Absa – Risk

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Investigator Card Fraud FRM

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryTo provide specialist advice and support in area of specialisation enabling the provision of effective fraud risk management services.

Job Description

Investigations:

  • Investigate all theft, fraud and corruption cases allocated, end to end by ensuring that all investigative/operative methodologies and standards (e.g. planning, reporting) are adhered to within prescribed time limits. Investigate all Credit Cards, Digital Fraud & Fleet Counterfeit Investigations, end to end. Conduct site visits at merchants, and filling stations to obtain evidence and vouchers to supplement the investigation findings.
  • Compile a comprehensive case report containing the factual findings of the investigation, recommendations addressing people, processes, procedures and system failures or internal and external threats and forward the final report to Stakeholders.
  • Provide relevant findings and evidence for the use in disciplinary purposes and CCMA matters to Line Management and Employee Relations to ensure that appropriate and successful sanctions are handed down. Attend disciplinary / CCMA hearings when required. Attend criminal / civil court proceedings when summons to do so, to provide expert evidence in Court, relating to Absa’s products, processes and flow of transactions to obtain successful prosecutions.

Risk Identification and Fraud Prevention:

  • Identify fraud risks or emerging risks during the course of an investigation or interactions with internal and external stakeholders, escalated upon discovery, to the relevant business unit and the Fraud Strategy Recoveries and Remediation Department for assessment and closing of gaps related to processes, policies and systems.
  • Conduct a proper risk assessment with each investigation, which includes quantification of the loss, insurance claims, media impact / exposure, blocking accounts, claims, provisions, risk mitigation and compliance reporting, Ombudsman queries and engaging with Group Legal Services etc.
  • Identify high-risk Business areas, through feedback received from parties attending risk forums/investigations outcomes and perform specific fraud awareness presentations at the respective Business Units to the identified staff.
  • Inform Heads of Business via e-mail of new trends / scams identified with further escalation to Stakeholders and Business Units for further actions. | Operational Requirements and Compliance: Identify areas of improvement, make suggestions/recommendations on ways of working, concerning the investigative and operating methodologies, to line management, for further consideration, to improve standards and workflow.
  • Adhere and comply with the Group policies and procedures as set out on the Absa Intranet i.e. attestations, compulsory compliance training, via the Absa Learning system. Work co-operatively with colleagues, contributing positively and constructively to the achievement of the organizations’ objectives.

Stakeholder Management:

  • Develop and maintain relationships (establish relevant networks) with all internal and external stakeholders such as however not limited to (Absa Business Units, SAPS, other Banks, SARS etc..) to ensure that their co-operation can be obtained when required for key operations (e.g. recovery actions, data mining). Interact with counterparts in the industry to share information, gain an understanding of the threats and risks and to ultimately keep abreast of changes in the field and in the industry. Actively participate in regular meetings with stakeholder / business, providing meaningful input and sharing information on best practices / investigation findings /risk identifications etc.

EducationBachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Insider Threat Investigator

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryTo provide specialist advice and support in area of specialisation enabling the provision of effective fraud risk management services.

Job Description

Investigations:

  • Investigate all theft, fraud and corruption cases allocated, end to end by ensuring that all investigative/operative methodologies and standards (e.g. planning, reporting) are adhered to within prescribed time limits Compile a comprehensive case report containing the factual findings of the investigation, recommendations addressing people, processes, procedures and system failures or internal and external threats and forward the final report to Stakeholders.
  • Provide relevant findings and evidence for the use in disciplinary purposes and CCMA matters to Line Management and Employee Relations to ensure that appropriate and successful sanctions are handed down. Attend disciplinary / CCMA hearings when required. Attend criminal / civil court proceedings when summons to do so, to provide expert evidence in Court, relating to Absa’s products, processes and flow of transactions to obtain successful prosecutions.

Risk Identification and Fraud Prevention:

  • Identify fraud risks or emerging risks during the course of an investigation or interactions with internal and external stakeholders, escalated upon discovery, to the relevant business unit and the Fraud Defence/Strategy Recoveries and Remediation Department for assessment and closing of gaps related to processes, policies and systems.
  • Conduct a proper risk assessment with each investigation, which includes quantification of the loss, insurance claims, media impact / exposure, blocking accounts, claims, provisions, risk mitigation and compliance reporting, Ombudsman queries and engaging with Group Legal Services etc.
  • Identify high-risk Business areas, through feedback received from parties attending risk forums / investigations outcomes and perform specific fraud awareness presentations at the respective Business Units to the identified staff.
  • Inform Heads of Business via e-mail of new trends / scams identified with further escalation to Stakeholders and Business Units for further actions. | Operational Requirements and Compliance: Identify areas of improvement, make suggestions/recommendations on ways of working, concerning the investigative and operating methodologies, to line management, for further consideration, to improve standards and workflow.
  • Adhere and comply with the Group policies and procedures as set out on the Absa Intranet i.e. attestations, compulsory compliance training, via the Absa Learning system. Work co-operatively with colleagues, contributing positively and constructively to the achievement of the organizations’ objectives. | Stakeholder Management: Develop and maintain relationships (establish relevant networks) with all internal and external stakeholders such as however not limited to (Absa Business Units, SAPS, other Banks, SARS etc..) to ensure that their co-operation can be obtained when required for key operations (e.g. recovery actions, data mining).
  • Interact with counterparts in the industry to share information, gain an understanding of the threats and risks and to ultimately keep abreast of changes in the field and in the industry. Actively participate in regular meetings with stakeholder / business, providing meaningful input and sharing information on best practices / investigation findings /risk identifications etc.

Certifications (benefit to have a forensics certifications):

  • Certified Fraud Examiner (CFE)
  • Certified Forensic Interviewer (CFI)
  • Accreditation from Relevant Professional Bodies: Such as local legal or accounting boards, depending on the jurisdiction.
  • Experience in the fraud investigation environment.
  • General knowledge of Risk Management and Principles of Risk Management.

Minimum Qualifications for our Forensics Investigator:

  • Bachelor’s Degree: In Law (LLB), Finance (BCom Finance), Accounting (BCom Accounting), Psychology and Criminology (Psych and Crim), or a related field.
  • Diploma in Forensic Investigation and Criminal Justice or
  • At least 5 years experience in the Banking environment

Knowledge & Skills:

  • Investigation Skills (Advanced): Proficiency in conducting thorough and effective investigations, including evidence collection, analysis, and reporting.
  • Communication Skills – Verbal and Written (Advanced): Exceptional ability to communicate findings, write detailed reports, and present cases clearly to stakeholders.
  • Analytical Skills (Advanced): Strong capability to analyze complex data, identify patterns, and make informed decisions based on evidence.
  • Team Management Skills – Team Building and Leadership (Solid): Competence in leading and building investigation teams, ensuring effective collaboration and team performance.
  • Understanding of the Criminal-, Civil-, and Labour Law (Advanced): Comprehensive knowledge of relevant laws to ensure investigations are conducted within legal frameworks and to provide expert advice on legal matters.
  • Interdepartmental Coordination: Skill in coordinating with various departments, such as legal, finance, HR, and external agencies, to ensure comprehensive investigations.
  • Technological Proficiency: Familiarity with investigation tools and software to streamline the investigation process and enhance efficiency.

Competencies:

  • Deciding and Initiating Action: Taking proactive steps in decision-making and driving investigations forward efficiently.
  • Planning and Organising: Effective planning and organization of investigation processes, including resource allocation and timeline management.
  • Persuading and Influencing: Ability to influence and negotiate with various stakeholders to achieve desired outcomes and facilitate the investigation process.
  • Relating and Networking: Building and maintaining strong relationships with internal and external stakeholders to support and enhance investigations.
  • Writing and Reporting: Excellence in documenting findings, preparing detailed reports, and ensuring clear and accurate communication of investigation results.

EducationBachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Senior Manager: Forensics – Mbombela / Nelspruit

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryYou will provide group-wide investigation capability that will investigate fraud matters relating to matters as directed by the Head: Forensics and Violent Crime Investigations. To perform oversight on investigations conducted within the Forensics Northern Region team to ensure that they are conducted according to required standards and meet the organizations needs in terms of addressing the risk appropriately. Set and maintain the minimum standards of investigation.

