To apply, click on the link at the end of the posts and all the best with your applications

Mid Weight Designer

Job Description

homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

As a Mid-Weight Designer, you will bring our brand and campaigns to life across print and digital platforms. Working closely with Marketing, Merchandise, and Photography teams, you will create impactful, customer-centric designs that align with brand CI and enhance the overall customer experience.

What you will love doing in this role

• Creatively execute on design briefs from marketing
• Collaborate with merchandise and photography on product and image selection
• Develop design templates for print material, plan layouts & prep for publication
• Produce considered and quality design that follows current print design best practices
• Roll out campaign artwork from key visuals across multiple sizes, platforms, and mediums
• Implement use of brand CI, marketing directives and themes across multiple publications
• Ensure continuity of design across print materials
• Prepare repro-ready files
• Ensure design always considers the user perspective, customer experience and customer journey

What you’ll need to do this role

• A relevant qualification in Graphic Design
• A strong and relevant design portfolio
• Minimum of 5 years’ working experience in print design with focus on large layout design
• Minimum of 3 years’ working experience in digital design
• An understanding of digital and mobile first design and best practices
• A good understanding of UI and UX principles
• Experience in an online retail environment would be advantageous
• Experience in an e-commerce environment would be advantageous
• Expert in Adobe InDesign
• Competent in Adobe XD
• Competent in Adobe Photoshop

What we will love about you

• Problem solver
• Multi-tasker
• Excellent attention to detail
• Team player and collaborator
• Good time management to deliver creative within agreed timelines

Behaviours we love

Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

Click here to apply

Business Administration Learnership: Homechoice

Job Description

homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

The Business Administration Learnership is designed to provide unemployed youth with practical workplace experience and an accredited qualification. This programme aims to develop multi-skilled, entry-level administrative professionals with strong capabilities in business operations, communication, and workplace efficiency.


What you will love doing in this role

Workplace Learning & Administration Support

• Gain hands-on experience supporting day-to-day administrative functions within different business departments.
• Assist with document preparation, filing, data capturing, and general office administration tasks.
• Support internal teams with coordination and administrative processes to ensure smooth operations.

Records Management

• Deliver a consistently positive, professional, and customer-focused sales experience.
• Guide customers through the full customer journey, including product selection, ordering, payments, and after-sales processes.
• Resolve basic customer queries and escalate complex issues to the Store Supervisor or Showroom Manager.
• Build customer trust through accurate information, ethical selling, and clear expectation setting.

Business Communication

• Maintain strong knowledge of products, categories, pricing, and promotions.
• Ensure all selling and quoting is accurate and aligned to approved catalogues and systems.
• Stay informed of product updates, promotions, and sales initiatives.

Technical & Systems Skills

• Capture customer orders, documentation, payments, refunds, and credits accurately and timeously.
• Ensure all required customer documentation is complete and compliant.
• Maintain accurate records and system entries to support reporting and audits.

Problem Solving, Ethics & Compliance

• Support basic stock handling activities, including receiving assistance, stock movement, and floor replenishment.
• Ensure products are handled with care to prevent damages.
• Maintain high standards of housekeeping, visual presentation, and merchandising on the sales floor.
• Follow stock control procedures and report discrepancies or risks.

Self-Management & Teamwork

• Adhere to all policies, procedures, quality standards, and internal controls.
• Follow cash handling procedures when processing payments, refunds, or credits.
• Participate in required training, inductions, and policy sign-offs.
• Escalate risks, errors, or non-compliance to the Store Supervisor.

Learning Areas & Exposure

Learners may gain exposure to one or more of the following functional areas:

• Reception and front-office administration
• Human Resources administration
• Finance or banking administration
• Call centre administration
• Legal and legislative administration
• General office and project coordination

What you’ll need to do this role

• Grade 12 / Matric (minimum requirement)
• Unemployed and between the ages of 18 – 35
• Interest in building a career in administration or business operations
• Basic computer literacy (MS Office will be advantageous)
• Strong communication skills (verbal and written)
• Clear criminal record

What we will love about you

• Eager to learn and grow in a professional environment

• Detail-oriented with a focus on accuracy
• Strong sense of accountability and responsibility
• Good organisational and time management skills

• Positive attitude and willingness to contribute to a team

Behaviors we love

• Wow my customer
  • Walk in my customers’ shoes
  • Deliver on my promises
  • Deliver insight-led solutions my customers need
• Treat the business as my own
  • Take accountability
  • Be curious, creative & explore opportunities
  • Do it right & at the right time
• Play as a team
  • Be helpful
  • Be inclusive
  • Find the fun

Click here to apply

24hr Flexi Sales Associate – Westgate Mall

Job Description

homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

The Sales Associate is responsible for delivering an exceptional in-showroom customer experience by converting customer visits into sales through effective product demonstration, needs analysis, and accurate order processing. The role focuses on frontline sales execution, customer service, administration, and adherence to operational standards, supporting the Store Supervisor and Showroom Manager in achieving sales and service outcomes.

