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MANAGER – COMPLAINTS AND QUERY RESOLUTIONS ENFORCEMENT DEPARTMENT (Preliminary assessments) (Pretoria)
2026/05/20
Reference Number
FSCA 463
Description
Purpose of the Job:
To provide and manage the activities of Preliminary Assessment team, which include but not limited to the following: handling of complaints relating to alleged contraventions of the Financial Sector Regulations Act and any financial sector law. The person appointed to this position will report to the Departmental head.
Key Performance Areas:
•Supervise and manage a team of investigators to ensure effective management of complaints and queries received by the Preliminary Assessments department from various stakeholders;
•Participate in the development, implementation and maintenance of the appropriate internal policies;
•Effectively engage and collaborate with internal and external stakeholders on issues area of common interests pertaining to complaint and queries received by the FSCA;
•Manage the human resources of the team effectively and efficiently (train, monitor, lead, development and maintenance of performance standards for the team);
•Manage and supervise the process of preliminary investigations and facilitate the handover to the Investigation team;
•Attend to administrative and managerial responsibilities of the department as directed by the Departmental Head;
•Ensure complaints and queries are assessed and outcome of such assessment is communicated with complainants within prescribed service level commitments;
•Manage the processes of referral of matters that do not fall within the scope of the FSCA to external stakeholders;
•Reviewing and quality controlling of memos, reports, media statements, correspondence and decisions with specific reference to correct outcomes;
•Participate in various projects undertaken by the department including the relevant change management initiatives;
•Represent the department in various committees and forums within the FSCA, as directed by the Department Head;
•Provide support to the SAPS and Director of Public Prosecutions regarding investigations and prosecutions of FSR Act and sector law contraventions.
Other Key Competencies:
The candidates must demonstrate the following skills and attributes: A high level of judgement, confidence and decisive approach, effective communication skills, show a high level of judgement, the ability to analyse problem, the ability to gather information; the ability to manage projects; be able to interact effectively with senior staff, industry partners and stakeholders; and organise, lead and motivate a team in order to meet individual and work group goals; ability to work effectively under pressure whilst upholding an emphasis on quality.
FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.
Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.
Requirements
A bachelor’s degree in law or related field, with at least proven relevant and practical experience of at least 5 to 8 years senior level or manager level. The candidate must possess technical knowledge of investigation techniques, rules of evidence and the functioning of the system of financial regulation in South Africa and good understanding of the overall mandate of the FSCA and the various financial sector laws is required.
Closing Date: 28 May 2026.
Click here to apply
Secretary Retirement Fund Frontline Conduct Supervision (Pretoria)
2026/05/19
Reference Number
FSCA: 1210
Description
Purpose of the Job:
To provide professional secretarial and administrative support to the Departmental Head and to ensure that office operations within the Department are efficient and successful. The person appointed to this position will report directly to the Departmental Head: Retirement Funds Frontline Conduct Supervision
Key Performance Areas:
•Provide secretarial support to the Departmental Head;
•Manage and co-ordinate the electronic diary of the Departmental Head and provide a hard copy with all relevant documentation on a weekly basis or when required;
•Arrange local and international travel, accommodation, foreign exchange, subsistence, advances and reconciliation after the travel, for the Departmental Head and Frontline Conduct Supervision staff;
•Maintain an electronic filing system for the Departmental Head’s documents and ensure that documents
relevant to the department are filed in the central filing system;
•Manage all incoming and outgoing correspondence, digital and hard copy, and screen telephone calls;
•Plan and arrange departmental meetings and take minutes of the departmental meetings as well as other meetings as per Departmental Head’s instruction;
•Assist the Departmental Head with management of budget, this will include but is not limited to items such as stationary, telephone, catering and other costs of the department;
•Assist with the drafting and quality assurance of documents and slides for presentations;
•Attend to administrative and client enquiries, as well as general administrative support;
•Keep the departmental shared hard drive updated and relevant to the department’s activities; and
•Raise all cases for procurement in the Frontline Conduct Supervision team and keep an updated electronic record of all the relevant documents up to the purchase order.
