Mr Price – IT Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

Service Desk Technician Mr Price Group

Job Description

Are you an excellent communicator with great telephone and email etiquette? Do you have an affinity for troubleshooting computer and peripheral device problems? Do you have basic networking skills? 

Then our position within our Service desk is a great first step into the IT field for you. 

Responsibilities

• Providing telephonic and email 1st line support and troubleshooting to all computer users at all Stores, within the Mr Price Group 
• Liaise with external service providers to escalate problems where required 
• Support our suppliers who use our software. 
• You will be required to work a maximum of 40 hours, over a maximum of 5 days per week including Saturdays and Sundays. 
• You would be required to work an 8-hour shift in line with the Service Desk operating hours. 
• Your own reliable transport is preferred. 

Qualifications

• Grade 12 
• IT diploma/ Certificate 
• At least 1 year in an IT or Helpdesk environment 
• The technical skills required are just a good general knowledge of computer hardware and software. Knowledge of our POS system would be a major advantage 
• Strong verbal and written communication skills 
• Excellent interpersonal and customer-facing skills Strong administration skills 
• Strong ability to work accurately with attention to detail 
• Familiarity with MS Office products 
• A high level of confidentiality 

IT Project Coordinator Mr Price Group

Job Description

We’re on the search for a dynamic, multitasking IT focussed Project Administrator to join our lively PMO team.

You will be exposed to working in the areas of providing support and guidance on project management processes, procedures, tools and techniques to Project Managers and their teams. 

Responsibilities

• Create reference documentation used to manage the project and support preparation of project documentation (including business cases and procurement documentation)
• Coordinate meetings and venues for approved and prioritised projects in accordance with the Mr Price’s project management methodologies and procedures
• Keep projects up to date on the Project Management tool
• Organise and minute meetings, organise travel arrangements and place purchase orders for project related activities
• To develop and maintain the governance calendar that informs project activities
• Act on occasion as an Assistant Project Manager on projects, taking responsibility for predefined tasks
• Communications and stakeholders
• Maintain a communications plan, and take responsibility for communication initiatives, assessing the impact and value to ensure continuous improvement
• To build and maintain strong relationships with stakeholders and arrange stakeholder/user engagement events
• Act as a central point of contact on projects and ensure smooth running of the projects under the PMO
• To maintain and update programme, project and resource plans
• Assist the Project Manager with updates to the Project schedules
• Maintain an accessible central repository for risk logs, change control and lessons learnt
• Working with the team to report on project health by monitoring financial information, comparing actual progress against baseline forecasts
• Ensure compliance of the project with business compliance issues 
• Support will include: the use of project management software, the development, production and maintenance of plans (including time, resource, cost and exception plans), the tracking and reporting of progress and performance of projects, and the maintenance of project information.
• Administration of invoicing
• Assist with Project Management Office meetings and reporting.

Qualifications

• Min Matric, working towards an IT or Project Management certification preferred
• 2+ years of IT project administration or related experience
• Experience in the project development life-cycle and typical problems associated with the implementation of technology projects
• Knowledge of project management methodologies, tools and techniques
• Knowledge of project management applications and associated reporting systems
• Strong verbal, written, presentation and customer service skills required
• Excellent interpersonal skills, for the purpose of dealing with users and vendors
• Basic understanding of Invoice and billing processes
• Ability to work under pressure
• Basic understanding of working with 3^rd party vendors

POS Engineer Mr Price Group

Job Description

Our POS Engineer will assist in researching and designing Point of Sale and other in-store associate and Customer-facing technologies. Ensure successful testing and rollout of technologies. Provide post-project issue resolution and support and input into the product documentation and support requirements for Omni Channel solutions.

Responsibilities

• In Store Product research, design and deployment- Assist in design and setup of solutions in development as required by internal and external solution providers.  Assists with the installation of in- development solutions, escalates to and resolves issues where required with internal teams and external suppliers.       
• Product Technical Documentation- Creates & distributes accurate technical documentation for Omni Channel solutions to stakeholders.     
• POC / POV Trial Site Support – Facilitates and performs installation of POS (Proof of Concept) POV (Proof Of Value) solutions, work with developers and system providers to ensure POC /POV can be implemented efficiently to enable the measurement and feedback required. 
• Post Project Escalation Support – Provides advanced technical support and guidance to stakeholders on solutions in use, facilitates efficient developer engagement to resolve complex / unknown solution issues arising from production              
• “Product Functionality – Provides input into product functionality based on feedback obtained through stakeholder engagement and experience of IT solution requirements in the Omni Channel environment 

Qualifications

• 3 Year IT Diploma/ Degree or CompTIA Certification         
• Diplomas: Minimum 5 Year IT Experience. 
• SQL Server, Database querying, Web Services, Office 365, Delphi Installation and fault finding, Point of Sale hardware PC and Peripherals. Point of Sale software and Integrations.
• Strong Point of Sale knowledge. Knowledge of Work Domain preferably IT solutions in a Omni Channel & In store environment        

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.

Senior Developer Talent Pool

Job Description

Do you want to be part of the team that builds the tools to take our business into the future?

Are you a passionate coder & team collaborator?

We’d love for you to be our next Senior Developer!

