Vodacom Jobs – June

To apply, click on the link at the end of the posts and all the best with your applications

M-Pesa Africa: Senior Specialist Technology Governance

M-Pesa is a pioneering fintech business and global market leader in mobile money. Starting from 2007 as a convenient means by which the unbanked and underbanked could make digital payments, M-Pesa has now grown to offer over 60 million active customers Financial Services, Enterprise, Merchant and Retail solutions. We are proud of our work in enabling the digital economy in our markets, and in driving financial inclusion.

M-Pesa Africa is the largest FinTech providing services to more than 60 million customers and 5 million businesses solutions across Financial Services, Enterprise, Merchant and Retail. We are now well on our way to becoming the preferred digital payment method across the markets that we serve, for both in-store, remote and online payments. With headquarters in both Nairobi and Johannesburg, we serve markets that include Kenya, Tanzania, DRC, Lesotho, Ghana, Egypt, Ethiopia, and Mozambique.

We are a united, energetic and passionate team. A place where leaders coach, teams connect, and everyone is empowered to go further, faster. A place where heroes become superheroes; through growth, opportunity, and the chance to work with the best minds in FinTech.

Role Purpose:

The Senior Specialist: Technology Governance plays a crucial role in ensuring that technology operations, processes, and controls are reliable, compliant, and aligned with the organisation’s strategic objectives. This role acts as a bridge between technology, audit, risk, and compliance teams — driving framework adoption, providing independent assurance that technology services are well-governed, risks are managed proactively, and value is delivered consistently to the business. In addition, the Senior Specialist: Technology Governance will play a pivotal role in aligning technology investments, vendor relationships, and portfolio performance with strategic objectives.

Your responsibilities will include:

Governance & Risk Oversight.

• Conduct governance reviews of technology services, programmes, and vendors
• Apply established governance frameworks (COBIT, ISO 27001, ITIL) to assess control adherence
• Identify and document key technology risks, control gaps, and operational vulnerabilities, and remediation plans.
• Partner with Risk and Compliance teams to define mitigation and remediation plans.
• Work closely with technology leaders, risk owners, and external auditors to align on control effectiveness and audit readiness.
• Promote awareness of governance, risk, and compliance principles across the organisation.
• Continuously review governance frameworks and propose improvements for efficiency and transparenc

Policy & Control Management

• Support the implementation and continuous improvement of IT policies and control frameworks.
• Ensure all technology domains (infrastructure, applications, data, cybersecurity, and vendor management) have effective control coverage.
• Track and report control performance metrics and compliance scores.

Governance Reporting & Insights

• Prepare governance dashboards for executive review.
• Translate complex assurance findings into clear, actionable insights for leadership teams.
• Maintain a transparent pipeline of open audit, risk, and assurance items

Portfolio, Financial & Vendor Governance

• Support and track the delivery of key governance programmes and initiatives.
• Collaborate with Finance to track and maintain transparency on OPEX and CAPEX utilisation, ensuring spending aligns with business value and technology strategy.
• Implement and maintain portfolio dashboards dashboards for visibility across demand, spend, risk, and performance metrics.
• Maintain technology vendor dashboard, and ensure service reviews, tracking KPIs and performance, in place for key technology vendors

The ideal candidate for this role will have:

Qualifications:

• Bachelor’s degree in information technology, Computer Science, Engineering, Business, or a related field
• Postgraduate qualification (advantageous but not mandatory)
• COBIT (Foundation / Design & Implementation)
• ITIL (Foundation or higher)
• ISO (27001/ 20000-1) certification

Core Competencies,knowledge and experience:

Key Technical Competencies:

• Analytical & Critical Thinking: Ability to analyse complex governance, risk, and control scenarios and form sound professional judgements.
• Technology Governance Acumen: Strong working knowledge of technology governance frameworks, risk management, and compliance standards.
• Communication & Influence: Ability to engage credibly with senior stakeholders and translate technical assurance concepts into business‑relevant insights.
• Integrity & Independence: Demonstrates objectivity and professional judgement while maintaining effective working relationships.
• Continuous Improvement Mindset: Uses governance as an enabler of operational effectiveness and value delivery.
• Stakeholder Engagement: Collaborative, influential communicator able to operate across complex stakeholder environments.
• Process Discipline: Maintains accuracy and consistency across governance processes

Skills & Knowledge:

• Strong understanding of technology governance, IT risk, and assurance practices
• Working knowledge of IT governance and control frameworks (e.g. COBIT, ITIL, ISO 27001)
• Ability to assess control design and operating effectiveness across technology domains
• Experience in governance reporting, dashboards, and executive‑level insights
• Ability to interpret and analyse portfolio, financial (OPEX/CAPEX), and vendor performance data.
• Strong documentation, reporting, and presentation skills. Self‑driven, accountable, and delivery‑focused.

