Pedros – Head Office Jobs

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Executive Chef – New Product Development

Job Description

DUTIES AND RESPONSIBILITIES:

  1. The Executive Chef — New Product Development is the creative and operational engine behind Pedro’s Chicken’s menu pipeline. This role is responsible for conceptualising, developing, and commercialising innovative, on-brand products that delight our customers, meet our quality standards, and perform profitably at scale across all franchise locations
  2. Product Development & Innovation
  • Lead the end-to-end development of new menu items — from concept ideation and taste profiling through to final recipe standardisation and rollout.
  • Drive seasonal, limited-time, and permanent menu innovation aligned to Pedro’s brand identity and customer insights.
  • Conduct competitor benchmarking and food trend analysis to identify opportunities for differentiation.
  • Collaborate with the marketing team to align product launches with campaign calendars and brand positioning.
  1. Recipe Standardisation & Commercialisation
  • Translate creative concepts into precise, scalable Standard Operating Procedures (SOPs) and recipe cards suitable for franchise kitchen environments.
  • Partner with supply chain and procurement to source ingredients that meet quality, cost, and availability requirements.
  • Conduct cost-per-serving analysis and work within defined food cost targets to ensure profitability.
  • Oversee pilot testing, sensory evaluation, and consumer taste panels to validate products before launch.
  1. Quality, Compliance & Food Safety
  • Ensure all new products meet South African food safety and labelling regulations.
  • Work with the quality assurance team to define shelf-life parameters, allergen declarations, and nutritional profiles.
  • Establish and uphold product quality standards across all franchise locations through training and auditing support.
  1. Cross-Functional Collaboration
  • Partner with Operations, Training, and Franchise teams to ensure smooth product implementation at store level.
  • Provide culinary guidance and support during new product training rollouts to franchise owners and kitchen staff.
  • Engage with suppliers, manufacturers, and flavour houses to co-develop proprietary ingredients and sauces.
  1. Leadership & Kitchen Management
  • Support and mentor the NPD team, fostering a culture of creativity, precision, and continuous improvement.
  • Manage budgets, equipment, and resources efficiently.
  • Represent Pedro’s Chicken at industry events, food expos, and supplier engagements as required.
  1. Core Skills
  • Advanced culinary technique & flavour profiling
  • Recipe costing & food margin management
  • HACCP & food safety compliance
  • SOP writing & training material development
  • Sensory evaluation & consumer testing
  • Supply chain & ingredient sourcing
  • Recipe creation, innovation & ideation
  1. Personal Attributes
  • Creative thinker with commercial acumen
  • Strong communicator & collaborator
  • Detail-oriented with a systems mindset
  • Resilient under pressure and deadlines
  • Passionate about South African food culture
  • Self-motivated and proactive leader

REQUIREMENTS: 

  1. Drivers license and own vehicle
  2. Must be willing to travel to outlets nationally/internationally on occasion ‘
  3. Culinary diploma or degree from a recognised institution (e.g. South African Chefs Association accredited school or equivalent)
  4. Minimum 8 years of professional culinary experience, with at least 3 years in a senior or executive chef role
  5. Demonstrated experience in new product development within a QSR (Quick Service Restaurant), FMCG, or multi-unit hospitality environment
  6. Strong understanding of food costing, yield analysis, and menu engineering
  7. Proven ability to scale recipes and develop SOPs for high-volume, franchise kitchen environments
  8. Working knowledge of South African food safety legislation and HACCP principles

Click here to apply

Senior Bookkeeper

Job Description

DUTIES AND RESPONSIBILITIES:

  1. Financial reporting, maintaining fixed asset registers, the accounting function, implementing SOP’s and analysis of financial reports
  2. Financial reporting: Collate, prepare and interpret reports
  3. Review the accounts payable, and accounts receivable records
  4. Inventory valuation and verification of count sheets
  5. Ensuring tax compliance and compliance with statutory regulations
  6. Audit process and ensuring financial statements are completed
  7. Managing budgets and variance analysis
  8. Implement internal controls and SOP’s
  9. Liaising with the operations team
  10. Strong attention to detail and accuracy
  11. Have effective time management, problem solving and decision-making abilities
  12. Be able to present and communicate in both written and verbal forms

REQUIREMENTS: 

  1. Tertiary Qualification- Degree or Diploma in Finance or Accounting
  2. Full MS Office
  3. Sage 50/ Sage 200 or similar system
  4. 3 Years’ experience in a bookkeeping role including proven experience in the preparation of management accounts
  5. Sound understanding of accounting concepts and a hands-on approach
  6. Previous experience in the FMCG, Fast Food or Retail sectors
  7. Ability to communicate effectively across all levels of the organisation
  8. Must have strong attention to detail and a proven track record

Click here to apply

Treasury Clerk

Job Description

We are currently seeking a detail-oriented and organised Treasury Clerk to join our Finance team. The successful candidate will be responsible for supporting the treasury function by loading and managing payments and beneficiaries for corporate stores through the banking platform, while ensuring accuracy and adherence to internal procedures.

