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Manager: ICT Business Applications
Closing Date
2025/04/29
Reference Number
SAB250411-1
Job Title Manager: ICT Business Applications
Job Type Permanent
Branch Corporate Services
Division ICT and Knowledge Management
Department ICT Business Applications
Job Grade D4
Number of Positions 1
Location – Town / City Pretoria
Location – Province Gauteng
Location – Country South Africa
Minimum Education Level Bachelors Degree | Advanced Diploma
Job Category IT
Job Advert Summary
About SABS
Working for the South African Bureau of Standards (SABS) opens the mind to the world around you. The South African Bureau of Standards offers diverse career paths in a dynamic environment that nurtures and recognises potential. Become part of our vision of being a trusted standardisation and business assurance solution provider of choice and join a team that fosters accountability, excellence and innovation in an inclusive workplace.
Purpose Statement
To plan, implement, maintain and manage all ICT Business Applications development, testing and support activities, reporting and strategies on behalf of the SABS to support strategic objectives and business operations.
Minimum Requirements
Work Experience
10 years relevant work experience in ICT business applications
Work exposure in specific SANS Automotive is essential.
Proven track record in managing an ICT business application and testing environment
Qualifications
Diploma + Advanced Diploma / B-Degree in IT, Computer Science or related field (NQF Level 7).
Information Technology Infrastructure Library (ITIL) Foundation Certification is essential.
DevOps Certification is an added advantage
ISTQB Certification is an added advantage
Duties and Responsibilities
Operational Management
Contribute towards the development of an operational strategy for the Division and ensure alignment of this strategy with the plan for the ICT Business Applications business unit overall.
Ensure productivity and efficiency is measured effectively against set objectives and implement improvements where required.
Manage and ensure the drive of continuous improvement activities.
Manage the business unit and ensure that it contributes to the achievement of business objectives
Manage operations effectively to deliver services within timelines and prescribed quality through effective resource management
Manage the provision of ICT Business Applications services to support the delivery of SABS Strategic objectives
Use insights gained through business information to compile reports, and metrics to measure success and inform the business decisions within area of responsibility
Manage the business application vendor contracts to ensure that robust business applications are performing optimally.
Manage the standards, policies and procedures for the development of business applications.
Lead the development of software standards for the SABS.
Functional Management
Manage the business application vendor contracts to ensure that robust business applications are performing optimally.
Manage the standards, policies and procedures for the development of business applications.
Lead the development of software standards for the SABS.
Manage the delivery of ICT business application activities and business information within agreed and SLA’s.
Review and monitor plans for all projects in consultation with stakeholders and ensure that projects are delivered within the agreed parameters and time frames.
Identify and consider alternative sources, and review technological and economic feasibility of business applications.
Manage the identification, prioritization, and specification of business applications and agree on the business functional and technical requirements covering the full scope of all initiatives required to achieve the expected outcomes of the ICT environment.
Manage and maintain the standardization of SABS applications.
Act as a subject matter expert within the organisation on all spheres related to ICT business application and the management thereof.
Conduct regular research on new ICT developments for the purposes of maintaining the business applications.
Ensure the SABS web applications / sites are continuously improved and maintained using optimisation tactics / best practice
Ensure the availability of a secure and integrated software application system.
Drive software development in line with business requirements and standards through the engagement and management of third-party solutions developers.
Ensure the effective provision of solution delivery, operations, enhancement and maintenance of systems.
Oversee the management of the ICT business application disaster recovery (DR) plan including data security and integrity procedures to reduce risk and ensure business continuity.
Manage and resolve all ICT business application audit queries.
Drive compliance of corporate governance related to the ICT portfolio within scope of control.
Implement the ICT test strategy and the overall approach to organising testing and allocating testing resources
Drive the adoption of a test policy for the testing of new or changed services
Manage all test events (i.e. incidents, problems and retest new or changed services) and test environment requirements including communication to stakeholders
Establish testing processes, standards, procedures and guidelines in accordance with the application management lifecycle and industry standards and best practice test management tools
Create appropriate testing approaches to ensure a new or changed service is tested with operability in mind
Manage the preparation and maintenance of test tools, test scripts and testing issue logs
Define and implement testing control disciplines including risk mitigation processes
Risk and Compliance Management
Ensure the mitigation of the business unit’s risk profile through the identification and application of fraud controls and risk prevention principles and implementing of sound governance and compliance processes and tools to identify and manage risks.
Responsible for the coordination and maintenance of quality risk management in line with relevant standards, Accreditation and regulatory requirements.
