of transactions per GL coding
  5. Verification of supplier documents including delivery notes, GRV’s and tax invoices
  6. Prepare supplier payments per credit terms
  7. Reconciling of supplier accounts
  8. Resolution of all outstanding items on supplier reconciliation
  9. Sending proof of payments to suppliers
  10. Ensuring the supplier age analysis is accurate and updated

REQUIREMENTS: 

  1. 3 Years’ experience in a similar role
  2. Matric
  3. Full MS Office
  4. Sage 200 Evolution, Pastel Partner or any similar accounting package
  5. Sound understanding of the accounts payable function and a hands-on approach
  6. Experienced on Sage 200 Evolution or similar package
  7. Ability to communicate effectively

Creative Manager

Job Description

DUTIES AND RESPONSIBILITIES:

  1. To lead our dynamic creative team and provide direction on all creative projects
  2. A visionary leader with a passion for creativity, exceptional communication skills, and a proven track record of delivering high-quality creative work across various mediums
  3. The Creative Manager will play a pivotal role in shaping our brand identity and ensuring that all creative output aligns with our strategic objectives
  4. Team Leadership: Lead and inspire a team of designers, writers, and other creative professionals to produce outstanding work that exceeds expectations
  5. Project Management: Oversee all creative projects from concept to completion, ensuring that deadlines are met and deliverables are of the highest quality
  6. Creative Direction: Provide clear and concise direction to the creative team, guiding them through the creative process and helping them bring ideas to life
  7. Brand Management: Develop and maintain brand guidelines to ensure consistency across all creative assets
  8. Collaboration: Collaborate closely with cross-functional teams, including marketing, product development, and sales, to ensure that creative work supports overall business objectives
  9. Quality Assurance: Conduct regular reviews of creative work to ensure that it meets brand standards and exceeds client expectations
  10. Talent Development: Identify training and development opportunities for team members to enhance their skills and capabilities
  11. Stay Current: Stay up to date with industry trends and best practices in design, advertising, and marketing to continuously improve the quality of our creative output

REQUIREMENTS: 

  1. Bachelor’s degree in graphic design, fine arts, communications, or a related field
  2. Proven experience (5 years) in a creative leadership role, preferably in an agency or in-house creative department
  3. Strong portfolio showcasing a diverse range of creative projects across various mediums, including digital, print, and video
  4. Excellent communication skills, with the ability to articulate creative concepts and provide constructive feedback
  5. Exceptional leadership abilities, with a track record of building and motivating high-performing teams
  6. Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  7. Strategic mindset, with the ability to align creative work with business objectives and target audience needs
  8. Attention to detail and a commitment to delivering work of the highest quality
  9. Ability to thrive in a fast-paced environment and manage multiple projects simultaneously

Click here to apply

All the best with your applications.

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