SITA Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Executive Assistant

REFERENCE NR : VAC00856/25
JOB TITLE : Executive Assistant
JOB LEVEL : C2
SALARY : R 300 971 – R 451 457
REPORT TO : Executive IT Infrastructure
DIVISION : ITI: IT Infrastructure Services
DEPT : ITI: Executive Infrastructure
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal/External)

Purpose of the job

The Executive Assistant will manage the Executive’s diary, organize and coordinate meetings and perform project co-ordination as may be required. They will be responsible to manage all SITA compliance process adherence for the division, manage finance processes, procurement processes, planning cycles and reporting cycles. Reporting directly to the Executive you will provide executive support in a one-on-one working relationship, serve as the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the Executive, serve as a liaison to the EXCO and its subcommittees, Minister and Deputy Minister’s Office, government officials and SITA senior leadership and management teams.

Key Responsibility Areas

▪ Receive and record incoming and outgoing correspondence to ensure proper record keeping for the division.
▪ Prepare general office duties.
▪ Prepare and distribute minutes, presentations as well as general office documentation/communication to ensure
that information reaches relevant identified parties
▪ Manage the Executive’s travel arrangements in accordance with SITA travelling policy and procedures to the
satisfaction of the division
▪ Provide management support to the Executive.
▪ Assist the executive in coordinating and compiling departmental presentations and documentations
▪ Following up with HoD’s on the tasking from the Executive’s

Qualifications and Experience

Minimum: 1 – 2-year National Higher Certificate in a relevant discipline / NQF level 5 or accredited specialised
courses, e.g. secretarial diploma or diploma in office administration. Certification related to the divisional functional
discipline is an added advantage.
Experience: 2-3 years’ experience within a secretarial or administrative support role to an Executive level in
general office practices or procedures.

Technical Competencies Description

Knowledge of: principles and practices of organisation, records management and general administration;
Computer Literacy; Basic principles and practices of bookkeeping; Office management; Ability to operate standard
office equipment; Ability to follow written and oral instructions.
Skills: Customer Relationship Management, General Administration.
Interpersonal/behavioural competencies: Active listening, Attention to Detail, Disciplined, Resilience, Stress
Management.

Senior Specialist: Server Administrator

REFERENCE NR : VAC00839/25
JOB TITLE : Senior Specialist: Server Administrator
JOB LEVEL : D1
SALARY : R 558 347 – R 837 521
REPORT TO : Consultant: EUC Server Support
DIVISION : Service Management
DEPARTMENT : SM EUC DOD
LOCATION : SITA Erasmuskloof
POSITION STATUS : Permanent (Internal & External)

Purpose of the job

To manage and maintain the core server management infrastructure, resolve high/medium incidents logged,
upgrade the server hardware/software monitor server availability in the client’s enterprise or LAN environment to
ensure good service delivery.

Key Responsibility Area

• Implementation of all services and solutions relating to the Core server infrastructure and Directory services.
• Design procedures and standards for Directory integrated systems, Servers and related services and monitor
  implementation thereof.
• Management/ ownership /resolution of high medium operational incidents.
• Implementation of Server and Services Toolsets & Dashboards.
• Monitor availability of the server.
• Publish/distribute server software/hardware upgrade.

Qualifications and Experience

Minimum: 3-year National Diploma / Degree in IT or Computer Science, IT related fields (NQF level 6) PLUS MCSA/
MCSE/ MCITP/ Microsoft Azure Certifications/ Microsoft 365 Certifications
Certification: Microsoft Azure Fundamentals Microsoft Certified: Azure Administrator Associate – Designing and
Implementing Microsoft Azure Networking Solutions Microsoft Azure Infrastructure Solutions Microsoft Certified:
Identity and Access Administrator Associate Azure SAP Microsoft 365 Certified: Messaging Administrator Associate
Microsoft 365 Certified: Teamwork Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator
Associate Microsoft 365 Certified: Security Administrator Associate Microsoft Certified: Azure Security Engineer
Associate Microsoft 365 Certified: Teams Administrator Associate Microsoft 365 Certified: Teamwork Administrator
Associate.

