To apply, click on the link at the end of the posts and all the best with your applications

Compliance Agent

Job Description

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business and Education solutions, training, and technical support for all things Apple.

Purpose of the Role

The Cellular Compliance Agent is responsible for identifying and mitigating risk through the effective management, monitoring, and verification of all funded channel transactions within the iStore business.

This role plays a key part in ensuring compliance standards are maintained, operational processes run efficiently, and escalations are resolved effectively.

Key Responsibilities

• Perform daily compliance checks on all funded channel transactions
• Ensure operational alignment and compliance relating to cellular contract transactions
• Investigate, manage, and resolve compliance escalations efficiently
• Provide support to stores and assist with customer service-related escalations
• Ensure compliance support structures are maintained during trading hours
• Provide ongoing guidance, training, and support to store staff on compliance processes
• Build and maintain strong working relationships with internal stakeholders and store teams
• Collaborate with internal and external stakeholders to ensure favourable business outcomes
• Identify potential risks and assist in implementing preventative measures

Requirements

• Matric certificate or relevant tertiary qualification
• Minimum 2 years’ retail experience
• Telecommunications industry experience would be advantageous
• Experience working with cellular contract compliance and risk processes
• Strong administrative, communication, and problem-solving skills
• Ability to work in a fast-paced retail environment with high attention to detail

Competencies

• Strong attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and escalations simultaneously
• Customer-focused with a proactive approach
• Strong organisational and problem-solving ability
• Ability to work independently and within a team

If your application is successful, background checks will be conducted (criminal record, credit, ID verification, matric verification, and references).

Click here to apply

SMB Manager – Africa

Job Description

iStore is growing rapidly across Africa, and we see a major opportunity to expand our reach within the Small and Medium Business (SMB) market. We’re looking for a commercially driven, entrepreneurial SMB Manager to build and scale this business stream across our African territories.

This is a high-impact role focused on driving Apple hardware, software, and services sales into SMB customers while enabling regional teams to grow business sales capability. You’ll work closely with Apple’s B2B team, Core Group Africa leadership, and regional store teams to unlock new revenue opportunities and deliver meaningful business growth.

Reporting directly to the CEO of iStore Africa, this role is ideal for someone who thrives in fast-paced environments, understands consultative B2B sales, and has a passion for building scalable commercial opportunities across multiple markets.

Key Responsibilities

SMB Sales Growth

• Drive SMB sales targets across Mac, iPad, Apple Watch, and iPhone within all operating territories.
• Grow SMB contribution to overall regional revenue with a strong focus on year-on-year growth.
• Build, manage, and maintain a healthy regional SMB pipeline.
• Partner with store teams and territory representatives to improve business sales performance.
• Monitor territory performance closely and implement corrective actions where required.

Lead Generation & Business Development

• Generate new SMB leads through networking, outreach initiatives, and local business partnerships.
• Plan and execute “Apple for Business” events across key African markets.
• Represent iStore at industry expos, networking events, and third-party business engagements.
• Develop and execute regional SMB campaigns with measurable ROI.
• Identify and onboard new business customers across the region.

Solutions & Services

• Develop compelling SMB bundles combining Apple hardware, AppleCare, financing, MDM solutions, and software offerings.
• Increase services and software attachment rates across all SMB opportunities.
• Work closely with Product and Commercial teams to ensure SMB offerings remain competitive and market relevant.
• Ensure regional teams have the necessary collateral, tools, and training to support SMB sales success.

Team Enablement & Capability Building

• Lead and support in-store SMB Specialists across the region through a dotted-line management structure.
• Implement clear SMB sales processes and KPIs across all stores.
• Develop and roll out SMB sales playbooks, training programs, and enablement tools.
• Conduct regular capability assessments and close identified skills gaps through coaching and development.

Strategic Partnerships

• Build strong working relationships with Apple’s B2B teams and Core Group Africa’s B2B leadership.
• Ensure regional SMB activities align with Apple’s broader global SMB strategy.
• Share market insights, business performance, and strategic priorities with key stakeholders regularly.
• Identify and develop strategic partnerships that unlock new SMB opportunities, including financing and MDM partners.

