Absa Information & Technology Management Jobs

Share this post on

To apply, click on the link at the end of the posts and all the best with your applications.

Manager Service Delivery

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job SummaryExpansion of the Test Environment Management capabilities to extend into Change management and further supporting functions.

Job Description

Stakeholder Engagement and Communication:

Champion transparent communication strategies to maintain awareness and buy-in across all levels of the Bank;
Manage dependencies, risks, and issues across identified programmes to ensure strategic alignment, operational integrity and Test Environment Availability.
Manage relationships with all support functions and business;
Prepare and communicate leadership updates, provide status reports, pro-actively escalate issues as needed.

Change Management:

Establish the correct structures to control the ongoing operational services, through the establishment of change controls and a Change Advisory Board within the test environments.
Engage with senior executives and key stakeholders to ensure alignment and clarity on change initiatives and timings.
Run the Test Environment Change Advisory Board and be able to make high-impact decisions
Make informed decisions with the best interests of strategic programmes at the core.

Environmental Defect Resolution:

Serve as the primary point of contact for Test Environment escalations.
Manage and assist in resolution of environmental test defect escalations in a timely manner.
Facilitate identification of root cause categories and identification of preventative initiatives.

Monitoring:

Establish and mature the Test Environment Availability & Monitoring capabilities
Implement measures to promote innovation within the Test Environment Portal.

Reporting & Communication:

Conduct data preparation & analysis for the creation of Adhoc, weekly & monthly reporting.
Implement continuous automation of reporting.
Aid in the preparation of conceptual documentation for strategic initiatives.

Minimum 2 – 5 years business change experience or experience leading a team through a period of rapid change
Minimum 2 – 5 years experience within an IT Service Delivery Management role, with experience across multiple services and business units.
Demonstrable track record of successful delivery of one or more business change projects (not necessarily in the finance sector)
Relevant Formal (3-year) IT Degree or Post-grad qualification
Relevant Cloud-Computing Certifications. (E.g. AWS Certified Practitioner.)

TECHNICAL SKILLS/COMPETENCIES

Innovative problem solving – Strong analytical and problem-solving skills with the ability to challenge the status quo, negotiate and drive beneficial change.
Experience of employing change management best practices and disciplines
Agile ways of working – experience in working with cross-functional teams using Agile frameworks (e.g., Scrum), managing product backlogs, facilitating sprint planning, and ensuring timely delivery of digital solutions in a highly regulated environment.
Digital skills – such as using project management software (e.g., Q-Metry, Jira), reporting dashboards (e.g., Power BI), and digital communication platforms (e.g., MS Teams).
Planning – strong skill in producing, monitoring and delivering on project plans.
Exposure to governance, control and risk management
Proven ability to effectively work across cross cultural teams at all levels
Ability to negotiate/influence at senior level

Competencies:

Commercial / Entrepreneurial
Results driven
Relationship /Partnership approach
Technical skills/knowledge
Planning and Organising
Team building/player
Leadership
Ability to work independently

Beneficial Skills

Proven Change & Project Management skills and Certification, including agile ways of work.

Demonstrated experience in Systems analysis & design.

EducationBachelor’s Degree: Information Technology

Click here to apply

Specialist Support Engineer (SAP 4 Hana)

Empowering Africa’s tomorrow, together…one story at a time.

Job SummaryThe purpose of the role is to manage the support, development and maintenance of the financial aspects of the Financial Reporting Systems and General Ledgers.

Participate in research, design, development and testing of improvements or new solutions to ensure financial data integrity.

Assist with strategy and business requirements for FC Systems. Provide leadership, training and support to stakeholders and team.

Job Description

Accountability: Lead implementation on less complex work streams/projects

Support implementation of complex work streams/projects

On highly complex work streams, provide a supporting role, and for medium and low complexity work streams, lead the work stream in delivering the following:
Successful support the management & delivery of complex projects from commencement to completion within the scope and time agreed to.
Manage project resources internal or external deliveries to ensure that time lines are being met.
Ensure quality of project implementation.
Responsibilities would include the co-ordination of different groups of people, from varying disciplines associated with the project.
Coordinate and facilitate User Acceptance testing for all new development. User acceptance testing will be performed by representatives from all business units as well as group.
Coordinate and perform training on all new development. Training will be given to all business units as well as group representatives.
Facilitate hand over of all new development to the business as usual team in order for them to understand any new processes which will need to be performed and in order for them to support the new development during reporting periods.

Accountability: Maintain finance systems master data

Ensure timeous creation/maintenance of master data on finance systems
Monitor Master Data creation errors/differences and assist in resolving the errors.

Accountability: Operational delivery, user support and access

Provide guidance, user support and training relating to finance applications.
Manage access and security on finance systems via Africa Access and maintenance of user authorization levels.
Assist users and colleagues with queries including master data queries.
Liaise and escalate any problems/errors that need IT attention.
Assist with the management of the day-to-day operations of the business area.

Accountability: Stakeholder management

Build strong relationships with key role players in order to have a clear understanding of their business requirements.
Understand the impact of the changes and inform business of any risks or impact as a result of changes.
Provide direction and input to enable Business Units to manage and resolve issues.
Ensure the satisfaction of the customer (internal or external) needs by responding efficiently, ensuring high quality of work and by meeting the required deadlines.
Liaising and providing external auditors with required information

Accountability: Process management

Execution of processes as designed.
Constantly review, improve and maintain own activities to enhance the effectiveness and efficiency of processes.
Recommend areas for improvement in order to reduce cycle times, improve productivity, create capacity and improve process reliability and customer satisfaction.
Assist in the implementation of new and/or enhanced processes.