Responsibilities

Technical Design:

·        Provide technical knowledge to inform the project manager on expected project outcomes in the design phase, this includes providing timeframes, capabilities to achieve desired outcomes, project/change specifications, application specifications etc.

·        Ability to provide in-depth evaluation and analysis of unique complex technological issues.

·        Keep a breast of the latest changes in IT to provide insights and recommendations to the business in regards to optimisation & improvements to existing systems, and new development tools including changes in coding languages, new software and operating system releases, trends in development etc.

Project Execution & Development

·        Develop, enhance, maintain and deploy technical solutions that conform to specified architectural design to execute the project plan/change specification for the required application or solution ensuring adherence to project timelines and application works in the live environment

·        Design and write test cases for unit testing by the testing team to ensure that technical aspects of the application are fully stress tested and any bugs are fixed accordingly

·        Create documentation and user guides for technical aspects of applications or changes to inform stakeholders (testers, project managers, rollout team, end users etc.) of desired outcomes and use instructions for the application

Workflow Management & Junior Development mentorship

·        Review code from developers and junior developers and provide guidance &mentorship to grow their capability and ensure their coding is in line with coding standards through testing

·        Assign and manage developer workflow to ensure projects are completed on time, team are properly utilised and workflow is assigned evenly

Innovation

·        Research appropriate solutions and provide technical expertise and recommendations.

·        Identify opportunities that can improve efficiency of business processes.

·        Present / host tech sessions to showcase new innovations / tech

Qualifications

·        Diploma (Btech) or University Degree in Computer Science or equivalent

·        7+ years IT Experience:

·        Minimum 5 years relevant experience in coding in the following tech stack:

·        SQL

·        .Net Core or C#

·        Sound understand on Integration

·        Broad experience designing, programming, and implementing large information systems.

·        Experience with all elements of change control.

·        Experience in taking systems specification requirements and developing code with minimal supervision.

Advantageous:

·        Experience in

·        SQL Server Integration Server

·        WSO2 or similar Integration Suite

·        Cloud technologies

·        Project Management experience

IT Security Specialist Talent Pool

Job Description

• Work with architects, system engineers and other IT support teams to define, guide, advise on security standards across the IT landscape, monitoring network activity to identify vulnerable points
• Design and configure security hardware and software
• Use the toolsets available to identify and detect intrusions on corporate network and endpoints; detect any unauthorized attempts to access the systems
• Solutionise by providing options for the IT network for enhancement to the security roadmap
• Train other employees on security best practices, mentoring to junior team members
• Monitor software and hardware for any possible cyber attacks
• Perform security assessments and conduct internal scanning on the network
• Analyze existing systems and make recommendations for changes or improvements
• Prepare reports, action plans and updating of the risk register
• Organize and conduct tests and “ethical hacks” of the existing company IT architecture
• Keep technical knowledge current through continuation of education
• Provide automation solutions as far as possible
• Serve as a security specialist and conduct training when required
• Draft policies, standard operating procedures and guidelines
• Prepare reports, action plans and updating of the risk register
• Be an active change advisory member by reviewing production changes
• Research and Design, benchmark, baseline exercises, trend analysis
• Align with enterprise’s security goals as established by its stated policies, procedures, and guidelines, and to actively work towards upholding those goals.

Responsibilities

·        3 years’ experience in a Security role

·        5+ years in an Infrastructure Back-end support environment and Implementation and deployment of enterprise solutions

·        Solid technical experience in Networking (LAN and WAN management, FW/Routers/Switches/Wifi/DHCP/DNS/DMZ/Edge/Segmentation etc).

·        Essential understanding of the response required in a Security Operations Centre.

·        Strong knowledge of design, test solutions, authentication methods, Windows, Apple & Linux operating systems, protocols, Data leakage, Mobile device management, endpoint, application, cloud solutions, identity and access management, penetration testing, web security, strong networking or Microsoft back-end experience.

·        Scripting and knowledge of the NIST and SANS framework would be advantageous.

·        Experience in Governance (POPI/Data Protection/PCI/Policy and Procedure) is required. Knowledge of current security risks and protocols, creation of policy, procedure and standards documentation.

·        Management of a Security information and event management environment

·        Design, test, implementation and support of vulnerability management solutions, authentication methods, email and collaboration tools

·        Windows, Apple & Linux operating systems, protocols, Mobile device management, Intrusion Detection and Prevention software, network, perimeter, endpoint, application, cloud solutions, identity and access management, penetration testing

·        Scripting and knowledge of the NIST and SANS framework would be a great advantage

·        Knowledge of current security risks and protocols, creation of policy, procedure and standards documentation.

·        Cloud security and controls

·        Soft Skills

·        An analytical mind with excellent problem-solving ability·        Strong communication and organization skills·        Strong Decision-making skills·        High performance individual·        Ability to work under pressure·        Team Player with a great attitude

Qualifications

Relevant IT degree and certifications in 1 or more of the following:

·        CompTIA Security+ CISSP

·        GIAC

·        Microsoft Certified Systems Engineer

·        Microsoft Certified Azure Administrator

·        AWS Engineer

·        GSuite Engineer

·        Associate of ISC

·        Certified Cisco or Meraki Engineer

Click here to apply

We wish you all the best with your applications