Agent: IT Service Desk

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Reference Number: SITA/20251031/2608
BPS Vacancy Number: VAC00850/26
Job Title: Senior Specialist: ICT Certification
Job Level: D1
Vacancy Type: Internal & External
Salary Range: R558347.00 – R837521.00
Organisation Name: State Information Technology Agency
Division: CDS: Executive Corporate & Digital Strategy
Department: Norms Standards and Quality
Employment Type: Contract
Contract Duration: 3 years
Location: Centurion
Number Of Openings: 1

Purpose of Job:
To execute and implement interoperability certification services in accordance with relevant ICT standards, the SITA Act and regulation as well as the enterprise architecture for Government.

Responsibilities:
•Develop new ICT standards and specifications according to Government requirements in order to address risks to the South African Government
•Verify and certify OEM products against established MIOS standards
•Adhere to Technology Certification Process write all unit activities (specification, evaluation, certification and consultation)
•Provide technology consultation and advice to Government clients
•Perform focussed technology research inclusive of collaboration with industry standards bodies and OEMs
•Maintain and control Lab facility, assets in line with SOP and other ICT standards and frameworks
•Develop and verify Lab test results repository
•Identify and/or develop new test procedures and benchmark.

Qualifications and Experience:
Minimum: 3-year National Diploma/Degree in ICT-related qualification – at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6.
Preferred: Preference will be given to candidates with a 4-year Computer or Electronic Engineering Degree or equivalent at (NQF Level 7).
Certifications: A+ and N+ (Equivalent certification such as Cisco). COBIT, ITIL or other IT architecture-related certifications would be an added advantage.
Experience: 5 to 6 years of experience in ICT infrastructure/ ICT Security/ End User Computing including:
Experience in the ICT field Experience in Lab operations. Performing Testing of ICT products. Configuration, testing and maintenance of hardware (e.g. laptops, servers, network equipment, converged communication, multifunction devices, etc.); consulting and interacting with relevant stakeholders, e.g. OEMs, and Industry standards bodies. Compilation of vendor agnostic specifications. Experience of working with Proofs of Concept, pilot projects and assisting to adopt a new technology will be an added benefit.

Knowledge:
Knowledge of: Corporate and ICT Governance. Development, Implementation and Integration Methodologies, including Testing, Packaging and Release. IT Quality Management, knowledge of business operations and systems, requirements process, knowledge of IIBA principles and practices. Business Process Management. IT Security and ICT Standards Legislative environment and IT Legislation. COTS (Commercial of the Shelf) Products. OSS (Open-Source Software) Products. Project Management. Application Maintenance and Support.
Hosting and Converged Communication. Enterprise architecture framework (TOGAF, Zachman, FEAF,
MODAF, GWEA Framework, MIOS).

Technical Competencies
NB: EMAILED CV’S WILL NOT BE ACCEPTED
Database Administration
The installation, configuration, upgrade, administration, monitoring and maintenance of databases. Providing support for operational databases in production use and for internal or interim purposes such as iterative developments and testing. Improving the performance of databases and the tools and processes for database administration (including automation).
Database Management
The manipulation and control of data to meet necessary conditions throughout the entire data lifecycle

Interpersonal and Behavioural Competencies
Attention to Detail
The ability to ensures information is complete and accurate.
Analytical thinking
Identifies issues; obtains relevant information, relates and compares data from different sources, and identifies
alternative solutions.
Continuous Learning
The ability to constantly expand one’s skill set.
Disciplined
Showing a controlled form of behaviour or way of working, diligently.
Resilience
The ability to effectively handle disappointment, rejection and set-backs while still working well and meeting
deadlines.
Stress Management
The ability to keep functioning effectively when under pressure and maintain self control in the adversity.

Closing Date : 12 Nov 2025

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