Shoprite Vacancies

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Customer Service Agent

Closing Date
2025/03/06
Reference Number
SHO241206-3
Job Title Customer Service Agent
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Brackenfell , Cape Town
Purpose of the Job
The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience.This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company’s frontline company support, ensuring customers’ requests are actioned with a sense of urgency, care, and understanding. The Customer Services Agent ensures that customer calls and concerns are properly considered, captured on the system, and resolved with the goal of creating an exceptional experience in an environment of shared team knowledge. To ensure that we optimise our service delivery to our customers and align with our teams, this role the working hours are a 45-hour work week scheduled according to a planned weekly schedule (any five days from Monday to Sunday (shift work), including public holidays) within legislative requirements.

Job Advert Details
Job Category Customer Service
Job Objectives
Delivering high quality customer service and continually contributing towards a culture of customer service
excellence – being passionate about the customer experience!
Managing all incoming calls and communicating clearly with our customers, providing support pertaining to questions, resolution of any emerging problems and product / service information with accuracy.
Being proactive to urgent/emergency situations in accordance with product/service guidelines.
Providing timely escalation of requests and updating our customers on the progress of resolution.
Remaining knowledgeable of performance requirements, brands, products, campaigns, and process documentation – being passionate about your own development!
Ensuring all service level goals are understood and achieved.
Taking the necessary steps to drive up customer retention.
Following all set Shoprite standards, policies and procedures and providing input when something is not working as well as it should.
Proactively seeking ways to continuously improve the customer experience.
Taking initiative and assist teammates in need, where possible (example: with knowledge transfer or language barrier with customer).
Supporting other responsibilities that may be assigned from time to time.

Qualifications
Essential
Grade 12 / Matric
Beneficial
Degree/Diploma or Courses in Communications or a related field.

Experience
Essential
+5 years’ experience in a Customer Services environment or similar role.

Knowledge and Skills
Essential
Strong proficiency in Microsoft Office 365, including SharePoint Online
Desired
Experience in a retail / contact centre environment

Branch Manager

Closing Date
2024/12/20
Reference Number
SHO241213-7
Job Title Branch Manager
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Somerset West
Purpose of the Job
Medirite Plus Paardevlei is seeking a dynamic Branch Manager to join our dedicated team in delivering exceptional healthcare services and products.

Duties will include to maximize sustainable branch sales by:

Managing, supporting, and monitoring the effective sales of all unscheduled product lines including specialized health and beauty ranges (Skincare, Cosmetics, Vitamins, Personal Care), and managing the stock room.
Minimizing shrinkage and wastage.
Maintain replenishment process throughout the day to ensure excellent on-shelf availability for customers.
Maintain standards of shop floor presentation and on-shelf pricing.
Executing all pricing and product promotions.
Meeting and exceeding customer expectations.
Meeting monthly targets (sales/profit).
People Management.
Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
Job Advert Details
Job Category Retail
Job Objectives

Sales maximization

Consistently maximize branch gross profit through effective management of key gross profit drivers.
Maintain stock holding days and stock ordering within required parameters.
Maintain 100% consistency and adherence to stock price changes.
Take corrective action to address sub-standard sales staff performance.

Minimization of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)

Identify all wastage as per the weekly wastage report and implement corrective steps to minimize wastage.
Ensure appropriate measures are implemented to minimize shrinkage for all known high shrinkage items and other items identified as per stock take counting reports.

Branch sales reporting

Provide timely and accurate reporting to the Regional Retail Manager.
Identify improvement opportunities and possible challenges, making recommendations for corrective action to proactively address these.

Effective merchandising and stock availability assurance

Ensure that the branch is merchandised according to company layouts and standards.
Promotional displays are erected and placed as per buyers’, suppliers and company requirements.
In consultation with the Regional Manager, proactively plan, monitor, and maintain consistent stock range availability and movement according to demand and make alternative arrangements for stock shortages, e.g. inter-branch transfers (IBTs).

Meeting customer expectations

Maximize customer loyalty by creating a consumer-friendly environment through effective people and process utilization.

People Management

Lead, motivate, coach, and enable direct reports to meet profitability and customer service standards.
Train and develop direct reports according to the core competencies of their roles and ensure coordination of training and the delivery thereof is done in a professional manner.
Correctly manage and respond to all disciplinary issues and grievances, when required, in a timely manner.

Housekeeping, health and safety, and compliance assurance

Comply with hygiene and housekeeping standards at all times.
Consistently adhere to audit and required legislative standards and statutory requirements.
Qualifications
Essential

Grade 12 qualification
Experience
Essential

At least two (2) years of retail sales management or supervisory experience.

Knowledge and Skills
Excellent communication and interpersonal skills.
Sound numeracy and retail sales skills.
Bilingual, preferably fluent in Afrikaans and English.
Competent in supervising others and leading others, as well as in administrative tasks.
Excellent customer service skills.
Knowledgeable in payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
Knowledge of supply chain and merchandising standards and principles.
Knowledgeable of regulatory requirements of various Money Market Transactions.
Sound knowledge of safety regulations and hygiene standards.
Branch-specific retail systems (e.g. ShopPos; OBS).
Handling of payments (processes and procedures).

Assistant Branch Manager

Closing Date
2024/12/20
Reference Number
SHO240716-4
Job Title Assistant Branch Manager
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Langverwacht
Purpose of the Job
Medirite Plus Zevenwacht is looking for a dedicated Assistant Branch Manager to join our dedicated team and support in managing our store operations.

Duties will include to maximize sustainable branch sales by:

Job Advert Details
Job Category Retail
Job Objectives

Sales maximization

Minimization of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)

Branch sales reporting

Effective merchandising and stock availability assurance

Meeting customer expectations

Maximize customer loyalty by creating a consumer-friendly environment through effective people and process utilization.

People Management

Housekeeping, health and safety, and compliance assurance

Comply with hygiene and housekeeping standards at all times.
Consistently adhere to audit and required legislative standards and statutory requirements.
Qualifications
Essential

Grade 12 qualification
Experience
Essential

At least two (2) years of retail sales management or supervisory experience.

Senior Financial Controller

Closing Date
2024/12/20
Reference Number
SHO241213-14
Job Title Senior Financial Controller
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Stikland
Purpose of the Job
Medirite is looking for a Senior Financial Controller who will be responsible for developing and implementing robust financial policies and controls. This is to ensure compliance with group procedures and external regulations related to the pharmacy segment. The ideal candidate is detail-oriented, organized, and able to meet deadlines consistently. The individual must demonstrate strong communication skills when interacting with the accounting team, group finance, and external auditors to ensure efficient financial reporting.

Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

Job Advert Details
Job Category Accounting
Job Objectives
Drive the annual statutory process, including annual financial statements, tax, and external audit.
Liaise with key internal departments regarding IFRS, AFS, consolidation, tax, insurance, and regulatory filings.
Manage reporting deadlines for the pharmacy segment.
Implement and maintain internal financial controls.
Review accounts, balances, and reporting packs to ensure adherence to IFRS and regulation.
Drive projects to develop ERP capability and reporting enhancements.
Lead risk management and compliance, liaising with key business partners, including group risk, IT, HR, and operations.
Perform VAT calculations and submissions to SARS.
Review and enforce group approval frameworks.
Assist the financial manager in strategic financial planning, including balance sheet structure, tax, and cash flow forecasting.
Assist the financial manager in process improvements related to submodules including AR, AP, inventory, asset accounting, bank, and payroll.
Create structured processes for month-end close.
Direct involvement in month-end close and day to day operational finance requirements.
Qualifications
Essential

Grade 12
BComm Financial Accounting Degree and Completion of Accounting Articles
Qualified Chartered Accountant (CA(SA))
Experience
Essential

2+ years of financial or management experience as an accountant or a similiar poisition.
Knowledge and Skills
Ability to work in a fast-paced, matrixed environment.
Technical proficiency in IFRS and regulatory compliance.
Working knowledge of VAT and tax legislation.
Proficient in Microsoft Office 365, with advanced Excel skills.
Experience with SAP and BPC would be advantageous.
Excellent time management skills and the ability to meet deadlines.
Ability to maintain confidentiality in handling sensitive financial information.
Strong interpersonal skills for effective communication with internal and external stakeholders.
Analytical thinker with strong critical skills and the ability to analyse complex financial data.
Exceptional attention to detail and strong problem-solving skills.

Group Investigation Manager

Closing Date
2024/12/18
Reference Number
SHO241211-2
Job Title Group Investigation Manager
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Brackenfell, Cape Town
Purpose of the Job
The Group Investigations Manager is responsible for leading, developing, and executing comprehensive investigations into the Security and Loss Prevention space for the Shoprite Group. This role requires a strong background in security and loss prevention, along with exceptional leadership skills to manage a team of investigators. The primary focus of this role is to minimise financial losses and mitigate risks by identifying and preventing internal and external security threats, fraud, and losses across the organisation.

Job Advert Details
Job Category Finance
Job Objectives
Investigations Strategy and Execution:

Contribute to and implement a strategic plan for Security and Loss Prevention investigations aligned with Shoprite Group objectives.
Assist with the development of risk prevention mitigation strategies and the implementation there of.
Establish efficient investigation processes that comply with legal requirements and industry best practices.
Conduct and manage complex investigations into employee misconduct, internal theft, fraud, homicides and violent crimes, ensuring professionalism, confidentiality, and adherence to legal and ethical standards.
Manage and guide investigators on case handling, collect and analyse evidence, and document findings comprehensively.
Collaborate with legal counsel and law enforcement agencies as necessary.

Stakeholder Engagement:

Collaborate effectively with cross-functional business teams (Legal, HR, Store Operations, Finance, IT).
Provide regular reports to senior management on security metrics, investigations, threats, and recommendations.
Establish relationships with local law enforcement and regulatory authorities for coordinated responses.
Coordinate with public relations teams during security incidents and engage with industry associations to stay informed on best practices.
Build a network with crime investigation professionals and foster partnerships with security vendors and external entities.

Vendor Management:

Negotiate contracts and service agreements with vendors, ensuring compliance with legal and regulatory requirements.
Monitor vendor performance and conduct thorough vetting of potential vendors for security-related products.
Ensure vendor alignment with the company’s security goals and monitor compliance with security and privacy regulations.
Manage the implementation of risk prevention mitigation strategies to protect sensitive data.
Identify, analyse, and address vendor costs to mitigate abuse and provide regular performance reports to senior management.

Financial Loss Mitigation:

Identify, analyse, and address risks that could lead to financial losses, proactively implementing measures to mitigate vulnerabilities.
Stay informed about relevant laws and regulations regarding security and loss prevention and ensure compliance.
Maintain relationships with the legal department and regulatory bodies to address compliance matters and recommend improvements for future risk minimisation.

Reporting:

Guide analysts in data alignment for investigations and utilise data analytics to uncover security trends and anomalies.
Prepare detailed investigation reports with findings and recommendations for senior management, maintaining accurate and confidential records.

Leadership & Budget Management:

Manage a diverse team of investigators, providing training, coaching, and feedback to enhance performance and foster a culture of ethics and professionalism.
Develop and manage the annual budget for the Security and Loss Prevention investigations department, ensuring cost-effective resource allocation.
Qualifications
Bachelor’s degree in Criminal Justice, Security Management, Business Administration or equivalent (essential)

Experience
+5 years’ experience in security, loss prevention and risk management role, leading a team of investigators. (essential)
Experience in a retail, FMCG or corporate environment (preferred)
Knowledge and Skills
Proven track record of managing large-scale investigation across a distributed national footprint (preferred).
Knowledge of security technologies and data analysis tools, investigation tools, case management systems, and other relevant software (essential).
In depth knowledge of South African laws, compliance and regulations related to crime, security and investigations. (essential).

Trainee Accountant – SAICA Training Contract

Closing Date
2025/11/30
Reference Number
SHO240902-10
Job Title Trainee Accountant – SAICA Training Contract
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Brackenfell, Cape Town
Purpose of the Job
Apply for an exciting opportunity to complete your South African Institute of Chartered Accountants (SAICA) training contract with us via the Shoprite Trainee Accountant Programme. Through this programme, we aim to attract the leaders of tomorrow by giving them the opportunity to grow personally and professionally and become part of our team upon completing their studies.

Throughout their journey at the Shoprite Group, our trainees receive valuable exposure across the business through on-the-job training that is specific to each trainee’s individual development needs. The programme provides dedicated mentorship and all the academic support you need in preparation for the SAICA Assessment of Professional Competence (APC) exam and to develop as a well-rounded successful CA.

Job Advert Details
Job Category Finance
Qualifications
Essential

Final year student who is enrolled towards the completion of a Postgraduate Diploma in Accounting (PGDA)/Certificate in Theory of Accounting (CTA) or Honours in Accounting at a relevant SAICA accredited university.
Individuals who have graduated with an Honours in Accounting,PGDA or CTA, and are eligible to write or have passed the SAICA ITC board exam.

Sales Manager

Closing Date
2024/12/19
Reference Number
SHO241212-7
Job Title Sales Manager
Job Type Permanent
Location – Country South Africa
Location – Province North-West
Location – Town or City Klerksdorp
Purpose of the Job
House & Home, a division of The Shoprite Group, Africa’s largest retailer, currently has an exciting opportunity available for an experienced Sales Manager to join our team.

Our ideal candidate delights in identifying and meeting customer needs, driving sales and delivering outstanding service. If ensuring that the sales department within the House & Home branch function optimally and achieve results through successful people management makes your heart beat faster, then this might be the perfect role for you!

You will maximise sales & profitability in collaboration with the branch manager by creating an optimal environment through managing the sales team and the sales function within the House and Home branch.

