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Position Reports to: Manager: Cyber Analytics (CAT)
Division: Strategy Enablement & Modernisation
Location: Head Office Pretoria
Advert Closing Date: 19 April 2026
About the Position
SARS is seeking a highly capable and technically proficient Senior Specialist: IT Security Engineer (Cloud Solution Architect) responsible for managing an organization’s cloud computing strategy, including cloud adoption plans, cloud application design, and cloud monitoring and management. will also be responsible for the execution of strategies to ensure that the organization’s objectives are met on the SARS IT Systems.
As a digitally enabled tax and customs revenue agency, The Candidate must be dynamic independent thinker who is has a passion for information/Cyber security to designs, implements, and optimizes secure, scalable, and cost-effective cloud computing strategies (AWS, Azure, GCP) that align technical infrastructure with business goals.
Job Purpose
To be responsible for identify shortcomings in SARS processes, gaps in systems that allow fraud, trends of activities where SARS is defrauded, and to assist in designing controls and solutions to mitigate identified risks and to reports on suspicious and unauthorized activities on the SARS IT Systems.
Education and Experience
Minimum Qualification & Experience Required
Bachelor’s Degree / Advanced Diploma (NQF 7) in Computer Science, IT or related fields, AND 8-10 years’ experience in an Information Security Operations, of which 3-4 years at Junior specialist level.
OR
Senior Certificate (NQF 4) AND IT Qualification (s) / Certification (s) Information Security, and 8-10 years’ experience in an Information Security Operations, of which 3-4 years at Junior specialist level AND additional requirements specified in Min Functional requirements.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 15 years’ experience in Information Security Operations, of which 3 – 4 years at a junior specialist level AND additional requirements specified in Min Functional requirements.
Minimum Functional Requirements
3-4 years’ experience in IT Security with 2 – 5 Year SQL experience.
Technical Expertise: Proficiency in one or more major cloud platforms (AWS, Azure, or Google Cloud).
Knowledge: Expertise in IT security, IP networking, virtualization, and DevOps tools.
Certifications: Professional certifications such as AWS Certified Solutions Architect, Microsoft Azure Architect Expert, or TOGAF.
Soft Skills: Strong communication skills to lead workshops, mentor technical teams, and manage client relationships
Job Outputs:
Process
Governance
People
Finance
Client
Behavioural competencies
Technical competencies
Compliance Competency
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Position Reports to: Manager: Information Security
Division: Strategy Enablement & Modernisation
Location: Head Office Pretoria
Advert Closing Date: 19 April 2026
About the Position
SARS is strengthening its cloud security capability and is seeking a Cloud Security Engineer to design, implement, and operate security controls across cloud platforms supporting critical SARS systems and services.
The role focuses on securing cloud workloads, identities, networks, and data while ensuring compliance with organisational policies, regulatory requirements, and industry best practices. This includes implementing security guardrails, monitoring cloud security posture, supporting secure cloud adoption, and responding to cloud-related security threats.
As part of a growing cloud security function, the successful candidate will contribute to defining cloud security standards, patterns, and operational practices, working closely with infrastructure, platform, application, and cyber operations teams to enable secure and resilient cloud services. The role contributes to reducing cyber risk by supporting secure cloud architectures, improving security visibility, and strengthening cloud governance across SARS IT systems.
Job Purpose
To provide expert advice and support on Information Security strategies in order to achieve business objectives.
Education and Experience
Minimum Qualification & Experience Required
Bachelor’s Degree / Advanced Diploma (NQF 7) in Information Security, Computer Science, IT, or related field AND 5-7 years’ experience in IT Security or Cloud Security, of which 2-3 years hands-on cloud security engineering role.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 10 years IT Security, including practical experience securing cloud platforms of which 2-3 years hands-on cloud security engineering role.
