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Maintenance Manager (KwaZulu-Natal, Kokstad)
ANEW RESORT Ingeli Forest is looking for a proactive and hands-on Maintenance Manager to ensure the hotel operates smoothly at all times. This role is responsible for coordinating repairs, managing contractors, and maintaining the property to the highest operational and safety standards.
The successful candidate will be based at KwaZulu-Natal, Kokstad.
Strategic Purpose
Lead ANEW Hotel’s maintenance operations to deliver exceptional guest experiences through proactive facility management, team development, and operational excellence. Drive continuous improvement while maintaining property standards that exceed guest expectations.
Leadership Responsibilities
Strategic Management
• Develop and implement preventative maintenance strategies
• Create and manage annual maintenance budgets
• Manage department KPIs and monitor performance through Infraspeak
• Drive energy efficiency and sustainability initiatives
• Oversee contractor relationships and service level agreements
• Lead continuous improvement projects
Team Leadership
• Build and develop a high-performing maintenance team
• Implement succession planning and career development programs
• Conduct monthly one-on-one development discussions
• Ensure comprehensive technical training programs
• Foster a culture of excellence and guest service
• Manage performance and provide coaching
• Ensure compliance with health and safety regulations
Operational Excellence
• Oversee maintenance operations through Infraspeak:
o Preventative maintenance schedules
o Work order management
o Resource allocation
o Quality control
o Performance tracking
• Maintain property standards across:
o Building systems and infrastructure
o Guest rooms and public areas
o Grounds and landscaping
o Swimming pools and amenities
• Implement and monitor quality control systems
• Ensure regulatory compliance
Financial Management
• Develop and manage annual maintenance budgets
• Control operational costs while maintaining quality
• Analyse spending patterns and implement cost controls
• Manage contractor and supplier relationships
• Optimize inventory management
• Create monthly financial reports
• Lead cost-saving initiatives
Technical Oversight
• Ensure maintenance of all hotel systems:
o Electrical and lighting
o Plumbing and water systems
o HVAC and ventilation
o Building structure and finishes
o Grounds and landscaping
• Monitor equipment performance and lifecycle
• Implement preventative maintenance programs
• Ensure compliance with safety standards
• Drive sustainability initiatives
Guest Experience
• Ensure swift resolution of maintenance issues
• Maintain exceptional property standards
• Minimize operational impact on guests
• Drive service excellence through team development
• Monitor and improve guest satisfaction metrics
Required Skills
• Proven maintenance management experience
• Strong technical knowledge of building systems
• Experience with maintenance management systems
• Excellence in team leadership and development
• Strong financial and business acumen
• Outstanding problem-solving abilities
• Commitment to guest service excellence
• Technical experience
• Preventative maintenance
• Problem solving and troubleshooting
• Project management
• Health and safety compliance
• Budgeting and cost control
• Communication and coordination
• Emergency response and crisis management
• Inventory and supply management
Our Commitment
• Professional development opportunities
• Leadership growth path
• Competitive compensation package
• Recognition for excellence
• Supportive work environment
Performance Metrics
• Guest satisfaction scores
• Preventative maintenance completion
• Budget management
• Team development
• Energy efficiency
• Safety compliance
• Cost control
• Quality standards
Click here to apply
Maintenance Manager (KwaZulu-Natal, Newcastle)
ANEW Resort Vulintaba is seeking an experienced Maintenance Manager to oversee all hotel maintenance operations, ensuring the property is safe, well-maintained, and fully functional to support a high-quality guest experience.
Strategic Purpose
Lead ANEW Hotel’s maintenance operations to deliver exceptional guest experiences through proactive facility management, team development, and operational excellence. Drive continuous improvement while maintaining property standards that exceed guest expectations.