Job Description

People Management

  • Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
  • Manage a team to ensure effective delivery of services to Stakeholders.
  • Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members.
  • Review and maintain succession plans for one level below.
  • Ensure that performance development (PD) is appropriately undertaken as per policy.
  • Ensure PD plans are in place and regularly reviewed as per PD cycle.
  • Obtain approval for any additional headcount for the team.
  • Approve leave requests, training requests and staff claims for team members.
  • Address poor performance of any team member through the formal Performance Accelerator Programme and ensure that continued poor performance is appropriately addressed.
  • Motivate team members and ensure that their efforts are recognized.
  • Participate in regular meetings with team members to share information and best practices.

Business Management

  • Translate set strategy into operational business plans, ensure communication to the team and obtain their buy-in into deliverables set.
  • Review reports of new cases allocated on a weekly basis and determine whether there is a fair distribution.
  • Constantly review the number of cases reported to improve the investigation methodologies, criteria and adjust accordingly to a risk- bases approach.
  • Review and provide input into quarterly/monthly SBU reports.
  • Ensure adequate input and timeously response to media queries received from Group.
  • Provide input in training and awareness material when requested to do so by the training manager.
  • Ensure compliance to group policies and procedures.
  • Access and update the investigative policies and procedures and ensure implementation and adherence.
  • Conduct monthly oversight reviews with direct reports to understand the business performance and support them to develop corrective actions where required.
  • Escalate major issues to management.

Stakeholder Management

  • Engage and communicate the department’s philosophy to direct reports/stakeholders and ensure they understand the responsibility of the department vs. Business Unity responsibility.
  • For material or significant issues identified, recommend corrective action to business unit senior management / Fraud Risk Strategy to alter their processes to prevent future recurring issues.
  • Attend risk forums and oversight committees.
  • Provide fraud awareness presentations to stakeholders and draft fraud alerts for distribution to the Physical Channels business segment.
  • Interact with counterparts in the industry to share information, engender co-operation to gain a common understanding of the threats and risks.
  • Build and maintain relationships with other external parties (e.g. SA Police Services, SA Revenue Services, National Prosecuting Authority Asset Forfeiture Unit) to ensure that co-operation can be obtained when required for key investigations.
  • Ensure that there are adequate support and evidence collection activities for cases dealt with by Group Legal Services or Absa Debt Recovery Services and call on those areas to execute actions identified by the department.

Operational Oversight and Guidance

  • Assess and update the investigative policies/procedures and ensure implementation and adherence. Ensure that minimum investigation standards are set and adhered to
  • For sensitive or high-risk cases (on an ad hoc basis or when tasked by management) execute the investigation activities end-to-end or, if appropriate, delegate to one of the direct reports
  • Ensure that feedback is provided to management/stakeholder in so far as high level/sensitive cases are concerned
  • Continuously evaluate cases allocated to direct reports for investigation in line with set Guidelines and Standards
  • Approve case status changes for direct reports in line with the department’s guidelines / policies

Investigation

  • Provide investigation capability and lead, into significant and sensitive fraud, theft and corruption cases
  • Ensure that any control failures identified during the course of an investigation are immediately brought to the attention of Fraud Strategy / responsible business units
  • Provide investigative support to other investigative areas where/when appropriate
  • Ensure that matters where there is a significant fraud loss to the Bank, that a Steerco is established, comprising of all relevant stakeholders, to ensure that there is proper management over such cases and that recovery efforts are maximised
  • Continuously evaluate cases allocated to direct reports for investigation in line with set guidelines and standards
  • Interact with high profile clients impacted by fraud to escalate issues, monitoring the progress of the investigation and providing updates to the client on progress and actions taken
  • Act as a point of contact and advice for fraud investigators
  • Get involved in investigations being undertaken within other Centres of Excellence areas of responsibility as directed by the Manager: Specialised Investigations

Education and Experience Required

  • B-degree or Diploma in Forensic Investigation and Criminal Justice (NQF 6)
  • 8 years’ experience in Forensics Investigation environment preferably in the financial
  • 5 years’ experience in managing a team

EducationBachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Senior Analyst Model Validation (VP)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryThe role entails the validation of models, focusing on identifying, mitigating and monitoring of key model risks. You will conduct validations on a diverse range of models mainly traded market risk models, produce validation reports, negotiate the findings & actions with internal & external stakeholders and influence the continuous improvement of model quality & use. These areas make use of a wide range of models (Regulatory Capital, Economic Capital, impairments, pricing, behavioral, application, stress-testing, valuation, derivatives, insurance risk, etc.) and cover products used across all of AGL’s business units. Opportunities to gain experience across validation teams and within the greater Model Risk team are possible and encouraged by management.

Risk and Control: Comply with Absa’s Model Risk Governance, adhere to Policies, Procedures and Regulations and to ensure that our models perform as expected throughout their life cycle, identify limitations of our model and perform adequate monitoring if required. This position is instrumental in ensuring that we adhere to our governance on models, identify any shortcomings in our models, document our reviews, work with the Quant and Market Risk teams to define resolution & / or monitoring of our limitations. In addition, the Senior Model Risk Analyst will build further knowledge on the models, the asset dynamics, trading strategy and will periodically assess the model changes in line with market dynamics and regulatory landscape changes.

Risk Management: Providing Subject Matter Expertise to Risk types

Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders

Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues

Job Description

Accountabilities:

  • Validate and execute validations assigned to you by following each validation stage in accordance with the IVU process. Specifically, ensure that timeous and complete validation submissions are received from MO/MD.
  • Set up feedback sessions/checkpoints, implement all feedback, or acknowledge and reason why feedback was not implemented (consider amount of feedback / manager involvement).
  • Complete validations on time according to the IVU planning schedule.
  • Use agreed validations templates and tools (IVU process, validation report template, submission requirements table, GMRP, validation tests).
  • Validate models in accordance with internal and external requirements (e.g. GMRP and associated standards, Basel regulations, Prudential Authority regulations, IFRS9).
  • Strive for a computationally accurate validation analysis which does not require recalculation as part of management review.
  • Focus on Critical, Major, Moderate (CMM) findings and minimize the number of CMM findings missed as part of the validation.
  • Ensure that all findings that are resolved are evidenced and that you have checked and recorded as such.
  • Give input into the following processes: Prudential Authority Self-Assessment, Audits, etc.
  • Review the calculation of Post Model Adjustments (PMAs) and Capital Adjustments made to regulatory capital and IFRS9 models.
  • Deliver ad-hoc and management requests timeously and to the required standard of quality
  • Either address (where able and competent) or escalate material concerns or bottlenecks to VL/VS (or relevant stakeholder) as early as possible to enable actions to be taken pre-emptively.
  • Constructively challenge models and related processes. Engage with the stakeholders to get their perspective.
  • On an ongoing basis, interact with internal stakeholders (e.g. model developers, Absa Group IVU colleagues, model owners, model monitoring, model implementation, business representatives, etc.) to ensure common understanding of findings and concepts.
  • Guide internal counterparties through relevant regulatory, policies, standards, sites and governance requirements.
  • Contribute to the technical and strategic decisions/discussions in meetings, knowledge share sessions, business meetings, committees and forums
  • Clearly document model validation recommendations/findings and relevance thereof to model use and portfolio decision making. Agree resolution actions and resolution timelines with affected counterparties and document these in the validation report.
  • Strive to produce a quality validation report requiring minimum corrections as part of management review. Ensure the report is palatable for the intended audience.
  • Ensure that MRM, for models used in Absa Group, is updated after inception and periodic validations.
  • Seek to develop one’s technical knowledge, regulatory/policy knowledge and softer skills independently from scheduled team training.
  • Shares own knowledge on informal and formal basis; support team’s overall development.
  • Strive to perform the validation work required through the VA, and not just through own competence.
  • Create a positive, engaging and challenging working environment.
  • Drive best practice sharing and standardization across Absa Group.
  • Proactively identify and escalate any conceptual or big picture risks in respect of IVU and Absa Group.
  • Facilitate investigation and implementation of controls within other units to maximize early detection and mitigation of model risk.
  • Strive to receive regular 360 feedback to facilitate sight of blind spots and develop oneself.
  • Deliver independently from management oversight. Actively seek to understand management and stakeholders need first, communicate to be aware of changes in needs and deliver to meet these needs.
  • Attend and actively participate in citizenship/training events.
  • Deliver and support manager on ad hoc requests.
  • Ensure simple administrative issues are addressed adequately and within agreed timelines – such as PD process, completion of assigned training etc.
  • Behaviorally, focus on the following:
    • Be objective and factual in terms of one’s opinion/communications.
    • Be open-minded in interactions. Be prepared to listen and be challenged.
    • Be supportive and helpful.
    • Be risk-focused.
    • Understand stakeholders’ needs
  • Deliver through people and not just through own competence. Drive individual and team development through training, support and individual’s overall development.
  • Ensure validations assigned to you, as validation lead, follow each validation stage in accordance to the IVU process.
  • Set up feedback sessions/checkpoints, implement all feedback, or acknowledge and reason why feedback was not implemented (consider amount of feedback / VS involvement).
  • Accountability for project milestone, control and outcome management.
  • Provide guidance to validation team members performing validations. Be consistent in terms of guidance and standards.
  • Strive for a computationally accurate validation analysis which does not require recalculation as part of management review.
  • Review validation tests as completed by VA and ensure all testing areas are adequately assessed.
  • Review validation reports for completeness, accuracy and relevance, ensuring a quality report requiring minimum corrections as part of VS review.
  • Understand my role in the business end to end processes, including applicable risks and controls and how this improves the service we provide to our customers
  • Adhere to Absa frameworks, policies and procedures applicable to my role, demonstrating sound judgement and responsible risk management, and when required highlight breaches and request dispensations & waivers on a timely basis
  • Report all risk events/incidents/issues immediately upon discovery and escalate significant events/incidents/issues using the defined process for my business area
  • Help to understand why risk events/incidents/issues happened and identify how to prevent them in future – focusing on fixing root causes and taking ownership of identified actions
  • Proactively identify ways to improve the control environment by considering what could go wrong in the processes I operate and how errors could be prevented – focusing on fixing root causes and taking ownership of identified actions. Complete all mandatory training to deadline
  • Identify the model risks as part of the model validation review.
  • Challenge the model assumptions where necessary based on the lifecycle of the model.
  • Design materiality assessments and monitoring with Quant Risk team when some limitations can’t be addressed in the model
  • Develop a holistic approach in the model representation where some aspects can be mitigated through representation outside the model
  • Develop a thorough understanding of physical operational constraints and be able to see how these are represented – when necessary – in the model representation.
  • Propose limitations and discuss the resolutions with the Quant Risk, Business and Product Risk depending on the resolution type (booking, marking etc.)
  • Perform performance review of the model as per the tests defined in the model (convergence tests etc.)
  • Ensure proper documentation, version control, and validation of models to maintain a clear audit trail
  • Prepare reports and presentations for senior management, auditors, and regulatory bodies regarding model risk, performance, and compliance.
  • Strong relationship management and liaison with business stakeholders of all levels. But must be willing to challenge as needed, particularly front office.
  • Must be dedicated to information integrity and to producing high quality and insightful output and hitting deadlines where applicable. Must be prepared to go into as much detail as is required to resolve issues. Must be capable of working very productively using time very efficiently.
  • Good presentation and communication skills, with the ability to present complex model risk findings and propose resolution pragmatically in taking into account the organizational setup.

Work Experience & Skills Requirements:

  • Proven, relevant experience in markets with good knowledge of the markets, products and risk.
  • A minimum of 6-8 years of experience in market risk, model risk management, validation, and control
  • Good quantitative level of experience with products and their risks.
  • Experience with traded market risk models (Delta1, Vanilla Options, Exotics), curve models (OIS, SOFR, ZARONIA, Multicurve calibrations and PnL attributions), volatility models (Local vol models, Local Stochastic vol models – Dupire, Heston, SABR)
  • Experience with regulatory frameworks (Basel) relevant to Market Risk, such as FRTB, VaR, Reg CVA, Initial margin, CCR, Leverage Ratio, Stress testing, etc.
  • Experience with derivatives pricing models/frameworks and valuation adjustments – Black Scholes, HJM, xVA, Monte-Carlo methods.
  • Exposure analytics and simulations – Expected Exposure (EE), Expected Positive/Negative Exposure (EPE, ENE), Potential Future Exposure (PFE), etc.
  • Experience with Excel, Python, C# and ability to implement/code regulatory models, derivatives pricing exposure simulations and valuation adjustments (xVAs).
  • High level of accuracy and details understanding whilst able to understand the intricacies of different review levels based on the models’ complexities and materiality.
  • Ability to work under pressure in a fast-paced and highly regulated environment.
  • Flexibility and willingness to adapt to changing regulatory and business needs.

Qualifications:

  • Honours degree in quantitative disciplines such as Economics, Mathematics, Actuarial Science, Statistics, or Financial Engineering
  • PhD or MSc Finance/Financial Engineering/Mathematical Finance can be useful.
  • Additional qualifications such as CQF and/or FRM can be useful.

EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

CIB Risk- Chief Credit Officer

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryEnterprise leadership of the Pan Africa CIB Credit portfolio by maintaining and inculcating a solutions-focused mindset; driving and informing the right level of debate; ensuring execution within agreed timeframes, whilst achieving the desired balance between risk and reward and maintaining and protecting the quality of the Bank’s asset book.

The incumbent is accountable to the CIB Chief Risk Officer and supports the CIB Pan Africa business in the delivery and execution of the credit strategy and associated risk appetite.
The CIB CCO is responsible to ensure that the credit risk profile and performance is effectively managed and reported, in an integrated manner across Pan Africa CIB business including CIB SA and CIB ARO (working in close co-ordination with the Group Chief Credit Officer, in-country Credit Directors/Chief Credit Officers).
He/she must have a finely tuned sense of risk and well developed judgment in order to propel this team into the future.

This is a key strategic position with the ability to influence the company’s direction and this leader must be able to thrive in a diverse and dynamic environment. The ideal candidate must have exceptional leadership and communication skills, with the ability to drive a team of risk professionals. Demonstrating insightful and commercial thinking, together with gravitas and presence, will be key to winning the respect and trust of senior executives.

Job Description

Accountability: Drive Business Performance and Strategy

  • Position CIB Credit as a key service provider to the relevant business units serving as its customer.
  • Implement performance controls to proactively measure achievement against strategic targets and address changes or non-performance.
  • Play a pivotal role in shaping the CIB strategy as it relates to the choice of sectors, segments, products etc.
  • Contribute to the strategic direction of the Bank through the setting of appropriate risk appetite parameters and lending strategies ensuring loss minimisation is balanced with appropriate level of risk. This includes establishment and maintenance of associated credit standards in support of principal credit framework, credit concentration and lending guidelines aligned to risk appetite and in support of business strategy.
  • Provide ongoing advice and direction to the operational environments managed by this role in terms of the areas of focus, opportunities, key targets and relevant policies, legislative and regulatory environments.
  • Pro-actively manage the CIB Credit lending portfolio, monitor internal metrics as well as external economic and market indicators to identify current or future areas of stress, and drive appropriate actions.
  • Actively participate in all internal client reviews from a service perspective, provided by areas under responsibility through a process of formalised service review (including questionnaires, production reporting, loss event reporting, etc.).
  • Drive the proactive negotiation of service level contracts with business unit heads with a continued focus on improved performance, reduction in turnaround times and reduced cost.
  • Shape and influence the deal pipeline appropriately through membership of relevant committees.
  • Proactively identify business opportunities which drive performance in line with strategy and embed strategic performance management tools.
  • Articulate rationale for business performance at senior forums, demonstrating implications to business, presenting options and confidently responding to challenges.
  • Work with the Finance team in the area of responsibility on improving the models for transfer pricing or cost allocation between Credit and relevant business units.
  • Continuously monitor service levels and implement strategic measures to improve customer satisfaction and overall profitability.
  • Build and maintain effective stakeholder relationships within the industry and within the Bank to ensure the unit is successfully positioned to manage risks and expectations and deliver on shareholder value.
  • Represent CIB Credit and participate and contribute to industry and Bank wide forums and governance structures as required or directed.
  • Build and drive ESG Risk management team within the credit function including the evolution of the climate and transition risk plans