Minimum Functional Requirements
Job Outputs:
Process
Governance
People
Finance
Client
Behavioural competencies
Technical competencies
Compliance Competency
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Position Reports to: Manager: Cyber Analytics (CAT)
Division: Strategy Enablement & Modernisation
Location: Head Office Pretoria
Advert Closing Date: 19 April 2026
About the Position
As a digitally enabled tax and customs revenue agency, SARS is looking a Operations Specialist for Cyber Threat Detection and Intelligence, you will be the frontline technical expert responsible for identifying, analysing, and neutralising cyber threats before they impact the organisation. This is a technical role requiring a deep understanding of the current threat landscape, paired with the ability to configure and troubleshoot security solutions. You will move beyond basic monitoring to proactive threat hunting and intelligence gathering.
The candidate must be dynamic independent thinker who is has a passion for information/Cyber security to assist with effective threat detection and provide intelligent insights that enable the security teams to respond accurately and quickly to reduce the impact of incidents. correlates log events from various sources and aggregates related events into single alerts to accelerate incident analysis and remediation.
Job Purpose
To be responsible for identify shortcomings in SARS processes, gaps in systems that allow fraud, trends of activities where SARS is defrauded, and to assist in designing controls and solutions to mitigate identified risks and to reports on suspicious and unauthorized activities on the SARS IT Systems.
Education and Experience
Minimum Qualification & Experience Requirement
Bachelor’s Degree / Advanced Diploma (NQF 7) in Computer Science, IT or related fields, AND 8-10 years’ experience in an Information Security Operations, of which 3-4 years at Junior specialist level
OR
Senior Certificate (NQF 4) AND IT Qualification (s) / Certification (s) Information Security, and 8-10 years’ experience in an Information Security Operations of which 3-4 years at Junior specialist level, AND additional requirements as specified in the Min Functional requirements.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 15 years’ experience in Information Security Operations, of which 3 – 4 years at a junior specialist level AND additional requirements as specified in the Min Functional requirements.
Minimum Functional Requirements
3-4 years’ experience in IT Security with 2 – 5 Year SQL experience.
Job Outputs:
Process
Governance
People
Finance
Client
Behavioural competencies
Technical competencies
Compliance Competency
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Position Reports to: Manager: Information Security
Division: Strategy Enablement & Modernisation
Location: Head Office Pretoria
Advert Closing Date: 19 April 2026
About the Position
SARS is establishing a new Azure Infrastructure Security capability and is seeking Senior Specialist: IT Security Engineer (Microsoft Azure Security) to secure and support Azure-based infrastructure platforms that host critical SARS systems and services.
The role focuses on ensuring that Azure infrastructure is designed, configured, and operated securely in line with SARS policies, regulatory requirements, and industry best practices. This includes securing Azure networking, compute, storage, identity integration, and hybrid connectivity.
As a new role within SARS, the incumbents will contribute to defining and embedding cloud infrastructure security standards, patterns, and operational practices, while working closely with infrastructure and technology teams to ensure secure and resilient cloud platforms.
Job Purpose
To be responsible for identify shortcomings in SARS processes, gaps in systems that allow fraud, trends of activities where SARS is defrauded, and to assist in designing controls and solutions to mitigate identified risks and to reports on suspicious and unauthorized activities on the SARS IT Systems.
Education and Experience
Minimum Qualification & Experience Required
Bachelor’s Degree / Advanced Diploma (NQF 7) Information Security AND 8-10 years’ experience in an Information Security Operations, of which 3-4 years at Junior specialist level
OR
Senior Certificate (NQF 4) AND IT Qualification (s) / Certification (s) Information Security, and 8-10 years’ experience in an Information Security Operations of which 3-4 years at Junior specialist level, AND additional requirements as specified in the Min Functional requirements.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 15 years’ experience in Information Security Operations of which 3-4 years at Junior specialist level AND additional requirements as specified in the Min Functional requirements.
