Telkom Vacancies – June

To apply, click on the link at the end of the posts and all the best with your applications

Specialist: Digital Solutions Engagement

Date: 4 Jun 2026

Location: Centurion, Gauteng, ZA

Company: Company

Structural Information
Job number: 10031743

Job title: Specialist: Digital Solutions Engagement

Job grade: S5

Group/ BU: CSB

Division: Digital Solutions

Span of control: 0-5

Reports to: Senior Management

Core Description
Responsible for supporting the implementation and operational management of customer engagement, gamification, loyalty, campaign and partner-funded commercial initiatives across Telkom’s digital ecosystem to drive customer acquisition, retention, ARPU uplift, customer engagement and digital revenue growth objectives. Support the identification and onboarding of commercial partners and engagement opportunities that contribute towards revenue generation, customer value creation and monetisation of Telkom’s digital engagement capabilities.

Job Responsibilities

1. Implementation and operational management of customer engagement, gamification, loyalty, campaign and partner-funded commercial initiative
   Support the identification and onboarding of strategic engagement and promotional partners.
   Assist with the commercialisation of engagement platforms and partner-funded campaigns.
   Support sales enablement activities related to engagement solutions and digital campaigns.
   Coordinate with commercial and sales teams to package and position engagement opportunities for partners.
   Assist with revenue tracking and reporting related to engagement and promotional activities.
   Support the development of value propositions for customer engagement and campaign offerings.
   Contribute towards achieving campaign-related commercial and revenue targets.

Core Competencies
Functional Knowledge/ Skills
Customer Engagement & Loyalty
Campaign Coordination
Gamification Platforms
Digital Channels
Customer Segmentation
Reporting & Analytics
Stakeholder Coordination
Vendor Management
Customer Experience Principles
Agile Delivery

Competencies (Behaviour)
Commercial & Sales Support
Revenue Growth Principles
Partner Commercialisation
Business Development Awareness
Solution Positioning & Value Proposition Development
Customer Focus
Collaboration
Planning & Organising
Accountability
Problem Solving
Communication Skills
Attention to Detail
Adaptability
Results Orientation

Certifications
None
Education
NQF 6: National Diploma/ Advanced Diploma/ Certificate
Experience
5 Years relevant experience
Additional Information
Qualifications and experience:
Qualification in Business, Marketing, Commerce, Sales, Digital Media, Information System or related field.
A qualification in Digital Marketing, Sales Management, Customer Experience, Business Development or Commercial Management will be advantageous.
Experience supporting customer engagement initiatives, partner-funded campaigns, customer-facing digital solutions or commercial digital products.
Experience working with cross-functional teams
including sales, commercial, marketing, IT, vendors and operational stakeholders.
Exposure to partner management, revenue-generating campaigns, customer acquisition initiatives or digital commercialisation activities will be advantageous.
Experience in campaign performance reporting, customer analytics, and engagement optimisation will be advantageous.

Special requirements:
Ability to engage with commercial partners and internal sales stakeholders.
Ability to work in a fast-paced customer engagement and campaign environment.
Availability during campaign launches, promotional periods and partner activations.
Strong presentation and stakeholder engagement capability.

Special Requirements
Physical Requirements
None
Key Stakeholders
Internal Stakeholders
Consumer Business Unit
CVM (Customer Value Management)
Sales & Distribution Teams
Digital Solutions Team
Marketing & Brand Teams
IT & Technology Teams
Data & Analytics Teams
Customer Operations & Support Teams
Finance
Procurement
Legal & Risk
Product Management Teams

External Stakeholders
Strategic Engagement Partners
Campaign & Rewards Partners
Advertising & Media Partners
Digital Platform Vendors
Loyalty & Gamification Partners
Technology Service Providers
Commercial & Sponsorship Partners
Agencies and Solution Integrators

Click here to apply

Snr Engineer: Development Laboratories

Location: Centurion, Gauteng, ZA

Company: Company

Structural Information
Job number: 10007571

Job title: Snr Engineer: Development Laboratories

Job grade: S5

Group/ BU: Openserve

Division: Openserve

Span of control: 0-5

Reports to: Senior Management

Core Description
Responsible for the design, development, and delivery of new products or major enhancements to existing products that incorporate software in the overall functionality of electronic products engineering as a core component of digital and network-based products and services. Acts as a technical expert authority in addressing complex engineering challenges across multiple platforms, including system integration, interoperability, performance, and compatibility. Leads and acts as a mentor of a team of developers in the architecture, design, and implementation of highly complex software systems, best practices, and quality requirements. Contributes to technical strategy, architectural decisions, and continuous improvement of development processes within the Development Laboratories environment.