Experience:

• 7+ years’ experience in one or more of the following areas:
  • Technology governance
  • IT risk management
  • Technology audit or assurance
  • Information security or control environments
• Experience operating in large, complex, or regulated organisations (e.g. financial services, fintech, telecoms, payments) preferred
• Demonstrated experience working with multiple stakeholders across Technology, Risk, Compliance, Audit, and Finance
• Experience supporting governance forums, audits, or regulatory reviews is advantageous

Closing date for Applications: 5 June 2026.

The base location for this role is, Vodacom Cape Town Campus.  

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

Click here to apply

Principal Specialist Technology Resilience

Role Purpose/Business Unit:

• To manage and implement IT Resilience and Payment Services technology resilience principles and best practice across all Vodacom markets and Subsidiaries with more than 50% ownership, referred to as entities.
• To ensure that new and revised Vodafone IT Resilience & Transformation policies, guidelines, standards and requirements are communicated and implemented by technology groups across all Vodacom markets.
• To draft specific Vodacom Group technology resilience policies and related procedures applicable to all Vodacom entities.
• To enhance existing procedures, standards and guidelines to develop and maintain technical recovery plans and procedures and implement enhanced procedures and solutions.
• To ensure that knowledge regarding IT and Payment resilience concepts and requirements is transferred to the Vodacom entities.
• To develop and maintain a technical recovery toolkit to ensure implementation of effective technical recovery plan maintenance including Technology Impact Assessment (TIA) and the interface with business-as-usual processes and systems.
• To develop resilience strategies applicable to technologies supporting critical services across Vodacom entities.
• To perform risk reviews using a consistent methodology on technologies that support Vodacom’s critical services and to evaluate single points of failures and threats which could cause service level unavailability.
• To implement cost effective solutions whilst considering optimal design criteria for resilience and mitigating critical risks.
• To liaise with all technology groups across the Vodacom entities and Subject Matter Experts (SME) to ensure that adequate resilience and redundancy arrangements are in place for current and future technologies.
• To develop and execute end-to-end testing strategies to ensure an auditable and proven recovery capability for Vodacom’s technologies supporting its critical services.
• To create position papers with regards to IT technology resilience for the organisation.
• Effectively pursue improvement opportunities through research while ensuring consistency across multiple functional areas.
• To perform research in the field of business continuity and maintain expert knowledge within the field on current legislative, risks, technology and industry best practice.
• To undertake other projects as required under the control of the Executive head: Business Resilience.

Your responsibilities will include:

• To manage and coordinate the IT Resilience & Transformation and applicable Payment Services policy requirements across the Vodacom Group AMAP community.
• To ensure that all related IT and Payment resilience objectives and topics are driven through the Group Technology Resilience Governance Board and senior management structures.
• To ensure that technology risks, policy sub-risks and associated single points of failure are assessed, managed, monitored and mitigated in cooperation with the business and enterprise risk management. To implement selected cost-effective mitigation controls.
• To assist in the development and optimisation of resilience strategies in line with Vodafone design guidelines across the Vodacom entities.
• To research specific industry trends and update applicable procedures, standards and guidelines and maintain the toolkit to ensure the successful maintenance and testing of technology recovery strategies and systems.
• To enhance methodologies and information systems through innovation to support, assist and guide network design and planning to ensure conformance to policy and good practice.

The ideal candidate for this role will have:

• A BSC degree or equivalent qualification in IT (essential)
• MBA will be advantages
• Additional professional relevant certification will be an advantage including:
  • PECB Certified Lead Disaster Recovery Manager
• Certified Information Systems Auditor (CISA) or Certified Cloud Security Professional (CCSP) 

Core competencies, knowledge, and experience:

• Minimum of 8 years’ experience within IT architecture and related function (essential)
• 3–5 years’ experience in IT resilience and related projects (essential)
• Managing of highly professional teams (essential)
• Have in-depth knowledge of Vodacom’s IT and Payment architecture and domain functions. (advantage)
• Experience in Business Continuity Management and knowledge of ISO22301 and BCI Good Practice Guidelines (advantage)
• Willing to travel up to 40% of time within Africa

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 07 May 2026.

The base location for this role is Midrand, Vodacom Campus. 

The company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

Click here to apply

Recruitment Consultant- 6 Months Contract

Join Us

Infinity Services Partner Company, a Managed Services Business wholly owned by Vodacom, is seeking a Recruitment Consultant within the Call Centre division based in Cape Town.

