DSV Vacancies - Vacancies with Collen

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Sales Representative

DSV – Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world’s 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers’ entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: [[KwaZulu Natal]]
Job Posting Title: [[Account Manager, New]]
Time Type: [[Full Time]]

Main Purpose of The Role:

Sell the services and solutions for the company.

Duties and Responsibilities:

• Maintain and grow a strong client base.

• Find new business opportunities

• Maintain a healthy pipeline for future deals

• Respond to new and current client base regarding complaints and service enquiries

• Be a brand ambassador that represents the company’s brand and values

• Demonstrates advanced product knowledge

• Adheres to any and all company policies and procedures

Minimum Requirements: (non-negotiable when screening)

• Minimum of 1 year experience in the logistics industry

• Sales achievements and skills attained within the industry

• Skills of achieving targets and generating new leads

• Strong negotiating and selling skills

• Be well-groomed and presentable.

• Have excellent people skills and intuitive to client’s needs.

•   Computer literate in software such as Microsoft Office (Word/Excel).
•   Experience in developing leads and researching potential clients
•   Working well as part of a bigger sales team but also able to deliver and work independently.
•   Excellent verbal and written communication skills, including the ability in giving presentations.

Essential Qualifications:
•   Matric / Grade 12
•   Proven track record of successful Sales
•   Any post-matric qualifications in sales will be an added advantage.

Advantageous Qualifications:
•   Great written and Verbal communication skills
•   Time management and prioritization skills to meet deadlines and closes sales in a timely manner.
•   Willingness to adapt and implement new sales methods and strategies
•   Product knowledge
•   Quick thinking to provide creative solutions that address customers’ needs and concerns

Computer packages (please specify whether essential or advantageous)
• Essential – Microsoft Office full suite

IT Supporter

Location: Cape Town
Time Type: Full Time

Main Purpose of the Role
Employee will provide daily IT support at the DSV Park Gauteng facility as well as entire Gauteng Region.
Employee will be required to travel to different locations at times dependant on projects and outages that might need onsite support. Employee will be required to assist with projects as and when assigned to the local ITOS team.

Tertiary Qualification

A+ is a requirement
Any IT related qualification will be advantageous

Computer Literacy Level

Advanced MS Word, Excel, PowerPoint & Outlook

Additional Computer Skills (e.g. software knowledge – Navision / COGNOS / eMpower / SAP, other)

CASDM Tools / Cherwell / Delta II/CIC.
CompTia N+, One or more modules of MCITP or similar.

Job Related Requirements (compulsory skills / competencies and/or minimum years industry experience)

Minimum of 5 years’ experience in local IT Support.
At least 5 years’ experience working with service desk or IT operations in a multinational framework.
At least 5 years’ experience working with vendors and hardware procurement/delivery processes.
At least 5 years’ experience supporting multiple aspects of infrastructure to include standard printing, PC, laptop and wireless devices.
At least 5 years’ experience working with 1 or more infrastructure/operations discipline (e.g., systems administration, network administration, telecommunications).
At least 2 years’ experience in project coordination.
English language fluency.
Moderate knowledge of incident management systems (e.g. Cherwell). Troubleshooting both hardware and software-based issues.
Basic knowledge of general IT process and audit mechanisms.
Interpersonal Communication and Language Skills including People and Relationship Management Skills.
Tactical Planning & project coordination/Management.
Ability to work within Project Management Framework.
Analytical Skills (e.g., Storing Information & Managing Data, Learning and Following Procedures).
Applied Learning / Functional Knowledge and Skills (e.g., Using Computer Skills, Maintains Industry Awareness/Industry Knowledge).
Change Management Skills (e.g., Learning Agility, Adapting to Change)
Quality, Service Skills and Orientation (e.g., Valuing Quality, Focusing on Details).
Quantitative Reasoning & Self-Management skills.

Added advantages for the Role

DSV Applications and Infrastructure would be an Advantage

Duties & Responsibilities

Provide IT support on a daily basis to all users
Provide support on Global Desktop, Thin Clients, Laptops/PC’s
Provide basic support on Cisco Network equipment
Assist Global IT with onsite assistance
Provide support on Printers
Install Windows DSV Images via SCCM DP on Laptops/PC’s
Assist on all tickets logged for the Eastern Cape region
Provide assistance on IT projects within the regions
Liaison with business partners and vendors to resolve their IT related issues, problems and requests.
Own, and manage to completion, minor and major changes to local infrastructure
Manage and resolve incidents remotely to assist the Regional team.
Understand expectations that were set with business clients and recognize when issues/events may need escalation up the management chain.

Manager, Operations, Solutions

Location: ZAF – Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Posting Title: Manager, Operations, Solutions – 92005
Time Type: Full Time

Minimum Requirements

Grade 12
Tertiary qualification – advantages
3-5 years’ experience in Warehouse management and Inventory management
Advance knowledge of WMS – Cargowrite
Advanced Microsoft office skills

Job Related Requirements

The following is COMPULSORY:

Operations: Extensive knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes, effective, Packaging, excellent facility housekeeping (5S) and batch and expiry control.

Stock Management includes: Audits (perpetual and wall to wall), SKU Master maintenance, SKU Consolidation, Slotting (based on ABC analysis, volumetric and product categorization), Space Utilization & Density, Measurement, Pick-face Replenishment Strategies, Batch and Serial Number, Management, Expiry management (First Expiry First Out), and daily warehouse system to Client system variance measurement, investigation and alignment.

Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures.

Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably.

Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations, Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements.

Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure.

SHERQ: Internal measurement and auditing of all site processes to ensure stability and improvement in areas of Health and Saftey, enviroment and facility compliance/risk mitigation. Basic knowledge and experience of QMS such as ISO 9001, 14001 and 18001.

Commercial: Must have effective commercial acumen and experience to manage Client and Supplier Contracts, SLA’s and Risk, Financial: Must have effective financial acumen to ensure tight cost control to meet or exceed budget.

HR and IR: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes intermediate knowledge of Industrial Relations and Processes.

Added Advantages for the role

• Advanced planning abilities

• Sound decision maker

• Assertive and sound negotiator

• Presentation skills

• High work rate and attend to detail

• Well-developed communication skills

• Must demonstrate initiative

• Required to be self-motivated, committed, and able to work under pressure

• Must be conscientious about meeting deadlines

• Well organized

• Team Player

• Ability to work independently

Main purpose of the role

• Maintain operational performance in line with client agreed SLA

• Maintain Internal KPI’s.

• Identify, drive and implement improvements in support of productivity & cost savings.

• To effectively manage the operation in terms of operational performance, people management, quality management, health & safety compliance and financial performance

Duties and Responsibilities

• Maintain discipline and measure staff performance.

• Maintain equipment and facility

• Ensuring client’s needs and expectations are consistently met within scope of service agreement; using initiative in developing customized solutions and continuous improvement processes

• Actively managing daily operational performance to consistently achieve performance metric targets

• Ensure employee development plans are in place and achieved as per plan.

• Ensure the adherence to health, safety, and environmental requirements.

• Assisted client with customized solutions & improvement within existing and additional scope.

• Plan and implement cycle counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.

• Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to nil picks, error percentages, KPI requirements, etc.

• Create and maintain various reports in line with KPI and contractual obligations.

• Adherence to HSE compliance and responsibilities

• Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.

• Communicate with clients with regards to supply at all times

• Supplier relationship building

• Daily, weekly & monthly inbound and outbound meetings with client

• Control the risks associated with VAS activities.

• Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage.

• Ensure Material Master and bin master is maintained, updated and actioned as required.

• Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc.