Knowledge and skills:

Exceptional interpersonal and team-working skills
Reporting System maintenance and enhancement
Solid financial background
System life cycle management
Strong problem-solving skills

Education and experience:

B Degree in Commerce or Advanced Diploma in Accounting
Advanced Diploma/B Tech in Information Technology (NQF Level 7)
5 – 8 Years experience in banking/financial and financial systems
Experience Supporting SAP Financial Systems

Competencies:

Deciding and initiating action
Problem solving within ambit of responsibility
Relating and networking
Adapting and responding to change

EducationBachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Click here to apply

Digital Manager

Empowering Africa’s tomorrow, together…one story at a time.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job SummaryOwn and co-create user-centric digital products to deliver business impact and carry end-to-end responsibility for decisions and outcomes related to one or more digital products.
To manage the operational performance of Absa Digital channels for retail customers, ensuring consistent service delivery to maximise customer experience. Channels could include kiosk, SMS, e-Statements, internet banking, ATM and mobile banking.

Job Description

Product Enhancement: Remain abreast of industry standards to identify new product opportunities. | Risk and Control: Continuously review product processes to identify areas of real and potential risk within the Product | Product Analysis: Review Product process to continuously look for enhancements within the product process | Stakeholder Management: Manage relationships with critical stakeholders such as tech, operations, channel etc. to ensure optimal product delivery end to end.

Key Accountabilities

E-Channels Operations Management 80%

Outputs:

Monitor operational performance of established Digital and e-Channels products. Establish performance monitoring systems and MI and provide regular reports into the business to drive focus on constant improvement of Digital Channels service delivery.
Manage Digital Channels operational performance issues. Create action plans and implement changes to address such issues.
Act as the principle Relationship Manager for all operational aspects of service delivery through third parties for Digital Channels. Establish and agree service levels and plans to constantly improve on customer experience through service delivery.
Set-up and chair regular performance meetings with third party suppliers in conjunction with Digital Channels Manager.
Identify Digital Channels performance gaps and create and lead action plans to address the gaps. Ownership of issues and incidents in relation to Digital Channels operational performance.
Proactively seek ways to generate better value for customers and the business. Actively drive down E-Channel delivery cost.
Monitor and collate MI for customer complaints relating to E-Channels operational issues. Establish plans to improve customer experience through enhancements to E-Channels operations and reduce volume of complaints.
Set Digital Channel operational performance targets based on Retail objectives.
Be the operational expert for all Absa Digital Channels support matters.
Contribute to the development of the E-Channel strategy for the country including currently developed channels and new channels.
Lead the operational design and delivery for new Digital Channel Developments within agreed timeframes and to the agreed quality standards in conjunction with the Change management team.
Establish a roadmap for the delivery of Digital Channel operational business requirements and the technology footprint available.

Preparation of business cases for new Digital Channel initiatives, providing operational expertise and input.
Researching opportunities and preparing proposals and cooperation agreements with third parties as required for digital products Development.
Research international trends, best practice and benchmarks in relation to Digital Channels operations.
Manage the operational implementation of new digital channel development with internal and external service providers as may be required.

Governance & Control 20%

Outputs:

Ensure that all digital channels utilised meet Absa requirements relating to governance and configuration management.

Ensure that all channel security requirements are met in line with the bank’s standards.
Develop and present reports to demonstrate the effective management of E-Channels Operations and establish a baseline for continuous improvements of E-Channels Operations.
Timely resolution of all queries escalated by customer service
Ensure/manage regulatory and policy report submissions

EducationBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Click here to apply

Chief Information Officer: AVAF

Empowering Africa’s tomorrow, together…one story at a time.

Job SummaryTo formulate an IT business model and strategy in alignment with the overall organisational strategy; contributing to strategy formulation and enabling organisation wide adoption. AVAF refers to Asset Vehicle and Finance

Job Description

Technology Leadership • Provide Technology leadership, direction and innovation to the product unit aligned to the business’s strategy. • Provide product unit’s executive team with the appropriate leadership on the nature of trade-offs required to achieve customer outcomes • Define world class strategic architecture and roadmaps. • Fully integrate into the Product unit’s executive team and commit to agreed business outcomes • Provide clear strategic direction to the technology teams you are leading. • Align and contribute to Technology leadership for the broader firm.

Accountability: Technology People Management • Management of both internal and external resources in your team to achieve agreed outcomes. • Build diverse, high performing teams that support delivery of business outcomes which are best practice in a global context • Embed strong talent management practices and be responsible to build exciting career paths for your people. • Ensure that your teams are technically up to date in line with future skill requirements. • Responsible for overall team health

Accountability: Stability of systems/applications • End to end accountability of reliability of systems/applications in your space – this includes any services (internal or external) required to support the applications. • Elimination of single points of failure and ensuring that all critical process flows are isolated on own infrastructure. • Ongoing optimisation and improvements. • End to end monitoring of all services. • Full resilience for all services that are tested in line with policies. • Applications are up to date, all critical patching done and operating on supported infrastructure.

Accountability: Data • Single point of contact on Product Unit’s Exco for all technology enabled data related activities. • Responsible for putting availability of appropriate data and data related tools front and center for all new technology implementations to allow for data driven insights and commercial value from data (with support from CDO Office)

Accountability: Security/Cyber • Single point of contact on Product Unit’s Exco for all security/cyber related activities. • Responsible for secure build of all new technology. • Responsible for ongoing protection against potential cyber-attacks and security vulnerabilities (with support from CSO office)

Accountability: Technology Cost and Business Management • Participate in BU Exco to prioritize and outline trade-offs related to technology spend for both strategic and ongoing technology requirements • Providing the business with affordable, scaleable technologies in line with business objectives. • Constantly looking for ways to innovate and optimise. • Driving input for both capex and opex required for technology as part of Product Unit’s financial plans. • Manage the end to end technology cost for your business to the agreed budgets and plans. • Full asset management (hardware and software) for your business. • Manage critical vendor relationships.

Accountability: Delivery of new technology Solutions (Changes) • Work with EXCO colleagues to enable the delivery of end to end business transformation, taking accountability for the design and delivery of agreed technology • Delivery of all changes in line with strategic architecture and roadmaps. • On time on budget delivery of all change initiatives in your business unit • Enable straight through processing (STP) and digitisation of clients’ journey in your business unit. • Embedding new ways of work such as Agile and DevOps.

