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Principal Technical Operator: Eastern Cape

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CLOSING DATE:15 JANUARY 2025

PRINCIPAL TECHNICAL OPERATOR- EASTERN CAPE

Department             : RADIO AND REGIONAL TECHNOLOGY

Position ID                : 60018254

Scale Code                : 403

Report Line               : SECTIONAL LEAD- OPERATIONS MANAGEMENT

MAIN PURPOSE OF POSITION

Operational support to Broadcast Clients (internal and external) in order to coordinate/plan/setup/prepare/record and playout of broadcast material in support of all platforms with expected standards and available facilities/ equipment

KEY ACCOUNTABILITIES

  • Provide to operational submissions to Line Manager with regard to Business Unit Strategy input in alignment with the Corporate Plan and the Target Operating Model.
  • Contribute to Opex and Capex Plans
  • Capex and Opex involvement to input into the project scope development,
  • Provide operational designs, risks, migration requirements, project implementations plans, integration system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions
  • Participate in Capex project and system execution, commissioning and operational workflows to deliver on functional requirements and avoid on-air disruptions
  • Finance Motivations
  • Proper investigation & acceptable explanation of budget for motivations
  • Accurate submission of Capex & Opex inputs into departmental budget
  • Opex contribution to ensure broadcast systems sustainability
  • Specialised Sound/Video skills ensuring alternative Revenue Streams, eg CD Artists Recording, Font of House, Webinars, External Live Broadcasts, etc as per external tariff list
  • Designing fit-for-purpose innovative operational solutions in consultation with digital partners to create resolutions
  • Agreed % of targets met; Agreed % of resources, equipment and facility availability
  • Above average rating of SLA
  • Submission of ad-hoc incidence fault reports and resolutions to line manager as required
  • Contribute to service delivery standards and guide the team to achieve them
  • Accurate monthly reporting on deliverables (broadcast, recording, production and post production), non-conformance & flagging of potential risks with provided solutions/mitigations
  • Ensure fault reports in order to safeguard department facilities, equipment functional and shortfalls are adequately addressed
  • Identify and coordinate operational production requirements
  • Transmit audio/visual in liaison with Main Control as per schedule (production/OB)
  • Plan, obtain, setup, test and operate facility equipment
  • Setup and operate camera and Live View for News and external broadcasts
  • Full and comprehensive understanding of mic placements and industry best practises.
  • Guide and set up in the field programming, recordings, mixing and front-of-house for all audio requirements
  • Plan, execute comprehensive multi-layered drama productions with FX, music and different audio streams
  • Plan, and execute recordings in accordance to customer requirements and broadcast standards
  • Monitor for schedule changes as per customer request
  • Monitor sound/video quality to broadcast standards
  • Setup mix-minus and program audio desks.
  • Operating digital playout systems
  • Full Digital Lighting requirements for live shows as well as OB’s.
  • Audio/Visual manipulation of final mix, performed in accordance with customer requirements & broadcast standards(if necessary)
  • On time delivery of production material, within scope & within specifications
  • Contribute to procurement of correct digital solution in line with customer requirements & Company Procurement policy & procedures
  • Escalate Risk findings reported with corrective treatment plans
  • Monitor adherence to OHS and compliance with SABC Company Policies & Procedures
  • Maintain discipline in accordance with company policies & procedures
  • 95% of assets verified annually
  • Effective control and management of all assets falling within area of control and outside broadcasts.
  • Customers served in operational proficient, friendly and helpful manner
  • Monitor compliance of services rendered with customer request and address non-conformance
  • Operational assistance & guidance to customers regarding capability of facilities and to provide best operational options
  • Compliance with performance management policies and procedures
  • Performance agreements with manager annually
  • Formal reviews conducted with manager and documented as per deadlines (Quarterly)
  • Individual operational training, coaching and mentoring conducted on an ongoing basis to meet individual team members needs

MINIMUM REQUIREMENTS

  • Sound Engineering Certificate (1 year & above) or Film/Video Technology or Relevant Qualification
  • Sound Engineering Diploma (will add advantage)
  • Driver’s License: C1 (Code 10) with PDP
  • Minimum 7 years’ experience in broadcast environment, minimum of 3 years as Senior Operator level with relevant experience in Digital Sound & Video within live, production and post production environment.

KNOWLEDGE AND SKILLS

  • Physical attributes: Excellent hearing and eyesight (no colour blindness). Physically able.
  • Excellent communication skills and ability to work in a team and lead the team if required.
  • Proficiency in MS Office, i.e. Excel, Word, Outlook and Power Point.
  • Ability to work under pressure and handle conflict
  • Willingness to work irregular hours and shifts to sustain 24/7 on-air facility environment

Sectional Lead: OB Technical 

Position Title             : Sectional Lead: OB Technical

Report Line               :  Manager: Outside Broadcast

Division                     :  Technology

Scale Code                :  300

Position ID                 :  60018530

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Closing Date: 13 January 2025

Main purpose of position

Manage resources, facilities, finance, equipment of OB Units Section in order to contribute to effective / efficient production/ broadcast support in line with industry standards and customer requirements

BUSINESS OPERATIONAL EFFICIENCY

  • To ensure facility /resource availability target are met
  • Achievement of agreed targets on 20/80 principle (key deliverables)
  • Production in accordance with customer requirements and broadcast standards
  • Monthly report to bean accurate reflection of status on deliverables
  • Project completion in time and within approved budget
  • Accurate reporting on project status
  • Set service delivery standards and lead team to achieve them
  • Facilitate updated SOP’s to promote best practice
  • Less than agreed fault targets
  •  

