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Universal Banker (Level 1)
Job Description
We’re looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service. To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.
Qualifications
- National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.
Required Experience:
- 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
- Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
- Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
- In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
- Strong understanding of banking products, policies, and regulatory compliance.
- Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.
Additional Information
Behavioural Competencies
- Generating Ideas
- Exploring Possibilities
- Providing Insights
- Adopting Practical Approaches
- Convincing People
Technical Competencies
- Banking Process & Procedures
- Client Acceptance & Review
- Application & Submission Verification (Consumer Banking)
- Customer Understanding (Consumer Banking)
- Product Knowledge (Consumer Banking)
Click here to apply
Relationship Manager I, Private Bank
Job Description
We are seeking a dynamic and results-driven Relationship Manager to join our Private Banking team. This role is responsible for growing, managing, and retaining a portfolio of high-net-worth clients while delivering exceptional value through personalised financial solutions.
Key Responsibilities:
- Develop and maintain strong relationships with high-net-worth clients by providing tailored financial solutions, proactive engagement, and outstanding service.
- Conduct in-depth financial analyses, create personalised banking strategies, and ensure full compliance with regulatory requirements and internal policies.
- Analyse industry trends, assess the competitive landscape, and provide performance reports to support informed decision-making and drive business growth.
Qualifications
Minimum Qualifications:
- FAIS aligned Degree in Business Commerce (NQF7 or higher)
Essential Experience:
- A minimum of 5-7 years’ experience in sales, service, relationship management, credit applications, and financial acumen within the financial services industry.
- Proven ability to acquire, manage, and retain high-net-worth clients through tailored financial solutions, proactive engagement, and strong relationship-building skills.
- Strong financial analysis skills, experience in credit applications, debt restructuring, and compliance with regulatory and risk management requirements.
- Advanced knowledge of banking products, processes, and procedures, with the ability to make informed decisions, empower individuals, and drive business growth.
Additional Information
Behavioural Competencies:
- Articulating Information & Providing Insights
- Interpreting Data & Examining Information
- Developing Expertise
- Convincing People & Establishing Rapport
- Producing Output
- Seizing Opportunities
- Taking Action
Technical Competencies:
- Banking Process & Procedures
- Commercial Acumen
- Customer Understanding ( Consumer Banking)
- Financial Acumen
- Product Knowledge (Consumer Banking)
- Risk Identification
- Risk Reporting
Click here to apply
Officer, Customer Liaison (Level 1)
Job Description
We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.
- Warmly greet and assist customers as they enter the branch, creating a positive first impression
- Identify and assess customer needs through active listening and questioning
- Record and monitor customer inquiries, ensuring accurate documentation
- Efficiently allocate customers to appropriate departments or specialists for further assistance
- Provide basic information and guidance on bank products and services
- Handle and resolve simple customer queries independently
- Maintain a high level of integrity and adhere to ethical standards in all interactions
- Collaborate with other team members to ensure smooth customer flow within the branch
- Stay updated on bank policies, procedures, and product offerings to provide accurate information
- Contribute to maintaining a clean and welcoming branch environment
Qualifications
- National Certificate (NQF5) or equivalent qualification
Experience
- 1-2 years of branch banking experience, focusing on customer service
- Excellent communication and interpersonal skills
- Proficiency in computer systems, including banking software
- Strong problem-solving abilities and attention to detail
- Customer-centric mindset with ability to work in a fast-paced environment
- Basic knowledge of banking products and services (preferred)
- Fluency in English and other local languages (advantageous)
Additional Information
Behavioural Competencies:
- Following Procedures
- Interacting with People
- Managing Tasks
- Meeting Timescales
- Producing Output
- Showing Composure
- Team Working
- Upholding Standards
Technical Competencies:
- Banking Process & Procedures
- Client Servicing
- Customer Reception and Channelling
- Product Knowledge (Consumer Banking)
Click here to apply
Consultant, Cash (Level 1)
Job Description
To attend to any cash related matter (e.g., walk-in customers, ATM’s) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications
- Matric certificate
- National Certificate in Banking (NQF5 FAIS recognised qualification)
Required Experience:
- A minimum of 1-2 years of relevant experience is imperative.
- Candidates must demonstrate extensive and comprehensive branch banking experience. It is essential that applicants possess a thorough understanding of the bank’s established policies and procedures, particularly in relation to teller operations and frontline support. Proficiency in managing bulk cash transactions and ATM operations is non-negotiable. A robust grasp of legal aspects pertaining to cash handling is mandatory. Furthermore, candidates are required to exhibit an in-depth knowledge of the functions performed by various departments within the branch structure.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Following Procedures
- Managing Tasks
- Producing Output
- Providing Insights
- Understanding People
- Upholding Standards
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
- Product Knowledge (Consumer Banking)
Click here to apply
Head, Private Banking
Job Description
We are seeking a seasoned and visionary Head of Private Banking to lead and grow our Private Banking proposition in the Garden Route area of the Western Cape. This strategic leadership role is accountable for business growth, client acquisition, and revenue delivery in a highly competitive and affluent market.