Accountability: Provide Strategic Leadership

  • Design and align the strategic vision and direction of the CIB Credit Risk target operating model and architecture to the CIB strategy.
  • Stay abreast of industry trends and role players and ensure that the CIB Credit Risk function is well positioned to provide competitive and industry leading services.
  • Identify strategic role players and stakeholders and engage all stakeholders, role players and industry forums to understand changes to strategy, regulations and markets.
  • Set and communicate a long-term strategy that clearly articulates strategic targets and metrics to align the delivery of CIB Credit against the Bank’s strategic objectives and targets and shareholder expectations.
  • Direct the review and design of the business architectures for CIB Credit (i.e. people, systems, processes, products, market segments, geography) to maintain a competitive advantage, reduce cost and improve profitability.
  • Give clear direction to leaders in the CIB Credit team on the strategic and operational focus areas that need to be delivered.
  • Drive the development and tracking of tactical plans and scoreboards and take corrective actions where required.
  • Drive the development and execution of strategic projects across the CIB Credit portfolio.
  • Drive sustainable cost and processing efficiencies through continuous innovation, industry benchmarking and alignment to best practices.
  • Proactively manage changes in the environment and ensure the effective implementation and stabilisation of changes in the business unit.
  • Play a thought-leadership role with regards to both the operational and strategic management of the business.
  • Establish appropriate governance structures to facilitate decision making, strategic risk management and performance tracking.

Accountability: Credit Infrastructure, Models and Data

  • Drive strategic system architecture for the CIB Credit Risk function, ensuring an integrated landscape and ensuring that the function benefits from a holistic architectural approach.
  • Ultimate owner of CIB Credit models and plays a pivotal role in shaping model development and implementation.
  • Design and own RDARR-compliant processes and controls for updating all artefacts across the function and play a role in shaping the credit data landscape.

Accountability: Drive the people agenda

  • Together with Human Capital (HC) for the function/unit, determine the people management strategy for the business unit aligned to the overall business strategy.
  • Take steps to build, develop and lead a cohesive and high performing Leadership team within the business unit.
  • Drive the overall people agenda within the business unit to ensure that the human aspects to performance are considered and embedded in the business.
  • Build and sustain a culture that aligns to the Bank’s aspirational colleague experience to deliver the target customer experience and financial performance.
  • Take steps to establish and drive a high-performance culture across the business unit by for example mentoring leaders and using the performance development framework, informal coaching and formal learning as tools. 
  • Enable and drive the transformation agenda in the business unit by implementing strategies and addressing barriers.
  • Establish and maintain a succession plan for the key roles in the area and review and approve succession plans.
  • Ensure the business complies with Group HC policies and procedures.
  • Drive strategies to ensure the business unit attracts, retains and develops talent.

Accountability: Maintain a healthy risk profile within CIB Credit

  • Identify and take accountability for the assigned principal risks relevant to the area and ensure that adequate controls are in place within the role’s area of responsibility.
  • Monitor all business risk activities (including business assurance and operational risk management) within the operating environment through obtaining feedback and providing guidance for tactical plans to ensure compliance to policies and standards.
  • Drive a culture of proactive compliance and risk management within the executive team and the function as a whole.
  • Implement risk and conformance management structures and reporting frameworks to proactively manage business risks and provide an early warning system  at an EXCO level.
  • Review the risk management and compliance practices of the function as a whole and highlight areas that require improvement to leaders in the team. Ensure that they understand their responsibility for risk ownership.
  • Evaluate the status of Operational and Principal Risks within the function and complete the required attestations to confirm control status.
  • Present the function’s requirements in senior meetings such as the Executive Risk Exco, Operational Risk Forums, Strategic Investment Board, Budget Day, Investment Board, Finance Committee, etc.

Accountability: Manage the financial sustainability and effective use of resources

  • Drive the annual planning and review of Medium-Term Planning (MTP), Short Term Planning (STP) and Revised Annual Forecast (RAF) budgets for the Pan Africa CIB Credit function including the setting of MTP and STP Financial targets and standards and related measures and anticipated financial cost targets.
  • Ensure rigorous cost management by implementing a highly structured budget and monitoring and reporting process and instilling discipline within the team around cost control.
  • Ensure the function/unit has sufficient resources to deliver on operational and customer commitments.
  • Monitor annual resource utilisation and implement strategies to improve the efficient allocation and utilization of resources within CIB Credit.
  • Ensure accurate and timely financial reporting in terms of the annual calendar.
  • Implement effective corrective measures to ensure financial control and address negative budgetary variances.
  • Based on proposals brought by leaders in the unit, review opportunities for investment or disinvestment of resources and make capital allocation decisions within mandate.
  • Drive the effective identification, funding and resourcing of new change initiatives within the area of responsibility.
  • Review the effectiveness of the existing credit management teams, processes and systems. Reconfigure or reallocate resources (people, systems) based on an assessment of resource gaps in the existing operation.
  • Oversee the functions responsible for: credit application preparation, sanctioning, monitoring and control, compliance, support, management of distressed business customers, recoveries/collections and capital management
  • Build, maintain and implement a control and governance framework capable of withstanding high levels of internal and external scrutiny (Internal Audit, External Audit, various regulators)
  • Development and implementation of appropriate risk grading models.
  • Portfolio optimisation and analysis to ensure effective use of economic capital.
  • Ensure that Returns hurdle rates are set, approved and tracked.
  • Ensure regular stress testing of the credit book is undertaken.
  • Deliver portfolio information (concentration, risk/reward analysis, problematic sectors, forecasting, risk grading) that is transparent, accurate and complete.
  • Influence the overall risk appetite levels by making recommendations on the levels of Economic Capital required to be set aside for the business.
  • Ensure that the CIB Credit portfolio is managed within acceptable parameters and that governance and management processes exist and operate effectively.
  • Agree targets and take accountability for the overall achievement of performance objectives.
  • Sign off capital expenditure within mandate above the limits of the general managers in the business unit.
  • Ensure compliance to policies, legislation and regulations and that staff compliance training and attestations are in place.
  • Perform all other duties as reasonably assigned.

Preferred Education & Work Experience:

  • CA (SA), Honours degree, MBA or a related NQF Level 9 equivalent qualification a strong advantage.
  • 15+ years banking / financial services environment experience.
  • 5+ years senior management experience in a risk environment at business cluster level . 
  • Experience in dealing with multiple stakeholders.
  • Well-rounded credit professional with significant sanctioning and management experience.

EducationPostgraduate Degrees and Professional Qualifications: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Specialist Risk – Operational and Resilience Risk Enablement

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryEnsure that all activities and duties are carried out in full conformance to the Enterprise Risk Management Framework (ERMF), Operational and Resilience Risk Framework (ORRMF), as well as related internal Absa policies and standards.

Effectively implement Absa Group ERMF and ORRMF policies and standards and embed effective Operational and Resilience Risk Management (ORRM) practices within the Business Unit (BU). Contribute to establishing and maintaining an integrated and effective risk management framework where risks are identified, quantified, analysed, reported, and managed on a consistent basis in line with the ERMF and the ORRMF. Provide ORRM support to stakeholders in Everyday Banking (EB). Support the reporting and monitoring of risks and ensure the quality and completeness of risk reporting.

Job Description

To effectively implement Absa Group ERMF and ORRMF policies and standards and to embed effective Operational and Resilience Risk Management (ORRM) practices within the Business Unit (BU). Contribute to establishing and maintaining an integrated and effective risk management framework where risks are identified, quantified, analysed, reported, and managed on a consistent basis in line with the ERMF and the ORRMF. Provide ORRM support to stakeholders in Everyday Banking (EB).  Support the reporting and monitoring of risks and ensure the quality and completeness of risk reporting.

Operational and Resilience Risk Framework, Policies and Standards

  • Drive policy and standard governance in line with the ERMF and ORRMF.
  • Engage with Group Risk teams to ensure proper implementation of ERMF, ORRMF and related policies and standards within the business.
  • Support the business in the implementation and embedment of ERMF and ORRMF requirements, including those applicable for Risk and Control Self-Assessments (RCSAs), Critical Process Assessments (CPAs), Issue Management, Risk Events, Key Indicators, as well as Dispensations Waivers and Breaches (DWBs).
  • Monitor and report on framework, policy and standard implementation status, concerns, and challenges, escalating material issues identified and indicating the level of severity and associated risks.
  • Communicate changes to frameworks, policies and standards and provide guidance for implementation of updated requirements.
  • Provide guidance for the implementation of framework, policy, and standard requirements.