Role Purpose:
The Recruitment Consultant is responsible for managing the full recruitment lifecycle for call centre roles, including sourcing, interviewing, vetting, and onboarding candidates. The role ensures that staffing requirements are met efficiently while maintaining compliance with labour legislation and delivering a high‑quality, customer‑centric recruitment service. By combining recruitment expertise with a strong understanding of call centre operations, the consultant plays a critical role in building workforce capability, driving operational efficiency, and supporting business growth. 

Key accountabilities and decision ownership:

• Job Profiles: Develop job descriptions for recruitment, internal and external adverts tailored to call centre requirements.
• High Volume Recruitment: Source, screen, and interview candidates for call centre roles (agents, team leaders, specialists).
• Pre Screening: Conduct CV reviews and phone screening to ensure candidates meet minimum requirements (e.g., Grade 12, language proficiency, customer service skills).
• Interviews: Conduct and Manage end‑to‑end recruitment processes (face-to-face)
• Placement & Onboarding: Manage offers and oversee onboarding processes.
• Pipelines: Build and maintain talent pipelines for high‑volume recruitment for future business needs.
• Stakeholder Management: Work closely with call centre managers and Workforce Planning to understand staffing requirements and performance expectations.
• Compliance: Ensure recruitment processes adhere to labor laws, BBBEE, EE, and organisational policies.
• Reporting: Maintain recruitment metrics (time-to-fill, quality of hire, attrition rates) and provide regular updates to management.
• Candidate Management: Provide exceptional candidate experience throughout the recruitment process.

The ideal candidate for this role will have:

Must have Qualifications and Experience:

• Matric / Grade 12 or SAQA Accredited Equivalent*
• Minimum of a B Degree with HR specialisation or SAQA Accredited Equivalent
• At least 3- 5 years’ experience in the high-volume recruitment industry
• Experience in dealing with tight deadlines in a fast-moving environment

Core competencies, knowledge, and experience:

• Strong knowledge of call centre operations and workforce requirements.
• Excellent communication and interpersonal skills.
• Ability to manage high-volume recruitment under tight deadlines.
• Familiarity with SAP HR systems and applicant tracking tools.
• Understanding of South African labor legislation and compliance framework.
• Experienced Recruitment Specialist who has managed high-volume recruitment for a demanding client base with a deep functional expertise.
• Customers are obsessed with the experience of delivering a customer-centric resourcing service and demonstrating innovation in problem-solving as well as service delivery.
• Ability to work in a fast-paced and changing environment.
• An effective and persuasive communicator who seeks insight into business needs and acts as a knowledgeable advisor.
• Strong networker who adapts well to changing priorities, demonstrates resilience, flexibility, and energy.

Closing date for Applications: 28 April 2026.

The base location for this role is Cape Town, Bellville, Infinity Services Partner Division

The company has approved the Employment Equity Plan and Targets, and they will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Infinity Services Partner is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.

Click here to apply

Principal Specialist: Technology Resilience Mob and Fixed

Role Purpose/Business Unit:

• To manage and implement telecom fixed or mobile Networks technology resilience principles and best practice across all Vodacom markets and Subsidiaries with more than 50% ownership, referred to as entities.
• To ensure that new and revised Vodafone Network resilience & Competitiveness policies, guidelines, standards and requirements are communicated and implemented by technology groups across all Vodacom markets.
• To draft specific Vodacom Group technology resilience policies and related procedures applicable to all Vodacom entities.
• To enhance existing procedures, standards and guidelines to develop and maintain technical recovery plans and procedures and implement enhanced procedures and solutions.
• To ensure that knowledge regarding technology resilience concepts and requirements is transferred to the Vodacom entities.
• To develop and maintain a technical recovery toolkit to ensure implementation of effective technical recovery plan maintenance including Technology Impact Assessment (TIA) and the interface with business-as-usual processes and systems.
• To develop resilience strategies applicable to technologies supporting critical services across Vodacom entities.
• To perform risk reviews using a consistent methodology on technologies that support Vodacom’s critical services and to evaluate single points of failures and threats which could cause service level unavailability.
• To implement cost effective solutions whilst considering optimal design criteria for resilience and mitigating critical risks. 
• To liaise with all technology groups across the Vodacom entities and Subject Matter Experts (SME) to ensure that adequate resilience and redundancy arrangements are in place for current and future technologies.
• To develop and execute end-to-end testing strategies to ensure an auditable and proven recovery capability for Vodacom’s technologies supporting its critical services.
• To create position papers with regards to technology resilience for the organisation.
• Effectively pursue improvement opportunities through research while ensuring consistency across multiple functional areas.
• To perform research in the field of business continuity and maintain expert knowledge within the field on current legislative, risks, technology and industry best practice.
• To undertake other projects as required under the control of the Executive head: Business Resilience.