Minimum Functional Requirements
Job Outputs:
Process
Governance
People
Finance
Client
Behavioural competencies
Technical competencies
Compliance Competency
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Position Reports to: Manager: Cyber Analytics (CAT)
Division: Strategy Enablement & Modernisation
Location: Head Office Pretoria
Advert Closing Date: 19 April 2026
About the Position
SARS is seeking a highly capable and technically proficient Senior Specialist: IT Security Engineer (Cloud Integration Specialist) responsible for migrating IT assets, configuring middleware (e.g., APIs, ETL), ensuring data integrity, and troubleshooting integration issues to improve business efficiency and to assist in designing controls and solutions to mitigate identified risks and to reports on suspicious and unauthorized activities on the SARS IT Systems.
As a digitally enabled tax and customs revenue agency, SARS is looking for dynamic independent thinker who is has a passion for information/Cyber security to assist with designs, develops, and implements secure, scalable, and high-performing solutions to connect cloud-based applications, services, and legacy systems.
Job Purpose
To be responsible for identify shortcomings in SARS processes, gaps in systems that allow fraud, trends of activities where SARS is defrauded, and to assist in designing controls and solutions to mitigate identified risks and to reports on suspicious and unauthorized activities on the SARS IT Systems.
Education and Experience
Minimum Qualification & Experience Required
Bachelor’s Degree / Advanced Diploma (NQF 7) in Computer Science, IT or related fields, AND 8-10 years’ experience in an Information Security Operations, of which 3-4 years at Junior specialist level
OR
Senior Certificate (NQF 4) AND IT Qualification (s) / Certification (s) Information Security, and 8-10 years’ experience in an Information Security Operations of which 3-4 years at Junior specialist level, AND additional requirements as specified in the Min Functional requirements.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 15 years’ experience in Information Security Operations, of which 3 – 4 years at a junior specialist level AND additional requirements as specified in the Min Functional requirements.
Minimum Functional Requirements
3-4 years’ experience in IT Security with 2 – 5 Year SQL experience.
Job Outputs:
Process
Analyse and make recommendations about improvements to specialist systems, procedures and associated area’s practice.
Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation resource plans.
Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
Draw on own technical or professional expertise, knowledge & experience to identify & recommend tactical solutions to defined problems in practices.
Integrate business information, compare, analyse and produce reports to identify trends, discrepancies
and inconsistencies for decision making purposes.
Optimise goal achievement through tactical strategy implementation and optimisation of practises, processes and systems across an internal value chain.
Plan for value-added, continuous practice and system improvements to deliver on objectives to enhance tactical implementation and excellence.
Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives; best practice implementation solutions.
Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
Translate top-down policy, apply modification in relation to own practice area and communicate impact to relevant stakeholders.
Develop technical strategic and/or process and/or mitigation measures to security, application and system vulnerabilities across IT landscape.
Design and develop reports that will provide visibility to line managers in order to manage any risks within their respective areas relating to fraud, prevention of fraud and access to information.
Provide support to Network Security support with all internal/external audits and security assessments related to area of responsibility.
Initiate and develop the resolution of negative audit findings reported by internal or external auditors in area of responsibility.
Develop intermediate controls in parallel with long term controls.
Report on performance of team, status updates on outstanding tasks, escalation of high impact risks.
Provide expert analysis IT Security mitigation implementations and develop recommendations in order to address any risks identified within the IT Security infrastructure, application and system environments relating to fraud and prevention of fraud or access to information.
Giving input to risk management principles through risk assessments, risk mitigation proposals, and inputs on various forums including but not limited to change/release management processes, projects, governance initiatives, audit requirements, vulnerability assessments and other processes.
Provide input to current/new IT Security strategies, architectures, policies, standard, procedures, SOPs, user training material and guides or other organisational policies which influences IT security to align with business and audit requirements relating to the prevention of fraud or access to information.
Measure impact of controls against Policies, Processes and Guidelines of SARS, as well as relevant legislation.
Governance
Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
People
Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
Provide specialist know-how, support, advice and practice thought leadership in area of expertise.