• Ensure inventory processes are followed in operations and admin

• Manage facility maintenance and cleaning

Customer Service Specialist, Operations

Location: ZAF – Port Elizabeth, Uitenhage Rd (Struandale Facility)
Job Posting Title: Customer Service Specialist, Operations
Time Type: Full Time

SUMMARY

The role needs to ensure operations are managed in accordance with the DSV standards and policies and procedures and also have to ensure that the DSV strategy, goals amnd initiaitives and cascaded down through the PE operations and VWSA Client.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Planning and dispatching of loads, including allocating Drivers to relevant routes
Vehicle and load tracking
Managing the POD processing as well as Driver Debriefing
Monitoring fuel and Driver overtime cost s as well as ensuring vehicles are maintained and serviced
Ensuring Client’s needs and expectations are consistently met within scope of the SLA
Client interaction and issue resolution to ensure client satisfaction
Delivering on client and internal requirements
Coaching and mentoring of team to achieve client objectives

QUALIFICATIONS

Completed Matric / Grade 12
Logistics Warehouse Management or equivalent quliafication (added advantage)

COMPUTER SKILLS

Intermediate Excel Skills
Transport tracking systems exposure

EDUCATION AND/OR EXPERIENCE

At least 3 years logistics experience, specifically focused on Road Transportation and dealing with Superlink Linehauls and Milkruns.
Prior Team Leader
Experience in planning and allocation of loads as well as followups and tracking
Experience in capturing POD’s and debriefing of Drivers
Experience in monitoring costs and overtime
Experience in Driver and Vehicle management
Excellent communication and relationship building skills
Ability to work under pressure and multi tasking
Coaching and mentoring skills
This role will require working shifts, including night and graveyard shifts and is a non-negotiable.

Branch Manager, Solutions

Location: Kempton Park
Job Posting Title: Branch Manager, Solutions
Time Type: Full Time

Minimum Requirements

Grade 12

• 4-year Engineering, Logistics or Supply Chain Management degree, or 4- year equivalent diploma (BTECH) plus 5 years’ experience OR; • 7 years minimum relevant experience in industry with in-depth experience in all job-related requirements listed below.

Advanced Computer Literacy level in MS Word, Excel, PowerPoint and Outlook

▪ Highly effective working knowledge of Warehouse Management Systems ▪ Highly proficient in Excel/PowerPoint for data management and reporting

Job Related Requirements

Minimum of 7 years’ experience in Warehousing: • Experience in Supply chain and logistics; • Operations: Extensive knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes and effective Packaging; • Stock Management includes: Audits (perpetual and wall to wall), SKU Master maintenance, SKU Consolidation, Slotting (based on ABC analysis, volumetric and product categorization), Space Utilization & Density Measurement, Pick-face Replenishment Strategies, Batch and Serial Number Management, Expiry management (First Expiry First Out), and daily DSV system to Client system variance measurement, investigation and alignment; • Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures; • Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably; • Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations; • Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements; • Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure; • Quality Management and CIP: Knowledge and experience of QMS such as ISO 9001, 14001, 18001, as well as Continuous Improvement Processes and Risk Management; • Commercial: Must have effective commercial acumen and experience to manage Client and Supplier Contracts, SLA’s and Risk; • Financial: Must have effective financial acumen to develop budget, ensure tight cost control (incl. all facets of procurement) and ensure consistent on time revenue collection to meet or exceed budget; • HR and IR: Must be able to effectively lead, train, develop, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes advanced knowledge of Industrial Relations and Processes; • Ability to work extended hour’s and over weekends when required • Own vehicle and driver’s license • Be prepared to travel and even move to another site in Gauteng

Main purpose of the role

Manage all aspects of contract logistics operation to ensure: • Budget revenue and EBIT targets consistently met or exceeded; • Daily cost control, including actual heads not exceeding authorized, and no overtime; • Contractual obligations and SLA/s consistently achieved; o Maintain operational performance in line with client agreed SLA o Maintain Internal KPI’s. • Credibility and trust relationship developed with client/s resulting in satisfied client/s that renew with DSV; • Multi-skilled, motivated and productive staff with low staff turnover;

• All aspects of compliance, including HSE and QMS managed and compliant at all times; • Extremely high stock integrity with both bin and count accuracy meeting or exceeding client SLA. • Take ownership & manage a multiclient warehousing operation, in line with DSV policies & strategies • Implement, maintain & improve best industry warehousing practices • Identify, drive and implement improvements in support of productivity & cost savings. • Managing Sigma projects to ensure initiatives are delivered on time. • To effectively manage the operation in terms of operational performance, people management, quality management, health & safety compliance and financial performance. • Ability to engage at a tactical and strategic level whilst building strong relationships with the client/s. Support and actively participate in development services and solutions to complement DSV’s offering with the FMCG vertical

Duties and Respsonsibilites

Manage and take ownership of operation/s to: • Consistently achieve or exceed EBIT targets; • Ensure high level of training and safety awareness on site to avoid safety incidents whereby people, equipment or facility are accidentally harmed; • Ensure daily system to system stock on hand recon and alignment between DSV and client systems, and immediate investigation and CAPA for any variances; • Ensure invoicing is accurate and supported with suitable back-up documentation, and avoid credit notes wherever possible; • Drive monthly cost reviews, tracking and trend measurement at line item level to ensure costs are challenged and every effort is made to avoid or reduce them from month to month; • Ensure all unavoidable costs are controlled and fully recovered where possible via accurate and on time invoices, and all revenue is received on time and in full from clients with remittance supplied; • Maintain operational performance and contractual compliance to consistently achieve agreed SLA & KPI’s and avoid any claims for losses and damages; • Ensure Stock Management processes are carried out and objectives are met on a daily basis. This includes daily replenishments, cycle counting (including empty bin checks) and SKU consolidation; • Maintain frequent and excellent communication and effective expectation management with client; • Ensure all client queries are documented, addressed and feedback provided to client within 24 hours; • Maintain Internal and External Reporting of accurate and high-quality content and format; • Identify, drive and implement improvements in support of productivity & cost savings (aligned to DSV SIGMA); • Effectively manage the operation in terms of financial performance, operational process adherence, HSE / Legal compliance (health, safety & environment), GDP / GWP compliance, constant audit readiness and compliant safety incident reporting (on time and in full); • Effectively manage Quality Management Systems (ISO) in accordance with DSV company policies, procedures and specific audit requirements; • Ensure Corrective and Preventative Action reports and register are kept up to date; • Ensure facility, processes and documentation in constant audit readiness so that we always pass audits with no major findings. Audits include ISO, Ops Assessments and TAPA; • Proactively maintain all facility, equipment and systems to ensure safety and business continuity; • Effectively performance manage and lead your team to ensure they are trained, productive and have high morale, with full adherence to Site Rules, BCEA, LRA and DSV code of conduct; • Ensure regular documented two-way communication sessions with management and supervision of all areas (at least weekly); • Ensure effective succession planning in place down to and including team leader level; • Maintain and drive culture of Ops Excellence with ongoing OTP, SPQRCE and 5S (housekeeping) in Workplace; • Maintain a staff recognition program with monthly feedback; • Ensure all people on your site (clients, staff, contractors, visitors etc.) fully adhere at all times to DSV Site Rules, OHSA and good safety practice to safeguard their health, DSV and client property, and prevent resultant claims; Ensure MHE is shared and utilized as much as possible, all underutilized MHE is returned, and MHE is well maintained and not damaged at any time whilst on site

Sales Representative, New Business, Road Logistics

Location: ZAF – Kempton Park, Serengeti Blvd (DSV Park Gauteng)
Job Posting Title: Sales Representative, New Business, Road Logistics – 90640
Time Type: Full Time

Main purpose of the Role
To sign up new accounts and maintain and grow existing customer base for the allocated branch and meet monthly and annual retention targets
Strategic accounts need to be signed up and the implementation of these accounts need to be managed by the candidate

Basic Minimum Requirements – Non Negotiable
Matric / Grade 12
2-3 years Senior Key Account Management & New Business sales experience
Experience in prospecting for new business
Experience in achieving new business targets set
Tender Management
Experience in selling cross silo solutions and presenting to C Level
Maintain and grow existing customer base
Signing up New Accounts and growing business
Experience with implementation of strategic accounts

Skills and Competencies
Basic understanding of the logistics industry and supply chain
Strong administrative skills with high attention to detail
Strong business development skills
Exceptional professional conduct & appearance

