SARS Vacancies

To apply, click on the link at the end of the posts and all the best with your applications

Manager: Audit (Mining)

Position Reports to:    Sector Lead Mining: LBI          

Division:                        Service & Delivery Large&Inter

Location:                       Woodmead North Office Park

Advert Closing Date:   27 March 2026

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country. Integrity is key to the organisation.

Job Purpose

To formulate tactical strategy and associated delivery plans related to a single practice area, by leading and managing an audit team for Mining to ensure effectiveness of audit operations across multi tax types, ensuring practice integration and operational implementation through the achievement of Audit objectives.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) in Audit and/or Taxation and 8-10 years’ CIT and Mining Tax Audit experience in the Industry of which 3-4 years at junior management level.

ALTERNATE:

Senior Certificate (NQF 4) AND 15 years CIT and Mining tax audit experience in the Industry of which 3-4 years at junior management level.

Minimum Functional Requirements

8-10 years’ experience in the CIT and Mining Tax audit experience of which 3-4 years at junior management level Or Senior Certificate (NQF 4) AND 15 years related experience.

Job Outputs:

Process

• Enforce compliance management through adherence to technical standards and all relevant legal and SARS requirements.
• Manage significant cases, minimise the risks identified and assist in the development of tax and customs legislation where required.
• Own end-to-end audits conducted, including finalisation of objections and appeals.
• Accompany auditors in interaction and engagement with the taxpayer, where required.
• Timeously communicate top-down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organization and treasury.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; implementing best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.

Governance

• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge and experience.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.

Finance

• Manage effective cost control of the core processes in line with targeted savings.
• Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.

Client

• Drive service delivery goals and standards in support of business unit objectives.
• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.

Behavioural competencies

• Fairness and Transparency
• Accountability
• Honesty and Integrity 
• Trust
• Respect
• Honesty and Integrity
• Problem Solving and Analysis
• Developing Others
• Conceptual Thinking
• Championing the Mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Building Sustainability
• Accurate Understanding

Technical competencies

• IT Strategy and Planning
• Functional Policies and Procedures
• Managerial Budgeting
• Tax Knowledge (specifically Mining tax)
• Business and Industry Knowledge related to Mining
• Operational Audit
• Tax Compliance Auditing
• Effective Business Communication
• Problem Analysis and Judgement
• Planning, Management and Measurement
• Decisiveness
• Business Acumen

Compliance Competency

• GOC Confidential

Click here to apply

Senior Specialist: System Engineer (Fixed Term Contract)

Position Reports to:     Manager: Information Technology Service   

Division:                         Strategy Enab & Modernisation

Location:                        Pretoria

Advert Closing Date:   06 March 2026

About the Position

Consult to business on technology solutions in the IBM WebSphere Application Server domain whilst ensuring 24/7 availability within all SARS BU platforms. OpenShift knowledge on containerization (Docker, OpenShift), Kubernetes orchestration will be an added advantage.

Job Purpose

To be responsible for co-ordinating, programming, implementing and maintaining system architectures, including hardware, operating systems, and utilities, and related client services within the organisation and ensuring to meet service level agreements.  To be responsible for identification and resolution of complex hardware and software technical problems and malfunctions related to network and related servers and makes decisions that are critical in the areas of performance analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions, ensuring a stable performance environment for the enterprise business processing system. 

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) Information Technology AND 8-10 years’ experience in IBM WebSphere Application Server, of which 3-4 years at junior specialist level.

#OR

Senior Certificate (NQF 4) AND  IT Qualification (s) / Certification (s), in Information Technology and 8-10 years’ experience in IBM WebSphere Application Serve of which 3-4 years at junior specialist level, AND additional requirements specified in Min Functional requirements, where applicable.

• AiX: IBM AiX Certified Engineer, PowerHA, IBM Systems Director or relevant certification OR
• LINUX: SuSE Certified Professional or Linux Professional Certified Level 2 or Redhat Certified Technician OR
• WAS: IBM WebSphere Application Server Certified System Administrator or any other relevant certification

#ALTERNATIVE

Senior Certificate (NQF 4) AND 15 years IBM WebSphere Application Server experience of which 3-4 years at junior specialist level.