Experience: 5 – 6 years’ experience as a Specialist: Server Administrator in the provisioning, support and
maintenance and support of all Server related Infrastructure such as Enterprise Directory Services, virtualization
and server infrastructure technology stack. Experience in working within the ITIL Framework for Incident, Problem,
Change, or Service Experience in the design, planning, implementation of an Enterprise Server solution and services.

Technical Competencies Description

Knowledge of: IT and Government Industry. IT Products and Services. An in-depth knowledge of: Server
Operational Management. System performance. Server Performance. Management/Support service offerings.
Stakeholder management. knowledge of TCP/IP, DNS, 802.1x, and DHCP protocols; knowledge of Windows and
Linux Servers, Server Operations, Server applications, etc.; knowledge of both physical and virtualized servers,
especially Hyper-V. A solid understanding of: Hardware and software support for client system/solutions, Server &
Storage related technologies & related management toolsets and solutions Service Management systems (ASPECT
/ARS/ITSM7) or equivalent applications ICT Operational Trends Network Operating Systems. Project Management.
NOS/Active Directory/Virtualization. Quality assurance standards. DNS, E-Mail, software deployment, Patch
management, Core Stack builds VPN technologies and concepts. Disaster Recovery. Virtualization technologies and
concepts. Computer and network security principles Operating System Stack builds (OS Imaging). Service Level
Management.

Junior Database Administrator (Natural/ADABAS)

REFERENCE NR : VAC00654/25
JOB TITLE : Junior Database Administrator (Natural/ADABAS)
JOB LEVEL : C2
SALARY : R 300 971 – R 451 457
REPORT TO : Senior DBA
DIVISION : ITI: IT Infrastructure Services
DEPT : ITI: Hosting
LOCATION : SITA Centurion
POSITION STATUS : Permanent (Internal & External)

Purpose of the job

Provision of support, install, maintain and administer database management system and related products.

Key Responsibility Areas

• Assists with Infrastructure Preparation
• Assists with Infrastructure Administration.
• Assists with Infrastructure User support.
• Assists with Reporting and Communication.

Qualifications and Experience

Minimum: 1 – 2-year National Higher Certificate in a relevant discipline / NQF level 5. Database Management
Certification in Natural/ADABAS is an added advantage.
Experience: 2 – 3 years working experience in Mainframe environment, computer science or information
technology. Practical experience in Natural/ADABAS environment is added advantage.
Technical Competencies Description

Technical Competencies Description

Knowledge of: Mainframe IBM Mainframes in general and knowledge of Database Management (Natural/ADABAS)

Junior Database Administrator (DB2)

REFERENCE NR : VAC00653/25
JOB TITLE : Junior Database Administrator (DB2)
JOB LEVEL : C2
SALARY : R 300 971 – R 451 457
REPORT TO : Senior DBA
DIVISION : ITI: IT Infrastructure Services
DEPT : ITI: Hosting
LOCATION : SITA Centurion
POSITION STATUS : Permanent (Internal & External)

Purpose of the job

Provision of support, install, maintain and administer database management system and related products.

Key Responsibility Areas

• Assists with Infrastructure Preparation
• Assists with Infrastructure Administration.
• Assists with Infrastructure User support.
• Assists with Reporting and Communication.

Qualifications and Experience
Minimum: 1 – 2-year National Higher Certificate in a relevant discipline / NQF level 5. Database Management
Certification in IBM Mainframe (DB2) is an added advantage.
Experience: 2 – 3 years working experience in Mainframe environment, computer science or information
technology. Practical experience in IBM Mainframe (DB2) environment is added advantage.

Technical Competencies Description
Knowledge of: Mainframe IBM Mainframes in general and knowledge of Database Management (DB2).

Junior System Programmer (zOS)

REFERENCE NR : VAC00659/25
JOB TITLE : Junior System Programmer (zOS)
JOB LEVEL : C2
SALARY : R 300 971 – R 451 457
REPORT TO : Technical Manager
DIVISION : ITI: IT Infrastructure Services
DEPT : ITI: Hosting
LOCATION : SITA Centurion
POSITION STATUS : Permanent (Internal & External)

Purpose of the job
Responsible to support, install, maintain, software products on mainframe environments.