Job Responsibilities
Design, develop, and maintain complex software systems and platforms, from concept through to production deployment.
Lead the technical design and architecture of software solutions, ensuring scalability, performance, security, and maintainability.
Act as a technical expert and escalation point for complex software and system-integration issues across multiple platforms and environments.
Guide and mentor a team of software developers through design reviews, code reviews, and technical problem-solving.
Ensure adherence to software development standards, best practices, and coding guidelines.
Participate actively in all phases of the software development lifecycle (SDLC), including requirements analysis, design, implementation, testing, deployment, and support.
Collaborate with system analysts, architects, testers, and business stakeholders to deliver high-quality software solutions that meet business needs.
Contribute to technical decision-making, including technology selection, architectural patterns, and development tools.
Support integration of software components with existing systems, platforms, and external services.
Drive continuous improvement in development processes, tooling, and engineering practices within the team.
Provide technical input into estimation, planning, and prioritisation of development work.
Core Competencies
Functional Knowledge
Software Development Lifecycle (SDLC) and Agile/iterative delivery models; Object oriented design and software architecture principles; Application and platform development frameworks; Databases and data persistence concepts; Systems integration and interoperability; OSS/BSS concepts and system landscapes; Network protocols and service integration (from a software perspective); Secure, scalable, and high availability software systems

Functional Skills
Software design and solution architecture; Database design, optimisation, and data modelling; Technical analysis and complex problem solving; Requirements analysis and solution conceptualisation; Technical documentation and design specification writing; Code review, design review, and quality assurance practices; Cross functional collaboration and stakeholder engagement; Estimation, planning, and delivery of software development work; Research and evaluation of technologies, frameworks, and tools; Technical leadership and mentoring of software developers; Project execution within structured development processes; Change and release management in software environments; Quality management within the SDLC

Competencies (Behaviour)
Ownership and accountability for technical outcomes; Integrity, honesty, and trustworthiness; Initiative and proactive problem solving; Adaptability in a changing technical environment; Perseverance in resolving complex technical challenges; Collaborative and team oriented mindset; Commitment to continuous learning and improvement; Values aligned with Openserve values

Certifications
ECSA registration preferable
Education
NQF 8: 4 year Bachelor’s Degree or Honours/ Postgraduate Diploma in Engineering
Experience
3 Years relevant experience
Additional Information
Experience:
3 to 5 Years relevant experience.

Special Requirements
None
Physical Requirements
None

Click here to apply

Snr Specialist: Commercial Pricing

Location: Centurion, Gauteng, ZA

Company: Company

Structural Information
Job number: 10031727

Job title: Snr Specialist: Commercial Pricing

Job grade: S4

Group/ BU: Openserve

Division: Openserve

Span of control: 0-5

Reports to: Executive Management

Core Description
This role plays a critical role as the commercial architect behind Openserve’s wholesale price structures. It is responsible for developing data-driven pricing strategies that balances strategic pricing models (to defend market share against rival FNOs) with tactical rate-card management for ISPs. It ensure that Openserve remains the “provider of choice” for high-speed fiber, copper migration, and backhaul services while protecting the company’s EBITDA.

Strategic Revenue Optimization:
Transition from reactive pricing to a proactive, value-based model that identifies untapped margin opportunities.
Implement dynamic pricing strategies to maximize revenue based on real-time market demand and competitor shifts.
Directly combats revenue erosion caused by Product Migration, Contract Renewals and Service Discounting

Expected ROI & Impact
Margin Improvement: Targeted price adjustments and leakage corrections can typically drive a 1%–5% increase in overall gross margin.
Decision Speed: High-level summaries for executives allow for faster, more confident strategic pivots.

Complex Bid & Solution Governance:
Serves as the primary commercial architect for complex RFXs, Bids, and Tenders, ensuring technical and commercial viability of contracts.
Provides high-level commercial governance over rate cards and dealer incentives to maintain market discipline.

