MANCOSA Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

DESKTOP PUBLISHING ADMINISTRATOR

Position summary

Industry: Education & Training

Job category: Education and Training

Location: Durban

Contract: Fixed Term Contract

EE position: No

Introduction

MANCOSA, a DHET registered and CHE accredited private Higher Education distance provider, offering Undergraduate and Postgraduate qualifications, has the following vacancy available. DESKTOP PUBLISHING ADMINISTRATOR CORE PURPOSE To provide support and assistance to the Curriculum Department by assisting with the various processes and administration with regards to the formatting of New and Existing Programme Modules Guides within the department to ensure that MANCOSA meets its strategic objectives and goals.

Job description

CORE FUNCTIONS INCLUDE MANAGING THE FOLLOWING:

Formatting of all Module Guides, Programme Information Sheets and Curriculum Structures

·        Perform all formatting and layout editing on all Module Guides as per the template and manual via the online Curriculum Development and Management System 

·        Maintaining presentation quality and consistency of all Module Guides via the online Curriculum Development and Management System as per the template and manual

·        Re-construct poor and unclear diagrams within Module Guides

·        Check and sign-off on Module Guides and study material via the online Curriculum Development and Management System sent to the printers

·        Format Programme Information Sheets as per the template

·        Format Curriculum Structures as per the template

·        Development and review of Desktop Publishing forms and templates

·        Adhering to production deadlines

·         Provide information with regards to Module Guide covers and spine widths to the graphic designer

Multimedia Project

·        Digitise new and old module guides, perform quality checks, sign offs and publish Multimedia Guides

·        Liaise with service provider regarding system developments, enhancements, and improvements of  the Curriculum Development and Management System

Professional Development

·        Engage in ongoing professional development by independently studying to upgrade knowledge field of expertise

·        Actively participate in staff development initiatives offered by the institution

·        Conduct and attend staff development and training sessions

MANCOSA Student Success

·        Employ effective project and time management strategies to ensure that students receive module guides in time

Regulatory Bodies

·        Prepare for and ensure attendance at any site visits relating to the academic programmes

·        Actively participate in the Council on Higher Education (CHE) Audit and site visits together with the other members of Management

·        Participate in any regulatory body activity

·        Ensure Compliance to regulatory standards

General

·        Adhere to and loyally perform reasonable instructions, functions and tasks

·        Assist and attend institution functions as and when required

·        Fulfil any other reasonable request from Management

·        Assist with graduation

Minimum requirements

Qualifications and Experience

·        Minimum Degree in Information Technology/Graphic Design/Web Development/ Graphic Information Technology or related qualification

·        Minimum 1-year experience

·        Experience with engaging with the following software: Microsoft Office (Word, Excel, PowerPoint), Adobe Creative Suite (InDesign, Illustrator, Photoshop )

·        Experience in working on Learning Management Systems

·        Deadline driven and process orientated

Job related knowledge

·        Proficient in MS Office Suite

·        Proficient in utilising the relevant software

·        Excellent Communication Skills (both written and verbal)

Job related skills

·         Detail orientated

·         Creative and innovative

·         Ability to work under pressure

·         Deadline driven and process orientated

·        Teamwork

·        Time management

·        Planning and organising

·        Flexibility

·        Produce work of a high quality

Student Advisor – JHB

Position summary

Industry: Education & Training

Job category: Sales and Purchasing

Location: Gauteng

Contract: Fixed Term Contract

EE position: No

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Student Advisor – JHB

Job description

The position entails the following job responsibilities:

• Providing the necessary guidance on suitable higher education programmes to the student as well persuading the student to enroll at MANCOSA to pursue their studies
• An understanding of the available programmes at MANCOSA
• Achievement of sales targets per enrolment cycle
• Ability to understand and manage the lead and application funnel to ensure maximum conversion to student registrations
• Respond to each enquiry received on the programme offering at MANCOSA
• Understand the enrolment process, the policies and guidelines that pertain to the enrolment of students
• Regularly make follow up calls on leads and applications
• Provide excellent customer service to the student
• Prepare and submit required documentation for registration and administration of the students