What you will love doing in this role

Sales Execution & Conversion

• Actively engage customers on the showroom floor to understand their needs and convert interactions into sales.
• Demonstrate products effectively, clearly communicating features, benefits, pricing, and promotional offers aligned to the current catalogue.
• Achieve individual sales targets, conversion rates, and productivity expectations.
• Support acquisition activities, including account openings and order processing.

Customer Experience

• Deliver a consistently positive, professional, and customer-focused sales experience.
• Guide customers through the full customer journey, including product selection, ordering, payments, and after-sales processes.
• Resolve basic customer queries and escalate complex issues to the Store Supervisor or Showroom Manager.
• Build customer trust through accurate information, ethical selling, and clear expectation setting.

Product Knowledge & Pricing Accuracy

• Maintain strong knowledge of products, categories, pricing, and promotions.
• Ensure all selling and quoting is accurate and aligned to approved catalogues and systems.
• Stay informed of product updates, promotions, and sales initiatives.

Administration & Order Processing

• Capture customer orders, documentation, payments, refunds, and credits accurately and timeously.
• Ensure all required customer documentation is complete and compliant.
• Maintain accurate records and system entries to support reporting and audits.

Stock Handling & Showroom Standards

• Support basic stock handling activities, including receiving assistance, stock movement, and floor replenishment.
• Ensure products are handled with care to prevent damages.
• Maintain high standards of housekeeping, visual presentation, and merchandising on the sales floor.
• Follow stock control procedures and report discrepancies or risks.

Compliance, Quality & Risk Awareness

• Adhere to all policies, procedures, quality standards, and internal controls.
• Follow cash handling procedures when processing payments, refunds, or credits.
• Participate in required training, inductions, and policy sign-offs.
• Escalate risks, errors, or non-compliance to the Store Supervisor.

Teamwork & Performance Support

• Work collaboratively with team members to achieve showroom targets.
• Support promotions, campaigns, and activations as instructed.
• Be flexible in supporting operational requirements, including shifts, weekends, and public holidays.

What you’ll need to do this role

• Grade 12 / Matric (minimum requirement).
• Minimum 1 years’ retail sales experience.
• Customer-facing sales experience within a target-driven environment.
• Availability to work shifts, weekends, and public holidays.
• Homewares retail experience (advantageous).
• Clear credit and criminal record.

What we will love about you

• Customer-focused with a strong service mindset.
• Persuasive, confident, and professional communicator.
• Detail-oriented with a focus on accuracy and quality.
• Resilient, adaptable, and able to work in a fast-paced environment.

Behaviors we love

• Wow my customer
  • Walk in my customers’ shoes
  • Deliver on my promises
  • Deliver insight-led solutions my customers need
• Treat the business as my own
  • Take accountability
  • Be curious, creative & explore opportunities
  • Do it right & at the right time
• Play as a team
  • Be helpful
  • Be inclusive
  • Find the fun

Click here to apply

24hr Flexi Sales Associate- Masingita Mall

Job Description

homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

The Sales Associate is responsible for delivering an exceptional in-showroom customer experience by converting customer visits into sales through effective product demonstration, needs analysis, and accurate order processing. The role focuses on frontline sales execution, customer service, administration, and adherence to operational standards, supporting the Store Supervisor and Showroom Manager in achieving sales and service outcomes.

What you will love doing in this role

Sales Execution & Conversion

• Actively engage customers on the showroom floor to understand their needs and convert interactions into sales.
• Demonstrate products effectively, clearly communicating features, benefits, pricing, and promotional offers aligned to the current catalogue.
• Achieve individual sales targets, conversion rates, and productivity expectations.
• Support acquisition activities, including account openings and order processing.

Customer Experience

• Deliver a consistently positive, professional, and customer-focused sales experience.
• Guide customers through the full customer journey, including product selection, ordering, payments, and after-sales processes.
• Resolve basic customer queries and escalate complex issues to the Store Supervisor or Showroom Manager.
• Build customer trust through accurate information, ethical selling, and clear expectation setting.

Product Knowledge & Pricing Accuracy

• Maintain strong knowledge of products, categories, pricing, and promotions.
• Ensure all selling and quoting is accurate and aligned to approved catalogues and systems.
• Stay informed of product updates, promotions, and sales initiatives.