Job Outputs:

Process

• Analyse and make recommendations about improvements to specialist systems, procedures, policies and practices.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
• Advising on programming, implementation and maintaining system architectures, including hardware, operating systems, and utilities, and related client services within the enterprise.
• Advise on the identification and resolution of high-level hardware and software technical problems and malfunctions related to network and related servers.
• Makes decisions that are critical in the areas of performance analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions.
• Proactively researches and locates necessary tools and processes to identify and proactively avert troublesome trends as they develop.
• Advice on stable performance environment for the enterprise business processing system.
• Participates in various IT projects intended to continually improve/upgrade the systems infrastructure.
• Collaborate with network staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Configuring, debugging and supporting multiple infrastructure platforms.
• Developing, maintaining and supporting technical infrastructure, hardware and system software components and developed applications.
• Performing high-level root-cause analysis for service interruption recovery and creating preventive measures.
• Performing installation, maintenance and support of system software/hardware and user support.
• Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
• Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
• Ensure compatibility and interoperability of in-house computing systems.
• Ensure system connectivity of all servers, shared software, groupware, and other applications.
• Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
• Integrate servers and their associated software into enterprise systems/solutions.
• Monitor and test system performance; prepare and deliver system performance statistics and reports.
• Propose and create system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams.
• Responsible for building, implementing and maintaining system hardware and software architectures as well as to identify and resolve all hardware and software technical problems.
• Participate in various IT projects intended to continually improve/upgrade the system infrastructure.
• Establish systems programming standards and documentation requirements and play a key role in the integration of mainframe, midrange, shared systems and other computing architectures.
• Advise and design in support of the management and support of the organisation’s System operating systems and/or application server software and utilities infrastructure – Specialist coding for the optimisation of System systems to optimise workflow;  coaching other engineers to resolutions, engineering and implementing complex projects, and for maintaining and overseeing the technology, ensuring alignment of IT strategy to business strategy.
• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Adaptability
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness 
• Problem Solving and Analysis 
• Respect
• Trust

Technical competencies

• Business IT Systems 
• Business Knowledge 
• Computer Literacy 
• Efficiency improvement  
• Functional Policies and Procedures 
• IT Knowledge 
• IT Strategy and Planning 
• Reporting and Interpretation 
• System Thinking 
• Customer Relationship Management
• Technical Expertise
• IT Project Management
• Knowledge of IT Governance and Business  
• Problem Analysis and Judgement
• Verbal Communication

Compliance Competency

• GOC Confidential

Click here to apply

Senior Specialist: Systems – Business Relations Customs & Excise (Fixed Term Contract)

Position Reports to:   Area Head: Business Systems – Customs and Excise 

Division:                       Technology & Solutions Delivery – Business Relations

Location:                      Head Office Pretoria

Advert Closing Date:  22 March 2026

About the Position

SARS is seeking a highly talented Senior Specialist with exceptional analytical acuity and influential capability—someone who thrives on driving radical, innovative thinking and who brings demonstrable experience delivering complex business technology solutions from ideation through to enterprise‑scale implementation.

As a technology innovator and disruptor, you will play a key role in shaping the future of SARS’s modernisation agenda. You must be adept at conceptualizing and architecting fit‑for‑purpose, future‑ready solutions through enterprise‑wide collaboration, engagement, and influence. You should be equally comfortable operating independently or within cross‑functional teams to design, build, test, and implement advanced business technology capabilities.

Aligned to next‑level thinking, modern engineering practices, and accelerated delivery, you will join a diverse, dynamic team of highly skilled specialists and enterprise subject‑matter experts. Success in this role requires an ability to engage confidently at all levels of leadership, navigating complex organisational environments with clarity and impact. Broad knowledge of agile and iterative solution‑delivery disciplines will be essential to ensure operational outcomes are delivered at a pace that consistently meets stakeholder expectations.

Job Purpose

To provide expertise, advice and support in development of data mining platform and matching of internal and external data to enable tactical translation and operational implementation. The role ensures complex analytical capabilities are converted into practical, tactical solutions that support operational implementation, modernisation objectives, and improved decision‑making across the organisation.