Key Responsibilities

  • Load all EFT payments for corporate stores on the Nedbank Business Banking Portal.
  • Load all Imali payments for corporate stores on the Nedbank Business Banking Portal.
  • Create and maintain beneficiaries on the banking portal.
  • Prepare and send the “Due Now” email to the Financial Manager in accordance with payment submission deadlines and internal SOPs.
  • Submit payment packs to the Financial Manager within the required timelines.
  • Review payments submitted by Creditors Clerks and raise queries where necessary.
  • Provide contingency support for the Accounts Payable Supervisor when required.

Minimum Requirements

  • Matric (Grade 12).
  • 3 years’ experience in a similar treasury or finance role.
  • Strong working knowledge of the Nedbank Business Banking Portal.
  • Proficiency in MS Office.

Click here to apply

Influencer Coordinator

Job Description

We are looking for a detail-oriented and proactive Influencer Coordinator to support the planning, booking, and execution of influencer campaigns. This role is focused on managing the day-to-day running of influencer activity — from sourcing the right talent to coordinating content delivery and ensuring campaigns run smoothly.

The ideal candidate has hands-on experience with influencer bookings and negotiations, understands social media trends, and has a strong instinct for matching the right talent to the right brief.

Duties and Responsibilities:

Influencer Sourcing & Talent Matching

  • Identify and source influencers aligned to campaign objectives and target audience
  • Match the right talent to the right briefs based on performance, audience, and brand fit
  • Build and maintain a strong database of influencers across platforms

Booking & Negotiation

  • Manage influencer outreach, bookings, and contract negotiations
  • Negotiate rates in line with budgets and expected deliverables
  • Ensure clear agreements on deliverables, timelines, and usage rights

Campaign Coordination

  • Coordinate influencer campaigns from briefing through to execution
  • Manage timelines, content submissions, approvals, and posting schedules
  • Liaise with internal teams (content, brand, paid media) to ensure alignment

Trend Research & Content Insight

  • Stay up to date with platform trends (TikTok, Instagram, etc.)
  • Identify content formats and trends that are likely to perform
  • Provide input into briefs based on what is currently working in the market

Performance Tracking & Reporting

  • Track influencer performance across campaigns
  • Monitor key metrics (engagement, reach, CPM, CPA where applicable)
  • Compile post-campaign reports with key learnings and recommendations

Administration & Process Management

  • Maintain accurate records of bookings, contracts, and payments
  • Ensure all influencer deliverables are received and stored correctly
  • Support invoicing and payment tracking

Requirements:

  • 2–4 years’ experience in influencer marketing, social media, or a similar role
  • Proven experience with influencer booking and rate negotiation
  • Strong understanding of social media platforms (TikTok, Instagram, YouTube)
  • Good understanding of influencer performance metrics and what “good” looks like
  • Highly organised with strong attention to detail
  • Strong communication and relationship management skills
  • Ability to manage multiple campaigns and deadlines simultaneously

Key Traits

  • Strong eye for talent and content quality
  • Proactive and solutions-driven
  • Detail-oriented and process-driven
  • Passionate about social media and trends

Click here to apply

Bulk Recruitment Team Leader

Job Description

Role Overview

We are seeking an experienced and highly driven Bulk Recruitment Team Leader to lead and scale our high-volume recruitment function. This role is critical in ensuring the efficient delivery of talent across our national store network, supporting both replacement hiring and new store openings.

The successful incumbent will manage a geographically dispersed recruitment team, driving performance, consistency, and delivery across multiple regions in South Africa, including expansion into broader African markets.

Key Responsibilities

  • Lead, manage, and develop a remote team of bulk recruitment consultants across multiple locations
  • Drive high-volume recruitment delivery (1800–2200 hires annually) across store operations
  • Oversee end-to-end recruitment for new store openings and replacement roles
  • Implement and optimise recruitment strategies to improve speed, quality, and cost of hire
  • Ensure consistent application of recruitment processes, tools, and compliance standards
  • Monitor team performance against KPIs, providing coaching and performance management where required
  • Partner with operations and business leaders to forecast hiring needs and workforce planning
  • Build scalable talent pipelines to support rapid expansion across South Africa and into Africa
  • Drive continuous improvement in candidate experience and recruitment efficiency
  • Report on recruitment metrics, trends, and operational insights to senior stakeholders

Minimum Requirements

  • Diploma in Human Resources, Business, or a related field
  • Minimum 8 years’ recruitment experience, with a strong focus on bulk / high-volume hiring
  • Proven people management experience (non-negotiable), including managing remote or distributed teams
  • Demonstrated experience managing large-scale hiring volumes (1000+ hires annually)
  • Strong operational and process management capability
  • Experience in the QSR (Quick Service Restaurant) or retail sector is advantageous

Key Competencies

  • Strong leadership and team management capability
  • Ability to operate in a high-pressure, high-volume environment
  • Excellent stakeholder management and communication skills
  • Data-driven decision-making and reporting capability
  • High levels of organisation, planning, and execution
  • Adaptability to support expansion into new markets and territories

Why Join Us?