Administration & Order Processing

• Capture customer orders, documentation, payments, refunds, and credits accurately and timeously.
• Ensure all required customer documentation is complete and compliant.
• Maintain accurate records and system entries to support reporting and audits.

Stock Handling & Showroom Standards

• Support basic stock handling activities, including receiving assistance, stock movement, and floor replenishment.
• Ensure products are handled with care to prevent damages.
• Maintain high standards of housekeeping, visual presentation, and merchandising on the sales floor.
• Follow stock control procedures and report discrepancies or risks.

Compliance, Quality & Risk Awareness

• Adhere to all policies, procedures, quality standards, and internal controls.
• Follow cash handling procedures when processing payments, refunds, or credits.
• Participate in required training, inductions, and policy sign-offs.
• Escalate risks, errors, or non-compliance to the Store Supervisor.

Teamwork & Performance Support

• Work collaboratively with team members to achieve showroom targets.
• Support promotions, campaigns, and activations as instructed.
• Be flexible in supporting operational requirements, including shifts, weekends, and public holidays.

What you’ll need to do this role

• Grade 12 / Matric (minimum requirement).
• Minimum 1 years’ retail sales experience.
• Customer-facing sales experience within a target-driven environment.
• Availability to work shifts, weekends, and public holidays.
• Homewares retail experience (advantageous).
• Clear credit and criminal record.

What we will love about you

• Customer-focused with a strong service mindset.
• Persuasive, confident, and professional communicator.
• Detail-oriented with a focus on accuracy and quality.
• Resilient, adaptable, and able to work in a fast-paced environment.

Behaviors we love

• Wow my customer
  • Walk in my customers’ shoes
  • Deliver on my promises
  • Deliver insight-led solutions my customers need
• Treat the business as my own
  • Take accountability
  • Be curious, creative & explore opportunities
  • Do it right & at the right time
• Play as a team
  • Be helpful
  • Be inclusive
  • Find the fun

Click here to apply

Store Supervisor- Oudtshoorn

Job Description

homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

The Store Supervisor supports the Showroom Manager in delivering strong sales performance, operational excellence, and compliance within the showroom. The role focuses on day-to-day execution, administration, internal controls, and supervision of frontline activities to ensure policies, procedures, and standards are consistently applied.

What you will love doing in this role

Sales Support & Showroom Productivity

• Support the Showroom Manager in driving sales performance and showroom productivity.
• Ensure daily sales activities are executed in line with targets and promotional priorities.
• Monitor floor activity to ensure staff visibility, engagement, and adherence to selling standards.
• Assist in the execution of promotions, campaigns, and product changes as instructed.

Operational Execution & Internal Controls

• Coordinate and manage administrative procedures and operational processes in line with policies, SOPs, and legal requirements.
• Ensure showroom processes (inventory, receiving, frontline operations, and administration) are followed consistently.
• Conduct routine checks to identify risks, non-compliance, or process gaps and escalate to the Showroom Manager.
• Support the implementation and tracking of corrective action plans.

Stock Management

• Support efficient stock control to ensure the right stock is available at the right time.
• Oversee daily receiving, scanning, storage, and movement of stock in line with procedures.
• Conduct and support cycle counts, stock counts, and stocktakes as required.
• Monitor and report stock variances, damages, and risks timeously.
• Ensure stockrooms are organised, clearly labelled, and maintained to company standards.

Cash Handling & Risk Control

• Ensure cash handling procedures are executed accurately, including counting, reconciliation, and safe management.
• Assist with monitoring cash flow between POS, safes, and banking processes.
• Investigate and report cash discrepancies, counterfeit risks, and variances to the Showroom Manager.
• Support actions to reduce cash exposure and mitigate security risks.

People Supervision & Training Support

• Supervise daily activities of showroom staff, ensuring adherence to policies and procedures.
• Support onboarding and induction by ensuring documentation, training attendance, and sign-offs are completed.
• Reinforce training on internal controls, operational standards, and risk awareness.
• Provide guidance and on-the-job coaching to improve efficiency and compliance.

Reporting & Administration

• Compile and submit accurate operational, stock, and compliance reports as required.
• Maintain accurate records and documentation to support audits and governance reviews.
• Escalate operational issues, risks, or trends timeously to the Showroom Manager.

Health, Safety & Compliance

• Ensure compliance with health and safety regulations and company standards.
• Conduct routine checks to identify hazards or risks and escalate appropriately.
• Promote a safe, compliant, and disciplined working environment.

