Komatsu Vacancies

To apply, click on the link at the end of the of the posts and all the best with your applications.

Assistant: Artisan

Titulo:                Asistente Mecânico

Empresa:           Komatsu Mozambique Limitada 

Unidade:            5311 

Departamento:  Manutenção

Local:                 Tete-Moatize 

Referencia:        7584

Komatsu Mozambique Limitada pretende recrutar para o seu quadro Um (1) Asistente Mecânico

O Candidato deve ter os seguintes Requisitos

1. Nivel médio ou técnico,
2. Certificado de Mecânica
3. Carta de Condução valida.
4. Pelo menos 1 ano de experiência nas maquinas fora da estrada ou aréas afins.
5. Boas habilidades analíticas.
6. Capacidade de trabalhar sob pressão e cumprir prazos pré-estabelecidos.
7. Conhecimento de HST.
8. Nacionalidade Moçambicana.

      Apenas candidaturas online para www.komatsu.co.za até 25 de Janeiro de 2025 serão consideradas validas.

Purpose of Job

This ELEMENTARY LEVEL position in the MINING and CONSTRUCTION/OEM INDUSTRY EXECUTES STANDARDISED GENERAL WORK in assisting the Serviceman in a BRANCH/DEPOT for Komatsu

FUNCTIONS:

1.SHE

2.Basic Maintenance and Housekeeping

Job Responsibilities

Assists in Leading & Directing Africa Operation’s Division (refer leadership role content for detail roles)

Lower Operational SHE

Competencies

Accepting Responsibility

Testing and Troubleshooting

Adapting to Change

Performing Physical or Mechanical Tasks

Reading Effectively

Managing Time

Displaying Technical Expertise

Delivering High Quality Work

Attentive Listening

Working Safely

Demonstrating Tenacity and Perseverance

Education

QUALIFICATIONS:

Form 5, (an added advantage – Trade C)

YEARS OF EXPERIENCE:

0 months

SPECIFIC EXPERIENCE:

Fluent in English and well-presented

Skills/Additional Requirements

Driver’s License – Field Services a requirement 

Serviceman: Field Service

Titulo:                Mecânico

Empresa:           Komatsu Mozambique Limitada 

Unidade:            5311 

Departamento:  Manutenção

Local:                 Tete 

Referencia:        7572

Komatsu Mozambique Limitada pretende recrutar para o seu quadro Um (1) Mecânico

O Candidato deve ter os seguintes Requisitos

1. Nivel médio
2. Certificado de Mecânica
3. Carta de Condução valida
4. Pelo menos 3 anos de experiência nas maquinas fora da estrada ou areas afins.
5. Boas habilidades analíticas
6. Capacidade de trabalhar sob pressão e cumprir prazos pré-estabelecidos
7. Conhecimento de HST.
8. Nacionalidade Moçambicana
    
   Apenas candidatos online para www.komatsu.co.za até 25 de Janeiro de 2025 serà considerada

Purpose of Job

This SPECIALISED DIAGNOSTIC LEVEL technical position in the MINING and CONSTRUCTION/OEM INDUSTRY EXECUTES the following Artisan role contents for the Operations of Komatsu , Namibia, Botswana and Africa Operations

FUNCTIONS:

1.SHEQ

2.Machine Inspections: Field and Workshop

3.Troubleshooting and Diagnostics

4.Machine Repairs: Field and Workshop

5.Machine Services: Field and Workshop

6.Machine and Component Disassembly and Assembly (new and rebuild)

Job Responsibilities

Lower Operational SHE

Machine Inspections: Field and Workshop

Troubleshooting & Diagnostics 

Machine Repairs: Field and Workshop

Machine Services: Field and Workshop 

Machine & Component Disassembly & Assembly (new & rebuild) 