Accountability: Risk Management and Compliance • Drive a culture of risk management and compliance. • Ensure teams adhere to Group-wide policies and procedures • Pro-active management of risks and issues. • Timeous resolution of audit and control issues.

EducationBachelor’s Degree: Information Technology

Click here to apply

Specialist Platform Engineer

Empowering Africa’s tomorrow, together…one story at a time.

Job SummaryApply platform engineering expertise, critical thinking, design thinking and problem solving skills in an agile team environment to produce well-organised, optimised and documented source code that successfully delivers platform features & components of the service & solves complex technical problems with high quality solutions.

Job Description

Platform Engineering, Deployment & Optimisation

Leverage platform engineering expertise & a working knowledge of specific platforms and their constituent parts to positively contribute to platform feature and service designs.
Take accountability for deeply understanding & building expertise on the platform, the platform contribution to the broader platform strategy & business and customer requirements & all available technologies.
Develop business & customer aligned, lasting & innovative platform feature sets.
Positively contribute to, define & implement the development/engineering lifecycle (end to end) and lead lifecycle improvements over successive releases.
Produce simple, extensible, and maintainable features with very few defects. Continually works to find and fix defects.
Leverage platform (service design & code) & engineering technical expertise to proactively identify risks and prevent defects.
Identify patterns that reveal errors and unanticipated problems, and influence telemetry analytics design decisions.
Identify & Apply metrics to drive the quality and stability of code.
Ensure consistent, usable, forward-looking, maintainable test infrastructure.
Apply object orientated design in development & draw from a large base of design patterns.
Uphold our technical principles of: self-service, scalability, re-usability, resilience & stability in all development practices and deliver feature sets that sustainably deliver on these principles.
Apply knowledge and expertise in User / Customer experience to deliver a stable user experience in all design & development that is simple, elegant, and useful.
Proactively identify development practices that work well & leverage & improve these for future solution design and deployment.
Document feature set and constituent design information to produce solution design blueprints and validation collateral.
Based on engineering & platform expertise and a sound knowledge of the business & customer requirements consistently provide key ideas for the enhancement & optimization of the platform.
Develop & document complete designs and implement testing processes that identify and eradicate platform or service-wide problems / improve on platform performance.
Demonstrate a strong commitment to the quality & ongoing quality assurance of the product/service’s in use, and take appropriate action to resolve issues throughout the lifecycle of the product or service.
Ensure alignment to platform and service release plans for effective deployment of solution designs.
Drive & implement design review processes & practices with the team & participate & positively contribute to design reviews for the feature area led by others.
Apply expertise in engineering & available technologies to enable effective review processes.
Cascade review lessons learnt for the benefit of the broader team.
Enable problem resolution across technical teams, apply and or facilitate root cause analysis, deeply understand the root causes of issues and find ways to resolve them (sustainably).
Continuously review & find ways to optimize team processes & improve engineering quality, productivity, and team responsiveness to feedback and changing priorities.
Optimize, refactors and reuse components to improve performance and maintainability – ensuring maximum efficiency, effectiveness, and return on investment.
Take accountability for maintaining platform standards and best practices, and drive adoption across multiple service teams.
Demonstrate knowledge of, identify & find required data for the ongoing monitoring & improvement of the platform feature area.
Proactively monitor the performance of the platform features & solutions.
Translate monitoring data into clearly articulated descriptions of opportunities & defects, their impact to the customer scenario and to the product or service as a whole, and the relevance to product and service targets (within scope of the job).
Cascade and communicate these insights across the team to influence platform decision making.
Leverage production performance monitoring and customer data to make feature area technical design and implementation decisions.
Synthesize data from multiple sources and present & define concise, impactful conclusions that influence feature teams to solve defects and meet quality targets.
Understand the log ingestion framework environment (Cribl).
Maintain Cribl environment, including ingestion configuration, onboarding new clients and maintaining agent health.
Engagements with ingestion clients to assist with onboarding.
Consult on log ingestion best practices.
Work with the Data engineering team to best analyse logs and observability data.
Work on the Data engineering platforms to achieve the log ingestion framework objectives.
Promote Functions technology observability strategy and objectives.

Financial & Cost Optimization, Risk & Governance

Understand the platform cost model & the optimal cost : serve of the platform, use this understanding to drive the platform efficiency & effectiveness objectives.
Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents.
Apply Group risk (e.g. Architecture, development, change & release etc.), governance, compliance & regulatory standards and frameworks.
Proactively identify technical risks and mitigate these (pre, during & post release).
Update / Design all feature documentation aligned to the organization technical standards and risk / governance frameworks.

People

Proactively & effectively (time & quality) collaborate & drive collaboration on features across feature team (e.g. managing dependencies & interdependencies, conflict resolution, information & best practice sharing, problem resolution outside of own area etc.).
Apply collaboration skills in development practices & issue resolution regardless of team boundaries & lead communication with relevant stakeholders through to conclusion.
Contribute to a high performance team environment & culture as a high performing member of a self-directed team aligned to agile working.
Leverage coaching techniques in all team related activity to drive a higher quality service, design and deployment of technical solutions..
Proactively seek & provide feedback across a range of stakeholders for the benefit of the team & leverage feedback to consistently improve platform solution delivery.
Coach & mentor other engineers & support engineering teams on technical solutions and problem resolution & proactively seek coaching & mentoring from others.
Participate in peer reviews, testing, problem solving within and across the broader team.
Cascade platform performance feedback and ensure capability development across teams to enable efficient & effective platform service delivery.
Drive the design of content, tools & materials for strategy alignment, education & adoption processes to be applied across stakeholder groups.

EducationBachelor’s Degree: Information Technology

Click here to apply

Lead Product Engineer

Empowering Africa’s tomorrow, together…one story at a time.

Job SummaryThe Cheques Team, within Core Banking (a division of Everyday Banking), is seeking a seasoned Senior Cobol Support Engineer. This role requires a flexible individual who is willing to take on a standby rotation once a month for one week.