FINANCE & PLANNING

  • On time completion of operational budget
  • Accurate inputs to Capital budget
  • Proper investigation and acceptable explanation of any budget variances

STAKEHOLDER MANAGEMENT AND CHANGE MANAGEMENT

  • Accurate identification of and compliance with customer/production needs
  • Customer queries/complaints resolved in accordance with OB service standards
  • Functional advice/support to facilitate good customer service and improve service delivery
  • Above average rating of SLA

LEADERSHIP AND PEOPLE MANAGEMENT

  • Formal performance contracting and reviews with each staff member
  • Effective and efficient utilisation of team members in accordance with production requirements to ensure delivery
  • Training and development done according to WSP and performance contract
  • Individual Development Plan (IDP) for each team ember annually

GOVERNANCE RISK AND COMPLIANCE

  • Optimal (agreed%) availability of facilities
  • Loss control targets
  •  Assets verified annually according to target set
  • In time completion of maintenance/repairs
  • Compliance with quality standards
  • Compliance with health and safety standards
  • Verification of timesheets in accordance with company policy
  • Grievances, queries, complaints and disciplinary matter resolved in accordance to SABC labour policy

 INHERENT/MINIMUM REQUIREMENTS

 QUALIFICATIONS

  • 3 Year Technical National Diploma (Electronics –Light Current) (NQF6).
  • Valid Code EB Driver’s License.

 EXPERIENCE

  • 4 years broadcast experience at supervisory or supervisory/specialist level

KNOWLEDGE

•           Advanced understanding of SABC broadcast operations

•           Good understanding of equipment & facilities within broadcasting production environment

•           Understanding of broadcast standards

•           Advanced understanding of customer requirements

•           Providing Technical/Operational Support & Advice

•           Developing a Disaster Recovery / Contingency Plan

•           Knowledge and understanding of SABC Financial Policy/Procedures

•           Knowledge and understanding of SABC HR Policy/Procedures

•           Knowledge and understanding of SABC Supply Chain Policy/Procedures

•           Knowledge and understanding of ScheduAll

•           Knowledge and understanding of SAP

•           Knowledge and understanding of contracts

•           Knowledge & understanding of file formats

•           Knowledge & understanding of different audio & video formats

•           Knowledge & understanding of OHS Act

•           Knowledge & understanding of IT principles

Senior Scheduling Analyst

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CLOSING DATE: 12 JANUARY 2025

Position              :SENIOR SCHEDULING ANALYST

Reporting line   : Regulatory Compliance Specialist

Division              : Legal,Governance and Regulatory

Scale Code         : 300

Position ID          : 60017566

Main purpose:          

Reporting to the Regulatory Compliance Specialist: To assist Policy and Regulatory Affairs Department to perform its scheduling analysis function in respect of TV and Radio performance against license conditions and other regulatory requirements.

DUTIES AND RESPONSIBILITIES:

BUSINESS OPERATIONAL EFFICIENCY  

  • Analyse preliminary schedules and alert scheduling managers if quotas are not met to ensure a high level of awareness on regulatory responsibilities.
  • Analyse reconciled broadcast schedules and provide feedback to channels on performance against licence conditions and regulations for inclusion in monthly reports.
  • Conduct data analysis and relevant scenario planning to ensure compliance by TV and Radio.
  • Calculate impact of proposed schedule changes on mandate compliance; sift data, notice trends and variances.
  • Extract and validate data from Integrated Broadcast Management System (IBMS) or Television Broadcast Management system (TVBMS) for analysis of Television schedules.
  • Plan for the implementation when new licence conditions and regulations prevail.
  • Ensure that data capturing is correct and identify data conflicts.
  • Promote the ethos of the Public Broadcaster in respect of its mandate.
  • Monitor and Evaluate TV and Radio services to ensure compliance.
  • Provide monthly reports and give regular feedback.

GOVERNANCE, RISK AND COMPLIANCE

  • Adhere to South Africa’s Constitution, all broadcasting and other legislation, Icasa regulations, the BCCSA Codes of Conduct, Press Council Code, SABC editorial policies and news and current affairs style guide.
  • Monitor implementation of Standard Operating Procedures (SOP).
  • Monitor and report on the internal risk.

STAKEHOLDER MANAGEMENT    

  • Contribute towards Liaison with ICASA on the reporting about compliance.
  • Liaise with Internal Stakeholders with regards to compliance (Radio, TV and BIT)
  • Represent the department in meetings with channels.
  • Represent the department in all discussions related to the introduction of new software systems in the SABC (TVBMS, SAP, etc.).

LEADERSHIP AND SUPERVISION  

  • Coach, mentor and develop the team.
  • Manage the employee relations to ensure conducive and productive working environment.
  • Ensure the implementation of organisational development initiatives i.e. Wellness, Employment Equity, Career Progression, Talent Management, and Human Capital Planning etc.

 INHERENT/MINIMUM REQUIREMENTS

 QUALIFICATIONS

  • National Diploma / Degree in Human Sciences majoring in   Statistics or equivalent qualifications. (NQF6/7)

 EXPERIENCE

  • 5 years’ experience in data analysis and policy regulatory environment.

KNOWLEDGE

  • Knowledge of the new licensing conditions, broadcasting regulations and editorial policies.
  • Excellent organizational, planning & communication.
  • Understanding of broadcast policy and regulations.
  • Ability to manage relationships across all levels
  • Knowledge of governance and organizational processes
  • Understanding of the broadcast industry
  • Statistical analysis.

Click here to apply

We wish you all the best with your applications.

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