Your responsibilities will include:

• To manage and coordinate the Network Resilience & Competitiveness policy requirements across the Vodacom Group AMAP community.
• To ensure that all related technology resilience objectives and topics are driven through the Group Technology Resilience Governance Board and senior management structures.
• To ensure that technology risks, policy sub-risks and associated single points of failure are assessed, managed, monitored and mitigated in cooperation with the business and enterprise risk management. To implement selected cost-effective mitigation controls.
• To assist in the development and optimisation of resilience strategies in line with Vodafone design guidelines across the Vodacom entities.
• To research specific industry trends and update applicable procedures, standards and guidelines and maintain the toolkit to ensure the successful maintenance and testing of technology recovery strategies and systems.
• To enhance methodologies and information systems through innovation to support, assist and guide network design and planning to ensure conformance to policy and good practice.

The ideal candidate for this role will have:

• A degree or equivalent qualification in telecommunication engineering (essential)
• MBA will be advantages.
• Additional professional relevant certification will be an advantage including PECB Certified Lead Disaster Recovery Manager

Core competencies, knowledge, and experience:

• Minimum of 8 years’ experience within Mobile and Fixed Line technology architecture and or engineering (essential)
• 3–5 years’ experience in technology resilience and related projects (essential)
• Managing of highly professional teams (essential)
• Have in-depth knowledge of Vodacom’s Mobile and Fixed line architecture and domain functions (advantage)
• Experience in Business Continuity Management and knowledge of ISO22301 and BCI Good Practice Guidelines (advantage)
• Willing to travel (up to 40% of time within Africa.)

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Click here to apply

Executive Head: Service Delivery – FTTH

Role Purpose/Business Unit:

• The Executive Head of Service Delivery will lead and manage the end-to-end customer service and operational delivery of FTTH services within the Fixed, Enablement and Wholesale Business Unit.
• This role ensures seamless scheduling, installation, provisioning, and activation of Fibre-to-the-Home services. Acting as the link between Fibre Network Operators (FNOs), internal operational teams, and end customers, the role ensures a smooth, customer-centric experience from initial engagement through to final connection.
• The incumbent will manage executive-level escalations from the Group CEO, Managing Director, Directors, and Business Executives, ensuring swift resolution, root cause analysis, and sustained service improvement.
• In addition, the person will provide support for warehouse deliveries and fallout management 
• The role requires strong leadership, operational excellence, stakeholder management expertise, and deep understanding of fibre deployment and service delivery ecosystems.

Your responsibilities will include:

Strategic Planning

• Develop and manage the Service Delivery Portfolio aligned to the Company Strategy and customer experience targets.
• Define and maintain a multi-year service delivery roadmap focused on scalability, efficiency, and quality.
• Cross-Functional Leadership: Lead and manage service delivery teams across scheduling, provisioning, activation, and post-installation support.  Collaborate closely with both internal and external stakeholders (e.g. Call Centre, ECLO, Technology, Warehouse, FNO’s, etc)

Performance & Operational Governance

• Monitor and analyse service delivery performance metrics.
• Ensure adherence to SLAs, KPIs, and quality standards.
• Implement corrective actions to address service failures and fallout trends.
• Drive ongoing – continuous operational optimisation.

Stakeholder Engagement

• Build and maintain strong relationships with Fibre Network Operators (FNO’s) , regulatory bodies, legal teams, and internal and external stakeholders, etc (as required)
• Executive Escalation Management
• Resolve high-level FTTH escalations with urgency and precision. (within defined SLAs)
• Conduct root cause analysis and implement preventative measures.
• Provide detailed reporting and resolution tracking.

Customer Experience & Continuous Improvement

• Initiate and lead strategic projects aimed at improving the end-end FTTH customer journey.
• Implement structured feedback loops to improve service quality and reduce repeat failures and escalations
• Drive reduction in fallout, failed installations, and delayed activations.

People Leadership & Talent Development

• Lead, mentor, and develop a diverse team of internal staff (permanent and contractors).
• Build a unified high-performance culture through collaboration, skills development, and collaborative goal setting.
• Establish clearly defined performance frameworks and succession planning.

Operational Delivery & Efficiency

• Ensure smooth execution of FTTH service delivery across order capture, provisioning, installation, and activation.
• Proactively manage fallout queues and service exceptions to maintain service continuity
• Optimise workflows across CRM, OSS/BSS, and provisioning systems.
• Manage OPEX and CAPEX budgets, resource planning, and vendor relationships.

Reporting & Regulatory Compliance

• Produce weekly reports on Service Requests (SRs) and Query Manager (QM) trends
• Produce weekly and monthly service delivery performance reports.
• Provide regulatory support and detailed investigations where required.
• Ensure compliance with telecommunications and service delivery standards. (ICASA, NCC)

Systems Optimisation & Defect Management

• Identify and escalate system defects across CRM, OSS/BSS, and provisioning platforms.
• Improve warehouse and logistics visibility within service delivery processes.  Recommend and drive automation and integration enhancements.