•Dealing with stakeholders and other departments within the Division;
•Managing follow-ups with tasks, deadlines and submissions;
•Any other official responsibilities delegated by the Department Head; and
•Plan and arrange departmental events and functions.
Other Key Competencies:
The candidate must demonstrate the following skills and attributes: Good interpersonal skills, office administration and communication (both verbal and written) skills; highly reliable, disciplined and trustworthy; ability to organise and liaise well with people at all levels; be friendly and display professional demeanor, excellent computer skills; competent typing skills; ability to function under pressure and monitor projects as assigned.
FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.
Please note that correspondence and communication will only be conducted with short-listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.
Requirements
A Matric Certificate plus a relevant secretarial qualification with at least 2 to 3 years’ relevant working experience in the financial services sector. The candidate must have advanced MS Office knowledge (Word, Excel, Access, Outlook, Access and PowerPoint). The ability to handle more than one task at a time is essential.
Closing Date: 26 May 2026.
Click here to apply
INVESTIGATOR ENFORCEMENT DEPARTMENT (Preliminary Investigations) (Pretoria)
2026/05/19
Reference Number
FSCA: 1017
Description
Purpose of the Job:
To conduct an assessment and preliminary investigation of complaints relating to issues within the financial services industry (financial markets, insurance, collective investment schemes, hedge funds, pension funds and financial and advisory and intermediary services) and to make recommendations, following an assessment and review of complaints. Provide guidance and mentorship to assistant investigators and forensic analysts. Persons appointed to this position will report to the Senior Manager, Preliminary Assessments.
Key Performance Areas:
•Conducting Preliminary Investigations: analysing and assessing information received with the complaint and gathered in terms of the Financial Sector Regulation Act 9 of 2017 to establish a reasonable suspicion of a financial sector law contravention. It also requires developing investigation plans, conducting detailed and thorough desktop investigations, maintaining professionalism and objectivity, conducting interviews and obtaining affidavits in line with procedures, and ensuring thorough analysis of all information obtained to make clear, fact‑based findings and recommendations.
•Drafting: drafting accurate and detailed memos, letters, affidavits, reports, and submissions, as well as assisting with quality‑controlling documents prepared by the assistant investigators.
•Allocations: preparing and presenting matters to forums or other FSCA decision‑making structures and executing decisions.
•Productivity: ensuring that all preliminary investigations deadlines are met and that work is consistently delivered within the departmental business plan targets and case categorisation timeframes.
•Administration: timely and accurate saving, recording and updating all cases on all electronic databases.
Other Key Competencies:
Candidates must demonstrate the following skills and attributes: proven interviewing skills, a confident and decisive approach particularly in difficult situations, must be a person with a high level of judgement and integrity; and must be able to carry out duties independently, impartially, and objectively; work well under pressure, demonstrate strong analytical and problem-solving skills, produce high-quality written work and reports, and maintain a high level of attention to detail and quality orientation; along with strong interpersonal and emotional intelligence skills, effective written and verbal communication abilities, and the capacity to think strategically and innovatively
FSCA is committed to increasing the representation of marginalised groups in line with its Employment Equity Plan. People with disabilities are encouraged to apply.
Please note that correspondence and communication will only be conducted with shortlisted candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.
Requirements
LLB Degree, BCom Degree, or BA Degree in Forensic Science and Technology. An admitted attorney or advocate (for law incumbents). With at least three to four years’ experience in investigations, litigation, prosecution, evidence gathering, drafting pleadings, and presenting cases.
Closing Date: 26 May 2026.
Click here to apply
SENIOR INVESTIGATOR ENFORCEMENT DEPARTMENT (Pretoria)
2026/05/19
Reference Number
FSCA: 156.