Competencies

Accepting Responsibility

Testing and Troubleshooting

Adapting to Change

Performing Physical or Mechanical Tasks

Using Math

Reading Effectively

Displaying Technical Expertise

Working Safely

Education

Skills/Additional Requirements

CERTIFICATIONS Driver’s License – EB (SA) Botswana: Class B Relevant equipment operating certification as per site requirements Medical certificate of fitness Safety, Health and Environment Act Mine, Quarries, Works and Machinery Act (Botswana) OHSACT and MHSACT CSS-Net Must be able to search and interpret Komatsu Parts Manuals

Senior Administrator: Support 

Titulo:                              Administrador Senior de Operações

Empresa:                         Komatsu Mozambique Limitada 

Unidade:                          5311 

Departamento:                Administração e RH

Local:                               Tete-Moatize 

Numero de Referencia:   7629

Komatsu Mozambique Limitada pretende recrutar para o seu quadro um/a Administrador Senior.

O Candidato deve ter os seguintes Requisitos

1. Nivel medio
2. Licenciatura em administração de empresas ou áreas relativas
3. Formação média ou superior em Procurement, Gestão, RH ou outra área que se afigure relevante para a função.
4. No minimo Três anos de experiência consolidada, de preferência, em Administração, Rh e/ou Procurment.
5. Boas habilidades analíticas.
6. Capacidade de trabalhar sob pressão e cumprir prazos pre-estabelecidos.
7. Nacionalidade Moçambicana.
8. Boas habilidades informaticas em excel, word, email, etc.
9. Lingua inglesa falado e escrito (requisito indispensável).

Apenas aplicativos on-line para www.komatsu.co.za ate dia 25 de Janeiro de 2025 sera considerado valido.

Purpose of Job

This SPECIALISED DIAGNOSTIC LEVEL position in the MINING and CONSTRUCTION/OEM INDUSTRY EXECUTES the following role(s) for the SHE function, Product Support Division for Komatsu

FUNCTION:

SHE Administration

Job Responsibilities

SHE Administration

Competencies

Accepting Responsibility

Adapting to Change

Managing Risk

Serving Customers

Managing Time

Following Policies and Procedures

Working Safely

Education

QUALIFICATIONS:

2 – 3 Year Diploma (SHE related)

YEARS OF EXPERIENCE:

2 – 4 years SPECIFIC EXPERIENCE: OHS Act related

Skills/Additional Requirements

1.Hazard Identification and Risk Assessment

2.Incident Investigation

3.First Aid L2

4.Related HSE standards

5.Occupational Health and Safety Act and Regulations

6.COID Act

Service Section Manager (Sishen) 

Job Title: Service Section Manager (Sishen) 

Company: Komatsu South Africa 

Business Unit: South Africa 

Division: Operations 

Department: Sishen FS 

Location: Sishen Service 

Reference Number: 7445

Komatsu South Africa has an amazing opportunity in the Operations Division at Sishen for a Service Section manager. The successful candidate will have a minimum of 6-10 years’ relevant work experience in the Mining and Heavy Earthmoving equipment industry, 2 years supervisory experience and a relevant Trade Certificate or Technical Diploma.

QUALIFICATIONS:   

Trade / Diploma (3 years)

EXPERIENCE:

6 years’ experience of which 2 years supervisory experience, sound technical experience of Komatsu Products (in product support or as a foreman) OR heavy earth moving equipment used in mining/construction, experience with regard to customer liaison, Service Level/Contractual agreements, decision making and problem resolution, basic financial management with regard to profitability and cost control, inventory management and reporting

SPECIFIC KNOWLEDGE REQUIREMENTS:

Occupational Health & Safety Act, Fundamentals of the Labour Relations Act, Basic knowledge of the SEIFSA Agreements, MS Excel (Intermediate), SAP (Advanced (within authority level)), Komatsu R&M Care, Komtrax, Valid Drivers’ License

COMPETENCIES REQUIRED:

Learning, Conflict Handling, Stress Management, Mediation, Group Facilitation, Stakeholder Liaison, Information Analysis, Human Resource Analysis, Scoping, Goal Setting, Cost Estimating, Work/Task Estimating, Delegation