Finance
Implement and monitor financial control, management of costs and corporate governance in area of specialisation.
Client
Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
Participate in the specialist practice community and contribute positively to organisation knowledge management.
Provide authoritative, specialist expertise and advice to internal and external stakeholders.
Behavioural competencies
Accountability
Analytical Thinking
Attention to Detail
Commitment to Continuous Learning
Conceptual Ability
Expertise in Context
Fairness and Transparency
Honesty and Integrity
Respect
Trust
Technical competencies
Business IT Systems
Business Knowledge
Data Collection and Analysis
Efficiency improvement
Functional Policies and Procedures
Business IT Systems
IT Knowledge
IT Network and Securities
IT Strategy and Planning
Reporting
System Thinking
Knowledge of IT Governance and Business
Efficiency improvement
Compliance Competency
Risk Management (IT)
GOC Confidential
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Position Reports to: Manager: Strategic Sourcing
Division: Corporate Enterprise Services – Procurement
Location: SARS Head Office – Le Hae La SARS
Advert Closing Date: 07 April 2026
About the Position
SARS is looking for a motivated, passionate person who can work with multiple cross-functional teams and various stakeholders in the execution of strategic sourcing initiatives and tender management processes in support of the Manager – Strategic Sourcing in the Information and Communication Technology (ICT) stream. S/he will contribute towards the higher purpose and service orientation of SARS by ensuring that end user requirements are timeously sourced through a system that meets the requirements of Section 217 of the Constitution. In addition, s/he will be responsible for effectively managing the vendor relationships according to the Service Level Agreements (SLAs) established for each of the commodities under his/her span of control. When the sourcing/tendering processes is finalised, s/he will ensure that the planning of contract negotiations enables the appropriate involvement between the vendors, procurement, finance and business. The successful incumbent will join a highly motivated and capable team responsible for strategic sourcing initiatives carried out within well-governed processes.
This role is located within the Corporate Enterprise Services – Procurement.
*Persons with Disabilities are encouraged to apply.
Job Purpose
The Ops Manager: Strategic Sourcing (ICT) will support and execute ICT strategic sourcing and contracting activities within an approved governance framework. The role focuses on operationalising sourcing strategies, managing ICT contracts, supporting negotiations, and ensuring compliance with procurement policies, procedures, and legislation.
S/he will develop and deploy sourcing ICT commodity strategies to deliver value through strategic sourcing. To manage portfolio of commodities through cross functional sourcing teams for effective execution of portfolio based commodity strategies, as well as ensuring the overall sustainability of commodity based initiatives.
Education and Experience
Minimum Qualification & Experience Required
Bachelor’s Degree / Advanced Diploma (NQF 7) in Commerce/ Supply Chain and/or Business Management AND 5-7 years’ experience in Strategic Sourcing, Project Management and/or Tender Administration, of which 1 year is at supervisory level.
ALTERNATIVE#
Senior Certificate (NQF 4) AND 10 years’ experience in Strategic Sourcing, Project Management and/or Tender Administration, of which 1 year is at supervisory level.
Minimum Functional Requirements
Job Outputs:
Process
Governance
People
Finance
Client
Behavioural Competencies
Technical Competencies
Compliance Competency
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Position Reports to Ops Manager: Incident & Problem Management
Division: Strategy Enablement & Modernisation
Location: Head Office Pretoria
Advert Closing Date: 03 April 2026
About the Position
The ideal candidate is a proactive and well-organised IT Service Management professional with a solid understanding of Incident and Request Management processes. They are calm under pressure, customer-focused, and able to coordinate effectively between technical teams and business stakeholders to ensure timely resolution and fulfilment, while consistently monitoring SLAs, managing escalations, and maintaining accurate reporting in line with ITIL best practices.
