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Head Digital Solutions
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job SummaryReporting to the Head of Digital Banking, the holder will drive the development, management, and enhancement of digital products offered by the bank. The holders primary focus will be creating, enhancing, delivering & management of customer centric digital products. Further, they will manage & groom the product roadmap while prioritizing & reprioritizing in line with customer and business needs. Holder will play the core task of shaping the banks digital solutions portfolio, driving innovation, and delivering value to customers while achieving business objectives and maintaining a competitive superior digital edge in the market.
Job Description
Key accountabilities
Digital Strategy 50%
- Develop digital solutions that will drive successful product strategies and tactics in the fintech consumer space and platform models that will attract new partners, producers, and consumers.
- As the Innovation steward, define an innovation strategy that is relevant for core innovations, adjacent innovations, and disruptive innovations.
- Manage digital products through the product lifecycle right from development to decline and applying the right strategic focus for each phase of in the life cycle.
- Define the right key performance indicators for each product and track these indicators to ensure that the product is meeting business goals, and that the product is meeting its strategy.
- Continuous review of product strategies taking into consideration; competition, product performance, trends and catapult bank goals and capabilities.
- Vetting potential opportunities for strategic partnership, opportunity sizing and reviewing commercial and technical feasibilities for investment.
- Owning and driving the overall digital road map in line with business needs, oversee implementation and delivery of the same within budget and commercial targets and cost effectively.
- Define digital strategy and align digital solutions to meet the set revenue mission.
Product Management 30%
- Design the unit’s digital product management architecture and ensure its execution across all delivery actors.
- Define best practices digital product management processes which includes digital product vision, digital product strategy formulation, roadmap development.
- Link between commercial and technology teams to ensure to ensure optimal build for commercial value & alignment to GTM strategies.
- Assure effective governance of the unit’s practices in line with the Group policies and service standards.
- Craft and build the solutions for scale and distribution via digital and alternative channels.
- Uphold operational excellence to meet the Audit and Enterprise risk framework of the Group.
People Management 20%
- Build and grow high capability digital product teams, demonstrate success in hiring, coaching, developing, and enabling a team of product managers in a B2C, B2B business and ecosystems.
- Leading a team of digital channel managers, designers, working and collaborating with tech, vendors, partners, commercial, financial, legal compliance, marketing, and finance teams to ensure the solutions meet the criteria.
Preferred Experience
- At least 8 years’ work experience, 3 of which should have been in a similar capacity with a proven track record.
- 5 years of Technical Product Management experience (i.e. creating strategic product roadmap(s) from conception to launch and working with cross-functional teams).
- Experience driving the product vision, go-to-market strategy, and design discussions.
- Knowledge of multiple functional areas such as Digital Technologies, Digital business model design, Engineering, UX/UI, Product Management, In-depth understanding of the various mobile banking platforms
- In-depth understanding of Financial Technology (Fintech).
- Maintain up to date knowledge of competitor and local market activity
Technical Competencies
- Able to form a clear product vision that align the digital business goals with the overall company goals. Ensures that product strategies and product tactics are based align to product visons and goals thereof.
- Can use an extremely broad range of influencing approaches, tactics and styles in order to engage effectively with the stakeholder landscape, whilst recognising the cultural context.
- Naturally inquisitive and successful in researching key issues. Can reflect on what needs to happen next, what might get in the way, and therefore what needs to be put in place to ensure progress. Is aware of what constitutes best practice in the commercial and Fintech sector and strives to deliver this.
- Creates a commercial and customer-oriented team framework that ensures that tasks are performed by staff members with appropriate capacity and authority level (based on knowledge, skills and competence).
- Effective in establishing appropriate goals and objectives and can ensure that they are delivered on time and within budget.
- Inculcates a culture of product management excellence – product leadership, accountability, high-performance teams, customer and market focus, robust solutions, alignment, discipline, speed and quality.
- Implements incentives and metrics to support such agility.
