Hollard Jobs – June

To apply, click on the link at the end of the posts and all the best with your applications

Senior Manager: Risk Enablement

Closing Date
2026/06/12
Reference Number
HOL260604-1
Job Title Senior Manager: Risk Enablement
Business Unit Compliance & Risk Management
Job Family Business Assurance – Risk, Compliance, and Fraud
Department Risk Management
Job Type Classification Permanent
Job Grade D4
Reporting To Group Head: Risk & Resilience
Number of Positions 1
Location – Town / City Parktown
Location – Province Gauteng
Location – Country South Africa
Job Advert Summary
Advert Summary
Build the environment. Enable the control. Strengthen the business. If you’re the kind of leader who sees risk not just as oversight, but as an enabler of better business decisions; this is your opportunity. We’re looking for a Senior Manager: Risk Enablement who can bring structure, insight, and influence to how risk is managed across the organisation. You’ll partner with stakeholders, challenge constructively, and help shape a resilient, well-controlled environment that supports sustainable growth.

What you’ll do
Enterprise Risk Enablement
Enable execution of the enterprise risk management programme across the Group.
Support business units in building and maintaining strong risk and control environments.
Facilitate integrated risk and control assessments across processes, products, and systems.

Risk Management & Governance
Manage risk events processes including root cause analysis and remediation.
Support identification of non compliance issues and guide corrective action planning.
Conduct policy conformance reviews and risk-based process and control testing.

Regulatory & Compliance Oversight
Assess new legislation and regulatory changes and provide impact analysis.
Support the business in understanding and responding to regulatory requirements.
Partner with compliance teams to ensure effective implementation of controls.

Operational Resilience & Risk Insight
Drive continuous improvement of operational resilience capabilities.
Support development and monitoring of key risk indicators and control metrics.
Produce Group risk reports, dashboards, and insights to support decision-making.

Required Knowledge and Experience
What you’ll bring
Minimum 10 years’ experience in financial services, with at least 5 years in senior risk or compliance roles.
Strong experience within insurance or broader financial services environments.
Proven ability to implement and embed risk and compliance frameworks.
Experience in risk assessments, governance processes, and regulatory environments.

Leadership Expectations
Strong analytical and problem-solving capability.
Ability to influence and challenge constructively across teams.
Clear and effective communication, including report writing and presentations.
Adaptability to evolving business and regulatory environments.
High levels of ownership, independence, and professional credibility.

Personal Attributes
Proactive and solutions-oriented with strong attention to detail.
Comfortable operating in complex, evolving environments.
Strong stakeholder engagement and relationship-building capability.
Curious and continuously improving mindset.
Able to balance risk discipline with business enablement.

Educational Requirements
Qualifications (nice to have, valued to bring)
Relevant NQF 7 qualification in Risk, Legal, Finance, Business, or IT.
Professional certifications such as CA(SA), CISA, or CIA are advantageous.

Click here to apply

Disability Claims Assessor

Closing Date
2026/06/09
Reference Number
HOL260602-4
Job Title Disability Claims Assessor
Business Unit Hollard Group Risk
Job Family Operations – including Claims, Policy Servicing, Underwriting and Retentions
Department Wellness
Job Type Classification Permanent
Job Grade C3
Reporting To Claims Manager
Number of Positions 1
Location – Town / City Johannesburg
Location – Province Gauteng
Location – Country South Africa
Job Advert Summary
An Exciting new opportunity has become available within Hollard Group Risk. We are looking to recruit a Disability Claims Assessor

The incumbent will be responsible and accountable for assessing, reviewing and managing Capital Disability, Dread Disease and Income Disability claims and any other claims which need a medical assessment component. The person will need to ensure that the standard of decisions taken is equitable and made in accordance with the principles and philosophy of our company. The incumbent will need to ensure that service level agreements are adhered to and that claims are assessed and reviewed to the clients’ satisfaction.