Key Responsibility Areas

• Assist with maintaining software currency.
• Assist with all implementations, installations, configurations, monitoring, trouble shooting and evaluation of
  existing and new operating systems, software and 3rd party software to ensure functional operating system
• Assist with end-user support, resolving technical issues and providing technical assistance for all operating
  system-related customer queries
• Provide input into the units monthly and quarterly reports regarding mainframe usage

Qualifications and Experience
Minimum: 1 – 2-year National Certificate in Computer Science or Information Technology or NQF level 5 or
accredited specialized courses. OEM/OSM Mainframe related Certification will be an added advantage.
Experience: 2 – 3 years working experience or internship in Mainframe environment or computer science or
information technology. Experience and exposure in the Data Centre environment will be an added advantage

Technical Competencies Description
Knowledge of: System Programming. Basic project management. Operating system. Z/OS, Z/LINUX, Z/VM and
other software tools i.e. BMC, CA, TMON, etc. IT hardware and software.
Skills: System Development, System Maintenance & Support, Customer Relationship Management, Hosting
Management, Software Quality Management

Junior System Programmer (VTAM)

REFERENCE NR : VAC00658/25
JOB TITLE : Junior System Programmer (VTAM)
JOB LEVEL : C2
SALARY : R 300 971 – R 451 457
REPORT TO : Technical Manager
DIVISION : ITI: IT Infrastructure Services
DEPT : ITI: Hosting
LOCATION : SITA Centurion
POSITION STATUS : Permanent (Internal & External)

Purpose of the job
Responsible to support, install, maintain, software products on mainframe environments

Key Responsibility Areas

• Assist with maintaining software currency
• Assist with all implementations, installations, configurations, monitoring, trouble shooting and evaluation of
  existing and new operating systems, software and 3rd party software to ensure functional operating system
• Assist with end-user support, resolving technical issues and providing technical assistance for all operating
  system-related customer queries
• Provide input into the units monthly and quarterly reports regarding mainframe usage

Qualifications and Experience
Minimum: 1 – 2-year National Certificate in Computer Science or Information Technology or NQF level 5 or
accredited specialised courses. OEM/OSM Mainframe related certification will be an added advantage.
Experience: 2 – 3 years working experience or internship in Mainframe environment or computer science or
information technology. Experience and exposure in the Data Centre environment will be an added advantage

Technical Competencies Description
Knowledge of: System Programming. Basic VTAM and TCPIP knowledge and FTP/SFTP/SMTP services.
Basic project management. Operating system. Z/OS, Z/LINUX, Z/VM and other software tools i.e. BMC, CA, TMON,
etc. IT hardware and software.
Skills: System Development, System Maintenance & Support, Customer Relationship Management, Hosting
Management, Software Quality Management.

Other Special Requirements
Mainframe printing.

Junior System Programmer (Storage Management)

REFERENCE NR : VAC00660/25
JOB TITLE : Junior System Programmer (Storage Management)
JOB LEVEL : C2
SALARY : R 300 971 – R 451 457
REPORT TO : Technical Manager
DIVISION : ITI: IT Infrastructure Services
DEPT : ITI: Hosting
LOCATION : SITA Centurion
POSITION STATUS : Permanent (Internal & External)

Purpose of the job
Responsible to support, install, maintain, software products on mainframe environments.

Key Responsibility Areas

• Assist with maintaining software currency.
• Assist with all implementations, installations, configurations, monitoring, trouble shooting and evaluation of
  existing and new operating systems, software and 3rd party software to ensure functional operating system
• Assist with end-user support, resolving technical issues and providing technical assistance for all operating
  system-related customer queries
• Provide input into the units monthly and quarterly reports regarding mainframe usage

Qualifications and Experience
Minimum: 1 – 2-year National Certificate in Computer Science or Information Technology or NQF level 5 or
accredited specialised courses. OEM/OSM Mainframe related Certification will be an added advantage.
Experience: 2 – 3 years working experience or internship in Mainframe environment or computer science or
information technology. Experience and exposure in the Data Centre environment will be an added advantage.