SUMMARY DESCRIPTION OF ROLE:

• Horizon Planning, Human Capital Management, Financial Management, Contracts/Supplier Management, Corporate Governance, Liaison- and Change Management, Continuous Leadership Development
• Provides input into technical section planning
• Checks the quality of machine inspections
• Monitors and checks customer satisfaction, quality and safety adherence, problems and issues
• Authorises the ordering of parts and equipment
• Implements & monitors special projects and drives designed to impact quality, machine availability and customer satisfaction
• Monitors that appropriate staff with required skill level complete jobs within their abilities and makes recommendations to fill skills gaps
• Schedules staff for training
• De-briefs staff on technical issues after completion of work
• Monitors vehicle fleet – costs,  usage, fuel, branding & image, drivers, licenses, fines,  etc.
• Produces  consolidated reports on field service
• Provides feedback to Product Support/Branch Management on technical issues/problems & warranty information
• Authorises quotations for work and job / work order costs (including overtime)
• Checks creditor invoices, authorises and obtains approval for payment
• Checks that Warranty claims are processed correctly according to contractual agreements / policy
• Liaises with internal stakeholders with regard to warranty claims and reasons for claim
• Plans and participates in audits
• Controls and monitors the asset register
• Oversees and checks that systems data is correct and up-to-date
• Resolves issues regarding the physical depot in conjunction with branch management
• Drafts financial reports vs budget
• Resolves financial issues & queries
• Reports on warranty claims
• Collates metrics for reporting purposes – job costs, parts usage, etc.

Recruitment and selection processes are managed according to Komatsu’s B-BBEE policies

Internal applicants receive preference

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

Officer: Maintenance Planning (Kolomela)

Job Title: Officer: Maintenance Planning (Kolomela) 

Company: Komatsu South Africa 

Business Unit: South Africa 

Division: Operations 

Department: Kolomela 

Location: Kolomela Admin 

Grade: Salaried C4

Introduction

This SPECIALISED DIAGNOSTIC LEVEL Technical position in the MINING and CONSTRUCTION/OEM INDUSTRY EXECUTES Maintenance Planning and Scheduling for a Service Section for Komatsu Southern Africa.

Qualifications:

Trade Certificate 

B. Tech – technical diploma

Years of experience:

4 – 6 years

Competencies:

Accepting Responsibility

Adapting to Change

Managing Time

Managing Resources

Prioritizing and Organizing Work

Education

Skills/Additional Requirements:

Valid Driver’s license

OHSA

MS Office

Specific experience:

Repair and Maintenance Planning experience

Komatsu Product knowledge or Heavy Earth Moving/ Mining equipment is essential

Experience of automated scheduling tools in an engineering environment is essential

Job Responsibilities:

Repairs and Maintenance Scheduling and Planning

Advanced Operations SHE

Recruitment and selection processes are managed according to Komatsu’s B-BBEE policies

Internal applicants receive preference

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

Warehouse Coordinator(Kolomela)

ob Title: Warehouse Coordinator(Kolomela) 

Company: Komatsu South Africa 

Business Unit: South Africa 

Division: Operations 

Department: Klm Parts 

Location: Kolomela Parts 

Reference Number: 7567 

Grading: Salaried C2

INTRODUCTION 

Komatsu is seeking a Warehouse Coordinator for Kolomela branch in the Northern Cape that can assist with overseeing the warehouse function and parts sales. The preferred candidate should have a diploma/degree in Supply Chain & Logistics/Sales with a minimum of 3 years experience of which 1-year supervisory experience within a warehouse and parts sales environment within the mining/construction industry.