You will lead a team of high-performing Private Bankers to deliver bespoke financial solutions, while actively expanding our market presence, entrenching our brand, and deepening relationships with influential and high-net-worth clients. This role calls for a leader who thrives on business building, innovation, and exceptional client engagement, with a focus on delivering measurable growth and elevating the client experience.
Key Responsibilities:
- Market Growth & Business Development: Expand the Private Banking footprint, grow market share, and drive revenue through strategic business-building initiatives.
- Client Relationship Management: Cultivate long-term relationships with influential clients, delivering tailored investment, lending, and advisory solutions.
- Leadership & Team Development: Lead, inspire, and develop a high-performing Private Banking team to deliver exceptional results.
- Risk & Operational Oversight: Manage credit decisions, portfolio health, budgets, and compliance to ensure sustainable growth.
- Collaboration & Brand Positioning: Partner across teams to deliver integrated solutions and entrench the Bank’s brand in the region.
Qualifications
- Bachelor’s Degree (or equivalent NQF7 qualification) in Finance, Commerce, or related field, FAIS-aligned.
- RE1 – Regulatory Examination for Key Individuals: Required for approval as a Key Individual to oversee fit and proper compliance within Financial Services.
- RE5 – Regulatory Examination for Representatives: Required to provide financial advice and intermediary services under FAIS.
Experience Required
- Proven Leadership: 8–10 years’ senior leadership experience in Private Banking, Wealth Management, or Affluent Client Services, leading teams of 10+ in a highly competitive market.
- Business Growth & Market Expansion: Demonstrated success in building and growing profitable client portfolios, driving market share, and unlocking new revenue opportunities.
- Credit Structuring & Risk Management: Extensive experience in preparing and motivating credit applications, partnering with Credit to deliver quality lending decisions, and managing portfolio health.
- Financial & Operational Expertise: Strong track record in budgeting, forecasting, cost management, governance, and implementing integrated, multi-product solutions to meet complex client needs.
Additional Information
Behavioural Competencies:
- Articulating Information & Developing Expertise
- Directing & Understanding People
- Embracing Change
- Interacting with People & Convincing People
- Making Decisions
- Producing Output
- Resolving Conflict
Technical Competencies:
- Business Acumen
- Financial Acumen
- People Strategy Development
- Product Knowledge (Consumer Banking)
- Risk Identification
- Risk Management
- Value Identification
Click here to apply
Manager, Product-Card Acquiring Experience
Job Description
To assist in the development and management of the card acceptance solutions, product strategy, compliance, stakeholder management and related initiatives. To lead in defining and implementing the product strategy including customer experience, product knowledge development and management for all relative stakeholders, relationship management, requirements management to support the revenue targets. This includes support on the execution of the product strategy, customer requirements analysis and product value chain management during the development and maintenance of customer focused solutions. Product, card knowledge and financial acumen are key requirements to successfully fulfil the expectations of this role.
Qualifications
Minimum Qualifications
Type of Qualification: Undergraduate Degree
Field of Study: Business Commerce
Other Minimum Qualifications, Certifications or Professional Memberships: Finance, Accounting, project management, BSC Engineering, etc.
Experience Required
Minimum of 4 years experience in Experience of working with multiple teams within the bank to solve for customer problems and requirements. Experience in managing multiple client interfaces and dealing with variable issues. Displays an understanding of the bank’s various IT systems and IT processes. Experience in leading people. Experience in implementing medium to large scale projects. Experience in influencing key business stakeholders. Preferred knowledge in managing vendor contracts / outsourced relationships. Management of stakeholder relationships, both internally and externally to manage delivery of products and services.
Additional Information
Behavioral Competencies :
- Generating Ideas
- Exploring Possibilities
- Providing Insights
- Developing Expertise
- Taking Action
Technical Competencies :
- Business Process Design
- Stakeholder Management
- Process Analysis and Redesign
- Supplier Relationship Management
- Business Acumen
Please note: All our recruitment processes comply with the applicable local laws and regulations.
We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za
Click here to apply
Manager, Acquisition
Job Description
To focus on new to bank acquisition of SMME and Enterprise business clients (turnover of R10-R300m per annum). Act as a sales representative in fulfilment through the intermediary process through transactional product sales (Transactional Accounts, Online Banking, Cash, Merchant Acquiring, Lending and Savings & Investment products) to deliver and enable provincial teams to achieve sales targets, growth of client base and align with the overall Client Coverage consumer objectives.
