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Business Analyst – Finance

Job Description

Overall Purpose of the Job

Within a specific business application area, such as hire to retire process (Employee Lifecycle) with the HR Business process, the identification, and development of new and alternative approaches to performing business activities that are made possible by the availability of information and communications technology. Responsible for the methodical investigation, analysis, and documentation of the application in terms of the finance business processes and the information used. The definition of the requirements for improving any aspect of the processes and systems, and the creation of viable functional specifications in preparation for the construction of the information systems.
Implementing change management strategies to drive organizational transformation in the – tertiary environment of Advtech Limited.   
Formal Education:

Diploma or Degree
Accounting experience to supervisory level (10 Years)
Microsoft D365 user experience
Agile Business Analysis (Preferred)

Business Analytics:

• Provide input to
  • Analyses of past, present and future business environment.
  • Analyses of business processes to determine problems, risks, and opportunities for improvement.
  • Reviews processes and conducts process audits, as required.
  • Designs new business processes.
  • Formulates strategies and guidelines to improve the business environment.
  • Documents requirements including data modeling, interface layouts, data flows, screen, and report layouts, etc.
  • Works closely with systems analyst, other Business analysts, project support analyst, project, and work delivery manager to design and implement solutions within constraints.
  • Investigates and defines requirements for business processes. Identify opportunities to improve process and reduce waste.
    • Facilitates the implementation of new or enhanced processes.
    • Provides support and facilitates sessions for end users, e.g., training.
    • Participate and provide input in detailed analysis based on business problems that exist and/or opportunities identified.
    • Understanding of the following
      • Analysis and modeling of complex business processes.
      • Writing requirements specification for large sized Information Systems.
      • Track record in Software Development.
      • End to end experience of the project lifecycle.
    Experience interacting directly with end users.

Specialization Area (Subject Matter Specialist) – Accounting 

• Knowledge of
  • Accounting and Finance systems
  • Accounting and Finance processing experience
• Maintain Accounting and Finance data tools, reporting, and dashboards.
• Respond to Accounting and Finance data requests on an ad hoc basis by gathering, analyzing, and reporting relevant data from various sources.
• Maintain Accounting and Finance data integrity by ensuring the accuracy and consistency of input data.
• Maintain a data glossary,
• Ensure that the master data maintenance is done, and quality assessment of master data is done to ensure good data quality.
• Partner with Accounting and Finance on system upgrades and analyses
• Responsible for addressing a high volume of system-related activities in a timely fashion while maintaining a high level of quality and internal customer satisfaction.
• Experience with Microsoft SQL, Power Apps, PowerBi, DevOps and Azure are advantageous

Provide input to Solution Design & Implementation & Specifications Development

• Works closely with the systems analyst, analyst programmer, project support administrator, other Business Analysts, and project/work delivery managers to design and implement the best possible solution within the constraints of the tools available.
• Facilitates the implementation of new or enhanced processes. Business processes would be designed and implemented by the BPO; however, the business analyst would take these requirements and understand how to utilize the technology to enable the process.
• Owns systems, user acceptance testing and implementation of changes or new applications. 
• Investigates and defines requirements for business processes.
• Documents requirements include data modeling, interface layouts, data flows, screen, and report layouts, etc. 
• Document defects.
• Document system enhancements.
• Manage change control process and quality assurance.
• Leads design of reporting and dashboards. Extracts, validates, and analyzes desired data. Consults with leaders to establish data metrics needs.

Perform Systems Testing

• Tests systems and user acceptance and implements changes or new applications
• Ensures all testing protocols are adhered to
• Test automation processes
• Creating of release notes

Provide System Support, User Support, Problem Management and Training

• Provide front line support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues.
• Renders support and facilitates sessions for end-users, including training
• Provides direct support and coaching to all levels of managers and supervisors as they help their direct reports through transition.
• Carryout activities related to incident and problem management.
• Conduct root cause analysis and dispatch to scrum teams for resolution.
• Understanding of ITIL processes
• Customer service review meetings with Brands
• Record business requirements and prioritize system changes with Brands.
• Provide business with a monthly review of services provided and status of planned changes and enhancements.
• Handles escalations from business and is the lead regarding Problem Management.
• Negotiate SLAs and OLA’s with business
• Attends and reviews management meetings with brands monthly
• Documents and agrees processes and procedures in place.