Job Advert Details
Job Category Retail
Job Objectives
Our ideal candidate will be adept at

Effectively managing a sales team
Meeting and exceeding customer expectations
Managing and supporting the sales process
Reporting on sales related data
Performing general management or stand-in duties
Qualifications
Matric essential

Retail Management Diploma would be a serious advantage

Experience
Proven Retail Furniture environment experience – 1 year minimum

People Management Experience – 2 years minimum

Managing successful teams of Sales Representatives – 2 years minimum

Knowledge and Skills
Retail systems and reports

Computer literacy

Understanding of how stock systems work

Interested in household appliances and furniture

Performance Management

Senior People Specialist (Transpharm and Red Star)

Closing Date
2024/12/27
Reference Number
SHO241213-8
Job Title Senior People Specialist (Transpharm and Red Star)
Job Type Permanent
Location – Country South Africa
Location – Province Gauteng
Location – Town or City Centurion
Purpose of the Job
The Senior People Specialist plays a crucial role in collaborating with the broader People team and business leaders to ensure effective and efficient operational delivery of People services. To facilitate and manage the relationship between the business and its employees, particularly in the context of collective bargaining, support with negotiations, and compliance with labour laws and regulations. This position is responsible for managing People practices within the assigned division, which is in the wholesale and distribution industry, aligning with strategic and operational objectives to drive the People agenda. The Senior People Specialist provides valuable input on functional People-related requirements and is essential for maintaining day-to-day operational excellence in business operations, taking operational accountability for achieving People goals within their designated region.

Job Advert Details
Job Category Human Resources
Job Objectives
Employee-Centric Delivery

Drive operational planning for People functions, integrating with divisional and regional operational plans.
Execute the Divisional People Roadmap, delivering comprehensive People services and solutions, including resolving industrial relations matters.
Provide guidance and coaching on People practices, policies, and procedures while managing escalations within the region.
Stay informed on new developments within the People team to ensure alignment with service offerings.
Collaborate with the broader People team to facilitate service and solution delivery.
Lead the implementation of People projects and initiatives, focusing on employee enablement and optimization.
Oversee sourcing, recruitment, and onboarding in partnership with the Divisional People Partner and Recruitment Consultant, in alignment with People Solutions and Services Teams.
Oversee talent management processes, including performance management, learning and development, and associated budgeting as designated by the People Partner.
Analyze People data and trends to diagnose issues and recommend effective solutions in collaboration with the People team.
Provide advisory services to leadership, aligning change priorities with People and regional objectives.
Deliver holistic People support throughout the employee lifecycle and ensure workforce management and wellness initiatives promote operational efficiency.
People (Self, Team & Organizational)

Facilitate People-related activities, operations, and administration to enhance productivity and engagement.
Manage employee engagement and wellness initiatives within the region.
Financial, Reporting & BI

Maintain accuracy of People-related data, including , reporting lines, and other relevant attributes.
Manage the assigned budget and maintain cost control measures as designated by the People Partner.
Leverage data to drive People-related decision-making, sharing insights and metrics with the region.
Governance & Compliance

Ensure adherence to People governance structures, policies, processes, and frameworks.
Implement governance measures within the region and identify key People risks for mitigation in collaboration with Divisonal People Partner.
Deliver a regional People Risk Plan.
Future-Fit

Oversee the implementation of change initiatives to foster adoption and adaptation.
Promote continuous improvement in regional People processes in partnership with the Divisional People Partner and People Partner.
Qualifications
Essential

Degree in Human Resources or equivalent
Experience
Essential

Up to 3+ years of experience in a generalist HR role with exposure to various aspects of the HR employee lifecycle.
Proven experience in dealing with matters related to the LRA, BCEA, and a unionised environment.
Desirable

Experience within the wholesale, FMCG, retail sector, or a similar environment.
Knowledge and Skills
Essential

Knowledge of Labour Legislation

Labour Relations Act (LRA): Understanding of the laws governing employer-employee relations, including dispute resolution, unfair dismissal, and rights of employees.
Basic Conditions of Employment Act (BCEA): Knowledge of the minimum standards for employment, such as working hours, overtime, and leave entitlements.
Employment Equity Act (EEA): Understanding of measures to eliminate discrimination and promote fairness in the workplace.
Skills Development Act: Knowledge of employee training and development regulations.
Sectorial Determinations 9: Knowledge of conditions of employment for workers in the Wholesale and Retail Sector.
Dispute Resolution and Conflict Management

Dispute Resolution Skills: Ability to mediate and resolve conflicts between employees and employers, including negotiating settlements and facilitating conversations.
Understanding of Bargaining Council Processes: Knowledge of procedures involving trade unions and collective bargaining agreements.
Arbitration and Conciliation: Understanding of how to navigate disputes through the Commission for Conciliation, Mediation, and Arbitration (CCMA).
Communication Skills

Effective Negotiation: Strong verbal and written communication skills to negotiate with both employees and employers on various matters such as pay, working conditions, and benefits.
Report Writing: Ability to document agreements, disputes, and settlements clearly and accurately.
Mediation and Listening: The ability to listen to all sides of a dispute and mediate in a neutral, professional manner.
HR and Industrial Relations Expertise

Industrial Relations Practices: Understanding how unions function, collective agreements, and strategies for dealing with unionized and non-unionized workforces.
Labour Union Relations: Competency in managing relationships with unions and representing the employer’s interests while maintaining constructive relationships.
Workplace Discipline: Knowledge of discipline and grievance procedures, ensuring that disciplinary actions are fair, consistent, and legally compliant.
Problem-Solving and Critical Thinking

Issue Identification and Analysis: Ability to identify potential labour issues and provide proactive solutions.
Strategic Decision Making: Applying strategic thinking to resolve long-term workplace challenges related to labour relations.
Leadership and Management Skills

Team Leadership: Ability to lead and work with HR teams or representatives in managing labour relations matters effectively.
Change Management: Leading the implementation of new workplace policies and practices while managing resistance to change.
Behavioural

Well-organized with excellent time-management skills.
Strong tactically, critically, and analytical thinking abilities.
Reliable and trustworthy, capable of inspiring confidence.
Results-oriented with a commitment to achieving goals.
Excellent communication skills at all management levels.
Persuasive, with the ability to influence others effectively.
Technical Skills

Experience with SAP systems and Workforce Management Systems (WFM).
Solid understanding of business HR processes and organizational operations.
Proficient in MS Office 365, including intermediate knowledge of Excel, Word, and Outlook.
The role will require some travel, nationally in South Africa.

Senior Accredited Trainer

Job Category Human Resources
Job Objectives
Employee Centric Delivery

Utilise a variety of training methodologies, techniques, concepts, learning tools and practices to ensure maximum
effectiveness of training programs.
Monitor and measure effectiveness of all training.
Partner with the L&D team to develop and deliver high quality training interventions and where required, to ensure
that the outcomes and required units standards for accredited training materials is adequately delivered.
Together with the L&D team, Divisional People Partner, and Training Delivery Manager, conduct specific training needs
assessments to support the design, development, and delivery of relevant training.
Ensure the overall quality in all training processes.
Establish, plan and schedule training in consultation with the relevant stakeholders.
Arranging of appropriate training venues, equipment, training materials as applicable etc.
Ensure successful transfer of knowledge and competence through effective training facilitation techniques.
Together with the L&D team Divisional People Partner and Training Delivery Manager, setting up, administering, and
conducting training assessment tools, such as CBT’s, final assessments where relevant etc.
Complete all relevant training administration accurately and timeously.
Periodically evaluate ongoing programs to ensure if they reflect any changes and update delivery of the revised content
on a regular basis.
Regular reporting and providing feedback to the relevant stakeholders.