Technical Competencies Description
Knowledge of: System Programming. Basic project management. Operating system. Z/OS, Z/LINUX, Z/VM and
other software tools i.e. BMC, CA, TMON, etc. IT hardware and software.
Skills: System Development, System Maintenance & Support, Customer Relationship Management, Hosting
Management, Software Quality Management.

Junior System Programmer (CICS)

REFERENCE NR : VAC00656/25
JOB TITLE : Junior System Programmer (CICS)
JOB LEVEL : C2
SALARY : R 300 971 – R 451 457
REPORT TO : Technical Manager
DIVISION : ITI: IT Infrastructure Services
DEPT : ITI: Hosting
LOCATION : SITA Centurion
POSITION STATUS : Permanent (Internal & External)

Purpose of the job
Responsible to support, install, maintain, software products on mainframe environments.

Key Responsibility Areas

• Assist with maintaining software currency.
• Assist with all implementations, installations, configurations, monitoring, trouble shooting and evaluation of
  existing and new operating systems, software and 3rd party software to ensure functional operating system
• Assist with end-user support, resolving technical issues and providing technical assistance for all operating
  system-related customer queries
• Provide input into the units monthly and quarterly reports regarding mainframe usage

Qualifications and Experience
Minimum: 1 – 2-year National Certificate in Computer Science or Information Technology or NQF level 5 or
accredited specialised courses.
Added Advantage: OEM/OSM Mainframe related Certification.
Experience: 2 – 3 years working experience or internship in Mainframe environment or computer science or
information technology preferably CICS environment. Experience and exposure in the Data Centre environment will
be an added advantage.

Technical Competencies Description
Knowledge of: System Programming. Basic project management. Operating system. Z/OS, Z/LINUX, Z/VM and
other software tools i.e. BMC, CA, TMON, etc. IT hardware and software.
Skills: System Development, System Maintenance & Support, Customer Relationship Management, Hosting
Management, Software Quality Management.

Server Administrator

REFERENCE NR : VAC00704/25
JOB TITLE : Server Administrator
JOB LEVEL : C5
SALARY : R 478 420 – R 717 630
REPORT TO : Senior Server Engineer
DIVISION : Service Management
DEPT : Prov KZN: EUC Projects
LOCATION : KZN: Pietermaritzburg
POSITION STATUS : Permanent (Internal & External)

Purpose of the job
Design, planning, acquisition and implementation of all related Server Infrastructure Services. Support and
maintenance of all Server related Infrastructure including hardware and software. Manage the provisioning of all
Server related Infrastructure Services, planning, coordinating, monitoring and controlling to ensure the availability
the services according to the Service Level Agreements. Ensure the resolution of hardware and software, incidents
and service requests according to contracted Agreements Support and maintenance of all Server related
Infrastructure according to prescribed policies, procedures, standards and governance frameworks.

Key Responsibility Areas

• Investigate/confirm/refer/log a call to upgrade the server.
• Rectify the faults affecting the availability of the server.
• Installation of servers
• Implement procedures and standards for Directory Integrated Systems, Servers and related services and monitor
  adherence thereof
• Resolution and handling of medium operational Incidents as per SLA incident handling timeframes
• Monitoring of Server and Services Toolsets & Dashboards

Qualifications and Experience
Minimum: Grade 12 plus 3-year IT Diploma / Degree in in Computer Science, or IT/related fields (NQF level 6).
Certification in MCSA, MCSE, MCITP.
Experience: 3 – 5 years’ experience as a Server Administrator in the provisioning, support and maintenance and
support of all Server related Infrastructure such as Enterprise Directory Services, virtualization and server
infrastructure technology stack. Experience in working within the ITIL Framework for Incident, Problem, Change, or
Service Experience in the design, planning, implementation of an Enterprise Server solutions and services.