KEY RESPONSIBILITIES:

To assess claims consistently and to ensure that claims assessment and disability management practice is in line with the market but also in line with the company values
To liaise with and provide clients with feedback professionally
To plan return to work programmes for claims needing active management
To keep records and update systems
To ensure effective client engagement
Required Knowledge and Experience
Ability to work with various stakeholders
Integrity
Patience and tolerance
Self-management
Strong role model, able to command respect
Proactive, capable of identifying and initiating change
Results and action orientated
Ability to deal with stressful environment and situations
Empathy
Educational Requirements
Matric
Postgraduate medically aligned degree is required eg. Occupational therapy / Physiotherapy
3-5 years clinical experience /claims assessing experience in Group Risk environment with exposure to Income Disability Claims, Capital Disability and Dread Disease claims
Insurance related studies

Click here to apply

Senior AI Engineer

Closing Date
2026/06/07
Reference Number
HOL260602-3
Job Title Senior AI Engineer
Business Unit Group Services
Job Family IT
Department AI
Job Type Classification Permanent
Job Grade D4
Reporting To Head: Group Data & AI
Number of Positions 1
Location – Town / City Parktown
Location – Province Gauteng
Location – Country South Africa
Job Advert Summary
Job Purpose

The Senior AI Engineer designs, builds, deploys, and maintains advanced AI and machine learning systems that enable secure, scalable, and production-grade AI solutions across the Hollard Group. This role acts as a senior technical authority, contributing to enterprise AI engineering, platform enablement, MLOps, agentic AI, and AI security.

Key Responsibilities

AI Solution Engineering

Design, implement, and optimise end-to-end AI/ML solutions (data prep, training, evaluation, deployment, monitoring).
Build reusable components such as pipelines, APIs, micro-models, and AI modules.
Lead development of scalable ML workflows using MLOps toolchains.
Ensure secure, observable, and robust deployment patterns aligned to enterprise standards.

AI Agents & Agentic Systems

Design, build, deploy, and maintain AI agents using Microsoft AI Agent Services, Azure OpenAI, and enterprise-aligned tooling.
Engineer advanced agentic capabilities including:
Planning and autonomous task execution
Short-term and long-term memory architectures
Tool invocation and extensible toolchains
Mentor and guide mid-level and junior engineers.
Lead technical design discussions and establish engineering best practices.

Retrieval-Augmented Generation (RAG) and hybrid retrieval patterns
Event-driven and reactive execution flows
Build, maintain, and extend MCP (Model Context Protocol) servers and MCP tools.
Orchestrate multi-agent and multi-tool interactions for complex enterprise workflows.
Ensure all agents are production-grade, secure, observable, and compliant with Hollard’s governance and AI risk frameworks.

Architecture, Platform & Policy Alignment

Ensure strict adherence to Hollard’s IT Development, Security, and Architecture Policies.
Contribute to evolution of the enterprise AI platform and reference architectures.
Implement standards for observability, testing, versioning, governance, and secure deployment.
Ensure alignment with enterprise cloud, data, and integration architectures.

API Exposure & Integration Layer

Expose AI capabilities and agent functions through RESTful APIs.
Design versioned API interfaces using OpenAPI/Swagger.
Integrate with enterprise systems via APIs, events, microservices, and messaging patterns.
Event streams and event-driven patterns
Messaging architectures (queues, topics, service buses)
Microservices and integration-layer patterns
Work closely with architects to ensure alignment with enterprise integration standards.

User Interaction & UI Enablement

Build or contribute to lightweight front-end applications enabling interaction with AI agents.
Develop chat-based, form-based, or task-oriented UI experiences using approved web technologies.
Work with design teams to ensure intuitive, accessible user experiences for AI-driven capabilities.

Responsible, Secure & Compliant AI

Apply Responsible AI principles throughout the ML lifecycle.
Conduct robustness, fairness, explainability, and model security assessments.
Ensure compliance with POPIA, FSCA, PA Standards, DAMA, and AI governance requirements.

Value Delivery & ROI Focus

Translate business needs into scalable, value-driven AI engineering solutions.
Identify opportunities to improve performance, reliability, and cost-
Support measurement of business impact delivered by AI systems.