People (Self, Team & Organisational)

Participating in and aligning with the Divisional Training team to deliver training services to the business.
Participating in various Divisional Training team activities that foster an innovative, agile and employee centric culture
where employees are supported, empowered, and valued.
Participating in various Divisional Training team activities that foster a wellness culture to ensure that the team
mentally, physically, and emotionally feels supported.
Participating in the enablement of a culture of open and transparent communication within the Divisional Training
team.

Financial, Reporting & BI

Ensuring accuracy in data input and relevant reports as applicable to the Divisional Training team.
Using official data sources to inform administrative outputs.
Assisting with compiling basic reports for input to broader People requirements.
Consolidating basic costs or data as required by the Divisional Training team and other training stakeholders.

Governance & Compliance

Ensuring compliance with relevant labour relations frameworks and legislation.
Ensuring compliance to organisational and legislative governance frameworks and standards including the H&S
requirements, POPI Act, Skills Development Act.
Identifying and mitigating of Divisional Training risks.

Future-Fit

Participating in the integration and effective flow of work with other solutions and service areas.
Identifying opportunities for continuous improvement in training delivery services.
Suggesting or sharing ideas related to relevant training technology requirements where required.

Qualifications
Qualification and Experience

Diploma in HR, OD, Training and Development or equivalent – (preferred).
Grade 12, National Senior Certificate – (essential).
Experience within the FMCG, retail sector or similar – (essential).

Experience
Senior Accredited Trainer portfolio

+3 years’ experience in a Senior Accredited Training Delivery role rendering Training delivery on
content and material of an accredited nature with unit standards and NQF credits with exposure to
assessment and moderation – (essential).
Must be capable of delivering higher NQF accredited courses

Knowledge and Skills
•Decisive and willing to take initiative – Identifies and deal with issues proactively and persistently; seizing opportunities
that may arise.

Adaptable and able to work under pressure – Adjust behaviour to work efficiently and effectively considering new
information, changing situations and/or different environments. Able to navigate periods of high demand, effectively
balancing priorities/workload in a fast-paced environment.
Results driven with strong organising skills – Focuses personal efforts on achieving results consistent with the
organisation’s objectives. Works smartly, efficiently, and effectively. Stays?on top?of the detail?while
effectively?prioritising?and delivering?on?urgent?and?important tasks.??
Relationship building – Able to work independently and collaboratively to achieve business outcomes. Builds credibility
quickly and establishes trust to empower and enable others to adopt and sustain change.??Handles and negotiates
through conflict / challenges well and understands how to drive a high level of focus with a strong and talented team.?
Communication skills?– Communicates confidently and effectively. Applies accurate and succinct messaging, presents
complex concepts simply and communicates findings and recommendations in a way that facilitates change.??
Coaching and facilitation skills – Facilitates learning opportunities, helping others learn through formal and informal
methods; provides constructive feedback, instruction, and development guidance to help others excel and sustainably
embed change.
Training delivery – Works together with various stakeholders to prepare, deliver and evaluate learning content, courses
and/or programmes in meeting current training needs requirements as defined by business.
Curious and open to learning with a strong interest in discovery and trying new ideas. Continuously strives to improve
individual and organisational performance.
Human Capital administration, policies & procedures – Understands the HC administrative processes to process
employee data. Generates People orientated documentation in support of HC processes. Understands the regulatory
and policy requirements to maintain and keep employee files and records. Understands the importance of maintaining
confidentiality when working with employee information.
Processing – Uses the required system within this process. Knows the company process requirements regarding keeping
relevant logs, files, and records up-to-date and accurate. Knows the requirements for accurate reporting on process
outputs. Knows how to maintain compliance with policy and process requirements.

Job Advert Details
Job Category Retail
Job Objectives
•To ensure that sales and profit is generated

Maximum utilisation of labour within budget guidelines management
Sound application of industrial relations practices within regions management
Staff competency level management
Staff availability as determined by sales demands management
Personnel administration standards compliance management. Minimum 2 years of experince.

Qualifications
Essential

3 Year National Diploma/Degree in Human Resource Management or Labour Legislation

Experience
Essential
•Generalist HR experience
•Retail experience together with HR experience Desirable
•HR experience in a retail environment

Knowledge and Skills
Essential

High level knowledge of human resources legislation, policies, training,
recruitment, practices and strategies.

Desirable

CCMA operations

Systems Engineer III

Closing Date
2024/12/26
Reference Number
SHO241212-5
Job Title Systems Engineer III
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Brackenfell, Cape Town
Purpose of the Job
To work with the Integration Team in Functional & Non-Functional requirements, System Design, Development and configuration of integration services and components. As well as assisting in performing DevOps functions within Broadcom Layer7, IBM MQ, IBM Integration Broker and team utilities applications.

Job Advert Details
Job Category IT
Job Objectives
Perform day-to-day troubleshooting & support of integration systems
Development of integration requirements to support business and internal projects
Configure integration data flows
Troubleshooting and Identifying root causes
Collaborate with the Integration Support team to smoothly transition new flows and configurations into relevant environments for deployments.
Improvement of systems and processes
Transition basic day-to-day administration and support tasks
Mentoring junior developers
Publishing documentation

? Perform day-to-day troubleshooting & support of integration systems.
o To act as 1st line support for Web Service & Data Flows Integration
o To troubleshoot errors and investigate queries in the integration systems
o To manage & action assigned incidents and requests
o Capture & Review SOA governance information in a EA Repository
o Configure Broadcom Layer7

? Development of integration requirements to support business and internal projects
o Develop SQL queries, triggers & stored procedures
o Develop scripts on various operating systems
o Develop Java/JavaScript applications and libraries to be used by integrating clients.
o Design unit tests, testing and use testing tools (JMeter, SOAPUI, Postman etc)
o Develop Broadcom Layer7 service policies and configurations

o Develop Message Flows e.g., for IBM Integration Bus
o Develop cloud solutions & applications i.e., AWS, AZURE, Google

? Troubleshooting and Identifying root causes
o Work with network teams (internal and external) to troubleshoot and resolve firewall and connectivity issues.
o Work with the different system administration teams to resolve issues e.g.,permissions, disk space, AD users and AD user groups.
o Assist internal business units and third parties with Integration problem resolutions.
o Investigate queries related to data movement (on Linux, Unix and Windows operating systems)
o Investigate queries related to service access
o Troubleshoot services exposed through Broadcom Layer7
o Escalate problems with Commercial Systems to the System Support for that System
o Investigate problems by writing SQL queries
o Investigates cloud infrastructure and application related issues

? Configure integration data flows
o To configure data flows in the Integration Web Interface
o To set up user accounts and permissions for the Integration Web Interface