Monitor changes in the legislative and regulatory environment and ensure that appropriate operational controls are implemented to address new requirements.
Drive the implementation of compliance with policies aimed at strengthening the SABS brand and stakeholder interface.
Support and provide evidence to all internal and external audit, Accreditation and regulatory requirements.
Oversee the maintenance and effective implementation of Service Level Agreements / contracts to minimise business risk and ensure business continuity.
Implement ICT governance, risk and compliance framework to protect the organisation’s information assets
Ensure adherence in the team to all relevant laws, policies and Standard Operating Procedures.
Proactively evaluate related risks against changing trends and market/economic conditions.
Financial Management
Provide input in the planning and compilation of the annual budget aligned to the tactical delivery plans to support the implementation of set objectives.
Ensure the effective implementation, management, monitoring of the budget, and mitigate and report on any variances.
Ensure the deployment of proper financial controls to manage the budget.
Technical Lead: Mechanical Testing
Closing Date
2025/04/29
Reference Number
SAB250410-1
Job Title Technical Lead: Mechanical Testing
Job Type Permanent
Branch Operations
Division Laboratory Services
Department Auto Civil and Mechanical
Job Grade C5
Number of Positions 1
Location – Town / City Pretoria
Location – Province Gauteng
Location – Country South Africa
Minimum Education Level Diploma | Advanced Certificate
Job Category Other
Job Advert Summary
Purpose Statement
To provide supervision and ensure that the overall operational plans and processes for the Laboratory within the SABS is implemented for both in-house and outsourced work and priorities
About SABS
The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS), promote quality in connection with commodities, products and services, and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the world around you. We offer diverse career paths in dynamic environment that nurtures and recognises talent and potential. Become part of our vision of being a trusted standardisation and business assurance solution provider and join a team that fosters accountability, excellence and innovation in an inclusive workplace.
SABS is an equal opportunities employer, and our recruitment will be done in line with the Employment Equity Act 55 of 1998 and our EE Policy.
Please note that application received after the closing date will not be considered.
Minimum Requirements
National Diploma / Diploma in Mechanical Engineering (NQF Level 6)
5 years relevant work experience in a relevant scientific field
2 years supervisory experience
Duties and Responsibilities
Functional Management
Implement the laboratory-specific operational plan within the Laboratory Services division.
Monitor and continuously evaluate progress of the laboratory’s achievements against the operational objectives.
Ensure the implementation and utilisation of all laboratory information management systems.
Supervise operations effectively to deliver services within timelines and prescribed quality through effective resource management (human and infrastructure).
Implement laboratory processes and schedules to deliver quality services efficiently.
Drive an operational plan for the laboratory in line with the overall divisional operational strategy.
Ensure the drive of continuous improvement of testing activities.
Use insights gained through business information to compile reports, and metrics to measure success and inform the business decisions within area of responsibility.
Provide timely operational information that will guide management to drive operational efficiency.
Oversee and supervise the Laboratory within the cluster.
Implement operational plans, workflows, agreements, policies and processes within the laboratory.
Ensure proper laboratory records management.
Participate in new Laboratory technology trends within South African organisations involved in innovation, research and development and commercialization, through attendance of conferences, seminars and training.
Risk and Compliance Management
Ensure the mitigation of the laboratory’s risks through the application of fraud controls and risk prevention principles and implementing of sound governance and compliance processes and tools to identify and manage risks.
Responsible for the coordination and maintenance of quality risk management in line with the requirements from ISO and SANAS.
Monitor changes in the regulatory environment and ensure that appropriate operational controls are implemented to address new requirements.
Support and provide evidence to all internal and external audit requirements.
Oversee the maintenance and enforcement of related Service Level Agreements, policies and ISO standards to minimise business risk and ensure business continuity.
Ensure adherence in the team to all relevant laws, policies and Standard Operating Procedures.
Financial Management
Provide OPEX input in the planning and compilation of the annual budget aligned to the tactical delivery plans to support the implementation of set objectives.
Ensure the effective implementation, monitoring of the Laboratory’s OPEX budget, and mitigate and report on any variances.
Ensure the deployment of proper OPEX financial controls to manage the Laboratory budget.
People Management
Proactively supervise all direct reports in order to ensure that the strategic objectives for the division is met.
Maintain excellent human capital performance through employee empowerment, skills development and retention and succession planning within the team.
Maintain an environment where employees respect and adhere to company standards of integrity and ethics by integrating these values into all processes, procedures and practices.
Supervise and lead the laboratory by providing clarity of vision; prioritising resources; facilitating alignment of the team; setting high expectations; inspiring commitment; encouraging mutual support; and enabling development opportunities.