Duties and Responsibilities
Maintain and grow the existing client base in the Distribution market for the allocated Region and meet monthly and annual retention targets that have been set
Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients
Manage client relationships, both existing and new where applicable
Monthly billing and financial reporting shared with the various stakeholders
General administrative duties – daily
Represent the DSV brand
Analysis of sales related information and report weekly to Regional New Business Sales Manager
Maintaining client data and update regularly
Continuous reporting on competitor and industry analysis
Assist in tender/proposal production and delivery (preparation and presentation)
Create sustainable value for customers by adopting an innovative approach to their business
Ensure that the required monthly and accumulative targets are met
Implementation and communication of signed business is shared with all stakeholders
Management of debtor’s days of clients within the company’s requirements
Ensure regular Inter department communication
Identifying cross silo solutions and work with other Department heads to ensure successful partnerships
Ensure all client files are updated and maintained as per the company procedures and Quality Management System
Carry out any other duties as may be requested by Management
Update and maintain the internal CRM System
Meet the expected client call ratio KPI as indicated by your Manager
Reporting day to day to the Regional Sales Manager
Weekly and Monthly reporting (where needed / requested)

HRIS Analyst

Location: Kempton Park
Time Type: Full Time

Key Responsibilities include:

You will manage selected projects including their risks and deadlines
You will work to gather business requirements that are later to be implemented in SAP SuccessFactors in collaborating with the rest of HR and other business stakeholders
Your projects will implement new functionality by either improving existing processes or perhaps introduce system support for new processes altogether by utilizing HR technology
You will be managing the full end-to-end implementation, test phases as well as any training as required
From a systems perspective you will mainly be focusing on SAP SuccessFactors
In projects you will typically work with our Local HR teams and our Global IT organization as the main stakeholders. External vendors might sometimes be important parts of your projects as well

Education

Bachelor’s Degree in business, human resource management, information systems, or a related field will be an advantage.

Minimum Requirements

Familiarity with HR concepts and systems, with at least two years of experience in HR-related systems administration, preferably SAP SuccessFactors
Advanced skills in MS Excel are essential, along with proficiency in English (spoken & written)
Passion for problem-solving
Organizational skills
Ability to work under pressure
Must be able to drive correct behaviour and organizational compliance
Must have back-end system experience (SAP Successfactors)

Process Specialist, Credit Risk

Location: Kempton Park
Time Type: Full Time

Main Purpose of the Role

To identify, evaluate, and manage credit risks within DSV. This role involves ensuring the company’s credit-related activities align with its risk appetite and regulatory requirements, minimizing financial losses, and supporting sustainable growth. Analyse the creditworthiness of clients, counterparties, or investments by evaluating financial statements, credit scores, and industry trends.
This role is Internal customer focused – identifying and demonstrating sensitivity to and understanding of customer needs without sacrificing processes and compliance.

Tertiary Qualification

Completed or currently studying Credit Management/B. Com Accounting or
Financial accounting qualifications will be considered
Completed course in Credit risk – advantage

Computer Literacy Level

Intermediate level and solid experience on MS Office Software (Outlook, Excel, Word)

Additional Computer Skills

Working experience on an ERP System (SAP, MDG and CargoWise1 preferred)
Technology proficiency: familiarity with software systems used for account management and document processing
Cregalink / Atradius
Experian

Job Related Requirements (compulsory skills / competencies and/or minimum years industry experience)

The role requires a person with a strong track record in effective risk analysis, risk asessment & excellent communications skills.

Experience with Credit Risk is a requirement
Excellent interpersonal skills to establish and maintain effective working relationships with local and international management, Customers and to deliver high quality AR & Risk services
Minimum of 2 years’ experience in Accounts Receivable is advantageous
Attention to detail when reviewing documents, credit reports and entering account information, as well as reporting accuracy
Decision making: quicky and accurately make decisions regarding the credit risk
Time management: Efficiently manage time to handle multiple accounts/tasks/reporting
Ability to work in a team and unsupervised.
High level of numeracy and analytical skill
Data entry: accurate entry of information into systems
Regulatory compliance: understanding relevant regulations and laws governing credit risk
Customer Service: Ability to interact professionally and courteously with clients

Added advantages for the Role

Working experience within the freight forwarding / Logistics industry with strong knowledge of logistics business, practical experience
Shared Services and/or multinational Accounts Receivable environment Experiences
Experience with credit bureaus & debtors insurance.
Ability to work overtime when necessary and flexible to adapt to deadlines

Duties & Responsibilities

Comprehensive understanding of the end-to-end business processes relating to AR & Credit Risk in a freight forwarding / Logistics environment.
Ensure that the Risk function provides quality service to both internal & external Customers
Ensure good relationships are built and maintained with all relevant parties. This includes fellow colleagues, Account managers, Sales representatives, Business Partners & External clients.
Ensure compliance with all finance policies, including Credit Risk Policy and Debtors insurance policy.
Administer the assigned Risk portfolio
Oversee the full claim’s function where required
Ad hoc projects relating to insurance, claims and processes
Monthly reports on insurance department performance
Extract Experian reports where appropriate
Make recommendations to reduce and/or control risk
Identify existing accounts which pose a credit risk & monitor potential and existing problem client accounts
Liaise with Debtor Insurer’s for cover on new and existing accounts
Reconcile Debtors insurer’s Annexure with our SAP data to ensure data quality is accurate
Maintenance of Client credit & insurance limits
Ensure adequate & accurate visibility is provided timeously to decision makers.
Adhere to month-end reporting deadlines.

Logistics Coordinator, Warehouse

Location: Kempton Park
Job Posting Title: Logistics Coordinator, Warehouse
Time Type: Full Time

Tertiary Qualification(s)

• Matric • Tertiary qualification in Logistics, Supply Chain, Industrial Engineering an advantage. Experience in planning, warehouse and transport industry

Additional Computer Skills

• Knowledge in WMS and TMS software/apps • Highly proficient in Excel and PowerPoint for data management and reporting

Job-related Requirements

• 3 years experience in expediting, planning, scheduling & balancing of workload • 3 years experience in a warehousing environment • Intricate understanding of work balancing and capacity planning between multiple departments within an operation to find synergies to be able to achieve the highest output from a limited amount of resources • Sound and proven skills in Planning, Organizing, Directing, Controlling & Monitoring. • Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads. • Good interpersonal skills for client account management. • Very good analytical and -problem solving skills, and ability to think logically. • Be able to lead and manage a team • Comfortable presenting & communicating to all levels of management

ADDED ADVANTAGES FOR THIS ROLE

Electives

• Warehouse experience & understanding • Expediting, Planning & Scheduling experience • Experience in healthcare and retail environment

MAIN PURPOSE OF THE ROLE

This role will be responsible for the expediting, planning, scheduling & balancing outbound activities to ensure internal & external requirements are met.

DUTIES & RESPONSIBILITIES

• Understand the customer’s business • Understand the customer’s customer requirements • Develop a strong, trusting relationship with clients • Deep understanding of contractual SLAs & KPIs • Adherence to HSE compliance and responsibilities • Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements. • Query management • Complete daily system checks to ensure all orders are planned and executed as per customer KPI’s

Logistics Coordinator:

• Monitor the planning tools and execution thereof to identify risks and deviation to ensure communication and necessary action is taken timeously (resourcing, picking, loading and delivery slots). • Review and analyse planning tool performance with the objective of improving operations- and FMS- SLA’s. • Monitoring and reporting of warehouse and transport SLA’s. • Measure and report on time delivery and turnaround time. • Update bookings/re-bookings in relevant systems. • Be actively involved in support change initiatives. • Job rotation amongst team members to create flexibility and personal growth. • Consistently reviewing data and have interaction with Transport and Customer Service teams to identify areas of improvement to further improve the output of the operation, load plan, increase transport utilisation and other deliverables within the team. • Accurate booking & re-booking requests and drive order consolidations • Ensure constant and clear coordination between warehouse operations and transport carriers • Query management and escalation. • Reverse logistics (back door returns & upliftments) monitoring and planning. • Build strong relationship with warehouse operation and transport carrier to ensure cohesion and detailed understanding of mechanisms within the both to support improved planning capability

Manager, Warehouse, Sky Services

Location: Thunder Road, Tower City, Cape Town Intl Airport, Western Cape
Job Posting Title: Manager, Warehouse, Sky Services
Time Type: Full Time

Main purpose of role

Head up warehouse and manage the team to ensure internal & external service delivery.