Coordinator: Incident and Request Management is responsible for coordinating, monitoring, and ensuring the effective handling of IT incidents and service requests in line with agreed Service Level Agreements (SLAs)/ Operational level Agreements (OLA). The role focuses on restoring normal service operations quickly, minimizing business impact, and ensuring high levels of customer satisfaction.
Job Purpose
To coordinate the timely resolution of incidents and the timely fulfilment of service requests on a national basis.
Education and Experience
Minimum Qualification & Experience Required
National Diploma / Advanced Certificate (NQF 6) in Information Technology AND 3 years’ experience in IT Service Management, Service Desk, or Incident Management environment, of which 1 – 2 years is at a knowledge worker level.
ALTERNATIVE #
Senior Certificate (NQF 4) AND 5 years’ experience in IT Service Management, Service Desk, or Incident Management environment, of which 1 – 2 years is at a knowledge worker level
Job Outputs:
Process
Governance
People
Finance
Client
Behavioural Competencies
Technical Competencies
Compliance Competency
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Position Reports to: Ops Manager: Incident and Problem Management
Division: Strategy Enab & Modernisation
Location: Head Office Pretoria
Advert Closing Date: 03 April 2026
About the Position
SARS is looking for a determined problem analyzer. The individual must be a goal driven professional with a proven record in Identifying and investigating IT related problems. The organization is in search of a well-organized and solutions driven problem analyst, to conduct the root cause analysis and identify suitable solutions to ensure availability and reliability of applications, services, infrastructure, and platforms. He/she should have a good understanding of the incident, problem, change and release management processes, with the great ability to produce known errors.
Job Purpose
To facilitate and coordinate the management of high severity incidents and the investigation of the cause of problems.
Education and Experience
Minimum Qualification & Experience Required
National Diploma (NQF6) in Information Technology AND 2-3 years’ experience in an Information Technology environment, of which 1-2 years is at knowledge worker level.
ALTERNATIVE#
Senior Certificate (NQF4) AND 5 years’ experience in Information Technology environment, of which 1-2 years is at knowledge worker level.
Job Outputs:
Process
Governance
People
Finance
Client
Behavioural Competencies
Technical Competencies
Compliance Competency
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Position Reports to: Manager: Systems Engineering
Division: Strategy Enab & Modernisation
Location: Head Office – Brooklyn
Advert Closing Date: 03 April 2026
About the Position
SARS is looking for a highly skilled, experienced, results driven Specialist Systems Engineer with strong technical and Information Systems knowledge who is highly competent in the support of Microsoft server technology, Microsoft Azure, VMware technology and server infrastructure. S/he is inspiring with ability to work with great teams and contribute towards our higher purpose and service orientation. S/he will be part of a team that does support for SARS Top leadership to ensure they can deliver on their critical business functions.
Job Purpose
To be responsible for co-ordinating, implementing and maintaining system architectures, including server hardware, Windows server operating systems, and utilities, and related client services within the organisation and ensuring to meet service level agreements. To be responsible for identification and resolution of complex server hardware and operating system software technical problems and malfunctions related to network and related servers and makes decisions that are critical in the areas of performance analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions, ensuring a stable performance environment for the enterprise business processing system. Work in both Production and non-production environments.
Education and Experience
Minimum Qualification & Experience Required
ALTERNATIVE #
Minimum Functional Requirements
Need to be familiar with: Microsoft Windows: Active Directory, VMware, Networking, Server Infrastructure support, Microsoft Azure, Microsoft products (Microsoft SCOM, Microsoft SCCM, or any other Microsoft Certification); or Wintel Intel Server: (A+, N+, MCITP, MCSA, MCSE, Azure) and related Server Operating System and Server Hardware certification related to server support), or VMware Certification.
Industry Related Qualifications and Experience
Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), and 5 – 7 years’ experience in a similar environment AND additional requirements specified in Min Functional requirements, where applicable Microsoft Windows: Active Directory, VMware, Networking, Server Infrastructure support, Microsoft Azure, Microsoft products (Microsoft SCOM, Microsoft SCCM, or any other Microsoft Certification); or Wintel Intel Server: (A+, N+, MCITP, MCSA, MCSE, Azure) and related Server Operating System and Server Hardware certification related to server support), or VMware Certification.
