ShopriteX Jobs

To apply, click on the link at the end of the posts and all the best with your applications.

Software Development Manager

Role Purpose

The Software Development Manager will lead the technology teams responsible for delivering last-mile capabilities within our logistics and eCommerce ecosystem. This role is accountable for the delivery, quality, and performance of the last-mile platforms, built primarily on the .NET stack.

The SDM will focus on building and scaling high-performing engineering teams while fostering a culture of technical excellence, ownership, and continuous improvement. Partnering closely with product, architecture, and operations, the SDM will ensure our last-mile capabilities are robust, scalable, and aligned to business objectives.

Role Description

Team Management

• Manage and mentor the software development team, including recruiting, training, and development of team members.
• Set performance goals for the team and provide regular feedback to ensure they meet or exceed expectations.
• Foster a positive and collaborative team environment to increase productivity and ensure team satisfaction.

Project Management

• Plan and prioritize software development projects, determine resources needed and allocate accordingly.
• Monitor project progress, identify and mitigate risks, and ensure projects are delivered on time, within budget, and meet quality standards.
• Ensure project goals align with the company’s strategic objectives.

Technical Guidance

• Stay up to date with new software development technologies and best practices, and ensure they are implemented in the development process.
• Provide technical guidance to the team, review code and architecture to ensure that it aligns with industry best practices.
• Collaborate with other managers to align development priorities with business objectives.

Communication

• Communicate effectively with stakeholders, other teams, and management to ensure the project is progressing as planned.
• Keep team members informed of project status, milestones, and issues.
• Maintain positive working relationships with internal and external stakeholders.

Qualifications and Experience

• Degree/Diploma in IT, Software Development, Information Systems, Computer Science or related field – (essential)
• +3 years’ experience as a Technical Manager or similar role, with experience leading and managing the project teams’ delivery of system/software development solutions in a structured environment – (essential)
• Proven experience as a software development manager or equivalent leadership role.
• Expert level understanding of software development., including knowledge of software architecture, coding practices, and development methodologies.
• Solid project management skills, including experience with Agile development methodologies.
• Demonstrable experience in an agile environment, particularly delivering strategic roadmaps and owning specific agile events such as backlog refinement and sprint reviews – (essential).
• Experience applying agile analysis techniques for creating user stories and acceptance criteria – (essential).
• Experience leading and coaching a multi-disciplinary team whilst taking ownership for specific project outcomes – (essential).
• Solid experience in IT project management and design and development of software solutions for digital commerce – (essential).
• Solid understanding and experience of IT business analysis processes, collaboration, stakeholder, and supplier engagements to integrate business needs with IT solutions and whilst understanding holistic impact on the business its customers – (essential).
• Experience in a retail, commercial, or IT environment – (highly desired).
• Excellent communication skills, both verbal and written.

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Rainmaker: Digital Agency Account Manager

The purpose of the Digital Agency Account Manager role is to sell and manage online media campaigns to media agencies and clients with the aim of achieving marketing objectives, maximising ad spend and growing the omnichannel media offering. The Digital Agency Account Manager focuses on driving growth within the existing customer base while developing new relationships with digital media agencies to generate revenue, improve profitability and increase online media spend. The Digital Agency Account Manager is the front of the company and requires dedication to create and apply an effective sales strategy. A good commercial acumen, understanding of the value of 1st party customer data, ability to identify sales opportunities and analyse closed loop campaign performance are critical capabilities required to be successful in this role.

Role Description

• In partnership with the Head of Agency Sales, develop a growth strategy for the account focused on delivering financial gain and customer satisfaction.

• Achieve and exceed allocated overall digital sales revenue budgets.

• Retain and grow revenue on a designated portfolio of digital clients and agencies.

• Actively research, seek out and cultivate new business opportunities to drive business growth.

• Initiate, develop, and present relevant opportunities to relevant clients and agencies, utilising data and insights to build compelling proposals and presentations wherever possible to support and drive sales.

• Actively engage all available datapoints/touchpoints/information platforms to ensure solutions and market conversations remain relevant and impactful.

• Participate in and manage successful negotiations of agreements and contracts ensuring new business / renewals are fully leveraged and optimised.

• Efficient management of all sales processes and systems.

• Actively promote Shoprite’s multi-channel portfolio and digital platforms to clients, being an authority on the brands’ positioning, and objectives.

• Monitor campaigns executed to ensure all deliverables are met, working alongside Ad Operations to guarantee the best possible campaign outcome thus ensuring the opportunity for return business.

• Conduct research to identify new markets, customers and opportunities to drive business growth.

• Promote data-led omnichannel media solutions to address or predict clients’ objectives

• Prepare sales contracts ensuring adherence to company and law-established rules and guidelines

• Keep records of sales, revenue and invoices

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers.

• Schedule regular client status meetings to maintain relationships, establish needs or opportunities, grow the portfolio while ensuring spend continuity.

• Ensure constant and effective flow of communication between agency, client and suppliers.

• Track, monitor and report on sales targets and performance to leadership teams to facilitate business decision-making.