Minimum requirements

Qualification:

• Senior Certificate (Grade 12)
• Relevant Bachelor’s degree – Added advantage

Experience:

• Minimum 1-2 years experience within a sales environment and a proven track record of sales target achievement
• Compulsory to possess an understanding of the sales process and achieve the sales targets.
• An understanding of higher education is an advantage

Job Related Knowledge and Skills

• Brand and product knowledge
• Institutional and industry knowledge/ understanding
• Student recruitment policies and procedures

Competencies and Skills:

• MS Office Suite
• Responsible
• Proactive
• Confident
• Self-starter
• Self Motivated
• Networking skills
• Effective communication skills

Additional Requirements

• Required to work during the weekends and overtime

Senior Instructional Designer

Position summary

Industry: Education & Training

Job category: IT and Telecommunications

Location: Durban

Contract: Fixed Term Contract

EE position: No

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Senior Instructional Designer.

Job description

CORE PURPORSE:

• To assist in the design, development, and implementation of engaging and effective learning solutions, contributing to the creation of high-quality instructional materials that meet the needs of learners and support organisational goals.

CORE FUNCTIONS INCLUDE:

Content Development

•    Collaborate with subject matter experts (SMEs) and academic faculty to design and develop high-quality learning content that aligns with the learning outcomes and curriculum goals of higher education courses.

Instructional Design

•    Apply sound instructional design methodologies to create engaging and interactive content, incorporating a variety of multimedia elements, assessments, and activities to cater to diverse learning styles.

Learning Experience Design

• Design learner-centered experiences that foster student engagement, critical thinking, and active learning using technology and interactive pedagogies.

Enhancing the Assessment Experience

• Through the integration of modern assessment technologies that allow for testing of learner knowledge while engaging with the content. (e.g. interactive quizzes, gamified assessments)

Quality Assurance 

• Conduct thorough reviews and testing of educational materials to ensure accuracy, consistency, and alignment with learning objectives and adhering to the requirements from regulatory bodies

LMS User Engagement Analytics

• Focuses on the effective collection, analysis, interpretation, and reporting of data from the Learning Management System to support decision-making, improve learning outcomes, and optimize system usage.

Professional Development

• Stay up to date with the latest trends, technologies, and best practices in instructional design, higher education, and LMS integration to continuously improve the quality of content and learning experiences.

Minimum requirements

Essential Qualification:

• A bachelor’s or equivalent qualification, educational technology, curriculum development, or a related field. Relevant certifications in instructional design or e-learning will be a plus.

Essential Experience:

•       At least [3] years of experience in instructional design, with a proven track record of developing higher education content. Experience with LMS, particularly Moodle, is highly preferred.

Essential Job Related Knowledge, Skills and Behaviour

LMS Proficiency: Demonstrated expertise in Moodle or other learning management systems, including content creation, course setup, and user management

Pedagogical Knowledge: Strong understanding of adult learning principles, active learning strategies, and assessment methods in higher education contexts.

Technology Skills: Proficiency in e-learning authoring tools, multimedia editing software, and other educational technologies to create interactive and engaging content.

Communication: Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse stakeholders, including faculty, SMEs, and support teams.

Creativity: Demonstrated creativity in designing innovative and interactive learning experiences that motivate and inspire learners.

Attention to Detail: A keen eye for detail and commitment to delivering error-free, high-quality educational materials.

Problem-Solving: Strong analytical and problem-solving skills to identify and address instructional design challenges effectively.