Technical Leadership & Mentoring

Represent AI Engineering across squads and cross-functional initiatives.
Required Knowledge and Experience
Required Experience (relevant or in a similar role)

6–8+ years in software engineering, ML engineering, or AI system development.
Proven delivery of AI/ML systems into production.
Strong exposure to cloud-based AI tooling, MLOps frameworks, and AI security.
Required Knowledge and Skills

Core Engineering Skills

Strong proficiency in C# and .NET, complementing Python-based AI/ML development.
Deep understanding of agent architecture patterns, including:
Tool invocation frameworks
Prompt engineering and orchestration
RAG design and vector-based memory retrieval
Multi-agent coordination and workflow orchestration
Memory persistence, vector stores, and contextual state management

AI/ML & MLOps Competencies

Strong proficiency with Microsoft Azure (Azure ML, Azure AI Services, Azure OpenAI, Azure Storage, Azure DevOps).
Proficiency in Python, SQL, and ML/AI frameworks (PyTorch, TensorFlow, scikit-learn).
Strong knowledge of MLOps (CI/CD, feature stores, orchestration, drift monitoring).
Experience with APIs, microservices, containerisation, and cloud-native engineering.
Advanced AI security capabilities: secure model handling, threat modelling, monitoring.

Leadership Competencies

Technical excellence and architectural thinking
Cross-team collaboration and influence
Mentorship & capability building
Engineering discipline, quality focus, delivery accountability
Ethical judgement and responsible decision-making
Educational Requirements
Minimum: Degree in Computer Science, Engineering, Mathematics, AI, or related field.
Postgraduate studies in AI/ML or software engineering preferred.

Click here to apply

Forensic Investigator- Durban

Closing Date
2026/06/08
Reference Number
HOL260602-1
Job Title Forensic Investigator- Durban
Business Unit Hollard Life Solutions
Job Family Operations – including Claims, Policy Servicing, Underwriting and Retentions
Department Financial Crime & Fraud Management
Job Type Classification Permanent
Job Grade C5
Reporting To Investigations Manager
Number of Positions 1
Location – Town / City Durban
Location – Province KwaZulu-Natal
Location – Country South Africa
Job Advert Summary
Job Purpose:

The Operations-Fcrm Specialist Investigations delivers Financial Crime Risk Management services across the FCRM value-chain, including prevention, detection and remediation underpinned by an effective governance model, with a specialised focus on investigations.

Key Responsibilities:

The key outputs required for the core function of financial crime investigation:

To provide an effective and efficient financial crime investigation service with continuous communication within the agreed financial crime investigation plan;
To support the development, documentation and implementation of the investigation methodology and to adhere to the approved methodology during the investigation process;
Accurate identification and classification of the financial crime risk types in terms of the approved typology;
Effective engagement with internal and external stakeholders in respect of investigations carried out within the agreed turnaround times;
To ensure accurate and timeous capturing of information on the Case Management System with the aim of extraction of meaningful Management Information (MI);
To provide timeous feedback to business in terms of progress of investigations and to provide concise reports to business.;
Identify and clearly define issues, root causes, effective recommendations / solutions to improved internal controls / business processes and ensure business agreement to maintain a green control environment;
Engage with the relevant internal and external stakeholders for post investigation requirements including criminal action, disciplinary action, and PRECCA reporting to testify on findings, when required. Engage with the Insurance Crime Bureau
To effectively administer case files and prioritize tasks accordingly;
Engage with the relevant Ops/Fcrm team members to execute on recommendation of tasks across the FCRM value chain; and
To perform related tasks within Operations-Fcrm as per the request of the Senior Manager and / or the Manager Investigations.
Prevention:

Financial crime risk awareness and training.
Marketing and communications required for the FCRM function.
Fraud vulnerability assessments, Combined Assurance Reviews and Financial Crime Risk Assessments.
Detection:

Forensic Data Analysis (FDA) and cyber-crime support.
Remediation:

Monitor and track recommended remedial actions, recoveries, disciplinary actions, regulatory actions and criminal actions.
Governance:

Support the design, review and maintain Financial Crime Risk related policies, processes and methodologies.