? Collaborate with the Integration Support team to smoothly transition new flows and configurations into relevant environments for deployments
o To successfully configure and/or generate changes for the DEV, QA, PRE_PROD & PROD environments

? Improvement of systems and processes
o Develop processes to improve productivity
o Solve recurring problems by improving solutions & automation

? Transition basic day-to-day administration and support tasks
o To manage & action assigned Remedy incidents and requests
o Support clients and 3rd party integrations

? Mentoring junior developers
o To assist in the mentoring of the junior developers in the team.
o Code reviews and guidance on best practices

? Publishing documentation
o Assist in defining and publishing standards
o General documentation (knowledge sharing, tips, best practices)

Qualifications
Matriculation

IT-related tertiary qualification

Experience
Working knowledge of Linux,
Windows and AIX Environments
SQL competency writing queries and
developing stored procedures)
SOA (SOAP, REST, JSON, XML,
ODATA, OAUTH, WADL, WSDL)
Java EE
Web Development – javascript
Performed support function
Enterprise Integration Patterns
Software Design Patterns
Cloud (AWS, Azure, Google) -understand
Software development (Java, C#/.NET, SDLC etc.)
Working knowledge of IBM
Websphere Integration Bus (Message Broker) and MQ or other ESB and Message Queuing systems
Cyber Security and Secure
SDLC(OWASP, NIST, CIS, PCI DSS)

Knowledge and Skills
Software Development
Service Oriented Architecture
Production Systems Support(DevOps)
Enterprise Integration
System administration (Microsoft/Linux)
Cloud Operations
Database administration (MSSQL, MySql)

Database Administrator III

Closing Date
2024/12/26
Reference Number
SHO241212-3
Job Title Database Administrator III
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Brackenfell, Cape Town
Purpose of the Job
We are looking for an experienced SQL SERVER database administrator who will be responsible for ensuring the performance, availability, and security of SQL SERVER
instances. You will also be responsible for orchestrating upgrades, backups, and provisioning of database instances. You will also work in tandem with the other teams, preparing documentations and specifications as required. The SQL SERVER instances will be hosted in our datacenter as well as in AWS/Microsoft cloud platforms.

Job Advert Details
Job Category IT
Job Objectives
To manage SQL SERVER installations and upgrades.
To assist Development Teams in designing and optimising systems.
To carry out database administration tasks.
To work with SECURITY team to manage access and compliance.
To research, assess and implement SQL SERVER variations in AWS / AZURE.

To manage all SQL SERVER installations and upgrades.
Ensure a standard is applied to all installations.
Keep track of new software versions and updates and plan upgrades.
Raise awareness for END-OF-LIFE versions.
To assist Development Teams in designing and optimising systems
Review database designs and make recommendations to address shortcomings.
Perform proactive monitoring and feedback to developers, highlighting queries that can be improved.
To carry out basic database administrative tasks
Check OS and Database logs.
Do backups and restores as requested.
Do regular disaster recovery trials.
Profile server resource usage, optimise and tweak as necessary
Resolve incidents.
Automate maintenance tasks through appropriate scripting language.
Monitor capacity to prevent unplanned outages.
Grant permission to servers and databases in conjunction with standards as per SECURITY team.
Design and implement HIGH AVAILABILITY architecture( logshipping,mirroring, availability groups ).
Research , assess and implement new features in SQL SERVER where appropriate and beneficial to solution.
To work with SECURITY team to manage access and compliance
Regularly review database and SQL instance permissions to make sure appropriate access is in place.
Regularly review AD groups to make sure membership is still valid.
Provide output to internal and external auditors as requested.
Implement encryption and data masking options where required.
Grant permission to servers and databases in conjunction with standards as per SECURITY team.
Review SQL SERVER licenses for compliance as well opportunities to reduce costs.
To research, assess and implement SQL SERVER variations in AWS / AZURE.
Investigate Database As A Service(DBaaS) and Platform As A Service(Paas) options in Azure and AWS cloud offerings.
Research Infrastructure As A Service(IaaS) offerings Azure and AWS.
Plan database migrations from ON-PREM to cloud for identified systems

Qualifications
Grade 12
Tertiary qualification related to IT
Relevant courses in database management
AWS Associate architect
Azure Fundamentals

Experience
Experience managing SQL SERVER databases, including databases larger than 1TB – Years (5+)
Experience in SQL SERVER versions 2014-2019 – Years (3+)
Experience with Azure SQL;Azure SQL Managed Instances – Years (2+)
Experience with data encryption using SQL SERVER

Knowledge and Skills
General understanding of database management concepts – Years (5+)
Strong proficiency in SQL SERVER database administration – backups, restores, installation , patching and monitoring error logs – Years (5+)
SQL SERVER query performance tuning – Years (5+)
SQL SERVER transparent data encryption – Years (1+)
Experience configuring SQL SERVER ALWAYSON AVAILABILITY groups and DATABASE MIRRORING – Years (2+)
Writing STORE PROCEDURES – Years (5+)
MIgration of SQLSERVER from ON-PREM to AZURE/AWS – Years( 2+)

Service Desk Operator (Portuguese Speaking)

Closing Date
2024/12/25
Reference Number
SHO241211-3
Job Title Service Desk Operator (Portuguese Speaking)
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Brackenfell, Cape Town
Purpose of the Job
The purpose of the Service Desk Operator is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by users, and co-ordinate rapid and appropriate responses to restore the IT services as quickly as possible, ensuring the least impact on business operations. This role applies knowledge of company IT systems and products to conduct troubleshooting, analysis and resolution or escalation of the user incidents within established company standards and timelines.

Job Advert Details
Job Category IT
Job Objectives
Must be fluent in Portugese
Must be residing in South Africa

Provide 1st Line Support:
Perform 1st line technical analysis of end-user problems to troubleshoot and resolve incidents in line with standards and timelines for ITIL frameworks and Service Level Agreements.
Provide high quality service during customer interactions, and ensuring the customer is well informed about the problem, resolution timelines and timeous feedback on all stages.
Liaise with service desk and application support teams to facilitate incident resolution.

Incident Escalation:
Update the logging system with required and appropriate information, ensuring an accurate understanding and interpretation of details provided by the end user.
Adhere to the established organisational standards, procedures, and timelines.
Efficiently escalate any unresolved problems or requests to the relevant application support (2nd line support) team with accurate information and problem diagnosis prior to the escalation.

Communication:
Manage all client communications in an efficient and professional manner and ensure that technical information conveyed is accurate, easy-to-understand and detailed for the end user.
Execute all client interactions or communication within established business communications channels and systems (ITSM, emails, chats etc).
Continuously communicate incident progress or resolution steps to clients.
Must be able to speak English and Portuguese.

Qualifications
Matric / Grade 12 certification.
A+ or N+ Certification.
National Certificate in IT (Customer Support: Level 5).

Experience
+1 Years’ experience in general IT operations/support services or similar role with knowledge of 1st line support service and experience resolving and escalating IT related queries within a service desk support environment in a retail context.
Experience in a Retail / Wholesale / Financial Services industry.
Experience with remote support and troubleshooting of incidents related to Point of Sale (POS), SAP, and Microsoft applications.