Market Intelligence

• Maintain a strong understanding of SMB market trends, customer needs, and competitor activity across all territories.
• Provide actionable market insights to leadership teams to influence commercial and product strategy.
• Identify untapped SMB verticals and growth opportunities within the African market.

Requirements

• Proven experience in B2B sales, business development, or SMB commercial management.
• Strong understanding of technology sales, ideally within Apple, consumer electronics, ICT, or enterprise solutions.
• Experience managing pipelines, revenue targets, and regional commercial performance.
• Demonstrated ability to build relationships across multiple stakeholders and markets.
• Strong presentation, negotiation, and communication skills.
• Experience working across multiple African markets advantageous.
• Ability to travel regionally as required.
• Entrepreneurial mindset with a strong bias for action and execution.

What Success Looks Like

• Sustainable SMB revenue growth across all operating regions.
• Strong regional pipeline visibility and conversion performance.
• Increased attach rates across services and software offerings.
• Improved SMB sales capability across stores and territories.
• Strong strategic alignment with Apple and regional business objectives.

Click here to apply

iStore Marketing Manager – SADC and West Africa

Job Description

At iStore, we don’t just market products — we build premium customer experiences that connect people to the world of Apple across Africa.

We’re looking for a commercially minded, highly strategic marketing leader to take ownership of the iStore brand across SADC and West Africa. Reporting directly to the CEO, this role is responsible for leading and orchestrating all regional marketing activity across ATL, Digital and Trade Marketing channels — ensuring campaigns are strategically aligned, flawlessly executed and commercially impactful.

This is a high-accountability leadership role for someone who thrives in fast-paced retail and technology environments, understands how to balance brand excellence with commercial performance, and can confidently coordinate multiple stakeholders, markets and agency partners across the continent.

What You’ll Be Responsible For

• Developing and executing quarterly and monthly regional marketing plans aligned to revenue, profitability and brand objectives.
• Owning the end-to-end campaign process across ATL, Digital and Trade Marketing for all SADC & West Africa markets.
• Acting as the central marketing lead responsible for briefing, approving and tracking all campaigns across every channel.
• Leading cross-functional collaboration between Digital Marketing, Trade Marketing, Retail, Ecommerce, Commercial and Finance teams.
• Driving regional ATL strategy including media planning, agency management and BDF/POA processes.
• Ensuring all customer-facing communication complies with Apple and iStore brand standards.
• Managing regional marketing budgets, reconciliations, supplier processes and commercial reporting.
• Building and maintaining strategic relationships with Apple, telco partners, agencies, influencers and key external stakeholders.
• Overseeing campaign reporting, performance analysis and ROI measurement across all channels.
• Driving locally relevant marketing activity while maintaining a consistent premium brand experience across all markets.
• Leading, coaching and developing direct reports while embedding company values and accountability.

What We’re Looking For

• 8–10+ years’ experience in senior marketing leadership roles within retail, technology, telecommunications, consumer electronics or agency environments.
• Proven experience managing integrated marketing campaigns across ATL, Digital and Trade Marketing channels.
• Strong commercial acumen with demonstrated experience driving revenue growth and campaign ROI.
• Experience working across multiple African markets or emerging markets environments highly advantageous.
• Strong understanding of media planning, ecommerce marketing, retail activations, customer experience and brand management.
• Experience managing agencies, external vendors and strategic partnerships.
• Strong project management and stakeholder management skills with the ability to coordinate multiple teams and priorities simultaneously.
• Experience working with premium global brands and strict brand-governance frameworks advantageous.
• Strong analytical and reporting capability with experience managing budgets and reconciliations.
• Relevant degree or diploma in Marketing, Business, Communications or related field.

Key Success Measures

• On-time delivery and execution of all regional campaigns.
• Measurable sales uplift and commercial impact from marketing activity.
• Full alignment and visibility across ATL, Digital and Trade Marketing initiatives.
• Consistent compliance with Apple and iStore brand standards.
• Strong stakeholder satisfaction across internal and external partners.
• Effective budget management and operational governance.
• Delivery of a premium, locally relevant customer experience across all SADC & West Africa markets.