Required Knowledge and Experience
Five (5) years Financial Crime Risk Management OR Commercial crime investigation experience; atleast (Three) 3 years’ experience investigating Claims within the Life insurance industry.
Have a successful track record of investigations and convictions within the Claims environment.
Experience / knowledge of Long Term / Life Insurance financial crime environment within KZN and Eastern Cape; and must have extensive knowledge of the funeral/life industry, its regulations as well traditional customs.
Consulting experiences an advantage.
Educational Requirements
Business / Risk Management / Forensics / Audit Degree and / or equivalent tertiary qualification, relevant for this position.
Certified Fraud Examiner (CFE) or Forensic Practitioner (ICFP) an advantage.

Click here to apply

Manager : Risk, Compliance and Business Assurance

Closing Date
2026/06/08
Reference Number
HOL260601-1
Job Title Manager : Risk, Compliance and Business Assurance
Business Unit Hollard Group Risk
Job Family Business Assurance – Risk, Compliance, and Fraud
Department Business Assurance
Job Type Classification Permanent
Job Grade D3
Reporting To Chief Finance Officer
Number of Positions 1
Location – Town / City Johannesburg
Location – Province Gauteng
Location – Country South Africa
Job Advert Summary
An exciting new opportunity has become available within Hollard Group Risk. We are looking to recruit a Manager: Risk, Compliance and Assurance based in Johannesburg.

JOB SPECIFICATION

The Manager: Risk, Compliance and Assurance is responsible for leading the delivery of regulatory compliance, risk management, business assurance, and related governance activities across HGR. The role ensures adherence to applicable legislation, regulatory standards, and Hollard Group policies, while embedding effective controls, and assurance practices across the business.

KEY DELIVERABLES AND RESPONSIBILITIES

Regulatory Compliance, Risk Management and Business Assurance

Understand and stay abreast of the legislative and regulatory universe, including emerging developments that may affect HGR.
Assess the impact of regulatory and legislative change on the business, including implications for risk appetite, controls, business opportunities, and potential threats.
Lead the identification, assessment, monitoring, and reporting of key compliance and business risks relevant to HGR.
Embed compliance requirements, risk controls, and assurance considerations, as part of a multidisciplinary team into business processes, projects, systems, products, and stakeholder engagements.
Lead and oversee AML operational performance to ensure effective, efficient, and compliant execution of AML processes across HGR.
Provide first-line advisory support to the business, binder partners, brokers, and other stakeholders on regulatory, compliance, and risk-related matters.
Deliver business assurance activities by planning, coordinating, and reporting on first-line reviews that evaluate the effectiveness of controls and the implementation of agreed remedial actions.
Lead and coordinate Hollard Group compliance and internal audit reviews by supporting HGR teams through the full review lifecycle, including scope confirmation, engagement management, findings resolution, and agreement of corrective actions.
Conduct intermediary, binder, and supplier due diligence and compliance reviews, including planning, scoping, oversight, reporting, and assessment of the effectiveness of corrective actions.
Oversee the administration, review, and governance of broker contracts, binder and outsourcing agreements, supplier contracts, independent contractor arrangements, and non-disclosure agreements.
Transformation

Drive transformation and innovation initiatives within the function, including the exploration, evaluation, and implementation of Artificial Intelligence and other enabling technologies to improve efficiency, insight generation, control effectiveness, management reporting and stakeholder experience.
Culture

Advance organisational compliance and risk management maturity across the business.
Design compliance and risk management activities to support an “easy to do business” vision for all stakeholders.
Live the HGR values and culture.