Education and Experience

Minimum Qualification & Experience Required

Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Information Technology AND 8-10 years’ experience in a Customs and Excise environment, of which 3-4 years’ operating operational specialist level.

ALTERNATIVE #

Senior Certificate (NQF 4) AND 15 years related experience in a Customs and Excise environment.

Job Outputs:

Process

• Apply processes to improve data validation across service delivery systems in line with operational targets
• Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency and client service delivery.
• Design data extracts for use by the organisation or business units for the purpose of providing information customized to meet specific needs.
• Check completeness, validity, relevance, and corrective actions where necessary, in order to maintain set standards and achieve set objectives.
• Communicate a meaningful operational context that promotes the implementation of best practice, operational efficiency, and client service delivery.
• Apply and utilise systems in a manner that ensures accurate processing of information that contributes to efficient and effective completion of tasks.
• Analyse and make recommendations about improvements to specialist systems, procedures, and associated area’s practice.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes & systems across an internal value chain.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.
• Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, best practice implementation solutions.
• Translate top-down policy in relation to own practice area and communicate impact to relevant stakeholders.
• Recommend changes to optimise processes, systems, practice area and associated procedures and execute the implementation of change and innovation.
• Lead and coordinate the analytical evaluation of business cases and solution specifications (including conceptual designs, business requirements, functional specifications, and change requests).
• Design clear, logical, and fit‑for‑purpose process flows and conceptual solution models that align with organisational architecture, standards, and practical design principles.
• Ensure completeness, validity, relevance, and quality of solution artefacts by identifying gaps, applying corrective actions, and maintaining required standards.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.

People

• Provide specialist know-how, support, advice, and practice thought leadership in area of expertise.
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.

Finance

• Ensure effective internal management and reconciliation of all solution artifacts.
• Implement and monitor the effective financial control, management of costs and corporate governance in area of specialisation.

Client

• Provide authoritative, specialist expertise and advice to internal and external stakeholders.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.

Behavioural competencies

• Honesty and Integrity 
• Attention to Detail
• Commitment to Continuous Learning
• Organisational Awareness
• Building Sustainability
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Trust
• Respect
• Problem Solving and Analysis

Technical competencies

• Reporting and Interpretation
• System Thinking
• Application Development and Maintenance
• Database Design and Management
• IT Knowledge
• Business Knowledge
• Efficiency improvement

Compliance Competency

• Enterprise Architecture (IT) – Familiar with
•  ICT Audit (IT) – Familiar with
• Database Architecture (IT) Familiar with
• Application & Exploitation (IT) Expert in
• Networking & Comm (IT) Prof in
• Structured Reviews (IT) Proficient in
• GOC Confidential

Click here to apply

Specialist: Business Systems (Customs & Excise) Fixed Term Contract 

Position Reports to:   Manager: Business Relations 

Division:                       Strategy Enab & Modernisation 

Location:                      Head Office Pretoria

Advert Closing Date:  22 March 2026

About the Position

SARS is seeking an experienced specialist with over ten years of expertise in Customs & Excise, from both functional and systems perspectives. This position requires analytical design thinking input, along with exceptional technical communication and collaboration skills, to provide advice and guidance. The goal is to ensure that all current and future technology solutions are designed practically. This will be achieved by meticulously evaluating all modernisation and enhancement initiatives against a comprehensive and continuously evolving set of software design life cycle principles, methodologies, governance standards, and protocols.

Job Purpose

To offer expertise, guidance, and support for business systems to develop operational plans and improve service delivery processes, aiming to consistently enhance service quality.  The specialist will also be involved in the various Customs and Excise modernisation projects and play an integral part in the JAD session

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in Business/ Systems Analysis AND 5-7 years’ experience within an Information Technology environment with a Business/Systems Analysis or Consulting background, of which 5years were spent as a Functional/Technical Business or Systems Analyst in the Customs and Excise environment.

OR

Senior Certificate (NQF 4) and relevant Business Analysis / Information Technology Qualification(s) / Certification(s), and 10 years’ experience within an Information Technology environment with a Business/Systems Analysis or Consulting background.