What you’ll need to do this role

• Minimum of 5 years’ experience in a retail environment.
• Minimum of 3 years in retail administration or operations.
• Grade 12 / Matric / NQF Level 4 (minimum requirement).
• Strong understanding of stock, cash handling, and internal control processes.
• Strong computer literacy and ability to work on retail and reporting systems.

What we will love about you

• Strong attention to detail with a compliance-focused mindset.
• Organized, disciplined, and process driven.
• Confident communicator with the ability to escalate issues appropriately.
• Ability to work independently while supporting a broader team.
• Resilient, adaptable, and able to operate in a fast-paced retail environment.
• Clear credit and criminal record.

Behaviors we love

• Wow my customer
  • Walk in my customers’ shoes
  • Deliver on my promises
  • Deliver insight-led solutions my customers need
• Treat the business as my own
  • Take accountability
  • Be curious, creative & explore opportunities
  • Do it right & at the right time
• Play as a team
  • Be helpful
  • Be inclusive
  • Find the fun

Click here to apply

Telemarketing Sales Agent

Job Description

homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

We are looking for driven, competitive sales professionals who thrive on hitting targets, closing deals, and delivering strong sales performance. This is a high-volume outbound sales role within a fast-paced contact centre where results matter.

If you are motivated by targets, resilient in the face of rejection, and consistently deliver sales results, we want to hear from you.

What you will love doing in this role

• Drive sales by consistently achieving and exceeding agreed sales targets in a high-volume outbound dialler environment.
• Present, promote, and sell products/services to qualified potential customers within a target-driven outbound contact centre, confidently overcoming objections and closing sales.
• Maintain high levels of productivity, adherence, turnaround time, and quality performance in a performance-measured environment.
• Accurately capture and update customer information in real time, ensuring compliance and data integrity.
• Take ownership of your performance, maintaining momentum and focus in a pressurised, target-driven setting.
• Represent the homechoice brand with professionalism while delivering a results focused customer experience.
• Remain adaptable and resilient in a pressurised, target-driven environment.

What you’ll need to do this role

• Matric (Grade 12) – Must have
• Minimum 2–3 years’ proven outbound sales/telemarketing experience within a Contact Centre environment – Preferred
• Demonstrated track record of consistently meeting or exceeding sales targets
• Strong objection-handling and closing skills
• Sound understanding of dialler systems and high-volume outbound calling
• Excellent verbal communication and telephone etiquette
• Fluent in English and at least two additional South African languages – Preferred
• Target-driven with the ability to sustain high performance consistently
• Clear understanding of a performance-managed contact centre environment
• Proficient in MS Office applications (Email, Internet, Word, and Excel)
• Clear criminal and ITC record – Must have
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act

What we offer

• Basic + commission & incentive drives
• Creative agile work environment
• Café and lounge area
• Staff restaurant with a variety of healthy affordable meal options

Behaviors we love

• Wow my customer
  • Walk in my customers’ shoes
  • Deliver on my promises
  • Deliver insight-led solutions my customers need
• Treat the business as my own
  • Take accountability
  • Be curious, creative & explore opportunities
  • Do it right & at the right time
• Play as a team
  • Be helpful
  • Be inclusive
  • Find the fun

Click here to apply

Senior Credit Analyst

Job Description

homechoice is a leading South African homeware retailer. For 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

We are seeking a dynamic and data-driven professional to support decision-making across Credit Risk, Collections and Sales Channels by developing, maintaining, and analyzing data processes, credit strategies, and predictive analytics.

This role sits at the intersection of data science and credit risk analytics, using data, statistical techniques, and analytical modelling to monitor credit portfolio performance, optimize collections strategies, and support responsible credit growth within the business.

What you will love doing in this role

Credit Risk and Collections Analytics

• Analyze credit portfolio performance across the customer lifecycle including acquisition, account management and collections.
• Identify trends and risks in customer credit behavior to support improved credit and collections strategies.
• Provide insights that improve collections performance and portfolio quality.

Data Processing, Selections and Implementation

• Develop and maintain data processing procedures and customer selections used in credit and collections activities.
• Extract and manipulate large datasets using SQL and other analytical tools.
• Work closely with Business and IT teams to implement data-driven solutions and strategies.

Predictive Model Monitoring and Support

• Support the monitoring and maintenance of predictive models used for credit risk decisioning and collections optimization.
• Ensure model performance remains stable over time and identify performance degradation early.
• Develop scripts and monitoring processes to track model outputs and input data integrity.

Reporting and Analytical Insights

• Produce accurate and insightful reports that support credit risk management and collections performance monitoring.
• Apply statistical techniques to quantify uncertainty and validate analytical findings.
• Present insights clearly to guide business decisions and strategy adjustments.