Training and Awareness

  • Provide training for relevant frameworks, policies and standards and consider the utilisation of digital training platforms for training interventions.
  • Act as advisor for ERMF and ORRMF policies and standards to business areas in EB, providing information on matters related to interpretation or implementation.
  • Ensure that good practice is identified and communicated widely through the definition of standards and guidance documents where required.
  • Ensure adequate stakeholder training for the Operational Risk Management System (ORMS), Policy and Compliance Management (PCM) system, and other related risk systems.  Provide ongoing support post the training.

Reporting and Analysis

  • Source/Supply and interpret the data for compiling the monthly and quarterly risk committee pack (or other adhoc reporting as required) and ensure data quality and accuracy of reporting.
  • Support the management reporting of all key concerns as appropriate through monthly and quarterly risk committees, forums, and governance committees, thus ensuring that senior management is fully aware of any key concerns that may impact EB.
  • Ensure the completeness, accuracy, and validity of reporting through the monitoring of data quality on the Operational Risk Management System (ORMS), Policy and Compliance Management (PCM) system, and related risk management systems.
  • Drive the implementation of appropriate standards for continuous monitoring of the EB risk and control profile.
  • Engage business stakeholders and maintain effective follow-up and tracking of the remediation of weaknesses and control gaps identified.
  • Maintain and develop awareness of risk management issues to support completeness, accuracy, and robustness of reporting.

Conformance Reviews

  • Execute conformance reviews against frameworks, policies, and standards.
  • Perform comprehensive independent conformance testing to ensure that results of 1st line MA testing can be relied upon (quality and consistency), in line with requirements of Risk and Assurance Standards.
  • Evaluate the quality of data maintained on risk management tools and systems and provide recommendations for remediation where weaknesses are identified.
  • Raise Dispensations, Waivers, Breaches (DWBs) or issues where non-conformances have been identified, especially where these are material.
  • Engage business stakeholders and maintain effective follow-up and tracking of the remediation of weaknesses and gaps identified through conformance testing.
  • Report all material concerns as appropriate and through risk and control governance committees.

Operational Risk Systems

  • Support business in the maintenance of risk information on ORMS and PCM by providing guidance on system utilisation to ensure appropriate data quality and standard conformance.
  • Support the business with the resolution and escalation of issues relating to system usage.

Functional Governance

  • Support the Operational and Resilience Risk Team in governance-related matters, including but not limited to monitoring and tracking the Operational and Resilience Risk strategic initiatives, providing administrative support for Manco meetings, tracking of initiatives, documentation of meeting minutes and tracking of meeting action items.

Education and Experience Required

  • Relevant NQF level 7 – B degree
  • 3 years’ experience in a Financial Institution
  • 7 years’ experience in an Operational Risk Environment.

Knowledge & Skills: (Maximum of 6)

  • Knowledge of the risk environment and risk management principles.
  • An understanding of the operations of a financial organisation.
  • Keeping abreast of changes in industry and developing own competency through continuing education.

Competencies: (Maximum of 8 competencies)

  • Deciding and initiating action
  • Persuading and influencing
  • Relating and networking
  • Presenting and communicating information
  • Analysing data (including data analytics and dashboards)
  • Planning and organising
  • Coping with pressure and setbacks
  • Learning and researching

EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Senior Credit Analyst – Pan Africa CIB: Financial Institutions

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryThis is a Senior Credit Analyst role, with the primary focus to independently manage a defined portfolio of CIB FI clients from a credit risk perspective and be a subject matter expert on the FI credit portfolio. The duties include, among others: evaluating the financial health of clients in the portfolio; preparing detailed credit applications with specific recommendations and presenting credit applications at various Credit Committees; deal structuring; risk assessment across CIB products (debt, markets/derivatives, TxB/trade finance, etc). The portfolio is made up of Banks, Micro Finance Institutions, DFIs, Supranationals, Structured SPVs, Securitizations, Private Equity Funds, among others.
• Candidate is to ensure responsible and measurable risk taking, whilst retaining commercially minded solutions. Also, the candidate is to facilitate business enablement, closely working with various Business Teams.
• The candidate is to act as a conduit for sanctioning of all credit related requests on a defined portfolio of FI clients against which Absa Group Ltd (i.e. Absa SA and all Africa Regions / subsidiaries in Africa) have credit facilities to, collaborating with all key stakeholders including Heads of Credit in-country, Coverage Bankers, Trade Finance Teams, Treasury Teams, Global Markets Teams, Investment Banking Division Team, Risks Teams (Credit, Markets, Models Teams, etc).

Job Description

Accountability: Credit Risk Management:

  • To take ownership and control of credit risk related work on a defined portfolio of Financial Institutions clients against which Absa Group Ltd has credit facilities.
  • The candidate is to carry out comprehensive and quality credit risk functions. Functions cut across the credit lifecycle (i.e. analysis, credit granting, implementing, managing, restructuring and impairment) to create shared growth. This is achieved through responsible risk management enhancing the decision making process involved in the extension and management of credit risk within the boundaries of internal policies and external regulations.
  • Representing Credit to Senior Management in various committees, presenting analysis of the aggregate portfolio risk and composition.
  • Analysis of portfolio risk management and their impact to Portfolio Credit and Market Risk Metrics.
  • Assist in developing and delivering relevant Monthly Risk MI for Senior Management within Credit and other senior partners, including analysis and commentary, ensuring risk issues on the defined portfolio are well understood and presented transparently.
  • Create presentations and technical documents designed to articulate key risks to various forums and credit committees.
  • Build and manage relationships with key relevant business partners to ensure responsible risk taking whilst retaining commercially minded solutions.
  • Work closely with key partners to review and improve quality of MI over time.
  • Support the management in the delivery of a sound governance process around the Credit MI’s delivered by the team.
  • Development of analytical tools to better understand and communicate risk concentrations and drivers of risk and capital.
  • Facilitate the end to end lending or restructuring process, assuring responsibility for service and quality
  • Facilitate / and or make the credit sanctioning decisions ensuring responsible risk decisions are made. Credit functions cut across the credit lifecycle, including risk grading, credit analysis, sanctioning, limit management, restructuring, and portfolio, among others.
  • Maintain and manage the relevant portfolio within the defined appetite levels.
  • To be an expert with an advanced understanding of Macro economic environment, industries and Bank products. To have strong working knowledge on FI Products (Debt facilties, Pref facilities, Trade Finance, Treasury Products, Market Products, including but not limited to: FX trades, interest rate swaps, total return swaps, bond trades, commodity trades, and equity trades; with a strong working knowledge on mitigating factors on PFE/pre-settlement and settlement risks (e.g. ISDA, CSAs, GMRAs GMSLAs, CLS, and DvP, among others).
  • Review and enhancement of systems and processes with a view towards efficiency and automation whilst managing the current operational environment.
  • Explore new, improved and alternative ways of lending or restructuring credit to ensure an efficient and improved end to end risk delivery.
  • Effectively communicate developments within areas of activity to all relevant stakeholders.

Accountability: Data and System Management 

  • Compile portfolio reviews and sensitivity analysis.
  • Develop, negotiate and implement appropriate Risk mitigation strategies.
  • To produce relevant management information and manage exposures including the accurate maintenance of the data on relevant risk systems.
  • Monitor adherence to policies and SLAs on a continuous basis and identify any deviations and possible concerns.  
  • Create and maintain an accurate due diligence record of the client portfolio, detailing what facilities they have and the associated terms and conditions.
  • Understand and manage the required inputs into the banks models ensuring validity and accuracy. 
  • Monitor the client business performance and identify relevant risks to ensure early identification of change in the client’s business or operating environment and watchlist accordingly.
  • Proactively utilize the systems and tools available for Credit Risk and partake in the ongoing development and feedback of these systems to deliver and enhanced automated credit function. 
  • Manage all administrative and operational aspects of the relevant portfolio of clients ensuring completeness, accuracy and validity of data.