Job Description

Cobol Engineer (Cheques Support)

The Core Banking Division is looking for a Senior Cobol Developer to join our Everyday Banking Core Technology Support team. The successful applicant will be responsible for maintaining and enhancing applications developed in COBOL, ensuring high system availability, and resolving production incidents in a timely manner.

Key responsibilities:

Provide production support for COBOL-based applications, including issue investigation and resolution.
Analyze and troubleshoot system problems, providing timely and efficient fixes.
Participate in root cause analysis and implement long-term solutions to recurring issues.
Enhance and maintain legacy COBOL applications to meet evolving business requirements.
Work collaboratively with QA, business analysts, and other developers to deliver robust solutions.
This position includes 24/7 standby responsibilities on a rotational basis

Key critical skills required:

Cobol Programmer, at least 5 years’ experience (Mainframe)
JCL skills required, at least 5 years’ experience
Intermediate to Expert level experience in IMS & DB2 Databases
TSO/ISPF, ISPW, Code Pipeline is required. Easytrieve will be an added advantage
Experience in supporting and troubleshooting production environments.
Familiarity with batch and real-time processing.
Knowledge of change control (SNOW) and version management tools
Excellent problem-solving skills and attention to detail.

EducationBachelor’s Degree: Information Technology

Click here to apply

Specialist Solution Analyst

Empowering Africa’s tomorrow, together…one story at a time.

Job SummaryWork as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

Job Description

Analysis (including Business Case)
• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
• Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Define testing requirements (pass or fail test cases)
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

Solution Design (within DevOps Context)
• Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular)
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
• Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
• Facilitate resolution during development & testing phases for any change requirements

Solution Delivery & Testing (manual)
• Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
• Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
• Develop manual testing frameworks and patterns for the solution
• Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
• Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
• Define & monitor overall backlog planning for effective solution delivery
• Provide Developer & User support during user acceptance testing

People
• Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
• Conduct peer reviews & problem solving within and across the broader team

Required:
• Previous experience as developer

Advantageous:
• Experience in Java or C#, SQL

EducationBachelor’s Degree: Information Technology

Click here to apply

Head of Digi Banking

Empowering Africa’s tomorrow, together…one story at a time.

Job Summary• The Head of Digi Banking – Business will lead the growth and expansion of Absa’s digital customer base across both individuals and businesses in Mauritius. This leadership role carries direct responsibility for driving acquisition, retention, and monetisation of digital customers while strengthening Absa’s market presence, brand recall, and customer trust in the digital space.
• The role demands a strong balance of strategic foresight, business development, sales leadership, digital marketing, and customer success orientation. The incumbent will work closely with sales, product, operations, and marketing teams to deliver a unified, always-on digital banking experience.

Job Description

Drive Digital Business Development

Own sales performance and P&L responsibility for both retail and SME digital business verticals.
Achieve financial and adoption targets across all digital products through deep collaboration and ownership.
Expand Absa’s digital footprint by introducing scalable business models, customer-first experiences, and innovative web, mobile, and open banking solutions.
Manage sales performance across acquisition, revenue growth, retention, and customer experience for both B2C and B2B clients.
Forge external alliances (corporates, fintechs, telcos, merchants) to grow digital adoption and revenue streams.
Lead self-service e-KYC and digital onboarding across customer segments, streamlining processes to reduce costs and improve turnaround time.
Propose, upsell, and right-sell products through lifecycle management, telesales, and digital channels.

Click here to apply

Create Digital Operating Model and product distribution strategy

Prepare for product launch and go-to-market strategy

Prepare all internal stakeholders before the launch with necessary trainings, webinars, demo, internal communication, FAQs etc.
Envisage and document detailed marketing calendar for customers in collaboration with the Marketing Team. Drive the promotional mix component, the range of promotional elements from which digital products will be communicated to existing and potential customers including tele-sales, digital advertising, sales promotion, publicity etc.
Monitor the impact of campaigns on digital sales, adoption and commercialisation, including strategic objectives, audience to be reached, size of the market, the message or product to be promoted and relative cost and benefits
Create excitement and buzz around the launch of the digital project both internally and externally
Train a set of ‘go-to’ persons or solution and create TAT based escalation matrix for any queries / feedback
Closely monitor and report adoption for smooth transition to the change

Digital Channels Product Distribution and Fulfilment

Responsible for designing the end-to-end digital fulfilment process or operating model including sales funnel tracking up to account opening and customer lifecycle management
Build and manage the digital operating model including merchant success team for drop-offs / in-person KYC/delivery, streamlined lean operations team, virtual relationship management and client servicing teams etc.
Planning and detailing each operation required for consistent service promise results, such as staffing levels per product, to realise intended benefits associated with customer service and sales.
Quality control—continuous checking and evaluation of fulfilment processes, operations and service.
Responsible for the performance management of fulfilment. Motivated by the desire to improve profit margins and secure customer loyalty through convenience and distribution exclusivity, assumes significant control over the fulfilment process, principally by determining the quality of delivery.
Drive the required changes in the value chain with fulfilment and operations adhering to strict performance criteria, particularly in relation to response time, product quality standards, and availability levels
Integrate physical and digital distribution model to build a cohesive phygital strategy by leveraging the power of people and digital across all channels, operations in a way to significantly cuts costs and deliver increased value to customers.