Qualifications and experience

• Degree or Diploma in Marketing, Media or a related field – (essential)

• +3 years’ agency or client facing digital media sales experience in a leading media / digital sales environment, with a demonstrable experience growing customer spend and a proven successful track record of achieving revenue targets – (essential).

• Strong media sales background (traditional and digital) -(essential).

• Retail media knowledge and experience – (essential).

• Experience and strong working knowledge of Programmatic and Direct Digital sales- (essential).

• Good experience and ability to interpret and analyse research data and to use this to support and drive sales including Narrative; Google Analytics; Ad Software platforms (DFP) – (essential).

• Experience presenting to large and small audiences across stakeholder levels and groups within a business context – (essential).

• Has a well-established external media and direct client network – (essential).

• Proficiency in MS Office and CRM software (e.g., Salesforce) – (essential).

• Proficiency in Power BI – (desired).

Key competencies and work ethic

• Independent and motivated self-starter with good energy and drive. Passion for selling with a strong client orientation and commitment to providing exceptional customer service.

• Business acumen – Proactively explores opportunities and applies sound business principles and standards to drive performance and deliver performance / sales targets.

• Communication skills – Is engaging and communicates effectively to a variety of audiences. Delivers compelling presentations and articulates business strategy, rationale and ideas in a way that engages and builds trust.

• Negotiation skills with the ability to apply diplomacy and skill with calculated compromises for the benefit of all parties concerned.

• Flexible thinker and problem solver – Explores and analyses various sources of information to come to rational conclusions. Makes sound decisions to influence the success of the business in a competitive shopper landscape.

• Relationship building skills – Develops strong relationships with internal stakeholders, agencies and client contacts. Good networker. Manages client expectations well and adopts a range of styles to deal with conflict or challenges and influence a situation.

• Planning and organising – Plans, coordinates and executes functions, practices and procedures to realise business goals and objectives. Manages time well while tracking, monitoring and reporting on sales targets and performance.

• Able to work under pressure, prioritise and balance numerous competing demands in a high pressured environment. Organises, prioritises and reorders workload in a rapidly changing and fastmoving environment.

• Results and quality focused, setting stretch goals for self, while remaining focused and working tenaciously toward meeting and exceeding expectations within quality standards.

• Team player and collaborative partner – contributes towards building a positive team morale.

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

IDM Operations Coordinator

Role Purpose

As an Operations Coordinator, you will play a vital role in supporting the operational activities of the Insights and Data Monetisation Tribe within ShopriteX. This entry-level position offers an excellent opportunity to gain hands-on experience in operations management while contributing to the efficiency and success of our business. You will work closely with the Head of IDM and the Operations Lead to assist in coordinating various tasks, maintaining documentation, and optimising processes.

Role Description

Administrative Support

• Provide administrative assistance to the IDM leadership team, including scheduling Agile ceremony sessions, meetings, events, and handling correspondence.
• Assist with preparing reports, presentations, and other documents as needed.
• Plan and coordinate the onboarding and exit process of new starters, including – but not limited to – managing the distribution and recovery of equipment.

Process and Project Coordination

• Assist in coordinating operational activities across different teams, ensuring smooth execution of tasks and adherence to timelines.
• Keep projects on track by ensuring alignment, effective communication, and identification and reporting of potential blockers and risks.

Data and Document Management

• Assist in maintaining accurate records of operational activities, including updating email databases, tracking support tasks on Jira, and organising documentation.
• Ensure data integrity and confidentiality in accordance with the IDM tribe’s standard operating procedures.
• Support the creation, organisation, and maintenance of operational documentation, including procedures, manuals, and SOPs (Standard Operating Procedures).
• Ensure that documentation is up-to-date and easily accessible to relevant stakeholders.

Communication

• Serve as a point of contact for internal and external stakeholders regarding operational inquiries and requests.
• Communicate information effectively and promptly to ensure timely resolution of issues.
• Coordinate the production and distribution of any messaging and communication requirements between responsible parties within the team and their stakeholders.
• Liaise with stakeholders to produce email newsletter copy, create a newsletter template, and distribute email newsletters to the designated audiences.

Quality Assurance

• Assist in monitoring the quality and effectiveness of operational processes and outputs to ensure compliance with IDM’s standards and governance requirements.
• Participate in quality control activities and contribute to continuous improvement initiatives.

Problem Solving

• Identify and address operational challenges or issues as they arise.
• Collaborate with team members to develop solutions and implement corrective actions to prevent recurrence.
• Keep track of progress and ensure tasks are completed.

Training and Development

• Participate in training sessions and workshops to enhance your understanding of the capabilities within the Tribe.
• Take initiative in learning new skills and technologies to support your professional development.
• Support team leads in coordinating training activities.

Qualifications and Experience

• Relevant degree or diploma in operations, administration, or a related field, or equivalent work experience – (essential).
• Previous experience in an administrative or operational support role – (preferred).
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and other relevant software applications.
• Knowledge of Agile ways of working / methodologies.

Our Group and all its operating companies is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Click here to apply

We wish you all the best with your applications