Additional Technical Competencies
Engineering Planning and Design (IT) Proficient in – (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as “a person to
ask” when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.
GOC Confidential – (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients,
competitors, contractors and suppliers. E.g. Taxpayer information
Job Outputs:
Process
Governance
People
Client
Behavioural Competencies
Technical Competencies
Compliance Competency
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
Position Reports to: Regional Director: Standard Operations: Eastern Cape
Division: Taxpayer Engagement-EC
Location: East London, Eastern Cape
Advert Closing Date: 01 April 2026
About the Position
We are on an exciting journey to build “a smart modern SARS with unquestionable integrity, trusted and admired by all”. Our mandate is to ensure optimal compliance with Tax and Customs legislation. We do this through fostering a culture of Voluntary Compliance and by making it easy for taxpayers and traders to comply with their legal obligations. Our Higher Purpose, the reason that SARS exists, is to provide resources that help to build a capable state, that nurtures sustainable economic growth, social development and that serves the well-being of all South Africans. We are Nation Builders.
In an era characterised by rapidly evolving technological innovation, SARS is preparing for a world where increasingly our work is informed by data driven insights, machine learning, algorithms, artificial intelligence and interconnectivity of people and devices.
This dynamic world of work calls for pioneers imbued by a sense of serving the SARS Higher Purpose and service to our people. The successful Nation Builders will work with the entire team in support of our Strategic Intent and the nine Strategic Objectives, namely:
Provide Clarity & Certainty of tax obligations.
Make it Easy for Taxpayers and Traders to Comply & fulfil their obligations.
Detect Taxpayers and Traders who do not comply and make noncompliance hard and costly.
Develop a high performing, diverse, agile and engaged workforce towards higher value knowledge and service work.
Expand and increase the use of data to improve integrity, derive insights & improve outcomes.
Modernise our systems to provide digital & streamlined services.
Drive greater resources stewardship to ensure the efficient use of resources and deliver quality outcomes & performance excellence.
Work with and through Stakeholders to improve the tax system.
Build public trust and confidence in the tax administration system.
SARS is seeking a leader who is dynamic, highly skilled, and passionate about service excellence. If you thrive in a fast-paced environment, have exceptional planning and organisational skills, and embody integrity and confidentiality, this is your opportunity to make a meaningful contribution.
As Lead: Service and Support, you will do more than supporting our operations—you will be the backbone of regional service delivery, champion regional compliance, and inspire teams to uphold the highest standards of governance and support across the Eastern Cape.
Why Join Standard Operations Eastern Cape?
Purpose with Impact – Your work will support our efforts to ensure compliance and strengthen public trust in our tax system.
Strategic Leadership – Report directly to the Regional Director and be part of the executive team driving transformation in the region.
Growth & Influence – Lead high-performing teams, nurture talent, and create a culture of accountability, fairness, and respect.
What You Will Do
Drive Regional Excellence – Oversee regional services and support, in particular Financial Management, Procurement and General Housekeeping.
Champion Compliance – Collaborate with Health and Safety, Asset Management, Security, Physical Facilities and Finance teams to ensure adherence to SARS and national standards and legislation.
Innovate Service Delivery – Lead initiatives to upgrade support systems, implement advanced monitoring, and foster a culture of continuous improvement.
Governance & Risk – Implement governance, risk, and compliance policies; manage financial controls; and ensure audit readiness.
What We Are Looking For
A great personality with strong attention to detail.
Strong planning, organisational, and problem-solving skills.
Excellent communication, presentation, and interpersonal abilities.
Proven ability to manage compliance, governance, finance, and risk in a complex environment.
Proven experience in financial systems (e.g. SAP), asset management, and procurement governance will be highly regarded.
Ready to Make a Difference?