Leadership Responsibilities
Strategic Management
• Develop and implement preventative maintenance strategies
• Create and manage annual maintenance budgets
• Manage department KPIs and monitor performance through Infraspeak
• Drive energy efficiency and sustainability initiatives
• Oversee contractor relationships and service level agreements
• Lead continuous improvement projects
Team Leadership
• Build and develop a high-performing maintenance team
• Implement succession planning and career development programs
• Conduct monthly one-on-one development discussions
• Ensure comprehensive technical training programs
• Foster a culture of excellence and guest service
• Manage performance and provide coaching
• Ensure compliance with health and safety regulations
Operational Excellence
• Oversee maintenance operations through Infraspeak:
o Preventative maintenance schedules
o Work order management
o Resource allocation
o Quality control
o Performance tracking
• Maintain property standards across:
o Building systems and infrastructure
o Guest rooms and public areas
o Grounds and landscaping
o Swimming pools and amenities
• Implement and monitor quality control systems
• Ensure regulatory compliance
Financial Management
• Develop and manage annual maintenance budgets
• Control operational costs while maintaining quality
• Analyse spending patterns and implement cost controls
• Manage contractor and supplier relationships
• Optimize inventory management
• Create monthly financial reports
• Lead cost-saving initiatives
Technical Oversight
• Ensure maintenance of all hotel systems:
o Electrical and lighting
o Plumbing and water systems
o HVAC and ventilation
o Building structure and finishes
o Grounds and landscaping
• Monitor equipment performance and lifecycle
• Implement preventative maintenance programs
• Ensure compliance with safety standards
• Drive sustainability initiatives
Guest Experience
• Ensure swift resolution of maintenance issues
• Maintain exceptional property standards
• Minimize operational impact on guests
• Drive service excellence through team development
• Monitor and improve guest satisfaction metrics
Required Skills
• Proven maintenance management experience
• Strong technical knowledge of building systems
• Experience with maintenance management systems
• Excellence in team leadership and development
• Strong financial and business acumen
• Outstanding problem-solving abilities
• Commitment to guest service excellence
• Technical experience
• Preventative maintenance
• Problem solving and troubleshooting
• Project management
• Health and safety compliance
• Budgeting and cost control
• Communication and coordination
• Emergency response and crisis management
• Inventory and supply management
Our Commitment
• Professional development opportunities
• Leadership growth path
• Competitive compensation package
• Recognition for excellence
• Supportive work environment
Performance Metrics
• Guest satisfaction scores
• Preventative maintenance completion
• Budget management
• Team development
• Energy efficiency
• Safety compliance
• Cost control
• Quality standards
Click here to apply
Maintenance Manager (North West, Rustenburg)
Strategic Purpose
ANEW Resort Hunters Rest is looking for a Maintenance Manager to lead ANEW Resort’s maintenance operations through proactive facility management, team development, and operational excellence. Drive continuous improvement while maintaining property standards that exceed guest expectations. If you are interested in joining our rapidly growing hotel group, please apply.
The successful candidate will be based in North West, Rustenburg.
Leadership Responsibilities
Strategic Management
• Develop and implement preventative maintenance strategies
• Create and manage annual maintenance budgets
• Manage department KPIs and monitor performance through Infraspeak
• Drive energy efficiency and sustainability initiatives
• Oversee contractor relationships and service level agreements
• Lead continuous improvement projects
Team Leadership
• Build and develop a high-performing maintenance team
• Implement succession planning and career development programs
• Conduct monthly one-on-one development discussions
• Ensure comprehensive technical training programs
• Foster a culture of excellence and guest service
• Manage performance and provide coaching
• Ensure compliance with health and safety regulations
Operational Excellence
• Oversee maintenance operations through Infraspeak:
o Preventative maintenance schedules
o Work order management
o Resource allocation
o Quality control
o Performance tracking
• Maintain property standards across:
o Building systems and infrastructure
o Guest rooms and public areas
o Grounds and landscaping
o Swimming pools and amenities
• Implement and monitor quality control systems
• Ensure regulatory compliance
Financial Management
• Develop and manage annual maintenance budgets
• Control operational costs while maintaining quality
• Analyse spending patterns and implement cost controls
• Manage contractor and supplier relationships
• Optimize inventory management
• Create monthly financial reports
• Lead cost-saving initiatives
Technical Oversight
• Ensure maintenance of all hotel systems:
o Electrical and lighting
o Plumbing and water systems
o HVAC and ventilation
o Building structure and finishes
o Grounds and landscaping
• Monitor equipment performance and lifecycle
• Implement preventative maintenance programs
• Ensure compliance with safety standards
• Drive sustainability initiatives
Guest Experience
• Ensure swift resolution of maintenance issues
• Maintain exceptional property standards
• Minimize operational impact on guests
• Drive service excellence through team development
• Monitor and improve guest satisfaction metrics
Required Skills
• Proven maintenance management experience
• Strong technical knowledge of building systems
• Experience with maintenance management systems
• Excellence in team leadership and development
• Strong financial and business acumen
• Outstanding problem-solving abilities
• Commitment to guest service excellence
• Technical experience
• Preventative maintenance
• Problem solving and troubleshooting
• Project management
• Health and safety compliance
• Budgeting and cost control
• Communication and coordination
• Emergency response and crisis management
• Inventory and supply management
Mandatory Prerequisites:
- Clear criminal record.
