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Shift Floor Manager
Closing Date
2025/06/04
Reference Number
BOX250521-1
Job Title Shift Floor Manager
Job Type Permanent
Division Supply Chain
Department Distribution Centre
Number of Positions 1
Location – Town / City Tongaat
Location – Province KwaZulu-Natal
Location – Country South Africa
Minimum Education Level Bachelors Degree | Advanced Diploma
Job Category Retail
Job Advert Summary
VACANCY: SHIFT MANAGER – TONGAAT DISTRIBUTION CENTRE
Location: Tongaat, KwaZulu-Natal
Department: Distribution Centre Operations
Reporting to: Warehouse Manager
Are you ready to take ownership of DC shift operations and lead your team to deliver results? Our new Boxer Distribution Centre in Tongaat is looking for a Shift Manager to oversee all picking operations, staff coordination, and shift performance. This is a great opportunity to join a growing, high-performance logistics team and help deliver the Boxer difference – one store at a time.
Purpose of the Role:
To lead and manage shift operations effectively, ensuring optimal productivity, adherence to standards, and smooth handovers between shifts. The Shift Manager will be accountable for shift attendance, material handling readiness, and ensuring all picking and administrative activities are completed accurately and on time.
Minimum Requirements
Minimum Requirements:
Relevant Diploma/Degree in Logistics, Supply Chain, or similar.
1–3 years’ experience in a warehousing/distribution environment as a shift supervisor
Strong leadership and staff management abilities.
Computer literacy – Microsoft Office (Advanced Excel), WMS, BOMM, HighJump systems.
FMCG/DC operational understanding.
Ability to work independently, under pressure, and across day/night shifts.
Duties and Responsibilities
Key Responsibilities:
Ensure adequate staffing levels per shift to meet picking and dispatch targets.
Allocate material handling equipment (MHE) and confirm equipment availability.
Monitor shift KPI performance and ensure tasks are completed on time.
Compile shift performance and attendance reports.
Take full operational responsibility during night shift rotations.
Maintain discipline, ensure compliance with safety standards, and uphold Boxer values.
Facilitate shift handovers with clear communication and task continuity.
Customer Service Manager
Closing Date
2025/05/31
Reference Number
BOX250506-2
Job Title Customer Service Manager
Job Type Permanent
Division Supply Chain
Department Distribution Centre
Number of Positions 1
Location – Town / City Tongaat
Location – Province KwaZulu-Natal
Location – Country South Africa
Minimum Education Level Bachelors Degree | Advanced Diploma
Job Category Retail
Job Advert Summary
Customer Service Manager – Tongaat Distribution Centre (KZN)
Location: Tongaat, KwaZulu-Natal
Start Date: Mid-Year 2025
Join Boxer Superstores at our brand-new Distribution Centre in Tongaat!
We are on the hunt for an experienced and solutions-driven Customer Service Manager to lead store service operations at our new facility. If you’re passionate about operational excellence, thrive in a high-volume environment, and want to be part of a proudly South African retail champion – this role is for you.
About the Role:
As the Customer Service Manager, you will be responsible for ensuring accurate, timely communication and execution of store orders, ETA updates, delivery issue resolutions, and end-to-end customer service support across all delivery-related matters. You will serve as the critical link between the DC and stores.
Minimum Requirements
Minimum Requirements:
Grade 12 / Matric
3–5 years’ experience in a customer service or operations role within a warehouse or retail environment
Prior management/supervisory experience
Proficient in Microsoft Excel
Strong communication and coordination skills
Duties and Responsibilities
Duties and Responsibilities
Store Orders Including Jabs
Monitor and combine electronic store orders with Jabs, ensuring alignment to the transport plan.
Email tonnage, transactions, and strike rate reports to relevant departments.
Daily Communication to Store Managers and Regionals
Engage stores daily for delivery feedback and resolve queries promptly.
Share promotion updates, manage overstocks between stores, and analyse store service trends.
Approving Transport Plan
Align the pick plan with the transport plan through coordination with Transport and Floor teams.
Ensure routing is cost-effective and orders are adjusted to suit delivery logistics.
Third-Party Logistics (3PLs)
Activate 3PLs when fleet capacity is exceeded, considering cost-effectiveness.
Communicate 3PL usage with Transport Planning and Outbound departments.
Managing Help Desk Queries
Resolve queries within SLA and provide weekly updates on outstanding issues.
Document queries for analysis and identify service trends.
Processing Transporter Invoices
Verify monthly invoices against store orders and highlight any discrepancies.