Knowledge and Skills
Working knowledge of MS Office Suite
Technical Proficiency and understanding of services – Understands technical information and a good range of IT support services to adequately perform on the job and guide customers towards a solution.
Service Support and Customer orientated – Committed to providing high-quality customer service.
Empathizes with customers and ensures their customer needs are understood, problems timeously resolved, and expectations met and resolving queries as well as leaving a good impression. Always thinking of the customer first attitude.
Excellent written and verbal communication skills ability to convey information and data clearly, accurately, and succinctly with the ability to simplify technical concepts and convey messages and ideas to users across organisational levels.
Analytical and good problem-solving skills – Comprehends new information to generate insights while proactively investigating courses of action to identify feasible solutions.
Well-developed interpersonal skills – able to interact, engage and maintain professional relationships with people at all levels of the corporate structure, and enjoys. Authentic and builds positive rapport with customers.
Able to work under pressure, prioritize and balance numerous competing demands in a high-volume, high pressurized, fast-paced working environment.
Energetic and vibrant, and enjoys working in a dynamic, fast paced environment.
Comfortable with change and adapting to different requests.

Meat Market Manager

Closing Date
2025/01/17
Reference Number
SHO241210-2
Job Title Meat Market Manager
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City West Coast
Purpose of the Job
This management position requires you to maintain a well-run butchery by managing stock levels, budgets, staff, quality standards, as well as implementing value added promotions and ensuring customer satisfaction.

Job Advert Details
Job Category Retail
Job Objectives

To perform people management functions in the Meat Market

•To ensure client satisfaction of our customers

•To ensure product and stock availability through effective planning.

•To take responsibility for all quality control activities in the Meat Market environment

•To manage the administrative functions within the Meat Market

•To perform stock management functions within the Meat Market

•To manage all Hygiene and Safety activities of the Meat Market.

•To conduct various ad-hoc responsibilities to assist the team

Qualifications
Essential:

•Grade 12/ NQF 4

Desirable:

•Blockman NQF 3

Experience
Essential:

Previous Management Experience in a customer centric environment
Meat Industry Experience

Knowledge and Skills
Essential:

•Knowledge of Meat Market hygiene and safety standards

•Knowledge of meat cuts/ products

Desirable:

•Basic knowledge of first aid

Branch Manager

Duties will include to maximize sustainable branch sales by:

Sales maximization

Minimization of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)

Branch sales reporting

Effective merchandising and stock availability assurance

Meeting customer expectations

Maximize customer loyalty by creating a consumer-friendly environment through effective people and process utilization.

People Management

Housekeeping, health and safety, and compliance assurance

Comply with hygiene and housekeeping standards at all times.
Consistently adhere to audit and required legislative standards and statutory requirements.
Qualifications
Essential

Grade 12 qualification
Experience
Essential

At least two (2) years of retail sales management or supervisory experience.

Pharmacist Assistant (Post-Basic)

Closing Date
2024/12/20
Reference Number
SHO241213-5
Job Title Pharmacist Assistant (Post-Basic)
Job Type Permanent
Location – Country South Africa
Location – Province Gauteng
Location – Town or City Benoni
Purpose of the Job
To assist the pharmacist with dispensing and performing pharmacy-related administrative duties at our Medirite Benoni Lake branch.

Key Performance Areas include:

Stock control
Dispensing (under the supervision of a pharmacist)
Administration
Housekeeping
Frontshop service
Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

Job Advert Details
Job Category Retail
Job Objectives
Stock control
Dispensing (under supervision of a pharmacist)
Administration
Housekeeping
Frontshop service
Qualifications
Essential:

Qualified as a Post Basic Pharmacist Assistant.
Registered as a Post Basic Pharmacist Assistant with the South African pharmacy council.
Experience
Two years+ experience working in a similar role.
Knowledge and Skills
Essential:

Customer service orientated
Dispensing knowledge
Knowledge of dispensing systems and ordering systems
Desirable:

Knowledge of Retail/ FMCG operations

Stock Controller

Closing Date
2024/12/20
Reference Number
SHO241213-4
Job Title Stock Controller
Job Type Permanent
Location – Country South Africa
Location – Province North-West
Location – Town or City Rustenburg
Purpose of the Job
Medirite Plus Platinum Junction is looking for a Stock Controller whose expertise translates into optimally maintained stock levels. The purpose of the role is to accurately accept deliveries of incoming goods and facilitate the smooth flow of goods to the trading store and back to the distribution center and suppliers. To be successful in the role of stock controller, you need to have in-depth expertise in inventory management and work experience in the retail industry.

Job Advert Details
Job Category Retail
Job Objectives
To accurately receive goods by comparing the goods received with the invoice.
To accurately and timeously capture invoices of goods received on the system.
Ensure that goods delivered are the goods invoiced and captured in terms of quantities, variants, and conditions.
Process all returns to suppliers in compliance with company SOPs.
Maintain and ensure that the store room is in an acceptable and orderly condition.
Assist in managing and controlling high-risk stock.
Pick up discrepancies and report them to the manager.
Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs.
Very labour intensive- Lifting of heavy boxes and offloading of pallets.
Assist with other duties and departments in accordance with operational requirements

Qualifications
Essential

Grade 12 qualification

Experience
Essential:

Atleast 1+ years of relevant working experience within a retail/FMCG store operations environment in a similar role.

Knowledge and Skills
Retail/FMCG background and understanding of in-depth knowledge of stock management principles and best practices.
High attention to detail.
Exceptional organizational and time management skills.
Great problem-solving skills.
Computer skills (MS Word and MS Excel, Office 365).
Knowledge of how the SAP system works.
Sound numeracy skills and excellent communication skills.

Pharmacist Assistant (Post-Basic)

Closing Date
2024/12/18
Reference Number
SHO241211-4
Job Title Pharmacist Assistant (Post-Basic)
Job Type Permanent
Location – Country South Africa
Location – Province Gauteng
Location – Town or City Pretoria
Purpose of the Job
To assist the pharmacist with dispensing and performing pharmacy-related administrative duties at our Medirite Menlyn branch.

Key Performance Areas include:

Job Advert Details
Job Category Retail
Job Objectives
Stock control
Dispensing (under supervision of a pharmacist)
Administration
Housekeeping
Frontshop service
Qualifications
Essential:

Customer service orientated
Dispensing knowledge
Knowledge of dispensing systems and ordering systems
Desirable:

Knowledge of Retail/ FMCG operations

Quality Assurance Manager – Transpharm Pretoria

Closing Date
2024/12/17
Reference Number
SHO241209-1
Job Title Quality Assurance Manager – Transpharm Pretoria
Job Type Permanent
Location – Country South Africa
Location – Province Gauteng
Location – Town or City Pretoria
Purpose of the Job
The QA Manager is a crucial role in the pharmaceutical industry, conducting GWP audits, and maintaining the QMS and regulatory compliance. They are integral to ensure the highest standards of quality while conforming to both quality and regulatory compliance. Exceptional organizational skills and a deep understanding of GWP regulations are essential.