- No private work, of any nature, may be undertaken by you.
- Must pass a background check and reference verification.
- Demonstrated ability to manage stress.
Our Commitment
• Professional development opportunities
• Leadership growth path
• Competitive compensation package
• Recognition for excellence
• Supportive work environment
Performance Metrics
• Guest satisfaction scores
• Preventative maintenance completion
• Budget management
• Team development
• Energy efficiency
• Safety compliance
• Cost control
• Quality standards
Click here to apply
Handyman (KwaZulu-Natal, Zinkwazi)
Our Vision
At ANEW Hotels & Resorts, we believe in creating exceptional experiences for our guests through attention to detail and proactive care of our properties. As a Handyman, you play a crucial role in ensuring our guests enjoy a comfortable, well-maintained environment while supporting our team members in delivering excellence.
Position Overview
The Handyman is responsible for the preventative and corrective maintenance of all hotel facilities, ensuring both guest areas and back-of-house spaces meet ANEW’s high standards.
This role combines technical expertise with guest service excellence, contributing directly to our guests’ comfort and satisfaction.
The successful candidate will be based at KwaZulu-Natal, Zinkwazi.
Key Responsibilities:
Guest Experience & Service
• Engage warmly with guests, demonstrating ANEW’s welcoming culture
• Respond promptly to maintenance requests through Infraspeak
• Maintain guest room readiness by completing preventative maintenance checks
• Ensure minimal disruption to guest experience when conducting repairs
• Proactively identify and address potential maintenance issues before they impact guest satisfaction
Technical Maintenance
• Monitor and manage daily tasks through Infraspeak, prioritizing based on guest impact and urgency
• Perform preventative maintenance on all hotel systems including:
o Electrical systems (lighting, TV sets, refrigeration)
o Plumbing (water systems, fixtures, drainage)
o HVAC systems
o Furniture and fixtures
o Swimming pools and spa facilities
• Execute painting and general repairs throughout the property
• Maintain landscaping and grounds in collaboration with service providers
• Monitor and report on contractor work quality and compliance with service level
Agreements
Safety & Compliance
• Maintain a safe working environment following health and safety protocols
• Ensure proper storage and handling of tools, materials, and chemicals
• Conduct regular safety checks on equipment and facilities
• Monitor water quality and pressure systems (including Legionella prevention)
• Implement energy-saving practices across the property
Resource Management
• Maintain optimal inventory levels of maintenance supplies and tools
• Process maintenance requests through Infraspeak efficiently
• Submit and track purchase requests for required materials
• Ensure proper care and maintenance of tools and equipment
• Practice cost-effective solutions while maintaining quality standards
Required Skills & Attributes
• Strong technical skills in general maintenance and repairs, including basic electrical, plumbing, and carpentry
• Experience with building maintenance and repair
• Excellent problem-solving and troubleshooting abilities
• Strong communication skills
• Commitment to guest service excellence
• Ability to work independently and as part of a team
• Painting skills
• Health and safety compliance
• Tool and equipment handling
• Basic HVAC system knowledge
Physical Requirements
• Ability to stand and walk for extended periods
• Capable of lifting up to 25kg when necessary
• Manual dexterity for operating tools and equipment
• Ability to work in various weather conditions
Our Commitment to You
As part of the ANEW family, you’ll receive:
• Comprehensive training and development opportunities
• A supportive team environment
• Recognition for excellence
• Growth opportunities within ANEW Hotels & Resorts
• A competitive benefits package
Click here to apply
We wish you all the best with your applications
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