Duties and responsibilities

Managing intake, preparation and loading of cargo for export purposes.

Maintain accurate material levels.

Facilitating and maintaining CAA, PPECB & ZA audit requirements.

Management of loading equipment and vehicles.

Managing costs according to financial budget.

Ensure operating costs are kept to a minimum.

Housekeeping and maintenance.

Recruit, Select, Orient, Coach and motivate employees.

Manage warehouse staff, including scheduling shifts, delegating tasks and ensuring adherence to company policies.

Managing all SLA’s.

Creating and implementing client specific SOPs.

Job related requirements.

Minimum of 8 years’ experience as Warehouse Manager in perishable Air Freight exports and imports environment.

Excellent understanding of industry and related job requirements for Freight Forwarding.

Experience in facilitating CAA audits and maintaining Air Cargo Security Manual accordingly.

Experience in facilitating PPECB audits and maintaining facility according to PPECB specific standards.

Experience in staff management: building and leading a team to perform at maximum capacity.

Extensive knowledge pertaining to airlines, ground handlers and official departments.

CargoWise 1 knowledge/ experience

CAT 6

Electives

Strong communication and relationship building skills, both verbally and written.

Analytical thinking – good problem-solving abilities.

Strong managerial and organizational skills.

Detail orientated and ability to work under pressure.

Positive outlook and strong leadership skills.

Results, Quality, and detail driven.

Self- confident and resilient.

Tertiary Qualification

Advantageous

Computer packages

Excel/ Word/ Windows/ Office/ Outlook

Systems: CargoWise experience

Account Manager, Retention, Road Logistics

Location: [[Nelspruit]]
Job Posting Title: [[Account Manager, Retention, Road Logistics]]
Time Type: Full Time

Main Purpose of The Role:
Manage client relationships in the existing allocated client base and serve as the main point of contact for customers, providing exceptional service and fostering positive relationships, maintain and grow existing customer base for the allocated region and meet monthly and annual retention targets.

Computer packages:
• MS Office, Excel, PowerPoint (Intermediate)
• Advanced skill would be advantageous

Qualifications:
• Matric (Essential).
• Tertiary Qualification is advantageous.

Minimum Requirements:

•   Minimum 3 years Key Account Management / sales experience
•   Presentation skills
•   Maintain and grow the existing client base in the logistics market for the allocated Region and meet monthly and annual retention targets that have been set.
•   Support all aspects of the account relationship as a primary point of contact for customer.
•   Ability to investigate and resolve customer complaints, concerns, and discrepancies in a timely manner.
•   Collaborate with internal teams to address customer issues effectively.
•   Maintain accurate records of customer interactions, transactions, and enquiries via CRM.
•   Generate key performance monthly reports as needed to track customer service metrics and performance.
•   Identify root causes of customer issues and implement solutions to prevent recurrence.
•   Communicate customer feedback and insights to relevant stakeholders for continuous improvement.
•   Strive to exceed customer expectations by delivering exceptional service and building strong relationships.
•   Help identify all potential risks and develop mitigation plans.
•   Identify and implement continuous Improvement initiatives.
•   Maintain client base as per MAS requirement, grow revenue via extraction of additional opportunities within the client base.
•   Work closely with Operations to deliver high level of service to customers.
•   Works with Finance as needed to collectively resolve any discrepancies and assist with invoice and payment resolution.
•   Proactively manage and monitor and present customer/’s KPI’s through data quality processes.
•   Become a part of an account focused cross-functional team that proactively participates in the account planning, sales support & delivery process.
•   Analysis of sales-related information and report weekly to the regional sales manager.
•   Maintaining client data and updating regularly.
•   Continuous reporting on competitor and industry analysis.
•   Assist in tender/proposal production and delivery (preparation and presentation)
•   Create sustainable value for customers by adopting an innovative approach to their business.
•   Meet the expected client call ratio KPI as indicated by your manager and agreed MAS in achieving retention targets set.

Elective:
•   Strong personal characteristics, energy, drive, focus, motivation, responsibility.
•   Self-motivated and ability to use own initiative, with the ability to work without supervision.
•   Well-developed time management skills – ability to work to deadlines and with timetables.
•   Multitasking is essential.
•   Project management of initiatives where required.
•   The ability to seek opportunities for synergy and integration.
•   Business acumen – analyzing financial information, dealing with complexity, problem solving and using sound judgment.
•   Identifying critical operational or other issues and recommending solutions
•   Ability to continuously review / refine processes to achieve the optimal solution.
•   Strong administrative skills with high attention to detail
•   Strong business development skills

Duties and Responsibilities:
•   Maintain and grow the existing client base and acquire new clients in the distribution market for the allocated region and meet monthly and annual retention targets that have been set.
•   Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients.
•   Manage client relationships, both existing and new clients.
•   Monthly billing and financial reporting shared with the various stakeholders.
•   General administrative duties – daily.
•   Represent the DSV brand.
•   Analysis of sales related information and report weekly to Regional Sales Manager.
•   Maintaining client data and update regularly.
•   Continuous reporting on competitor and industry analysis.
•   Assist in tender/proposal production and delivery. (preparation and presentation)
•   Create sustainable value for customers by adopting an innovative approach to their business.
•   Ensure that the required monthly and accumulative targets are met.
•   Implementation and communication of signed business is shared with all stakeholders.
•   Management of debtor’s days of clients within the company’s requirements.
•   Ensure regular Inter department communication.
•   Identifying cross silo solutions and work with other Department heads to ensure successful partnerships.
•   Ensure all client files are updated and maintained as per the company procedures and Quality Management System.
•   Carry out any other duties as may be requested by Management.
•   Update and maintain the internal CRM System.
•   Meet the expected client call ratio KPI as indicated by your manager.

Supervisor, Operations

Location: ZAF – East London, Lower Chester Rd Unit BE 5/6
Job Posting Title: Supervisor, Operations
Time Type: Full Time

SUMMARY

The role needs to ensure operations are managed in accordance with the DSV Standards and Policies and Procedures as well that the DSV strategy, goals and initiatives are cascaded down through the PE operations and VWSA Client Site.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Full accountability and supervision of the operation
Planning and dispatching of loads, including allocating Drivers to relevant routes
Vehicle and Load tracking
Managing the PO processing as well as Driver debriefing
Monitoring fuel and Driver overtime costs as well as ensuring vehicles are maintained and serviced
Ensuring clients needs and expectations are consistently achieved performace metric targetsDelivering on client and internal requirements
Customer dissatisfaction process, analyze failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions
Firm and consistent approach to ongoing performance measurement and management of team
Resolution of all IR issues in conjunction with HR
Coaching and mentoring of team to achieve client objectives

QUALIFICATIONS

Completed Matric / Grade 12
Logistics Warehouse Management or equivalent an added advantage

COMPUTER SKILLS

MS Excel Intermediate
Transport tracking systems exposure

EDUCATION AND/OR EXPERIENCE

AT least 3 years logistics experience, specifically focussed on Road Transportation and dealing with refrigerated cooling trucks
Prior Team Leader or SUpervisory experience
Experience in planning and allocation of loads as well as followups and tracking
Experience in capturing POD’s and debriefing of Drivers
Experience in monitoring costs and overtime
Experience in Driver and Vehicle management
Excellent communication and relationship building skills
Ability to work under pressure and multi tasking
Knowledge and understanding of the Healthcare QMS
Coaching and mentoring skills

General Manager

Location: [[Durban]]
Job Posting Title: [[General Manager]]
Time Type: [[Fulltime]]

Computer literacy level

Advanced in full MS office suite package, including MS Word, Excel, Powerpoints, Teams and Outlook.