- Assess the organization’s vision, goals, objectives, and strategies to identify the desired future. Can analyse the existing organizational structure, policies, politics, problems, opportunities, technology, etc., to build a compelling business case for change.
- Anticipates internal and or external business challenges and/or regulatory issues and leads process, product, or service improvements.
- Safeguards ROI of an organisation by ensuring the right investments are being made in at the right time for the right reasons.
- Understands financial concepts and terms, can use them to describe events and can incorporate the same in problem solving and decision making.
Behavioural and Cognitive Competencies
- Knows own strengths and limits; aware of own emotions and the effect they have on others and has the self-control to keep disruptive emotions and impulses in check.
- Interacts with people (colleagues, customers, stakeholders and the public at large) in different social and cultural environments, showing respect and positive regard for them in an ethical and appropriate that are consistently with the values of the organization.
- Able to change plans, methods, opinions, or goals considering new information, with the readiness to act on opportunities. Highly effective in adapting to differing environments.
- Inculcates a digital mind-set in the organization, institutionalising cross-functional collaboration, flattening hierarchies, devolving decision making to smaller teams, and building environments that creatively partnering with external companies to extend necessary capabilities to encourage the generation of new ideas and developing more iterative and rapid ways of doing things.
- Implements incentives and metrics to support such agility.
- Have a strategic approach to personal and professional development actively seeking feedback from others to which they will respond by establishing self-development goals.
- Seek to experience a range of relevant career opportunities in the context of a long-term plan enabling them to deliver the truly outstanding contribution required.
- Delivers results and has significant impact on an organization through the teams managed.
- At a basic level, are proactive, never reactive, and don’t need to be told what to do. At the highest, will recognise and bring into the organisation significant opportunities where technical solutions and business opportunities meet to create strategic advantage.
- Is not afraid to speak their mind and is always prepared to raise difficult issues with others in the face of actual or expected opposition from colleagues.
- Be personally robust and self-confident in pursuit of their objectives for the customer segment and the organisation.
- Maintain a positive “can-do” attitude to achieve what they know needs to get done.
- Capable of developing a sound understanding of the motives, needs and concerns of others and develop a deep understanding of their complex stakeholder network. Can anticipate the motives and expectations of others effectively.
- Team members feel included, valued, and trusted, such that they work impactfully with each other and with other teams.
- Has the emotional intelligence to understand and manage own and other emotions
EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Manager: Corporate Communications
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job SummaryThe Corporate Communications Manager is responsible for developing and implementing effective communication strategies in relation to selected Group programmes, projects, initiatives and incidents, in support of Absa Group’s strategy purpose and values to enhance the corporate brand image and protect Absa’s reputation. This role involves developing proactive and reactive communications strategies, plans and content across all Absa stakeholder groups, ensuring consistent messaging across all communication platforms.
Job Description
Integrated Communication Strategy:
- To develop and manage the implementation of tactical Group Communications strategies and plans, by ensuring optimal implementation and adoption across the organisation.
- Develop and manage sustainable integrated communication plans and strategies that support and align with the Group strategic intent and direction.
Communication Delivery and Content Management:
- Write, edit, and distribute various types of communication content, including press releases, opinion editorials, social media and website content and proposals.
- Oversee the design, content, and production of all corporate communications materials to ensure they are ready for publishing
- Facilitate and implement communication across platforms
- Where applicable, collaborate with the internal communication teams to ensure colleagues are informed and engaged.
Client/Stakeholder Relationship Management:
- Build ongoing relationships and partnerships with management to position Corporate Communications as credible advisors in matters related to reputation management.
- Enquire about and understand the communication needs of the stakeholders and advise appropriately on communication matters such as positioning and messaging.
- Support internal communication in the delivery of communication tactics/events that will allow management to engage regularly with colleagues ensuring visible leadership and engaged colleagues.