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Data Engineer

Job Description
Overall Purpose of the Job (Please provide a summary of why the job was created and what the main responsibilities are)

The data engineer is responsible for ingesting and transforming a wide range of data across the business into formats that can be used by end-users to develop differentiating business insights. By structuring data requirements into logical data constructs, the Data Engineer enables optimal, physical implementation of the data structure by generating data models. A key deliverable is the development of visual reports, dashboards and KPI scorecards.
The role will involve collaborating with internal and external resources to ensure the data analytics team have the required data from the source systems as well as be responsible for the accuracy of data loaded into the Data Warehouse

Education (Formal Qualification required)

Diploma in IT or related field
Bachelor’s degree in (Information Systems, Informatics, Computer Systems or Information Technology) – NQF 7 Or National Diploma / Diploma in Software Development /IT- NQF 6
SQL/ Data engineering certification
Azure Data Certification

Experience (Minimum Experience required – type and number of years- experience can run concurrently)

Job Title / Function

Minimum time spent in job

· SQL Developer

Year(s)

5

· BI Developer

Year(s)

5

· Data Engineering

Year(s)

3

· Synapse pipelines / Data factory / SSIS

Year(s)

3

Data analysis / data modelling/ report building

Creates data model designs in accordance with recommended best practice
Collaborates with team members and business to translate business requirements into data requirements
Analyzes and profiles the source data to understand data quality issues, relationships, patterns, and rules in the data
Structures data requirements into logical data constructs based on recommended best practice including ERD models and dimensional models to ensure optimal implementation
Compiles Source to Target Mapping Specifications with the Business Intelligence Business Analyst (BIBA)
Ensures complete and correct data by identifying definitive or authoritative sources of data; analyzing source data; and identifying gaps
Enables physical implementation of the data structure by generating the physical data model from the logical data model
Cleans and maintains databases by restructuring and deleting old data/stored procedures
Develops visual reports, dashboards and KPI scorecards using Power BI desktop.
Connects to data sources, importing and transforming data for Business Intelligence
Implements row level security on data, demonstrating an understanding of application security layer
Writes DAX queries in Power BI.
ETL and pipeline development

Assists in designing and implementing scalable and robust processes for ingesting and transforming complex datasets.
Develops the work packages as per the design to deliver elements of the data warehouse architecture (data ingestion, ETL, etc.,)
Provides technical support, troubleshooting and upgrades setup or support on ETL and data warehouse related issues
Analyzes and maps data from source systems to target data warehouse
Participates in all aspects of quality assurance
Monitors and maintains ETL pipelines and data warehouse
Develops the data dictionary
Task tracking and Support Resolution

Makes use of DevOps to track tasks, effort estimates, effort completed and repos
Responds timeously to support calls and tracks issues to completion
Continuous improvement
Owns the development of elements of centralised, automated data improvement initiatives under the guidance of the Team Lead
Makes increased contributions by broadening and enhancing individual skills.
Keeps abreast of industry trends and best practice and makes recommendations to management
Investigates new technologies to improve and optimize standard reporting.
Skill

Weighting Importance

(Please note that this should add up to 100%)

· Data modelling

15%

· Excellent communication skills

5%

· Analytical and problem solving

15%

· Microsoft Power BI

15%

· Azure Synapse SQL and pipelines

20%

· Microsoft SQL Server Technologies

30%

Behavioural Attribute

· Assertive

· Timeous

· Decisiveness

· Team player

· Innovation

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ICT Desktop Support

Job Description

Answers, evaluates, and priorities logged requests for assistance from users requiring assistance with the catalog of services requests.                 

Logs and tracks calls using the incident and problem management database provided through the service desk                          

Handles problem recognition, research, isolation, resolution, and follows up on routine user problems, referring more complex problems to the campus Senior ICT Support                

SOFTWARE AND HARDWARE INSTALLATIONS AND SUPPORT                         

Installs desktop and laptop computers for use on campus with the relevant authorised software and completes the relevant documentation.               

Installs hardware and peripheral components such as monitors, keyboards, printers, and disk drives.                             

Sets up and supports boardrooms for training use.                           

Conducts regular testing of the video conferencing and information technology equipment and fixes any problems with this equipment.                          

INFORMATION TECHNOLOGY ADMINISTRATIVE FUNCTIONS                          

Liaises with service providers on information technology equipment and repairs and maintenance thereof.                 

Administers assets by updating the hardware and software asset register that includes asset disposal.              

Administers licensing in the software license bank.                    

Maintains the information technology store room, server room, and office by keeping it neat and tidy and free of any health and safety risks.   