Description
Purpose of the Job:
To conduct forensic regulatory investigations within the financial services industry (financial markets, insurance, collective investment schemes, hedge funds, pension funds and financial and advisory services) and to take responsibility for the regulatory and enforcement action, following from such investigations. Persons appointed to these positions will report to the Senior Manager.
Key Performance Areas:
•Create and execute clear, focused, and efficient investigation plans with reasonable timelines.
•Assess complaints and new cases for further action.
•Conduct quality investigations in terms of the Financial Sector Regulation Act 9 of 2017 (gathering all relevant, admissible evidence and proper analysis of the evidence).
•Take responsibility for the execution of all enforcement actions, including the drafting of all enforcement documentation presentation to enforcement meetings, debarments, withdrawal of licences and administrative penalties.
•Ensure compliance with protocols and procedures, including confidentiality and non-abuse of investigation powers.
•Identify and implement methods to improve efficiency and quality.
Other Key Competencies:
The candidates must demonstrate the following skills and attributes: proven interviewing skills, a confident and decisive approach particularly in difficult situations must be a person with a high level of judgement and integrity; and must be able to carry out duties independently, impartially, and objectively. Candidates must be able to draft investigation reports, with findings properly supported by cross-referenced evidence.
FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.
Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.
Requirements
An LLB, BCom, or B degree in Forensic Science and Technology, with at least 10 years’ experience in litigation, prosecution, forensic investigation, or forensic accounting; an admitted attorney or advocate (for law incumbents). A good knowledge and understanding of the law of evidence (admissibility; documentary and computer-generated evidence) and the financial sector laws.
Closing Date: 26 May 2026.
Click here to apply
SENIOR INVESTIGATOR ENFORCEMENT DEPARTMENT (Pretoria)
2026/05/19
Reference Number
FSCA: 156.
Description
Purpose of the Job:
To conduct forensic regulatory investigations within the financial services industry (financial markets, insurance, collective investment schemes, hedge funds, pension funds and financial and advisory services) and to take responsibility for the regulatory and enforcement action, following from such investigations. Persons appointed to these positions will report to the Senior Manager.
Key Performance Areas:
•Create and execute clear, focused, and efficient investigation plans with reasonable timelines.
•Assess complaints and new cases for further action.
•Conduct quality investigations in terms of the Financial Sector Regulation Act 9 of 2017 (gathering all relevant, admissible evidence and proper analysis of the evidence).
•Take responsibility for the execution of all enforcement actions, including the drafting of all enforcement documentation presentation to enforcement meetings, debarments, withdrawal of licences and administrative penalties.
•Ensure compliance with protocols and procedures, including confidentiality and non-abuse of investigation powers.
•Identify and implement methods to improve efficiency and quality.
Other Key Competencies:
The candidates must demonstrate the following skills and attributes: proven interviewing skills, a confident and decisive approach particularly in difficult situations must be a person with a high level of judgement and integrity; and must be able to carry out duties independently, impartially, and objectively. Candidates must be able to draft investigation reports, with findings properly supported by cross-referenced evidence.
FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.
Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.
Requirements
An LLB, BCom, or B degree in Forensic Science and Technology, with at least 10 years’ experience in litigation, prosecution, forensic investigation, or forensic accounting; an admitted attorney or advocate (for law incumbents). A good knowledge and understanding of the law of evidence (admissibility; documentary and computer-generated evidence) and the financial sector laws.
Closing Date: 26 May 2026.
Click here to apply
SENIOR ANALYST SUPERVISION: INVESTMENT PROVIDERS DEPARTMENT (Pretoria)
2026/05/13
Reference Number
FSCA 146.
Description
Purpose of the Job:
To assist the department in ensuring that the approved authorised Financial Services Providers (FSPs) and their Compliance Officers comply with the Financial Advisory and Intermediary Services (FAIS) legislation and its subordinate legislation. The person appointed to this position will report to the Manager.