Click here to apply

Apple Sales Consultant – Store in Store V&A Waterfront

Job Description

Join Our Team: APPLE SALES CONSULTANTS Wanted!

Are you a tech enthusiast with a knack excelling at communicating with customers and delivering exceptional experiences?

Do you thrive in fast-paced retail environments?

Look no further!

At Core Group, we’re expanding our Apple Retail division and seeking dynamic individuals to join our team as Sales Consultants in our vibrant concession store. 

Why Choose Us?

• Be part of a rapidly growing company at the forefront of tech retail.
• Access exclusive Apple products and services.
• Collaborate with passionate teams and industry experts.
• Enjoy continuous learning and development opportunities.

Position Overview: This is a Full-time position (40 hours per week). As a Store-in-Store Consultant, you’ll be the face of our brand, providing hands-on demonstrations of the latest Apple technology and services. Your proactive approach to customer engagement will drive sales and ensure unforgettable experiences.

Key Responsibilities:

• Showcase cutting-edge Apple products and services.
• Proactively engage customers to understand their needs and preferences.
• Collaborate with internal and external teams for seamless operations.
• Uphold exceptional customer service standards.
• Exceed store targets and contribute to efficient retail operations.

Requirements:

• Completed National Senior Certificate/Matric (Minimum requirement)
• 3+ years of customer-facing retail experience, preferably in electronics.
• Managerial experience is a plus.
• Proficiency in POS systems, Syspro, and iOS is advantageous.
• Solution-oriented mindset and ability to thrive in a fast-paced environment.
• Demonstrated history of delivering outstanding customer experiences.
• Proven ability to exceed store targets and deliver measurable results.
• Familiarity with stock management principles.
• Strong understanding of retail operations and practices.
• Solution-oriented approach to transportation challenges.
• Adapt at working collaboratively in a team setting.
• Passion for delivering exceptional customer service and fostering positive customer relationships.

Our Values:

• Developing People
• Customer Focus
• Ethical Practices
• Innovation
• Brand Alignment
• Social Responsibility
• Fairness
• Adding Value

If you’re excited about technology, passionate about retail, and motivated to create memorable customer interactions, we invite you to apply for the Store in Store Consultant / Store in Store Lead position at Core Group.

Join us in revolutionising tech retail experiences. Apply now.

Please note: If your application is successful, we will proceed with background checks. These include a criminal record check, credit check, ID verification, Matric certificate verification, and reference checks with two previous managers or supervisors.

Click here to apply

Assistant Store Manager, Retail – Johannesburg North

Job Description

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, business and education solutions, training, and technical support for everything Apple.

We are looking for a passionate and driven Assistant Store Manager to support the leadership in the Johannesburg North region. This role is responsible for helping drive store performance, delivering exceptional customer experiences, and developing a high-performing retail team.

Working closely with the Store Manager, the Assistant Store Manager will help lead daily operations, ensure operational excellence, and inspire the team to achieve and exceed sales, customer experience, and development targets.

Key Responsibilities

• Support the Store Manager in leading and motivating the store team to achieve sales targets, KPIs, and operational excellence
• Deliver an exceptional Apple-inspired customer experience and ensure the store becomes the go-to destination for anything Apple
• Assist in managing daily store operations, including stock management, merchandising, and store standards
• Coach and develop team members through regular feedback, training, and performance management
• Ensure the team maintains strong product knowledge, particularly across Apple products and services
• Monitor store performance and assist with implementing strategies to improve sales and customer engagement
• Ensure compliance with company policies, procedures, and operational processes
• Foster a positive and collaborative team culture that supports growth and development
• Support the Store Manager in driving staff productivity, engagement, and retention
• Be willing to float to other iStores in the area if needed

Minimum Requirements

• Matric (Grade 12) – required
• Tertiary qualification in Business, Retail Management, or related field – advantageous
• 3+ years’ experience managing or supervising retail sales teams (10+ staff)
• Experience working in high-value retail environments
• Strong retail operations knowledge, including stock management, sales reporting, and store standards
• Proven leadership and people management experience
• Ability to work in a fast-paced retail environment and adapt quickly to change
• Strong customer service orientation and passion for delivering exceptional experiences
• Matrix management capability to collaborate across different business functions

