SAIPA Vacancies

Business Analyst

Position Business Analyst
Department Operations
Reporting to: Chief Operations Executive
Contract Permanent
Location Midrand
Key Purpose
To ensure the vision and strategy of the SAIPA is achieved by documenting, developing, and implementing innovative business processes and models. This role identifies process improvement opportunities to enhance the functioning of SAIPA in alignment with its strategic objectives and regulatory requirements, ensuring business benefits are achieved through measurable success.

Elicit and Analyse business requirements:
Work closely with business stakeholders to understand their needs, objectives, and challenges.
Elicit, document, and analyze business requirements, processes, and workflows
Translate business requirements into clear and concise functional specifications for technical teams.
Solution Design:
Collaborate with technology teams to design solutions that meet business needs.
Propose innovative and practical solutions to address business challenges.
Ensure that proposed solutions align with the organization’s strategic goals and technological capabilities.
Stakeholder Communication:
Serve as a liaison between business stakeholders and technology teams.
Communicate complex technical concepts to non-technical stakeholders.
Present findings, recommendations, and project updates to various audiences.
Documentation:
Create detailed documentation including business requirements, process flows, use cases, and user stories.
Maintain accurate and up-to-date project documentation throughout the project lifecycle.
Project Management:
Collaborate with project managers to define project scope, objectives, and deliverables.
Assist in project planning, estimation, and resource allocation.
Monitor project progress and identify potential risks or deviations from the plan.
Quality Assurance:
Participate in system testing, user acceptance testing, and validation of implemented solutions.
Ensure that delivered solutions meet the specified requirements and are of high quality.
Process Improvement:
Identify areas for process optimization and efficiency enhancement.
Recommend process improvements and assist in their implementation.

MINIMUM REQUIREMENTS
Qualification

Bachelor’s degree in engineering, Commerce, or a related field.
Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous.
MBA/MBL is an advantage.
Six sigma green/black belt.
Experience

Minimum of 5 years’ experience as a process engineer involved with assessing, mapping, and optimizing business processes.
Minimum of 5 years’ experience in data analytics, business model design, business process development or improvement, strategic business case development, translating of strategies into a business /operating model and operationalization of new business process solutions.
Minimum of 5 years’ experience in facilitating workshops with business users to gather requirements and validate designs.
Minimum of 5 years’ experience proven experience as a Business Analyst or in a related role.
Minimum of 5 years’ experience in Agile tools like Jira Confluence, SAFe, and Aris.
Minimum of 5 years’ experience in applying process modeling standards.
Knowledge and exposure to business process transformation and integrating technologies.
Closing Date: 26 April 2026

To apply, please send your CV to careers@saipa.co.za

Infrastructure Specialist

Position Infrastructure Specialist
Department Operations: Information Technology
Reporting to: IT Manager
Contract Permanent
Location Midrand
Key Purpose
To administer (design, planning, installation, configuration and maintenance of) daily availability and efficiency of: communication, network and technology infrastructure (e.g. data, voice (telephone system), conference tools, email, printers, application software, internet, visual tools); data backup and restore; network production, diagnostic and performance management information; network security and data protection; site surveys and reviews as well as resolve network and other technology performance issues. Also be accountable for technology associated with the reliable supply of cloud computing, including design, planning, management, maintenance, security, and support

Provide Infrastructure Support through:
Working with end users to identify and delivering required PC service levels.
Liaising with, and providing training and support to, end-users and staff on computer operation and other IT-related issues.
Installing, configuring, testing, maintaining, monitoring, and troubleshooting end-user workstation hardware, networked peripheral devices, and networking hardware and software products.
Where required, installing, configuring, testing, maintaining, monitoring, and troubleshoot associated end-user workstation software and networking software products.
Performing on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
Receiving and responding to incoming calls, tickets, and/or e-mails regarding PC and/or hardware and network problems.
Performing on-site analysis, diagnosis, and resolution of complex hardware problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
Manage Infrastructure
Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment.
Monitor and test PC performance and provide PC performance statistics and reports.
Construct, install, and test customized configurations based on various platforms and operating systems.
If necessary, liaise with third-party support and PC equipment vendors position requirements
Maintain servers and ensure that the back-up electricity supply equipment is available
Cloud Computing – AWS, Azure & Private cloud environment
Cyber Security – Ensure the protection of our IT infrastructure through the implementation and management of robust cybersecurity measures
Provide remote technical expertise and direction to support end users across various locations.
Administer the IT Risk assessment, penetration test, vulnerability scans, and social engineering.
Responsible for all administration related to data security, system backups and disaster recovery procedures.
Responsible for conducting regular vulnerability scans and disaster recovery simulations; and communicating the critical results to management.
Educates management & staff on security risk through continuous reporting and presentations.
Monitors Information Security industry trends and educates the Institute of critical information.
Implement and administers the Information Security Programme to include policies, procedures, and standards.
initiatives to research, validate, and manage Information Security vendors and products to ensure robust detection, prevention, and monitoring tools are in place.
Assist in defining the Information Security plan to resolve gaps identified from audits, risk
assessments or vulnerability scans.
Assist in leading cyber security investigations providing summaries and recommendations to resolve the matter.
Works closely with IT and project teams to ensure that new projects meet or exceed information security requirements.
Assist in leading Information Security, Server infrastructure to align with organizational strategic objectives, goals, and risk tolerance.
Risk Management:
Adhere to the Institute’s legal and ethical requirements, policies, processes and procedures
Assist in conducting and documenting department risk assessment
Assist in managing IT audit findings
Providing support in adherence to the department’s policies, processes and procedures.
Manage department’s records,
Assist in ensuring the Disaster Recovery plan is effective & tested annually
Assisting in managing cyber security risks & provide recommendations
Reporting:
Report all none-compliance to the Institute’s policies, processes and procedures
Stakeholders Relationship Management:
Internal

