To apply, click on the link at the end of the posts and all the best with your applications

Assistant Store Manager

Job Description

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

MAIN PURPOSE OF THE JOB

Duties and responsibilities include training staff, managing inventory, ensuring a safe, clean and
aesthetically pleasing store environment and assisting customers. As well as promptly address and
resolve customer complaints and any staff issues.

KEY AREAS OF RESPONSIBILITY

Customer Service Leadership

• Lead the sales team through example and ensuring meeting of personal and company sales targets – UPT, ATV and Turnover
• Performs and supports the team in delivering excellent customer service
• Floor presence, floor supervision, allocating team members as per zoning guide and supervising floor operations.

Visual Merchandising

• Implementing merchandising as per guidelines and submitting VM pictures on a weekly
• Conducting regular VM walks throughout the day, ensuring product is tagged, hanging correctly, steamed, priced and replenished sufficiently for trade.
• Continuous self and team training and assessment of visual merchandising of the store.

Inventory Control

• Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging, steaming and pricing product, and capturing the stock on the system
• Ensure stockroom is maintained and organized according to standards, stock positioned in order to expedite replenishment timeously.
• Conduct weekly and monthly stock counts and stock takes accordingly, verify and submit accurate count reports.
• Actively implement, practice and supervise risk control measures to help alleviate losses to the company.

Supervising Daily Operations

• Manage time and attendance, Follow and implement opening and closing procedures accordingly
• Maintain all daily requirements, POS operation, Cash up, cash drop, time and attendance and general housekeeping.
• Process refunds and exchanges according to company policy, escalate and inform OPS where necessary

SKILLS AND PERSONAL ATTRIBUTES

• Matric certificate compulsory.
• Bachelor’s degree ideal.
• 1 – 2 years’ experience working in a retail environment in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management
  processes.
• Excellent communication and interpersonal skills.

Click here to apply

E- Commerce Assistant Manager

Job Description

JOB OVERVIEW

The E-Commerce Assistant Manager supports the E-Commerce Manager in driving online sales performance, enhancing customer experience, and ensuring the efficient day-to-day operation of the e-commerce platform. This role plays a key part in optimizing website performance, managing digital merchandising, and coordinating cross-functional processes to deliver a seamless end-to-end online shopping experience..

KEY AREAS OF RESPONSIBILITY

Website & Conversion Optimisation

• Analyse sales, traffic, and conversion data to inform website improvements and merchandising decisions.
• Maintain and optimise product listings, descriptions, images, and categorisation.
• Ensure website content is accurate, up to date, and aligned with brand standards.
• Monitor site performance and identify opportunities to improve user experience and conversion rates.

Online Merchandising & Inventory Management

• Manage product uploads, stock allocation, and inventory tracking across the e-commerce platform.
• Ensure optimal stock availability and visibility online at all times.
• Coordinate with warehouse and supply chain teams to align stock levels and fulfilment processes.
• Maintain effective online merchandising to support promotions, launches, and seasonal campaigns.

Customer Experience & Service Excellence

• Collaborate with internal teams (logistics, retail, marketing) to ensure a seamless customer journey.
• Continuously identify opportunities to improve the online customer experience.

Sales Performance & Reporting

• Support initiatives to increase online engagement, traffic, and conversion rates.
• Monitor key performance indicators (KPIs) such as sales, conversion rate, AOV, and customer retention.
• Conduct competitor and market analysis to identify trends and opportunities.
• Prepare regular performance reports and provide actionable insights.

Operations & Fulfilment Coordination

• Support order fulfilment processes, ensuring accuracy and timely delivery.
• Work closely with warehouse teams to ensure efficient picking, packing, and dispatch.
• Identify and implement process improvements to enhance operational efficiency and reduce errors.

SKILLS & PERSONAL ATTRIBUTES

• Diploma or Bachelor’s degree in Business, E-Commerce, Marketing, or a related field.
• 2–5 years’ experience in e-commerce operations, digital merchandising, or online retail.
• Hands-on experience with Shopify or similar e-commerce platforms.
• Experience in order fulfilment processes and inventory management.
• Exposure to warehouse management systems (WMS) and reporting tools.
• Strong analytical skills with the ability to interpret data and drive decisions.
• Solid understanding of e-commerce best practices and customer experience principles.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and organisational skills.
• Effective communication and stakeholder management skills.
• Commercial awareness with a results-driven mindset.

Click here to apply

Logistics Manager

Job Description

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

MAIN PURPOSE OF THE JOB

Logistics Manager is responsible for the seamless movement of inventory across international borders and domestic networks. You are the strategic link between global suppliers, freight forwarders, and our internal warehouse teams. Your primary objective is to ensure that products move through the supply chain with maximum cost-efficiency, total regulatory compliance, and minimal delay. 

KEY AREAS OF RESPONSIBILITY

1. Shipment Planning & Multi-modal Coordination

• Plan and execute domestic and international shipments (Air & Sea), selecting optimal modes based on urgency and cost.
• Manage carrier and freight forwarder relationships to consolidate shipments, leveraging Incoterms to reduce total spend.
• Proactively manage disruptions (port delays, weather) and execute contingency plans for high-priority/urgent cargo.

2. Order Fulfilment & Tracking

• Maintain real-time visibility of cargo using GPS tracking and carrier portals.
• Provide high-level support to the fulfilment team for complex cross-border orders.
• Work closely with Finance to audit freight invoices and ensure timely payment of duties, taxes, and shipping charges.