Sign off and submit invoices to DC Finance.
Arranging Night Deliveries
Coordinate with stores, transport, and security to execute night deliveries with 24-hour notice.
Adjust pick and transport plans to support night dispatches.
Staff Management
Oversee attendance, training, discipline, and ensure staff meet KPIs.
Conduct store visits to build awareness and assess team effectiveness.
Pallet Control
Reconcile pallets weekly and manage returns from stores and to suppliers.
Report non-compliance and communicate reconciliation in KPI meetings.
Finance Controller – Tongaat DC
Closing Date
2025/05/31
Reference Number
BOX250502-1
Job Title Finance Controller – Tongaat DC
Job Type Permanent
Division Supply Chain
Department Distribution Centre
Number of Positions 1
Location – Town / City Tongaat
Location – Province KwaZulu-Natal
Location – Country South Africa
Minimum Education Level Bachelors Degree | Advanced Diploma
Job Category Finance
Job Advert Summary
Boxer Superstores is seeking an experienced Finance Controller to join our new team based at Tongaat Distribution Center which will be opening mid-year. As a Finance Controller, you’ll be instrumental in managing financial risk and upholding the integrity of our financial policies and procedures. You’ll lead the compilation and analysis of reports, present weekly profit and loss statements against budget targets, collaborate closely with our head office finance teams, oversee general ledger postings, forecast against budget targets, and spearhead staff management and consumable expense management initiatives. If you’re ready to take on this pivotal role, apply now and become an integral part of our dynamic finance team at Boxer Superstores!
Minimum Requirements
Education and Experience:
Bachelor’s degree in Finance or Accounting, CPA or CMA preferred.
Minimum of 5 years of experience in a finance controller or similar role.
Proficiency in SAP Finance.
Strong understanding and management of financial risk and compliance.
Advanced Excel skills, including pivot tables, VLOOKUPs, and macros.
Demonstrated financial analysis problem-solving skills.
Excellent communication skills, with the ability to convey complex financial information.
Strong mathematical and accounting skills, with attention to detail.
Duties and Responsibilities
Key Responsibilities:
Compile reports from internal staff on a weekly basis, ensuring accuracy and completeness.
Analyse and report on financial data, providing insights and recommendations to senior management.
Ensure the accuracy of financial reports, implementing rigorous checks and balances.
Present weekly profit and loss statements against budget targets, highlighting key variances and trends.
Liaise with head office finance teams to ensure the accuracy of monthly profit and loss statements.
Manage general ledger postings to ensure completeness and accuracy, maintaining compliance with accounting standards.
Forecast against budget targets on a weekly basis, incorporating various factors and adjusting strategies as needed.
Lead staff management initiatives, providing guidance and support to the finance team.
Manage consumable expenses, optimizing costs while maintaining quality and efficiency.
Senior Customer Service Officer – Cape Town
Closing Date
2025/06/02
Reference Number
BOX250407-1
Job Title Senior Customer Service Officer – Cape Town
Job Type Permanent
Division Supply Chain
Department Distribution Centre
Number of Positions 1
Location – Town / City Airport Industrial, Cape Town
Location – Province Western Cape
Location – Country South Africa
Minimum Education Level Grade 12 | National Certificate
Job Category Logistics
Job Advert Summary
WE’RE HIRING: Senior Customer Service Officer – Boxer Distribution Centre (Cape Town)
Based at Airport Industrial, Cape Town
Help Us Deliver the Difference – One Store at a Time
Are you passionate about customer service and logistics? Boxer Superstores, one of South Africa’s fastest-growing and most trusted retailers, is looking for a Senior Customer Service Officer to join our Cape Town Distribution Centre team. This is your opportunity to play a vital role in ensuring smooth stock deliveries to our Boxer stores, by coordinating outbound and planning functions with excellence.
Key Purpose:
To coordinate and support the outbound and delivery planning functions of the DC to ensure timely, efficient, and well-communicated deliveries to Boxer stores.
Ready to drive excellence in outbound logistics?
Apply today and help keep our stores well-stocked and our communities served.