Accountability: Governance 

  • Ensure that the Bank’s credit policies and philosophy are complied with.
  • Ensure understanding and adherence to relevant Legal requirements relevant to the Credit Lifecycle and specific industry.
  • Regulatory legislation and the changing environment require an up to date knowledge of changes and the impact on credit risk and capital adequacy.
  • Complete the necessary training requirements and Compliance processes in a timely manner.

Accountability: People management

  • Support in creating a high performance culture of individuals who are engaged.
  • Portraying the right values and behaviors are portrayed in the achievement of the Risk Strategy.
  • Contribute fully, including suggestions for ways of improving risk delivery and management through ongoing projects. 
  • Develop relationships with colleagues and create a sense of engagement.
  • Communicate concerns or challenges faced in a constructive and positive manner.
  • Develop and maintain contacts with Specialists in other areas of the Group.
  • Embrace and adapt to the diversity and change within the current Banking environment. 
  • Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to the Credit Risk Strategy.

EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Analyst Credit Growth

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryTo support the credit risk process through carrying out comprehensive and quality credit risk functions within the credit lifecycle to create shared growth within the boundaries of internal policies and external regulations for Growth Business clients

Job Description

Risk Management: To conduct quality credit risk assessments and reviews, proactively manage credit risks associated with clients, develop data driven strategies, facilitate the credit sanctioning process to ensure responsible risk decisions.

Data and Systems Management: To produce and analyse relevant management information and insights management

Governance: Ensure the bank’s credit, philosophy and all relevant legislation is adhered to

Customer Management: Investigate and resolve all escalated customer complaints

EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Manager Credit

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryTo plan, manage and monitor the implementation of risk activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Job Description

Risk and Control: Perform quarterly risk and control assessments, front to back for allocated business | Treasury Execution: Execute a wide array of product: Interest Rate Swaps, Bonds, Repos and FRNS | Stakeholder Management: Maintain professional relationship with stakeholders | Development of Technical and Product Knowledge: Proactively increase technical skills through active research | Projects: Execute allocated projects | Team management: Manage a team | : | :

EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Junior Specialist Risk

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryTo conduct and ensure quality credit management principles within a credit officials mandate level, based on the Absa Bank Credit Risk
Model. To manage customers’ accounts by ensuring the normalisation and rehabilitation of account management accounts during the early
stage delinquency cycle. This the end-to-end process requires collaboration with various Strategic Business Units (SBUs). The role has a
strong Credit and Risk Management focus specialising in the account management process.
Experience Required:
The success of everyone at Absa is measured by our ability to put our customers at the center of
everything we do. To achieve this you will need the following:
Manage and maintain the existing assigned workflow by being proactive via timeous actions, needs
assessment and quality manual pay no pay decisions, limit increases, limit decreases, arrangements etc
to ensure optimal account management of the assigned workflow whilst mitigating the risk.
Ensure quick and quality credit assessments for the cheque products are made for limit increases,
decrease in customer limits where appropriate, through review of existing facilities in order to address the needs of the client whilst ensuring the outcome is aligned to the Banks risk appetite.
Resolve early-stage excess by assessing the customer risk, determining the reason for the excess and agreeing a solution with the customer. This could include agreeing a promise from the customer to pay, an
increase, decrease in facility, adjusting debit orders and/or fees, or restructuring the facility where appropriate.
Leverage a portfolio view of the customer through collaboration with other Credit Lending departments as
well as Retail Bank Collections, in order to take all things into account when making decisions discussed
above
Demonstrate good knowledge of all Retail products.
Where appropriate, interact with various SBU (CVM and the branch) and branch networks to help make
informed decisions.
Ensure that the assessment includes a risk, financial and credit worthiness assessment and feedback to
the SBU in terms of the quality of information received for the assessment of the application.
Be effective and efficient throughout the application of the assessment process by adhering to the
developed policy and processes, adequately assessing risk whilst adhering to agreed turnaround times.
Utilise the system diary functions to effectively manage risk and prioritise the effective work of accounts to ensure that accounts are prevented from rolling into worse cycles of delinquency.
Manage and maintain the existing assigned workflow by utilising various collection tools and strategies
provided, to identify and mitigate the risk in the portfolio

Knowledge & Skills: (Maximum of 6)
• Credit Risk Assessment / management in a financial environment
• Financial principle analysis
• Intermediate computer skills
• Customer Orientation Level
• Verbal and written communication
• Network ability
• The ability to adapt to continuous changes in the working environment
• Negotiation skills
• Assertiveness

Competencies: (Maximum of 8 competencies)
• Deciding and initiating action
• Analysing
• Persuading and influencing
• Planning and organising
• Entrepreneurial and commercial thinking
• Following instructions and procedures
• Coping with pressure and setbacks
• Adapting and responding to change

Education:
NQF Level 5: 3-year National Diploma/Higher Certificate
3 to 5 years credit management experience
Previous mandate management experience preferred

Job Description

Accountability: Quality and Risk Assessment Outputs to deliver this accountability: Manage and maintain the existing assigned workflow by
being proactive via timeous actions, needs assessment and quality manual pay no pay decisions, limit increases, limit decreases,
arrangements etc to ensure optimal account management of the assigned workflow whilst mitigating the risk.
Ensure quick and quality credit assessments for the cheque products are made for limit increases, decrease in customer limits where
appropriate, through review of existing facilities in order to address the needs of the client whilst ensuring the outcome is aligned to the Banks
risk appetite. Resolve early-stage excess by assessing the customer risk, determining the reason for the excess and agreeing a solution with
the customer. This could include agreeing a promise from the customer to pay, an increase, decrease in facility, adjusting debit orders and/or
fees, or restructuring the facility where appropriate. Leverage a portfolio view of the customer through collaboration with other Credit Lending
departments as well as Retail Bank Collections, in order to take all things into account when making decisions discussed above Demonstrate
good knowledge of all Retail products. Where appropriate, interact with various SBU (CVM and the branch) and branch networks to help
make informed decisions. Ensure that the assessment includes a risk, financial and credit worthiness assessment and feedback to the SBU
in terms of the quality of information received for the assessment of the application. Be effective and efficient throughout the application of
the assessment process by adhering to the developed policy and processes, adequately assessing risk whilst adhering to agreed turnaround
times. Utilise the system diary functions to effectively manage risk and prioritise the effective work of accounts to ensure that accounts are
prevented from rolling into worse cycles of delinquency. Manage and maintain the existing assigned workflow by utilising various collection
tools and strategies provided, to identify and mitigate the risk in the portfolio Ensure sufficient knowledge of macro and micro economic
conditions and industry trends that are distributed via Customer Value Management (CVM), Absa in-house and media correspondence to
enhance the ability to deal with customer scenarios.
Accountability: Compliance and Processes Outputs to deliver this accountability:

Adhere to governance, regulatory and legislative requirements during execution of duties. Adhere to the ABSA general and credit specific
policies, processes, manuals, circulars, and call scripts (where applicable) to minimise risk to the Bank. Utilise feedback from Health and
Quality checks to demonstrate continuous improvement in quality and efficiency. Feedback and process issues to Team Managers and
Credit Lending management, including where issues are found with the workflow tolls or prioritisation of accounts
Accountability: Customer and Stakeholder Management Outputs to deliver this accountability:
Comply with all Service Level Agreements (SLA’s) to ensure overall satisfactory service delivery to all SBU, Third Party Management (TPM),
other Credit Lending departments and external clients. Provide our internal customers (i.e. other internal SBUs) with excellent support
Balance the needs of our customers with the Bank’s risk appetite to achieve the best possible outcome for both the client and the Bank.
Effectively manage and maintain customer relationships in line with business quality standards. Acknowledge and resolve complaints at first
point of contact wherever possible and report events to regional coordinator for regional compilation of reporting.
Accountability: Working together as a team Outputs to deliver this accountability:
Demonstrate the willingness and ability to perform to the best level to ensure personal alignment to ABSA’s values and vision of a Higher
Performing Organisation (HPO). Encourage all team members to perform in a similar manner, in order to meet all objectives and deliver
outstanding performance on an ongoing basis. Attendance to team meetings and contribute fully, including suggesting ways to improve
customer service and meet individual and team targets. Contribute to an environment of mutual support by sharing knowledge with other
team members. Play an active role in personal coaching plans. Be part of the solution by identifying challenges and working together with
the Team Manager to put appropriate actions in place. Escalate concerns or challenges in a constructive and positive manner. Understand
and contribute to the unit’s reputation, credibility and viability to ensure that all behaviour is aligned to the Absa Values

EducationNational Diplomas and Advanced Certificates: Banking and International Finance (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Operational and Resilience Risk Officer

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryThe Operational and Resilience Risk Officer has the responsibility to actively support the Operational and Resilience Risk Manager in implementing all aspects of the Operational Risk and Resilience Management Framework (ORRMF) as well as its supporting standards. The Operational Risk officer underpins the Operational Risk Department on overseeing implementation of the the requirements of the Enterprise Risk Management Framework (ERMF).