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation & opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Building Sustainability 
• Commitment to Continuous Learning 
• Conceptual Ability
• Customer Service    
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis    
• Respect
• Trust

Technical competencies

• Business IT Systems 
• Business Knowledge 
• Computer Literacy 
• Efficiency improvement  
• Functional Policies and Procedures 
• IT Strategy and Planning 
• Reporting
• Systems thinking

Compliance Competency

• GOC Confidential

Click here to apply

Functional Analyst: Business Systems – Customs & Excise (Fixed Term Contract)

Position Reports to:   Manager: Business Relations 

Division:                       Strategy Enab & Modernisation

Location:                      Head Office Pretoria

Advert Closing Date:  22 March 2026

About the Position

SARS is seeking a Functionalist analyst with over five years of expertise in Customs & Excise, from both functional and systems perspectives. This position requires analytical design thinking input, along with technical communication and collaboration skills, to provide advice and guidance. The goal is to ensure that all current and future technology solutions are designed practically. This will be achieved by meticulously evaluating all modernisation and enhancement initiatives against a comprehensive and continuously evolving set of software design life cycle principles, methodologies, governance standards, and protocols.

Job Purpose

To perform business analysis tasks by specialising in supporting stakeholders of a specific system application, maintaining the system, and handling user enquiries, user issues, and enhancements to the system, under guidance and supervision. To have a deep understanding of a specific application or set of applications he or she supports, how users use the application, and what other systems integrate with the application

Education and Experience

Minimum Qualification & Experience Required 

Higer Certificate (NQF 5) and relevant Business Analysis / Information Technology Qualification(s) / Certification(s), and 3 years’ experience within an Information Technology environment with a Business/Systems Analysis.

OR

Senior Certificate (NQF 4) AND 5 years’ experience within an Information Technology environment with a Business/Systems Analysis 

Job Outputs:

Process

• Contributing towards end-user education and training (compiling and updating Frequently Asked Questions in a knowledge repository.
• End-to-end system regression and stability testing of the fix
• Contribute towards finding a suitable workaround solution to a system problem / need 
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary
• Being able to explain technical and complex concepts and solutions in a simplified and non-technical manner.
• Compile User/Functional Requirements Specifications for Production Fixes.
• Investigation of all assigned query inventory to determine root cause
• Liaison with business partners, internal and external development partners.
• Perform interdepartmental peer-to-peer liaison.
• Provide regular feedback to management on trends, escalations and decisions required.
• Replication of defect in testing environment with full documentation.
• Requesting additional information whenever lacking
• Review and perform analysis on production inventory received via management reporting
• Take accountability for delivery of contracted work outputs within agreed parameters, quality standards and client service targets
• Communication of transactional outputs and queries in area of work according to policies and quality requirements.
• Contribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
• Contribute to the successful implementation of change initiatives by providing support in area of work
• Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners
• Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
• Report on transactional and process activities within set guidelines to provide timely information for decision making

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.

People

• Drive own performance in order to achieve work outputs in line with required response time, quality and service delivery standards.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to specified polices, standards and procedures to prevent wastage on resources and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by delivering a service that is consistent, seamless and error free.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Expertise in Context
• Commitment to Continuous Learning 
• Conceptual Ability
• Customer Service    
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis    
• Respect
• Trust

Technical competencies

• Business IT Systems 
• Business Knowledge 
• Computer Literacy 
• Customer Relationship Management
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• IT Business Analysis
• Planning and Organising
• Relationship Building
• Reporting
• System Thinking

Compliance Competency

• GOC Confidential

Click here to apply

Consultant: Asset Management – Hardware (Fixed Term Contract)

Position Reports to:   Manager:  IT Service Assets   

Division:                      Strategy Enab & Modernisation

Location:                     SARS Brooklyn

Advert Closing Date: 22 March 2026

About the Position

SARS is seeking a meticulous and proactive professional to join the HAM team as a Consultant: Hardware Asset Management. This position is responsible for overseeing the complete lifecycle of IT infrastructure assets throughout the organisation, from acquisition to disposal. The ideal candidate will possess comprehensive knowledge of applicable regulations in order to accurately record IT assets in the Fixed Assets Register, and ensure effective tracking and reporting of asset value and ownership. Successful execution of this role will enable the Service Assets Hardware team to manage IT infrastructure hardware assets efficiently, supporting organisational compliance and minimising unnecessary expenditures.