Minimum Requirements
Minimum Requirements:
Grade 12 (Matric) essential
2-year Diploma or Degree in Logistics/Supply Chain/Retail Management – advantageous
Minimum 3 years’ experience in a similar customer service/logistics environment
Strong working knowledge of Microsoft Excel and Word
Familiarity with WMS (Warehouse Management Systems)
Understanding of the supply chain and FMCG retail operations
Warehouse and logistics planning experience
Strong numerical and analytical skills
Duties and Responsibilities
Key Responsibilities:
Delivery Schedule Coordination
Receive and verify transporter schedules from the transport management system
Cross-check accuracy and communicate delivery ETAs to store managers
Enable stores to plan staff around incoming deliveries
Pallet Estimation & Planning
Retrieve store orders via the BOMM system
Estimate pallet volumes per order
Compile and share pallet spreadsheets (store name, code, order number, pallets) with transporters
Advise on correct truck size for delivery based on pallet data
Complete and send relevant collection documents for outsourced transport
Communication & Coordination
Serve as the liaison between stores, regional managers, and DC operations
Update stakeholders on order status, special delivery requests, and any issues
Resolve delivery-related queries
Transporter Liaison
Communicate directly with transport companies regarding orders and delivery times
Confirm logistics details and follow up on outstanding or delayed deliveries
Order Monitoring & Reporting
Monitor daily order cut-off times
Highlight and report late orders to regional and DC managers
Begin planning immediately for stores that meet submission deadlines
JABS Allocation Support
Generate and merge store orders via BOMM system
Print and submit orders for picking
Why Join Boxer?
Be part of a proudly South African company making a real impact
Join a dynamic and supportive team
Competitive salary with company benefits
Opportunity to grow within one of the country’s top retailers
General Workers – Gauteng DC (Benoni)
Closing Date
2025/07/31
Reference Number
BOX250310-3
Job Title General Workers – Gauteng DC (Benoni)
Job Type Permanent
Division Supply Chain
Department Distribution Centre
Number of Positions 20
Location – Town / City Benoni
Location – Province Gauteng
Location – Country South Africa
Minimum Education Level Grade 12 | National Certificate
Job Category Retail
Job Advert Summary
At Boxer Superstores, we are always on the lookout for exceptional talent to join our dynamic team at our Benoni Distribution Centre. We offer various roles, including Receiving, Picking, Loading, Cycle Counting, Forklift Operator, Reach Truck Operator, Auditors, and Combiners, with opportunities available throughout the year. Whether you’re seeking a new opportunity or looking to grow your career, we provide a supportive environment where you can thrive.
Minimum Requirements
Education and Experience:
Grade 12
0-2 years of warehouse experience (your role will be determined by your experience).
Forklift or Reach Truck license (required for Forklift or Reach Truck Driver roles).
Proficiency in Excel.
Be available to work day shifts, night shifts, weekends (including Sunday’s) and public holidays.
Skills Required:
Attention to detail
Good communication skills
Ability to work under pressure
Teamwork
Deadline-driven
Basic mathematical skills
Duties and Responsibilities
Available Roles and Responsibilities:
General Worker: Ensure all overstocked, damaged, and short-dated stock is returned to the DC timeously.
Picker: Accurately pick stock for stores according to picking slips.
Cycle Counter: Track stock quantities in the warehouse.
Forklift Driver: Load and offload trucks, and move and stack pallets.
Reach Truck Driver: Operate a reach truck and pack pallets on racks.
Auditor: Count stock, check for damages, and ensure expiry dates are accurate before dispatching to stores.
Combiner: Combine stock on pallets and shrink-wrap them before delivery to stores.
Join Boxer Superstores and be part of a dynamic team dedicated to delivering excellence. Apply now and take the first step towards a rewarding career!
General Workers – Gauteng DC (Muldersdrift)
Closing Date
2025/07/31
Reference Number
BOX250310-2
Job Title General Workers – Gauteng DC (Muldersdrift)
Job Type Permanent
Division Supply Chain
Department Distribution Centre
Number of Positions 20
Location – Town / City Muldersdrift
Location – Province Gauteng
Location – Country South Africa
Minimum Education Level Grade 12 | National Certificate
Job Category Retail
Job Advert Summary
At Boxer Superstores, we are always on the lookout for exceptional talent to join our dynamic team at our Gauteng Distribution Centre based in Muldersdrift. We offer various roles, including Receiving, Picking, Loading, Cycle Counting, Forklift Operator, Reach Truck Operator, Auditors, and Combiners, with opportunities available throughout the year. Whether you’re seeking a new opportunity or looking to grow your career, we provide a supportive environment where you can thrive.
Minimum Requirements
Education and Experience:
Grade 12
0-2 years of warehouse experience (your role will be determined by your experience).
Forklift or Reach Truck license (required for Forklift or Reach Truck Driver roles).
Proficiency in Excel.
Be available to work day shifts, night shifts, weekends (including Sunday’s) and public holidays.