If you are motivated by meaningful challenges, committed to public service, and eager to leave a lasting impact, we would like to hear from you. Apply now and become a steward of national progress.
Job Purpose
To manage regional services and provide support through ensuring compliance with OHS requirements, including Control Health (Audit), Physical Facilities, consolidating the SARS organisational arrangements with regards to general housekeeping, Finance, Security and Procurement.
Education and Experience
Minimum Qualification & Experience Required
Honours degree/Postgraduate Diploma (NQF8) in Accounting, Finance, Audit or Business Management, AND 10 to 12 years’ experience in a Financial or Business Management environment, of which 3 to 4 years at middle management level.
Bachelor’s Degree or Advanced Diploma (NQF 7) in Accounting, Finance, Audit or Business Management, AND 12 to 15 years’ experience in a Financial or Business Management environment, of which 3 to 4 years at middle management level.
Job Outputs:
Process
Collaborate with the Asset Management team to verify the list of impaired assets for the region, action the move of assets under construction and the transfer of assets in line with applicable processes and procedures.
Collaborate with the Health and Safety team in ensuring the region comply to the Occupational Health & Safety requirements and keep staff informed of any health and safety matters and development programmes.
Conduct regular training sessions and webinars to educate stakeholders on compliance requirements. Implement user-friendly online portals and tools to simplify compliance processes.
Develop a knowledge management system to capture and share best practices across the organization and ensure transparency and accountability in all service and support activities.
Develop and distribute clear guidelines and FAQs to help stakeholders and traders understand their obligations.
Develop and implement advanced monitoring systems to detect non-compliance and collaborate with enforcement teams to ensure timely and effective action against non-compliance.
Drive and monitor the bi-annual asset verification cycle, provide regular feedback to managers and ensure the deadline is met.
Ensure all security protocols are adhered to with zero breaches reported and improve incident response time.
Lead initiatives to upgrade and integrate support systems with the latest technologies.
Manage finance function within the region, including budgeting, forecasting, risk management, adherence to the PFMA, asset management, procurement processes, travel management and petty cash management.
Monitor procurement governance processes within the region to minimise risk, comply with PFMA and ensuring no audit findings by the Auditor-General.
Oversee physical facilities, including general housekeeping to ensure SARS standards are maintained.
Represent the region in various committees, provide inputs and implement good governance in area of responsibility.
Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, driving best practice solutions.
Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.
Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.
Governance
Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
Manage and or advise on the translation and application of policy in a specific functional area.
People
Create a positive work climate and culture to energise employees and give meaning to work, minimise work disruption and maximise employee productivity.
Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised areas.
Plan and develop enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
Finance
Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
Implement and monitor financial control, management of costs and corporate governance in area of accountability.
Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
Implement and provide feedback on the effectiveness of financial policy, practice and procedures, preventing illegal, unethical or improper conduct.
Client
Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
Behavioural competencies
Accountability
Respect
Service Delivery Innovation
Trust
Fairness and Transparency
Honesty and Integrity
Leadership competencies
Concern for Impact of own behaviour on others
Develops teams and nurtures interdependency
Inspire others to Positive Action
Nurtures Future Talent
Stewardship and Service Orientation
Strong Results Orientation
Values and Manages Diversity
Ability to translate strategy into execution
Technical competencies
Business Acumen
Decisiveness
Effective Business Communication
Functional Policies and Procedures
Governance, Ethics and Values
Managerial Budgeting
Planning and Organising
Planning, Management and Measurement
Problem Analysis and Judgement
Service Delivery
Strategic Planning and Reporting
Change Management
Compliance Competency
GOC Secret
Employment Equity
The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.
We wish you all the best with your applications
To apply, click on the link at the end of the posts and all the…
To apply, click on the link at the end of the posts and all the…
To apply, click on the link at the end of the posts and all the…
CLOSING DATE : 05 May 2026 at 16:00 NOTE : To apply, submit a completed…