To plan, manage and monitor the implementation of area specific activities and end-to-end lifecycle of the IT Infrastructure assets, by managing and controlling those assets in compliance with Internal Tangible Asset Management Policy and  related procedures, in order to deliver on approved operational plans and to continuously enhance service delivery.  

Job Purpose

Ensure adherence to policies by maintaining and monitoring organisational assets in accordance with SARS policies and procedures.

Education and Experience

Minimum Qualification & Experience Required

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) in IT/ Finance AND 5-7 years’ IT Infrastructure Asset management experience, of which 2-3 years at technical skilled level

ALTERNATIVE

Senior Certificate (NQF 4), ITIL certification AND 10 years experience in IT Infrastructure Asset Management, of which 2-3 years at a technically skilled level

Minimum Functional Requirements

• Hardware Asset Management experience– Understanding of policies and regulations governing IT Infrastructure Assets.
• Asset Tracking and Management– Proficiency in using Discovery tools and Microsoft PowerBI dashboards to manage hardware inventory.
• Audits: Ability to perform asset verification to maintain accurate records of IT Infrastructure Assets.
• Compliance Management: Practical knowledge of disposal processes to ensure compliance to manufacturers regulations.
• Technical Proficiency: Basic understanding of IT infrastructure, including operating systems and network configurations.
• Data Analysis and Reporting – Ability to analyse asset lifecycle data (covering procurement, ownership, location changes, disposal etc.) to identify trends, optimize asset utilization, and reduce total cost of ownership. Skilled in creating reports and dashboards that clearly communicate asset status, movement history, financial value, and compliance with organizational policies.

Job Outputs:

Process

• Responsible for the daily and long-term strategic management of IT Infrastructure hardware assets.
• Provide financial expertise within the IT environment to assist technical teams in managing IT Infrastructure assets.
• Provide financial expertise to SARS personnel responsible for procurement of IT Infrastructure Assets
• Manage the IT Infrastructure asset register ensuring that the asset register is continuously updated to reflect movement of assets in order to provide accurate input into SARS Financial statements.
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
• Apply discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions.
• Ensure procedures, policies and mandates are clearly understood and complied with.
• Ensure the development, alignment and implementation of end-to-end processes within area of accountability for continued process improvement.
• Implement change & provide guidelines to direct reports defining the impact of change, the change itself & new requirements as a result of the change.
• Link and communicate unit’s objectives back to mandate, schedule and prioritise activities and allocate work to meet identified work outputs.
• Manage a work function or unit by focusing on the delivery and achievement of set objectives within specified time frames, costs and standards.
• Plan and organise multiple work outputs by assigning priorities and continuously reviewing objectives and goals.
• Provide input into the development of the tactical strategy as well as develop and implement a supporting operational strategy.
• Apply the necessary discretion and judgment in making decisions and overcoming obstacles in order to attain set goals and objectives for area of accountability.
• Frequently report on progress of unit and or team against pre-defined objectives and standards, ensuring accurate representation of facts.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Plan and organise own work tasks within specific guidelines given in the said area of work.
• Conduct verification processes to ensure that SARS fixed asset register is complete and updated.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.

Governance

• Ensuring that IT Infrastructure assets adhere to regulatory requirements, industry standards, and organizational policies
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive relationships with SARS role players, third party suppliers to maximise service offerings.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Strong knowledge of budgeting, forecasting, and financial analysis.
• Experience in Service Assets management.
• Ability to analyse large datasets to optimize IT costs, usage and performance

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Honesty and Integrity
• Problem Solving and Analysis
• Fairness and Transparency
• Analytical Thinking
• Conceptual Ability
• Building Sustainability

Technical competencies

• Reporting
• Functional Policies and Procedures
• Financial Analysis and Reporting
• Financial Administration
• Analysis and Interpretation of Financial Systems
• Asset Management
• Query Resolution
• Financial Controls

Compliance Competency

• Security Clearance: GOC Confidential

Click here to apply

Consultant: Asset Management – Software (Fixed Term Contract)