Qualifications 

Higher Certificate / Occupational Certificate Level 5 (NQF Level 5) / A+ / N + 
IT Diploma 
Internship for 12 months
2 years of work experience preferred                          

COMPETENCIES REQUIRED                  

Good interpersonal skills, including willingness to assist, communication, and following up                        

Computer literacy and systems administration                             

Time management, organisational skills, and willing to work flexible hours                            

Initiative and problem-solving prowess                             

Ability to cope in a pressured environment                      

Driver’s license and transport    

Please apply if you meet these minimum requirements only

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Solution Architect

Job Description

Overall Purpose of the Job:

Assesses the systems architecture currently in place and develops and implements systems architecture that will meet business needs. Works with specialists/developers to recommend/ create technology solutions to meet business requirements, in line with the IT strategy and architecture.
The solution architect’s job entails making solution-level decisions and undertaking analyses of the impact on the overall business goals and outcomes. Establishes the technical direction of strategic projects, defining the strategies necessary to fulfil the stated vision, and providing expert advice to project teams regarding the design of major corporate systems. Ensures adherence to approved architectural designs throughout the project life cycle. Helps to define the roadmap.
Minimum:

• Matric/ Grade 12
• IT Degree
• ITIL Mster
• TOGAF
• Zachman Certified

Ideal:

• Bachelor’s Degree in Information Technology (NQF Level 7)
• TOGAF foundation certification
• Business Process Analysis / Business Process Modelling
• Requirements Analysis
• Process Mapping
• Drivers license

Detailed Description:

Business Requirements & Specifications

• Gathers requirements and functional specifications, assessing the current software systems in place in order to identify areas in need of improvement.
• Analyzes the technology environment, enterprise specifics and current technologies used within the company and determines ways to improve.
• Documents and monitors requirements needed to institute proposed updates.
• Continually researches current and emerging technologies and proposes changes where needed.
• Works closely with Information Technology professionals within the company to ensure hardware is available for projects and working properly.
• Reviews, interprets and responds to detailed business requirements specifications (BRS) to ensure alignment.
• Maintains the Architecture Standards for the domain-specific development, deployment and management of application, information, communication and technology infrastructure.  Ensures that the documents are maintained.

Solution Development:

• Creates a solution prototype
• Participates in technology selection
• Controls solution development
• Assesses the business impact that certain technical choices will have
• Provides detailed specifications for proposed solutions
• Performs feasibility analysis on deployment ideas from business or Group IT to determine whether it is possible to implement. If not possible, suggests and motivates alternatives or requirements to make it feasible.
• Researches methods of implementations and techniques to ensure that the solutions provided are the most effective and encompassing
• Proposes and establishes the framework for necessary contributions from various departments
• Provides supervision and guidance to development teams.

Solution Implementation:

• Documents all changes and deployments through effective release management and system handover to Production
• Resolves technical problems as they arise
• Provides updates to stakeholders on product development processes, costs, and budgets
• Develops, tests and implements technology solutions and reports on delivery commitments to ensure solutions are implemented as expected and to agreed timeframes in conjunction with the quality assurance manager
• During implementation, communicates the architecture to the stakeholders, and guides the implementation team
• Informs various stakeholders about any problems with the current technical solutions being implemented
• Works closely with specialists to develop and integrate computer systems, reviewing existing systems to identify areas for improvement and monitoring the outcome of new or upgraded systems on business operations.
• Acts as an escalation point for support staff to assist in resolving problems and establishing RCA 

Risk Management

• Defines and manages an information risk mitigation plan.
• Monitors and reviews the Architecture Risks for the Group.
• Provides input to the Risk Register for the group.
• Advises stakeholders about potential risks and challenges with respect to technology architecture.

Project Support

• Accounts for possible project challenges or constraints including, risks, time, resources and scope
• Works closely with project management teams to successfully monitor progress of initiatives
• Defines clear goals for all aspects of a project and manages their proper execution.

Technical Advisory & Consultation

• Provides advice to technical communities of practice, product owners and business users.
• Consults with IT teams on enabling the new technology stack delivered by the programme.
• Researches material, sells concepts and encourages business to assess and refocus both its business and IT strategy towards the new solution and underpinning technologies.
• Acts as an escalation point for support staff to assist in resolving problems and establishing RCA.

Virtual Team Management

• Manages virtual teams of specialists across divisions including allocation of work commensurate with skills and availability
• Monitors performance and day to day delivery and overseeing of the virtual team
• Mentors, guides and trains virtual team members as necessary

****NB: Should you not hear from us within 21 days, please consider your application unsuccessful.******

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