Reporting directly to the Operational and Resilience Risk Manager, this role encompasses executing, supporting, overseeing and challenging activities under the mandate of the Operational and resilience risk department. The ORRRO supports on the assurance of the integrity and resilience of the operations of the bank while providing independent oversight and challenge to the first line of defense.

It is expected that this position is aligned with the values of the institution, improving the risk culture and ensuring that Business has a risk partner who will be supporting it in the pursuit of its objectives using a variety of existing approaches to risk management as determined by the existing governance.

Job Description

Oversight and Challenge:

  • Support with analysis to the Operational and Resilience Risk Manager to provide independent oversight and challenge to the first line of defense regarding Operational Risk, Fraud Risk, and resilience Risk management activities as defined within the Enterprise Risk Management Framework (ERMF) and Operational and Resilience Risk Management Framework (ORRMF) and its supporting standards.
  • Conduct reviews and assess the adequacy and effectiveness of Risk management processes, controls, and strategies implemented by business units.
  • Identify areas of concern or potential weaknesses and work collaboratively with the first line to address and mitigate Risks.

Risk Management and Report:

  • Collaborate with various departments to measure, analyze, and report Operational, and Resilience Risk.
  • Support the Operational and resilience Risk Manager on: Coordinating the development and maintenance of a robust Risk reporting frameworks to ensure accurate and timely reporting to senior management and relevant stakeholders (ERC, CMC and Board), highlighting key Risk exposures and mitigation efforts.
  • Preparation of comprehensive reports on the status of Operational, and resilience Risk management activities, including findings, recommendations, and action plans, or any other important theme impacting on the Risk environment for presentation to senior management and board committees.
  • Preparation of technical reports and support the Manager with inputs, insights and recommendations supporting an informed decision-making and strategic planning in all the Operational Risk Reports or the reports under the responsibility of Operational and Resilience Risk.

Monitoring, Testing, and Combined Assurance:

  • Conduct regular monitoring activities when required, to identify emerging Operational, and resilience Risks, as well as control deficiencies.
  • Facilitate the implementation of testing programs to assess the effectiveness of existing controls and procedures in mitigating identified Risks.
  • Conduct testing when required in support of request allocated to the area;
  • Support timely execution of the combined assurance plan by all assurance providers, internal audit, compliance, Governance and Control and other assurance functions to achieve combined assurance objectives, ensuring alignment and collaboration among assurance providers to optimize Risk coverage and minimize duplication as well as proactive escalation where required;

Conformance Review:

  • Perform conformance reviews to evaluate compliance with internal policies, external regulations, and industry best practices related to Operational Risk, Fraud Risk, and resilience Risk management.
  • Recommend corrective actions and enhancements to improve control effectiveness and Risk mitigation strategies.

Control Assessment:

  • Ensure full adoption of the Critical Process Assessment (CPA) Standard/ Risk and Control Self-Assessment (RCSA) Standard during the refresh process,
  • Review and challenge on process implementation and Control Testing for CPAs and RCSA;

System Support:

  • Ensure all the relevant stakeholders queries and difficulties on the systems where Operational Risk modules are housed and/or are attended to and resolved within the SLA.

EducationHigher Diplomas: Business, Commerce and Management Studies (Required)

Fraud Assurance Analyst (Fraud Solutions)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryTo provide specialised assurance support and advisory to business units. To and execute assurance assignments in accordance with the Group Assurance Standard, relevant policies, procedures and quality standards.

Job Description

Job Description:

  • Actively participate in all of the audit phases – planning and scoping (identification of risks and controls), fieldwork (execution of design and operating effectiveness assessments) and reporting (ensure audit observations and planned actions are agreed with management for factual accuracy).
  • Ensure that delivery adheres to the Fraud Solutions Assurance Methodology, Absa Governance Framework and quality standards.
  • Prepare assurance observations and make sure that they are concise, factually accurate and cover all of the significant issues. The observations must be insightful, address the root causes, and have agreed actions that fully mitigate the risk.
  • Provide suggestions to stakeholder management on how they can address the control issues identified.
  • Display professional skepticism, raising and discussing contentious observations with management and provide evidence to support all issues identified.
  • Provide timely feedback to the Head of Fraud Controls and Governance, functional heads, and fraud assurance team members with progress on identified issues and observations raised.
  • Draft all findings and reports so that they are concise and factually accurate.
  • Assist in the development and coaching of junior team members in assurance and governance principles.  
  • Support the development and implementation of data analytics driven business-monitoring programmes to support the Fraud Solutions Assurance and Fraud Loss team.

Stakeholder engagement and Portfolio management

  • Develop and maintain relationships with business (including, Fraud Solutions Functional areas, 2LOD and Compliance and Internal Audit).
  • Support the Combined Assurance effort across 2LOD and 3LOD to strengthen the Fraud Solutions control environment.
  • Provide input into the Fraud Solutions risk and committee reporting, clear messaging and impact on the risk and control environment of the business.

Knowledge Management

  • Display professional skepticism and apply a residual risk lens to potential assurance review issues with management and in final reporting.
  • Continuous upskilling on both technical and other core competencies.
  • Keeping up to date with industry trends, regulatory changes and professional standards.
  • Assist in upskilling team members as well as stakeholders to ensure knowledge sharing and skills transfer across the Fraud Assurance and Governance team.

Knowledge and skills

  • Practical experience of development and execution of IT General and Application Controls, analytics programs to assess risk and related control environments as part of an internal or external audit role/function, or as part of a risk management function.
  • Solid understanding of financial accounting Principles.
  • Solid understanding of risk and governance.
  • Detailed understanding of business Processes, Risks and Controls.
  • Knowledge and experience in the use of IBM Open Pages.

Advantageous:

  • Practical knowledge of data mining, data analysis and visualization techniques.
  • Financial analysis
  • Experience doing technology or cyber security audit or assurance work.
  • Experience in Banking or Financial Services.
  • Experience in Forensic Accounting or Auditing.

Education

  • B Degree (e.g., Commercial, Informatics, Statistics, Computer Science, Audit)
  • Completed Internal Audit or SAICA Articles and 2 years Post articles experience minimum.

Advantageous

  • B Degree (Honours) (e.g., Commercial, Informatics, Statistics, Computer Science, Audit)
  • CISA – Certified Information Systems Auditor; CIA – Certified Internal Auditor;  CFSA – Certified Financial Services Auditor; CCSA – Certification in Control Self-Assessment
  • Newly qualified Chartered Accountant.
  • Data Science Qualifications or Certifications.

EducationBachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Senior Manager: Operational Risk

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryAccountable to the Head of Absa Forensics and Physical Security for the Operational Risk Management of all the functional areas within AFS. Key accountabilities include supporting the functional Heads within AFS to manage Operational Risk by ensuring contributions towards functional strategies, operating models, and control design. The key purpose of this role is to ensure that the risk profile and control environment are effectively managed in an integrated manner across the function within the Group, this includes ensuring day-to-day management of all risks under the ERMF as it relates to the Function and taking the lead on the following function’s primary risks.