Skills Required:
Attention to detail
Good communication skills
Ability to work under pressure
Teamwork
Deadline-driven
Basic mathematical skills
Duties and Responsibilities
Available Roles and Responsibilities:
General Worker: Ensure all overstocked, damaged, and short-dated stock is returned to the DC timeously.
Picker: Accurately pick stock for stores according to picking slips.
Cycle Counter: Track stock quantities in the warehouse.
Forklift Driver: Load and offload trucks, and move and stack pallets.
Reach Truck Driver: Operate a reach truck and pack pallets on racks.
Auditor: Count stock, check for damages, and ensure expiry dates are accurate before dispatching to stores.
Combiner: Combine stock on pallets and shrink-wrap them before delivery to stores.
Join Boxer Superstores and be part of a dynamic team dedicated to delivering excellence. Apply now and take the first step towards a rewarding career!
General Workers – Polokwane DC
Closing Date
2025/07/31
Reference Number
BOX250310-1
Job Title General Workers – Polokwane DC
Job Type Permanent
Division Supply Chain
Department Distribution Centre
Number of Positions 20
Location – Town / City Polokwane
Location – Province Limpopo
Location – Country South Africa
Minimum Education Level Grade 12 | National Certificate
Job Category Retail
Job Advert Summary
At Boxer Superstores, we are always on the lookout for exceptional talent to join our dynamic team at our Polokwane Distribution Centre. We offer various roles, including Receiving, Picking, Loading, Cycle Counting, Forklift Operator, Reach Truck Operator, Auditors, and Combiners, with opportunities available throughout the year. Whether you’re seeking a new opportunity or looking to grow your career, we provide a supportive environment where you can thrive.
Minimum Requirements
Education and Experience:
Grade 12
0-2 years of warehouse experience (your role will be determined by your experience).
Forklift or Reach Truck license (required for Forklift or Reach Truck Driver roles).
Proficiency in Excel.
Be available to work day shifts, night shifts, weekends (including Sunday’s) and public holidays.
Skills Required:
Attention to detail
Good communication skills
Ability to work under pressure
Teamwork
Deadline-driven
Basic mathematical skills
Duties and Responsibilities
Available Roles and Responsibilities:
General Worker: Ensure all overstocked, damaged, and short-dated stock is returned to the DC timeously.
Picker: Accurately pick stock for stores according to picking slips.
Cycle Counter: Track stock quantities in the warehouse.
Forklift Driver: Load and offload trucks, and move and stack pallets.
Reach Truck Driver: Operate a reach truck and pack pallets on racks.
Auditor: Count stock, check for damages, and ensure expiry dates are accurate before dispatching to stores.
Combiner: Combine stock on pallets and shrink-wrap them before delivery to stores.
Join Boxer Superstores and be part of a dynamic team dedicated to delivering excellence. Apply now and take the first step towards a rewarding career!
General Workers – Cape Town DC (Airport Industria)
Closing Date
2025/07/31
Reference Number
BOX241009-1
Job Title General Workers – Cape Town DC (Airport Industria)
Job Type Permanent
Division Supply Chain
Department Distribution Centre
Number of Positions 20
Location – Town / City Airport Industria
Location – Province Western Cape
Location – Country South Africa
Minimum Education Level Grade 12 | National Certificate
Job Category Retail
Job Advert Summary
At Boxer Superstores, we are always on the lookout for exceptional talent to join our dynamic team at our Cape Town Distribution Centre based in Airport Industria. We offer various roles, including Receiving, Picking, Loading, Cycle Counting, Forklift Operator, Reach Truck Operator, Auditors, and Combiners, with opportunities available throughout the year. Whether you’re seeking a new opportunity or looking to grow your career, we provide a supportive environment where you can thrive.
Minimum Requirements
Education and Experience:
Grade 12
0-2 years of warehouse experience (your role will be determined by your experience).
Forklift or Reach Truck license (required for Forklift or Reach Truck Driver roles).
Proficiency in Excel.
Be available to work day shifts, night shifts, weekends (including Sunday’s) and public holidays.
Skills Required:
Attention to detail
Good communication skills
Ability to work under pressure
Teamwork
Deadline-driven
Basic mathematical skills
Duties and Responsibilities
Available Roles and Responsibilities:
General Worker: Ensure all overstocked, damaged, and short-dated stock is returned to the DC timeously.
Picker: Accurately pick stock for stores according to picking slips.
Cycle Counter: Track stock quantities in the warehouse.
Forklift Driver: Load and offload trucks, and move and stack pallets.
Reach Truck Driver: Operate a reach truck and pack pallets on racks.