- Manage relationships with various service internal and external providers
Media Relations:
- Support Absa’s plans in establishing and maintaining relationships with journalists and media outlets, manage media queries and coordinate media events.
- Ongoing monitoring of media coverage and external developments about Absa.
- Collaborate with social media teams and relevant agencies to monitor Absa’s reputation on all media platforms.
- Support the maintenance of media coverage and analyse communication metrics to measure the effectiveness of media relations strategies.
Reputation Management:
- Protect Absa’s reputation and support all efforts to promote the brand internally and externally.
- Manage communication-related issues amongst various stakeholders and manage the company’s response to crises to protect Absa Group’s brand reputation.
Reporting and Governance:
- Draft, coordinate and deliver Communication team’s written monthly reports to manage delivery and submit these reports the Senior Manager.
- Participate in relevant forums and Communications meetings to coordinate appropriate group-wide communication priorities.
Qualifications:
- A qualification in Communications, Public Relations, and/or Marketing (NQF level 7)
Skills:
- Proven experience as a Corporate Communications Manager or Media Relations manager or similar role
- Proven experience in communication execution
- Experience with content production and publication is a plus
- Excellent written and verbal communication skills
- Strong organisational and leadership abilities, creativity, critical thinking and commercial awareness
- Ability to “mine” stories and news angles and convert these into actionable communications initiatives
- Elevated levels of computer literacy – experience with content production and publication would be an advantage
Knowledge and Experience:
- Minimum of 3 to 5 years’ work experience in a Corporate Communications management or a similar position
- Strong network of journalists across business and lifestyle media
- Should have experience in designing and implementing effective communications strategies
- Understanding of multi-geography communication strategies
EducationBachelor`s Degrees and Advanced Diplomas: Communication Studies and Language (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
ARO Compliance Monitoring & Testing (M&T) Officer
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job SummaryExecute M&T review activities and issue validation to the highest quality in terms of the Group Compliance M&T methodology with minimum supervision from the line manager. Co-ordinate and report on the key focus areas across all ARO M&T team deliverables.
Job Description
The ARO Compliance Monitoring & Testing (M&T) team is looking for a team player with the following attributes:
- A strong governance mindset
- Great attention to detail with quality, timeous delivery
- Ability to analyse and interpret data
- Passionate about adding value to business and improving processes
- Ability to deal with stakeholders across different jurisdictions
Key Responsibilities
Governance, Monitoring and Reporting
- Co-ordinate, consolidate and report on the key focus areas of the ARO M&T scorecard deliverables, notably:
- Delivery to the committed assurance plans.
- Tracking and monitoring of M&T assurance findings.
- Monitor compliance to the Group Compliance Assurance methodology
- Produce, analyse and interpret detailed reports explaining trends, discrepancies, and inconsistencies. Use these to identify and recommend improvements and provide advice to ensure that solutions are appropriate and effective.
- Attend relevant forums, committees and structures related to area of specialisation as may be directed by line manager or business requirements or stakeholder expectations.
- In combination with each in-country M&T team providing input into the planning cycle by considering the risk and control profile, business strategy, regulatory changes and material conduct and reputation risks affecting the business.
Operational Efficiencies
- Delivery of appropriate initiatives, training, applications, systems, and tools to enable knowledge, skills, robust application, and reporting. Particularly in respect of risk management tools, applications, and systems assurance methodologies; RICM; issues management etc. Provided guidelines and support to ensure consistency.
- Identify opportunities for using Data Analytics and enhanced automated monitoring and testing techniques.
- Implement the use of HighBond frameworks to create efficiencies and reduce the time taken.
- Keeping up to date with industry trends, regulatory changes and professional standard.
Assurance Reviews and Issue Validations
- Conduct all assurance reviews and issue validations allocated to the highest quality and in line with the requirements of the Compliance Assurance Methodology.
- Actively participate in all the assurance phases – planning and scoping (identification of risks and controls), fieldwork (execution of design and operating effectiveness assessments) and reporting (ensure that any observations/issues and planned actions are agreed with management for factual accuracy).
