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Data Engineer
Job Description
🚀 Data Engineer – Hybrid
Are you ready to take the lead in building scalable, secure, and cutting-edge data platforms at a company recognised for innovation, growth, and people development? At GBS, we’re on a digital transformation journey — and we want you to be part of it.
In this role, you’ll modernise data infrastructure, migrate legacy systems, and engineer solutions that power business decisions impacting thousands of customers daily within a high-volume call centre environment.
You’ll also gain exposure to emerging technologies like Microsoft Fabric and Salesforce Data Cloud, positioning yourself at the forefront of South Africa’s evolving data landscape.
🔧 What You’ll Do
- Design and implement end-to-end cloud data solutions from architecture through to deployment
- Support migration of on-prem systems to cloud, ensuring scalability, performance, and security
- Build and optimise data pipelines, data warehouse structures, and BI reporting layers
- Develop dashboards and reporting solutions to support operational and strategic decision-making
- Drive best practices in data quality, governance, and security
- Team Collaboration with IT, Data, and business stakeholders to deliver impactful data solutions
🧠 Technical Skills (Essential)
- Advanced SQL
- Microsoft SQL Server
- Microsoft Fabric / Azure Data Services
- On-prem and cloud data environments
- Power BI (advanced dashboarding & reporting)
- ETL / ELT development (end-to-end pipeline design)
- Data modelling (fact tables, dimension tables, star schema)
- Data integration and automation
- Strong BI development experience
- Data warehousing principles and implementation
- Data lakes (design and implementation)
- Basic Python or scripting knowledge essential
🎯 What We’re Looking For
- Bachelor’s degree in Computer Science, Engineering, or related field
- 3–5 years’ experience in Data Engineering / BI development
- Proven experience working with cloud data platforms
- Strong experience in data migration and scalable architecture design
- Strategic thinker with strong problem-solving ability
- Passion for innovation and emerging data technologies
- Strong communication and stakeholder engagement skills
- Team player with strong collaboration ability
If you’re a results-driven Data Engineer who thrives in a fast-paced environment and enjoys solving complex business challenges, we’d love to hear from you!
We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.
Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavors.
👉 Apply now and take your career to the next level!
Click here to apply
BI Developer / Data Warehouse Developer
Job Description
🌟 BI Developer / Data Warehouse Developer
📍 Location: Hybrid (On-site + Remote) Umhlanga
👤 Reporting to: Data Engineer / Head of Data & Analytics
🚀 About the Role
We are seeking a strong BI Developer / Data Warehouse Developer to design, build, and maintain scalable data and reporting solutions within a fast-paced call centre environment. You will transform high-volume operational data into meaningful insights through advanced BI development, data modelling, and automation.
🔧 Key Responsibilities
- Design and maintain data warehouse structures and dimensional models (star/snowflake schemas)
- Develop and optimise ETL/ELT pipelines across multiple systems (CRM, dialers, telephony, HR, etc.)
- Build and enhance BI dashboards and reports for key KPIs (AHT, SLA, productivity, conversions, campaign performance)
- Automate reporting processes and improve data workflows for efficiency
- Ensure data accuracy, integrity, consistency, and performance across platforms
- Enable real-time and near real-time reporting where required
- Team Collaborate with Data Engineers and business stakeholders (Operations, Workforce Management, Finance, IT)
🧠 Technical Skills (Essential)
- Advanced SQL
- Microsoft SQL Server
- Microsoft Fabric / Azure Data Services
- On-premise and cloud data environments
- Power BI (advanced dashboarding & reporting)
- ETL / ELT development (end-to-end pipeline design)
- Data modelling (fact tables, dimension tables, star schema)
- Data integration and automation
- Strong BI development experience
- Data warehousing principles and implementation
- Data lakes (design and implementation)
- Basic Python or scripting knowledge essential
🎯 Experience & Qualifications
- Degree/Diploma in Computer Science, Information Systems, Data Engineering, or related field
- 2–5 years’ experience in BI Development / Data Warehouse environments
- Experience working with large structured datasets
- Exposure to call centre systems (dialers, CRM, telephony platforms) is advantageous
💡 Key Competencies
- Strong technical and analytical problem-solving skills
- High attention to detail and data accuracy
- Solution-driven and structured thinking approach
- Ability to perform in a fast-paced environment
- Strong communication skills (technical and non-technical stakeholders)
- Strong teamwork, collaboration, and stakeholder engagement abilities
If you’re a results-driven BI Developer or Data Warehouse developer who thrives in a fast-paced environment and enjoys solving complex business challenges, we’d love to hear from you!
We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.
Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavors.
👉 Apply now and take your career to the next level!