Key Competencies

• Customer Focus
• Leadership and Team Development
• Situational Awareness
• Organisation and Planning
• Effective Communication
• Problem Solving and Decision Making
• Time Management
• Initiative and Proactivity

Personal Attributes

• Passion for Apple products and technology
• Strong interpersonal and people skills
• Positive attitude and willingness to learn
• Ability to inspire and motivate others
• Agile, adaptable, and solutions-focused

If you are passionate about technology, retail leadership, and delivering exceptional customer experiences, apply today and become part of the iStore team.

Please note: If your application is successful, we will proceed with background checks. These include a criminal record check, credit check, ID verification, Matric certificate verification, and reference checks.

Click here to apply

Assistant Store Manager, Retail – Mall of Africa

Job Description

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, business and education solutions, training, and technical support for everything Apple.

We are looking for a passionate and driven Assistant Store Manager to support the leadership of our Mall of Africa store. This role is responsible for helping drive store performance, delivering exceptional customer experiences, and developing a high-performing retail team.

Working closely with the Store Manager, the Assistant Store Manager will help lead daily operations, ensure operational excellence, and inspire the team to achieve and exceed sales, customer experience, and development targets.

Key Responsibilities

• Support the Store Manager in leading and motivating the store team to achieve sales targets, KPIs, and operational excellence
• Deliver an exceptional Apple-inspired customer experience and ensure the store becomes the go-to destination for anything Apple
• Assist in managing daily store operations, including stock management, merchandising, and store standards
• Coach and develop team members through regular feedback, training, and performance management
• Ensure the team maintains strong product knowledge, particularly across Apple products and services
• Monitor store performance and assist with implementing strategies to improve sales and customer engagement
• Ensure compliance with company policies, procedures, and operational processes
• Foster a positive and collaborative team culture that supports growth and development
• Support the Store Manager in driving staff productivity, engagement, and retention
• Be willing to float to other iStores in the area if needed

Minimum Requirements

• Matric (Grade 12) – required
• Tertiary qualification in Business, Retail Management, or related field – advantageous
• 3+ years’ experience managing or supervising retail sales teams (10+ staff)
• Experience working in high-value retail environments
• Strong retail operations knowledge, including stock management, sales reporting, and store standards
• Proven leadership and people management experience
• Ability to work in a fast-paced retail environment and adapt quickly to change
• Strong customer service orientation and passion for delivering exceptional experiences
• Matrix management capability to collaborate across different business functions

Key Competencies

• Customer Focus
• Leadership and Team Development
• Situational Awareness
• Organisation and Planning
• Effective Communication
• Problem Solving and Decision Making
• Time Management
• Initiative and Proactivity

Personal Attributes

• Passion for Apple products and technology
• Strong interpersonal and people skills
• Positive attitude and willingness to learn
• Ability to inspire and motivate others
• Agile, adaptable, and solutions-focused

If you are passionate about technology, retail leadership, and delivering exceptional customer experiences, apply today and become part of the iStore team.

Please note: If your application is successful, we will proceed with background checks. These include a criminal record check, credit check, ID verification, Matric certificate verification, and reference checks.

Click here to apply

Part Time Sales Consultant – iStore Maponya, Gauteng

Job Description

We are looking for a Part Time Sales Consultant to join our sales team at the iStore Vaal Mall, Gauteng. 

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa and expanding that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 

We are looking for tech savvy, retail inclined individual with great communication skills to join our team. 

Our iStore Sales Consultant is responsible to  maximize the sales opportunity in the iStore. 

You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 

We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  

If you thrive on teamwork and great customer service. This position might just be for you.

Min Requirements: 

• Completed Matric/National Senior Certificate (Minimum requirement)
• 6 months sales/retail experience
• Passion and knowledge for Apple Products is an advantage
• Experience in the telecommunication industry is a plus

Please apply today!

iStore Recruitment Team from iStore Vaal Mall

Please note: If your application is successful, we will proceed with background checks. These include a criminal record check, credit check, ID verification, Matric certificate verification, and reference checks with two previous managers or supervisors.