Partner in Customer Success – Deliver Always-ON Customer Experience

Always have a “Customer” first attitude and ensure all customer queries / calls are attended to on top-priority.
Provide the Product team with customers’ feedback to help identify potential new features or products.
Monitor the gaps which comes in the way customer experience or internal process or system issues and continuously feedback the project teams with innovations & suggestions to improve the product / process
Act on customer feedback and internal stakeholders’ feedback to constantly improve the product proposition.
Participate in internal brain-storming sessions for development of new products and services or amendment to existing services
Regular internal follow-ups for open customer issues and ensure that customer’s TAT is not impacted by providing alternative or workaround solutions to get the work done.
Facilitate a customer obsession culture within and across teams for the long term success of the brand and continuous business growth
Ensure regular and proactive communication with the customers on all initiatives, plans and practices
Provide insights, key learning’s and digital behavioural trends to relevant stakeholders on digital projects

Stakeholder Management

Build and maintain strong stakeholder relationships by working closely with key internal support and control stakeholders (Branches, virtual relationship hub, business intelligence, product managers, Risk, Compliance and Legal) to ideate, build and manage smooth processes related to digital businesses.
Collaborate with other team members to analyse client requirements and develop customised solutions for payments, investment, asset and liability banking products etc.
Manage vendors and be able to liaise with external stakeholders as the projects may require. Proactively develop relationships with key external stakeholders and vendors and key clients and external regulatory bodies
Have the ability to present to and influence senior stakeholders to quickly be able to drive process changes across the Bank
Regularly communicate the Digital Bank vision and direction to all stakeholders, including the team.
Drive the system towards service quality standards in an efficient operation where risks are well controlled (through product process re-engineering)

Strategy Development and implementation

Leading and developing the Digital Engagement strategy and execution across all customer touch points. Defining relevant channel, audience and content strategies and manage a continuous, meticulously planned and documented execution plan
Co-create a strategic Digital business roadmap and generate ideas towards achieving results in line with the overall strategy, architecting the digital roadmap for the digitization of the Retail customer journeys for service and product delivery
Maintain competitor benchmarking for a superior and consistent customer experience. Responsible for developing adequate defensive strategies in order to secure customer loyalty, leverage competitive advantage, gain inspiration and ideas from competitor’s strengths, and be prepared for any new initiatives that the competition may adopt.
Development of distinct competitive advantage in terms of digital customer value proposition, operating model, products, payments, channels and features ranges. Also, creation of possible new market segments and niches.
Create digital sales campaign for all digital products and services to provide superior and compelling customer experience including sales pitch, marketing campaigns, roadshows etc.
Implement customer engagement plan through calendarised e-mail, SMS, whatsapp etc. communication. Lead and manage on-going digital sustainability campaigns including SEO/SEM, marketing database, email, social media and/or display advertising campaigns, brainstorm new and creative growth strategies

Click here to apply

Control and Governance

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.
On a monthly basis review all reported incidents or risk events together with supporting investigating documents. Identify high-risk areas and create mechanisms to address risks in future.
Ensure that adequate controls are in place and drive a culture of proactive compliance in the function.
Determine action plans to effectively reduce and manage risk issues related to Absa Internal Audit findings, Management Assurance findings, Compliance issues, SOX requirements and operational risk.
Ensure that there are zero findings on internal, external or regulatory audit

Role / Person Specification

Education and Experience Required

Digital-first mindset
Should preferably be a Graduate with more than 8 years of prior experience in a similar role
Experience in dealing with customers to ensure high-quality interaction management and query handling.
Passion for customer success and deep interest in understanding client needs.
Must have a strong knowledge on MS Excel
Strong Marketing skills
Be able to deal with unclear requests and high volume of requests
Ability to work under time and target pressure
Strong interpersonal & communication skills
Strong relationship management skills
Strong problem-solving skills
Strong digital acumen

Knowledge & Skills: (Maximum of 6)

Makes prompt clear decisions (Advanced)
Takes responsibility for actions, projects & people (Advanced)
Takes initiative, act confidently, works independently (Expert)
Initiates and generates activity (Advanced)
Keeps up to date with competitor info (Advanced)
Relevant business and technology knowledge (Advanced)
Displays leadership(Advanced)
Demonstrates integrity (Advanced)required

Competencies: (Maximum of 5 competencies)

Deciding and initiating action
Adapting and responding to change
Entrepreneurial and commercial thinking
Relating and networking
Persuading and influencing
Creating and innovating
Working with people

EducationBachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Click here to apply

Specialist Product Engineer (. Net Developer)

Empowering Africa’s tomorrow, together…one story at a time.

Job SummaryApply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

Job Description

Key Responsibilities:

Design, develop, and maintain .NET applications and services that support data processing and system integration.
Build and consume APIs (RESTful and SOAP) for internal and external system communication.
Collaborate with data engineers, architects, and business analysts to understand data requirements and integration needs.
Develop ETL processes and data pipelines using .NET and related technologies.
Ensure high performance, scalability, and security of integration solutions.
Participate in code reviews, testing, and deployment activities.
Troubleshoot and resolve issues related to data flow, system connectivity, and application performance.
Maintain documentation for developed solutions and integration processes.

Required Skills & Experience:

Proven experience in .NET development (C#, ASP.NET Core, .NET Framework).
Strong understanding of data structures, algorithms, and software design principles.
Experience with SQL Server and writing complex queries, stored procedures, and functions.
Experience with API development and integration (REST, SOAP).
Knowledge of messaging systems (e.g., MSMQ, RabbitMQ, Azure Service Bus) is a plus.
Exposure to cloud platforms (preferably Azure) and containerization (Docker, Kubernetes) is advantageous.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration abilities.

Preferred Qualifications:

Bachelor’s degree in Computer Science, Information Systems, or related field.
Minimum 3 years development using .Net Framework
Experience in Agile/Scrum environments.

EducationBachelor’s Degree: Information Technology

Click here to apply

Chief Information Officer: Banking Product Technology

Empowering Africa’s tomorrow, together…one story at a time.