Position Reports to:   Manager:  IT Service Assets   

Division:                        Strategy Enab & Modernisation

Location:                       SARS Brooklyn

Advert Closing Date:  22 March 2026

About the Position

SARS is seeking a detail-oriented and proactive individual to join the SAM team as a Consultant: Software Asset Management. The role involves managing software assets across the organisation, ensuring compliance with licensing standards and regulatory requirements, while also overseeing cloud-based software usage on platforms such as Azure. The ideal candidate will have a solid understanding of software licensing models, software governance, strong analytical skills, and the ability to collaborate effectively across teams to support strategic IT initiatives. Executed effectively, this role will make sure SARS maximize the value of their software investments while maintaining control over their environment.

To manage and optimize resources, services, and infrastructure in a hybrid- cloud computing environment in accordance with SARS policies and procedures.

 Job Purpose

Ensure adherence to policies by maintaining and monitoring organisational assets in accordance with SARS policies and procedures.

Education and Experience

Minimum Qualification & Experience Required

Bachelor’s Degree / Advanced Diploma (NQF 7) in IT/ Finance AND 5-7 years’ experience in software asset management experience, of which 2-3 years at technical skilled level

ALTERNATIVE#

Senior Certificate (NQF 4), ITIL certification AND 10 years’ experience in Software Asset Management experience, of which 2-3 years at a technically skilled level

Azure Fundamentals, CSAM and LISA  qualifications will be an added advantage

Minimum Functional Requirements

• Software Licensing Knowledge– Understanding of various licensing models (e.g., per-user, per-device, subscription-based).
• End User License Agreement: Ability to interpret licensing terms and agreements from major software vendors such as Microsoft.
• Cloud Resource Management-practical applications of cloud licensing including Cloud activity management such as Microsoft Azure Monitor, Billing and Cost Management.
• Asset Tracking and Management– Proficiency in using SAM tools and software for tracking and managing software inventory.
• Audits: Ability to perform software audits and maintain accurate records of software usage.
• Compliance Management: Practical knowledge of software compliance requirements and regulations and ability to ensure adherence to software licensing agreements and avoid legal issues.
• Technical Proficiency: Basic understanding of IT infrastructure, including operating systems, network configurations, and software deployment processes.
• Data Analysis and Reporting– Skills in analysing software usage data to identify trends, optimize licenses, and reduce costs and the ability to create reports and dashboards to communicate software asset status and compliance.

Job Outputs:

Process

• Conduct end to end Software Asset Management activities, including procurement of software, deployment, utilisation and decommissioning.
• Basic knowledge of cloud architecture and resource management
• Manage software asset management portals and tools to support compliance.
• Responsible for optimizing and controlling Cost Management within an organization’s Cloud environment including development and management of budgets for Cloud resources and services.
• Provide transparency and accountability for cloud expenditures through detailed reporting and analysis
• Continuously monitoring the performance of on-premises and cloud assets to ensure they meet required service levels
• Respond to all Software audit queries

• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Plan and organise own work tasks within specific guidelines given in the said area of work.
• Conduct verification processes to ensure that SARS fixed asset register is complete and updated.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.

Governance

• Ensuring that cloud and on premise software assets adhere to regulatory requirements, industry standards, and organizational policies
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive relationships with SARS role players, third party suppliers to maximise benefit in software licensing, maintenance and service offerings.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Strong knowledge of budgeting, forecasting, and financial analysis.
• Experience in cloud asset management, particularly within Azure.
• Ability to analyse large datasets to optimize IT costs, usage and performance

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Honesty and Integrity
• Problem Solving and Analysis
• Fairness and Transparency
• Analytical Thinking
• Conceptual Ability
• Building Sustainability

Technical competencies

• Reporting
• Functional Policies and Procedures
• Financial Analysis and Reporting
• Financial Administration
• Analysis and Interpretation of Financial Systems
• Asset Management
• Query Resolution
• Financial Controls

Compliance Competency

• Security Clearance: GOC Confidential

Click here to apply

Customer Experience: Junior Specialist

Position Reports to:    Senior Specialist: Customer Experience        

Division:                        Taxpayer Engagement         

Location:                       Lehae La SARS-Brooklyn

Advert Closing Date:  22 March 2026

About the Position

In an ever-changing environment, we have built a responsive and agile organisation to give effect to our strategic intent of achieving voluntary compliance. We invite you to be part of the special team that contributes to the collection of revenue, protect the economy and people of South Africa. We believe that your skills, commitment, and dedication will add value and make a difference to the organisation and country.  Integrity is key to the organisation. This position emphasizes collaboration, customer-centric solutions, and service excellence, ensuring a smooth experience across various touchpoints.