Tertiary Qualification

Advantage – B.Com Degree in Transport and Logistics

Job related requirements

•   Minimum of 5 years’ experience in the Logistics environment in a managerial role.
•   Operations, HR and IR skills
•   Ability to do MS Excel spreadsheets with Pivot tables, charts and formulas
•   Comprehensive knowledge of P&L/financials
•   Comprehensive knowledge of the LRA and BCEA
•   Ability to liaise effectively with clients and colleagues at various organizational levels
•   Punctuality and good time management skills
•   Good administrative skills & daily planning skills
•   Ability to adapt to a rapidly changing environment/technology
•   Ability to work under pressure & meet deadlines without fail
•   Ability to work without supervision
•   Excellent verbal and written communication skills
•   Ability to work beyond schedules working hours
•   Flexibility to travel
•   Own reliable transport and a valid unendorsed code 8 driver’s license

Electives

•   Make quick and clear decisions while adapting to changing circumstances.
•   Manage diverse teams of people from sales through operations while showing respect for views and contributions, building team spirit, and reconciling conflict.
•   Grow teams and increase productivity through performance management.
•   Define and measure performance goals and hold self and others accountable to achievement of goals.
•   Skilled in public speaking and making presentations.
•   Problem solving techniques and process mapping tools to drive efficiencies and productivity.
•   Skilled in analytics and process mapping and distilling complex ideas into simple, actionable solutions.
•   Identify talent and leverage skill sets of teams.
•   Work independently, but within the boundaries prescribed by DSV policies and procedures.

Main Purpose of the role
Responsible for managing the branches, sites, suppliers and clients for the region. Aligning and executing the strategic deliverables of the region aligned with the overall objectives of the organization. All branches and sites within the region need to be measured, operate optimally, to ensure optimal delivery of our Service Catalogue to Clients.
The General Manager is responsible for the completeness of Revenue, for the financial performance, the Gross Profit profitability, delivery of the Service Catalogue as promised to clients, client retention, supporting growth and new business for the region. Managing financial performance, operational excellence / efficiencies and compliance within the region.

Duties and Responsibilities

•   To manage the delivery of the organization’s objectives through communication, measurement and motivation of the staff
•   To interface with shared functions ensuring continues cooperation and interactions with these functions.
•   To manage and deliver on our Service Catalogue to clients.
•   To manage cost and productivity within the region per branch or sites ensuring that efficiency and effectiveness is the order of the day.
•   To ensure compliance to internal and external controls and other KPI’s set at global and local level.
•   To deliver on the bottom-line budget commitments per branch and for the entire region, enabling the business unit to meet budget.
•   To identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments.
•   Managing people’s performance and growth to create a sustainable business environment.
•   Adherence to deadlines and schedules.
•   Managing and controlling resources and risk management.
•   Administrative duties relevant to the position.
•   Interacting with customers at all levels – in person and telephonically.
•   Maintain and enforcing existing systems processes and controls with continuous improvement.
•   Customer dissatisfaction process, analyse failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions.
•   Actively managing daily operational performance to consistently achieve performance metric targets.
•   Ensure all vehicles owned; leased; hired; rented or supplied from suppliers (including owner driver) must be fully road worthy and compliant to all local legislation.
•   Actively drive all initiatives being implemented within the company within the region per branch per site.
•   Ensure that every branch or site is managing the branch fleet, maintenance of the branch fleet, condition of the branch fleet and fuel consumption of the branch fleet.
•   Responsible for implementation, support, monitoring, control and sustaining of all Quality, Safety, Health and Environmental (QSHE) Management Systems and requirements. To ensure that working processes are aligned to the
•   approved quality management systems and all legal and commercial requirement.
•   Oversee operational activities during peak times when at or visiting branches and sites.
•   Ensure that all branches or sites are using the financial tools provided to manage the branch or agency.
•   Review and validate that forecasts for the region per branch or sites for the month and the year are accurate and justifiable.
•   Actively manage the P&L costs for the region per branch, timeously and accurately, duly validating explanations received from branches or site on variances.
•   Accurately budget for the following financial year based on local knowledge and budgeting guidelines.

Manager, Operations, Road Logistics

Location: [[Cape Town]]
Job Posting Title: [[Manager, Operations]]
Time Type: [[Fulltime]]

Tertiary Qualification(s)

Advantageous

Computer Literacy Level:

Basic

Ability to do MS Excel Spreadsheets with Pivot tables, charts and formulas

Job-related Requirements:

Minimum of 5 years’ experience in the Logistics or Courier environment, with a minimum of 3 years in a leadership role.

Financial, Operational, HR and IR Skills are essential

Excellent admin skills

Strong interpersonal skills with the ability to motivate and lead staff

Comprehensive knowledge of the LRA and BCEA.

Must have a valid, unendorsed Code 08 drivers license

Must have own reliable transport

Be able to work overtime / shifts should it be needed

Flexible to travel

Able to attend client meetings

Electives:

Experience in Quality improvement initiatives/methodologies ( Such as Six Sigma, Lean)

Deadline Driven and ability to work under pressure

Ability to analyse data and report on KPI’s

Good communication skills

MAIN PURPOSE OF THE ROLE :

To manage the staff, clients and deliverables of the branch ensuring that it is aligned with the overall objectives of the organization and the resources are fully utilized to ensure optimal delivery of services to our clients.

DUTIES & RESPONSIBILITIES :

To manager the delivery of the organizations objectives through communication, measurement and motivation of the staff

To manage cost and productivity within the branch ensuring the effectiveness and the efficiency thereof

To ensure compliance to internal and external controls and other KPI’s set at global and local level

To deliver on the bottom line budget commitment to ensure that the business unit budget is met

To identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments

Managing people’s performance and growth to create a sustainable business environment

Identify and action training needs within the Operation

Adherence to deadlines and schedules

Managing and controlling resources and risk management

Administrative duties relevant to the position

Interacting with customers at all levels – in person and telephonically

Attend regular customer meetings

Maintain existing systems processes and controls with continuous improvement

Improving KPI Metrics within the business

Active managing of the operation ensuring houskeeping is in order and all Audit points are adhered to and met

Senior Manager, Business Development

Location: Western Cape and DSV Park Plumbago
Job Posting Title: Senior Manager, Business Development
Time Type: Full Time

Tertiary Qualification(s)

Logistics / Supply Chain / CPIM / CSCP (MBA advantage)

Additional Computer Skills

Basic knowledge of SharePoint, and MS Visio will be advantageous.

Basic knowledge of Warehouse Management Systems and ERPs (working knowledge of Red Prairie & SAP will be advantageous)

Knowledge of Automotive production systems would be advantageous)

MS Dynamics

Job-related Requirements

C-Level Negotiation Skills

High business acumen and problem-solving Skills.

Strategic thinking

Excellent sales skills (Lions or equivalent)

AND

10 years successfully selling logistics solutions (warehouse & distribution) to large customers

ADDED ADVANTAGES FOR THIS ROLE

Understanding of Warehouse Management Systems, Automotive Production Systems, Lean,

Co-ordinating and influencing diverse teams

Experience in negotiating with clients at a director or C level.

Experience working in the Automotive (Production / Aftermarket) and / or Consumer Retail sectors

MAIN PURPOSE OF THE ROLE

Identify and source profitable, large scale, new business opportunities for DSV Solutions and develop and initiate a sales approach that results in closing new business opportunities to meet or exceed an individual target in support of the overall DSV Solutions New Business target.

Drive New business growth in nationally and within our chosen verticals

Manage the solutions design process to produce high quality proposals, profitable solutions that minimize the risk exposure to DSV. Act as the key liaison between DSV Solutions and the Customer.