QUALIFICATIONS:  

Matric

Degree/ 3 Year Diploma in Supply Chain and Logistics

EXPERIENCE:

3 years of which 1-year supervisory experience in a warehouse and parts sales environment within the mining/construction industry

SPECIFIC KNOWLEDGE REQUIREMENTS:

• Computer Literate – MS Excel,
• SAP confirmations for picking and binning,
• SAP Search items – bin history,
• Printing & capturing of stock count sheets,
• Valid Driver’s license (essential)
• Parts Sales (quoting, invoicing, etc).
• Good customer communication and negotiation skills

JOB SPECIFICATIONS:

Parts Sales

• Identify parts items out of manual
• Issuing quoting and invoicing of parts
• Issuing credit notes

Inbound Logistics

•   Supervising the planning, preparation, and checking of inbound shipments
•   Controls & Coordinates inbound activities
•   Reports on statistics & analytics to facilitate continuous improvement of warehouse operations
•   Reports on slow-moving & obsolete stock

WarehouseSupervision & Inventory Control

• Facilitates and monitors correct storage of items
• Checks that warehouse and yard security is maintained and that assets are safeguarded
• Arranges and participates in stock counts (perpetual stock counts and ad hoc counts as required)
• Supervises warehouse operations in multiple stores, such as tool stores, consumable stores, and hazardous materials stores
• Monitors bins, layouts, and zones by conducting inspections
• Monitors tidiness, cleanliness, and order in the warehouse
• Monitors slow moving stock

Parts Obsolescence

• Prints parts obsolescence reports at a set frequency as per procedure
• Administrates the parts scrapping procedure
• Monitors parts for obsolescence
• Reports obsolete parts to management

Outbound Logistics

• Supervises the planning, preparation, and checking of outbound shipments
• Controls & Coordinates outbound activities
• Monitors picking for outbound inventory / parts/components/items
• Monitors “zero” picking
• Supervises the operation of mechanical handling equipment (e.g. forklifts, etc.)

Recruitment and selection processes are managed according to Komatsu’s B-BBEE policies

Internal applicants receive preference

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

Artisan: Millwright(Kolomela) 

Job Title: Artisan: Millwright(Kolomela) 

Company: Komatsu South Africa 

Business Unit: South Africa 

Division: Operations 

Department: Klm Service2 

Location: Kolomela Service 

Reference Number: 3824

Komatsu Kolomela is seeking an experienced Millwright Artisan to join their dynamic team. The preferred candidate should have at least 3 years post trade experience on heavy earthmoving equipment within the mining industry and a relevant Millwright Trade certificate.

QUALIFICATIONS:

• A qualified Millwright with a Grade 12/N3 Technical Certificate/equivalent of other country qualifications plus Millwright Trade Certificate.

EXPERIENCE:

• 3 Years’ experience on related earth-moving equipment.

SPECIFIC KNOWLEDGE REQUIREMENTS:

• Exposure to earth moving machinery
• Have good trouble shooting knowledge on machines & familiar with standard tool requirements
• Computer literate
• Good understanding of maintenance philosophy
• Good communication and inter-personal skills
• Valid driver’s license.

Job Specification:

• Remains up to date with health and safety procedures.
• Participates in planning of health and safety events and campaigns, take SHE into account in the planning of work output. Conducts hazard identification and risk assessment.
• Implement the Komatsu Way 5S sorting, organising, cleaning, ordering and training.
• Adheres to SHE policies and procedures.
• Complies with and instructs colleagues and subordinates staff in the wearing of protective gear and clothing.
• Participates in workplace safety events.
• Stay informed about emergency first aid kits/fire extinguishers and evacuations procedures.
• Operates any vehicles (trucks, car, forklift) within safety standards and procedures, even when not supervised.
• Checks that the safety signs and signals are in place.
• Implements safety awareness in all activities.
• Reports hazardous situations, incidents, or accidents.
• Provided feedback on the effectiveness of safety events.
• Reports equipment that is not in good working order.
• Reports on vehicle usage and incidents.
• Plans for health check and inspection of equipment.
• Informs the leadership of the work steps and technical issues.
• Conducts visual machine/equipment inspection – health condition, breakdowns.
• Conduct general inspection in terms of appearance, damage, or missing components.
• Inspect for leakages, check machine operations, check rust, check for wrong or missing parts, download machine data, identify cracks visually, take samples (oil, coolants, etc.)
• Test and adjust faulty components/parts/systems.
• Monitors the functionality of the component/equipment and progress made.
• Reports inspection results, as well as any abnormalities or damage.
• Reports problems and issues to manager.
• Complete daily activity and service reports.
• Provide feedback regarding continuous improvement/suggestion to manager.
• Obtain necessary consumables items/parts/tools from warehouse via approved procedures.
• Apply judgement in the replacement or re use of parts.
• Gain technical advice or approval to replace a part/component.
• Execute mechanical/electrical repairs.
• Clean equipment/parts/component.
• Perform basic welding repairs.
• Plans for service of equipment regarding date, workshops, nominations of service, stock and other resources.
• Assess work/materials/items/parts required to resolve problem.
• Plans and prepares for anticipated service calls in conjunction with leadership.
• Plan maintenance for equipment in conjunction with leadership.
• Execute services on machines.
• Obtain technical advice on complex repairs.
• Checks returns unused consumables stock and parts back into stock.
• Reports service results as well as any abnormalities or damage.
• Obtains relevant manuals and resources and makes this available for execution of work.
• Checks that tools/equipment required for work are available and in good working order.
• Remains abreast of changes/decisions implemented about key issues/problems/improvement.
• Orders parts and consumables as per plan.
• Executes overhaul of equipment according to procedure.
• Inspect equipment for compliance and quality.
• Reports on overhaul job statistics, problems, issues, and product feedback.
• Complete the component changeout form, commissioning report and customer feedback and warranty certificates.
• Plans troubleshooting process of equipment.
• Conduct fault finding
• Collects facts about breakdowns.
• Measure and compare readings – gauges, multi meters, heat guns, etc. to specifications.
• Identify abnormalities using five senses.
• Obtain technical advice on complex troubleshooting.
• Check specification values against actual values and recommends repair solutions.
• Report’s fault-finding results, as well as any abnormalities or damage.
• Informs the manager and maintenance planning on R&M Care information, schedules and plans

Recruitment and selection processes are managed according to Komatsu’s B-BBEE policies

Internal applicants receive preference

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

Senior Specialist: Maintenance Planning 

Job Title: Senior Specialist: Maintenance Planning 

Company: Komatsu South Africa 

Business Unit: South Africa 

Division: Head Office 

Department: Komatsu AH 

Location: H.O. Admin 

Reference Number: [[7129]] 

Grading: D1

INTRODUCTION:
Are you passionate about functional leadership in maintenance management planning within the mining technical discipline? Join our dynamic team to define the Computer Maintenance Management System (CMMS) and ensure seamless execution of site planning resources and processes.
 
QUALIFICATION:

• Advanced Certificate in Maintenance Planning /Management(NQF 5)
• Diploma in Maintenance in Maintenance Planning/Management (NQF 6)(Advantageous)
• Heavy Equipment Mechanic HEM   Trade (advantageous)
• Driver’s License  
   

EXPERIENCE:

• 8 years experience Senior Specialist: Maintenance Planning
• 3 years experience applying trade
   

 
SPECIFIC KNOWLEDGE REQUIREMENTS

• Understanding of maintenance planning processes, routines and requirements
• Understanding of Life Cycle Models
• Computerised Maintenance Management System (CMMS)  
• Sound knowledge of heavy earth moving equipment products or experience in mining/construction machines  
• Familiarity with the Mine Health & Safety Act, 1996  
• Understanding of Contractual/Service Level Agreements and contract interpretation  

 
 SUMMARY OF ROLE CONTENT:

• As a Senior Specialist: Maintenance Planning, you will:
• Define maintenance planning routines and implement change management strategies.  
• Propose strategy amendments to enhance effectiveness and efficiency.  
• Monitor costs, efficiencies, and risks in maintenance plans.  
• Continuously improve maintenance planning processes  
• Draft reports on CMMS metrics and statistics for customer sites  
   

[Not translated in selected language]

Recruitment and selection processes are managed according to Komatsu’s B-BBEE policies

Internal applicants receive preference

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

 Komatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.