The ideal candidate for this role will have:

• Relevant 3-year bachelor’s degree in engineering, Information Technology, or Business Management.
• Postgraduate qualification (MBA or equivalent) advantageous.
• Professional certifications in Project Management (PMP/Prince2) or Service Management (ITIL) preferred.
• Strong knowledge of fibre optic technology and telecoms service delivery frameworks.

Experience Required

• Minimum 10 years’ experience in telecommunications or ICT.
• At least 5 years in a senior leadership role within fixed-line or fibre operations.
• Proven track record in FTTH service delivery operations.
• Strong experience in customer service management and operational management and governance.
• At least 2 years call centre management experience
• Experience managing cross-functional stakeholders and vendor ecosystems.
• Demonstrated ability to drive process optimisation and service transformation.

Knowledge Requirements

• Telecoms & FTTH Infrastructure
• In-depth understanding of fibre optic technology and FTTH deployment models.
• Knowledge of network architecture and access technologies.
• Understanding of provisioning, installation, and maintenance processes.
• Experience operating within CRM, OSS/BSS, and provisioning system environments.
• Experience and knowledge of call centre and service operations environments.
• Strong understanding of the evolving FTTH market landscape and customer demand dynamics.

Core Competencies:

• People and Customer focus
• Leadership & People Management
• Ability to inspire and develop high-performing teams.
• Strong decision-making and conflict resolution capability.
• Builds a culture of accountability and continuous improvement.
• Deep commitment to customer satisfaction and retention.
• Ability to translate insights into service improvements.
• Balances operational efficiency with customer experience excellence.
• Expertise in designing and managing end-to-end service delivery processes.
• Strong KPI, SLA, and governance discipline.
• Proven ability to streamline workflows and reduce operational costs.

Strategic Thinking and Stakeholder management

• Aligns service delivery execution with organisational growth objectives.
• Long-term planning capability for FTTH scalability.
• Strong commercial acumen and budget oversight.
• Effective collaboration across engineering, commercial, wholesale, and vendor partners.
• Skilled in executive escalation management.
• Strong communication and negotiation capability.

Change & Innovation

• Leads operational transformation initiatives.
• Drives automation and digital enablement.
• Promotes innovation within service delivery ecosystems.

Closing date for Applications: 05 June 2026

The base location for this role is Midrand, Vodacom Campus. 

The company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion. 

Click here to apply

Project Manager Technical Facilities

Role Purpose/Business Unit:

Perform specialised Data Centre upgrade projects, including power, HVAC & fire infrastructure etc., and implementation of data centre digitisation programmes.

Your responsibilities will include:

• Project manage the implementation of Data Centre infrastructure upgrade projects (power, HVAC, fire, security etc.).
• Project manage the execution of new-build data centre construction projects.
• Facilitate and co-ordinate the data centre designs related to power, HVAC and fire systems via externally appointed professionally registered engineers.
• Implementation of data centre infrastructure digitisation programmes e.g. Building Management & Control Systems, Alarming platforms etc.
• Perform the role of Risk Champion for the National Technical Facilities division.

The ideal candidate for this role will have:

• Minimum 3-year university Degree in Electrical engineering.

Core competencies, knowledge, and experience:

• Minimum 5 years’ Project Management experience specifically in the specialised field of Data Centre infrastructure projects (power, HVAC, fire, security etc.).
• Minimum 5 years’ experience specifically in Data Centre infrastructure designs (power, HVAC, fire, security etc.).
• Solid understanding of Building Management Systems (BMS) and alarming platforms.
• Solid understanding of data centre infrastructure and how the related Plant, Machinery and Equipment work e.g. UPSs, rectifiers, generators, CRAC units, chillers etc.
• Physical on-site Project Management experience.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 05 June 2026. 

The base location for this role is Vodacom, Midrand Campus. 

The company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

Click here to apply

Solutions Architect

Role Purpose/Business Unit:

To interact with customers to gather technical requirements, architect customer IT Infrastructure and compile solution proposal documentation in the Cloud and Hosting Services space as part of the Sales process.