Build a long term / multi year pipeline to support long term Growth targets

DUTIES & RESPONSIBILITIES

Drive New business growth in nationally and within our chosen verticals

Manage the solutions design process to produce high quality proposals, profitable solutions that minimize the risk exposure to DSV. Act as the key liaison between DSV Solutions and the Customer.

Build a long term / multi year pipeline to support long term Growth targets

DUTIES & RESPONSIBILITIES

Drive New business growth in nationally and within our chosen verticals

Manage the solutions design process to produce high quality proposals, profitable solutions that minimize the risk exposure to DSV. Act as the key liaison between DSV Solutions and the Customer.

Build a long term / multi year pipeline to support long term Growth targets

DUTIES & RESPONSIBILITIES

Meet or exceed personal new business target with an acceptable profit and risk profile to contribute to the overall DSV Solutions new business target.

Manage the opportunity lifecycle to the opportunity closure.

To develop compelling business value propositions for new business opportunities to meet growth targets within the DSV Solutions Business Unit.

Articulate DSV’s value to clients by using industry and DSV knowledge to develop clear value statements of DSV products
Identification of sources of and calculation of quantified values.

To align specific client objectives with the overall DSV Solutions objectives to ensure sustainable growth

Translation of client strategy and tactical objectives into supply chain requirements
Linking of client strategy and supply chain requirements to DSVs offerings and services

To develop and maintain a multi-year, large scale, pipeline of new business opportunities over a defined timeline to ensure continuous growth

Develop and manage a pipeline to grow the business by 10% per annum
Ensure all opportunities are accurately and timeously recorded in MS Dynamics (CRM System) and that opportunities are progressed through the sales cycle.

Collect all the data elements required to develop a detailed costed solution.

To understand and align revenue targets with closing cycles of the business opportunities within the pipeline to ensure consistent growth and accurate forecasting

To take ownership of the tender process to ensure successful sales.

Tenders and RQFs completed on time according to client’s requirements
Build and articulate the solutions design effectively
Ensure DSV approval processes are followed, and standards met.
Ensure QA of the final document (proof reading, all inserts, exec summary, etc.)

To ensure the successful implementation of the solutions sold, ensuring the revenue is realized.

Solutions/services implemented according to what has been sold
Client expectations met or exceeded
Ensure implementation process is followed
Ensure client sign-off of milestones
Ensure effective communication between the client and DSV during the implementation phase.

Manager, Business Development

Location: KZN, DSV Park Riverhorse
Job Posting Title: Manager Busniess Development
Time Type: Full Time

Tertiary Qualification(s) – Advantageous

Logistics / Supply Chain / CPIM / CSCP

Additional Computer Skills

Basic knowledge of SharePoint, and MS Visio will be advantageous.

Basic knowledge of Warehouse Management Systems and ERPs (working knowledge of Red Prairie & SAP will be advantageous)

Knowledge of Automotive production systems would be advantageous)

Job-related Requirements

C-Level Negotiation Skills

High business acumen and problem-solving Skills.

Strategic thinking

Excellent sales skills (Lions or equivalent)

5 years successfully selling logistics solutions (warehouse & distribution) to large customers

ADDED ADVANTAGES FOR THIS ROLE

Understanding of Warehouse Management Systems, Automotive Production Systems, Lean,

Co-ordinating and influencing diverse teams

Experience in negotiating with clients at a director or C level.

Experience working in the Automotive (Production / Aftermarket) and / or Consumer Retail sectors

MAIN PURPOSE OF THE ROLE

Identify and source profitable new business opportunities for DSV Solutions and develop and initiate a sales approach that results in closing new business opportunities to meet or exceed an individual target in support of the overall DSV Solutions New Business target.

Drive New business growth in KwaZulu Natal and nationally.

Manage the solutions design process to produce high quality proposals, profitable solutions that minimize the risk exposure to DSV. Act as the key liaison between DSV Solutions and the Customer.

Build a long term / multi year pipeline to support long term Growth targets

DUTIES & RESPONSIBILITIES

Meet or exceed personal new business target with an acceptable profit and risk profile to contribute to the overall DSV Solutions new business target.

Manage the opportunity lifecycle to the opportunity closure.

To develop compelling business value propositions for new business opportunities to meet growth targets within the DSV Solutions Business Unit.

Articulate DSV’s value to clients by using industry and DSV knowledge to develop clear value statements of DSV products
Identification of sources of and calculation of quantified values.

To align specific client objectives with the overall DSV Solutions objectives to ensure sustainable growth

Translation of client strategy and tactical objectives into supply chain requirements
Linking of client strategy and supply chain requirements to DSVs offerings and services

To develop and maintain a well-managed pipeline of new business opportunities over a defined timeline to ensure continuous growth

Develop and manage a pipeline of at least a total value of 10x annual target
Ensure all opportunities are accurately and timeously recorded in MS Dynamics (CRM System) and that opportunities are progressed through the sales cycle.

Collect all the data elements required to develop a detailed costed solution.

To understand and align revenue targets with closing cycles of the business opportunities within the pipeline to ensure consistent growth and accurate forecasting

To take ownership of the tender process to ensure successful sales.

Tenders and RQFs completed on time according to client’s requirements
Build and articulate the solutions design effectively
Ensure DSV approval processes are followed, and standards met.
Ensure QA of the final document (proof reading, all inserts, exec summary, etc.)

To ensure the successful implementation of the solutions sold, ensuring the revenue is realized.

Solutions/services implemented according to what has been sold
Client expectations met or exceeded
Ensure implementation process is followed
Ensure client sign-off of milestones
Ensure effective communication between the client and DSV during the implementation phase.

Account Manager, Client Retention, Healthcare

Location: Meadowview
Job Posting Title: Account Manager, Client Retention, Healthcare
Time Type: Full Time

PURPOSE OF THE ROLE:

Responsible for business retention, growth, and value-added solutions to ensure mutually beneficial business relationships between DSV Healthcare and clients.

MINIMUM REQUIREMENTS:

Minimum 3 years Account management or Client / Customer service experience
Pharmaceutical industry knowledge important
Attention to detail and ability to work under pressure.
Communication skills – must be able to comfortably engage with clients and build relationships at all levels.
Warehouse management systems knowlegde an advantage.

ROLES AND RESPONSIBILITIES:

Ensure mutually agreed upon configured solutions are offered and delivered to client as aligned with client’s strategic supply chain drivers.
Enhance relationships with current and prospective clients by leveraging the credibility gained through knowledge and performance of the client’s business environment and requirements.
Proactively identify and manage potential problems/escalations within client base with appropriate resolution plans.
Seek and continuously develop knowledge of our client business to build an understanding of their needs.
Be a trusted advisor to all clients through consultative engagements and adding value throughout the supply chain.
Identify, develop, and assist with new business implementation and integration.
Facilitate an integrated and coordinated approach by DSV to the client.
Manage and proactively identify accounts where revenue may be shrinking to address risk, profitability, and retention, both internally and with the client.
Ensure that contracted customer Service Level Agreements (SLA’s) are met.
Ensure agreed performance metrics (KPI’s) with clients are established, measured, maintained, and delivered across all levels of the business driving centricity.
Develop and manage account plans to meet the business needs of both clients and DSV Healthcare.
Manage account adherence to qualify management requirements to ensure that processes are implemented.
Client briefing and understanding of DSV processes, SOP’s, and operations (including Business Unit Managers and National Sales Managers).
Facilitate training implementation on various business platforms (including Futurewave, Clientzone and Daily downloads).
Facilitate contact center in-house training (New product launches, line extensions and product updates).
Facilitate DSV and client interdepartmental communication and relationships.
Continuously liaise with internal stakeholders to ensure alignment and support to enable delivering of solutions and manage risk.

Branch Manager

Location: [[Silverton, Pretoria]]
Job Posting Title: [[Branch Manager, Operations, Solutions]]
Time Type: [[Full Time]]

Qualification(s):

4-year Logistics or Supply Chain Management degree, or 4-year equivalent diploma (BTECH) OR,
4-year Industrial Engineering, or 4-year equivalent diploma (BTECH) OR,
Production Management degree or 4-year equivalent diploma (BTECH) OR,
8+years minimum relevant experience in industry with in-depth experience in all job-related requirements listed below.