Reporting

Measure, monitor, and report on the performance of the function, using appropriate metrics and insights to support decision-making and continuous improvement.
Prepare and present strategic and operational reports to relevant stakeholders, including:
Combined Assurance reports
Hollard Group reports
HGR management and executive reports
HGR binder and broker reports
Training and Awareness

Design, coordinate and conduct regular compliance and risk management, awareness and training initiatives.
Team Management and Leadership

Manage and support the team to deliver compliance, risk management, and business assurance activities in line with business requirements.
Set clear performance expectations, monitor delivery against agreed objectives, and provide ongoing coaching, guidance, and developmental support to team members.
Build a high-performance, values-driven team culture that promotes accountability, collaboration, continuous improvement, and service excellence.
Ensure the team is appropriately structured, skilled, and resourced to meet regulatory, operational, and assurance requirements.
Foster strong cross-functional relationships and alignment with business leaders, Hollard Group stakeholders, and external partners to support effective delivery and decision-making.
Required Knowledge and Experience
Minimum 5 years’ experience in a similar role within the insurance or financial services environment, with demonstrated exposure to compliance, risk management, and business assurance activities.

Strong communication skills, with the ability to explain regulatory, risk, and assurance matters clearly to different audiences.
Well-developed planning, organisational, and execution capability, with the ability to manage multiple priorities and deliver high-quality outcomes in a dynamic environment.
Good report writing and presentation skills, with the ability to prepare clear, accurate, and practical management information.
Analytical and critical thinking capability, with the ability to interpret complexity, identify key risks, and apply sound judgement in decision-making.
Professional rigour, attention to detail, and a clear commitment to quality, governance, and control effectiveness.
Integrity, professionalism, and personal accountability, with the confidence to challenge constructively and uphold ethical standards.
A practical, improvement-focused mindset, with the ability to identify opportunities to improve processes, ways of working, and business outcomes.
Digital fluency, including proficiency in Microsoft Office tools and confidence in leveraging technology to improve reporting, analysis, and business effectiveness.
Good stakeholder management skills, with the ability to build effective working relationships and collaborate across teams and with external partners.
Group Risk benefits experience will be advantageous.

Educational Requirements
A relevant degree in Risk Management, Compliance, Audit, Law or related

Click here to apply

Executive Assistant

Closing Date
2026/06/04
Reference Number
HOL260529-5
Job Title Executive Assistant
Business Unit Hollard Insure
Job Family Sales and Distribution
Department Management
Job Type Classification Permanent
Job Grade C4
Reporting To Manager
Number of Positions 1
Location – Town / City Parktown
Location – Province Gauteng
Location – Country South Africa
Job Advert Summary
Hello… an exciting new opportunity has just become available in our Insure, Commercial & Persoanl Division. We are looking to recruit a Executive Assistant to the Executive Head: Commercial and Personal Hollard Insure.

Role Objectives:

To provide high level confidential support to the Executive Head: Commercial and Personal by providing a full secretarial and administrative service.

Ensuring that effective planning and administrative systems are in place and maintained efficiently and effectively.

Redirect and manage timeous response to broker and customer compliants with the assistance of Client Care.

Key Responsibilities:

To act as a first point of contact dealing with correspondence and phone calls
To proactively manage and coordinate the diary of the Executive Head by prioritising and arranging internal and external meetings, ensuring appropriate briefing papers are prepared and provided.
Plan and organise travel and accommodation when required
Maintain effective filling and data storage including emails and retrieval systems ensuring the needs of the Executive are met.
To provide full personal assistant support by dealing with all correspondence and calls, drafting routine letters to a high standard, minute meetings, taking messages and other administrative tasks as required to support the Executive.
To provide support for Board of Director meetings by ensuring meetings are properly arranged and serviced. This will include drafting agendas, collating papers and reports, taking minutes and following up action points.
To service meetings of the Senior Management Team by drafting and collating papers and reports, preparing manageable agendas, taking minutes and following up on actions points.
To plan and manage key organisational events such as; AGM, Staff and Volunteer conference, Strategy days, Staff briefings and others as required.
Develop skills and undertake responsibilities as appropriate which will fulfil the purpose of the role and support the success of Insure.
Ensure that work is carried out in accordance with Hollard’ Purpose, policies and procedures.
Participate and contribute to organisational/team meetings as required.
Provide reports for senior management as required.
Undertake any other appropriate duties as required to support the Executive to enable them to fulfil their role.
Carry out all the duties with complete discretion and a high regard for confidentiality.
Any other duties relevant to the needs of the organisation and as directed