Your responsibilities will include:

• Perform role of interface between customer, commercial and technical entities by translating between business requirements and technical specifications.
• Provide a solution focused consultancy service to clients e.g. property developers, SMEs, business partners and retail customers. This will be in support of sales and presales colleagues, which will entail the analysing of complex customer requirements
• Provide high level assistance and support prior to solution implementation, during solution implementation and post solution implementation.
• Build and maintain productive relationships with key clients, internal groups within the company, suppliers and partners.
• Deliver presentations to customers on existing and emerging technologies as well as the benefits or impact of these on customers.
• Identify opportunities within client environments for solutions or new product development.
• Respond to business and wholesale customer queries as per request for information (RFI) and request for proposal (RFP) documents.
• Conduct research on and keep abreast of ICT trends to identify new product opportunities. Utilise solution design experience and expertise to provide input into and create architecture for new product development.
• Regularly meet with the internal parties; e.g. Products and Engineering teams; as well as external parties; e.g. suppliers and partners; in order to understand internal and external roadmaps, technology strategies and product strategies.
• Review and assess all existing products and services or those being considered by Vodacom in terms of its applicability and impact on business customers.

The ideal candidate for this role will have:

• 3 year Degree in IT or Engineering related field (essential).
• 5-10 Years relevant experience in IT or Engineering (essential) 
• In-depth knowledge of various technology architecture domains and convergence (preferred).
• Industry certification e.g. Cisco (CCDP /CCNP / CCIE), CISSP or similar (preferred)
• Practical experience in deploying LAN / WAN & Unified Communications solutions is advantageous

Core competencies, knowledge and experience:

• Knowledge of converged solutions, Vodacom Business Product portfolio an technical design, Vodacom Consumer fixed offering and technical design, Infrastructure design and development e.g. Software, Infrastructure and Platform services and unified communications.  
• Cross Domain Technology Architecture knowledge coupled with implementation experience including a combination

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 05 June 2026. 

The base location for this role is  Vodacom Midrand Campus. 

The company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

Click here to apply

2027 Vodacom Early Careers Programmes

2027 Vodacom Early Careers Programmes

Discover Graduate Programme

Kickstart your career with an exciting permanent opportunity designed to fast-track you into becoming a future leader! 
Our 2-year immersive Leadership development programme is built to help you grow, thrive, and unlock your full potential in a dynamic, real-world environment.

Who can apply?
If you’re completing your undergraduate degree (or equivalent) by the end of 2026, this could be your moment. The journey officially begins on 1 February 2027, and trust us, you’ll want to be part of it!

Why join us?
•    We offer global rotation opportunities, giving you the chance to gain international exposure.
•    And it doesn’t stop there! At the end of the programme, you’ll step into a career-defining role within the organisation. 

The ideal candidate for this role should demonstrate strong potential in the following areas:

•    Purpose Driven
•    Learning agility
•    Digitally Ready and Future-Fit
•    Driven, Accountable & Pro-active
•    Strong collaborator
•    Critical Thinker & Problem Solver
•    Customer Focussed & Business Aware
•    Emerging Leadership Potential

Programme Requirements

• Must have less than two years of work experience in a corporate or formal work environment after completing studies.
  South African Citizen by Birth/Naturalisation, or permanent resident. However, citizens of DRC, Kenya, Lesotho, Mozambique, Ethiopia, Egypt and Tanzania are encouraged to apply for consideration in those markets
• Must have obtained a minimum of 65% aggregate for completed or most recent academic results.
• Must have a minimum of a B-degree (B-Com, BSc & B-Tech) qualification (NQF 7).
• A 3 year National Diploma (NQF 6) will be considered in the following areas only:
  • Electrical / Electronic Engineering
  • Computer Software Engineering and
  • Information Systems/Information Technology

Applying for a Graduate Programme position

Step 1
Before you can apply for a position, please ensure that you meet all of the above criteria.  For the best application experience, we recommend using a desktop, laptop, or tablet (e.g., iPad) with Google Chrome to ensure optimal compatibility and readability.

Step 2
Once you have fulfilled step one, please click on the “Apply Now” button to register and apply.  When submitting your application, please ensure that you attach a copy of your most recent academic transcript along with your resume.

Step 3
Once you’ve registered and applied, we’ll email you confirmation of receipt. Our Resourcing Team will then carefully assess your application and provide you with feedback every step of the way!

Applications will close 31 August 2026

2027 Vodacom Early Careers Programmes
Internship Programme

Ready to kick-start your career? Join the Vodacom Internship Programme.
This 12-month paid internship is your chance to step into the real working world and gain hands-on experience in a fast-paced, digital environment. Through a structured and engaging training journey, you’ll build practical skills, discover your strengths, and explore different career paths—all while growing your professional network.

Think of it as your launchpad. The programme also serves as a key pipeline into the Vodacom Discover Graduate Programme and could open the door to potential permanent opportunities within Vodacom.

Who can apply?
If you’re completing (or have completed) your undergraduate degree or equivalent by the end of 2026, this opportunity is for you. Start dates begin on 1 February and 1 March 2027.