Job SummaryLead, steer and build Banking Product Technology capabilities for core Retail Banking Product lines to operate an effective technology operating model delivering on integrated technology solutions (architecture, infrastructure, operations and modernisation of platforms) based on a forward-thinking Product technology strategy.
Collaborate across Retail products and channels to align and deliver cohesive competitive technology in line with core banking modernisation objectives and bank of the future aspirations, and in support of growth, scalability, and innovation goals.
Deliver secure and stable Retail Product technology to support transformation, run, and grow

Job Description

Lead the Retail Product Technology strategy and contribute to a future-fit architectural vision that integrates core banking modernisation, cloud adoption, platform engineering, and cross-portfolio interoperability.
Provide thought leadership for core product technologies across the Retail ecosystem
Define and steer the long-term technology direction of core retail products for the bank’s retail value chain to lead to increased competitiveness and support transformation, innovation and enterprise growth
The strategic window could vary between 5 and 15 years.
Contribute to delivery of enterprise-grade technology product solutions that power operational excellence, digital experience, and secure, always-on performance across the Retail value chain.
Promote and elevate data strategy as a core business enabler, ensuring it drives insights, value creation and informed decision-making at all levels.
Anticipate future Product Technology risks and collaborate to design Retail ecosystem-wide strategies to ensure cyber resilience, business continuity and operational security.
Forge strategic technology partnerships and ecosystems to accelerate product innovation and access to emerging capabilities.
Embed Agile engineering and DevOps practices across product squads and delivery teams to drive velocity, flexibility, and responsiveness to change.
Act as a strategic partner to the business – collaborate and co-create on product solutions that enable growth ambitions, enhance customer value, and bring the Retail Bank’s vision to life.

ACCOUNTABILITIES

Strategy Formulation and Execution

Lead the Retail Product Technology strategy and contribute to a future-fit architectural vision that integrates core banking modernisation, cloud adoption, platform engineering, and cross-portfolio interoperability.
Influence the Retail Bank’s technology investment decisions to improve operational efficiency and competitive advantage.
Set and articulate a long-term strategy with defined objectives, success metrics, and alignment to Group direction and shareholder value creation
Strengthen the bank’s competitiveness through strategic partnerships and industry influence.
Drive the disciplined execution of strategic priorities, ensuring business enablement and operational readiness across the business unit.
Develop and communicate a clear strategic vision for the business area, ensuring alignment with organisational goals, fostering a culture of innovation, and influencing industry discourse.
Drive and monitor performance, ensuring timely delivery against strategic goals, and provide transparent reporting on progress, risks, and outcomes.
Lead transformation as a deeply committed journey, positioning the bank as a customer-centric organisation underpinned by robust journey management and market-leading technology systems and practices.

Customer Primacy

Ensure technology platforms directly enable superior customer experience.
Support customer value propositions by delivering secure, scalable, and personalised technology capabilities.
Apply deep customer understanding to guide capability development, prioritisation, and value creation across the business.
Champion a culture of customer-centricity that balances exceptional experience with sustainable financial performance.
Prioritise customer-centric initiatives that use data and insights to elevate customer experience, satisfaction, and loyalty—driving both growth and profitability.
Promote collaboration across business units and product areas to harmonise capabilities, ensuring seamless and differentiated customer journeys.
Advocate for the segment agenda at executive level, ensuring alignment and integration with Group priorities and cross-functional stakeholders.

Sustainable Growth

Drive the delivery of the segment growth agenda in alignment with Group strategic priorities and shareholder expectations.
Collaborate across the Executive team and with key stakeholders to translate strategic intent into executable growth plans.
Mobilise the business area to deliver on strategic objectives, securing ownership, accountability, and cross-functional commitment.
Accelerate the segment and the business area contribution to sustainable, enterprise-wide performance and long-term value creation.
Ensure investment decisions reflect both customer and product P&L considerations, and that they align to strategic imperatives and financial sustainability.

Client-Driven Innovation and Change

Drive the scalability of product technologies and platforms to support business growth across customer, product, and digital portfolios.
Deliver fit-for-purpose systems that support high-volume transaction environments and future expansion models.
Collaborate across the Executive team and with key stakeholders to translate strategic intent into executable growth plans.
Mobilise the business unit to deliver on strategic objectives, securing ownership, accountability, and cross-functional commitment.
Accelerate the segment and the business unit’s contribution to sustainable, enterprise-wide performance and long-term value creation.
Stay informed of industry and competitor trends to ensure business decisions support market relevance and client value.
Actively shape the client experience agenda through strategic input, cross-functional collaboration, and delivery accountability.
Lead and manage change initiatives with discipline and empathy, driving transformation practices

Leading Talent

Accountable for building deep specialist leadership across engineering, architecture, platform operations, and technology risk.
Drive upskilling and future-proofing of technology teams aligned with cloud, digital, and platform innovation roadmaps.
Adopt and apply enterprise-wide human capital processes in ways that reinforce the organisation’s brand, values, and strategic priorities.
Ensure leadership and workforce capabilities are developed to meet current and future business needs.
Foster a high-performance, inclusive culture that supports employee engagement and delivers on the employee value proposition.
Provide executive oversight on people matters, including performance management, talent recognition, and resolution of escalated issues.
Attract, develop, and retain top talent, creating pathways for diversified experiences and future-ready skills development. Empower leaders to act as culture shapers and catalysts for transformation.

Operational Effectiveness

Manage and monitor the operational resilience, performance, and security of all Retail Product Technology platforms.
Ensure availability, stability and optimisation of architecture and engineering platforms and core systems.
Translate strategic priorities into clear implementable operational plans and performance measures, ensuring disciplined execution and timely course correction where required.
Ensure alignment with other business units to ensure coherent delivery, operational integration, and resource optimisation.
Represent the business with regulators and in key industry forums, reinforcing strategic positioning and operational credibility.
Leverage business intelligence, performance insights, and external trends to inform decision-making and shape operational direction.
Drive operational excellence through comprehensive process reviews aimed at harmonising with customer journeys and enabling faster execution through digital adoption and modernised technologies.

Digital Adoption

Lead platform enablement and integration to support seamless digital journeys.
Accountable for alignment and integration between product technology squads and coordination with digital and other technology squads to deliver business value through reusable, scalable solutions.
Identify and champion opportunities to digitise, automate, and innovate in ways that enhance customer experience, operational efficiency, and strategic agility.
Drive the adoption and optimisation of digital platforms and technologies to unlock business value, scalability, and performance excellence.