Required Knowledge and Experience
Required Knowledge

Ability to take accurate minutes, including being able to interpret and sum up complex discussions concisely
Ability to draft routine correspondence and reports
Ability to maintain accuracy and attention to detail
Good negotiation skills
Excellent interpersonal and communication skills including diplomacy
Excellent time management skills with the ability to manage multiple priorities and deadlines
Excellent knowledge of Microsoft Office
The ability to work effectively with colleagues at all levels.
Confident and determined with the ability to work on own initiative and as a team member when required
Ability to prioritise, meet deadlines and manage the conflicting demands of a busy workload
Ability to work flexibly and occasionally out with office hours
Experience and Skills

Minimum of 5 years secretarial experience at an executive level
Experience of providing high-level administrative support in a senior role
Experience of providing support to a Board of Directors or similar high level committee
Ability to convey information to people clearly and simply
Ability to forward plan and manage a complex and busy diary
Excellent, administrative skills including the ability to identify administrative needs and develop and maintain appropriate systems to meet them
Experience of managing and planning projects, conferences and events
Educational Requirements
Educational Requirement:

Matric and relevant secretarial qualification

Click here to apply

Sales and Distribution

Closing Date
2026/06/04
Reference Number
HOL260529-2
Job Title Broker Consultant
Business Unit Hollard Insure
Job Family Sales and Distribution
Department Hollard Travel
Job Type Classification Permanent
Job Grade C3
Reporting To Business Unit Head
Number of Positions 1
Location – Town / City Parktown
Location – Province Gauteng
Location – Country South Africa
Job Advert Summary
Job Purpose:

To drive profitable business growth through the development and management of strong broker and travel agent relationships, effective product marketing, and delivery of excellent customer service, while ensuring compliance with underwriting standards, processes, and regulatory requirements.

Key Responsibilities:

Sales and Marketing

Drive sales of Hollard Travel products through proactive broker engagement and cold-calling techniques.
Market products effectively through presentations, broker engagements, and training sessions.
Interpret and communicate product offerings, policy changes, and processes clearly to brokers and agents.
Contribute to achieving divisional growth and profitability targets.
Account Management

Manage and grow a portfolio of brokers and travel agents (B2B client base).
Develop new business opportunities and expand existing relationships.
Ensure premium collection and proactively manage arrears in collaboration with Credit Control.
Deliver ongoing training to brokers on products, systems, and processes.
Monitor quality of business written in line with underwriting guidelines.
Underwriting and Risk Analysis

Process sales and underwriting transactions within delegated authority limits.
Analyse portfolio performance against budget and profitability targets.
Recommend and implement improvements to optimise pricing, coverage, and risk quality.
Decline unsuitable risks in line with underwriting principles.
Relationship Management

Build and maintain strong relationships with brokers, travel agents, and internal stakeholders.
Ensure stakeholder expectations are exceeded through proactive engagement and service delivery.
Represent Hollard’s brand in a professional and positive manner.
Customer Service

Deliver efficient, effective, and responsive service to both B2B and B2C stakeholders.
Resolve queries relating to policies, claims, and processes.
Provide support to operational teams during high-volume periods.
Networking and Business Development

Identify and pursue new business opportunities through networking and industry engagement.
Attend industry events and broker functions to build and maintain relationships.
Assist in managing and organising industry events.
Gather market intelligence to inform competitive positioning.
Reporting and Analytics

Produce monthly reports on sales performance, underwriting trends, and portfolio health.
Provide insights and recommendations to management on opportunities and risks.
Track progress against targets and highlight corrective actions where required.
Required Knowledge and Experience
Minimum5 years’ experience in sales, insurance, or broker consulting environment.
Experience within the travel insurance or broader insurance industry (advantageous).
Educational Requirements
Matric (essential).
BCom in Marketing, Sales, or relevant qualification (advantageous)