General:

• Must  be capable of working with visual and auditory input
• Willingness to work overtime when required 

Receptionist – Durban

Position summary

Industry: Education & Training

Job category: Others: Education and Training

Location: Esplanade

Contract: Fixed Term Contract

EE position: Yes

Introduction

The Management College of Southern Africa (MANCOSA), a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: Receptionist – Durban

Job description

Core Purpose:

The position entails the following job responsibilities:

• Greet and attend to visitors, students and staff
• Receive and transfer calls within the organisation
• Perform a variety of administrative functions and assist in the coordination of various events
• Distribute mail within MANCOSA as and when required
• Assist with student queries and guide walk-ins
• Perform adhoc job-related duties as assigned
• Inventory Control for SOE and BCL

Minimum requirements

Qualification:

• An office admin certificate or equivalent

Experience:

• Minimum one year experience

Job Related Knowledge and Skills:

• Brand and product knowledge
• MS Office Suite
• Basic computer skills (Microsoft Word, Excel, Outlook and PowerPoint)
• Professional communication skills (Verbal and Non-verbal)

Competencies:

• Responsible and Accountable
• Confident and Proactive
• Ability to network and communicate eloquently

General

• Must be able to work during weekends and when requested. 

Administrator: Student Bureau and Records

Position summary

Industry: Education & Training

Job category: Others: Education and Training

Location: Durban

Contract: Fixed Term Contract

EE position: No

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.

Job description

The Administrator: Student Bureau and Records provides operational support for the efficient functioning of the Student Bureau and ensures the maintenance and management of student records. The role involves processing student records requests, providing advisory services, assisting with the resolution of student queries, and supporting the Manager in the delivery of accurate and timely records management services. The incumbent will also provide administrative support to the Manager: Governance and Legal Services, particularly in relation to the secretariat function, Student Disciplinary Committee, and Grievances and Appeals Committee.

Student Records Maintenance and Processing

• Ensure the reliability, validity and accuracy of up-to-date student and alumni records, including enrollment status, academic progress, and personal information.
• Execute the efficient record-keeping and retrieval of all student-related documentation.
• Support the manager in the handling of historic alumni records, and the coordination of committee meetings for the verification of historic records.
• Assist in maintaining and updating student records on the SIS.
• Process requests for official academic records and transcripts via the Student Bureau.

Advisory Services and Student Support

• Serve as the first point of contact on FreshDesk / Hubspot for student inquiries received regarding policies, procedures, records requests, and institutional rules.
• Assist in the preparation and dissemination of student information sessions and training materials on institutional policies and student support services.
• Provide intervention support for mishandled queries as instructed by the manager.

Coordination with Departments for Student Support

• Assist in monitoring interdepartmental queries and supporting the resolution process.
• Provide effective administrative support to the Manager in the oversight of respective departments’ support functions to ensure institutional SLAs are met.

Grievances and Student Disciplinary Support

• Assist the Manager in logging and maintaining accurate records of student grievances and disciplinary matters, ensuring timely updates and escalations when necessary.
• Maintain confidentiality and secure handling of all records related to student grievances and disciplinary actions.

Secretariat and Governance Support

• Assist the Manager: Governance and Legal Services with committee meeting arrangements, including scheduling, agenda preparation, and minute-taking.
• Fulfill secretariat function to the Academic Executive Committee and Senate.
• Maintain a resolutions register and follow up on action items from committee meetings.
• Provide administrative coordination for Student Disciplinary Committee and Grievances and Appeals Committee hearings.
• Ensure the accuracy and maintenance of governance records, including policies, SOPs, and charters.

Minimum requirements

Essential qualification

• Bachelor’s Degree or Advanced Diploma in Business Administration, Education, or a related field
• 2 years of experience in administrative support in a higher education environment

Essential Job Related

•           Knowledge, Skills and Behaviour           
•           Familiarity with student records management and advisory services.
•            Experience handling student queries and providing student support.
•            Demonstrated understanding of governance processes.
•           Working knowledge of data protection regulations (e.g., POPIA) and institutional policies related to student records.
•            Strong organizational and multitasking skills.
•           Excellent communication and interpersonal abilities.
•            High attention to detail in record-keeping and documentation.
•           Proficiency in digital record management systems.
•           Ability to work collaboratively with different departments.

Click here to apply

We wish you all the best with your applications