Click here to apply
CUSTOMER SERVICE AGENTS
Job Description
🌟 WE’RE HIRING: CUSTOMER SERVICE AGENTS (INBOUND INSURANCE CAMPAIGNS) 🌟
Are you ready to turn your customer service experience into a real career opportunity?
We’re looking for experienced Insurance Customer Service Agents to join our high-performing inbound contact centre team. If you’re confident, customer-focused, and ready to work across exciting insurance campaigns — we want to hear from you!
📞 YOUR ROLE WILL INCLUDE
You will be the first point of contact for customers across our inbound insurance campaigns
You’ll be responsible for:
- Handling inbound customer queries with professionalism and care
- Explaining insurance products clearly and accurately
- Resolving customer issues efficiently and effectively
- Delivering excellent customer experiences on every call
- Working in line with strict compliance and quality standards
✅ YOU MUST HAVE
- Matric (Grade 12) – NON-NEGOTIABLE
- Minimum 1 year LOCAL contact centre Customer Service experience
- Insurance experience is ESSENTIAL
- A Valid DOFA date
- Clear criminal record – NO EXCEPTIONS
- Strong communication skills (clear, confident, and professional)
- Ability to perform in a fast-paced, target-driven environment
⭐ ADVANTAGEOUS (NOT COMPULSORY)
- RE5 qualification
- FAIS accreditation
💡 WE ARE LOOKING FOR
- Strong, confident communicators who can handle customer conversations with ease
- Problem-solvers who take ownership and get things done
- Team players who thrive under pressure
- Individuals who are serious about growth and performance
🚀 WHY JOIN US?
- Work on multiple dynamic insurance campaigns
- Be part of a high-performance, supportive team culture
- Opportunity to grow within a fast-moving financial services environment
- Build real career experience in the insurance industry
We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.
Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavours.
👉 Apply now and take your career to the next level!
Click here to apply
Intermediate Business Analyst
Job Description
🚀 Intermediate Business Analyst
📍 Location: [Umhlanga]
🧑💼 Reporting to: Head of PMO
🌟 About the Role
We are looking for a dynamic and experienced Intermediate Business Analyst to join our team. In this role, you will play a key part in assessing organisational performance, identifying areas for improvement, and implementing effective business solutions.
You’ll work closely with stakeholders across the business to drive efficiency, optimise processes, and support the successful delivery of strategic initiatives.
🔑 Key Responsibilities
- Plan and execute business analysis activities aligned with industry best practices (BABOK)
- Engage stakeholders to gather, analyse, and document business requirements
- Analyse business processes and identify opportunities for improvement and optimisation
- Translate business needs into clear, actionable requirements and specifications
- Support business units and shared services with operational and strategic initiatives
- Conduct research and analysis to identify key metrics and improvement opportunities
- Assist in developing and tracking business plans, KPIs, and strategic goals
- Facilitate collaboration across departments to ensure alignment and avoid conflicts
- Support QA testing and ensure solutions meet business requirements
- Provide project management support using tools such as Microsoft Project and methodologies like Prince2
- Ensure alignment between people, processes, and technology to achieve organisational goals
- Contribute to Agile project environments and continuous improvement initiatives
🎓 Requirements
- Degree or Diploma in Information Technology, Information Systems, or a related field
- Minimum of 3 years’ experience as a Business Analyst
- Proven experience working on multiple projects simultaneously
- Strong understanding of business analysis frameworks (e.g. BABOK)
- Knowledge of change management principles and Agile methodologies
🌈 Why Join Us?
- Be part of a forward-thinking and collaborative team
- Work on impactful projects that drive real business value
- Opportunity to grow and develop within a dynamic environment
If you’re a results-driven Business Analyst who thrives in a fast-paced environment and enjoys solving complex business challenges, we’d love to hear from you!
We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.
Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavours.
👉 Apply now and take your career to the next level!
Click here to apply
B2B VSAM Team Leader
Job Description
If you are passionate about B2B sales leadership, thrive in a target-driven environment, and enjoy developing high-performing teams, this is the opportunity for you
We are looking for a driven and experienced B2B VSAM Team Leader to lead a high-performing team of Account Managers within a dynamic telecommunications sales environment.
This role is ideal for a strong leader who can manage day-to-day operations while driving sales performance, team productivity, and revenue growth.