3. Customs, Compliance & Global Documentation

• Produce and vet essential trade documents: Commercial Invoices, Packing Lists, Bills of Lading, Air Waybills, and Certificates of Origin.
• Ensure strict compliance with Customs regulations (duties, taxes, etc.) to avoid seizures or fines.
• Act as the primary point of contact for Customs Brokers.

4. Cost Control & Negotiation

• Benchmark and negotiate freight rates with global Forwarders and NVOCCs.
• Audit freight invoices against quotes to ensure billing accuracy (preventing overcharges on fuel surcharges or hidden port fees).
• Monitor exchange rate fluctuations and their impact on landed costs.

5. Inventory & Warehouse Synergy

• Coordinate with regional warehouses to align dispatch schedules with international sailing/flight cut-offs.
• Oversee Reverse Logistics for international returns, including managing “Returned Goods Relief” to avoid paying double duties.
• Manage Inter-branch transfers (IBTs) between global hubs.

6. Stakeholder & Vendor Relationship Management

• Liaise with international suppliers to ensure cargo is ready for pickup/loading on time.
• Manage claims for cargo damage or loss under international conventions (e.g., Hague-Visby or Montreal Convention).
• Collaborate with Finance to manage Letters of Credit (L/C) or various payment terms.

SKILLS & PERSONAL ATTRIBUTES

• Experience: 5+ years in Trade and Logistics advantageous within retail, streetwear, fashion, or lifestyle.
• Technical Knowledge: Deep understanding of international shipping (Air/Sea) and customs processing in a retail environment.
• Behavioural Knowledge: A resilient problem-solver comfortable with overtime during peak seasons and the always-on nature of global trade.
• Operational Knowledge: Highly organized, multitasking-focused, and tech-savvy (ERP/Excel).

Additional Requirements for Retail:

• Understanding of Peak Season dynamics (e.g., pre-Christmas, sales, surges, Chinese New Year shutdowns).
• Willingness to monitor shipments outside of standard 9-to-5 hours to account for global time zones.

Click here to apply

Sales Assistant

Job Description

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

MAIN PURPOSE OF THE JOB

To provide high-class customer service and to increase the company’s growth and revenue through
sales maximization.

KEY AREAS OF RESPONSIBILITY

Customer Service

• Greet customers as they enter the store, assist them in finding products, and provide product information and recommendations.
• Actively and consistently implement upselling and cross-selling techniques to increase UPT,
  ATV, Conversion and Turnover.
• Understand and promote all payment methods including PAYFLEX, PJN, Happy Pay
• Representing the brand, adhering to uniform policy and grooming standards, presentable
  and professional on the sales floor.

Visual Merchandising

• Maintain a thorough understanding of products and placement, including materials, care instructions and pricing to effectively assist customers.
• Steam, tag, price, hang, fold, replenish product and optimize space.
• Understand and follow VM guidelines and practices to maintain a positive shopping
  experience for all customers.

Stock Control

• Maintain stockroom organization and cleanliness ensuring products is placed in the correct categories and easily accessible to expedite the sales process.
• Actively inform managers on stock levels, sell outs, best sellers and any other stock requirements.

Daily Operations and Housekeeping

• Consistently follow and adhere to time and attendance requirements and procedures, clock in and out, report late coming and adhere to roster.
• Process customer transactions accurately and efficiently using POS system, cash handling,
  variance schedule updated, credit/debit card and payment methods.

SKILLS AND PERSONAL ATTRIBUTES

• Grade 12.
• Computer literacy.
• Higher education (Advantageous).
• 1 – 2 years’ work experience preferably in retail environment.
• Knowledge of retail practices.
• Demonstrated ability to perform customer service duties.

Click here to apply

Warehouse Operator

Job Description

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country’s urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

JOB OVERVIEW

To inspect merchandise and ensure that the items and quantity are accurate, not damaged, no items missing and ensuring customer receives order in satisfactory manner.

KEY DUTIES AND RESPONSIBILITIES

1. Product Inspection & Order Accuracy

• Inspect merchandise to ensure that items and quantities match the order.
• Confirm no products are missing, damaged, or defective.
• Perform quality checks before, during, and after packing.

2. Warehouse Distribution & Retail Fulfilment

• Manage the distribution of inventory from the warehouse to retail stores, ensuring timely and accurate deliveries.
• Ensure proper packing methods to prevent damage during transit.

3. Shipping & Receiving

• Use scanning equipment to track and verify inventory.
• Sign for incoming shipments and verify the accuracy of received merchandise.
• Ensure timely dispatch of orders.

4. Warehouse Organization & Inventory Management

• Load, unload, move, stack, and arrange merchandise in a safe and organized manner.
• Maximize warehouse storage space through strategic merchandise placement.
• Assist in inventory control and management tasks as required.

5. Customer Satisfaction & Problem Solving

• Ensure customers receive their orders in satisfactory condition and on time.
• Self-identify issues or mistakes, recommend solutions and work with others to resolve them.
• Provide constructive feedback to colleagues and management for continuous improvement.

6. Compliance & Productivity Standards

• Adhere to company productivity and quality standards.
• Meet or exceed performance goals for speed and accuracy in picking, packing, and shipping.

7. Additional Duties

• Perform other related duties and tasks as assigned by the supervisor or management.

SKILLS AND PERSONAL ATTRIBUTES

• Matric (Compulsory), higher education is advantageous.
• Experience in retail and/or warehouse settings preferred.
• Familiarity with inventory control systems.
• Strong analytical and problem-solving abilities.
• Exceptional organizational and time management skills.
• Ability to work independently and as part of a team.

Click here to apply

We wish you all the best with your applications