Job Purpose

To provide operational, analytical and reporting support by performing data quality management (data cleansing, integrity, enrichment, data and information flow) in order to manage the data lifecycle needs of a Business Unit in an effective manner, thereby enhancing customer experience and compliance culture.

Education and Experience

Minimum Qualification & Experience Required 

Bachelor’s Degree / Advanced Diploma (NQF 7) in Statistics with 5 – 7 years’ experience in CX Metrics (CXI, VOC, Net Sentiments) Customer Excellence, System and API Integration or similar environment, of which 2 – 3 years at a technically skilled level

ALTERNATIVE

Senior Certificate (NQF 4) and 10 years experience in CX Metrics (CXI, VOC, Net Sentiments) Customer Excellence, System and API Integration, of which 2 – 3 years at a technically skilled level.

Job Outputs:

Process

• Gather inputs from employees about customer experiences analyse and propose appropriate initiatives for improvement.
• Provide inputs into system development and improvement life cycle and plan activities relevant for usability studies to determine ease of doing business with SARS across channels.
• Gather applicable information, analyse customer pain-points and identify opportunities to improve.
• Correctly apply research governance standards, procedures and legislation in the delivery of work outputs.
• Compile reports, which include actionable recommendations by segment, products and metrics, which provide recommendations to management.
• Develop an understanding of customer needs/insights for the development of online and self-service user experience.
• Consolidate customer experience information and develop activities for successful implementation of customer experience metrics.
• Contribute towards the mapping of segment customer journeys by channel and products to unlock pain-points and bottlenecks when providing.
• Conduct customer experience benchmark studies with relevant revenue authorities to continuously improve value to customers and produce.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

Governance

• Implement and provide input into governance processes, systems and legislation within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Orientation
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Information Seeking
• Organisational Awareness
• Stakeholder Engagement and Management
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business Knowledge
• Creative and Innovative Thinking
• Data Collection & Analysis
• Customer Relationship Management
• Effective Business Communication
• Efficiency improvement
• Functional Policies and Procedures
• Reporting
• SARS System Products

Compliance Competency

• GOC    Confidential

Click here to apply

Talent Pool: Graduates

SARS Talent Pool for Graduates

We are on an exciting journey to build “a smart modern SARS with unquestionable integrity, trusted and admired by all”. Our mandate is to ensure optimal compliance with tax and Customs legislation. We do this through fostering a culture of Voluntary Compliance and by making it easy for taxpayers and traders to comply with their legal obligations. Our Higher Purpose, the reason that SARS exists, is to provide resources that help to build a capable state that nurtures sustainable economic growth, social development and that serves the well-being of all South Africans. We are Nation Builders.

In an era characterised by rapidly evolving technological innovation, SARS is preparing for a world where increasingly our work is informed by data driven insights, machine learning, algorithms, artificial intelligence and interconnectivity of people and devices.

This dynamic world of work calls for pioneers imbued by a sense of serving the SARS Higher Purpose and service to our people. The successful Nation Builders will work with the entire team in support of our Strategic Intent and the nine Strategic Objectives, namely:

• Provide Clarity & Certainty of tax obligations
• Make it Easy for Taxpayers and Traders to Comply & fulfil their obligations
• Detect Taxpayers and Traders who do not comply and make noncompliance hard and costly
• Develop a high performing, diverse, agile and engaged workforce towards higher value knowledge and service work
• Expand and Increase the use of data to improve integrity, derive insights & improve outcomes
• Modernise our systems to provide digital & streamlined services
• Drive greater resources stewardship to ensure the efficient use of resources and deliver quality outcomes & performance excellence
• Work with and through Stakeholders to improve the tax system
• Build public trust and confidence in the tax administration system

Our reimagined future is informed by our vision to build a smart, modern SARS with unquestionable integrity, leveraging on technology, digitalisation, and automation to make it easier for Taxpayers and Traders to comply with their Tax obligations to the benefit of all South Africans. We are building a culture that is rooted in SARS’ higher purpose, service, transparency, and fairness. This dynamic world of work calls for pioneers imbued by a sense of service to our people. You could be one of those pioneers by joining our talent pool of Graduates.