🚀 Key Responsibilities
- Lead, manage, and motivate a team of B2B Account Managers to achieve and exceed targets
- Drive overall team performance, activations, and revenue growth
- Monitor daily productivity, attendance, and operational standards
- Conduct performance reviews and provide ongoing coaching and development
- Manage client escalations and ensure efficient resolution
- Enforce discipline, manage absenteeism, and maintain team engagement
- Develop and implement strategies to improve sales conversion and performance
- Track and report on sales performance, forecasts, and key metrics
- Facilitate team meetings, calibrations, and continuous improvement initiatives
- Maintain accurate reporting and administrative records
- Manage disciplinary processes in line with company policies
- Collaborate with internal stakeholders to improve service delivery and sales effectiveness
✅ Minimum Requirements
- Matric (Grade 12)
- 12–18 months’ experience as a Team Leader in a B2B sales/call centre environment
- Proven track record of driving sales performance (telecommunications experience preferred)
- Strong understanding of B2B sales and client engagement
- Experience in coaching, performance management, and handling escalations
- Proficiency in MS Office (Excel, Outlook, Word, PowerPoint)
WE OFFER:
- Great Working Hours – Monday to Friday – 8 am – 5 pm
- Lucrative salary with uncapped commission.
- Based in the hub of Roodepoort with easy access to public transport.
We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.
Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavours.
Click here to apply
B2B Telesales Specialists
Job Description
🔥 B2B TELESALES SUPERSTARS WANTED – ROODEPOORT 🔥
Ready to turn your sales hustle into serious money?
If you live for the thrill of closing deals and building powerful client relationships, this is your moment.
Join a leading telecom giant and get rewarded for what you do best — SELL. WIN. REPEAT.
💼 Office-based | 🚫 No travel | 💰 Uncapped earning potential
🚀 What You’ll Be Doing:
- Make high-impact outbound calls selling mobile & data solutions
- Build strong, lasting relationships with business clients
- Understand client needs and match them with the right solutions
- Smash (and exceed) your sales targets
- Keep your pipeline tight with accurate CRM updates & reporting
- Stay sharp on products, trends, and industry insights
✅ What You Bring:
- Matric (Grade 12) is a must
- Minimum 12 months outbound telesales experience in a call centre
- Strong knowledge of mobile & data products
- CRM and sales tools experience
- Solid Microsoft Office skills (Excel at intermediate level)
- Own mobile phone for work use
💸 What’s In It For You:
- Competitive base salary + UNCAPPED commission 💰
- Real career growth with a top telecom brand
- Fast-paced, high-energy sales floor where winners thrive
⚡ Why You’ll Love It Here:
This is not just another job — it’s a place where performance is rewarded, ambition is fuelled, and success is celebrated.
📩 Ready to level up your sales career? APPLY NOW!
We are an equal opportunity employer and celebrate diversity.
Only shortlisted candidates will be contacted. If you don’t hear from us within 14 working days, please consider your application unsuccessful.
Click here to apply
Strategic Account Manager
Job Description
Purpose of the Role:
The Strategic Account Manager will manage and grow key strategic accounts for our app, driving user acquisition, revenue growth, and client satisfaction. This role involves strategic planning, cross-functional collaboration, executive-level communication, and coordinating multiple departments to enhance account performance and operational efficiency.
Key Responsibilities:
- Develop and execute strategic account plans to drive app adoption, engagement, and revenue growth.
- Manage relationships with key clients and stakeholders; conduct regular business reviews and identify expansion opportunities.
- Implement data-driven strategies to optimize account performance and exceed targets.
- Conduct strategic client meetings and deliver tailored app solutions.
- Identify partnership, collaboration, and promotional opportunities to increase app visibility and downloads.
- Collaborate with Marketing, Product, and Customer Success teams to integrate client feedback into app features and services.
- Report to Executive Committee (Exco) on account performance, strategic initiatives, and key development areas.
- Coordinate relevant departments to ensure seamless execution of client initiatives and app projects.
- Analyze client accounts to identify development areas and propose actionable growth strategies.
- Monitor market trends, competitor apps, and industry developments to inform account strategies.
Qualifications and Experience:
- Bachelor’s degree in Business, Marketing, Sales, or related field.
- 3–7 years’ experience in strategic account management, digital account management, or key client management.
- Proven track record in driving growth in digital products or apps.
- Experience communicating and reporting at executive level (Exco).
- Strong analytical, communication, negotiation, and interpersonal skills.
- Experience collaborating with product, marketing, and operational teams in a tech or app environment.
Skills and Competencies:
- Strategic planning and execution
- Client relationship management
- Executive-level communication and reporting
- Cross-functional collaboration and departmental coordination
- Data-driven decision-making
- Problem-solving and conflict resolution
- Project and time management
- Proficiency with CRM systems, analytics platforms, and reporting tools
Key Performance Indicators (KPIs):
- Revenue growth and achievement of app-related sales targets
- Account retention and client satisfaction rates
- Increased app adoption and user engagement from key accounts
- Successful implementation of strategic account plans
- Effective collaboration with internal teams and partners
- Identification and development of key areas for account and operational improvement
- Clear and actionable reporting to Exco on account performance and strategic initiatives
We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.
Thank you for choosing us as your employer of choice. Please note that only suitably qualified candidates will be considered. If you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavors.
Click here to apply
We wish you all the best with your applications
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