Postbank Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

MANAGER: CREDIT POLICIES, PROCESS & SYSTEMS

POSITION NUMBER : 60064777
JOB TITLE : MANAGER: CREDIT POLICIES, PROCESS & SYSTEMS
JOB GRADING : D2
REPORTS TO : HEAD LENDING PRODUCTS
BUSINESS UNIT : COMMERCIAL
LOCATION : GAUTENG
POSITION STATUS : PERMANENT

Purpose of the Job
Responsible for development, implementation and management of the Commercial Operations capacity – policy, process, people and systems. Responsible for the overall continual reduction in total processing time, improve go-to market speed and improvement of customer experience to increase Commercial business profits.

Job Responsibilities

• Develop, implement and maintain the Lending Operations business plan, operational models and systems to efficiently and effectively attain all set targets for high standardisation at front facing point with the required complexity at the back end
• Responsible to the Lending management team to understand business process improvement opportunities, e.g. Marketing, Sales and Credit, by facilitating informational flows within and knowledge management for the business
• Provide significant oversight and leadership directed towards Lending operations marketing, sales and credit lending systems, portfolio performance, and strategic business development to secure one-stop transaction completion for marketing, sales and credit departments.
• Develop operational capacity using (but not limited to) BPM/ Six Sigma/ Theory of Constraints techniques to develop, maintain, monitor and improve the customer value focused processes and systems that are utilised for the purpose of understanding customers, delivering appropriate products and for maximum value for the customers
• Manage stakeholder relations across the Financial services environment through communication and promotional strategies aimed at establishing collaborative partnerships and synergies with stakeholders to develop tools and mechanisms to define benchmarks, inform approaches and address common needs
• Ensure that all Audit/ Board Committee/ Regulatory bodies Operations findings are resolved speedily to ensure effective governance and sound management of the Lending Business
• To manage the Operations staff, including their performance objectives/ targets, identifying training needs and motivating for relevant training, and providing mentorship where appropriate
• Ensure the efficient Operational management, control, compliance and reporting of the function in accordance with the stipulations of the Postbank Board, Board Sub-Committees, National Credit Regulator, company specific policies and regulations, national legislation, and Operational and Credit risk management principles, etc.

Role Requirements:

Qualifications:

• Degree in BCom or BSc Business/ Operations Management (NQF7).
• A postgraduate qualification (NQF8) will be an advantage

Experience:

• Extensive Business Process Management experience in relevant environments, with 5 – 8 years technical experience.
• Experience within the financial/ services/ retail sector required.

Knowledge and understanding of:

• Theory of Constraints for Services
• BPM techniques and models
• A thorough working knowledge in Business Process Management process discovery and project scoping,
• Process modelling and design,
• Business rules engines,
• Workflow engines, simulation and testing.
• Strategies, related legal issues and industry best practice
• Proficiency in BPM Software Applications,
• Strategic process enhancement
• Change management methodologies

Skills and Attributes

• People management skills, Stakeholder management and Relationship building
• Conflict resolution and/or mediation skills
• Influencing and negotiation skills
• Ability to analyse complex problem situations and design effective remedial solutions
• Advanced verbal and written communication, presentation
• Conceptualisation and integration skills
• Decision making and Change management skills
• Analytical Thinking and Research skills
• Planning, coordination & implementation skills
• Interpretation and meaningful presentation of information
• Writing reports and policies
• Ability to prioritize and organize multiple tasks and deadlines
• Accurate numerical computations, analytical and overall quantitative skills
• Proficiency in MS Word, Excel and Access required
• Strategic Thinking, Customer and Client Orientation
• Passion, enthusiasm and ability to motivate others
• High level of Integrity, Strong sense of Ethics and fairness
• Learning Agility, Initiative, Creativity and Innovation, Critical Thinking
• Cross Cultural Awareness and sensitivity, Resilience,
• High level of Emotional Intelligence

How to Apply
If you wish to apply and meet the requirements, please forward your Curriculum Vitae (CV) to
RecruitmentSN@Postbank.co.za
Please indicate in the subject line the position you are applying for. To view the full position specification, log on to www.postbank.co.za and click on Careers.

