Avbob Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Branch Administration Clerk: Oudtshoorn

Job Reference Number: AC/OUDT
Department: 705 – BRANCH ADMINISTRATION PERMANENT
Business Unit:
Industry: Insurance
Job Type: Permanent
Positions Available: 1
Salary: Market Related

Vacancy at Oudtshoorn Insurance Office

Job Description

We are searching for an individual with excellent administrative and customer service skills to join our branch administration team at the Oudtshoorn Insurance Office. 

You will be working for a company that is over 100 years old with strong values which are customer centric.  In return for your services, you will be paid a competitive remuneration package.  You will be working for an organization that values employee development and rewards excellent performance.

Your responsibilities will include:

• Reception
• Typing
• Record keeping
• Operating switchboard
• Client services
• Data input and scanning of documents
• General office duties
• Handling petty cash

Job Requirements

• Grade 12
• 2 years relevant office administration experience will be a definite advantage
• Computer skills (Ms Word, Excel)

Senior Clerk: Claims

Job Reference Number: 104TEMP03.
Department: 104 – CLAIMS
Business Unit:
Industry: Insurance
Job Type: Temp
Positions Available: 1
Salary: Market Related

The above mentioned position exists within our Claims Department

Job Description

We are looking for a Senior Clerk to intimate and finalize claims and live our values, while providing excellent customer service to both internal and external clients. 

You will be working for  a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

Key Performance Areas:

Receive claim and prepare documentation

• Receive, investigate and intimate all claims daily, differentiate between new claims and other correspondence
• Determine status of policy and whether the deceased enjoys cover, verify and adjust policy details where necessary
• Investigate premium, policy and claim history
• Open and process claims according to claims procedure, and refer fully completed claims to underwriter
• Request additional information from Branch and Client by way of phoning, sending e-mail or fax or sms or 702 Letter
• Complete all claims within twenty-four hours
• Investigate complaints received and report back to all stakeholders

Receive and complete daily correspondence

• Receive daily loose correspondence, match with file and refer to underwriter
• Receive diary letters daily, match to file and send original to client
• Send all claim related correspondence for scanning

Handle complex enquiries from clients, branches and other departments

• Attend to all written and verbal enquiries from clients, branches and other departments
• Compile claim quotations on the system

Cheque requests

• Compile cheque requisitions and write backs
• Receive cheques from finance department and send out with necessary letters
• Attend to all cheque stop payments or reversals within 3 days of receipt
• Process ex gratia payments on the day of receipt

Compile statistics and perform ad hoc duties

• Compile daily statistics of finalized claims
• Perform ad hoc duties as requested by supervisor / Management

Accident Benefit

• Process accident benefit
• Request for outstanding requirements
• Send to underwriter when documents are received

Job Requirements

• Matric
• 2 – 3 Years’ experience in Life insurance / dealing with death Claims

DISTRICT MANAGER: MDANTSANE

Job Reference Number: DM/MDA
Department: 720 – DISTRICT MANAGERS
Business Unit:
Industry: Insurance
Job Type: Permanent
Positions Available: 1
Salary: Market Related

The above-mentioned position exists within the Tied Agent Distribution Channel based in Mdantsane. The incumbent will be responsible to ensure the effective management of a team of Insurance representatives in order to achieve business objectives.

Job Description

RESPONSIBILITIES  INCLUDE:
• Recruit  up to eight high  quality insurance representatives in line with the business requirements
• Ensure  that  appointed  representatives  are  adequately  trained
• Manage  the eight insurance  representatives  optimally
• Ensure  that  the  set  insurance  sales  targets  are  reached
• Ensure  and  monitor  compliance  with  respect  to  FAIS/FICA/LTIA  and  all  other  relevant  legislation
• Risk  management
• Develop  and  expand  markets

Job Requirements

QUALIFICATIONS  REQUIRED  FOR  THE  POSITION:
 Grade  12
 A  suitable  industry  entry  qualification  within  the  requirements  of  the  Financial  Services  Board
 Comply with FAIS legislation for registration as Fit and Proper individuals