Specialist: Materials Requirement Planning (Germiston) 

Job Title: Specialist: Materials Requirement Planning (Germiston) 

Company: Komatsu South Africa 

Location: H.O. Reman 

Reference Number: 6547 

Grading: Salaried C4

INTRODUCTION:

Komatsu South Africa is seeking an experienced Specialist: Remanufacturing Materials Requirements/Demand Planning to join our Reman department. The preferred candidate should have at least a Diploma or Degree in Supply Chain & Logistics/Production Planning with 5 to 6 years of work experience.

QUALIFICATIONS:

Grade 12, N3 Technical, NQF level4.

Degree or 3-year Diploma in Supply Chain & Logistics/Production planning.

A Technical qualification or background will be advantageous.

YEARS OF EXPERIENCE:

 5 to 6 years’ experience.

Supply chain experience in Production Planning in a manufacturing environment is essential.

A sound understanding of production planning & manufacturing philosophies (Kaizen, Lean Manufacturing, Six Sigma, or equivalents).

GENERIC KNOWLEDGE REQUIREMENTS:

Microsoft Office: MS Excel, MS Access, and MS Word – Advanced

Core Tracker data base – Advanced

MRP system – Advanced

ISO 9001/2008

JOB RESPONSIBILITIES:

– Executes and updates a targeted/specific plan for remanufactured components and cores, namely: WSP, WES, WSH and WSE

– Developing and maintaining Customer component forecast data base.

– Forecasting of RM/PEX component usage.

– Liaising with Branch- and Depot Managers to ensure Customer forecast accuracy.

– Ensure that components are available either fully rebuilt (RM/PEX) or as new parts.

– Plan and execute core returns to Global RM factories.

– Ensure that emergency stock levels are maintained

– Forward planning of all repairable components

– Generating OEM material schedules to meet demand within the requirements

– Facilitating planning meetings.

– Communicating deviations from plan timeously, up-front where possible and suggesting corrective action.

– Maintaining close contact with Production Work Order Planners and WIP expeditors by advising them on materials delivery status.

– Liaising with global suppliers with regards to the sourcing of components.

– Monitors systems data integrity and inventory levels & accuracy by Checking Bills of Materials integrity and inventory accuracy.

– Gathers and reports on MRP metrics and statistics.[Not translated in selected language]

Recruitment and selection processes are managed according to Komatsu’s B-BBEE policies

Internal applicants receive preference

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

Project Engineer: Reman

Job Title: Project Engineer Reman

Company: Komatsu South Africa  

Division: Head Office

Department: Reman SA  

Location: Germiston

Reference Number: 4842

Grading: D2

Komatsu South Africa is seeking a qualified mechanical/electrical/industrial engineer to join our Remanufacturing Division for Komatsu Africa Holdings based in Germiston. The successful candidate will have a minimum of 3 years post-graduate experience.

QUALIFICATIONS:  

BSc/BEng Mechanical/ Electrical/ Industrial engineering essential

Certificate in Project Management advantageous

EXPERIENCE:

3 years post graduate experience 

• Asset Management experience would be beneficial
• Project management experience
• Process Optimisation

SPECIFIC KNOWLEDGE REQUIREMENTS:

• Firm grasp of engineering fundamental principles (Essential)
• Compilation of data extraction & reporting (such as reliability analysis & improvement action plan establishment experience)
• ISO experience & knowledge, Kaizen methodologies
• Cost analysis and feasibility studies
• Strategic engineering input for the planning and execution of projects

SUMMARY DESCRIPTION OF ROLE:

• Making recommendations or implementing changes to comply with legislation.
• Leading the team on SHEQ, reviewing the design, facilitating implementation, and maintaining the Management System
• Coordinates/Participates in training programs or other media which will increase proficiency in safe practices and promote safety consciousness
• Plans continuous improvement projects – one time project-based assignments
• Executes project management tasks
• Updating project plans as project rolls-out 
• Engaging with Production & Reman Division (KLTD) on all project planning activities and roll-out
• Compiling/updating manuals/procedures and other relevant documentation
• Remains abreast of technical development, tools & best practice in the field of mechanical engineering / management / equipment maintenance / reliability engineering / of industrial engineering/ manufacturing/systems
• Leads/coordinates/supports & executes improvement projects/project teams/project initiatives aiming for INTERNAL Process, Systems & Infrastructure improvement, and loss elimination
• Provides value add services to INTERNAL operations customers, e.g., conduct site investigations, technology studies focussing on production cost initiatives in, for example, increasing the reuse of component parts. 

[Not translated in selected language]

Recruitment and selection processes are managed according to Komatsu’s B-BBEE policies

Internal applicants receive preference

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

It is the responsibility of the employee to inform their line manager about their application for another position

Senior Technical Product Specialist: KAC EDT’s

Company: Komatsu South Africa 

Business Unit: South Africa 

Division: Kathu  

Department: Shov Support 

Reference Number: 7621 

Grading: D1

INTRODUCTION:

Komatsu South Africa is seeking a Senior Technical Product Specialist to join the Product Support and Sales Division with a specific focus on KAC Electric Dumptrucks. This vacancy will be based in the Northern Cape in Kathu. The successful candidate should have a Diploma (T5 or equivalent, NQF 6) and a Millwright / Electrician Trade Certificate with 10 years work related experience in mining and earth moving equipment.

QUALIFICATION:

• Diploma (T5 or equivalent, NQF 6)
• Millwright / Electrician Trade Certificate

EXPEIRENCE:

• 10 years’ experience, KAC Electric Dumptruck.
• Komatsu product knowledge an advantage. 
• Medium Voltage experience.

OTHER REQUIREMENTS:

• Valid Driver’s license

SUMMARY DESCRIPTION OF ROLE:

• Plans & prepares for visits to customer sites.
• Provides technical product advice/procedures to all technical functions across the organisation.
• Investigates warranty issues and follows up with all stakeholders in the process.
• Liaises between Head Office, branches, depots and parent companies regarding technical queries/problems/drives and campaigns.
• Follows-up on actions/initiatives implemented to measure customer satisfaction (including warranty claims).
• Collates metrics and information on problems for internal continuous improvement planning.
• Utilises electronic monitoring systems such as VHMS and Komtrax to provide predictive maintenance service to customers.
• Analyses control and hydraulic system data as well as failed parts.
• Monitors machine population within a given product and stays abreast of technical, maintenance and or other issues that are technically relevant.
• Implements monitoring & checks that new machines are properly assembled and commissioned to meet the customer’s requirements.
• Reviews & analyses monthly equipment availability reports.
• Provides input with preparation of life cycle cost documents for Ramp contracts.
• Provides input to other departments with regards to improved life cycle costing models.
• Reports on customer problems , queries and resolution of issues.
• Plans visits and audits to monitor technical compliance & service quality.
• Provides and controls quality specifications and manufacturing standards for locally sourced parts and products.
• Visits suppliers to inspect components as and when required.
• Visits customer sites to evaluate service quality.
• Develops service skills, technical skills and product knowledge through “on the job” training.
• Liaises with technical training function to ensure training material is up-to-date and of  the highest standard possible.
• Follows-up on initiatives to improve quality & service.
• Obtains technical information for the provision of assistance in resolving technical matters pertaining to equipment.
• Liaises with suppliers with regard to new products, initiatives and campaigns.
• Manages the technical coordination of products for KGM
• Disseminates sufficient and correct tool kits for electronic fault finding.
• Explains/disseminates information regarding the functionality of equipment control systems.
• Oversees, monitors and follows-up on actions to rectify problems.
• Recommends initiatives, drives and information dissemination with regard to products.
• Insure factory field campaigns are carried out before expiry dates.
• Assist with internal branch audits.