Closing Date
30 July 2025

GENERAL MANAGER: STRATEGY

JOB TITLE : GENERAL MANAGER: STRATEGY
REPORTS TO : CEO
BUSINESS UNIT : STRATEGY
LOCATION : HEAD OFFFICE: PRETORIA
POSITION STATUS : PERMANENT
POSITION GRADE : E2

Purpose of the Job
The General Manager: Strategy will serve as a trusted strategic advisor to the Executive Committee acting as an internal consultant to shape, align and drive the strategic direction of Postbank. The role is responsible for leading the development, implementation, and monitoring of the bank’s long-term strategy in alignment with national development objectives, financial inclusion mandates, and Postbank’s transformation into a fully-fledged, sustainable, digital-first state bank

Job Responsibilities

Strategic Planning and Advisory

• Lead the development and periodic review of the bank’s corporate strategy, annual business/performance plans and transformation roadmap.
• Act as an internal consultant across business units, advising on strategic alignment, performance optimisation, and innovation.
• Facilitate strategic planning sessions with Exco and Board Committees, including scenario planning and strategy refreshes.
• Translate strategic intent into actionable and measurable plans and initiatives.

Execution Oversight and Performance Monitoring

• Drive the execution of the strategy across the business through full integration with the Project Management Office (PMO) in alignment with the Corporate Plan and Annual Performance Plan.
• Work with business units to cascade strategic priorities and ensure alignment in operational plans and KPIs.
• Monitor implementation progress of key strategic initiatives, identifying risks and recommending course corrections.
• Lead the development and reporting of performance dashboards for executive and board use.

Research, Policy and Environmental Scanning

• Lead environmental scanning and strategic research on market trends, policy changes, competitor activity, and socioeconomic shifts.
• Develop strategic insights and policy recommendations that support Postbank’s public development finance and financial inclusion role.

Stakeholder Engagement and Alignment

• Support the CEO and EXCO in engagements with shareholders and stakeholders (e.g. National Treasury, DCDT, Parliament), regulators (e.g. Prudential Authority), and key partners.
• Prepare strategic content for presentations, submissions, and oversight reports to government and parliamentary bodies

Special Projects and Thought Leadership

• Drive and/or support high-priority strategic projects, including market entry, partnerships, product expansion, and digital transformation.
• Provide thought leadership on topics such as financial inclusion, digital banking models, ESG strategy, and public sector innovation.

Team Management

• Lead, motivate, guide and manage the team to create an enabling environment to achieve strategic objectives through a culture of performance excellence that promotes teamwork, collaboration, professional development and growth.
• Manage performance of direct reports, ensuring agreement of annual goals, measuring performance against agreed goals and dealing with non-performance accordingly. Talent management of direct reports including career development/pathing for all staff and succession planning for key positions.

Qualifications and Experience

• Bachelor’s degree in Commerce, Economics, Engineering, or related field
• Relevant Post Graduate qualification in business administration/strategic management (NQF Level 9), e.g. MBA/MBL
• Minimum 10 years of experience in strategy development and execution, preferably in financial services or banking
• Proven track record in leading strategic projects and advising executive leadership
• Experience in working with or within state-owned enterprises or regulated environments is highly advantageous

Knowledge and understanding of:

Strategy development, planning and execution

• Commercial awareness, including market and competitor analysis
• Strategic process enhancement
• Change management
• Relevant statutes, rules and regulations
• Knowledge of PFMA and Treasury Regulations
• Banks Act
• Postbank Act
• Companies Ac

Skills and Attributes

• Strong strategic thinking and analytical skills
• Excellent consulting, facilitation, and communication skills
• Ability to engage and influence senior stakeholders
• Deep understanding of the South African financial services landscape and policy environment
• Project management and change management expertise
• High level of integrity, discretion, and emotional intelligence
• Excellent leadership, communication and interpersonal skills
• Mission-driven and committed to public service
• Comfortable navigating complexity and ambiguity
• Collaborative and team-oriented
• Results-driven with a focus on impact

How to Apply
If you wish to apply and meet the requirements, please forward your Curriculum Vitae (CV) to
RecruitmentSNpostbank.co.za Please indicate in the subject line the position you are applying for. To view the full position specification, log on to www.postbank.co.za and click on Careers.

Closing Date
22 July 2025

Click here to apply

We wish you all the best with your applications