- Display professional skepticism and apply a residual risk lens to potential issues with management and in final reporting
Stakeholder Relationship Management and Teamwork
- Build and maintain strong stakeholder engagements across ARO and within the centre teams.
- Ensure proactive engagement to enable quality submissions of required deliverables.
- Contribute to ensuring commercially sound Compliance guidance and support in respect of regulatory requirements in a professional and helpful manner.
- Provide guidance to peers by sharing best practice methodology.
- Contribute towards positive employee engagement and culture through active collaboration, identifying improvements and efficiencies across the wider team.
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies, preferably within Accounting / Audit
Completed CIA / CFA/ CA(SA) with Articles or Extensive proven experience within Audit
EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
ARO Compliance Officer Governance, Risk and Control (GRC)
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job SummaryThe Specialist Risk and Control role is to partner as a first line of defence to ensure the embedment of the compliance risk management governance, risk and controls, into ARO Compliance processes.
Job Description
Job Description
- To co-ordinate, implement and execute on the assurance of the compliance owned controls to ensure that they are adequately designed and operating effectively.
- To perform all risk and control reporting (CPA, MCA, RCSA and KI)
- Develop and implement automated risk and control dashboard to support the monitoring and tracking of the compliance control environment.
- Oversee and monitor the compliance control environment and management control approach Monitor the road to satisfactory plans for operational and control remediation issues
- Be the point on entry with key business stakeholders on control management
- Actively drive a combined assurance plan for Compliance
- Provide training on the first line assurance testing methodologies, control systems etc.
- Design and roll-out comprehensive training programs based on new and updated regulatory requirements
Education and Experience Required
- Financial/Risk Management Degree
- In-depth knowledge of risk frameworks
- Minimum of 3-5 years detailed business risk officer knowledge and experience aligned to the ARO business, (i.e., Risk and Control Self Assessments (RCSA), Key Indicators, Risk Events, Assurance, Governance, Issues Management and Risk reporting). Demonstrate strong business acumen and general banking product and process knowledge would be a benefit.
- Knowledge and understanding of the current regulatory environment that ARO operates in.
Knowledge & Skills:
- Networking skills.
- Analytical, numerical skills and a keen eye for detail.
- Planning and organisational skills.
- Ability to understand broader business issues.
- Communication and presentation skills.
- Ability to deal with senior colleagues
Competencies:
- Strong written and verbal skills.
- Excellent work ethic and precise attention to detail.
- Ability to take initiative and to take ownership of projects.
- Ability to work independently with minimal supervision.
- Ability to communicate simply and effectively and work well in a team.
- Ability to share ideas, listen and take on board other’s ideas.
- Willingness and desire to learn and grow.
- Time management skills and the ability to multitask and perform well under pressure
EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Commercial Manager
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job SummaryTo provide advice and support in the development and implementation of building services planning and associated service delivery processes, methods and techniques; enabling the efficient execution of services, complying with policy requirements.
Job Description
- RESPONSIBILITIES
- Estimating and negotiating change orders throughout the construction lifecycle.
- Provide estimate and cost planning to include producing and presenting the final cost plan.
- Review and participate with the design services team and general contractor, in the development of the cost estimates.
- Reconcile changes and assist the general contractor to ensure that their data is accurate.
- Communicate or meet with general contractor and owner project manager to gather status information to prepare a cost estimate update.
- Prepare written comments to the general contractor’s submissions, including the executive summary.
- Coordinate all sources of cost information for cost discussions and suppliers direct from subs and contractors
- Work proactively with minimal supervision to resolve scheduling issues.
- Manage cost checks and carry out valuations on larger projects. Complete timely, accurate cost checking and valuation processes.
- Participate effectively with post contract cost variances and the change control processes.
- Manage Cost impact / contingency management and commitment tracking logs.
