To apply, click on the link at the end of the posts and all the best with your applications

Senior BI and Data Engineer

Job Description

The Senior BI & Data Engineer will establish and lead the foundation of Pedros’ Business Intelligence (BI) capability.
This hands-on role is responsible for designing and implementing the data architecture, pipelines, and reporting systems that will enable accurate, scalable, and timely insights across the business.

The incumbent will act as the custodian of all BI and reporting services, ensuring data accuracy, consistency, and governance across multiple departments, including Operations, Finance, HR, Marketing, and Supply Chain, to drive efficiency, performance visibility, and informed decision-making throughout the organization.

Key Responsibilities

• Design and implement the core BI and data architecture (data warehouse, data lake, and data models) to serve as the business’s analytical foundation.
• Develop and manage ETL pipelines using API’s, SQL and JSON to integrate data from multiple operational systems and digital platforms.
• Support departmental KPIs by ensuring reporting is accurate, consistent, and aligned with business objectives across Operations, Finance, HR, and Marketing.
• Articulate and translate business data into clear, actionable insights that enable better decision-making at both strategic and operational levels.
• Create, publish, and maintain BI dashboards, scorecards, and performance reports tailored to departmental and executive needs.
• Establish and maintain data governance, validation, and sanitization standards to ensure accuracy, reliability, and trust in all reports.
• Collaborate with cross-functional teams to identify data gaps, define metrics, and continuously improve the reporting framework.
• Continuously evolve the data and reporting landscape to drive automation, efficiency, and scalability as the business grows.
• Propose and deploy fit-for-purpose BI tools and technologies, ensuring interoperability between systems and readiness for future cloud adoption.
• Serve as the technical authority and custodian of BI processes, ensuring compliance with data management standards and business priorities.
• Document all data processes, models, and governance practices for ongoing continuity and maturity development.

Requirements : 

• Minimum 8–12 years’ experience in BI, Data Engineering, or related fields.
• At least 3 years in a senior or lead capacity with end-to-end BI responsibility.
• Relevant tertiary qualification in Computer Science, Information Systems, Data Engineering, or similar.
• Certifications in SQL, BI Tools, or Data Architecture advantageous.
• Experience within retail, QSR, or multi-outlet operational environments highly beneficial.
• Proven experience in designing and building BI or data platforms from the ground up.
• Advanced proficiency in SQL and data modelling for large transactional and operational datasets.
• Strong experience with ETL development, data orchestration, and API-based integrations.
• Proficiency in BI tools (data modelling, dashboard design, report optimization), platform agnostic.
• Experience working with both on-prem and hybrid data environments (Microsoft Fabric, Azure, or equivalent).
• Deep understanding of data governance, validation, and quality assurance principles.
• Strong analytical mindset and problem-solving ability.
• Excellent communication and documentation skills, able to translate business requirements into data solutions.

Click here to apply

Business Analyst

Job Description

Pedros Chicken is seeking a skilled and driven Business Analyst to support its growth and operational excellence across Africa. The ideal candidate will have experience in business analysis, with a strong understanding of QSR operations. Experience in the food service industry is highly advantageous. This role will focus on driving innovation and optimizing business processes by leveraging technology and data.

Key Responsibilities:

Business Analysis & Insights

• Translate business requirements into functional specifications for IT and development teams.
• Analyse performance data across stores and regions to identify trends, inefficiencies, and opportunities for growth.
• Develop and maintain dashboards and reports to support decision-making across departments.
• Conduct root cause analysis on operational challenges and recommend data-driven solutions.

Operational & Strategic Support

• Collaborate with operations, marketing, finance, and supply chain teams to align strategies with business insights.
• Monitor and report on KPIs such as sales, customer satisfaction, labour efficiency, and food cost.
• Support pricing strategies, menu optimization, and promotional effectiveness through data analysis.

Business Process Mapping & Improvement

• Lead initiatives to map current (“as-is”) business processes and design future (“to-be”) processes.
• Identify gaps, inefficiencies, and bottlenecks in workflows across departments.
• Recommend and support implementation of business process improvements using technology innovations (e.g., automation, digital tools, AI-driven analytics).