Click here to apply

Head: Digital & Technology Transformation

Closing Date
2026/06/05
Reference Number
HOL260529-1
Job Title Head: Digital & Technology Transformation
Business Unit Hollard Insure
Job Family IT
Department Management
Job Type Classification Permanent
Job Grade E1
Reporting To Divisional CIO Insure
Number of Positions 1
Location – Town / City Johannesburg
Location – Province Gauteng
Location – Country South Africa
Job Advert Summary
The Head of Digital & Technology Transformation leads the digital transformation agenda for Hollard Insure, a broker-led business where intermediary relationships are the primary growth and revenue engine. The role aligns emerging technology, AI enablement, process transformation, and broker and customer experience initiatives to measurable business outcomes, while driving strategic delivery programmes including Project Athena.

The role serves as a strategic enabler for the CIO function, accelerating organisational transformation, enabling innovation, improving operational effectiveness, and building future-ready digital capability. The incumbent operates as a transformation orchestration and enablement capability, influencing across business and technology without directly owning infrastructure, software engineering delivery, or PMO functions.

Key Performance Areas:

Broker Digital Enablement and Intermediary Experience

Drive the broker digital enablement strategy aligned to business growth objectives
Lead development and optimisation of broker-facing digital platforms and APIs
Enhance broker onboarding, adoption, and productivity through technology
Establish feedback loops to inform digital roadmap prioritisation
Project Athena Strategic Transformation Delivery

Lead and enable delivery of Project Athena transformation outcomes
Align Athena workstreams with broader business and digital strategy
Coordinate cross-functional delivery and remove organisational blockers
Ensure tracking of programme performance through defined KPIs
Digital Transformation and Innovation

Drive enterprise-wide digital transformation aligned to strategic objectives
Translate business strategy into executable transformation roadmaps
Lead innovation initiatives focused on automation, scalability, and value delivery
Establish metrics to track transformation value realisation
Business Process and Operational Transformation

Support execution of cross-functional transformation initiatives
Coordinate dependencies and ensure delivery momentum
Drive operational improvements through structured transformation interventions
AI, Automation and Emerging Technology

Identify and prioritise high-value AI and automation opportunities
Support implementation of AI-assisted productivity and engineering initiatives
Influence AI governance, standards, and responsible innovation frameworks
Evaluate strategic partnerships and emerging technology opportunities

Customer and Digital Experience

Improve digital adoption and self-service capabilities across customer channels
Enhance end-customer experience through digital platforms
Partner with business stakeholders to define digital priorities
Drive data-informed optimisation of digital engagement
Strategic Research and Capability Development

Conduct technology and competitor research to inform strategy
Support executive technology planning and decision-making
Develop future-fit capability roadmaps aligned to business ambition
Evaluate strategic vendors and ecosystem partnerships
Leadership, Stakeholder Management and Delivery Enablement

Influence senior stakeholders across business and technology
Drive alignment across teams without direct authority
Ensure delivery accountability, governance, and reporting discipline
Foster a culture of innovation, collaboration, and execution excellence
Key Measurements of Outputs:

Improvement in broker digital adoption and satisfaction
Delivery of Project Athena milestones and outcomes
Achievement of digital transformation KPIs and value realisation targets
Adoption and impact of AI and automation initiatives
Improvement in customer digital experience metrics
Delivery of transformation programmes within agreed timelines and scope
Stakeholder satisfaction and alignment across business and IT

Required Knowledge and Experience
Minimum 10 years’ experience in digital transformation, technology leadership, or innovation roles

Proven track record of leading enterprise-scale transformation programmes

Strong understanding of broker-led insurance and intermediary business models

Experience in AI, automation, and emerging technology strategy and implementation

Demonstrated ability to influence across business and technology environments

Experience working at executive or CIO level in a regulated financial services environment

Educational Requirements
Relevant degree in technology, business, or a related field; postgraduate qualification preferred

Behavioural Competencies:

Strategic thinking and commercial acumen
Influencing and stakeholder management
Communication and interpersonal effectiveness
Execution focus and accountability
Self-management and resilience
Collaboration and cross-functional leadership
Technical Competencies:

Digital transformation strategy and execution
Programme and transformation orchestration
AI and emerging technology awareness and application
Data-driven decision making and performance management
Business process optimisation
Technology innovation and ecosystem awareness

Click here to apply

Technical Marketing Specalist

Closing Date
2026/06/08
Reference Number
HOL260521-5
Job Title Technical Marketing Specalist
Business Unit Hollard Group Risk
Job Family Sales and Distribution
Department HGR Sales
Job Type Classification Permanent
Job Grade D1
Reporting To Executive Head: Business Enablement
Number of Positions 1
Location – Town / City Johannesburg
Location – Province Gauteng
Location – Country South Africa
Job Advert Summary
Hollard Group Risk (HGR) is a specialist Group Risk underwriter and focuses on the provision of group covers in South Africa.

An Exciting new opportunity has become available within Hollard Group Risk. We are looking to recruit a Technical Marketing Specialist in our Business Development Area.

The Technical Marketing Specialist is responsible for translating complex Group Risk products, pricing structures, underwriting positions, claims experience, and regulatory considerations into clear, credible, and compelling market-facing material.

The role sits at the intersection of Product, Actuarial, Underwriting, Claims, and Business Development, supporting brokers and internal sales teams to shift conversations from price to value, outcomes, and benefit design relevance

KEY RESPONSIBILITIES:

Technical Content & Proposition Development
Develop and maintain technical sales collateral for Group Life, Disability, Critical Illness, Funeral, and related ancillary benefits, among others
Translate actuarial and underwriting positions into broker-usable narratives (e.g. benefit competitiveness, morbidity alignment, FCL logic)
Support the articulation of employer value propositions beyond premium (claims outcomes, suitability, governance, FSCA alignment)
Broker & Distribution Enablement
Produce technical guides, comparison tools, benefit schedules, explainer documents, and FAQs for brokers
Support Business Development and Distribution with tender responses, RFP packs, and re-broking support material
Enable consultative selling by equipping brokers to lead benefit redesign and governance-aligned conversations rather than price comparison
Market Education & Thought Leadership
Develop market education content addressing common misconceptions about group risk benefits
Contribute to white papers, insight pieces, and technical presentations aimed at trustees, HR, remuneration committees, and governance forums
Support positioning of Group Risk as risk management and employee value, not a transactional insurance line item
Strategic Product & BD Support
Work closely with Product, Actuarial, Underwriting and Claims to ensure market messaging is accurate and defensible
Support new product launches, benefit enhancements, and market repositioning initiatives
Provide technical input into BD strategies, competitor positioning and differentiation narratives
5.Governance, Compliance & Accuracy

Ensure all technical marketing material is FSCA-aligned, Treating Customers Fairly (TCF) compliant, and suitable for intermediary use
Maintain rigorous technical accuracy, version control and approval processes
Assist in simplifying technical language without diluting regulatory or contractual integrity
Key Stakeholders

Group Risk Business Development
Product & Actuarial
Underwriting & Claims
Broker Distribution & Key Intermediaries
Marketing (brand and campaigns alignment)

Required Knowledge and Experience
5+ years’ experience in Group Risk insurance, employee benefits, or actuarially-driven insurance products
Strong organisational skills and attention to detail.
Strong working knowledge of:
Group Life, Disability, Critical Illness, Funeral benefits
Pricing and evaluation of group risks schemes
Underwriting principles and Free Cover Limits
Claims experience and morbidity drivers
Broker-led distribution model
Proactive and solution-oriented mindset.
Ability to thrive in a fast-paced environment.
Team player with strong collaboration skills.
Analytical thinking and problem-solving abilities
Educational Requirements
5+ years’ experience in Group Risk insurance, employee benefits, or actuarially-driven insurance products
Minimum requirement: Preferably tertiary qualification (mathematics, statistics or business-related degree)

Click here to apply

We wish you all the best with your applications