Why join the National Talent Pool of Graduates?

The SARS Talent Pool of Graduates is a database of individuals who have an interest to join our graduate development programme. By joining the Graduate Talent Pool, you will be one step closer to joining the dynamic, innovative, and forward-thinking institution that thrives on creating a positive and progressive work environment with lots of opportunities for growth.

This career opportunity will require the successful occupant to be:

Self-driven, with a strong commitment to personal growth and life-long learning.

Demonstrate an obsession for service excellence, in support of the SARS higher purpose.

Capable to work face to face, as well as with a range of technologies including telephony, desktop or handheld devices and be comfortable with both physical and virtual engagements.

Able to adjust and adapt to newer technologies, changes in business processes and working arrangements on a continuous basis.

Minimum Qualification & Experience Required:

Minimum of a 3-year National Diploma-NQF Level 6/ Degree-NQF Level 7 and higher ( NQF Level 8- 10)

No experience is required to be eligible for participation in the graduate trainee programme.

SARS supports youth employment and encourages applications from persons between the ages of 18 – 35. 

Click here to apply

Talent Pool: Diverse, Inclusive and Persons with Disability

Our reimagined future is informed by our vision to build a smart, modern SARS with unquestionable integrity which takes advantage of technology to make it easy for taxpayers and traders to comply with their obligations. We are building a culture rooted in SARS’s Higher Purpose and values of service, transparency, and fairness. Become a pioneer by joining our talent community. Driven by the SARS Objective 4 – Develop a high performing, diverse, agile, engaged, and evolved workforce. SARS aspires to create a safe, diverse, equal, inclusive, conducive and Gender-Based Violence free environment for all to realise their full potential.

At SARS, we understand that our success is rooted in the unique contributions of every individual, particularly those who bring invaluable perspectives shaped by disabilities. We see diversity as essential to our purpose and excellence. Inclusion is not merely a “target”, but the foundation of our strength. Individuals with disabilities enrich our organisation with insights and experiences that inform meaningful change, inspire innovation, and contribute to our strategic intent to ensure an equal public service.  

Our inclusive culture is more than welcoming; it is empowering. We have built a workplace where every voice is valued and where people are encouraged to thrive. By joining our team, you become part of a pioneering organisation that respects and celebrates differences, creating pathways for personal and professional growth. With accessible workplaces, career-advancement opportunities, and a culture that champions transparency, fairness, and service, we offer a supportive environment designed for your success.

Why Join the SARS Talent Pool for Persons with Disabilities?

• Inclusive Culture: a workplace where everyone’s voice is not only heard but celebrated.
• Accessibility: our commitment includes accessible spaces and reasonable accommodation tailored for everyone ad per category of disabilities.
• Career Growth: opportunities for continuous learning and advancement and an opportunity to realise your full potential.
• Supportive Environment: resources and support to ensure your success at every step.
• Excellence in Service: join a team dedicated to transparent, fair, effective and efficient service for all.
• A smart and modern origination with unquestionable integrity that is trusted and admired by all.

Explore Your Future at SARS

SARS offers diverse opportunities across multiple fields, from Taxation to Data Analytics, Information Technology, Legal, and beyond. Your unique talents can make a lasting impact while advancing your career in the following functional areas:

• Taxation
• Customer Service
• Customs & Excise
• Audit
• Debt Management
• Investigations
• Legal: Litigation
• Engineering Design
• Human Resources
• Data Analytics
• Information Technology
• Marketing, Communications, & Media
• Quality Management
• Corporate Real Estate
• Governance, Risk, and Compliance
• Procurement
• Project Management
• Finance
• Relationship Management & Coordination
• Research & Economics

Click here to apply

We wish you all the best with your applications