Key Performance Areas:
•Monitor compliance with legislation to ensure sound and efficient Financial Services Providers and the protection of consumers;
•Analyse financial statements and other statutory reports of Financial Services Providers;
•Ensure that following a thorough analysis, matters are referred for regulatory actions where applicable;
•Assist Manager with theme work and conduct research in terms of risk base supervision approach;
•Identify and report trends in the financial services sector with possible impact on the FSCA’s regulatory objectives;
•Take part in the implementation of a Conduct Risk Framework as part of supervision and monitoring;
•Perform onsite inspection in terms of risk-based supervision approach;
•Assist junior staff with planning and performance on onsite inspection;
•Liaison with Financial Services Providers; and
•Perform administrative or other activities relating to the regulation framework.
•Identify risks and challenges in the crypto industry.
•Track regulatory developments affecting crypto markets.
•Investigate crypto compliance breaches and report findings with recommendation.
Other Key Competencies:
The candidate must demonstrate the following skills and attributes: A high level of judgement and a confident and decisive approach; problem analysis; information gathering; communication skills; good interpersonal skills and emotional intelligence; customer relations and persuasiveness skills.
FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.
Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.
Requirements
An LLB or B Com or B Tech degree with Accounting as a major with at least 3 years relevant experience of financial services industry or compliance management. The candidate must have a good knowledge and exposure to the financial sector, a good understanding of the FAIS Act of 2002. Good knowledge and/or experience of the FAIS regulatory framework and understanding of the insurance or banking industry is essential. Knowledge and understanding of Crypto Assets Services Providers (CASPs) regulations and risk management is required.
Closing Date: 21 May 2026.
Click here to apply
SPECIALIST ANALYST INVESTMENT PROVIDERS DEPARTMENT (Pretoria)
2026/05/13
Reference Number
FSCA 440.
Description
Purpose of the Job:
To assist the department in ensuring that the approved authorised Financial Services Providers (FSPs) and their Compliance Officers comply with the Financial Advisory and Intermediary Services (FAIS) legislation. The person appointed to these positions will report to the Manager.
Key Performance Areas:
• Analyse annual financial statements and other statutory returns of Financial Services Providers to ensure that proper reporting standards have been followed.
• Liaise with Financial Services Providers on issues of non-compliance identified during analysis of statutory returns;
• Identify and report trends in the financial services sector with possible impact on the FSCA’s regulatory objectives;
• Assess financial statements in line with the business model of Financial Services Providers;
• Identify financial risks based on analysis of financial statements and any other financial information;
• Analyse problems identified by regulated entities or as a result of new innovations and recommend solutions;
• Support team members with analysis of other forms of financial reports;
• Perform onsite inspection in terms of risk-based supervision approach;
• Liaison with various stakeholders; and
• Assist the team with ad-hoc projects.
• Identify risks and challenges in the crypto industry.
• Track regulatory developments affecting crypto markets.
• Investigate crypto compliance breaches and report findings with recommendation.
Other Key Competencies:
The candidate must demonstrate the following skills and attributes: A high level of judgement and a confident and decisive approach; problem analysis; attention to detail; information gathering; communication skills; good interpersonal skills and emotional intelligence; customer relations and persuasiveness skills.
FSCA is committed towards increasing the representation of marginalised groups in line with its Employment Equity Plan. Persons with disabilities are encouraged to apply.
Please note that correspondence and communication will only be conducted with shortlisted candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.
Requirements
A bachelor’s degree in commerce, law or related field with at least 3 to 4 years relevant experience of financial services industry or compliance management. The candidate must have good knowledge of Financial Advisory and Intermediary Act (FAIS Act), the Financial Sector Regulation Act, 9 of 2017 (FSR Act) and other relevant financial sector laws. Knowledge and understanding of Crypto Assets Services Providers (CASPs) regulations and risk management is required.
Closing Date: 21 May 2026.
Click here to apply
We wish you all the best with your applications
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