Click here to apply

Part Time Sales Consultant – iStore Vaal Mall

Job Description

We are looking for a Part Time Sales Consultant to join our sales team at the iStore Vaal Mall, Gauteng. 

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa and expanding that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. 

We are looking for tech savvy, retail inclined individual with great communication skills to join our team. 

Our iStore Sales Consultant is responsible to  maximize the sales opportunity in the iStore. 

You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences. 

We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.  

If you thrive on teamwork and great customer service. This position might just be for you.

Min Requirements: 

• Completed Matric/National Senior Certificate (Minimum requirement)
• 6 months sales/retail experience
• Passion and knowledge for Apple Products is an advantage
• Experience in the telecommunication industry is a plus

Please apply today!

iStore Recruitment Team from iStore Vaal Mall

Please note: If your application is successful, we will proceed with background checks. These include a criminal record check, credit check, ID verification, Matric certificate verification, and reference checks with two previous managers or supervisors.

Click here to apply

Casual Sales Consultant – iStore Vaal Mall

Job Description

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business and Education solutions, training, and technical support for anything and everything Apple.

We are looking for tech-savvy, retail-inclined individuals with great communication skills to join our team as Casual Sales Consultants.

This is a flexible role, where you will support the store team during busy trading periods to help deliver an exceptional customer experience. Shifts will be scheduled as needed, particularly during late trading hours, weekends, and public holidays, to help alleviate pressure on permanent staff.

Our iStore Sales Consultants are responsible for maximising sales opportunities in the store while delivering outstanding customer service.

You will ensure that all customers receive a hands-on experience with the latest Apple technology and services. You will proactively approach and engage with customers to understand their needs, present complete solutions, and create memorable in-store experiences.

We will give you all the knowledge and tools around our iStore products to help you succeed in the role.

This is a great opportunity for students or individuals who are not available for full-time work, as well as anyone who has a passion for retail and technology, even if you have little or no previous retail experience.

If you thrive on teamwork and delivering great customer service, this position might be perfect for you.

Minimum Requirements:

• Completed Matric / Senior Certificate (Minimum requirement)
• Any sales experience – preferably in retail (advantageous but not essential)
• Passion for and interest in Apple products
• Experience in the telecommunications industry is a plus
• Have a working email address and cellphone number

Please apply today!

Please note: If your application is successful, we will proceed with background checks. These include a criminal record check, credit check, ID verification, Matric certificate verification, and reference checks with two previous managers or supervisors

Click here to apply

Casual Sales Consultant – iStore Mall of the North

Job Description

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 41 physical and online stores across Africa, we provide expert advice, Apple Authorised Repairs, Business and Education solutions, training, and technical support for anything and everything Apple.

We are looking for tech-savvy, retail-inclined individuals with great communication skills to join our team as Casual Sales Consultants.

This is a flexible role, where you will support the store team during busy trading periods to help deliver an exceptional customer experience. Shifts will be scheduled as needed, particularly during late trading hours, weekends, and public holidays, to help alleviate pressure on permanent staff.

Our iStore Sales Consultants are responsible for maximising sales opportunities in the store while delivering outstanding customer service.

You will ensure that all customers receive a hands-on experience with the latest Apple technology and services. You will proactively approach and engage with customers to understand their needs, present complete solutions, and create memorable in-store experiences.

We will give you all the knowledge and tools around our iStore products to help you succeed in the role.

This is a great opportunity for students or individuals who are not available for full-time work, as well as anyone who has a passion for retail and technology, even if you have little or no previous retail experience.

If you thrive on teamwork and delivering great customer service, this position might be perfect for you.

Minimum Requirements:

• Completed Matric / Senior Certificate (Minimum requirement)
• Any sales experience – preferably in retail (advantageous but not essential)
• Passion for and interest in Apple products
• Experience in the telecommunications industry is a plus
• Have a working email address and cellphone number

Please apply today!

Please note: If your application is successful, we will proceed with background checks. These include a criminal record check, credit check, ID verification, Matric certificate verification, and reference checks with two previous managers or supervisors.

Click here to apply

We wish you all the best with your applications