Technical Competencies Description
Knowledge of: Organizational Awareness: IT and Government Industry IT Products and Services Knowledge of:
System performance Server Performance Management knowledge of TCP/IP, DNS, 802.1x, and DHCP protocols.
knowledge of Windows and Linux Servers, Server Operations, Server applications, etc.; knowledge of both physical
and virtualized servers, especially Hyper-V; Understanding of the government regulations Understanding of:
Hardware and software support for client system/solutions, Server & Storage related technologies & related
management toolsets and solutions Service Management systems (ASPECT /ARS/ITSM7) or equivalent applications
ICT Operational Trends Network Operating Systems Project Management NOS/Active Directory/Virtualisation Quality
assurance standards DNS, E-Mail, software deployment, Patch management, Core Stack builds VPN technologies
and concepts Disaster Recovery Virtualisation technologies and concepts Computer and network security principles
Operating System Stack builds (OS Imaging). Service Level Management Technical: Proficiency in maintenance of
Core Server infrastructure and Services (Patch management, Antivirus, DNS, DHCP, Agents etc). Microsoft
administration and related services. Virtualized server designs and support. Server monitoring. Server operating
system rebuilds and restore. Domain controllers rebuild and restore. Communication skills. Verbal Communication.
Writing skills. Reading skills. Reporting. Interpersonal Skills. Honest. Self-Management Skills. Initiative. Integrity.
Self-Actualization. Intellectual Skills. Responsible. Hard working. Team player. Solution oriented. Diligent. Act with
Integrity. Proactive & Decisive. Innovative and Assertive. Information Scanning. Lateral Thinking. Attention to
details. Problem solving, Decision making and analytical skills

Senior Manager: Service Management

REFERENCE NR : VAC01168
JOB TITLE : Senior Manager: Service Management
JOB LEVEL : D5
SALARY : R 1 035 817 – R 1 553 726
REPORT TO : Provincial Manager
DIVISION : National & Regional Consulting
DEPARTMENT : Prov WC: Service Management
LOCATION : Western Cape – Cape Town
POSITION STATUS : Permanent (Internal & External)

Purpose of the job
To provide full Service Management function – Service Strategy, Service Design, Service Transition, Service
Operations and Continual Service Improvement aligned to business service management systems for mapping,
measuring, reporting and adjusting of services to effectively manage IT resources as a function of IT Service
Management processes. Operate as a single point of contact for the logging all service incidents and customer
requests, to support the management of BA and SLA (with clients) and OLA (with organizational units). Also provides
full contact center to Government inbound services to run campaigns such as the Presidential Hotline or outbound
services such as IEC and helpdesk. Manage and serve as technology owner and enabler for all Service Management
processes.

Key Responsibility Area

• To be accountable and manage the IT Service Desk, Customer Contact Centre and the Business Process
  Outsourced service desks in order to facilitate the resolution of clients’ queries ensuring that service level
  agreements are kept at optimal levels. Provide first line telephonic support and remote support.
• To be accountable and have authority as complete Service Management technology enablement process owner.
  Execute, provide and manage technology environments to proactively monitor performance of IT Service
  Management processes and to better support and maintain critical services provided to the business.
• To be accountable and have authority as complete Service Management process owner ensuring that policies
  and processes are developed, evaluated, monitored and implemented for all Service Management processes,
  namely, Service Strategy, Service Design, Service Transition, Service Operations, Continual service
  improvement and in identifying, planning, delivering and supporting IT services to SITA and customers. Ensure
  that the Service Management processes are adopted across all IT departments within SITA.
• To be accountable and have authority to manage, lead, and directs all components technology (End User
  Computing, Information Security Systems, Service Delivery, Incident Management, Design & Planning) of
  Service Management and support in order to provide and continually enhance Service Management technology
  and other related technologies.
• Manage Human Resources.
• Supports the development of customer service standards, policies and procedures for the organization and align
  it with government departments.

Qualifications and Experience
Minimum: 3-4 Year National Diploma / National First Degree in Software Engineering/ Computer Science
/Information Technology or relevant equivalent.
Experience: 9-10 years’ experience in Service Management, including: 5 years’ experience in the infrastructure
using ITIL framework. 3 years’ experience in the ICT Governance role.5 years management experience.

Technical Competencies Description
Customer service management Government Information Management. Business Development. Information
Technology management ICT Services ITIL Framework. Cybersecurity. Writing technical documents.

Click here to apply

All the best with your applications.