 All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification 
 Clear ITC record
 Clear criminal record
 RE5  certificate
 RE1  will  be  an  advantage
 Valid driver’s  license,  own  reliable  transport  and  cell  phone

EXPERIENCE  REQUIRED  FOR  THE  POSITION:
• Proven  success  in  the  Marketing  of  Life  Assurance  for  at  least  three  years

SKILLS  REQUIRED  FOR  THE  POSITION:
• Administration  skills
• Computer  skills
• Good  interpersonal  skills  and  communication  skills
• Time  management  skills

Financial Associate (Pretoria North)

Job Reference Number: FA/ PTANN
Department: INSM – INSURANCE MARKETING
Business Unit:
Industry: Insurance
Job Type: Permanent
Positions Available: 1
Salary: Market Related

The above-mentioned position exists at the Pretoria North Area and will report to the Branch Managers/ District Managers/ Team Leaders. The incumbent will be responsible to ensure the marketing of Funeral Insurance, Savings Plans and related Avbob products.

Job Description

• Marketing of Funeral Insurance, Savings Plans and related products
• Recruit funerals for the Funeral Division

Job Requirements

• Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
• Comply with FAIS legislation for registration as Fit and Proper individuals:
• Applicants who entered the industry as follows:
• From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
• From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
• All those appointed in the industry from the year 2010 onwards require a full FAIS recognizedqualification
• Clear ITC credit record
• Clear criminal record
• RE 5 will be an advantage
• Marketing experience

Senior Forensic Investigator

Job Reference Number: 331SFI02-
Department: 331 – INTERNAL AUDIT FORENSICS
Business Unit:
Industry: Insurance
Job Type: Permanent
Positions Available: 1
Salary: Market Related

The above mentioned position exists within our forensics department.

Job Description

We are looking for a dedicated Senior Forensic Investigator to join our team and lead efforts in identifying, investigating, and mitigating fraud risks within our organization. If you have a sharp eye for detail, strong analytical skills, and a commitment to upholding integrity, this is the perfect opportunity to advance your career in a challenging and rewarding environment.

You will be working for a company that is over 100 years old with strong values. In return for your services, you will be paid a competitive remuneration package.  You will be working for an organization that values employee development and rewards excellent performance.

RESPONSIBILITIES INCLUDE:

• Identifying control breakdowns and produce high-quality, actionable investigation reports.
• Investigating incidents of fraud, theft, corruption, and money laundering using industry best practices.
• Collaborating closely with business units and management to communicate investigation outcomes and support fraud risk mitigation.
• Leading continuous professional development within the fraud risk management function.
• Managing, mentoring, and training staff to ensure high performance and adherence to standards.
• Planning and implementing comprehensive fraud awareness campaigns across the organization.
• Maintaining and updating the risk register and claims statistics.
• Preparing and submitting detailed monthly reports to Executive Committee (Exco).

• Conducting preliminary fact-finding investigations and verifying facts.
• Identifying the nature of crimes and possible suspects.
• Compiling preliminary reports with recommendations on next steps.
• Executing detailed investigations, collecting evidence, obtaining witness statements, and liaising with law enforcement (SAPS) if necessary.
• Collaborating with relevant departments (Legal, Compliance, Employee Relations) to integrate investigation findings.
• Compiling comprehensive final reports highlighting risks and recommended controls.

Job Requirements

• Degree or diploma in Forensic Investigation, Auditing, Accounting, or related field.
• Certified Fraud Examiner (CFE) or Certified Forensic Practitioner (CFP) qualification is advantageous.
• 3–5 years’ experience in accounting, auditing, criminology, or investigations.
• Deep understanding of the financial services sector and AML principles.
• Strong conflict management and problem-solving skills.
• Excellent verbal, written communication, and interpersonal skills.
• Ability to work independently and collaboratively at all organizational levels.
• Willingness to travel as required.

Click here to apply

We wish you all the best with your applications