Good Governance, Risk and Compliance

Accountable for the Retail Product Technology risk posture, ensuring consistent standards, remediation and risk management across product technology portfolios.
Anticipate future Product Technology risks and collaborate to design Retail ecosystem-wide strategies to ensure cyber resilience, business continuity and operational security.
Partner with Group Tech and Architecture teams to manage compliance, control frameworks, and risk assurance.
Lead the implementation of integrated governance, compliance, and internal control frameworks that uphold the organisation’s integrity and licence to operate.
Embed a culture of risk-aware decision-making and proactively address complex regulatory and business risks to safeguard long-term sustainability.
Ensure a robust risk management framework is operational at all levels, integrated into day-to-day decision-making and strategic planning.

Data Monetisation

Accountable to promote and elevate data strategy as a core business enabler in the Product Technology stack, ensuring it drives insights, value creation and informed decision-making at all levels.
Harness data as a strategic asset to inform decision-making, optimise performance, and unlock new sources of economic value.
Leverage internal and external data ecosystems to drive actionable insights and deliver measurable business outcomes at scale.

Stakeholder Management

Collaborate across Retail ecosystem including, Product, Digital, Data & Analytics, and Group Tech to align architecture, engineering, and delivery objectives.
Lead and drive cross-portfolio engagements to ensure common tooling, design standards, and architectural frameworks.
Build and maintain strong, trust-based relationships with customers, employees, regulators, and strategic partners to enable collaborative execution of the transformation agenda.
Ensure stakeholder alignment around key priorities, promoting shared ownership of the Bank’s vision and value creation goals.

Work Experience:

15+ years in large-scale technology leadership roles within Financial Services, including at least 7 years in executive roles across technology and/or technology transformation in large, complex enterprises.

Demonstrated success in enterprise architecture, platform engineering, systems integration, and operational technology management
Deep experience leading multidisciplinary technology teams and working across business–technology interlocks and ecosystems.
Experience in core banking systems, cloud transformation, agile delivery models, and risk-managed platform operations

EducationPostgraduate Degrees and Professional Qualifications: Information Technology

Click here to apply

Chief Information Officer: Digital Technology

Empowering Africa’s tomorrow, together…one story at a time.

Job SummaryLead, steer and build Digital technology capabilities that support and enable Retail Digital Banking to a purpose of integrated channel with seamless and premium experiences to customers, defining and executing Digital technology strategy, architecture, infrastructure, operations and platform solutions.
Collaborate across all Technology portfolios to align and deliver cohesive competitive digital technology bringing together an orchestrated view of Retail technology to meet digital business priorities and future-bank aspirations, and in support of growth, scalability, and innovation goals.
Deliver secure and stable Retail Digital technology to support transformation, run, and grow mandates.

Job Description

KEY FOCUS AREAS

Lead the Retail Digital Technology strategy and contribute to a future-fit architectural vision shaping the Retail digital infrastructure and capabilities
Provide thought leadership for digital technologies across the Retail ecosystem
Define and steer the long-term digital technology direction of the bank’s retail value chain to lead to increased competitiveness and support transformation, innovation and enterprise growth.
The strategic window could vary between 5 and 15 years.
Build and apply technology capabilities to enable and drive reimagined digital business models, improve customer experience and unlock new revenue streams.
Promote and elevate data strategy as a core business enabler, ensuring it drives insights, value creation and informed decision-making at all levels.
Anticipate future Digital Technology risks and collaborate to design Retail ecosystem-wide strategies to ensure cyber resilience, business continuity and operational security.
Forge strategic technology partnerships and ecosystems to accelerate digital innovation and access to emerging capabilities.
Embed Agile engineering and DevOps practices across digital squads and delivery teams to drive velocity, flexibility, and responsiveness to change.
Act as a strategic partner to the business – collaborate and co-create on product solutions that enable growth ambitions, enhance customer value, and bring the Retail Bank’s vision to life.

ACCOUNTABILITIES

Strategy Formulation and Execution

Lead the Retail Digital Technology strategy and contribute to a future-fit architectural vision that integrates core banking modernisation, cloud adoption, platform engineering, and cross-portfolio interoperability.
Influence the Retail Bank’s technology investment decisions to improve operational efficiency and competitive advantage.
Set and articulate a long-term strategy with defined objectives, success metrics, and alignment to Group direction and shareholder value creation
Strengthen the bank’s competitiveness through strategic partnerships and industry influence.
Drive the disciplined execution of strategic priorities, ensuring business enablement and operational readiness across the business unit.
Develop and communicate a clear strategic vision for the business area, ensuring alignment with organisational goals, fostering a culture of innovation, and influencing industry discourse.
Drive and monitor performance, ensuring timely delivery against strategic goals, and provide transparent reporting on progress, risks, and outcomes.
Lead transformation as a deeply committed journey, positioning the bank as a customer-centric organisation underpinned by robust journey management and market-leading technology systems and practices.

Customer Primacy

Ensure digital technology platforms directly enable superior customer experience.
Support customer value propositions by delivering secure, scalable, and personalised digital technology capabilities.
Apply deep customer understanding to guide capability development, prioritisation, and value creation across the business.
Champion a culture of customer-centricity that balances exceptional experience with sustainable financial performance.
Prioritise customer-centric initiatives that use data and insights to elevate customer experience, satisfaction, and loyalty—driving both growth and profitability.
Promote collaboration across business units and product areas to harmonise capabilities, ensuring seamless and differentiated customer journeys.
Advocate for the segment agenda at executive level, ensuring alignment and integration with Group priorities and cross-functional stakeholders.

Sustainable Growth

Drive the delivery of the segment growth agenda in alignment with Group strategic priorities and shareholder expectations.
Collaborate across the Executive team and with key stakeholders to translate strategic intent into executable growth plans.
Mobilise the business area to deliver on strategic objectives, securing ownership, accountability, and cross-functional commitment.
Accelerate the segment and the business area’s contribution to sustainable, enterprise-wide performance and long-term value creation.
Ensure investment decisions reflect both customer and product P&L considerations, and that they align to strategic imperatives and financial sustainability.