Qualifications
Qualification
- Business Commerce Degree
Experience
- 3-4 years experience in Client Solutions in a Banking Sales environment
- Proven sales track record in the financial services industry
- Knowledge of the bank’s products and services
- Experience in preparing and motivating Credit applications is essential
Additional Information
Behavioural Competencies
- Checking Things
- Managing Tasks
- Convincing People
- Establishing Rapport
- Interpreting Data
Technical Competencies
- Customer Understanding (Business Banking)
- Product Knowledge (Business Banking)
- Client Retention
- Risk Management, Risk Identification and Risk Reporting
Click here to apply
Banker, Relationship, Enterprise Prtflio
Job Description
To provide a virtual/ branch-based sales and service function by adding value to small businesses requiring financial and non-financial (e.g., platform business) solutions, which enables customers to pursue their ambitions, allowing them to stimulate and contribute to the South African economy.
Qualifications
Type of Qualification: First Degree (FAIS required)
Field of Study: Business Commerce
Experience Required
Relationship Banking (Client Coverage)
Business & Commercial Banking
3-4 years previous experience within the Personal/Consumer banking environment as a Customer Consultant/Personal Banker and/or Enquiries Officer is preferable.
Additional Information
Behavioural Competencies:
- Articulating Information
- Convincing People
- Documenting Facts
- Establishing Rapport
- Examining Information
Technical Competencies:
- Active Listening
- Organization Change Management
- Risk Identification
- Risk Management
- Risk Reporting
Click here to apply
Manager, Relationship, Growth
Manager, Relationship, Growth
Job Overview
Business Segment: Business & Commercial Banking
Location: ZA, KwaZulu Natal, Vryheid, 196 Mark Street Cnr Mark Street &, High St, Vryheid, 3100
Job Type: Full-time
Job Ref ID: 80442300A-0001
Date Posted: 9/3/2025
Job Description
To grow and retain a portfolio of high-value Growth Segment relationships through partnering for growth by proactively providing a high-end differentiated service and value-adding solutions.
Qualifications
Qualifications
- Bachelor’s degree in business, Finance, Economics, Accounting, or a related field (FAIS aligned)
- A master’s degree (MBA) or postgraduate diploma in Business Administration, Finance, or Banking may be advantageous
- Professional certifications such as Certified Banker (CB), Certified Financial Planner (CFP), or Chartered Financial Analyst (CFA) can be a plus
Experience
- 3–7 years of experience in business banking, commercial banking, or corporate banking
- Proven experience in relationship management, financial advisory, or credit analysis for business clients
- Experience in lending, credit risk assessment, and structuring financial solutions for business clients
- Knowledge of SME banking, mid-market banking, or high-net-worth business clients is often required
Additional Information
Behavioural Competencies
- Directing People
- Embracing Change
- Empowering Individuals
- Exploring Possibilities
- Following Procedures
Technical Competencies
- Account Opening & Maintenance
- Application & Submission Verification (Business Banking)
- Customer Understanding (Business Banking)
- Product Knowledge (Business Banking)
- Risk Identification
Click here to apply
Product Manager
Job Description
To execute on Business and Commercial lines product strategy and work closely with Insurance Product Suppliers, distribution, sales, marketing, risk, compliance, legal and technology teams.
Provide support to ensure revenue and customer satisfaction goals are met.
To execute Product initiatives on all products within portfolio (new and enhancements)
Stakeholder Management on Standalone portfolio
EcoSystem integrations (Segment)
To execute on the successful implementation of enhancements and/or new products in new and existing channels/platforms & partnerships.
To ensure legislative/compliance changes to existing processes to comply with changing legal requirements.
Execution of new/alternative distribution channels–to expand exposure beyond existing Banking customers.
Execute on all Governance processes for onboarding new channels (RMP, TPRM / Aravo, Agreements, Service requirements and Needs Assessments)
Qualifications
Qualification RequiredDegree:
Bachelors (Business Management / Marketing / Finance)
Insurance Related Certifications
RE & KI
Driver’s license for travel is required
FAIS Representative
Registered as a Financial Advisory and Intermediary Services (FAIS) Key Individual (KI);
Experience Required
Minimum 10 – 15 years working experience in the Short-Term Commercial Insurance. Additional experience in Life Products would be advantageous.
Min 5 years in a Product Management Role
Minimum 5 years’ relationship management experience.
Successful ability to deal with complexity and ambiguity.
Cross-functional collaboration and teamwork.
Relevant experience in managing and delivering big projects.
Additional Information
Behavioural Competencies:
- Articulating Information
- Challenging Ideas
- Making Decisions
- Directing People
- Empowering Individuals
- Embracing Change
- Valuing Individuals
- Providing Insights
- Upholding Standards
- Producing Output
- Taking Action
- Seizing Opportunities
- Pursuing Goals
- Resolving Conflict
- Following Procedure
Technical Competencies:
- Client Acceptance and Review
- Insurance Principles
- Insurance and Product Knowledge
- Financial Acumen
- Underwriting Management
- People Strategy Development
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