Participate in key decisions as a member of the IT department team
Maintain in-depth relations with all members of the department’s team and staff
External

Manage relationships with department external service providers
Manage contracts in conjunction with the Legal department of all external services providers
Ensure compliance of Service Level Agreement by the service provider
Manage relationship with external service providers

MINIMUM REQUIREMENTS
Qualification

Degree in Computer Science, Information Technology, or related field.
Experience

At least 4 years of information security experience.
At least 4 years of server administration experience.
At least 4 years of experience with managing cloud infrastructure, including AWS & Azure
Experience with standards and best practices such as ISO27001, SIEM, POPIA, GDPR & SOC 2 compliance.
Required demonstrated knowledge of information technology security trends and leading best practices.
Minimum of 2 years’ experience directly leading infrastructure or security focused staff in a team environment.
Experience and expertise in managing and administering infrastructure and data systems.
Minimum of 3 years’ experience in at least five of the following: access control systems and methodology; business continuity and disaster recovery planning; risk, response, and recovery; network security architecture; security management practices; audit and monitoring; enterprise and IT risk assessments; incident response management.
Demonstrable experience of managing complex disaster recovery plans & procedures.
Demonstrable experience of drafting and introduction of data protection and disaster recovery policies.
Requires working knowledge of ISP’s and its operations and procedures.
Excellent time management skills and the ability to prioritize multiple initiatives and projects.
Ability to operate at all levels of the organization.
Excellent interpersonal skills including oral and written communications.
Ability to manage change within the organization.
Ability to maintain a high level of confidentiality.
Technically proficient in IT and Information Security controls and concepts.
Demonstrate flexibility and the ability to work in a team environment.
Strong organizational and planning skills, resourcefulness, and creative problem-solving skills.
Closing Date: 23 April 2026

To apply, please send your CV to careers@saipa.co.za

Programme Manager

Position Programme Manager
Department Operations
Reporting to: Chief Operations Executive
Contract Permanent
Location Midrand
Key Purpose
Lead the management of a portfolio of projects spanning client servicing, operations, finance, and related domains, ensuring alignment with strategic objectives and priorities

Project Team Oversight:
Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment.
Methodology Optimization:
Evaluate and optimize project delivery methodologies, balancing Agile and waterfall approaches to best suit the needs of individual projects within the portfolio.
Stakeholder Engagement:
Effectively engage and communicate with stakeholders at all levels, including clients, project teams, and senior management, to ensure alignment and transparency throughout the project lifecycle.
Risk Management:
Identify and mitigate risks associated with project delivery, proactively addressing issues to minimize impact on project timelines and objectives.
Resource Allocation:
Manage resource allocation across project teams, ensuring optimal utilization of human and financial resources to maximize project outcomes.
Performance Monitoring:
Monitor and track project performance metrics, providing regular updates to senior management and stakeholders on progress, milestones, and key deliverables.
Dependency Management:
Ability to skillfully manage a multitude of dependencies outside of your programme and projects, ensuring seamless integration and delivery.
Documentation:
Create detailed documentation including business requirements, process flows, use cases, and user stories.
Maintain accurate and up-to-date project documentation throughout the project lifecycle.
Project Management:
Collaborate with project managers to define project scope, objectives, and deliverables.
Assist in project planning, estimation, and resource allocation.
Monitor project progress and identify potential risks or deviations from the plan.
Quality Assurance:
Participate in system testing, user acceptance testing, and validation of implemented solutions.
Ensure that delivered solutions meet the specified requirements and are of high quality.
Process Improvement:
Identify areas for process optimization and efficiency enhancement.
Recommend process improvements and assist in their implementation

MINIMUM REQUIREMENTS
Qualification

Bachelor’s degree in a relevant field (project management, business administration, etc.)
Project Management Professional (PMP) certification required. Alternative certifications at the same level are acceptable (SAFe/Prince/PMI)
Experience

Strong project management skills, including the ability to plan, organize, and execute.
Minimum of 8 years’ experience in Agile tools like Jira Confluence, SAFe, and Aris.
Minimum of 8 years’ experience in applying process modeling standards.
Minimum 12 years of experience in programme management.
Knowledge and exposure to business process transformation and integrating technologies.
Demonstrated experience in managing large-scale projects and programmes.
Proven track record of successful programme delivery.
Closing Date: 24 April 2026

To apply, please send your CV to careers@saipa.co.za

We wish you all the best with your applications