Job Advert Details
Job Category Pharmaceutical
Job Objectives
Manage and Maintain the Quality Management System (QMS) to ensure compliance with relevant regulations and standards
Transpharm Risk reporting into Group standard Risk reporting structures – Metric Stream
Generate and review Standard Operating Procedures (SOPs) to ensure compliance with regulations and standard
Identify and implement improvement opportunities within the quality control process.
Plan and conduct self inspections with relevant Operations staff, according to required standards (ISO 9001:2008) and client requirements.
Qualifications

Bachelor’s degree in a relevant field (e.g., Pharmacy, Bio-Chemistry, Biology, or related field).

Experience
Minimum of 3 -5 years of experience in quality assurance within the pharmaceutical industry.
Experience in managing and leading a team.
Knowledge and Skills
Strong knowledge of GWP regulations and guidelines.
Excellent communication skills, both verbal and written.
Strong organizational and time-management skills.
Attention to detail and problem-solving skills
Knowledge of relevant legislation and industry standards.
Proficiency in Microsoft Office Suite and QA software systems.

Assistant Branch Manager

Duties will include to maximize sustainable branch sales by:

Job Advert Details
Job Category Retail
Job Objectives

Sales maximization

Minimization of wastage and in-store markdown (accountable losses) and shrinkage (unaccountable losses)

Branch sales reporting

Effective merchandising and stock availability assurance

Meeting customer expectations

Maximize customer loyalty by creating a consumer-friendly environment through effective people and process utilization.

People Management

Housekeeping, health and safety, and compliance assurance

Comply with hygiene and housekeeping standards at all times.
Consistently adhere to audit and required legislative standards and statutory requirements.
Qualifications
Essential

Grade 12 qualification
Experience
Essential

At least two (2) years of retail sales management or supervisory experience.

Assistant Property Manager

Closing Date
2024/12/17
Reference Number
SHO241210-5
Job Title Assistant Property Manager
Job Type Permanent
Location – Country South Africa
Location – Province Eastern Cape
Location – Town or City Gqeberha (Port Elizabeth)
Purpose of the Job
The purpose of the Assistant Property Manager role is to effectively and efficiently manage a portfolio of properties, assuming full accountability for maximising profitability of the assigned portfolio, while executing processes to ensure properties are well maintained, the tenant mix capitalises on the market that each centre serves, vacancies are kept at a minimum and business and financial strategies are fully capitalised on. The role manages multiple facilities including shopping centres, tenants and assets, ensuring all financial, operational, facilities, administrative and people functions are executed to the highest standard and within required performance indicators.

Job Advert Details
Job Category Real Estate
Job Objectives
Operational Management

Ensure property practices, policies and processes are consistently implemented across the assigned portfolios and that risks are identified, monitored and mitigated.
Assume full accountability for letting arrangements, including sourcing tenants, ensuring renewals, drafting leases and loading leases onto the system.
Negotiate optimal lease agreements to the benefit of the Group.
Ensure agreed terms are fulfilled by all parties and contractual obligations of tenants executed on time and within agreed standards.
Ensure relationships with tenants are well-managed, maintained and property requirements met.
Advertise vacant space through direct calls to national tenants or through property agents.
Work in collaboration with cross functional teams to ensure that property and infrastructure needs are clearly understood and executed.
Develop and maintain networks with landlords, developers and other key stakeholders to ensure the assigned portfolio and area remains ahead of developments in the property market.
Grow the business through new customer leads and property management referrals.
Work alongside brand, marketing and PR teams to attract and drive traffic to the shopping centres.
Research opportunities to capitalise on the utilisation of buildings within the assigned portfolio.
Continually strive to identify ways to add value to each centre/property.
Facilities Management
Manage the efficient running of all buildings and facilities within the assigned portfolio.
Ensure contractor performance and relationships are managed in line with contractual agreements and in terms of the Occupational Health and Safety Act.
Conduct centre visit inspections ensuring every operation in the centre is functional and in line with organisational and regulatory requirements.
Coordinate all maintenance requirements.
Ensure compliance and control with all aspects of OHSA including fire and hazard control.
Oversee the work of all service providers, ensuring delivery within agreed standards including gardening, cleaning, security, metering (water and electricity) services.
Execute technical maintenance control.
Financial Management
Prepare and manage the annual budget for the assigned portfolio and maintain effective budgetary control to achieve operational efficiencies.
Generate and report on income and expense control, including maximum profits, quotes, orders, invoices, rent reductions, bad debt write offs, etc.
Conduct monthly inspection of income statements, provisions on expenses, correct allocations, etc.
Prepare and report on variances throughout the year, proactively mitigating risks and deviations.
Draft final accounts upon the sale of buildings.
Manage and execute audits, ensuring compliance and timeous submission of audit reports.
Manage rental and utilities arrears, including liaising with debtors clerks, direct follow ups, issuing demand letters and handing over to attorneys.
Execute all municipal expense and insurance recoveries.
Prepare and report on the financial performance of the assigned portfolio, including vacancies, arrears, outstanding leases, and any additional reporting required by the leadership team.
People Management
Efficiently manage the team to deliver on all performance, compliance and service standards, ensuring facilities are fully operational.
Support the team with learning initiatives to ensure they are enabled to deliver on performance expectations.

Qualifications
Degree in Finance, Property Studies, Business, Legal or an equivalent field – (essential).
Certificate in Shopping Centre Management – (beneficial).
Experience
+3 years’ experience in a similar role, managing a property portfolio across the value chain in a large and complex organisation – (essential).
Exposure to financial or management accounting, with a good understanding of financial disciplines and its application in a property environment – (essential).
Knowledge and Skills
Knowledge of property disciplines including negotiations, agreements, contracts, rentals and financials – (essential).
Knowledge of the property retail market with a good understanding of store viabilities and shopping centre development – (essential).
Ability to travel at short notice as per operational requirements – (essential).
Strong proficiency with MS Office 365 with an advanced level of Excel skill – (essential).
Exposure to both RSA and Non-RSA operations and properties – (beneficial).
Exposure to SAP RE- (beneficial).

Assistant Manager – Designate (Randburg area)

Closing Date
2024/12/16
Reference Number
SHO241210-1
Job Title Assistant Manager – Designate (Randburg area)
Job Type Permanent
Location – Country South Africa
Location – Province Gauteng
Location – Town or City Randburg
Purpose of the Job
To be trained to effectively manage a retail store by ensuring that operational, administrative and managerial duties are met with the Checkers brand image in mind. Furthermore, manage stock and staff effectively, ensure that security measures are according to standards and maximise the profitability of the store.

Job Advert Details
Job Category Retail
Job Objectives
To learn how to be a team leader.

To learn how to motivate a team.

To learn how to supervise customer service standards.

To learn how to supervise housekeeping and hygiene.

To learn how to implement loss control measures.

To learn how to supervise sales performance.

To learn how to access important information in the branch.

