Telkom SA (Ltd) Vacancies

To apply, click on the link at the end of the posts and all the best with your applications.

Specialist: Archivist

Date: 5 Nov 2025

Location: Centurion, Gauteng, ZA

Company: Company

Structural Information
Job number: 10006355

Job title: Specialist: Archivist

Job grade: S5

Group/ BU: Corporate

Division: Group Chief of Finance

Span of control: 1-5

Reports to: Executive Management

Core Description
Responsible for establishing and maintaining an active, continuous programme for cost effective & efficient management of the company’s archives, records and electronic records in accordance with statutory and regulatory requirements. This involves a Group-wide legal compliance accountability, as well as governance, policy ownership and training responsibilities. It also requires the ability to manage Group risk and ensure digital accessibility of information.

Job Responsibilities
Identify and acquire materials of historical significance.
Evaluate the value of records for retention or disposal.
Arrange and describe records according to archival standards.
Ensure the long-term preservation of materials through proper storage and conservation techniques.
Make materials available to researchers and the public, including creating finding aids and online access.
Provide support to researchers using the archives.
Ensure the archive store is well maintained to avoid environmental deterioration.
Conduct training to selected BU’s Record Officers.
Update the Document Retention and Archive Policy according to legislation.
Capture archive records on the Archive intranet portal.
Digitise archive records selected for permanent preservation.
Ingest the digitised records to the Archive intranet portal.
Guide Telkom employees on how to transfer records to the archive.
Write appraisal report on each archive group.
Organise document destruction and file the destruction certificate.
Manage the archive risk controls in Telkom GRC.
Prepare and maintain an up-to-date Group Archive policy and guidelines.
Manage to contract workers in the Telkom Group archive.
Ensure compliance of the Archive with all the relevant legislative requirements, including creating a file plan, liaising with the regulatory bodies and ensuring the archiving environment is at the correct level.
Ensure compliance of the Telkom Group Archive to relevant laws and regulations such as National Archives and Records Service of South Africa Act (Act No. 43 of 1996), Promotion of Access to Information Act (PAIA, Act No. 2 of 2000, Protection of Personal Information Act (POPIA, Act No. 4 of 2013), Electronic Communications & Transactions Act (ECTA, Act No. 25 of 2002).
Implement the Telkom Group Archive Digitisation programme.
Core Competencies
Functional Knowledge
Communication; Archive and Records Management Legislation; Archive Practices and Processes; Archive Policies; South Africa History and applicable archives and record and information storing legislation; Statutory and Regulatory Requirements

Functional Skills
Analytical; Problem solving skills/ solution oriented; Ability to work independently; Excellent organisation and administration; Computer applications; Trustworthy and integrity

Competencies (Behaviour)
Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches.
Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks
Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities
People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working; Values aligned with company Values; Trustworthy; Disciplined; Discreet; Independent; Organized; Integrity

Certifications
None
Education
NQF 6: 3 year Diploma/ National Diploma
Experience
5 Years relevant experience
Additional Information
Qualifications and experience:

Relevant degree/ diploma (NQF level 6/7) preferably in the archive and records management studies or information and knowledge management studies (management, retrieval and organisation of information).
Relevant experience in the management of archives, records, and electronic records.
Special Requirements
Valid Drivers license
Physical Requirements
Ability to lift and carry boxes or volumes weighing up to 10-20kg
Key Stakeholders
Telkom employees
Telkom GRC
Regulatory Bodies
BU representatives
Internal/ external researchers
Metrofile
Group Contract workers

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Specialist: Carrier Business Dev

Location: Centurion, Gauteng, ZA

Company: Company

Structural Information
Job number: 10031367

Job title: Specialist: Carrier Business Dev

Job grade: S5

Group/ BU: Openserve

Division: Openserve

Span of control: 0-5

Reports to: Senior Management

Core Description
Developing and increasing the carrier business sector and implementing solutions as designed and planned. Improve Customer value propositions across the service delivery value chain required to deliver the end-to-end Carrier Development customer value propositions.

Job Responsibilities
Grow the carrier & global business portfolio revenue in line with business plan objectives.
Implement existing programmes and proactively identify gaps and opportunities across the Marketing Mix
Develop and Implement Customer Value Propositions and solutions across the Carrier Development, in collaboration with relevant stakeholders.
Understand market dynamics/ trends and competitor activities, and their impact on the Openserve segments and align/ review and implement activities accordingly
Interpret business plan and conduct planning sessions
Draw and maintain an account plan for each client, informed by an understanding of the client’s strategy and objectives.
Core Competencies
Functional Knowledge/ Skills
Telkom Procedures; Business Processes; Marketing; Management Tools; Performance Analysis; Telkom Policies; Market Trends; Business Management; Telecommunication; Market Forces; Telecoms Regulatory; Environment; Telkom Solutions, Offers, Product & Services Presentation Techniques; Team Management; Conflict Management; Communicating; Project Management; Report Writing technique; Business Acumen; Decision Making; Problem Solving

Competencies (Behaviour)
Business Orientated; Decisive; Open Mindedness; Proactive; Customer Focussed; Supportive Conceptual Ability; Information Capacity; Motivational Capacity; Creativity

Certifications
None
Education
NQF 6: 3 year Diploma/ National Diploma
Experience
5 Years relevant experience
Additional Information
Qualifications and Experience:

Qualifications preferably in Marketing/ Business/ Market Management or related field.
Experience preferably in Marketing/ ICT (Telecommunication)/ business strategy and/or analysis/ Technical Product Development, of which 2 years should be customer facing/ consulting to external Marketing environment.