Auditor: Count stock, check for damages, and ensure expiry dates are accurate before dispatching to stores.
Combiner: Combine stock on pallets and shrink-wrap them before delivery to stores.
Join Boxer Superstores and be part of a dynamic team dedicated to delivering excellence. Apply now and take the first step towards a rewarding career!
General Workers – East London DC (Wilsonia)
Closing Date
2025/07/31
Reference Number
BOX240903-2
Job Title General Workers – East London DC (Wilsonia)
Job Type Permanent
Division Supply Chain
Department Distribution Centre
Number of Positions 20
Location – Town / City Wilsonia
Location – Province Eastern Cape
Location – Country South Africa
Minimum Education Level Grade 12 | National Certificate
Job Category Retail
Job Advert Summary
At Boxer Superstores, we are always on the lookout for exceptional talent to join our dynamic team at our East London Distribution Centre based in Wilsonia. We offer various roles, including Receiving, Picking, Loading, Cycle Counting, Forklift Operator, Reach Truck Operator, Auditors, and Combiners, with opportunities available throughout the year. Whether you’re seeking a new opportunity or looking to grow your career, we provide a supportive environment where you can thrive.
Minimum Requirements
Education and Experience:
Grade 12
0-2 years of warehouse experience (your role will be determined by your experience).
Forklift or Reach Truck license (required for Forklift or Reach Truck Driver roles).
Proficiency in Excel.
Be available to work day shifts, night shifts, weekends (including Sunday’s) and public holidays.
Skills Required:
Attention to detail
Good communication skills
Ability to work under pressure
Teamwork
Deadline-driven
Basic mathematical skills
Duties and Responsibilities
Available Roles and Responsibilities:
General Worker: Ensure all overstocked, damaged, and short-dated stock is returned to the DC timeously.
Picker: Accurately pick stock for stores according to picking slips.
Cycle Counter: Track stock quantities in the warehouse.
Forklift Driver: Load and offload trucks, and move and stack pallets.
Reach Truck Driver: Operate a reach truck and pack pallets on racks.
Auditor: Count stock, check for damages, and ensure expiry dates are accurate before dispatching to stores.
Combiner: Combine stock on pallets and shrink-wrap them before delivery to stores.
Join Boxer Superstores and be part of a dynamic team dedicated to delivering excellence. Apply now and take the first step towards a rewarding career!
General Workers – Lynnfield DC (Pietermaritzburg, KZN)
Closing Date
2025/07/31
Reference Number
BOX240903-1
Job Title General Workers – Lynnfield DC (Pietermaritzburg, KZN)
Job Type Permanent
Division Supply Chain
Department Distribution Centre
Number of Positions 20
Location – Town / City Lynnfield Park, Pietermaritzburg
Location – Province KwaZulu-Natal
Location – Country South Africa
Minimum Education Level Grade 12 | National Certificate
Job Category Retail
Job Advert Summary
At Boxer Superstores, we are always on the lookout for exceptional talent to join our dynamic team at our KZN Distribution Centre based at Lynnfield Park, near Pietermaritzburg. We offer various roles, including Receiving, Picking, Loading, Cycle Counting, Forklift Operator, Reach Truck Operator, Auditors, and Combiners, with opportunities available throughout the year. Whether you’re seeking a new opportunity or looking to grow your career, we provide a supportive environment where you can thrive.
Minimum Requirements
Education and Experience:
Grade 12
0-2 years of warehouse experience (your role will be determined by your experience).
Forklift or Reach Truck license (required for Forklift or Reach Truck Driver roles).
Proficiency in Excel.
Be available to work day shifts, night shifts, weekends (including Sunday’s) and public holidays.
Skills Required:
Attention to detail
Good communication skills
Ability to work under pressure
Teamwork
Deadline-driven
Basic mathematical skills
Duties and Responsibilities
Available Roles and Responsibilities:
General Worker: Ensure all overstocked, damaged, and short-dated stock is returned to the DC timeously.
Picker: Accurately pick stock for stores according to picking slips.
Cycle Counter: Track stock quantities in the warehouse.
Forklift Driver: Load and offload trucks, and move and stack pallets.
Reach Truck Driver: Operate a reach truck and pack pallets on racks.
Auditor: Count stock, check for damages, and ensure expiry dates are accurate before dispatching to stores.
Combiner: Combine stock on pallets and shrink-wrap them before delivery to stores.
Join Boxer Superstores and be part of a dynamic team dedicated to delivering excellence. Apply now and take the first step towards a rewarding career!
We wish you all the best with your applications
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