Job-related Requirements:

5+years Managerial experience
5+years Lean Logistics experience
ISO Integrated Management System experience
Managing workforce greater than 100+
Extensive experience in supply stream methods – Kanban Supply, Sequence Supply, Pick to Light, or various other methods of supply.
Extensive experience in the Automotive field
Able to work in a high pressure and stressed environment
Good track record of Project Management
Willing to work Shifts.
Own transport
Willing to travel if required

ADDED ADVANTAGES FOR THIS ROLE

• Negotiation skills & relationship management – client and / or supplier
• Sound knowledge of OEM operational process
• Operational experience and the ability to work independently.
• Knowledge of HSE compliance
• Knowledge of ERP/WMS/Systems Integration will be beneficial.

MAIN PURPOSE OF THE ROLE:

This position aims to ensure contract adherence in terms of client relations, operational performance, commercial and financial performance, people management and development and continual improvement initiatives.
The role needs to ensure operations are managed in accordance with the DSV standards, policies, and procedures. Ensure that the DSV strategy, goals and initiatives are cascaded down through the organization into the various areas of the operation.
Support and actively participate in development services and solutions to complement DSV’s offering to the Automotive industry.

DUTIES & RESPONSIBILITIES:

Ford Operations:

Full accountability and leadership on all aspects of the Ford Silverton operations in Gauteng,
Accountable for all initiatives implemented across these operations, including potential new scope.
Meeting of all customer SLAs.; Compliance of sites to DSV standards; SHERQ – achieve minimum requirements; Implement and maintain Quality Management System at all departments.
Be involved in unlocking synergies within operations to improve competitiveness of solution; Drive synergies with other DSV business units, where possible, to improve operational performance.

Client Relationships:

Ensuring client’s needs and expectations are consistently met within scope of the SLA.
Client interaction and issue resolution to ensure client satisfaction.
Structured management reviews to review performance and discuss strategic initiatives.

Commercial / Financial:

Thorough understanding and application of contract and service level agreement to achieve account stability and profitability.
Responsible for P&L and Accounting queries for Operations
Claims resolution, investigate and understand claim details per incident, report internally and negotiate and process compensation when valid.
Identify and support initiatives to further improve account profitability.

Operational Performance:

Actively managing daily operational performance to consistently achieve performance metric targets.
Delivering on client and internal continuous improvement requirements and driving Lean culture
Internal stakeholder communication management ensure agreed to meetings, conference calls and forums are planned and conducted internally as agreed to by all stakeholders, this is an ongoing requirement.
Customer dissatisfaction process analyses failures with regards to deliveries, client complaints, damages etc. to determine root cause and corrective actions.
Follow through on corrective actions and close the Corrective and Preventative Actions Process

People Management:

Firm and consistent approach to ongoing performance measurement and management of team.
Ensure effective resourcing in all departments to deliver the expected services.
Resolution of all IR issues in conjunction with HR.
Coaching and mentoring of team to achieve client objectives.
Individual Development Plans and succession plans in place for all critical roles.
Drive training interventions to close skills gaps in operations.
Ability to handle conflict in any situation as may be required.

Client Expectations:

Monthly KPI dashboard consolidation and reporting, root cause analysis and corrective action implementation and tracking.

Launch Activities:

Actively manage and support all launch related activities – Manage the Change, new launch programs, change control and obsolescence management at Ford Assembly Plant.
Ensure operational readiness to support programs.

Key Account Manager, Road Logistics

Location: [[Plumbago]]
Job Posting Title: [[Key Account Manager, Road Logistics]]
Time Type: Full Time

Main Purpose of The Role:
A DSV Road Key Account Manager is responsible for the overall management of specific accounts allocated to the individual. This means having a good understanding of, and influence, on all functions of the account including: Operations, Human Resources, IT and Finance, taking complete ownership for any variances in organizational performance, while continuously mining new opportunities within the current customer base.

The Key account manager will also be expected to continuously look for opportunities and onboard new clients to achieve an overall new business target while protecting and growing the current base.

Minimum Requirements:
• 5 Years sales experience of which at least 3 must be in logistics or solution selling.
• Own Vehicle, driver’s license, ability to work overtime and travel nationally.

Qualifications:
• Matric (Essential).
• Tertiary Qualification (advantageous).

Elective:
• Logistics, business management qualification.

Computer packages:
•   MS Outlook (Advanced).
•   MS Excel (Advanced).
•   MS Word (Advanced).
•   PowerPoint (Advanced).

Duties and Responsibilities:
•   Identify and record upsell opportunities within base where DSV does not have all general courier biz (SoW)
•   Movement of growth opportunities to next sales stage monthly, with agreed deadline to final stage
•   Completion and updating of boiler plate account plans (A, B, C’s account)
•   Customer account review meetings/health checks – small and medium   •
•   Customer account review meetings/health checks – large and/or strategic   •
•   Identify service issues, minuted, addressed with operations, escalation process followed where agreed with manager
•   Proactive Customer Satisfaction management (CSP) on time actioning and closing of cases
•   Weekly DSO management to ensure customer pays within the agreed payment terms (3%). Escalate delays by cob each week
•   Manage and escalate customers under threat (at risk of churn or exit), with defined account plan.
•   Monthly review of unprofitable customers, plan to address and rectify
•   Obtain 1 referral per month from customer base
•   Monthly review of up/down trade to identify and address discrepancies on downtrade, with factual evidence
•   Review and update CAP quarterly for top 3 customers in portfolio (add client and company matrix versus our service offering)
•   Maintain rate card and implement annual rate increase across customer base aligned with a goal discussion on the account
•   Attend sales training and product refreshers and courses for which you are nominated. Evidence learning when required.

Additional Job Information:

A DSV Road Key Account Manager is 100% self-motivated and does not measure professional performance on completing working hours or the defined range of responsibilities. The responsibility is maintaining and growing your accounts in a cost effective and efficient manner while delivering exceptional value to customers.

The individual would need to understand IT driven logistics and be knowledgeable in implementation and managing such accounts.

Initiative and total ownership is required to be effective in this role and strong business acumen with professional communication skills is critical.

Trainee, Air & Sea

Location: ZAF – Cape Town, Falcon Cres (Headquarter)
Job Posting Title: Trainee, Air & Sea
Time Type: Full Time

Main Purpose of The Role:

DSV Cape Town has runs dedicated operational teams, which manages all shipments for our retail key accounts. Within this team, we employ controllers, who are client facing forwarding controller dealing with buyers on a daily basis, while ensuring that all purchase orders move within their specified time frame. The position offers full insight into all forwarding and clearing activities for one of our blue-chip accounts. The operational structures for this client is very complex and is the perfect training ground for individuals to learn the freight forwarding business in an order management environment. The role is not limited to mode or import/export experience.

Minimum Requirements:

Experience in Freight forwarding (advantage)

Qualifications:

Matric (essential)
Degree in Business Administration / Supply Chain / Logistics / Maritime.
Own reliable transport
Unendorsed driver’s license
Ability to work overtime and weekends.

Computer packages

Microsoft Office
Tableau Software (advantage)

Duties and Responsibilities:

Should the need arise, request for special attendance of urgent shipments from forwarding offices.
Follow up with carriers and overseas offices to ensure cargo flown / sailed as booked.
Update the Client controllers on shipment statuses.
Manage the flow of order within the order management process for the client.
Liaise with DSV offices to ensure cargo customs cleared and delivered before estimated date
Expedite short landings or damages and Chase-up on outstanding consignments.
Update the Client Master Status Report
Meet with the Client controllers on a weekly basis at Client’s premises.
Attend to all queries both from DSV as well as the Client.
Assist with DSV invoice queries and rectify problems.
Assist the COL in updating all Standard Operating Procedures
Assist COL with any Ad hoc enquiries or projects that are requested by the client.