Client-Driven Innovation and Change

Drive the scalability of digital technologies and platforms to support business growth across customer, product, and digital portfolios.
Deliver fit-for-purpose systems that support high-volume transaction environments and future expansion models.
Collaborate across the Executive team and with key stakeholders to translate strategic intent into executable growth plans.
Mobilise the business unit to deliver on strategic objectives, securing ownership, accountability, and cross-functional commitment.
Accelerate the segment and the business unit’s contribution to sustainable, enterprise-wide performance and long-term value creation.
Stay informed of industry and competitor trends to ensure business decisions support market relevance and client value.
Actively shape the client experience agenda through strategic input, cross-functional collaboration, and delivery accountability.
Lead and manage change initiatives with discipline and empathy, driving transformation practices

Leading Talent

Accountable for building deep specialist leadership across engineering, architecture, platform operations, and technology risk.
Drive upskilling and future-proofing of technology teams aligned with cloud, digital, and platform innovation roadmaps.
Adopt and apply enterprise-wide human capital processes in ways that reinforce the organisation’s brand, values, and strategic priorities.
Ensure leadership and workforce capabilities are developed to meet current and future business needs.
Foster a high-performance, inclusive culture that supports employee engagement and delivers on the employee value proposition.
Provide executive oversight on people matters, including performance management, talent recognition, and resolution of escalated issues.
Attract, develop, and retain top talent, creating pathways for diversified experiences and future-ready skills development.
Empower leaders to act as culture shapers and catalysts for transformation.

Operational Effectiveness

Manage and monitor the operational resilience, performance, and security of all Retail Digital Technology platforms.
Ensure availability, stability and optimisation of architecture and engineering platforms and associated systems.
Translate strategic priorities into clear implementable operational plans and performance measures, ensuring disciplined execution and timely course correction where required.
Ensure alignment with other business units to ensure coherent delivery, operational integration, and resource optimisation.
Represent the business with regulators and in key industry forums, reinforcing strategic positioning and operational credibility.
Leverage business intelligence, performance insights, and external trends to inform decision-making and shape operational direction.
Drive operational excellence through comprehensive process reviews aimed at harmonising with customer journeys and enabling faster execution through digital adoption and modernised technologies.

Digital Adoption

Lead platform enablement and integration to support seamless digital journeys.
Accountable for alignment and integration between digital technology squads and coordination with other technology squads to deliver business value through reusable, scalable solutions.
Identify and lead opportunities to digitise, automate, and innovate in ways that enhance customer experience, operational efficiency, and strategic agility.
Drive the adoption and optimisation of digital platforms and technologies to unlock business value, scalability, and performance excellence.

Good Governance, Risk and Compliance

Accountable for the Retail Digital Technology risk posture, ensuring consistent standards, remediation and risk management across product technology portfolios.
Anticipate future Digital Technology risks and collaborate to design Retail ecosystem-wide strategies to ensure cyber resilience, business continuity and operational security.
Partner with Group Tech and Architecture teams to manage compliance, control frameworks, and risk assurance.
Lead the implementation of integrated governance, compliance, and internal control frameworks that uphold the organisation’s integrity and licence to operate.
Embed a culture of risk-aware decision-making and proactively address complex regulatory and business risks to safeguard long-term sustainability.
Ensure a robust risk management framework is operational at all levels, integrated into day-to-day decision-making and strategic planning.

Data Monetisation

Accountable to promote and elevate data strategy as a core business enabler in the Product Technology stack, ensuring it drives insights, value creation and informed decision-making at all levels.
Harness data as a strategic asset to inform decision-making, optimise performance, and unlock new sources of economic value.
Leverage internal and external data ecosystems to drive actionable insights and deliver measurable business outcomes at scale.

Stakeholder Management

Collaborate across Retail ecosystem including, Product, Digital, Data & Analytics, and Group Tech to align architecture, engineering, and delivery objectives.
Lead and drive cross-portfolio engagements to ensure common tooling, design standards, and architectural frameworks.
Build and maintain strong, trust-based relationships with customers, employees, regulators, and strategic partners to enable collaborative execution of the transformation agenda.
Ensure stakeholder alignment around key priorities, promoting shared ownership of the Bank’s vision and value creation goals.

Work Experience:

15+ years in large-scale technology leadership roles within Financial Services, including at least 7 years in executive roles across technology and/or technology transformation in large, complex enterprises.

Demonstrated success in enterprise architecture, platform engineering, systems integration, and operational technology management
Deep experience leading multidisciplinary technology teams and working across business–technology interlocks and ecosystems.
Experience in digital technologies, core banking systems, cloud transformation, agile delivery models, and risk-managed platform operations

EducationPostgraduate Degrees and Professional Qualifications: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Click here to apply

Specialist Solution Analyst

Empowering Africa’s tomorrow, together…one story at a time.

Job Description

EducationBachelor’s Degree: Information Technology

Click here to apply

We wish you all the best with your applications

Share this post on

Facebook X LinkedIn

Share this post on

Manager Service Delivery

Empowering Africa’s tomorrow, together…one story at a time.

Specialist Support Engineer (SAP 4 Hana)

Empowering Africa’s tomorrow, together…one story at a time.

Digital Manager

Chief Information Officer: AVAF

Empowering Africa’s tomorrow, together…one story at a time.

Specialist Platform Engineer

Empowering Africa’s tomorrow, together…one story at a time.

Lead Product Engineer

Specialist Solution Analyst

Head of Digi Banking

Drive Digital Business Development

Create Digital Operating Model and product distribution strategy

Strategy Development and implementation

Control and Governance

Role / Person Specification

Education and Experience Required

Knowledge & Skills: (Maximum of 6)

Competencies: (Maximum of 5 competencies)

Specialist Product Engineer (. Net Developer)

Empowering Africa’s tomorrow, together…one story at a time.

Chief Information Officer: Banking Product Technology

Chief Information Officer: Digital Technology

Specialist Solution Analyst

Empowering Africa’s tomorrow, together…one story at a time.

Share this post on

Be the first to comment

Leave a Reply Cancel reply