Contribute to diversity management initiatives.
Implement a learning culture within scope of control.
Stakeholder Management
Identify and mitigate internal systems and procedural barriers to enhance excellent customer service.
Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation.
Represent and participate in the organisation’s committees and tasks teams when required.
Attend meetings and present performance and business related information to relevant stakeholders when required.
Actively liaise and build relationships with SABS clients and service providers so as to ensure that the service standards are met appropriately.
Effectively supervise customer complaints through timeous resolution and/or escalation as required.
Align stakeholder activities within the laboratory to ensure engagements are well coordinated.
Analyze queries and develop mechanisms to proactively resolve common issues and share lessons learned across the division.
Ensure the documentation of all stakeholder engagements to ensure continuity for future engagements.
Take ownership of technical queries (internal/external) for the laboratory and ensure effective resolution before deadlines.
Officer: Key Accounts – Food and Health
Closing Date
2025/04/23
Reference Number
SAB250417-1
Job Title Officer: Key Accounts – Food and Health (re-advert)
Job Type Permanent
Branch Operations
Division Operations Management
Department Operations Management Office
Job Grade D2
Number of Positions 1
Location – Town / City Pretoria
Location – Province Gauteng
Location – Country South Africa
Minimum Education Level Diploma | Advanced Certificate
Job Category Other
Job Advert Summary
About SABS
Working for the South African Bureau of Standards (SABS) opens the mind to the world around you. The South African Bureau of Standards offers diverse career paths in a dynamic environment that nurtures and recognises potential. Become part of our vision of being a trusted standardisation and business assurance solution provider of choice and join a team that fosters accountability, excellence and innovation in an inclusive workplace.
Purpose Statement
To contribute to the development and nurturing of key account relationships in order to maintain and maximise a medium and long-term value proposition to increase business scope.
Minimum Requirements
National Diploma / Diploma in Marketing, Sales, Business Administration or a related field (NQF Level 6)
3 years relevant work experience within a relevant Key Account – Food & Health sector environment
Conformity assessment experience is advantageous
Duties and Responsibilities
Functional Management
Contribute to the development of and implement a sector-specific client engagement and retention plan in collaboration with the Lead: Sales and Business Development, Customer Services team and Operations Division.
Establish and maintain sound relationships among key account customers through continuous and effective engagement.
Ensure that all required documentation to initiate key account contracts are in place as per approved protocols.
Facilitate successful key account relationships through on-site key account visitations in conjunction with Lead: Sales and Business Development and Manager: Sales and Business Development.
Resolve all in scope client complaints that emanate from key accounts and refer out of scope complaints to the relevant function internally.
Act as the main point of contact for all in scope and out of scope complaints, queries and requests for key accounts.
Monitor and report on projected key account cost-to-benefit analysis, profitability analysis and cost-to-serve analysis in collaboration with the Lead: Sales and Business Development and Finance to ensure that actual spend remains within agreed limits.
Proactively raise any early warning signs of challenges that could potentially threaten initiative / project execution or the key account relationship.
Effectively expedite key account requests with the relevant department (for example Operations) to ensure prompt commencement of services.
Communicate and collaborate with internal stakeholders to ensure that key accounts’ needs are met.
Assist in the preparation of monthly reports that relate to key account progress, goals, and forecasts for account teams and stakeholders.
Analyse key account trends and make recommendations for enhancing systems and procedures continuously.
Develop a thorough understanding of key accounts’ needs and requirements and assist in preparing customized solutions in collaboration with Specialist: Upsell, Cross sell and On selling as well as the Specialist: Product, Solution, Client & Market Innovations.
Maintain administration and accurate and updated records of all files and relevant key account documentation within scope of control.
Plan, organise and coordinate relevant work duties as they relate to the functional unit.
Risk and Compliance Management
Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
Support and provide evidence to all internal and external audit, Accreditation and regulatory requirements.
Maintain compliance to customer satisfaction requirements in line with ISO, Accreditation and regulatory requirements.
Adhere to all relevant laws, policies and Standard Operating Procedures (e.g., Code of Ethics, PFMA & National Credit Act, etc.) throughout the organisation.
Stakeholder Management
Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation.
Represent and participate in the organisation’s committees and task teams when required.
Convene and attend meetings and present relevant information to stakeholders when required.
Ensure the provision of excellent customer service as per service level agreements.
Resolve queries and problems within span of control and within agreed time frames.
Follow up on unresolved queries and complaints where required
Liaise with relevant stakeholders regarding follow-up of information, as required for tender requests.
We wish you all the best with your applications
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