Best Practice and Analytical Standards

• Apply statistical and analytical best practices in daily work.
• Contribute to improving analytical processes, coding standards and documentation within the team.

Data Science Toolkit and Automation

• Contribute to maintaining and improving the team’s analytical code base and data tools.
• Develop efficient code and automated processes that reduce manual work while maintaining output quality.
• Ensure automated processes include sufficient logging and monitoring to maintain trust in outputs.

What you’ll need to do this role

• Bachelor’s Degree in a numerate discipline (Statistics, Mathematics, or similar); Honors desirable.
• Strong SQL/SAS programming and data manipulation skills.
• Experience in credit risk, collections analytics, or data science within financial services or retail credit.
• Proficiency in Excel and analytical reporting tools.
• Understanding of credit risk management, collections strategies and retail credit portfolios.
• Knowledge of statistical analysis and predictive modelling techniques.
• Experience working with SAS or similar analytical platforms is advantageous.
• Exposure to fraud analytics beneficial.

What we will love about you

• A strong can-do attitude with energy, resilience, and a drive for results.
• An innovative thinker who thrives on solving complex business challenges.
• Attention to detail and strategic mindset in equal measure.
• Quick to learn, adaptable, and always looking to raise the bar in fraud risk management.

Behaviors we love

• Wow my customer
  • Walk in my customers’ shoes
  • Deliver on my promises
  • Deliver insight-led solutions my customers need
• Treat the business as my own
  • Take accountability
  • Be curious, creative & explore opportunities
  • Do it right & at the right time
• Play as a team
  • Be helpful
  • Be inclusive
  • Find the fun

Click here to apply

Head of Fraud Strategy

Job Description

homechoice is a leading South African homeware retailer. For 40 years, we’ve been helping our customers create beautiful homes they love with an innovative range of quality products at prices they can afford.

We’re seeking a dynamic, highly motivated individual to lead our Fraud function. This role is accountable for all aspects of fraud prevention, detection, investigation, and recovery. This senior role owns end-to-end fraud risk, spanning strategy, operations, technology, analytics, and governance, ensuring the organization stays ahead of evolving threats while minimizing customer friction and financial loss.

What you will love doing in this role

Strategic Leadership

• Develop and execute a comprehensive, data-driven fraud strategy aligned with business objectives, risk appetite, and regulatory requirements
• Serve as the primary subject matter expert on emerging fraud trends, threat actors, and attack vectors
• Lead the Fraud Risk Committee and present monthly updates to the Executive Leadership Team

Fraud Detection & Prevention Framework

• Oversee the design and deployment of real-time and batch fraud detection systems using rule-based engines, machine learning models, and behavioral analytics.
• Integrate fraud controls across all customer touchpoints: onboarding, transactions, account management, and customer service.
• Establish fraud loss thresholds, recovery protocols, and chargeback management processes.

Advanced Analytics & AI/ML

• Partner with Data Science and Engineering to build, validate, and productionize predictive fraud models
• Champion the use of alternative data sources to enhance detection accuracy.
• Implement model governance, explainability (XAI), and continuous monitoring to mitigate bias and false positives.

Cross-Functional Collaboration

• Work closely with Product, Engineering, Compliance, Legal, and Customer Experience teams to embed fraud prevention by design.
• Negotiate and manage relationships with third-party fraud solution providers

Team Leadership & Talent Development

• Build and mentor a high-performing fraud strategy team (analysts, data scientists, investigators).
• Foster a culture of innovation, psychological safety, and ethical decision-making.
• Manage budget, vendor contracts, and ROI for fraud technology investments.

What you’ll need to do this role

Qualifications & Accreditations

• Bachelor’s Degree in a numerate discipline (Statistics, Mathematics, or similar); Honors desirable.

Experience & Skills

• 10+ years in fraud risk analytics. 
• Proven track record of reducing fraud loss rates by 30%+ through strategy and technology.
• Hands-on experience with fraud platforms and big data tools (SQL, SAS, Python, R). Excellent reporting, presentation, and influencing skills at senior and executive levels
• Knowledge of fraud risk controls and early warning indicators in credit portfolios.
• Experience in Collections & Recoveries advantageous

What we love about you

• A strong can-do attitude with energy, resilience, and a drive for results.
• An innovative thinker who thrives on solving complex business challenges.
• Exceptional stakeholder management, relationship-building, and influencing skills.
• Attention to detail and strategic mindset in equal measure.
• A collaborative leader who grows people while holding teams accountable for performance.
• Quick to learn, adaptable, and always looking to raise the bar in fraud risk management.

Behaviors we love

Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun

Click here to apply

We wish you all the best with yoou applications