Why join us?
•    Gain real-world experience in a leading digital tech company
•    Build in-demand skills for the future
•    Connect with inspiring professionals and mentors
•    Be part of a pipeline into exciting career opportunities

The ideal candidate for this role should demonstrate strong potential in the following areas:

•    Purpose aware
•    Eager to learn
•    Digitally comfortable
•    Reliable & Takes initiative
•    Team Player
•    Developing Problem Solver
•    Customer & Business Aware
•    Shows Growth Potential

Programme Requirements

• South African Citizen by Birth
• Must have less than two years of work experience in a corporate or formal work environment after completing studies.
• Must have obtained a minimum of 65% aggregate for completed or most recent academic results.
• Must have a minimum of a B-degree (B-Com, BSc & B-Tech) qualification (NQF 7).
• A 3 year National Diploma (NQF 6) will be considered in the following areas only:
  • Electrical/Electronic Engineering
  • Computer Software Engineering and
  • Information Systems/Information Technology

Applying for an Internship Programme position

Step 1
Before you can apply for a position, please ensure that you meet all of the above criteria.  For the best application experience, we recommend using a desktop, laptop, or tablet (e.g., iPad) with Google Chrome to ensure optimal compatibility and readability.

Step 2
Once you have fulfilled step one, please click on the “Apply Now” button to register and apply.  When submitting your application, please ensure that you attach a copy of your most recent academic transcript along with your resume.

Step 3
Once you’ve registered and applied, we’ll email you confirmation of receipt. Our Resourcing Team will then carefully assess your application and provide you with feedback every step of the way!

Applications will close 31 August 2026

Go Ahead apply today – Good Luck!

Click here to apply

Nexio Chief Technology Officer

Role Purpose/Business Unit:

• The Chief Technology Officer (CTO) is responsible for defining and executing the company’s technology vision, managed services portfolio, and technical delivery strategy. The CTO ensures that the organization’s ICT solutions and services architecture enable clients to achieve simplified, secure, and high-performing IT environments across hybrid infrastructure, networking, connectivity, and IT/back-office services.
• The role bridges strategy, innovation, architecture, and service delivery, positioning the company as a trusted managed services and systems integration partner.

Your responsibilities will include:

Technology Strategy & Vision    

• Define and own the company’s technology strategy aligned to business growth and market positioning.
• Develop the managed services and solutions roadmap across:
• Hybrid infrastructure
• Networking & connectivity
• Cloud & platforms
• Security
• IT & back-office services
• Identify emerging technologies and translate them into service offerings.
• Establish technology standards, architectures, and reference designs.

Managed Services Portfolio Ownership    

• Design, evolve, and govern the end-to-end managed services portfolio.
• Ensure offerings are scalable, repeatable, and commercially viable.
• Drive service innovation and differentiation.
• Standardize service catalogues, SLAs, and lifecycle frameworks.
• Ensure alignment between sales, presales, and delivery capabilities.

Technical Delivery & Architecture Governance    

• Provide executive oversight of solution architecture and complex engagements.
• Establish architecture governance and design authority.
• Ensure delivery quality, consistency, and technical excellence.
• Resolve high-risk or escalated technical issues.
• Ensure solutions meet security, resilience, and compliance requirements.

Pre-Sales & Client Engagement    

• Act as executive technical authority in strategic bids and major deals.
• Support sales teams in solution positioning and credibility.
• Engage C-level client stakeholders on transformation and architecture.
• Translate client business needs into managed service strategies.
• Strengthen vendor and partner technology relationships.

Innovation & Market Positioning    

• Monitor ICT market trends and competitor offerings.
• Lead development of new service lines and capabilities.
• Drive cloud, automation, and platform-based service evolution.
• Position the company as a thought leader in managed services.
• Represent the company in industry forums and strategic partnerships.

Technology Operations & Capability Development    

• Build and lead high-performing technical teams.
• Define technical skills strategy and capability roadmap.
• Drive automation, tooling, and platform maturity.
• Improve service efficiency, margins, and scalability.
• Foster engineering culture and continuous improvement

Governance, Risk & Compliance    

• Ensure adherence to security and regulatory standards.
• Govern technology risk across client environments.
• Establish architecture and service governance frameworks.
• Support ISO / compliance / audit requirements where relevant.
• Ensure best-practice ICT and service management alignment (e.g., ITIL).

Commercial & Financial Aspects    

• Drive profitability of managed services and technology portfolios.
• Improve gross margin through standardisation, automation, and delivery optimisation.
• Support pricing governance and commercial risk management.
• Align technology investment decisions to ROI and strategic growth objectives.
• Partner with Finance and Sales on revenue growth and margin expansion initiatives.

Strategic Customer Engagement    

• Build trusted advisor relationships with key enterprise customers.
• Support strategic account growth and customer retention.
• Identify customer technology trends to shape future offerings.
• Participate in executive customer governance forums.