Job Description

Accountability: Leadership and Stakeholder Management

  • In collaboration with the head of AFS and 2nd LoD Risk Oversight, act as a trusted advisor to the function and support risk activities.
  • Ensure implementation of an effective Operational Risk Management strategy within the function.
  • Ensure proper delivery of Risk Management Requirements, capabilities, and oversight across the various functional areas within AFS.
  • Provide support to the functional areas within AFS to manage their primary risks.
  • Build effective working relationships with key stakeholders and ensure information flows across the function and the risk team within the Group. Display role model behaviors, inspiring others to work together to achieve the strategic vision.
  • In collaboration with the 2nd LoD, identify risks, and Indraft reports on behalf of the function head of risk for presentation and or escalation at the relevant risk committee within AFS i.e. OpsCo and StratCo.
  • In collaboration with the 2nd LoD, determine appropriate Key Risk indicators (where necessary) while ensuring implementation of Group KRI for the relevant sub-risk types.
  • Assist the function with the execution of strategy by providing advice on risk/control issues and challenging decisions that pose risks to the organization.
  • Advise management on emerging global financial services operational risks/trends and facilitate proactive change ahead of threat materializing.
  • Manage key 1st Line of Defence (1st LoD) governance and control combined assurance activities.
  • Review and provide inputs into the function’s non-risk policies and standards working with the subject matter experts in the function, as well as with Risk Oversight for the function.
  • Lead the function to improve risk management through ensuring digitization, automation, standardization, and simplification of operating processes.
  • Collaborate with the Group Functions Risk team on the management and implementation of the Operational and Resilience Risk Framework (ORRMF), Governance, and Control environment requirements.
  • Assist the function to implement an effective governance structure for all risks in the function in line with regulatory and Group policy requirements
  • Ensure knowledge and compliance with Regulatory requirements for non-financial risks and with all other relevant laws and legislation pertaining to the Function.
  • Ensure robust risk management activities that will contribute to a satisfactory control environment.
  • Leverage appropriate systems and controls including assurance methodology to identify, assess, measure, report, control and manage key risks. Ensure timely escalation of risk issues to enable effective mitigation.
  • Support the function to deliver on their combined assurance plan by providing guidance as appropriate. Influence behavior to reduce risk and foster a strong risk management culture throughout the Group Functions
  • Provide general risk awareness training, guidance, and support on risk management practices

Accountability: Operational Risk Strategy

  • In collaboration with the function Head of the Function contribute to the development of the function Risk Management strategy and 1LoD governance, combined assurance responsibilities.
  • Assist the Function, in collaboration with risk Oversight, to determine the overall Risk Appetite and risk strategy.
  • Monitor the function’s risk profile in liaison with Risk Oversight ensuring alignment with their approved strategy and ensuring it is consistent with the overall approved Group Risk Appetite.
  • Challenge completeness, relevance, and management of risks associated with the execution of the Function’s strategy.
  • Provide clear and constant feedback on progress and challenges within the Function ensuring that the Managing Executive is kept informed at all times of current events and issues on the horizon.
  • Provide clear and constant feedback on progress and challenges within the Function ensuring that Risk Oversight is kept informed at all times of current events and issues on the horizon

Accountability: Operational Risk Framework, Policies and Standards Oversight

  • Assess the level of compliance for the relevant risk frameworks and policies.
  • Remain abreast of the Operational Risk and Resilience framework, policies, standards, procedures, and relevant legislation/regulations.
  • Assure that the functions Standards and policies are implemented through Conformance Reviews.
  • Facilitate the refresh or development of Function-related policies and standards.
  • Track and monitor training within the Function related to Operational Risk and Resilience framework, policies, and standards.

Accountability: Operational Risk Management Oversight

  • Establish a supporting process to embed monthly monitoring and reporting requirements for all elements of the Operational Risk and Resilience Management Framework.
  • Maintain and promote a culture of “Lessons Learned (including Root Cause Analysis) sharing knowledge across businesses and geographies.  Educate businesses and facilitate appropriate proactive remediation of identified vulnerabilities.
  • This process must take account of the information/reporting requirements of the Central Operational Risk Team and must facilitate timely report preparation.
  • Ensure that periodic reporting requirements are submitted by the function on time (monthly, quarterly) and shared with the function Head of Risk.

Accountability:  Monitor and review the function progress against ORRMF

Standards and Policy requirements

  • Provide guidance, and facilitation to the Operational Risk community and 2nd LOD to enable consistent implementation of the Operational Risk Management Framework on a risk-sensitive basis. Affected elements include but are not limited to Risk and Control Self-Assessment, Internal Risk Events, External Risk Events, Key Indicators, Key Risk Scenarios, Lessons Learnt, and Conformance requirements
  • Monitor implementation progress and report progress and issues to the function Head and to Risk Oversight regularly.
  • Escalate significant Operational Risk exposures/events, Framework, and methodology issues to the Functions Head and to Risk Oversight.
  • Review business /function performance and risk profile.
  • Assess, and monitor the current and forward-looking Operational Risk exposure (financial and non-financial) i.e. considering all framework elements, strategic planning, business expansions/contractions, and other major change programs,).
  • Support the scoping and definition of related Operational Risk deliverables and plans, ensuring that these are aligned with the central Operational Risk calendar.
  • Assess the relevance and performance of the function key risk indicators and threshold ensuring they are maintained within appetite.
  • Review the assessments of all sub-risk types for the function for completeness, with appropriate challenge.
  • Partner with the 2nd LoD to provide guidance on issue/action documentation, tracking, escalation, and remediation of Operational Risk and any other issues.
  • Investigate any matter affecting the business risk profile, which poses undue risk.
  • Oversee monthly loss event reconciliations and related attestations to ensure that all risk events and losses have been correctly and timely captured on the Operational Risk system.
  • Escalate any unresolved concerns directly to the Head of the Function and to 2nd LoD Risk Oversight.
  • In the event of a significant control failure or limit breach, ensure appropriate escalation, through the Head of the Function and to 2nd LoD Risk Oversight.
  • Ensure that Operational Risk Management systems and tools are used, and that data is accurate, of good quality, and current.
  • Support the function to deliver a satisfactory control environment as well as the Management Control Approach (MCA). 
  • Ensure the function MCA and Control environment assessments are timely, effectively completed, and captured on the system. Review and challenge the proof points to independently determine the overall outcomes.

Accountability:  Risk Reporting

  • Aggregate the function risk profile taking into account all the relevant risk types managed in the function, indicating the levels of adherence to appetite.
  • Validate data and information in relevant reports provided by the first line of defense, as appropriate.
  • Prepare appropriate current and forecast Operational Risk profile reporting as required by the Group Operational and Resilience Risk team as well as other governance requirements.
  • Ensure conformance reports are complete and accurate and encompass all issues identified from conformance review activities.
  • Monitor and report to the Head of the Function and to Risk  Oversight on the deliverability of the combined assurance plan.

Accountability: Other

  • As required, participate in the Functions projects, ensuring risk is assessed and where relevant ensuring that mitigation plans are in place, agreed actions documented, and the monitoring of these plans.

Education

  • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management

Min Requirements

 8 – 10 yrs. Experience in managing Operational Risk in a Financial Services Institution

EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Specialist – Credit Analyst – Commercial Property Finance

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryAn analyst role with Commercial Property Finance, focused on providing support with a specific focus on credit sales and deal structuring within the property space. You will also work within existing credit policies to manage all credit related issues for the Commercial Property Finance business.

Job Description

We are a truly African brand, unified and united with one goal: to bring your possibility to life. Our impressive client portfolio includes global and Africa-based multinationals, public sector and institutional clients, as well as financial institutions and global development organizations.

In this role you will provide credit-focused support with a specific focus on credit sales and deal structuring. You will also work within existing credit policies to structure appropriate bankable solutions for the client and further manage all other credit related issues for the Commercial Property Finance business.

You will also be responsible for:

  • Building strong relationships with stakeholders.
  • Preparing credit deals up until credit approval for credit in the region
  • Performing robust financial and non financial analysis on the client that will support and underpin all new proposals in terms of the clients’ credit risk implications.
  • Making use of clients’ historical data for example, its financial statements to forecast the clients’ potential growth and sustainability.
  • Conducting a sensitivity/scenario analysis to determine the impact that a change in, for example the economy, political situation, consumer demand etc will have on the clients’ financial health.

Let’s have a further discussion, if you have a B degree and over 2-3 years credit analysis experience. It would also be preferred if you have experience in property, debt structuring, restructuring of businesses, aggregation of financial positions, and/or debt modelling.

EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Click here to apply

All the best with your applications

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