Project Management & Implementation

• Support cross-functional projects including new store rollouts, digitisation, system upgrades, and operational changes.
• Track project milestones, manage risks, and ensure timely delivery of initiatives.

Customer & Market Analysis

• Analyse customer behavior, feedback, and loyalty data to inform service and marketing strategies.
• Conduct competitor and market trend analysis to support strategic planning and brand positioning.

Systems & Tools

• Work with POS, ERP, and CRM systems to extract and analyze data.
• Use tools such as Excel, Power BI, SQL, and other analytics platforms to deliver insights.

Qualifications & Experience:

Required:

• Bachelor’s degree in Information Systems, Business Management or related field.
• 8-10 years of experience in business analysis, preferably in retail, hospitality, or QSR.
• Strong analytical and problem-solving skills.
• Proficiency in data visualization and reporting tools (e.g., Power BI).
• Excellent communication and stakeholder engagement skills.

Highly Advantageous:

• Experience working in or with Quick Service Restaurants, especially in South Africa.
• Knowledge of food service operations, supply chain, and inventory management.

Click here to apply

Bookkeeper

Job Description

DUTIES AND RESPONSIBILITIES:

1. Financial reporting, maintaining fixed asset registers, the accounting function, implementing SOP’s and analysis of financial reports
2. Financial reporting: Collate, prepare and interpret reports
3. Review the accounts payable, and accounts receivable records
4. Inventory valuation and verification of count sheets
5. Ensuring tax compliance and compliance with statutory regulations
6. Audit process and ensuring financial statements are completed
7. Managing budgets and variance analysis
8. Implement internal controls and SOP’s
9. Liaising with the operations team

REQUIREMENTS: 

1. Tertiary Financial Management / Accounting qualification
2. Full MS Office
3. Sage 50/ Sage 200 or similar system
4. 3 Years’ experience in a similar role
5. Must have experience in management accounts preparation
6. Sound understanding of accounting concepts and a hands-on approach
7. Previous experience in the FMCG, Fast Food or Retail sectors
8. Ability to communicate effectively across all levels of the organisation
9. Must have strong attention to detail and a proven track record

Click here to apply

Training Manager

Job Description

The Training Manager will be responsible for overseeing the Regional Training of allocated Pedros stores. The role involves managing a team of highly skilled trainers and ensuring that the Standard Operating Procedures are maintained.

Duties and Responsibilities:

1. Conduct training sessions on preparation of foods as per our Standard Operating Procedures
2. Support, mentor, and upskill trainees and new employees
3. Promote efficiency and improve skills of employees
4. Keep attendance and training records and registers
5. Monitor employee performance and response to training
6. Conduct performance evaluations and identify areas of improvement
7. Provide daily updates on training areas done daily in-stores
8. Work within a team and drive the restaurant/take-away forward
9. Assist in New Store openings – supporting the teams through constant mentoring and coaching
10. Assist the Training Department with Adhoc Training tasks and projects within Pedros
11. Doing presentations to the target audience for all Pedros Training Modules and SOP’s
12. Sign off Manager Trainees throughout the region
13. Track daily reports posted on WhatsApp groups from Manager & Skill Trainers. Raise concerns as they arise
14. Take charge of Gross Profit & GRV training/ trouble shooting for new & existing stores
15. Full accountability of the training team within the Training Management group
16. Coordinate for new stores staff quantities, training stores, weekly training updates and complete sign offs one week before store opening. Portfolio Of Evidence must be filed

Requirements:

1. Restaurant and Fast Food Service experience. Minimum 10 years related experience required
2. Operations experience will be advantageous
3. Good verbal and written communication skills
4. Organisational and time management skills
5. Must have a drivers license and be able to travel
6. MS Office experience (Word, Excel, Powerpoint and Emails)
7. Attention to detail
8. Be prepared to go the extra mile
9. Must be computer literate and must be able to write professional reports from time to time
10. Must have own reliable vehicle & mobile phone
11. Good  Gross Profit / Cost Of Sales / GRV knowledge
12. Experienced to design, develop, implement, maintain, support or operate a particular technology or related application, product or service
13. GAAP / MICROS knowledge

Click here to apply

We wish you all the best with your applications