FlySafair Vacancies

To apply, click on the link at the end of the posts and all the best with your applications

Aircraft Performance System Specialist

Job Reference Number: OCC_Aircraftperformancesystemsspecialist4
Department: Operations Support
Business Unit:
Industry: Aviation
Job Type: Permanent
Positions Available: 1
Salary: Market Related

Safair Operations, operating as FlySafair has a vacancy for an Aircraft Performance System Specialist at our Head Office. The successful applicant will report to the Manager: Operations Control Centre (OCC).

Job Description

• Prepare and validate Operational Flight Plans (Navigation Logs) using the approved Flight Planning Systems;
• Capture and maintain accurate records of all aircraft movements within the Flight Planning System;
• Assess route feasibility to ensure compliance with regulatory authority requirements, international civil aviation standards, and company policies;
• Monitor and report on post-flight statistical data, identifying deviations, inefficiencies, or safety concerns;
• Configure flight planning software, including the setup and maintenance of applications required for Flight Crew iPads;
• Evaluate and update tankering requirements by considering fuel prices, uplift limitations and operational factors;
• Liaise with regulatory authorities, foreign civil aviation bodies, and airport service providers to ensure adherence to statutory and operational requirements;
• Communicate and coordinate with navigation data suppliers to ensure accuracy, timeliness, and completeness of data;
• Report non-compliance promptly and implement corrective actions to restore compliance with SACAA and ICAO standards;
• Ensure all activities align with statutory regulations, organisational standards, policies, and procedures;
• Monitor and coordinate Navigation Training courses for Flight Operations staff, ensuring alignment with regulatory and company requirements;
• Facilitate knowledge transfer and provide ongoing support to flight crew and operations staff in the use of navigation and flight planning tools;
• Analyse stakeholder needs (internal and external) and identify opportunities for process and system improvement;
• Build, support, and maintain professional, diverse, and collaborative relationships across departments and with external service providers;
• Implement remedial actions where stakeholder needs or service levels are not being met;
• Manage fair utilisation principles and coordination of shared navigation services between airlines, ensuring transparency and equitable access;
• Liaise with internal stakeholders and external service providers to ensure reliable and cost-effective fuel supply;
• Contribute to the safety management system by identifying risks, reporting hazards, and ensuring corrective and preventative actions are applied;
• Analyse operational performance data to identify trends, cost drivers, and improvement opportunities in flight planning and navigation processes;
• Support innovation and system optimisation projects, ensuring new technologies and processes are implemented effectively;
• Participate in and support fuel savings and optimisation projects, ensuring alignment and operational and sustainability goals;
• Compile and distribute regular operational reports on flight planning accuracy, route feasibility, delays, and post-flight statistical data to management and regulatory stakeholders where applicable;
• Generate compliance and performance dashboards to track adherence to SACAA requirements and company standards;
• Provide management with analytical insights and recommendations based on trends, anomalies, and operational performance indicators;
• Support audit readiness by maintaining accurate and complete reporting records, ensuring data is accessible for internal and external audits;
• Track and analyse fuel uplift, burn, usage trends and identify opportunities for efficiency and sustainability goals.

Job Requirements

• Grade 12 or Equivalent (Essential);
• Flight Operations Officer course (Essential);
• Train the Trainer (Essential);
• Relevant Degree/Diploma (Advantageous);
• 5 years’ relevant experience (Essential);
• Experience in aviation fuel management support function (Essential);
• Experience with Jeppesen software (Advantageous);
• Experience of an Operations Control System (OCS) (Advantageous);
• Previous aviation industry experience (Beneficial);
• Willing to work overtime.

Personal Attributes:

• Professional;
• Immaculate time keeping;
• Integrity;
• Positive attitude;
• Must be able to work in a team and independently.

Application guideline:

• Email applications will not be accepted;
• Preference will be given to members of under-represented designated groups;
• Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

FlySafair reserves the right:

• Not to proceed with this vacancy;
• To appoint the selected candidates based on its operational requirements.

Closing Date: 03 December 2025

Click here to apply

Customer Service Agent X2

Job Reference Number: c21
Department: Passenger Services
Business Unit:
Industry: Aviation
Job Type: Permanent
Positions Available: 2
Salary: Market Related

Safair Operations, operating as FlySafair has a vacancy for a Customer Service Agent at our Lanseria base. The successful applicant will report to the Supervisor: Customer Service.

Job Description

• Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required;
• Assist customers when there are flight disruptions and/or cancellations;
• Handle and safeguard of confidential information;
• Address any complaints in a professional and timeous manner;
• Escalate any problematic issues to the Supervisor on duty;
• Provide professional Customer service at all times.

Job Requirements

• Grade 12 or equivalent;
• Airport and ticket sales experience;
• Able and willing to work on weekends, public holidays, flexible hours, and shifts, as and when required;
• Good knowledge and understanding of a computer and Microsoft Office (Word, Excel and Outlook);
• Excellent understanding of delivering great customer service;
• Excellent written and verbal command of the English language including proper phone etiquette;
• Conflict resolution skills.

Personal Attributes: 

• Punctual;
• High degree of patience and assertiveness;
• Trustworthy, professional and reliable, including dealing with confidential information;
• Immaculate time keeping;
• The ability to work well under pressure;
• Practice good time management;
• Customer focused and service orientated;

Application Guideline:

• Email applications will not be accepted;
• Preference will be given to members of under-represented designated groups;
• Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

FlySafair reserves the right:

• Not to proceed with this vacancy;
• To appoint the selected candidates based on its operational requirements.

Closing Date: 05 December 2025

Click here to apply

We wish you all the best with your applications