Strategic Partner & OEM Management    

• Develop executive relationships with strategic OEM and technology partners.
• Drive joint go-to-market initiatives and innovation programs.
• Maximise partner accreditation, incentives, and commercial opportunities.

Executive Leadership    

• Contribute to corporate strategy, business planning, and executive decision-making.
• Support Board and Executive Committee technology and transformation discussions.
• Provide strategic insight on market, technology, and operational risks.

Cybersecurity & Resilience    

• Ensure the organisation maintains robust cybersecurity, resilience, and business continuity capabilities.
• Oversee technology risk management across internal and customer environments.

The ideal candidate for this role will have

• 10–15+ years in ICT / managed services / systems integration.
• Senior leadership experience in technical or services organizations.
• Proven experience in managed services or large ICT environments.
• Strong background in hybrid infrastructure, networking, or cloud.
• Experience shaping services portfolios or solution architectures.
• Track record supporting complex enterprise deals.
• Experience leading multi-disciplinary technical teams.

Technical/Professional Competencies

• Technical Domain Expertise
• Hybrid infrastructure (on-prem, cloud, virtualization)
• Networking & connectivity architectures
• Cloud platforms and migration strategies
• Managed services frameworks and tooling
• Security and resilience architecture
• IT service management (ITIL or equivalent)
• Automation / orchestration platforms
• Strategic technology vision
• Commercial and services mindset
• Executive stakeholder influence
• Architectural thinking
• Innovation leadership
• Technical credibility
• Change and transformation leadership

Closing date for Applications: 05 June 2026

The base location for this role is Midrand, Vodacom Campus. 

Click here to apply

Senior Specialist: Data Analytics & Monitoring

Role Purpose/Business Unit:

To implement and embed the Compliance Intelligence Continuous Monitoring and Assurance capability by leveraging newer technologies, data analytics, AI, RPA, and automated control testing to deliver proactive, intelligence‑led compliance assurance across Group and market entities in both the telecommunications and financial services businesses, strengthening operational, regulatory compliance assurance, and control effectiveness.

Your responsibilities will include:

• Operationalize data-driven continuous compliance monitoring through analytics, automated scripts, and control automation to test the full population of data across priority regulatory and financial services risk domains.
• Provide inputs into the requirements gathering, design, and validation of control logic and associated scripting requirements for Compliance Intelligence Continuous Monitoring and Assurance controls, in collaboration with Markets and VOIS India, as the technical delivery partner for control scripting and implementation.
• Actively partner with Markets to interpret Compliance Intelligence, Continuous Monitoring, and Assurance outputs, support root‑cause analysis, agree on pragmatic and risk‑based remediation actions, and track the timely closure of the exceptions to drive sustainable improvements in the local control environment.
• Ensure the continuous embedment and effective operation of the Compliance Intelligence Continuous Monitoring and Assurance across Group and Markets, coordinating with Technology, Cyber, and other stakeholders to ensure platform compliance, effective control deployment, and ongoing adherence to cross‑border data processing approvals granted by Group, Markets, and in‑country Regulators where required.
• Provide regular executive and ad hoc reporting on Compliance Intelligence Continuous Monitoring and Assurance coverage, outcomes, and remediation progress, ensuring alignment with internal frameworks and enabling effective oversight and assurance.

The ideal candidate for this role will have:

• Relevant Commercial, Risk, Compliance, Accounting, Data degree.
• Higher relevant degrees will be an advantageous.
• Higher relevant specialist qualifications in e.g. data analytics or AI will be an advantage.
• Sound knowledge of internal control,  compliance assurance, and control assurance principles.
• Sound understanding of compliance and risk management principles.

Desired experience:

• Minimum 5 years’ experience in compliance, operational risk, internal control, audit, or assurance roles.
• Experience working with data analytics, automated controls, or continuous monitoring solutions in a regulated environment.
• Exposure to telecommunications, financial services environment will be advantageous.
• Exposure to the COSO Framework will be advantageous.

Core competencies, knowledge, and experience:

• Strong experience in compliance assurance, operational risk management, internal control and business processes and controls, with practical exposure to data analytics or automated monitoring.
• Ability to analyse, interpret and translate operational, regulatory, compliance, and governance requirements into automated, testable controls, including maintaining ongoing adherence to approvals granted for cross‑border data processing by Group, Markets, and in‑country Regulators where required.
• Proven capability to manage complex, cross‑functional initiatives involving technology, data, and multiple stakeholders across Group and markets.
• High levels of judgement, accountability, and execution discipline, with the ability to operate independently in a fast‑paced, regulated environment.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 10 June 2026.

Click here to apply

We wish you all the best with your applications