Added Advantages

Knowledge of current INCOTERMS® 2010
Knowledge of international logistics
Knowledge of Order Management
Must be able to work with in the team.
Well, Organized with work.
Be able to work under pressure, internal and external.
Think outside of the box.
Take ownership of tasks and situations
Well-presented
Attention to detail.
Team player

Administrative Specialist, Business Support

Location: Centurion, Gauteng
Job Posting Title: Administrative Specialist, Business Support
Time Type: Full Time

Tertiary Qualification(s)

Matric

Essential: National Diploma in Accounting/Finance

Computer Literacy Level

• SAP ERP / Webcost • ICS or similar systems • Microsoft Office (Outlook, Excel)

Job-related Requirements

Commercial & financial:

Sound general financial acumen and experience in adherence to budget and service level agreements (min 1 year/s);

People skills including interaction with various departments and levels in business and exposure to mandatory labour regulations (min 1-year experience);

Communication, diversity & stress management skills to successfully work with all levels, age groups and cultures of people – both internal and external (min 1 years);

Supporting and Co-operating including working well with people and adhering to ethics, principles and values;

Organising and Executing which includes planning, organising, delivering results & adhering to processes & procedures within defined job description;

Operational Min 1 year/s experience assisting with Ops Admin, including query management, client liaison, general reports including KPI’s, daily stats, document control in a logistics environment;

Min 1 year experience in warehouse operations and/or related finance support Reliable transportation to work English Communication – clear and professional use of the English language in written and verbal mediums;

High quality of work – accurate, complete and thorough content in neat and easy to understand format.

Process improvement – identify and implement improvements to streamline financial processes by reducing time, enhancing accuracy and reducing costs.

ADDED ADVANTAGES FOR THIS ROLE

• Ability to liaise directly with internal and external client clearly and professionally. • Analytical and problem-solving skills • Understanding of warehousing & production environment • WMS, ERP and financial systems experience • Completed or studying towards a bachelor’s degree in finance/accounting

MAIN PURPOSE OF THE ROLE

The administrator will oversee day-to-day financial operations, ensuring accurate and timely processing of financial transactions, compliance with regulatory standards, and maintenance of financial records. This role involves supporting budgeting, forecasting, and reporting processes, and implementing process improvements to enhance financial controls and efficiency

DUTIES & RESPONSIBILITIES

Purchasing compliance

Ordering management including ensuring packing lists are completed accurately, invoices print on time and match confirmed packing lists; • Distributions of stationary/ hardware/ packaging materials, etc., to Ops • Control & distribution of PPE

Timesheet/ Labour Invoices

• Capture relevant DSV staff timesheets, overtime, leave forms & claims • Timeous submission of timesheets to Labour Broker / Payroll • Ensure weekly invoices are received from Labour Broker on time and verify cost against approved timesheets. • Raise all anomalies raised by administrator with Branch Manager / Labour Broker/ HR

Asset Procurement

• Monthly review of asset register. Verify/sign off on all new assets loaded monthly • Conduct quarterly audits • Report back to Admin Manager and Branch Manager on asset audit findings and status

Invoicing

• Raise weekly/monthly invoices to client timeously • Update the monthly invoicing schedule, invoicing template and debtors report accordingly • Ensure all supporting documentation uploaded on Debtors Invoicing System • Ensure all invoices submitted on Debtors Invoicing System (as per schedule) • Update Invoicing system with SAP invoice numbers

Webcost

Review all coding and ensure first time right • Adhere to webcost timelines • Review Web query report weekly and action queries • Raise Web queries timeously where necessary • Follow up on credit notes / invoices etc from suppliers • Escalate any supplier concerns to Admin Supervisor

DSO Management

• Review DSO Report and follow up on outstanding balances • Maintain a healthy relationship with the customer • Give feedback to Admin Manager on progress

Financial Reporting/Analysis

• Ensure all financial reports are reviewed, investigated, and signed off by the branch manager • Report all anomalies to Admin Manager • Respond to P&L queries timeously and investigate where necessary • Review P&Ls and submit journals to Shared Services • Review P&Ls with branch manager monthly on workday 5 • Prepare SKF reporting and ensure sign off is done by branch manager monthly (order-lines, space used versus available etc) • Collate & present monthly financial performance report on operations • Liaise with Branch Manager on Manning, Equipment & other high costs monthly • Prepare Equipment Schedule Report

KPI Reporting

• Tabling actual KPI data from business in agreed format • Alerting operational management & admin supervisor to major variances to SLA KPI’s • Table reasoning for any major variances in KPI’s and providing that to Admin and Branch Manager • General reports including KPI’s, daily stats, order fulfilment, stock investigations, document control in a warehouse environment • Support for ISO Quality Management processes

Branch Support

• Support for ISO Quality Management processes • Support Branch Managers with all finance and administrative requirements • Prove to have assisted the branch managers in improving administration within 6 months

Manager, Branch

Location: ZAF – East London, Lower Chester Rd Unit BE 5/6
Job Posting Title: Manager, Branch
Time Type: Full Time

SUMMARY
Manage the staff, clients and deliverables of the branch ensuring that it is aligned with the overall objectives of the organization and the resources are fully utilized to ensure optimal delivery of services to our clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manager the delivery of the organizations objectives through communication, measurement and motivation of the staff
To interface with shared functions ensuring continues cooperation and interactions with these functions
To manage and deliver on clients commitments based on local, national and global strategy
To manage cost and productivity within the branch ensuring that efficiency and effectiveness is at the order of the day
To ensure compliance to internal and external controls and other KPI’s set at global and local level
To deliver on the bottom line budget commitment to ensure that the business unit budget is met
To identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments
Managing people’s performance and growth to create a sustainable business environment
Adherence to deadlines and schedules.
Managing and controlling resources and risk management.
Administrative duties relevant to the position.
Interacting with customers at all levels – in person and telephonically.
Maintain existing systems processes and controls with continuous improvement.
Operational Performance
Actively managing daily operational performance to consistently achieve performance metric targets
Delivering on client and internal requirements.
Internal stakeholder communication management, ensure agreed to meetings, conference calls and forums are planned and conducted internally as agreed to by all stakeholders, this is an ongoing requirement.
Customer dissatisfaction process, analyze failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions.

QUALIFICATIONS

Completed Matric / Grade 12
B.Comm or equivalent diploma or post graduate diploma Logistics

COMPUTER SKILLS

Advanced Excel skills
WMS and Tracking Systems

EDUCATION AND/OR EXPERIENCE

Financial, Sales, Operational, HR and IR skills are essential
5 years experience in the Logistics and Road Transport environment in an operational management position
Excellent admin skills required
Strong interpersonal skills with the ability to motivate and lead staff
Ability to do MS Excel Spreadsheets with Pivot Tables, charts and formulas
Experience in managing own P&L
Comprehensive knowledge of the LRA and BCEA and hands on experience in IR
Ability to work in cross-functional teams
Must have own reliable transport
Be able to work overtime / shifts should it be needed
Flexible to travel

CA Trainee Accountant Program (SAICA)

Location: Kempton Park
Job Posting Title: Trainee, Accountant
Time Type: Full Time (Training program)

Minimum Requirements

Grade 12

Accounting Degree or Similar Essential

Intermediate Computer Literacy level in MS Word, Excel, PowerPoint and Outlook.

Job Related Requirements

In the process of studying for the qualification of a Chartered Accountant

Main purpose of the role

To follow the SAICA program in order to qualify

Duties and Responsibilities

The position entails a 3-year training programme as part of the SAICA TOPP Programme where the aim will be to finally qualify as a CA(SA)

The position will involve 3 rotations per year, where 4 months will be spent in a department at a time.

Trainees will also be eligible for sufficient study leave when writing their APC exam.

Trainees will have access to mentors who will support and encourage them during their exams and studies.

DSV will pay for the trainees’ preparation courses and exams for both ITC and APC

Growth under a finance team with wealth of experience and a passion to develop the profession

Click here to apply

We wish you all the best with your applications

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