- Prepare funding data presentations and coordinate VE sessions with stakeholders.
Pre-Contract
- Developing cost plans and estimates through the design phase, delivering updated cost plans at appropriate design milestones.
- Providing commercial input to design optioneering and input into value engineering exercises.
- Reviewing contractor and subcontractor pricing and leading negotiations on behalf of the client to drive fair contract prices.
Post-Contract
- Performing quantity surveying, cost controls and change management activities throughout the project lifecycle.
- Ensuring that post-contract cost variances and change control processes are managed effectively.
- Ensuring that cost auditing and valuation work is managed effectively and that a robust process for cost validation is in place.
- Carrying out the production of monthly cost reports for presentation to the client.
- Ensuring that final accounts are negotiated and agreed in a timely manner.
- Compiling as built cost estimate records for benchmarking purposes.
Minimum Requirements
- B.Tech / BSc. Engineering in Quantity Surveying or Construction Management or related field
- A Post-graduate qualification in a related field would be advantageous
- Understanding of Architectural and Real Estate Engineering Drawings.
- Must be proficient in Microsoft Office, Microsoft Excel.
- Valid driver’s licence is required
- Minimum 6 to 8 years’ construction related experience, preferably Real Estate Solutions, with a strong commercial focus.
- Experience in compilation and administration of Subcontractor agreements
- Experience in Forecasting
- Experience in cost reporting and analysis of cost reports
- Sound working knowledge of construction contracts
- Strong interpersonal and communication skills
- Strong analytical and problem solving skills
- Working knowledge of standard specifications
- Ability to provide advice (orally and in writing) and influence decision making in a site environment
- Experience in the management of a QS team.
- Self-motivated
EducationBachelor`s Degrees and Advanced Diplomas: Physical Planning and Construction (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Actuarial Manager
Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job SummaryThis is a non-life insurance specific role within the Corporate Actuarial team. The candidate will manage a team of actuarial analysts supporting the Head: Corporate Actuarial with reserve calculations, IFRS 17 reporting, capital management and regulatory reporting.
Job Description
Reserving
- Build processes and data extracts to feed into reserving calculations, including IFRS 17 calculations
- Have a good understanding of the policy administration system and corresponding data flow into financials
- Monitoring reserve development experience and collaborating with key stakeholders to ensure understanding of trends and impacts on the business
- Communicate results to key stakeholders
Regulatory Reporting
- Operate the SAM regulatory capital model
- Maintain and further develop the Python code underlying the model
- Have a good understanding of policy administration system and data flow into financials
- Communicate results to key stakeholders
- Continuous improvement and automation of the various models
Own Risk and Solvency Management (ORSA)
- Operate the ORSA projection model
- Set and monitor quantitative risk appetite metrics
- Perform stress and scenario testing as part of the Company’s ORSA processes
- Maintain the ORSA model and identify areas of improvement
- Communication of results to key stakeholders
People Responsibilities
- Manage a small team of actuarial analysts
- Manage deliverables and timelines in own team
Education and experience required
- A Degree in Actuarial Science (Honours degree would be advantageous)
- At least 5 years actuarial work experience within the non-life insurance industry
- Newly or nearly qualified actuary with good exam progression towards qualifying as a Fellow actuary
- Good understanding of the SAM Financial Soundness Standards for Insurers (FSIs) and experience in performing capital calculations
- Experience in non-life reserving techniques
- Experience in IFRS 17 reporting would be advantageous
- Experience in extracting and transforming data and designing automated processes
- Programming in SQL, Python or VBA would be advantageous
Knowledge and skills
- Strong analytical skills with the ability to take on complex problems
- Good understanding of insurance policy administration and financial systems
- Comfortable adapting and responding to change
- Excellent written and verbal communication skills
- Excellent time management skills with the ability to prioritise deliverables and manage stakeholder expectations
- High degree of motivation and initiative
EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
All the best with your applications
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