  • Opportunity to lead a critical function in a fast-scaling, high-growth business
  • Exposure to multi-country expansion and strategic workforce planning
  • A dynamic, performance-driven environment with real impact on business success

Click here to apply

Finance Business Partner

Job Description

Position Description:

A strategic financial partner, providing insights and analysis to support decision-making by collaborating closely with non-finance stakeholders. Focusing on financial planning, forecasting, performance monitoring, and identifying opportunities to optimize financial performance. A senior professional independent contributor that must be capable of functioning effectively with minimum input from the Executive.

Independently providing analysis and delivering insight that links financial reports to business operational strategies. Initiating change to ensure key operational, commercial and financial targets are delivered. Building partnerships and maintaining strong relationships with all senior managers and their teams.
Required Qualifications & Experience:

1. Prefer CA (SA) qualification. Minimum BCom Hons Degree

2. Minimum of 5 years experience in a similar role

3. Retail sector and/or FMCG experience

4. Effective communication and presentation skills

5. Ability to understand and interpret key operational and financial data

6. Analytical skills including the ability to identify trends, deviations and working with large data sets

7. Strategic thinking: Align the business operations to achieve improved financial results

8. Experienced in using software including: MS PowerPoint, Power BI, Qlikview, SQL and Sage 200 or similar

9. Strong business acumen and ability to question and challenge ideas

Click here to apply

ICT Service Delivery Manager

Job Description

The ICT Service Delivery Manager is responsible for the end-to-end ICT service delivery across the business, with specific accountability for 1st and 2nd line support. The role focuses on improving service consistency, responsiveness, and operational discipline across stores, head office, and support teams.

Responsibilities : 

Service Delivery Ownership

  • Own ICT service delivery for 1st and 2nd line support.
  • Act as single point of accountability for service performance.
  • Ensure predictable and measurable service outcomes.

SLA and KPI Management 

  • Define, track, and enforce SLAs.
  • Monitor response times, resolution times, backlog health, and repeat incidents.
  • Drive corrective action where service levels are missed.

Incident and escalation management 

  • Own major incident management.
  • Ensure root cause analysis and preventative actions.
  • Reduce repeat incidents through structured problem management.

 Process, governance and continuous improvement

  • Implement and enforce SOPs.
  • Align practices to ITIL.
  • Drive continuous service improvement.

 Team leadership and capability

  • Lead and develop 1st and 2nd line teams.
  • Set accountability and escalation standards.
  • Build a performance-driven service culture.

 Vendor management

  • Manage vendor service delivery and SLAs.
  • Conduct vendor performance reviews.
  • Escalate and resolve service failures.

 Reporting and executive visibility

  • Produce weekly and monthly service reports.
  • Translate technical metrics into business insights.

 Retail and store operations alignment

  • Support trading continuity and revenue protection.
  • Work closely with Operations, Finance, and Franchise teams.

Requirements : 

  • 6+ years ICT operations experience.
  • 3+ years managing support teams.
  • ITIL Foundation required.
  • Retail or multi-site experience preferred.

Click here to apply

Marketing Coordinator

Job Description

 We are seeking a highly organized and proactive Marketing Coordinator with 3–5 years of experience to join our growing marketing team. This role plays a critical part in ensuring the smooth execution of marketing campaigns and projects by driving coordination, communication, and process excellence.

The ideal candidate is a strong communicator, detail-oriented, and thrives in a fast-paced environment. They will be responsible for managing project timelines, coordinating with internal and external stakeholders, overseeing marketing budgets, and ensuring accurate contract and invoice processing.

Duties and Responsibilities:

  • Coordinate and execute integrated marketing campaigns across outdoor & print collateral
  • Manage marketing project timelines, deliverables, and supplier communications
  • Update and track tasks and deadlines via project management system
  • Collaborate with cross-functional teams, including HR, Facilities, Distribution Centres, Procurement and external vendors to ensure on-time campaign delivery
  • Support the development, processing, and tracking of marketing-related contracts, production orders, and vendor agreements
  • Manage invoicing, ensure timely payments, and reconcile regional marketing budget reports in coordination with the finance team / Marketing assistant
  • Assist in asset coordination for campaigns, product launches, and events
  • Help monitor campaign performance metrics and compile reporting insights as needed
  • Ensure brand consistency and quality control across all marketing materials and communications
  • Coordinate marketing for all brands within the Pedros Group

Requirements:

  • Degree / Diploma in Marketing or Communications
  • Minimum of 3–5 years of experience in a marketing coordinator or similar role
  • Strong written and verbal communication skills
  • Understanding of digital marketing channels (social media, email marketing, SEO)
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • Strong attention to detail, with a creative and proactive approach to problem-solving
  • Familiarity with budgeting processes, invoice management, and reviewing contracts
  • Proficiency in project management platforms

Personal Attributes:

  • Highly organized with a keen eye for detail & strong follow-through and time management
  • Strong desire to learn and grow in a dynamic, fast-paced work environment
  • Collaborative team player with excellent interpersonal skills
  • Positive attitude and adaptable to changing priorities & working on multiple brands
  • Financial Understanding and comfortable working with regional budgets, contracts, and approvals

Click here to apply

We wish you all the best with your applications

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