To learn how to supervise stock counts.

To learn how to accommodate the audience and context needs.

To learn how to communicate verbally to clients in a friendly manner.

To learn how to write texts for a range of communicative reasons.

To learn how to interpret and use information from texts.

To learn how to supervise POS operations.

To learn how to supervise promotional activities.

To learn how to describe and apply the management function.

To learn how to recruit and select candidates.

Qualifications
Grade 12 – Essential

Experience
Minimum of 5 years’ experience in a managerial position

Knowledge and experience in the management of inventory, buying, staff, merchandising and costs and profitability of a business.

Understanding of the FMCG environment and related legislation will be advantageous.

Knowledge and Skills
Management of perishable products

Understanding of the retail consumer behaviour and buying trends

Excellent verbal and written communication skills

Excellent interpersonal skills

Exceptional customer service and people management skills

Understanding of business reporting

Knowledge of computer systems

Operations Manager: Mini Load

Closing Date
2024/12/20
Reference Number
SHO241213-3
Job Title Operations Manager: Mini Load
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Brackenfell
Purpose of the Job
The Mini Load Operations Manager is responsible for overseeing the efficient operation of the mini load system within the distribution center. This role involves conducting ongoing efficiency analyses, managing machine maintenance, and ensuring optimal performance of the mini load system. The manager will collaborate with service providers and internal teams to minimize downtime, implement preventative maintenance, and drive continuous improvement initiatives. Additionally, the role includes analyzing large data sets to provide actionable insights, managing performance against key performance indicators (KPIs), and leading cross-functional teams to execute operational projects that enhance efficiency and safety. The Mini Load Operations Manager is key to identifying and implementing process improvements and cost reduction strategies, ensuring the overall effectiveness of mini load operations.

Job Advert Details
Job Category Logistics
Job Objectives
Conduct ongoing efficiency analysis to maximize the effectiveness of the system.
Manage machine maintenance: spare parts stock levels & order lead time adherence.
Liaise with and manage Mini load service providers.Manage Miniload downtime.
Liaise with the Replenishment and Operational team on inbound and outbound projects and initiatives.
Ensure disciplines are in place to mitigate/reduce downtime. Also manage planned down time for preventative maintenance.
Continuous improvement of system functionality.
Manage and report of downtime in the Miniload.
Manage Miniload performance and KPI targets.
Manage staff KPI measurements.
Drive efficiency through supporting the operational team with analytical insights.
Large data set analysis and reporting.
Drive the successful execution of operational projects by leading and engaging cross functional teams to drive DC efficiency and safety.
Identify opportunities for operational process improvements and/or cost reduction initiatives.
Engage with and obtain input and feedback from key stakeholders across functions and the business.
Qualifications
BEng Industrial Engineering / BCom Supply Chain / Logistics Management.

Experience
Minimum 3 years’ experience within the supply chain environment.

Knowledge and Skills
Project Management
Communication
Planning and Organizing
Reporting and analytics

DC Inventory Planner – FMCG Industry

Closing Date
2024/12/20
Reference Number
SHO230511-4
Job Title DC Inventory Planner – FMCG Industry
Job Type Permanent
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Brackenfell
Purpose of the Job
We are looking for an experienced DC Inventory Planner to manage the inbound ordering and flow of FMCG products through our supply chain, ensuring smooth delivery from suppliers to store shelves. This role requires expertise in forecasting, supply chain planning, and data analysis. Strong communication skills, an ability to thrive under pressure, and a passion for working with data are essential.

Key Responsibilities:

Supplier Coordination: Manage supplier accounts to optimize ordering patterns and frequency for maximum profitability.
Forecasting & Planning: Use data analysis to set item parameters and generate accurate forecasts.
Product Lifecycle Management: Ensure effective product lifecycle tracking, from introduction to phase-out.
Purchase Order Management: Place supplier orders to maintain optimal inventory levels and ensure service levels are achieved.
Promotional Replenishment: Collaborate with teams to plan and execute promotional inventory replenishments.
Forecast Exception Handling: Identify and act on forecast deviations to prevent stock-outs or excess inventory.
Project Management: Lead supply chain-related projects to improve efficiency.
Data Reporting & Analysis: Generate reports on supply chain performance and make data-driven recommendations.
Requirements:

Education:

BCom Degree in Supply Chain, Logistics, or a related field (Preferred but not mandatory if experience aligns).
Experience:

2-3 years of hands-on experience in demand planning, forecasting, or supply chain roles (FMCG industry preferred).
Experience with SAP or similar ERP systems is a plus.
Proficiency in Microsoft Excel, including pivot tables, data analysis tools, and large dataset management.
Skills:

Strong understanding of supply chain dynamics and forecasting techniques.
Analytical mindset with experience handling big data.
Exceptional verbal and written communication skills to collaborate effectively with suppliers and internal teams.
Time management skills and ability to perform under pressure.
Job Advert Details
Job Category Logistics
Job Objectives
Supplier Coordination: Manage supplier accounts to optimize ordering patterns and frequency for maximum profitability.
Forecasting & Planning: Use data analysis to set item parameters and generate accurate forecasts.
Product Lifecycle Management: Ensure effective product lifecycle tracking, from introduction to phase-out.
Purchase Order Management: Place supplier orders to maintain optimal inventory levels and ensure service levels are achieved.
Promotional Replenishment: Collaborate with teams to plan and execute promotional inventory replenishments.
Forecast Exception Handling: Identify and act on forecast deviations to prevent stock-outs or excess inventory.
Project Management: Lead supply chain-related projects to improve efficiency.
Data Reporting & Analysis: Generate reports on supply chain performance and make data-driven recommendations.
Qualifications
BCom Degree in Supply Chain, Logistics, or a related field (Preferred but not mandatory if experience aligns).

Experience
2-3 years of hands-on experience in demand planning, forecasting, or supply chain roles (FMCG industry preferred).
Experience with SAP or similar ERP systems is a plus.
Proficiency in Microsoft Excel, including pivot tables, data analysis tools, and large dataset management.
Knowledge and Skills
Strong understanding of supply chain dynamics and forecasting techniques.
Analytical mindset with experience handling big data.
Exceptional verbal and written communication skills to collaborate effectively with suppliers and internal teams.
Time management skills and ability to perform under pressure.

Click here to apply

All the best with your applications.

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Customer Service Agent

Branch Manager

Assistant Branch Manager

Senior Financial Controller

Group Investigation Manager

Trainee Accountant – SAICA Training Contract

Sales Manager

Senior People Specialist (Transpharm and Red Star)

Senior Accredited Trainer

Regional People Partner

Systems Engineer III

Database Administrator III

Service Desk Operator (Portuguese Speaking)

Meat Market Manager

Branch Manager

Pharmacist Assistant (Post-Basic)

Stock Controller

Pharmacist Assistant (Post-Basic)

Quality Assurance Manager – Transpharm Pretoria

Assistant Branch Manager

Assistant Property Manager

Assistant Manager – Designate (Randburg area)

Operations Manager: Mini Load

DC Inventory Planner – FMCG Industry

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