Special Requirements
Valid Drivers license
Willing to travel
Willing to work long hours
Physical Requirements
None
Key Stakeholders
Product House
Portfolio value chain (Sales, Pre Sales, Bid management, Project management, other channels, etc.)
Telkom (and subsidiaries) Business Sales, Support and Customer Portfolio Management
Telkom Solution Business
Telkom Business Mobile
Data Centre Operations, including Telkom Internet Operations
Wholesale & Networks (TPD, TI, Wholesale, NNOC)
Commercial
Procurement
Regulatory and Legal Services
Finance (pricing, costing, revenue management)
External Customers
Suppliers/ Vendors/ Partners
TGIT

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Snr Specialist: Mass Market Solutions

Date: 2 Nov 2025

Location: Centurion, Gauteng, ZA

Company: Company

Structural Information
Job number: 10031322

Job title: Snr Specialist: Mass Market Solutions

Job grade: S4

BU: Openserve

Division: Openserve

Span of control: 0-5

Reports to: Executive Management

Core Description
Develop go-to-market plans for Mass Markets business by using market solutions that are consistent with the Broadband Market as well as Small and Medium Business segment requirements, commercial strategy, and business strategy of Openserve Develop product and solutions strategy including product lifecycle management and development of product roadmaps incorporating customer feedback, market trends, technological trends, potential partnerships and considering the economics and financial requirements of Openserve.

Job Responsibilities
Develop solutions to grow Openserve Broadband and Mass Markets revenue portfolio in alignment with business plan objectives
Monitor, analyse and evaluate industry trends, customer requirements and technological changes whilst regularly assessing alignment to Openserve business and commercial strategy
Co-ordinate cross-functional teams, producing and reviewing solution requirement documents and ensuring products and solutions are launched correctly and on schedule.
Accountable for management of solution development cycle from concept to launch as well as a roadmap for future solution developments
Support potential business opportunities, select deals in line with strategies, and facilitate pitch logistics
Support deal structure and pricing with business-value analysis, and negotiate prices for proactive proposals
Portfolio performance management including business performance reporting, trend analysis and explanations
Perform post-implementation reviews and provide product/ solution performance metrics, along with mitigating steps where performance is not in line with business plan.
Core Competencies
KNOWLEDGE/ SKILLS

Business Acumen; Financial Management; Broadband Market, Small and Medium Business Markets; Leadership; Project Management; Strategic Planning, Telecommunication Industry; Openserve Infrastructure; Openserve Policies, Business Plan Formulation; Change Management; Conceptual Ability; Cross Functional Teamwork; Leadership Communication; Visionary Thinking

COMPETENCIES/ BEHAVIOUR

Business Leadership; Market Leadership; Organizational Leadership; Personal Leadership; Thought Leadership

Certifications
None
Education
NQF 6: 3 year Diploma/ National Diploma
Experience
7 Years relevant experience, of which at least 2 years on management level
Additional Information
Qualifications and Experience:

Qualifications preferably in Commerce, Telecommunications, Sales & Marketing.
Operational and Marketing experience.
Special Requirements
Willing to work flexible working hours
Physical Requirements
None
Key Stakeholders
Openserve customers
Network and Technical Operations
Business Strategy
Legal and Regulatory Services
Commercial Operations
Marketing
Pricing
Finance

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Tech Officer: Special Serv:Cust Netw Man

Location: Milnerton, Western Cape, ZA

Company: Company

Structural Information

Job number:                     10007211

Job title:                             Tech Officer: Special Serv:Cust Netw Man

Job grade:                          OP1

Group/ BU:                       Openserve

Division:                             Openserve

Span of control:               0

Reports to:                        Management

REM Functional Area:    Technical

Core Description

Receive, analyse, process and customer notification of planned maintenance and network failures.

Job Responsibilities

OUTPUT 1
Managed Transport Facility Patches
SUB-OUTPUTS
Collect/ generate information from systems/ sources
Analyze Data According To Policies And Procedures
Update Data On Patch Management System
Track/ Monitor/ Ensure Patch Management System Is Always Current
RANGE
Transmission
OUTPUT 2

Informed Customers
SUB-OUTPUTS
Understand customer requirements
Familiarize customer with respect to Telkom’s basic terminologies,
policies, procedures, services
Attend meetings with customers
Provide feedback to customers, management and role players
service delivery
Assist customers in formulating basic future infrastructure growth
RANGE
Telecommunication related business
Telkom Network
OUTPUT 3
Processed Queries
SUB-OUTPUTS
Receive query
Determine nature of query
Track/Monitor updating of record
Gather all relevant information
Provide feedback to Customer/ Management

RANGE
Types:
Telkom Network
OUTPUT 4
Provided Statistics
SUB-OUTPUTS
Collect/Generate information from systems/sources
Analyze data
Take necessary action and/or recommendations to improve service quality
Formalize reports
Monitor/Evaluate progress
RANGE
Types
Queries
Weekly Report
Network Failures
Planned Maintenance
OUTPUT 5
Ensured Data Integrity

SUB-OUTPUTS
Analyze data
Formalize reports
Take necessary action
Track, monitor updating of records
Collect/ generate information from systems/ sources
RANGE
Telkom network

Core Competencies

FUNCTIONAL KNOWLEDGE
Technical; Telkom Infrastructure; Computer Software; Telkom Products and Services
FUNCTIONAL SKILLS
Interpersonal; Analytical; Organizing Techniques
ATTITUDES/ LEADERSHIP COMPETENCIES
Empathic; Responsible; Integrity; Diplomatic; Reliable

Certifications

Education

• NQF 4: Grade 12 and relevant modular training
• OR NQF 3: Grade 10 (Int) and relevant modular training

Experience

• 3 Years relevant experience
• No experience

Additional Information

Special Requirements

• Valid Drivers license
• Ability to work shifts

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We wish you all the best with your applications