In accordance with the Employment Equity Act (EEA) of 1998, Komatsu is committed to the principles of employment equity and fair labor practices. We welcome applications from all qualified candidates, irrespective of race, gender, disability, age, religion, sexual orientation, or any other ground prohibited by law. We may consider designated groups as per the EEA in our selection process to ensure a diverse and representative workforce, but all applications will be assessed based on qualifications and merit.

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

 Komatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.

Senior Technical Product Specialist EDT 

Company: Komatsu South Africa 

Business Unit: South Africa 

Division: Head Office 

Department: Truck Supp 

Reference Number: 7602 

Grading: D1

INTRODUCTION:

Komatsu South Africa is seeking a Senior Technical Product Specialist to join the Product Support and Sales Division at the Head Office (Germiston) specifically focused KAC Electric Dumptruck . The successful candidate should have a Diploma (T5 or equivalent, NQF 6) and a Millwright / Electrician Trade Certificate with 10 years work related experience in mining and earth moving equipment.

QUALIFICATION:

• Diploma (T5 or equivalent, NQF 6)
• Millwright / Electrician Trade Certificate

EXPEIRENCE:

• 10 years’ experience, KAC Electric Dumptruck.
• Komatsu product knowledge an advantage. 
• Medium Voltage experience.

OTHER REQUIREMENTS:

• Valid Driver’s license

SUMMARY DESCRIPTION OF ROLE:

• Plans & prepares for visits to customer sites.
• Provides technical product advice/procedures to all technical functions across the organisation.
• Investigates warranty issues and follows up with all stakeholders in the process.
• Liaises between Head Office, branches, depots and parent companies regarding technical queries/problems/drives and campaigns.
• Follows-up on actions/initiatives implemented to measure customer satisfaction (including warranty claims).
• Collates metrics and information on problems for internal continuous improvement planning.
• Utilises electronic monitoring systems such as VHMS and Komtrax to provide predictive maintenance service to customers.
• Analyses control and hydraulic system data as well as failed parts.
• Monitors machine population within a given product and stays abreast of technical, maintenance and or other issues that are technically relevant.
• Implements monitoring & checks that new machines are properly assembled and commissioned to meet the customer’s requirements.
• Reviews & analyses monthly equipment availability reports.
• Provides input with preparation of life cycle cost documents for Ramp contracts.
• Provides input to other departments with regards to improved life cycle costing models.
• Reports on customer problems , queries and resolution of issues.
• Plans visits and audits to monitor technical compliance & service quality.
• Provides and controls quality specifications and manufacturing standards for locally sourced parts and products.
• Visits suppliers to inspect components as and when required.
• Visits customer sites to evaluate service quality.
• Develops service skills, technical skills and product knowledge through “on the job” training.
• Liaises with technical training function to ensure training material is up-to-date and of  the highest standard possible.
• Follows-up on initiatives to improve quality & service.
• Obtains technical information for the provision of assistance in resolving technical matters pertaining to equipment.
• Liaises with suppliers with regard to new products, initiatives and campaigns.
• Manages the technical coordination of products for KGM
• Disseminates sufficient and correct tool kits for electronic fault finding.
• Explains/disseminates information regarding the functionality of equipment control systems.
• Oversees, monitors and follows-up on actions to rectify problems.
• Recommends initiatives, drives and information dissemination with regard to products.
• Insure factory field campaigns are carried out before expiry dates.
• Assist with internal branch audits.

In accordance with the Employment Equity Act (EEA) of 1998, Komatsu is committed to the principles of employment equity and fair labor practices. We welcome applications from all qualified candidates, irrespective of race, gender, disability, age, religion, sexual orientation, or any other ground prohibited by law. We may consider designated groups as per the EEA in our selection process to ensure a diverse and representative workforce, but all applications will be assessed based on qualifications and merit.

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

 Komatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.

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We wish you all the best with your applications.