Job Responsibilities

1. Developing data-driven pricing strategies
   Design long-term pricing frameworks for Fibre-to-the-Home (FTTH), Fibre-to-the-Business (FTTB), and National/Metro Backhaul services.
   Monitor the pricing moves of competitors. Conduct “Price-to-Win” analyses to ensure Openserve’s wholesale offerings remain attractive to ISPs.
   Structure commercial incentives and “decommissioning” pricing models to accelerate the migration of the legacy base to Next-Generation Networks (NGN).
   Ensure all pricing structures comply with ICASA (Independent Communications Authority of South Africa) regulations and the Electronic Communications Act.
   Build complex Bottom-Up and Top-Down cost models to determine the profitability of new product launches and volume-based discount (VBD) structures.
   Maintain and update the official Openserve Wholesale Price List, ensuring all ISP partners have clear, transparent access to updated tariffs.
   Act as the pricing lead for high-value tenders, negotiating special commercial terms for large-scale enterprise or government connectivity projects.
   Develop Simple Commercial Pricing Models and Tools to enable quick decision making by executives
   Perform post-implementation reviews on price changes to measure volume elasticity—analyzing if price drops actually led to the expected increase in “homes connected.”
   Lead a team.

Core Competencies
Functional Knowledge/ Skills
Financial Acumen; Customer requirements; Data Analysis; Marketing and Sales Disciplines/ principles; Segmentation; Trade marketing; Business Acumen; Openserve Policies and Procedures; Customer experience; Openserve Products; ICT Regulatory environment; Market research; Action planning; Analytics; Conceptualisation; Customer excellence orientation; Innovation; Listening potential; Organising; Assertive

Competencies (Behaviour)
Business Leadership; Market Leadership; Personal Leadership; Thought Leadership; Values aligned with Telkom and Openserve Values

Certifications
None
Education
NQF 7: Bachelor’s Degree/ Advanced Diploma
MBA will be an advantage
Experience
8 Years relevant experience, of which at least 3 years on senior management level
Additional Information
Qualifications:
Qualification preferably in Mathematics, Statistics, Economics, or Finance.

Special Requirements:
Ability to cultivate and build relationships.
Ability to work under pressure.

Special Requirements
Valid Drivers license
Willing to travel
Willing to work flexible working hours
Physical Requirements
None
Key Stakeholders
Openserve external customers
Commercial Operations
Marketing teams
Business Development Managers
Finance
Product Development

Click here to apply

Snr Specialist: Mass Market Solutions

Location: Centurion, Various, ZA

Company: Company

Structural Information
Job number: 10031322

Job title: Snr Specialist: Mass Market Solutions

Job grade: S4

BU: Openserve

Division: Openserve

Span of control: 0-5

Reports to: Executive Management

Core Description
Develop go-to-market plans for Mass Markets business by using market solutions that are consistent with the Broadband Market as well as Small and Medium Business segment requirements, commercial strategy, and business strategy of Openserve Develop product and solutions strategy including product lifecycle management and development of product roadmaps incorporating customer feedback, market trends, technological trends, potential partnerships and considering the economics and financial requirements of Openserve.

Job Responsibilities
Develop solutions to grow Openserve Broadband and Mass Markets revenue portfolio in alignment with business plan objectives
Monitor, analyse and evaluate industry trends, customer requirements and technological changes whilst regularly assessing alignment to Openserve business and commercial strategy
Co-ordinate cross-functional teams, producing and reviewing solution requirement documents and ensuring products and solutions are launched correctly and on schedule.
Accountable for management of solution development cycle from concept to launch as well as a roadmap for future solution developments
Support potential business opportunities, select deals in line with strategies, and facilitate pitch logistics
Support deal structure and pricing with business-value analysis, and negotiate prices for proactive proposals
Portfolio performance management including business performance reporting, trend analysis and explanations
Perform post-implementation reviews and provide product/ solution performance metrics, along with mitigating steps where performance is not in line with business plan.
Core Competencies
KNOWLEDGE/ SKILLS

Business Acumen; Financial Management; Broadband Market, Small and Medium Business Markets; Leadership; Project Management; Strategic Planning, Telecommunication Industry; Openserve Infrastructure; Openserve Policies, Business Plan Formulation; Change Management; Conceptual Ability; Cross Functional Teamwork; Leadership Communication; Visionary Thinking

COMPETENCIES/ BEHAVIOUR

Business Leadership; Market Leadership; Organizational Leadership; Personal Leadership; Thought Leadership

Certifications
None
Education
NQF 6: National Diploma/ Advanced Diploma/ Certificate
Experience
7 Years relevant experience, of which at least 2 years on management level
Additional Information
Qualifications and Experience:

Qualifications preferably in Commerce, Telecommunications, Sales & Marketing.
Operational and Marketing experience.
Special Requirements
Willing to work flexible working hours
Physical Requirements
None
Key Stakeholders
Openserve customers
Network and Technical Operations
Business Strategy
Legal and Regulatory Services
Commercial Operations
Marketing
Pricing
Finance

Click here to apply

We wish you all the best with your applications